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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1752 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146467 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131480 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11026 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

I have to reinstall Spotify everytime the PC turns on

Hello, so basicly what's happening to me is,If i don't do a fresh reinstall to spotify everytime i start the pc, any song that hasn't yet been loaded, for example, songs that aren't in my favorite songs, have "never" heard, etc, won't load. I have to...

Casual Listener

Hello, so basicly what's happening to me is, If i don't do a fresh reinstall to spotify everytime i start the pc, any song that hasn't yet been loaded, for example, songs that aren't in my favo...

moonwatcher2001

Casual Listener

3304 Views

6 replies

4 likes

  • 3304 Views
  • 6 replies
  • 4 likes

Solved!! Can't play at all a song on desktop app or web browser

PlanFree/PremiumCountry FranceDevicePCOperating SystemWindows 10 I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it shows me a blank cover when I try to play a song. I still can play the songs...

Casual Listener

Plan Free/Premium Country  France Device PC Operating System Windows 10  I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it...

bomberzx

Casual Listener

650 Views

2 replies

0 likes

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  • 0 likes

Hay canciones que no puedo escuchar en mi pc

Desde la semana pasada presento el inconveniente que pongo un artista y solo puedo escuchar algunas de sus canciones, las demas se pone en color **bleep** la caratula de el album, por otro lado trate de buscar al mismo artista en otro pc y si lograba...

Newbie

Desde la semana pasada presento el inconveniente que pongo un artista y solo puedo escuchar algunas de sus canciones, las demas se pone en color **bleep** la caratula de el album, por otro lado trate...

StefaTettamanzi

Newbie

2254 Views

2 replies

6 likes

  • 2254 Views
  • 2 replies
  • 6 likes

Followers cannot rearrange collaborative playlist

Hi! I have created a collaborative playlist, but followers of that list report that they are unable to rearrange the playlist (reorder songs). They can add and remove songs, but not, as I said, rearrange the songs. Is this is limitation of collaborat...

Casual Listener

  Hi!   I have created a collaborative playlist, but followers of that list report that they are unable to rearrange the playlist (reorder songs). They can add and remove songs, but not,...

sonofjon

Casual Listener

1207 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Spotify doesn't play songs on the Artist's pages since weeks.

PlanPremiumCountryGermany Operating SysWindows 10 Hello Spotify community, since few weeks i have to download Spotify everyday couse i noticed that after a while I downloaded it (one or two days) the Album Song's or the Artist's pages doesn't even st...

Casual Listener

Plan Premium Country Germany   Operating Sys Windows 10   Hello Spotify community,  since few weeks i have to download Spotify everyday couse i noticed that after a while I do...

KMOX4

Roadie

1044 Views

3 replies

1 likes

  • 1044 Views
  • 3 replies
  • 1 likes

Spotify won't play songs that aren't already installed.

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or Issue For some odd reason, Spotify refuses to play songs that are not installed onto my computer, the progress bar doesn't even move. I uninstalled Spotify from my device then...

Casual Listener

Plan Premium Country England Device PC Operating System Windows 10   My Question or Issue  For some odd reason, Spotify refuses to play songs that are not installed onto my comput...

ElenaMomentary

Casual Listener

852 Views

1 replies

0 likes

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  • 1 replies
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Any chance the interface gets updated?

PlanPremiumCountry MYOperating SystemWindows 8.1spotify version: 1.0.99.250.g936eab8d My Question or IssueThe issues with songs not playing and/empty Discover Weekly aside, the last update's download icon seems really messy!I have a lot of downloaded...

Regular

Plan Premium Country  MY Operating System Windows 8.1 spotify version: 1.0.99.250.g936eab8d   My Question or Issue The issues with songs not playing and/empty Discover Weekly ...

OneByBoo

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Spotify won't play certain songs

PlanSpotify premiumCountry FinlandDeviceCustom built PCOperating SystemWindows 10 My Question or Issue My spotify won't play certain songs. I have internet connection working properly and I've tried disabling firewall and proxy. Songs that won't play...

Casual Listener

Plan Spotify premium Country  Finland Device Custom built PC Operating System Windows 10   My Question or Issue  My spotify won't play certain songs. I have internet con...

Bittencourt

Spotify Star

588 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Is there a shortcut to changing the volume of Spotify while the window is closed?

DevicePcOperating SystemWindows 10 My Question or IssueI want to be able to change the volume of Spotify while I’m using a different program without having to either change the volume of the whole computer or go to Spotify to change the volume. If th...

Newbie

  Device Pc Operating System Windows 10   My Question or Issue I want to be able to change the volume of Spotify while I’m using a different program without having to either change t...

Bittencourt

Spotify Star

644 Views

1 replies

0 likes

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  • 1 replies
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Some songs do not work on PC but works on Phone

PlanPremiumCountryNorwayDeviceiPhone XSOperating SystemWindows 10 My Question or IssueI can not play some songs on my PC but works fine on my Phone (my friend have the same problem) Example On PC:I see the new Album an artist posted and I press play ...

Regular

Plan Premium Country Norway Device iPhone XS Operating System Windows 10   My Question or Issue I can not play some songs on my PC but works fine on my Phone (my friend have the same p...

KrisSs

Regular

4630 Views

20 replies

9 likes

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  • 20 replies
  • 9 likes

My currently played song is skipped and random playlist starts playing!

PlanPremiumCountryAustria DevicePCOperating SystemWindows 10My Question or IssueI have a very annoying issue - I play a playlist ("Atmospheric Sci-fi Soundtracks") and all of a sudden, in the middle of a song, a rondom playlists starts playing (in my...

Visitor

Plan Premium Country Austria  Device PC Operating System Windows 10 My Question or Issue I have a very annoying issue - I play a playlist ("Atmospheric Sci-fi Soundtracks") and all of a...

user-removed

Not applicable

2291 Views

10 replies

0 likes

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  • 10 replies
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Music stuttering across platforms

PlanPremiumCountryUnited KingdomOperating SystemWindows 10/ Android 8.0.0My Question or IssueFor the past week or so, my music has been stuttering, this happens once every 10 minutes or so but can be more frequent, depending on the song (I have found...

Casual Listener

Plan Premium Country United Kingdom Operating System Windows 10/ Android 8.0.0 My Question or Issue For the past week or so, my music has been stuttering, this happens once every 10 minutes or...

Brunelicia

Community Legend

2437 Views

7 replies

1 likes

  • 2437 Views
  • 7 replies
  • 1 likes

Spotify wont play some songs

PlanFreeCountryUnited Kingdom DevicePCOperating SystemWindows 10 My Question or Issue When I try to play a song that I haven't listened to before, it comes up with a blank song cover, no song title and author and the progress bar doesnt move. Been ha...

Newbie

Plan Free Country United Kingdom   Device PC Operating System Windows 10   My Question or Issue  When I try to play a song that I haven't listened to before, it comes up wit...

Romaryho

Newbie

428 Views

1 replies

1 likes

  • 428 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can no longer use Spotify on my Windows laptop

PlanPremiumCountryUK DeviceDell laptopOperating SystemWindows 10Version 1809OS Build 17763.292All updates installed up to 09/02/2019 My Question or Issue I went to use Spotify on my laptop yesterday to find that it no longer works. Having checked a f...

Casual Listener

Plan Premium Country UK  Device Dell laptop Operating System Windows 10 Version 1809 OS Build 17763.292 All updates installed up to 09/02/2019   My Question or Issue  I we...

GeeksAdvice

Regular

2489 Views

6 replies

0 likes

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Spotify for Windows doesn't save music progress and volume after shutdown

PlanPremiumOperating SystemWindows 10Edit: this also happens the Linux version. My Question or Issue Steps to reproduce:1. Open Spotify2. Play a song and/or change the volume in app3. Shutdown/restart the computer (or close it from task manager) whil...

Newbie

Plan Premium Operating System Windows 10 Edit: this also happens the Linux version.   My Question or Issue  Steps to reproduce: 1. Open Spotify 2. Play a song and/or change the vol...

Thomi556

Newbie

1842 Views

2 replies

8 likes

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  • 2 replies
  • 8 likes

Superuser Contribution Spotify private playlists showing as public

Free/PremiumCountry Devicewindows 10 desktop (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI don't know why but it seems like ALL my playlists are showing as public, in settings they are set to not 'automatically show', and i have creat...

Casual Listener

  Free/Premium Country   Device windows 10 desktop  (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I don't know why but it seems like ALL my playlist...

Ivan

Spotify Legend

3521 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Spotify Automatically Starting On Windows 10 Boot

PlanPremiumCountry United StatesDeviceDesktopOperating SystemWindows 10 My Question or Issue The Spotify desktop app keeps opening on startup, despite me specifically setting the option to NOT open on startup. I've already tried uninstalling, rebooti...

Newbie

Plan Premium Country  United States Device Desktop Operating System Windows 10   My Question or Issue  The Spotify desktop app keeps opening on startup, despite me specifical...

goatpimp

Gig Goer

2700 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Can't drag tracks into or within a playlist

PlanUnlimitedCountryUSADeviceDesktop computer, 64-bitOperating SystemWindows 8.1 My Question or IssueI cannot drag songs into or within a playlist; I can only add songs by clicking on the three dots or right-clicking and choosing "add to playlist". A...

Casual Listener

Plan Unlimited Country USA Device Desktop computer, 64-bit Operating System Windows 8.1   My Question or Issue I cannot drag songs into or within a playlist; I can only add songs by cl...

Alvarthemagi

Regular

2655 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Spotify doesn't play songs from search

PlanPremiumOperating SystemWindows 10My Question or IssueHey All!My spotify seems to be really broken-- not sure how, though. Whenever I search for a song via the search bar at the top, none of the results play when clicked on. I get the symbol over ...

Newbie

Plan Premium Operating System Windows 10 My Question or Issue Hey All! My spotify seems to be really broken-- not sure how, though. Whenever I search for a song via the search bar at the t...

KMOX4

Roadie

543 Views

2 replies

2 likes

  • 543 Views
  • 2 replies
  • 2 likes

Can't Play Songs on Windows Spotify App and Browser Spotify

PlanPremiumCountry US DeviceInspiron Windows LaptopOperating SystemWindows 10 My Question or Issue So before you give me the generic have you tried uninstalling and reinstalling advice, yes I have uninstalled and reinstalled. I did it multiple times ...

Newbie

Plan Premium Country  US   Device Inspiron Windows Laptop Operating System Windows 10   My Question or Issue  So before you give me the generic have you tried uninstall...

384 Views

0 replies

2 likes

  • 384 Views
  • 0 replies
  • 2 likes