Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49343 Views
77 replies
27 likes

49343 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
75273 Views
271 replies
21 likes

75273 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5280 Views
1 replies
6 likes

5280 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145418 Views
0 replies
26 likes
Mac
Windows

145418 Views
0 replies
26 likes

Can't use radio, discovery weekly and release radar are uncomplete

PlanPremiumCountry Germany Operating SystemWindows 10,etcMy Question or IssueHello Spotify Community,I need some help. My Spotify is acting really really weird. I have Premium. I stream music on spotify every day. But for 1 month my Spotify is acting...

Lux0s
Casual Listener
Plan Premium Country Germany Operating System Windows 10,etc My Question or Issue Hello Spotify Community, I need some help. My Spotify is acting really really weird. I have Pre...
2019-02-01 4:41:26 PM
2019-02-18 5:36:46 AM
Jeremy1Brusa
Regular
482 Views
5 replies
0 likes

482 Views
5 replies
0 likes

All of the songs in my playlists are gone, including Spotify created playlists.

I recently upgraded to Premium from a free account through a family plan; however, after upgrading and updating on my Windows 10 system, all of the songs in my playlists have ceased to exist. The playlists themselves are still there, but all of the m...

AaronDSmith
Newbie
I recently upgraded to Premium from a free account through a family plan; however, after upgrading and updating on my Windows 10 system, all of the songs in my playlists have ceased to exist. The pla...
2019-02-17 12:02:00 AM
2019-02-18 1:46:55 AM
teddylonglegs
Newbie
222 Views
1 replies
3 likes

222 Views
1 replies
3 likes

All my albums and playlists are GONE

PlanPremium (Part of a Family plan)Country HungaryDevice Operating SystemWIN10 My Question or Issue I had some issues with the client, (Beast in Blacks songs weren't playinh) so I reinstalled it. After I logged in, all my playlists and albums were em...

beruon
Newbie
Plan Premium (Part of a Family plan) Country Hungary Device Operating System WIN10 My Question or Issue I had some issues with the client, (Beast in Blacks...
2019-02-17 4:55:34 PM
2019-02-17 11:43:24 PM
user-removed
Not applicable
405 Views
2 replies
1 likes

405 Views
2 replies
1 likes

Solved!! all favorites gone

PlanPremiumCountry uSADevicePCOperating SystemWindows 7 My Question or Issue so i was having some other issues with polaying songs from artist pages/song i dont have saved and after reinstalling to try and fix that issue, ALL my favorite artists/song...

menwanttofearme
Newbie
Plan Premium Country uSA Device PC Operating System Windows 7 My Question or Issue so i was having some other issues with polaying songs from artist pages/song i ...
2019-02-17 11:30:42 PM
2019-02-17 11:41:54 PM
user-removed
Not applicable
994 Views
1 replies
0 likes

994 Views
1 replies
0 likes

Solved!! Saved songs and playlists empty on the desktop app

I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with no success. Any help will be appreciated.PlanFree/Pr...

mattjames587
Music Fan
I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with n...
2019-02-17 9:31:41 PM
2019-02-17 11:33:35 PM
Deribbile
Music Fan
871 Views
5 replies
0 likes

871 Views
5 replies
0 likes

Solved!! Can't play songs from any artist page

PlanPremiumCountry GermanyDeviceLaptopOperating SystemWindows 10 My Question or Issue I can't play any songs from an Artist page - I can play songs from playlists, or from saved songs, or on browse, but not on an artists page. When I try play a song ...

Jirpo
Newbie
Plan Premium Country Germany Device Laptop Operating System Windows 10 My Question or Issue I can't play any songs from an Artist page - I can play songs from playlists, ...
2019-02-15 11:25:11 AM
2019-02-17 11:26:22 PM
Deribbile
Music Fan
6680 Views
2 replies
2 likes

6680 Views
2 replies
2 likes

Spotify Windows App won't display Sonos devices (Sonos App does, Spotify Mac does)

Hi there, We currently have 3 Sonos devices set up. On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to a Device" menu. On the same Windows 10 computer through the Sonos app, I'...

lina123
Casual Listener
Hi there, We currently have 3 Sonos devices set up. On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to...
2019-02-17 9:29:28 PM
2019-02-17 10:34:28 PM
lina123
Casual Listener
812 Views
1 replies
0 likes

812 Views
1 replies
0 likes

windows 10 mode s: spotify with edge does not work

PlanFree/PremiumCountry DevicelaptoopOperating System Windows 10 IMPORTANT: IN MODE S My Question or Issue Not able to get spotify to work in edge (edge is the only browser available in windows 10 mode s) I would prefer to use spotify in edge instead...

marh
Newbie
Plan Free/Premium Country Device laptoop Operating System Windows 10 IMPORTANT: IN MODE S My Question or Issue Not able to get spotify to work in edge (edge is the...
2019-02-17 8:10:16 PM
427 Views
0 replies
0 likes

427 Views
0 replies
0 likes

Solved!! No songs at all, all gone not playing

PlanFreeCountry United Kingdom DeviceWindows PCOperating SystemWindows 10 64 bit My Question or Issue Recently i noticed some songs wouldn't play, when i clicked on the play buttons for them they would show up black with no album cover or title and n...

Bahpu
Casual Listener
Plan Free Country United Kingdom Device Windows PC Operating System Windows 10 64 bit My Question or Issue Recently i noticed some songs wouldn't play, when i click...
2019-02-13 8:25:43 PM
2019-02-17 7:52:20 PM
Bahpu
Casual Listener
2256 Views
4 replies
5 likes

2256 Views
4 replies
5 likes

All my songs are gone

PlanFreeCountry MexicoDevicePCOperating SystemWindows 10 My Question or Issue So i wanted to re install it because i was having problems with trying to listen to some songs, after i did that i wanted to check if it really worked and i couldn't listen...

Science_Smurf
Casual Listener
Plan Free Country Mexico Device PC Operating System Windows 10 My Question or Issue So i wanted to re install it because i was having problems with trying to list...
2019-02-17 7:41:55 PM
189 Views
0 replies
0 likes

189 Views
0 replies
0 likes

Problema memororia cronologia [ITA]

Plan:Free Country: Italia Device: PC OS: Win 10 Ciao con spotify sul mio computer ho il problema fastidioso che allo spegnimento del computer il programma dimentica quello che stavo ascoltando e alla sessione successiva devo cominciare ricerce ed eve...

Guingia
Casual Listener
Plan:Free Country: Italia Device: PC OS: Win 10 Ciao con spotify sul mio computer ho il problema fastidioso che allo spegnimento del computer il programma dimentica quello che stavo ascoltan...
2019-02-02 3:14:48 PM
2019-02-17 6:38:43 PM
Guingia
Casual Listener
241 Views
1 replies
0 likes

241 Views
1 replies
0 likes

Software does not open

PlanPremiumCountryBrasil Device(Notebook Acer)Operating System(Windows 10) My Question or IssueSince version 1.0.42 the software opens and closes instantly, even the uninstaller does not work.

KeplerLeo
Casual Listener
Plan Premium Country Brasil Device (Notebook Acer) Operating System (Windows 10) My Question or Issue Since version 1.0.42 the software opens and closes instantly, even the uni...
2019-02-16 5:01:20 PM
2019-02-17 6:27:20 PM
Billy-J
Spotify Star
328 Views
3 replies
0 likes

328 Views
3 replies
0 likes

Solved!! EZblocker

PlanFreeCountry United StatesDeviceiPhone 7Operating SystemWindows 10 My Question or Issue Well I've been using spotify since 2016 and got EZBlocker in 2017 and It's been good and all but now I think it's broken or spotify is trying to stop people fr...

WindowsIcon
Newbie
Plan Free Country United States Device iPhone 7 Operating System Windows 10 My Question or Issue Well I've been using spotify since 2016 and got EZBlocker in 2017...
2019-02-16 3:53:27 AM
2019-02-17 6:25:37 PM
user54871
Regular
4043 Views
1 replies
0 likes

4043 Views
1 replies
0 likes

[Can't install Spotify] Use "normal" account instead administrator to install Spotify (?)

PlanFreeCountry SpainDeviceDesktop x64 bitsOperating SystemWindows 10 Pro My Question or IssueAfter I had the last problem with the songs in blank bla bla bla, I see that days after someone have finally solve it.But I had already uninstall it, and no...

gregvp00
Casual Listener
Plan Free Country Spain Device Desktop x64 bits Operating System Windows 10 Pro My Question or Issue After I had the last problem with the songs in blank bla bla bla, I see that ...
2019-02-13 6:31:03 PM
2019-02-17 6:12:52 PM
gregvp00
Casual Listener
1855 Views
1 replies
0 likes

1855 Views
1 replies
0 likes

Solved!! Spotify wont play music!

PlanPremiumCountry united kingdomDeviceWindows PCOperating SystemWindows 10 (latest update) My Question or Issue my spotify just seems to be broken i would click a song on my desktop and it doesnt play i would try and play on my phone and it plays i ...

Joshua152
Casual Listener
Plan Premium Country united kingdom Device Windows PC Operating System Windows 10 (latest update) My Question or Issue my spotify just seems to be broken i would click a ...
2019-02-17 12:43:38 PM
2019-02-17 2:41:49 PM
Joshua152
Casual Listener
989 Views
6 replies
0 likes

989 Views
6 replies
0 likes

"the migration of your data has failed"

Hello all, i'm annoyed. Because, i have a big problem.When i install, or i uninstall spotify (pc), i have this text : "the migration of your data has failed".I have uninstall spotify much time, but nothing to do. Impossible!All playlist are empty, my...

Nicoulas
Newbie
Hello all, i'm annoyed. Because, i have a big problem. When i install, or i uninstall spotify (pc), i have this text : "the migration of your data has failed". I have uninstall spotify much time, b...
2019-02-17 11:55:56 AM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Solved!! [Solved] Can't play searched music

PlanPremiumCountryCZOperating SystemWindows 10, 64-bit My Issue:dk whats the problem, I can play music from "Browse" library but if Im looking for some music through the input box most of them doesnt work. I got it on video for sure: It also pops up ...

Lyeeroy
Casual Listener
Plan Premium Country CZ Operating System Windows 10, 64-bit My Issue: dk whats the problem, I can play music from "Browse" library but if Im looking for some music through the input bo...
2019-02-16 1:38:48 PM
2019-02-17 11:26:54 AM
Lyeeroy
Casual Listener
17514 Views
3 replies
1 likes

17514 Views
3 replies
1 likes

Solved!! I CAN'T PLAY ALL THE SONGS ON MY PC SPOTIFY

PlanFreeCountry Hong KongDevicePCOperating SystemWindows 10 My Question or IssueI downloaded spotify on mircosoft store, i login my account but can't play the song, all the playlist don't show songs, please help, thank you

SmallMa
Regular
Plan Free Country Hong Kong Device PC Operating System Windows 10 My Question or Issue I downloaded spotify on mircosoft store, i login my account but can't play the song, all ...
2019-02-16 4:32:24 AM
2019-02-17 3:33:56 AM
SmallMa
Regular
1452 Views
5 replies
1 likes

1452 Views
5 replies
1 likes

Solved!! Some songs wont play

PlanFreeCountry U.SDeviceDesktop Operating SystemWindows 10 My Question or Issue Some songs wont play and it'll show the "local file" image. Songs in my playlist work fine, but I cant listen to any some songs outside of my playlist. I have uninstalle...

wqvysam
Casual Listener
Plan Free Country U.S Device Desktop Operating System Windows 10 My Question or Issue Some songs wont play and it'll show the "local file" image. Songs in m...
2019-02-15 3:34:11 AM
2019-02-17 1:46:13 AM
wqvysam
Casual Listener
945 Views
3 replies
0 likes

945 Views
3 replies
0 likes

All my Music Disappeared in my playlist, and my albums are gone

All my Music Disappeared in my playlist, and my albums are gone. They still show up on my phone and other computers. But not on my main pc, is there anyway to fix this? Even the Spotfiy made playlists have no songs.

Hecoexe
Casual Listener
All my Music Disappeared in my playlist, and my albums are gone. They still show up on my phone and other computers. But not on my main pc, is there anyway to fix this? Even the Spotfiy made playlist...
2019-02-16 1:46:44 AM
2019-02-17 1:25:55 AM
user-removed
Not applicable
934 Views
8 replies
1 likes

934 Views
8 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts