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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2409 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155051 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148792 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11488 Views

1 replies

6 likes

  • 11488 Views
  • 1 replies
  • 6 likes

Superuser Contribution Can no longer use Spotify on my Windows laptop

PlanPremiumCountryUK DeviceDell laptopOperating SystemWindows 10Version 1809OS Build 17763.292All updates installed up to 09/02/2019 My Question or Issue I went to use Spotify on my laptop yesterday to find that it no longer works. Having checked a f...

Casual Listener

Plan Premium Country UK  Device Dell laptop Operating System Windows 10 Version 1809 OS Build 17763.292 All updates installed up to 09/02/2019   My Question or Issue  I we...

GeeksAdvice

Regular

2556 Views

6 replies

0 likes

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Spotify for Windows doesn't save music progress and volume after shutdown

PlanPremiumOperating SystemWindows 10Edit: this also happens the Linux version. My Question or Issue Steps to reproduce:1. Open Spotify2. Play a song and/or change the volume in app3. Shutdown/restart the computer (or close it from task manager) whil...

Newbie

Plan Premium Operating System Windows 10 Edit: this also happens the Linux version.   My Question or Issue  Steps to reproduce: 1. Open Spotify 2. Play a song and/or change the vol...

Thomi556

Newbie

1876 Views

2 replies

8 likes

  • 1876 Views
  • 2 replies
  • 8 likes

Superuser Contribution Spotify private playlists showing as public

Free/PremiumCountry Devicewindows 10 desktop (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI don't know why but it seems like ALL my playlists are showing as public, in settings they are set to not 'automatically show', and i have creat...

Casual Listener

  Free/Premium Country   Device windows 10 desktop  (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I don't know why but it seems like ALL my playlist...

Ivan

Spotify Legend

3565 Views

4 replies

3 likes

  • 3565 Views
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  • 3 likes

Spotify Automatically Starting On Windows 10 Boot

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue The Spotify desktop app keeps opening on startup, despite me specifically setting the option to NOT open on startup. I've already tried uninstalling, rebooti...

Newbie

Plan Premium Country  United States Device Desktop Operating System Windows 10   My Question or Issue  The Spotify desktop app keeps opening on startup, despite me specifical...

goatpimp

Gig Goer

2743 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Can't drag tracks into or within a playlist

PlanUnlimitedCountryUSADeviceDesktop computer, 64-bitOperating SystemWindows 8.1 My Question or IssueI cannot drag songs into or within a playlist; I can only add songs by clicking on the three dots or right-clicking and choosing "add to playlist". A...

Casual Listener

Plan Unlimited Country USA Device Desktop computer, 64-bit Operating System Windows 8.1   My Question or Issue I cannot drag songs into or within a playlist; I can only add songs by cl...

Alvarthemagi

Regular

2709 Views

4 replies

2 likes

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  • 2 likes

Spotify doesn't play songs from search

PlanPremiumOperating SystemWindows 10My Question or IssueHey All!My spotify seems to be really broken-- not sure how, though. Whenever I search for a song via the search bar at the top, none of the results play when clicked on. I get the symbol over ...

Newbie

Plan Premium Operating System Windows 10 My Question or Issue Hey All! My spotify seems to be really broken-- not sure how, though. Whenever I search for a song via the search bar at the t...

KMOX4

Roadie

576 Views

2 replies

2 likes

  • 576 Views
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Can't Play Songs on Windows Spotify App and Browser Spotify

PlanPremiumCountry US DeviceInspiron Windows LaptopOperating SystemWindows 10 My Question or Issue So before you give me the generic have you tried uninstalling and reinstalling advice, yes I have uninstalled and reinstalled. I did it multiple times ...

Newbie

Plan Premium Country  US   Device Inspiron Windows Laptop Operating System Windows 10   My Question or Issue  So before you give me the generic have you tried uninstall...

390 Views

0 replies

2 likes

  • 390 Views
  • 0 replies
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WHY is spotify 8.57 gigabytes?

From what I've gathered from other forum posts, it's from Spotify's stored data. Why is Spotify storing that much data though? Is it storing songs? I thought Spotify only saved songs for offline usage for premium users (I'm on the free version). If I...

Newbie

From what I've gathered from other forum posts, it's from Spotify's stored data. Why is Spotify storing that much data though? Is it storing songs?  I thought Spotify only saved songs for offlin...

830 Views

0 replies

0 likes

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windows cortana link to spotify

so im on windows 10 and trying to get spotify linked to cortana but when i do i get long lines of text wich i can only read halve of and then there is nothing more i can do.and i do have premium.the lines of text are in the attachement.

Newbie

so im on windows 10 and trying to get spotify linked to cortana but when i do i get long lines of text wich i can only read halve of and then there is nothing more i can do. and i do have premium. ...

mischmi

Newbie

676 Views

1 replies

0 likes

Cortana
Win10
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More Ads on PC than mobile? (+feedback)

I've used Spotify on my phone for the past half year or so. I like to listen to it when I go for my walks. I usually get a very reasonable number of ads- about one or two ad breaks per thirty minute block of songs or so. I didn't mind them, and I've ...

Newbie

I've used Spotify on my phone for the past half year or so. I like to listen to it when I go for my walks. I usually get a very reasonable number of ads- about one or two ad breaks per thirty minute ...

user175

Visitor

5354 Views

4 replies

1 likes

  • 5354 Views
  • 4 replies
  • 1 likes

no results when seraching for music

On my windows phone when i search for music there always no result at all. Got this problem for a month. I reinstalled two times... Same problem. I cant search for an artist or a song...

Casual Listener

 On my windows phone when i search for music there always no result at all. Got this problem for a month. I reinstalled two times... Same problem. I cant search for an artist or a song... &nbsp...

smiley_rylee

Newbie

1466 Views

3 replies

0 likes

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  • 3 replies
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Spotify only shows Albums tab by Saved Albums Only

I have Spotify Premium, running on Windows 7. I always used the albums tab to listen to my saved music, however it has been completely ruined as of lately. I believe Spotify has just recently made album saving and song saving two different things, wh...

Casual Listener

I have Spotify Premium, running on Windows 7. I always used the albums tab to listen to my saved music, however it has been completely ruined as of lately. I believe Spotify has just recently made al...

donaicus

Regular

1103 Views

2 replies

9 likes

  • 1103 Views
  • 2 replies
  • 9 likes

version 09.15.27.g87efe634 stopped working on a Windows XP mediaplayer

PlanPremiumCountry NL:DeviceMedia player embeded Windows XPOperating System(Windows XP) My Question or IssueI have version 09.15.27.g87efe634 running on a XP mediaplayer and it stopped working a few days ago. Spotify still finds the playlists, start ...

Casual Listener

Plan Premium Country  NL: Device Media player embeded Windows XP Operating System (Windows XP)   My Question or Issue I have version 09.15.27.g87efe634 running on a XP mediaplayer...

ethuijs

Casual Listener

1135 Views

2 replies

0 likes

version 09.15.27
version 09.15.27.g87efe634
Windows XP
  • 1135 Views
  • 2 replies
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"Create New Station" button missing

PlanPremiumCountryUSOperating SystemWindows 10 When going to the Radio tab, there is no Create New Station button as this guide says there should be: "Click Radio.Click CREATE NEW STATION.Enter a track, artist, or playlist, then select it to get star...

Visitor

Plan Premium Country US Operating System Windows 10   When going to the Radio tab, there is no Create New Station button as this guide says there should be:   " Click Radio....

Bittencourt

Spotify Star

1152 Views

3 replies

0 likes

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Solved!!Superuser Contribution Can't listen to music with Headset

PlanFreeCountry SpainDevicePC WindowsOperating System Windows 10 My Question or IssueSuddenly, I stopped hearing the music on my wireless headset (Corsair Void Pro). If I change to my speakers, It works. It's not the headset's problem because I can h...

Casual Listener

Plan Free Country  Spain Device PC Windows Operating System  Windows 10   My Question or Issue Suddenly, I stopped hearing the music on my wireless headset (Corsair Void Pro)...

Eni

Moderator

20967 Views

13 replies

0 likes

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Spotify artist page not showing all songkick dates

Hi - My Spotify artist page is not showing all the tour dates from Songkick. Can someone please help?https://www.songkick.com/artists/9638149-dawn-fadesspotify:artist:7gSzfBOFyUUwFrf0sgc2lB

Newbie

Hi - My Spotify artist page is not showing all the tour dates from Songkick. Can someone please help? https://www.songkick.com/artists/9638149-dawn-fades spotify:artist:7gSzfBOFyUUwFrf0sgc2lB

OneByBoo

Roadie

487 Views

1 replies

0 likes

  • 487 Views
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Deluxe/Expanded Edition Albums Replacing Originals

Is anyone else annoyed when an "Expanded" or "Delux Edition" shows up in an aritist's discography and replaces the orignal verion of the album? I rarely (if ever at all) want to add the Expanded Edition to my library, with all the extra demo tracks a...

Music Fan

  Is anyone else annoyed when an "Expanded" or "Delux Edition" shows up in an aritist's discography and replaces the orignal verion of the album?  I rarely (if ever at all) want to add the...

honuswagner

Newbie

6497 Views

1 replies

69 likes

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  • 69 likes

Plays the same songs

I am using the player on my desktop for Windows and when I come in each day the same songs play in the same order. I've logged out each day, it's on shuffle yet each day it continues to play the same songs. Any help would be appreciated!PlanPremiumCo...

Newbie

I am using the player on my desktop for Windows and when I come in each day the same songs play in the same order. I've logged out each day, it's on shuffle yet each day it continues to play the same...

Sebasty

Community Legend

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Messaging

PlanPremiumCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue I'm just starting to get used to Spotify app. Is there a way to message a follower or vice versa without having to use Facebook.

Regular

  Plan Premium Country  USA Device Laptop Operating System Windows 10   My Question or Issue  I'm just starting to get used to Spotify app.  Is there a way to mess...

Sebasty

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

How do I exclude specific local files from my library?

I've been using Spotify on my phone. I told it where my local files are, to save on downloading them again. But I'm using my Spotify library for only the songs I really, really like rather than all the misc **bleep** I've accumulated over the years. ...

Newbie

I've been using Spotify on my phone. I told it where my local files are, to save on downloading them again. But I'm using my Spotify library for only the songs I really, really like rather than all t...

1353 Views

0 replies

2 likes

  • 1353 Views
  • 0 replies
  • 2 likes