Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23443 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
906802 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
45357 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryNetherlandsDeviceDesktop, Sony Xperia XA1, Open SpotifyOperating SystemWindows 10 My Question or IssueI am unable to play the songs from a specific artist (in this case After the Burial). Whenever I try to play songs by them on my l...
Plan Premium Country Netherlands Device Desktop, Sony Xperia XA1, Open Spotify Operating System Windows 10 My Question or Issue I am unable to play the songs from a specific artist (...
Casual Listener
1214 Views
1 replies
0 likes
My Question or IssueOny my iphone i got several Mixtapes.But i cannot find them on my pc.
My Question or Issue Ony my iphone i got several Mixtapes. But i cannot find them on my pc.
Community Legend
507 Views
1 replies
0 likes
When I load up spotify, I just get a blank screen as provided below. I've reinstalled several times and I've also restarted my computer. I've had so many problems with spotify that I'm just considering changing to a different platform. Every week the...
When I load up spotify, I just get a blank screen as provided below. I've reinstalled several times and I've also restarted my computer. I've had so many problems with spotify that I'm just consideri...
Roadie
1337 Views
6 replies
0 likes
Some of the podcasts can play, but others just won't start. I tried them on my phone and they work just fine, but when I switch to my computer they never start.I'm from Argentina and I have Spotify Premium, I'm using a desktop computer with Win 7 Tha...
Some of the podcasts can play, but others just won't start. I tried them on my phone and they work just fine, but when I switch to my computer they never start. I'm from Argentina and I have Spotify...
Casual Listener
5837 Views
6 replies
4 likes
PlanPremiumCountrySwedenOperating SystemWindows 10) After the latest update a few days agoSpotify Friend activity is going crazy again. It behaves the same way it did a year ago. Not showing some friends, showing what my friends played 3 days ago, ev...
Plan Premium Country Sweden Operating System Windows 10) After the latest update a few days ago Spotify Friend activity is going crazy again. It behaves the same way it did a year ag...
Not applicable
778 Views
1 replies
1 likes
Hello, I'm trying to use the web browser, not the app, and I'm stuck in offline mode without ever changing anything in my settings. The app works fine on my phone, it's just the web browser. I've tried incognito, a new browser, clearing my cache, eve...
Hello, I'm trying to use the web browser, not the app, and I'm stuck in offline mode without ever changing anything in my settings. The app works fine on my phone, it's just the web br...
Community Legend
607 Views
1 replies
0 likes
PlanPremiumCountryswedenDevice(iPhone Operating System(Windows 10) My Question or IssueWhen I try to play a song on spotify it doesn't work. Nothing happens and nothing plays. I have uninstalled spotify several times and reinstalled it and restarted ...
Plan Premium Country sweden Device (iPhone 😎 Operating System (Windows 10) My Question or Issue When I try to play a song on spotify it doesn't work. Nothing happens and not...
Community Legend
494 Views
1 replies
0 likes
Im on a windows 10 pc, and i realise that i don't get the immage on the "mini player" i don't know the name of that. See creen below. Thx for any help!If you get the name of what circle in red, it will be appriciated. (because i don't know the name i...
Im on a windows 10 pc, and i realise that i don't get the immage on the "mini player" i don't know the name of that. See creen below. Thx for any help! If you get the name of what circle in red, i...
Regular
2198 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10, Version 1809 My Question or IssueIf I open my Spotify Desktop Software on the second Monitor, the icon/shortcut in the Taskbar isn't shown. I have to move the Window to the first scree...
Plan Premium Country Germany Device Desktop Operating System Windows 10, Version 1809 My Question or Issue If I open my Spotify Desktop Software on the second Monitor, the icon/short...
Casual Listener
2574 Views
1 replies
3 likes
PlanPremiumCountryUSADeviceMoto g5 plus, Custom PC)Operating SystemAndroid Oreo, Windows 10 My Question or IssueWhen i save a song on my phone, to my songs, the song does not appear in songs on my pc. When i go search for the song on my pc, i cant pl...
Plan Premium Country USA Device Moto g5 plus, Custom PC) Operating System Android Oreo, Windows 10 My Question or Issue When i save a song on my phone, to my songs, the song doe...
Community Legend
440 Views
1 replies
0 likes
im on the spotify app on windows 10, when i type something in the song browser it just doesent search the song image: https://gyazo.com/71c66d0e665ff8979c358ef724657a3a
im on the spotify app on windows 10, when i type something in the song browser it just doesent search the song image: https://gyazo.com/71c66d0e665ff8979c358ef724657a3a
Community Legend
570 Views
1 replies
0 likes
PlanPremiumCountrySlovakiaOperating SystemWindows 10 My Question or IssueI get the message "We cant play this until you allow this artist in the Spotify phone app". I had Spotify installed on Android and never blocked any artist. Now i dont even have...
Plan Premium Country Slovakia Operating System Windows 10 My Question or Issue I get the message "We cant play this until you allow this artist in the Spotify phone app". I had Spotify...
Casual Listener
510 Views
2 replies
1 likes
why did you turn your once promising, unique streaming service into a huge, frustraing pile of cash grab **bleep**
why did you turn your once promising, unique streaming service into a huge, frustraing pile of cash grab **bleep**
Music Fan
1055 Views
3 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and hePlan UnlimitedCountry UKUKDevicedesktopOperating SystemWindows 10 My Question or Issue No scrobbles to last Fm since last update, other...
None of the below information is required. However, the more you provide the easier it will be for us to try and he Plan Unlimited Country UK UK Device desktop Operating System Windows 10 &...
Community Legend
667 Views
1 replies
1 likes
PlanFree/Country (Operating System(Windows 10) My Question or IssueSo currently explicit songs are blocked only on the desktop app, the web version and mobile app both do playback of explicit songs just fine but then they are grayed out in the deskto...
Plan Free/ Country (Operating System (Windows 10) My Question or Issue So currently explicit songs are blocked only on the desktop app, the web version and mobile app both do pl...
Community Legend
1766 Views
1 replies
1 likes
PlanPremiumCountryDominican RepublicDeviceHP laptopOperating SystemWindows 10My Question or IssueI can listen to my music normaly on my android phone but i can't in my computer, when i go to one of my playlists all of them appear empty (on my phone i...
Plan Premium Country Dominican Republic Device HP laptop Operating System Windows 10 My Question or Issue I can listen to my music normaly on my android phone but i can't in my computer, whe...
Community Legend
873 Views
3 replies
0 likes
Device(MacBook, Windows PC, Android Phone)Operating System(Windows 10) My Question or IssueI have a laptop that I use to listen to music on when I'm not home, I listened and added several songs to my library, then used my phone to listen to the same ...
Device (MacBook, Windows PC, Android Phone) Operating System (Windows 10) My Question or Issue I have a laptop that I use to listen to music on when I'm not home, I listened and added se...
Casual Listener
887 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 7 professional(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueNothing plays on my desktop app! I am about to cancel Spotify. No matter what I have tried it does not want to play an...
Plan Premium Country USA Device Desktop Operating System Windows 7 professional (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Nothing plays on my desktop app! I ...
Community Legend
857 Views
3 replies
4 likes
I have an S9 and am running Windows 10. I had to reinstall Windows and the only thing I forgot to backup is my local music- so now there are no local files for me to download. However the files are still "synced" and playing on my S9, but are greyed ...
I have an S9 and am running Windows 10. I had to reinstall Windows and the only thing I forgot to backup is my local music- so now there are no local files for me to download. However the files are s...
Community Legend
600 Views
1 replies
0 likes
I installed an older version of Spotify on by PC because the new Spotify doesnt has the features from the past. But after a few times there is this blue point at the right corner and says that an Update is ready. How can i disable this? I dont want t...
I installed an older version of Spotify on by PC because the new Spotify doesnt has the features from the past. But after a few times there is this blue point at the right corner and says that an Upd...
Spotify Star
3795 Views
1 replies
1 likes
