Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11958 Views

105 replies

47 likes

  • 11958 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1416 Views

15 replies

2 likes

Possible Bug
  • 1416 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3504 Views

39 replies

2 likes

  • 3504 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9015 Views

0 replies

4 likes

  • 9015 Views
  • 0 replies
  • 4 likes

Cant see Radio stations

PlanPremiumCountryArgentinaDeviceall devicesOperating System(Android Oreo, Windows 10) My Question or Issue

Casual Listener

Plan Premium Country Argentina Device all devices Operating System (Android Oreo, Windows 10)   My Question or Issue  

mixfederico

Casual Listener

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

Missing added songs usually visible under artist name.

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueHey people,For some time now I encounter strange issue. There were always few songs that you can add from the artist, and when you hit the play button from main "Artists" menu you...

Regular

Plan Premium Country Poland Operating System Windows 10   My Question or Issue Hey people, For some time now I encounter strange issue. There were always few songs that you can add fr...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Songs refusing to play on windows

PlanPremiumCountryUKDevicePCOperating SystemWindows 10, using the spotify download (not the app) My Question or IssueThe spotify player seems to bug out whenever I try to play a song not in my playlist. Or if I then add the song on my playlist from m...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10, using the spotify download (not the app)   My Question or Issue The spotify player seems to bug out whenever I try to pla...

rasyadh

Newbie

770 Views

2 replies

0 likes

  • 770 Views
  • 2 replies
  • 0 likes

New layout

PlanPremiumCountryBrazilDevice(ZenFone 4)Operating System(Android) My Question or IssueI've tried to adapt to the new layout that has been out for a few months, but it's really bad. I like to listen to albums, and now it's way worst to find the one i...

Newbie

Plan Premium Country Brazil Device (ZenFone 4) Operating System (Android)   My Question or Issue I've tried to adapt to the new layout that has been out for a few months, but it's real...

OneByBoo

Roadie

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Windows crashes upon login

Plan PremiumCountry swedenOperating System Windows 10 Spotify crashed so I resinstalled it. But now when I try to login the program crahes (without any error message, the program just stops).I've tried reinstalling the program by using both the app v...

Newbie

  Plan Premium Country sweden Operating System Windows 10   Spotify crashed so I resinstalled it. But now when I try to login the program crahes (without any error message, t...

OneByBoo

Roadie

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Solved!! Can't Add or Play Songs from Search

PlanFreeCountryUSDeviceComputerOperating SystemWindows 10When I try to add or play a song from the search function, it's not working. I looked up "Six Shooter" by Coyote Kisses and right clicked it to add it to my library, then looked up "This Ain't ...

Casual Listener

Plan Free Country US Device Computer Operating System Windows 10 When I try to add or play a song from the search function, it's not working.  I looked up "Six Shooter" by Coyote Kisses ...

Sorinshuto

Casual Listener

2579 Views

2 replies

0 likes

  • 2579 Views
  • 2 replies
  • 0 likes

What happend to Septicflesh's Album "Codex Omega" and "Titan"?

So, after two or three days the Album Codex Omega and Titan from Septicflesh is disappeard. The cover from the album "Communion" and "The Great Mass" is also different. Whats happened?

Music Fan

So, after two or three days the Album Codex Omega and Titan from Septicflesh is disappeard. The cover from the album "Communion" and "The Great Mass" is also different. Whats happened?

Nico

Community Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Spotify font bold on Windows 10 edition

DeviceASUS UX360UAOperating SystemWindows 10 My Question or IssueSo I've been really annoyed with the change of font within Spotify now. I haven't really seen much on the subject and was wondering if there is a way to fix it. I've tried countless tim...

Casual Listener

Device ASUS UX360UA Operating System Windows 10   My Question or Issue So I've been really annoyed with the change of font within Spotify now. I haven't really seen much on the subject and...

blahsi

Roadie

1383 Views

2 replies

1 likes

  • 1383 Views
  • 2 replies
  • 1 likes

When I add a song on my eg iPhone, my PC (Windows 10) which is off doesn't update my songs library

PlanPremiumCountrySingaporeDeviceiPhone XS Max, iPad 5th Gen, Desktop PC, Macbook Pro with windows 10Operating System(iOS12.2, Windows 10) My Question or IssueWhen I add a song in my song library using my eg iPhone, my PC (Windows 10) which is off, d...

Casual Listener

Plan Premium Country Singapore Device iPhone XS Max, iPad 5th Gen, Desktop PC, Macbook Pro with windows 10 Operating System (iOS12.2, Windows 10)   My Question or Issue When I add a so...

mosohodPeti

Composer

848 Views

1 replies

1 likes

  • 848 Views
  • 1 replies
  • 1 likes

Opening Spotify links in desktop app w/o extension???

PlanPremiumCountryUSADeviceDell PC - i5-8500T @2.1ghz 16gb RAM 64bit / MacBook Pro 2016 13" 16gb ram SSDOperating SystemWindows 10 / MacOS High Sierra My Question or IssueMost of what I was reading about this is from last year. Has there been any cha...

Newbie

Plan Premium Country USA Device Dell PC - i5-8500T @2.1ghz 16gb RAM 64bit / MacBook Pro 2016 13" 16gb ram SSD Operating System Windows 10 / MacOS High Sierra   My Question or Issue Mos...

SpotyMarc

Newbie

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Solved!! Spotify stops plaing with an ad

PlanFreeCountryFrance DeviceWindows10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince this morning when I start playing music, it stops on an ad (Dacia) that it can play. If I try to start another music it says it wil...

Regular

Plan Free Country France   Device Windows10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since this morning when I start playing music, it...

Nico

Community Legend

1166 Views

5 replies

0 likes

  • 1166 Views
  • 5 replies
  • 0 likes

Solved!! Spotify keeps following unknown playlists

PlanPremium (free trial) DeviceLaptopOperating SystemWindows 10 My Question or IssueHello!I just recently saw this happen, and it started yesterday. For some reason, spotify is adding unknown playlists to my library. I have never heard of the playlis...

Casual Listener

Plan Premium (free trial)   Device Laptop Operating System Windows 10   My Question or Issue Hello! I just recently saw this happen, and it started yesterday. For some reason, spo...

Maxim

Spotify Star

2716 Views

3 replies

0 likes

  • 2716 Views
  • 3 replies
  • 0 likes

Strange error

PlanPremium CountryItaly Operating System Android Oreo My Question or Issue When I try to play certain artist i get this error "we can't play this until you allow this track in the spotify phone app" both on PC and Android... What can i do?

Casual Listener

Plan Premium   Country Italy   Operating System  Android Oreo   My Question or Issue   When I try to play certain artist i get this error  "we can't play...

danieletredici

Casual Listener

1097 Views

3 replies

0 likes

  • 1097 Views
  • 3 replies
  • 0 likes

Web Player Isn't Launching

Free Plan DeviceWindows PCOperating SystemWindows 8 Every time I click launch Web Player it says "An error occurred." I've tried restarting my computer, a different web browser, and an incognito window nothing works.

Casual Listener

Free Plan   Device Windows PC Operating System Windows 8   Every time I click launch Web Player it says "An error occurred."   I've tried restarting my computer, a different w...

Nico

Community Legend

1202 Views

4 replies

0 likes

Web player issue
  • 1202 Views
  • 4 replies
  • 0 likes

Trying to add a playlist as artist - pasting URL does not find the playlist

PlanWe've tried with both free and premium accountsCountryAustraliaDeviceDesktopOperating SystemWindows, using either firefox or chrome My Question or IssueHi, we have an artist page that we're trying to add a playlist to. The playlist has been creat...

Newbie

Plan We've tried with both free and premium accounts Country Australia Device Desktop Operating System Windows, using either firefox or chrome   My Question or Issue Hi, we have an art...

OneByBoo

Roadie

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

BBC Podcasts not working

PlanPremiumCountryCanadaDeviceDesktop/ Dell Operating SystemWindows 7 My Question or IssueBBC podcasts no longer play. I've noticed that as of yesterday (April 3). You click on the play button, then nothing happens. Only happens to the BBC podcasts t...

Casual Listener

Plan Premium Country Canada Device Desktop/ Dell  Operating System Windows 7   My Question or Issue BBC podcasts no longer play. I've noticed that as of yesterday (April 3). You c...

zdravko_g

Casual Listener

1059 Views

1 replies

0 likes

  • 1059 Views
  • 1 replies
  • 0 likes

Premium on Desktop, but not Premium on Mobile

PlanPremium for FamilyCountryMalaysiaDeviceHuawei Honor 7 (PLK-L01)Operating System(Android 6.0) My Question or IssueHi im having an issue as stated above. It is weird as i only see Premium in settings on Desktop, but on mobile it acts like im not. I...

Casual Listener

Plan Premium for Family Country Malaysia Device Huawei Honor 7 (PLK-L01) Operating System (Android 6.0)   My Question or Issue Hi im having an issue as stated above. It is weird as i o...

Maxim

Spotify Star

1344 Views

1 replies

0 likes

Offline download
Premium
  • 1344 Views
  • 1 replies
  • 0 likes

Headphones not working with podcasts on desktop

PlanPremiumCountryUSA My Question or IssueI've been trying to listen to podcasts on my work desktop with headphones, but either everything is garbled or just one of the cohosts audio is missing. I've tried listening to music on the desktop and that w...

Newbie

Plan Premium Country USA   My Question or Issue I've been trying to listen to podcasts on my work desktop with headphones, but either everything is garbled or just one of the cohosts audio...

Bittencourt

Spotify Star

1118 Views

1 replies

0 likes

headphones
Podcasts
  • 1118 Views
  • 1 replies
  • 0 likes

Recommended Songs Not Playing

I got a new computer at work - Windows 10 Enterprise, Dell Intel Core i7. I downloaded the software/app on my computer to listen to Spotify (like I have for years - without issues). But now, I cannot listen to any of my recommended tracks, any radio ...

Newbie

I got a new computer at work - Windows 10 Enterprise, Dell Intel Core i7. I downloaded the software/app on my computer to listen to Spotify (like I have for years - without issues). But now, I cannot...

1079 Views

0 replies

2 likes

Songs not playing
  • 1079 Views
  • 0 replies
  • 2 likes

Superuser Contribution Songs i liked on my phone doesnt apear liked on my pc.

PlanPremiumCountryCzech Republic Device(Sony xperia Z3, PC)Operating System(Android, Windows 10) My Question or IssueHello, i am not sure if it is just songs i liked on my phone or also songs i liked on pc. Today I listened to Daily mix and the song ...

Newbie

Plan Premium Country Czech Republic   Device (Sony xperia Z3, PC) Operating System (Android, Windows 10)   My Question or Issue Hello, i am not sure if it is just songs i liked o...

user-removed

Not applicable

645 Views

2 replies

1 likes

  • 645 Views
  • 2 replies
  • 1 likes