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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155099 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148882 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11488 Views

1 replies

6 likes

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I can listen to music on my phone, but not on windows 10

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

Newbie

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

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Spotify won't play or add music on deskptop

DesktopFree userI also use my phone and spotfiy web browser at school Question: Recently after shutting down my computer and listenign to music away from it. After returning to the computer and booting it back up spotfiy refuses to add music or play ...

Casual Listener

Desktop Free user I also use my phone and spotfiy web browser at school   Question: Recently after shutting down my computer and listenign to music away from it. After returning to the compu...

BradIsbellJr

Casual Listener

389 Views

2 replies

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Playlist glitching

PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueSo this also a issue on the web player. I was listening to the lo-fi beats playlist (btw such a good playlist) however, when it got passed the first song (Seymour by ...

Casual Listener

Plan Free Country United States   Device PC Operating System Windows 10   My Question or Issue So this also a issue on the web player. I was listening to the lo-fi beats playlist...

hyper2

Casual Listener

574 Views

1 replies

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Spotify search won't let me play any songs while I'm on my computer

PlanFreeCountry U.K.DevicePCOperating SystemWindows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to the side, and pressing the play button results in nothing but a symbol of a spotify r...

Newbie

Plan Free Country  U.K. Device PC Operating System Windows 10 Enterprise   My Question or Issue  If I try and search for a song, it refuses to play. The button appears off to...

USELESSDIPSH1T

Regular

1929 Views

2 replies

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can't search
PC
spotify pc
Win10
Windows 10
windows 10 enterprise
won't play
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Superuser Contribution CAN'T CHANGE PLAYLIST COVER

Hi! I can't change playlist covers on either my chromebook, my husband's windows PC or on the webplayer. Both PCs have the desktop app. The edit option isn't available.Please let me know how to do this! Nya CountryUKDeviceWindows PC/ Chromebook

Newbie

Hi!  I can't change playlist covers on either my chromebook, my husband's windows PC or on the webplayer. Both PCs have the desktop app. The edit option isn't available. Please let me know how...

CarlosE

Spotify Legend

38959 Views

34 replies

15 likes

cover
edit
not working
PC
Playlist Cover
WebPlayer
Windows
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Hard Crash in Windows 7

PlanFreeCountryUSADeviceDesktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active)Operating SystemWindows 7 (build 7601), My Question or IssueJust installed the latest update for ...

Newbie

Plan Free Country USA Device Desktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active) Operating System Windows 7 (build...

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Can only play saved music

Hello,I have Spotify free and on my laptop (windows 10) I've been having some trouble.For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doesn't appear on the bottom left, the titel and artist will stay ...

Visitor

  Hello, I have Spotify free and on my laptop (windows 10) I've been having some trouble. For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doe...

forgettingcloud

Casual Listener

1242 Views

3 replies

1 likes

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Error 502 and 504

PlanPremiumCountry UKDeviceDesktop & Samsung S8Operating SystemWin7 and Android My Question or IssueSpotify Browser has stopped working, circa 15:15 UK time. I've tried on Chrome, IE and on my android phone and all of them are displaying either error...

Newbie

Plan Premium Country  UK Device Desktop & Samsung S8 Operating System Win7 and Android   My Question or Issue Spotify Browser has stopped working, circa 15:15 UK time. I've tr...

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iOS app locks up. On restart, the queue resets

PlanFreeCountry USofADevice(iPad mini)Operating System(iOS 12.1.3)Spotify Appv 8.4.90 After pausing the music and switching to a different app, the Spotify app will occasionally be locked up when I go back to it. No response from the play button. Eve...

Regular

Plan Free Country  USofA Device (iPad mini) Operating System (iOS 12.1.3) Spotify App v 8.4.90    After pausing the music and switching to a different app, the Spotify app w...

321 Views

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The library of my mobile does not synchronize with the pc

PlanPremiumCountrySpain DeviceIphone7plus and apple watch s4Operating SystemWindows 10 My Question or Issue It only synchronizes once a month, meanwhile my pc library has fewer songs than on my phone, the last songs added do not come out, there are s...

Casual Listener

Plan Premium Country Spain  Device Iphone7plus and apple watch s4 Operating System Windows 10   My Question or Issue  It only synchronizes once a month, meanwhile my pc libra...

Nico

Community Legend

516 Views

3 replies

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when song is blocked

I did push one button by acident when there was song what were subgriben for me and then there was info " we'll will not play this for you" .. after that I could't play it anymore. Can I get it back to playing? I really liked and now I can't listen i...

Newbie

I did push one button by acident when there was song what were subgriben for me and then there was info " we'll will not play this for you" .. after that I could't play it anymore. Can I get it back ...

Brunelicia

Community Legend

964 Views

1 replies

1 likes

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Solved!! Podcast list view

PlanPremiumCountryPortugal DeviceWindows DesktopOperating SystemWindows 10 My Question or Issue Is it possible to implement a "list view" option for followed podcasts (in the library teb) in the desktop app?The current view is similar to the album vi...

Regular

Plan Premium Country Portugal  Device Windows Desktop Operating System Windows 10   My Question or Issue     Is it possible to implement a "list view" option for follo...

jfcralo

Regular

3278 Views

2 replies

3 likes

Desktop
Podcasts
Windows
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Weird playlist behavior (1200+ songs)

PlanPremiumCountry NLDeviceiPhone X/Windows 10 Pro PCOperating SystemiOS 12.0.1, Latest Win10 Pro build My Question or Issue So, I have this playlist of all of my music combined. Whenever I try to play it on shuffle, it keeps repeating a couple of so...

Casual Listener

Plan Premium Country  NL Device iPhone X/Windows 10 Pro PC Operating System iOS 12.0.1, Latest Win10 Pro build   My Question or Issue  So, I have this playlist of all of my m...

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Spotify stops working after a longer pause

PlanFree/PremiumCountry FinlandDeviceHP EliteBook 850 G3Operating SystemWindows 7 Enterprise, SP1Running Spotify as a desktop application My Question or Issue My spotify app is acting up every time it's paused and left alone for a while.When I boot u...

Casual Listener

  Plan Free/Premium Country  Finland Device HP EliteBook 850 G3 Operating System Windows 7 Enterprise, SP1 Running Spotify as a desktop application   My Question or Iss...

899 Views

0 replies

2 likes

freeze
playback
restart
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Superuser Contribution League of Legends lags very badly when spotify is playing (even in offline mode)

PlanPremiumCountry U.S.AOperating SystemWindows 10 My Question or Issue When I play League, I love to listen to music. However, recently when I have tried to play spotify even in offline mode when I'm in game, I first get heavy fps lag, then soon aft...

Newbie

Plan Premium Country  U.S.A Operating System Windows 10   My Question or Issue  When I play League, I love to listen to music. However, recently when I have tried to play spoti...

user-removed

Not applicable

7224 Views

2 replies

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Solved!! Spotify instantly closes automatically on application startup

PlanPremiumCountryUnited StatesDeviceDell Laptop PCOperating SystemWindows 10 My Question or IssueAlright so it's been a while since I've had a big issue with Spotify, things have seemed to generally run well. I've had problems in the past with it be...

Music Fan

Plan Premium Country United States Device Dell Laptop PC Operating System Windows 10   My Question or Issue Alright so it's been a while since I've had a big issue with Spotify, things...

justfv

Visitor

22256 Views

5 replies

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Spotify stopped connecting to my Echo

PlanPremiumCountry ItalyDeviceWindows Surface 4 Pro, Sony Xperia xz1 compactOperating SystemWindows 10, Android 8 My Question or IssueSpotify stopped connecting to my Echo today. On the Spotify app, both on Windows and on my Android phone, the Echo i...

Music Fan

Plan Premium Country  Italy Device Windows Surface 4 Pro, Sony Xperia xz1 compact Operating System Windows 10, Android 8   My Question or Issue Spotify stopped connecting to my Ec...

647 Views

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1 likes

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Does not properly exit - Have to end task

PlanPremiumCountryUSA DeviceDell LaptopOperating SystemWindows 7, Windows 10 My Question or IssueWhenever I exit out of Spotify, either by clicking File, Exit or by right mouse clicking the icon on the task bar and exiting out, Spotify does not fully...

Regular

Plan Premium Country USA  Device Dell Laptop Operating System Windows 7, Windows 10   My Question or Issue Whenever I exit out of Spotify, either by clicking File, Exit or by righ...

yahoowizard

Regular

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4 replies

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Spotify crashing at launch when local files are enabled

PlanPremiumCountry United KingdomDeviceWindows DesktopOperating SystemWindows 7 64-bit My Question or Issue Ever since the latest update, my Spotify application has been crashing whenever it is first launched after I load Windows from a shut down. It...

Casual Listener

Plan Premium Country  United Kingdom Device Windows Desktop Operating System Windows 7 64-bit   My Question or Issue  Ever since the latest update, my Spotify application has...

852 Views

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Spotify Crashes when opening backup app says already running

I have already tried to uninstall the program even cleared out all file caches but not able to get it to stop crashing. There is no data in the event veiewer about this crash. The only work around is that we have to kill the task in taskmgmr.PlanPrem...

Newbie

I have already tried to uninstall the program even cleared out all file caches but not able to get it to stop crashing. There is no data in the event veiewer about this crash. The only work around is...

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