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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1676 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145617 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130574 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10983 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Solved!! Add all songs from queue to a playlist

PlanPremiumCountry UK My Question or Issue I want to add all the songs from my current queue to a playlist.I know there are two ways to add songs to a playlist after selecting them (with 'Ctrl + a): 1) Select the song/s and right click to bring up a ...

Casual Listener

Plan Premium Country  UK     My Question or Issue I want to add all the songs from my current queue to a playlist. I know there are two ways to add songs to a playlist after s...

mooncake_2009

Visitor

66118 Views

12 replies

0 likes

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Solved!! App won't play any music I've not played previously now.

Spotify free, United States, Windows 10. Spotify is refusing to play any muisc that I've not previously played before at some point, and shows on albums the speaker with music (indicating that song is playing) yet shows only a blank album cover space...

Newbie

Spotify free, United States, Windows 10.   Spotify is refusing to play any muisc that I've not previously played before at some point, and shows on albums the speaker with music (indicating th...

pregenesis

Regular

826 Views

2 replies

1 likes

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  • 1 likes

Username suddenly changed from my name to a mess of letters and numbers

Windows 10 PC My Question or Issue My spotify account was created a long time ago through Facebook, I never had an issue with my username, it was set as my actual name, and my profile pic was the same as my facebook. (depicted in second photo)However...

Visitor

  Windows 10 PC   My Question or Issue   My spotify account was created a long time ago through Facebook, I never had an issue with my username, it was set as my actual name, ...

user-removed

Not applicable

938 Views

2 replies

0 likes

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Solved!! Can't play on PC, but iphone is normal

PlanFreeCountry JapanDeviceiPhone 7Operating SystemiOS 12 / Windows 10 My Question or Issue Now, so many song can play on my phone, but it can't play on windows.

Casual Listener

Plan Free Country  Japan Device iPhone 7 Operating System iOS 12 / Windows 10   My Question or Issue  Now, so many song can play on my phone, but it can't play on window...

TUNGLINWU

Casual Listener

592 Views

4 replies

0 likes

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Windows 10 app taking 10+ minutes to load and be usable.

PlanPremiumCountry united kingdomDevicewindows 10 Operating Systemwindows 10 My Question or Issue Why does this app performance degrade over time?Why do I have to wait for more than 10 minutes for spotify desktop to become usuable. Cant search, cant ...

Regular

  Plan Premium Country  united kingdom Device windows 10  Operating System windows 10   My Question or Issue   Why does this app performance degrade over time? W...

464 Views

0 replies

5 likes

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Local Files Sync - Wired Computer with a Wireless Phone

So, an ongoing issue that I have with syncing my local files is it's impossible to do it when my computer is connected via ethernet and my phone is connected via wireless. I tried to do a USB connection with a hotspot on my phone, and that didn't wor...

Newbie

So, an ongoing issue that I have with syncing my local files is it's impossible to do it when my computer is connected via ethernet and my phone is connected via wireless. I tried to do a USB connect...

508 Views

0 replies

1 likes

  • 508 Views
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  • 1 likes

Saved songs not syncing

PlanPremiumCountry USDevice(iPhone, PC)Operating System(iOS 10, Windows 10) My Question or Issue I recently got Premium and I have Spotify installed on my phone and my computer. I have saved songs to my library on my phone and they don't show up in t...

Newbie

  Plan Premium Country  US Device (iPhone, PC) Operating System (iOS 10, Windows 10)   My Question or Issue  I recently got Premium and I have Spotify installed on my p...

OneByBoo

Roadie

664 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Banning accounts

I use the ad blocker in my browsers, adboclk.Does he enter into the new policy of banning accounts for the use of blockers?

Regular

    I use the ad blocker in my browsers, adboclk.Does he enter into the new policy of banning accounts for the use of blockers?    

GustavoRamalho

Regular

4261 Views

10 replies

0 likes

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Follower Count on Playlists Not Displaying

PlanPremiaweiumCountry U.S.DeviceHuawei Matebook DOperating SystemWindows 10 It appears that I can no longer see the number of followers on both other peoples playlists and my own. Is this a bug or is it an intended feature? And if it's an intended f...

Regular

Plan Premiaweium Country  U.S. Device Huawei Matebook D Operating System Windows 10  It appears that I can no longer see the number of followers on both other peoples playlists and ...

OneByBoo

Roadie

741 Views

1 replies

0 likes

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  • 1 replies
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Can't play any songs by Fool's Garden

PlanPremiumCountrySwedenDeviceAsus Laptop and Galaxy S6Operating SystemWindows 10 My Question or Issue Since a while back I haven't been able to play any song made by the artist Fool's Garden.

Casual Listener

Plan Premium Country Sweden Device Asus Laptop and Galaxy S6 Operating System Windows 10   My Question or Issue  Since a while back I haven't been able to play any song made by th...

ObliviousTurtle

Casual Listener

672 Views

5 replies

1 likes

  • 672 Views
  • 5 replies
  • 1 likes

Song wrongly marked as local file so I can't play or add the online version to a playlist

So when I first installed Spotify I thought it would be helpful to add my own collection of music to it as well, thinking to get the best of both worlds.Soon I found out that when I have a local file on my computer, that song will play from there, bu...

Newbie

So when I first installed Spotify I thought it would be helpful to add my own collection of music to it as well, thinking to get the best of both worlds. Soon I found out that when I have a local ...

389 Views

0 replies

0 likes

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I have to reinstall Spotify everytime the PC turns on

Hello, so basicly what's happening to me is,If i don't do a fresh reinstall to spotify everytime i start the pc, any song that hasn't yet been loaded, for example, songs that aren't in my favorite songs, have "never" heard, etc, won't load. I have to...

Casual Listener

Hello, so basicly what's happening to me is, If i don't do a fresh reinstall to spotify everytime i start the pc, any song that hasn't yet been loaded, for example, songs that aren't in my favo...

moonwatcher2001

Casual Listener

3302 Views

6 replies

4 likes

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  • 6 replies
  • 4 likes

Solved!! Can't play at all a song on desktop app or web browser

PlanFree/PremiumCountry FranceDevicePCOperating SystemWindows 10 I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it shows me a blank cover when I try to play a song. I still can play the songs...

Casual Listener

Plan Free/Premium Country  France Device PC Operating System Windows 10  I've recently encountered the problem that I can't play at all songs on the deskop app or the web player, it...

bomberzx

Casual Listener

648 Views

2 replies

0 likes

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Hay canciones que no puedo escuchar en mi pc

Desde la semana pasada presento el inconveniente que pongo un artista y solo puedo escuchar algunas de sus canciones, las demas se pone en color **bleep** la caratula de el album, por otro lado trate de buscar al mismo artista en otro pc y si lograba...

Newbie

Desde la semana pasada presento el inconveniente que pongo un artista y solo puedo escuchar algunas de sus canciones, las demas se pone en color **bleep** la caratula de el album, por otro lado trate...

StefaTettamanzi

Newbie

2248 Views

2 replies

6 likes

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  • 2 replies
  • 6 likes

Followers cannot rearrange collaborative playlist

Hi! I have created a collaborative playlist, but followers of that list report that they are unable to rearrange the playlist (reorder songs). They can add and remove songs, but not, as I said, rearrange the songs. Is this is limitation of collaborat...

Casual Listener

  Hi!   I have created a collaborative playlist, but followers of that list report that they are unable to rearrange the playlist (reorder songs). They can add and remove songs, but not,...

sonofjon

Casual Listener

1206 Views

1 replies

3 likes

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  • 3 likes

Spotify doesn't play songs on the Artist's pages since weeks.

PlanPremiumCountryGermany Operating SysWindows 10 Hello Spotify community, since few weeks i have to download Spotify everyday couse i noticed that after a while I downloaded it (one or two days) the Album Song's or the Artist's pages doesn't even st...

Casual Listener

Plan Premium Country Germany   Operating Sys Windows 10   Hello Spotify community,  since few weeks i have to download Spotify everyday couse i noticed that after a while I do...

KMOX4

Roadie

1040 Views

3 replies

1 likes

  • 1040 Views
  • 3 replies
  • 1 likes

Spotify won't play songs that aren't already installed.

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or Issue For some odd reason, Spotify refuses to play songs that are not installed onto my computer, the progress bar doesn't even move. I uninstalled Spotify from my device then...

Casual Listener

Plan Premium Country England Device PC Operating System Windows 10   My Question or Issue  For some odd reason, Spotify refuses to play songs that are not installed onto my comput...

ElenaMomentary

Casual Listener

849 Views

1 replies

0 likes

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  • 1 replies
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Any chance the interface gets updated?

PlanPremiumCountry MYOperating SystemWindows 8.1spotify version: 1.0.99.250.g936eab8d My Question or IssueThe issues with songs not playing and/empty Discover Weekly aside, the last update's download icon seems really messy!I have a lot of downloaded...

Regular

Plan Premium Country  MY Operating System Windows 8.1 spotify version: 1.0.99.250.g936eab8d   My Question or Issue The issues with songs not playing and/empty Discover Weekly ...

OneByBoo

Roadie

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Spotify won't play certain songs

PlanSpotify premiumCountry FinlandDeviceCustom built PCOperating SystemWindows 10 My Question or Issue My spotify won't play certain songs. I have internet connection working properly and I've tried disabling firewall and proxy. Songs that won't play...

Casual Listener

Plan Spotify premium Country  Finland Device Custom built PC Operating System Windows 10   My Question or Issue  My spotify won't play certain songs. I have internet con...

Bittencourt

Spotify Star

588 Views

3 replies

1 likes

  • 588 Views
  • 3 replies
  • 1 likes