Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9487 Views
95 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
847 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2018 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryAustraliaDeviceHp probookOperating SystemWindows 10 My Question or IssueSpotify does not work on my laptop as my playlists that I have mad and put songs in say they have no songs, I cant play any music and there is no friend activit...
Plan Premium Country Australia Device Hp probook Operating System Windows 10 My Question or Issue Spotify does not work on my laptop as my playlists that I have mad and put songs in ...
Community Legend
763 Views
1 replies
0 likes
I know this question has been asked a couple times and I've tried everything suggested. I have a couple songs in a folder for Local Files on my desktop, I've added 2 songs recently to the folder and no matter what I do I cant get the new songs to sho...
I know this question has been asked a couple times and I've tried everything suggested. I have a couple songs in a folder for Local Files on my desktop, I've added 2 songs recently to the folder and ...
340 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 7 and PCOperating SystemiOS 12 and Windows 10 My Question or IssueMy library is not synced between my devices. I added few songs on my phone, however they do not appear in my library on my PC. When I did the opposite,...
Plan Premium Country US Device iPhone 7 and PC Operating System iOS 12 and Windows 10 My Question or Issue My library is not synced between my devices. I added few songs on my phone,...
Casual Listener
638 Views
2 replies
1 likes
I uploaded my first playlist cover on the desktop app, and it appears with the new cover in my library, both on my desktop and iOS device apps. However, when the playlist is displayed in a search result, it shows the old 4-panel cover. When I click o...
I uploaded my first playlist cover on the desktop app, and it appears with the new cover in my library, both on my desktop and iOS device apps. However, when the playlist is displayed in a s...
Casual Listener
873 Views
2 replies
0 likes
PlanPremiumCountryRomaniaDeviceLenovo LaptopOperating SystemWindows 10 up-to-date My Question or IssueI often find songs that are black or just greyed out. What could be the problem?
Plan Premium Country Romania Device Lenovo Laptop Operating System Windows 10 up-to-date My Question or Issue I often find songs that are black or just greyed out. What could be the ...
Spotify Star
3138 Views
12 replies
0 likes
PlanPremiumCountryGermanyDeviceOwn Build PC (i7-6800k, 32GB RAM, Samsung SSDs, Asus GTX 1080TI Strix OC, MSI X99A Gaming Pro Carbon, Audiolab M-DAC mini) Operating SystemWindows 10 Pro 64-bit My Question or Issue My Spotify app stops playback suddenl...
Plan Premium Country Germany Device Own Build PC (i7-6800k, 32GB RAM, Samsung SSDs, Asus GTX 1080TI Strix OC, MSI X99A Gaming Pro Carbon, Audiolab M-DAC mini) Operating System Windows 10...
Casual Listener
612 Views
2 replies
0 likes
PlanFreeDeviceChromebook For some reason, none of the songs that I have saved to my library will load. I've tryed everything i can think of to fix it, but it's not working. I've tried restarting my computer, redownloading the app, but it won't work.
Plan Free Device Chromebook For some reason, none of the songs that I have saved to my library will load. I've tryed everything i can think of to fix it, but it's not working. I'v...
Community Legend
682 Views
2 replies
0 likes
PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 Pro x64 My Question or IssueWell, it's been like months I'm having this issue. No matter from where I install Spotify (wheter Windows Store or Spotify.com). Everytime I open Spotify: 1st: "Fri...
Plan Premium Country Spain Device PC Operating System Windows 10 Pro x64 My Question or Issue Well, it's been like months I'm having this issue. No matter from where I install Spotif...
Community Legend
5492 Views
4 replies
0 likes
PlanPremiumCountryUSDeviceCustom PCOperating SystemWindows 10 My Question or IssueI have tried almost everything related to this topic, high quality streaming, accelerated hardware, etc. I have had no success in multiple restarts (of app and PC) but ...
Plan Premium Country US Device Custom PC Operating System Windows 10 My Question or Issue I have tried almost everything related to this topic, high quality streaming, accele...
Community Legend
656 Views
3 replies
0 likes
As the tittle stated, some of the songs I downloaded cannot be played in offline. Although I had download it and re-download it, it still won't work. But the offline in my Android phone is working fine. I had updated to the lates spotif app but still...
As the tittle stated, some of the songs I downloaded cannot be played in offline. Although I had download it and re-download it, it still won't work. But the offline in my Android phone is working fi...
Composer
479 Views
1 replies
0 likes
I know this issue has been mentioned several times already. So, this is a proof that many users want it. Please, just do not disable the repeat-1 mode automatically (when changing songs or under any circumstance, it happens even when I double click o...
I know this issue has been mentioned several times already. So, this is a proof that many users want it. Please, just do not disable the repeat-1 mode automatically (when changing songs or u...
Newbie
510 Views
1 replies
2 likes
Hello, I've upgraded my Spotify account to Family to be able to listen to music on sevrals computers at home. However, when I start a playlist, my second computer reads the same music and when I change on this second computer, the first gets its musi...
Hello, I've upgraded my Spotify account to Family to be able to listen to music on sevrals computers at home. However, when I start a playlist, my second computer reads the same mus...
Community Legend
1011 Views
1 replies
0 likes
PlanPremiumCountryUSA.DeviceDesktopOperating SystemWindows 10 Home Edition My Question or IssueSpotify for my desktop seems to have "forgotten" my local files. I re-uploaded them/re-synced them, and all was fine. But, now, I cannot play one artists a...
Plan Premium Country USA. Device Desktop Operating System Windows 10 Home Edition My Question or Issue Spotify for my desktop seems to have "forgotten" my local files. I re-uploaded ...
Spotify Legend
2435 Views
13 replies
1 likes
PlanPremiumCountryNetherlandsDeviceDesktop, Sony Xperia XA1, Open SpotifyOperating SystemWindows 10 My Question or IssueI am unable to play the songs from a specific artist (in this case After the Burial). Whenever I try to play songs by them on my l...
Plan Premium Country Netherlands Device Desktop, Sony Xperia XA1, Open Spotify Operating System Windows 10 My Question or Issue I am unable to play the songs from a specific artist (...
Casual Listener
1243 Views
1 replies
0 likes
My Question or IssueOny my iphone i got several Mixtapes.But i cannot find them on my pc.
My Question or Issue Ony my iphone i got several Mixtapes. But i cannot find them on my pc.
Community Legend
530 Views
1 replies
0 likes
When I load up spotify, I just get a blank screen as provided below. I've reinstalled several times and I've also restarted my computer. I've had so many problems with spotify that I'm just considering changing to a different platform. Every week the...
When I load up spotify, I just get a blank screen as provided below. I've reinstalled several times and I've also restarted my computer. I've had so many problems with spotify that I'm just consideri...
Roadie
1419 Views
6 replies
0 likes
Some of the podcasts can play, but others just won't start. I tried them on my phone and they work just fine, but when I switch to my computer they never start.I'm from Argentina and I have Spotify Premium, I'm using a desktop computer with Win 7 Tha...
Some of the podcasts can play, but others just won't start. I tried them on my phone and they work just fine, but when I switch to my computer they never start. I'm from Argentina and I have Spotify...
Casual Listener
5910 Views
6 replies
4 likes
PlanPremiumCountrySwedenOperating SystemWindows 10) After the latest update a few days agoSpotify Friend activity is going crazy again. It behaves the same way it did a year ago. Not showing some friends, showing what my friends played 3 days ago, ev...
Plan Premium Country Sweden Operating System Windows 10) After the latest update a few days ago Spotify Friend activity is going crazy again. It behaves the same way it did a year ag...
Not applicable
823 Views
1 replies
1 likes
Hello, I'm trying to use the web browser, not the app, and I'm stuck in offline mode without ever changing anything in my settings. The app works fine on my phone, it's just the web browser. I've tried incognito, a new browser, clearing my cache, eve...
Hello, I'm trying to use the web browser, not the app, and I'm stuck in offline mode without ever changing anything in my settings. The app works fine on my phone, it's just the web br...
Community Legend
635 Views
1 replies
0 likes
PlanPremiumCountryswedenDevice(iPhone Operating System(Windows 10) My Question or IssueWhen I try to play a song on spotify it doesn't work. Nothing happens and nothing plays. I have uninstalled spotify several times and reinstalled it and restarted ...
Plan Premium Country sweden Device (iPhone 😎 Operating System (Windows 10) My Question or Issue When I try to play a song on spotify it doesn't work. Nothing happens and not...
Community Legend
539 Views
1 replies
0 likes
