Windows 10 Pro
My Question or Issue
Since about 3 weeks Spotify doesn't work on my desktop anymore. After fiddling around a bit (uninstalling Spotify, installing from both download on website and app store and removing Spotify folder from user profile\AppData\Roaming folder) I still can't manage to get Spotify working. I've read a few articles online about users getting a blank window (see https://community.spotify.com/t5/Desktop-Windows/Spotify-App-doesn-t-start-up-Win-10/td-p/4562665), but this isn't the case. When starting Spotify, nothing pops up at all. I've checked the logging (Windows event log) and can't see anything happening there.
Is there anything I can do to make it work again? Is there some sort of logging I can provide to make you help debug this issue?
As of now, I use the web player, which is okay'ish, but is still far behind the desktop experience.
P.S. I also have Spotify installed on my work laptop which also has Windows 10 and it works fine there. The last thing I want to do is to reinstall my PC.
Thanks in advance!
Solved! Go to Solution.
Thanks for your replies 🙂
Could you try creating another local user account on your device?
Make sure you're on Windows 10 1773.604
Does this happen if you try it under another internet connection?
Could you also try disabling all apps from starting when your PC wakes up and closing all of the running apps that you've installed when you try to open Spotify?
Let me know how that goes.