Spotify not opening / stuck on a transparent window

[mark-sincari24]

Plan

Premium for Family

Country

Portugal

Device

Lenovo G50-70

Operating System

Windows 10

My Question or Issue

So I have reinstalled spotify a couple of times to see if this problem could be solved by a fresh install but no. All I am left with is a transparent window. I have to use the web player but it sucks.

As I was writing this, it crashes after about 10 seconds. It used to be able to move around and cause some tearing on my screen but now it just crashes.

[OneByBoo]

Hey there @mark-sincari24,

thanks for posting !

Sorry to hear you're having an issue.

Uploading issues can be caused due to bad installations or traces of bad installations on you system.

Make sure to completly remove Spotify from you PC, then search for any Registry cleaner you can find online and scan it for issues to fix.

In addition, in never hurts to use a system cleaner to scan your PC.

After you've scanned and cleaned it properly, try reinstalling the app.

Let me know how it goes 😃