Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
Rim4
Gig Goer
63518 Views
79 replies
27 likes

63518 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
rednblu
Roadie
84788 Views
278 replies
22 likes

84788 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6109 Views
1 replies
6 likes

6109 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146396 Views
0 replies
26 likes
Mac
Windows

146396 Views
0 replies
26 likes

Discord Listen Along Not Working??

PlanFree 30 day Trial Premium Operating SystemWindows 10 My Question or IssueSo I got premium to be able to listen along with my discord friends on spotify. But for some reason everytime I click 'Listen Along' it would allow me to join but the song w...

ShibaJoey
Newbie
Plan Free 30 day Trial Premium Operating System Windows 10 My Question or Issue So I got premium to be able to listen along with my discord friends on spotify. But for some rea...
2019-01-10 12:11:00 AM
2019-02-28 9:02:10 AM
codycarlton909
Newbie
10742 Views
1 replies
29 likes
Discord
discord fix issue bug
Listen
Premium

10742 Views
1 replies
29 likes

Account got Hacked

PlanPremiumCountryAustraliaDeviceWindows 10 PC and Samsung S8 PlusOperating SystemWindows 10 This is somewhat solved, I justed wanted to put this here... I guess. But two days ago my Spotify account got hacked. Reason why I think this is because I wa...

YaohBoiMikes
Regular
Plan Premium Country Australia Device Windows 10 PC and Samsung S8 Plus Operating System Windows 10 This is somewhat solved, I justed wanted to put this here... I guess. But two days ...
2019-02-28 5:33:23 AM
2019-02-28 7:48:04 AM
OneByBoo
Roadie
530 Views
1 replies
0 likes

530 Views
1 replies
0 likes

---

reboot2h
Newbie
---
2019-02-28 7:22:07 AM
2019-02-28 7:43:02 AM
OneByBoo
Roadie
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Superuser Contribution Empty playlists and no songs play with blank album art (yes, I have checked that post already)

Version: FreeCountry: USADevice: Windows DesktopOS: Windows 10 Pro So my problem has been ongoing for a couple of months and has been gradually evolving into something worse and worse over time. It started as the occasional song, that should be avail...

centauribeing
Casual Listener
Version: Free Country: USA Device: Windows Desktop OS: Windows 10 Pro So my problem has been ongoing for a couple of months and has been gradually evolving into something worse and worse ...
2019-02-22 6:43:21 AM
2019-02-28 3:38:20 AM
DaBauwceMan
Casual Listener
2797 Views
5 replies
3 likes

2797 Views
5 replies
3 likes

Switching from mobile to desktop or refreshing on browser reshuffles queue

For my playlist with 350 songs, I always start the first song of the day with shuffle and want to maintain the entire queue for the rest of the day so the same song won't appear twice. On most days I start out listening on mobile (offline) for about ...

user-removed
Visitor
For my playlist with 350 songs, I always start the first song of the day with shuffle and want to maintain the entire queue for the rest of the day so the same song won't appear twice. On most days I...
2019-02-27 9:55:08 PM
359 Views
0 replies
0 likes

359 Views
0 replies
0 likes

My currently played song is skipped and random playlist starts playing!

PlanPremiumCountryAustria DevicePCOperating SystemWindows 10My Question or IssueI have a very annoying issue - I play a playlist ("Atmospheric Sci-fi Soundtracks") and all of a sudden, in the middle of a song, a rondom playlists starts playing (in my...

user-removed
Visitor
Plan Premium Country Austria Device PC Operating System Windows 10 My Question or Issue I have a very annoying issue - I play a playlist ("Atmospheric Sci-fi Soundtracks") and all of a...
2019-02-10 8:52:23 PM
2019-02-27 8:29:42 PM
user-removed
Not applicable
1907 Views
10 replies
0 likes

1907 Views
10 replies
0 likes

The New Layout

PlanFree/PremiumCountry U.S.ADeviceIpad, Operating System(iOS 11.4.1 My Question or IssuePlease bring back the old layout with My Songs and recently played on the same page, I would like to be able to delete things from my recently played again. Ever...

Siatemar
Casual Listener
Plan Free/Premium Country U.S.A Device Ipad, Operating System (iOS 11.4.1 My Question or Issue Please bring back the old layout with My Songs and recently played on the s...
2019-02-27 7:05:16 PM
2019-02-27 8:26:45 PM
bilisios
Roadie
522 Views
1 replies
1 likes

522 Views
1 replies
1 likes

Solved!! [desktop] no music will work.

PlanPremiumCountry United KingdomDeviceDesktopOperating SystemWindows 10 My Question or Issue i am unable to play/load any music on spotify desktop. it works fine on my phone but i cant play any music and all spotify playlists are empty(see attached ...

Rixflix
Casual Listener
Plan Premium Country United Kingdom Device Desktop Operating System Windows 10 My Question or Issue i am unable to play/load any music on spotify desktop. it works fine o...
2019-02-27 7:38:09 PM
2019-02-27 8:16:06 PM
Mantisentil
Community Legend
785 Views
3 replies
1 likes
not working
PC

785 Views
3 replies
1 likes

New songs/podcasts will not load

PlanPremiumCountry USADeviceDesktop AppOperating SystemWindows My Question or Issue New songs/podcasts will not load on my desktop app at work. For example, at my home, my release radar updated on Friday to add new songs and new podcasts have been ap...

user-removed
Visitor
Plan Premium Country USA Device Desktop App Operating System Windows My Question or Issue New songs/podcasts will not load on my desktop app at work. For example, at my hom...
2019-02-27 3:06:33 PM
2019-02-27 7:56:28 PM
A_Musicophile
Community Legend
512 Views
1 replies
0 likes

512 Views
1 replies
0 likes

nullified/empty songs

PlanPremiumCountry GermanyDevicePC (Windows)Operating SystemWindows 10 (64-Bit)Version 1803 My Question or Issue The Windows program lists empty songs every now and then. Check the screenshot.The program does not skip those "songs." The program gets ...

ayhanistan
Newbie
Plan Premium Country Germany Device PC (Windows) Operating System Windows 10 (64-Bit) Version 1803 My Question or Issue The Windows program lists empty songs every now a...
2019-02-27 2:20:57 PM
2019-02-27 7:47:22 PM
Mantisentil
Community Legend
330 Views
1 replies
0 likes
bug

330 Views
1 replies
0 likes

Solved!! No Songs saved, not being able to listen to songs, playlist songs gone - Everything is gone

Hello!My subject might sound overexaggerated but it's true. Today I decided to reinstall Spotify because there where a lot of songs that I couldn't listen to in the first place but right after my reinstallment everything went even worse.My Playlist s...

Kajaru
Casual Listener
Hello! My subject might sound overexaggerated but it's true. Today I decided to reinstall Spotify because there where a lot of songs that I couldn't listen to in the first place but right ...
2019-02-27 6:35:31 PM
2019-02-27 7:40:42 PM
Mantisentil
Community Legend
542 Views
3 replies
1 likes

542 Views
3 replies
1 likes

Web and apps are broken on windows 10

Spotify recently started being broken PlanFreeCountryNetherlands Devicedesktop (2015 build) and aspire 5741Operating SystemWindows 10 pro (desktop) and home (laptop) My Question or IssueIn the spotify app when I click on play it doesn't play, but you...

FPSUsername
Casual Listener
Spotify recently started being broken Plan Free Country Netherlands Device desktop (2015 build) and aspire 5741 Operating System Windows 10 pro (desktop) and home (lapto...
2019-02-25 9:31:52 PM
2019-02-27 6:08:19 PM
FPSUsername
Casual Listener
1007 Views
4 replies
0 likes
music
Other

1007 Views
4 replies
0 likes

Superuser Contribution Desktop/Web Browser not playing any music

PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueI am unable to play any music through my laptop, either through the web player, or the downloaded desktop app. Daily Mixes on the desktop app give the error message "Spotify can't play...

sonnysideup
Newbie
Plan Premium Country US Operating System Windows 10 My Question or Issue I am unable to play any music through my laptop, either through the web player, or the downloaded desktop app. ...
2019-02-26 7:11:58 AM
2019-02-27 5:01:35 PM
Jemi
Spotify Legend
521 Views
1 replies
0 likes

521 Views
1 replies
0 likes

Superuser Contribution My spotify desktop app isn't work neither is the web player

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue Recently my spotify has just not been working, when I'm clicking songs the song will not play and the album cover in the bottom left won't even show up, and when I go to my...

braydendudeguy
Newbie
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Recently my spotify has just not been working, when I'm clicking songs the song will n...
2019-02-27 4:04:01 AM
2019-02-27 4:44:44 PM
Jemi
Spotify Legend
282 Views
1 replies
1 likes

282 Views
1 replies
1 likes

Spotify on pc doesn't work

PlanFreeCountry IsraelDeviceDesktopOperating System Windows 10 My Question or Issue Any song on the pc doesn't work, It shows me my playlists are empty if though they are not, and it shows me error on some pages but on the phone everything works fine...

FanciestNIr
Casual Listener
Plan Free Country Israel Device Desktop Operating System Windows 10 My Question or Issue Any song on the pc doesn't work, It shows me my playlists are empty if though...
2019-02-27 3:19:58 PM
2019-02-27 3:31:07 PM
FanciestNIr
Casual Listener
360 Views
2 replies
0 likes

360 Views
2 replies
0 likes

Solved!! Playlists, Library - all empty

I made a fresh install of Spotify on my pc and after that all Playlists, Library etc display as empty.empty libraryEven original spotify playlists seem to be empty.Home screen seems normal though, containing recently played tracks and daily mixes bas...

ktsixit
Newbie
I made a fresh install of Spotify on my pc and after that all Playlists, Library etc display as empty. empty library Even original spotify playlists seem to be empty. Home screen seems norma...
2019-02-27 10:47:06 AM
2019-02-27 3:07:17 PM
Mantisentil
Community Legend
2924 Views
5 replies
0 likes

2924 Views
5 replies
0 likes

Spotify for Windows Broken?

PlanPremiumCountry CanadaDeviceAsus ROG GL756Operating SystemWindows 10 64bit My Question or Issue Hello, after I installed the most recent Windows 10 update my spotify app hasn't been working properly, as such it has constantly been presenting me wi...

KnightlyAurora
Casual Listener
Plan Premium Country Canada Device Asus ROG GL756 Operating System Windows 10 64bit My Question or Issue Hello, after I installed the most recent Windows 10 update my spo...
2019-02-26 7:49:27 AM
2019-02-27 11:58:50 AM
Callumatic
Casual Listener
1556 Views
6 replies
1 likes

1556 Views
6 replies
1 likes

Solved!! Spotify for PC not playing any tracks or radio

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or IssueLike i touched on a bit in the title, my PC version of Spotify is unable to play any tracks that I don't already have downloaded or the Radio. I get an error when trying to ...

Aj328
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Like i touched on a bit in the title, my PC version of Spotify is unable to play any tracks ...
2019-02-27 10:11:20 AM
2019-02-27 10:20:55 AM
Aj328
Casual Listener
699 Views
2 replies
0 likes

699 Views
2 replies
0 likes

Solved!! Hide someone else's playlist from my public profile

I'm following someone's collaborative playlist and it shows up on my profile (public playlists). I don't want this, is there any way to remove it from there without unfollowing the playlist? On this person's profile you can't see this particular play...

ALG_Phoenix
Regular
I'm following someone's collaborative playlist and it shows up on my profile (public playlists). I don't want this, is there any way to remove it from there without unfollowing the playlist? On this ...
2019-02-26 9:56:51 AM
2019-02-27 9:25:56 AM
ALG_Phoenix
Regular
7193 Views
4 replies
0 likes
Other

7193 Views
4 replies
0 likes

New musics and albums doesn't

Hello, my new music playing phone account. The same account does not play on the computer. The screen remains like this;PlanPremiumCountryTurkeyDevice(Windows 10)

user-removed
Visitor
Hello, my new music playing phone account. The same account does not play on the computer. The screen remains like this; Plan Premium Country Turkey Device (Windows 10)
2019-02-25 9:38:20 AM
2019-02-27 7:15:58 AM
Mantisentil
Community Legend
585 Views
4 replies
0 likes

585 Views
4 replies
0 likes

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