Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83117 Views

40 replies

68 likes

  • 83117 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788579 Views

503 replies

64 likes

  • 788579 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21957 Views

22 replies

6 likes

  • 21957 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

4 likes

  • 2990 Views
  • 0 replies
  • 4 likes

Lost "My Stations'

PlanFree CountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueAll of the Stations that I created have all disappeared - over time the 'stations' were modified with songs I enjoyed - now they are all gone! Can I get them back?

Visitor

Plan Free  Country USA Device Desktop Operating System Windows 10    My Question or Issue All of the Stations that I created have all disappeared - over time the 'stations' w...

Nico

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Question about use of media keys with spotify.

PlanFreeCountry USDeviceDesktopOperating SystemWindows 10 My Question or IssueSo, i know theres other posts similar to this, but i couldnt find any that could answer my questions. Anyways i was just wondering if the volume media keys could be used to...

Newbie

Plan Free Country  US Device Desktop Operating System Windows 10   My Question or Issue So, i know theres other posts similar to this, but i couldnt find any that could answer my ...

Nico

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Spotify stops playing after two tunes

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueSpotify suddenly stops playing after two tunes.

Newbie

Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue Spotify suddenly stops playing after two tunes.

Nico

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Browsing by saved album with new filtering

So i used to browse my Albums section to find specific album containing all my liked songs for this album. Now, if i understand correctly, album section will only contain explicitly saved albums and this album entry will point to an ENTIRE album, inc...

Regular

So i used to browse my Albums section to find specific album containing all my liked songs for this album. Now, if i understand correctly, album section will only contain explicitly saved albums and ...

Peter

Spotify Legend

1125 Views

5 replies

3 likes

  • 1125 Views
  • 5 replies
  • 3 likes

Avira reports that Spotify has this virus: HEUR/AGEN.1036052

PlanPremiumCountryMexicoDeviceDesktop Operating SystemWindows 10 My Question or IssueI started my computer today and Avira reported that it found HEUR/AGEN.1036052 virus at Spotify.exe. I haven't downloaded any software or made any changes to Spotify...

Casual Listener

Plan Premium Country Mexico Device Desktop  Operating System Windows 10   My Question or Issue I started my computer today and Avira reported that it found HEUR/AGEN.1036052 ...

Nico

Community Legend

1036 Views

1 replies

0 likes

  • 1036 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tracks wont load

PlanPremiumCountryFinland Operating SystemWindows 7 I'm trying to create some playlists but I keep encoutering the same problem/issue again and again. First I write name of the artist in the search bar and when the results come in I select all the tr...

Visitor

Plan Premium Country Finland   Operating System Windows 7     I'm trying to create some playlists but I keep encoutering the same problem/issue again and again.   First...

Peter

Spotify Legend

670 Views

3 replies

0 likes

  • 670 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlists' thumnail show too big

PlanPremiumCountryVietnamDeviceVaio T13Operating SystemWindows 8.1 My Question or IssueAll my playlists' thumnail show too big when I set full screen. How to set thumnail photo smaller anh show more playlist

Casual Listener

Plan Premium Country Vietnam Device Vaio T13 Operating System Windows 8.1   My Question or Issue All my playlists' thumnail show too big when I set full screen. How to set thumnail pho...

Peter

Spotify Legend

2233 Views

3 replies

0 likes

  • 2233 Views
  • 3 replies
  • 0 likes

Solved!! Removing ad blocker

PlanFree/PremiumCountry BelgiumDeviceLaptopOperating SystemWindows 10 My Question or Issue Hello music lovers, I use my spotify account on many machines, one of which is the dekstop of a bar owner I know. He used to have an add blocker installed on i...

Regular

Plan Free/Premium Country  Belgium Device Laptop Operating System Windows 10   My Question or Issue  Hello music lovers,    I use my spotify account on many machi...

Bittencourt

Spotify Star

16145 Views

12 replies

0 likes

  • 16145 Views
  • 12 replies
  • 0 likes

Update of Spotify...is downgrade

Operating SystemAndroid & W10 Issue:Since the last "updates of Spotify" things have changed a lot. Cool graphics, playlists, cool way of seeing the album animated picture (on phone)...but the customisation, the personalization of everyone owns music ...

Casual Listener

Operating System Android & W10   Issue: Since the last "updates of Spotify" things have changed a lot. Cool graphics, playlists, cool way of seeing the album animated picture (on phone) ...

Mare92

Casual Listener

1934 Views

2 replies

10 likes

artist
Artist Playlist
followed playlists
songs
  • 1934 Views
  • 2 replies
  • 10 likes

Solved!!Superuser Contribution No Songs Appearing

Some songs weren't playing so I reinstalled Spotify. Ever since then, no songs will show up. I check playlists by Spotify, look up songs, check daily mix, etc. and I can't find anything. It says nothing is here. I have reinstalled it multiple times, ...

Casual Listener

Some songs weren't playing so I reinstalled Spotify. Ever since then, no songs will show up. I check playlists by Spotify, look up songs, check daily mix, etc. and I can't find anything. It says noth...

ItsEmpire

Casual Listener

8812 Views

6 replies

3 likes

  • 8812 Views
  • 6 replies
  • 3 likes

Spotify not playing music after being on Pause for a long time, Spotify not responding after closing

PlanPremiumCountry FinlandDevicePCOperating SystemWindows 7 64-bit My Question or Issue It has been a month or two since I started having issues with the Spotify desktop application and the most annoying one is Spotify not playing music after being o...

Newbie

Plan Premium Country  Finland Device PC Operating System Windows 7 64-bit   My Question or Issue  It has been a month or two since I started having issues with the Spotify de...

Smlpaj456

Casual Listener

4065 Views

4 replies

9 likes

  • 4065 Views
  • 4 replies
  • 9 likes

Solved!! Spotify wont play

PlanPremium CountryDenmark DeviceLenovo Operating SystemWindows 10 My Question or IssueHello.I am having trouble with spotify on my computer. Since yesterday i havent been able to play any songs. I restarted my computer without any luck. Afterwards i...

Visitor

Plan Premium   Country Denmark   Device Lenovo   Operating System Windows 10   My Question or Issue Hello. I am having trouble with spotify on my computer. Since yes...

Mantisentil

Community Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Solved!! Autoplay not working

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI updated my Spotify to the most recent version and the autoplay option is now back. I have it enabled, but it still will not work. I have already done a clean rein...

Visitor

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I updated my Spotify to the most recent version and the autoplay option is now back. I h...

user-removed

Not applicable

5189 Views

4 replies

1 likes

  • 5189 Views
  • 4 replies
  • 1 likes

Can't listen to local files

My Question or IssueI used to be able to listen to local files, but after I accidentally un-downloaded them when I was trying to get new local files to download on my desktop, I no longer am able to. The playlist on my desktop says the songs are down...

Newbie

My Question or Issue I used to be able to listen to local files, but after I accidentally un-downloaded them when I was trying to get new local files to download on my desktop, I no longer am a...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Discover Weekly Dislike Button

PlanFree DevicePCOperating SystemWindows 10 My Question or IssueAccording to this https://community.spotify.com/t5/Implemented-Ideas/Discover-Weekly-Like-amp-Dislike-Buttons/idi-p/1176378/page/37#comments there is supposed to be a dislike button, yet...

Newbie

Plan Free   Device PC Operating System Windows 10   My Question or Issue According to this https://community.spotify.com/t5/Implemented-Ideas/Discover-Weekly-Like-amp-Dislike-...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Radio tab only shows recommended stations

PlanStudent PremiumCountryAustraliaDevicePCOperating SystemWindows 10My Question or IssueMy radio tab is only showing recommended stations when I click into it and nothing else. Am I not able to browse different stations in the radio tab? I swear you...

Visitor

Plan Student Premium Country Australia Device PC Operating System Windows 10 My Question or Issue My radio tab is only showing recommended stations when I click into it and nothing else. Am ...

468 Views

0 replies

1 likes

  • 468 Views
  • 0 replies
  • 1 likes

How to disable local storage

Ok, here's my scenario. My wife is a Spotify user with her own PC/Android devices. She also uses my machine on occasion (maybe once or twice a month) and has installed Spotify on my machine with my blessing. Unfortunately, I discovered that it's down...

Regular

Ok, here's my scenario.  My wife is a Spotify user with her own PC/Android devices.  She also uses my machine on occasion (maybe once or twice a month) and has installed Spotify on my machi...

SolidSnark

Regular

15871 Views

5 replies

16 likes

  • 15871 Views
  • 5 replies
  • 16 likes

Solved!! Music won't play on my PC. Not on web or on the app.

PlanPremiumCountryBelgiumDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSo my problem is when i try to play music trough my app or web browser and try to click play the bar won't move and the image of the song isnt showing up. Even my...

Casual Listener

Plan Premium Country Belgium Device Desktop PC Operating System Windows 10   My Question or Issue So my problem is when i try to play music trough my app or web browser and try to ...

someradno

Casual Listener

7522 Views

13 replies

2 likes

  • 7522 Views
  • 13 replies
  • 2 likes

Music Skipping Automaticly

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueAfter about 38-42 seconds into a song it will skip to the next one and keep doing that. It's like the money I pay for premuim is going down the drain!

Newbie

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue After about 38-42 seconds into a song it will skip to the next one and keep doing that. It's ...

OneByBoo

Roadie

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Spotify Won't Locate Album

PlanPremiumCountryUSA.DeviceDesktopOperating SystemWindows 10 Home Edition My Question or IssueAs of maybe an hour ago, Spotify for my desktop seems to have "forgotten" my local files. I re-uploaded them/re-synced them, and all was fine. But, now, I ...

Gig Goer

Plan Premium Country USA. Device Desktop Operating System Windows 10 Home Edition   My Question or Issue As of maybe an hour ago, Spotify for my desktop seems to have "forgotten" my lo...

Kadejr

Gig Goer

1079 Views

5 replies

1 likes

  • 1079 Views
  • 5 replies
  • 1 likes