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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156358 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

152659 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11532 Views

1 replies

6 likes

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Solved!!Superuser Contribution Quick skipping of songs, no sound, windows sounds are okay

Plan: PremiumCountry: The Netherlands DevicePCOperating SystemWindows 10, 64 bits My Question or Issue Hi all,Recently installed a Asus Xonar Essence STX soundcard and the corresponding driver tha came with te card.There was a problem that both of my...

Casual Listener

  Plan: Premium Country: The Netherlands  Device PC Operating System Windows 10, 64 bits   My Question or Issue  Hi all, Recently installed a Asus Xonar Essence STX soun...

Warflord

Casual Listener

5788 Views

12 replies

0 likes

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"Some Songs Won't Play" - The 3+yr Issue?

PlanPremiumCountryCanadaDeviceDesktopOperating SystemW10 My Question or Issue Here's what's hopefully a familiar-looking issue with maybe a little more detail than you usually get:On the desktop app, after a while of use, which is what I guess to be ...

Casual Listener

Plan Premium Country Canada Device Desktop Operating System W10   My Question or Issue  Here's what's hopefully a familiar-looking issue with maybe a little more detail than you...

Amato

Casual Listener

641 Views

1 replies

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Solved!! Add all songs from queue to a playlist

PlanPremiumCountry UK My Question or Issue I want to add all the songs from my current queue to a playlist.I know there are two ways to add songs to a playlist after selecting them (with 'Ctrl + a): 1) Select the song/s and right click to bring up a ...

Casual Listener

Plan Premium Country  UK     My Question or Issue I want to add all the songs from my current queue to a playlist. I know there are two ways to add songs to a playlist after s...

iknowtheend

Visitor

70048 Views

13 replies

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Solved!! App won't play any music I've not played previously now.

Spotify free, United States, Windows 10. Spotify is refusing to play any muisc that I've not previously played before at some point, and shows on albums the speaker with music (indicating that song is playing) yet shows only a blank album cover space...

Newbie

Spotify free, United States, Windows 10.   Spotify is refusing to play any muisc that I've not previously played before at some point, and shows on albums the speaker with music (indicating th...

pregenesis

Regular

862 Views

2 replies

1 likes

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Username suddenly changed from my name to a mess of letters and numbers

Windows 10 PC My Question or Issue My spotify account was created a long time ago through Facebook, I never had an issue with my username, it was set as my actual name, and my profile pic was the same as my facebook. (depicted in second photo)However...

Visitor

  Windows 10 PC   My Question or Issue   My spotify account was created a long time ago through Facebook, I never had an issue with my username, it was set as my actual name, ...

user-removed

Not applicable

956 Views

2 replies

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Solved!! Can't play on PC, but iphone is normal

PlanFreeCountry JapanDeviceiPhone 7Operating SystemiOS 12 / Windows 10 My Question or Issue Now, so many song can play on my phone, but it can't play on windows.

Casual Listener

Plan Free Country  Japan Device iPhone 7 Operating System iOS 12 / Windows 10   My Question or Issue  Now, so many song can play on my phone, but it can't play on window...

TUNGLINWU

Casual Listener

629 Views

4 replies

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Windows 10 app taking 10+ minutes to load and be usable.

PlanPremiumCountry united kingdomDevicewindows 10 Operating Systemwindows 10 My Question or Issue Why does this app performance degrade over time?Why do I have to wait for more than 10 minutes for spotify desktop to become usuable. Cant search, cant ...

Regular

  Plan Premium Country  united kingdom Device windows 10  Operating System windows 10   My Question or Issue   Why does this app performance degrade over time? W...

472 Views

0 replies

5 likes

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Local Files Sync - Wired Computer with a Wireless Phone

So, an ongoing issue that I have with syncing my local files is it's impossible to do it when my computer is connected via ethernet and my phone is connected via wireless. I tried to do a USB connection with a hotspot on my phone, and that didn't wor...

Newbie

So, an ongoing issue that I have with syncing my local files is it's impossible to do it when my computer is connected via ethernet and my phone is connected via wireless. I tried to do a USB connect...

519 Views

0 replies

1 likes

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  • 1 likes

Saved songs not syncing

PlanPremiumCountry USDevice(iPhone, PC)Operating System(iOS 10, Windows 10) My Question or Issue I recently got Premium and I have Spotify installed on my phone and my computer. I have saved songs to my library on my phone and they don't show up in t...

Newbie

  Plan Premium Country  US Device (iPhone, PC) Operating System (iOS 10, Windows 10)   My Question or Issue  I recently got Premium and I have Spotify installed on my p...

OneByBoo

Roadie

726 Views

1 replies

1 likes

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Banning accounts

I use the ad blocker in my browsers, adboclk.Does he enter into the new policy of banning accounts for the use of blockers?

Regular

    I use the ad blocker in my browsers, adboclk.Does he enter into the new policy of banning accounts for the use of blockers?    

GustavoRamalho

Regular

4411 Views

10 replies

0 likes

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Follower Count on Playlists Not Displaying

PlanPremiaweiumCountry U.S.DeviceHuawei Matebook DOperating SystemWindows 10 It appears that I can no longer see the number of followers on both other peoples playlists and my own. Is this a bug or is it an intended feature? And if it's an intended f...

Regular

Plan Premiaweium Country  U.S. Device Huawei Matebook D Operating System Windows 10  It appears that I can no longer see the number of followers on both other peoples playlists and ...

OneByBoo

Roadie

776 Views

1 replies

0 likes

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Can't play any songs by Fool's Garden

PlanPremiumCountrySwedenDeviceAsus Laptop and Galaxy S6Operating SystemWindows 10 My Question or Issue Since a while back I haven't been able to play any song made by the artist Fool's Garden.

Casual Listener

Plan Premium Country Sweden Device Asus Laptop and Galaxy S6 Operating System Windows 10   My Question or Issue  Since a while back I haven't been able to play any song made by th...

ObliviousTurtle

Casual Listener

700 Views

5 replies

1 likes

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Song wrongly marked as local file so I can't play or add the online version to a playlist

So when I first installed Spotify I thought it would be helpful to add my own collection of music to it as well, thinking to get the best of both worlds.Soon I found out that when I have a local file on my computer, that song will play from there, bu...

Newbie

So when I first installed Spotify I thought it would be helpful to add my own collection of music to it as well, thinking to get the best of both worlds. Soon I found out that when I have a local ...

398 Views

0 replies

0 likes

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I have to reinstall Spotify everytime the PC turns on

Hello, so basicly what's happening to me is,If i don't do a fresh reinstall to spotify everytime i start the pc, any song that hasn't yet been loaded, for example, songs that aren't in my favorite songs, have "never" heard, etc, won't load. I have to...

Casual Listener

Hello, so basicly what's happening to me is, If i don't do a fresh reinstall to spotify everytime i start the pc, any song that hasn't yet been loaded, for example, songs that aren't in my favo...

moonwatcher2001

Casual Listener

3375 Views

6 replies

4 likes

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Solved!! Can't play at all a song on desktop app or web browser

PlanFree/PremiumCountry FranceDevicePCOperating SystemWindows 10 I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it shows me a blank cover when I try to play a song. I still can play the songs...

Casual Listener

Plan Free/Premium Country  France Device PC Operating System Windows 10  I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it...

bomberzx

Casual Listener

686 Views

2 replies

0 likes

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Hay canciones que no puedo escuchar en mi pc

Desde la semana pasada presento el inconveniente que pongo un artista y solo puedo escuchar algunas de sus canciones, las demas se pone en color **bleep** la caratula de el album, por otro lado trate de buscar al mismo artista en otro pc y si lograba...

Newbie

Desde la semana pasada presento el inconveniente que pongo un artista y solo puedo escuchar algunas de sus canciones, las demas se pone en color **bleep** la caratula de el album, por otro lado trate...

StefaTettamanzi

Newbie

2284 Views

2 replies

6 likes

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Followers cannot rearrange collaborative playlist

Hi! I have created a collaborative playlist, but followers of that list report that they are unable to rearrange the playlist (reorder songs). They can add and remove songs, but not, as I said, rearrange the songs. Is this is limitation of collaborat...

Casual Listener

  Hi!   I have created a collaborative playlist, but followers of that list report that they are unable to rearrange the playlist (reorder songs). They can add and remove songs, but not,...

sonofjon

Casual Listener

1242 Views

1 replies

3 likes

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Spotify doesn't play songs on the Artist's pages since weeks.

PlanPremiumCountryGermany Operating SysWindows 10 Hello Spotify community, since few weeks i have to download Spotify everyday couse i noticed that after a while I downloaded it (one or two days) the Album Song's or the Artist's pages doesn't even st...

Casual Listener

Plan Premium Country Germany   Operating Sys Windows 10   Hello Spotify community,  since few weeks i have to download Spotify everyday couse i noticed that after a while I do...

KMOX4

Roadie

1071 Views

3 replies

1 likes

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Spotify won't play songs that aren't already installed.

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or Issue For some odd reason, Spotify refuses to play songs that are not installed onto my computer, the progress bar doesn't even move. I uninstalled Spotify from my device then...

Casual Listener

Plan Premium Country England Device PC Operating System Windows 10   My Question or Issue  For some odd reason, Spotify refuses to play songs that are not installed onto my comput...

ElenaMomentary

Casual Listener

871 Views

1 replies

0 likes

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  • 1 replies
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