Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
4 weeks ago
Rim4
Gig Goer
67309 Views
79 replies
27 likes

67309 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
ReclaimerNo
Casual Listener
86250 Views
279 replies
22 likes

86250 Views
279 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6230 Views
1 replies
6 likes

6230 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146621 Views
0 replies
26 likes
Mac
Windows

146621 Views
0 replies
26 likes

Spotify can play cached/local songs, but not streamed audio

PlanPremiumCountry United Kingdom Operating SystemWindows 10, Pro Edition The IssueRecently I have been having issue which results in spotify not being able to play songs which require audio streaming. When clicking on songs I have not previously lis...

Gavalore
Newbie
Plan Premium Country United Kingdom Operating System Windows 10, Pro Edition The Issue Recently I have been having issue which results in spotify not being able to play s...
2019-02-19 9:13:07 PM
573 Views
0 replies
1 likes

573 Views
0 replies
1 likes

Seeing What Friend Plays

PlanPremiumCountry USDeviceLaptopOperating SystemWindows 10 - Listening through the Spotify App My Question or Issue I used to be able to see what my friends were playing in real time. As of today I can no longer see them. The right hand section just...

Vince758
Regular
Plan Premium Country US Device Laptop Operating System Windows 10 - Listening through the Spotify App My Question or Issue I used to be able to see what my friends were p...
2019-02-19 4:42:30 PM
2019-02-19 8:50:59 PM
katiek_
Composer
648 Views
2 replies
0 likes

648 Views
2 replies
0 likes

Solved!! Only one shows up in friend activity

PlanFreeCountry United StatesDeviceLenovo N23Operating SystemWindows 10 My Question or Issue So, this is very odd. only one person shows up in friend activity despite the fact that I have 5. already tried restarting and all that.

derpatrom
Music Fan
Plan Free Country United States Device Lenovo N23 Operating System Windows 10 My Question or Issue So, this is very odd. only one person shows up in friend activity despi...
2019-02-19 7:44:51 PM
2019-02-19 7:57:01 PM
Mantisentil
Community Legend
12799 Views
1 replies
0 likes

12799 Views
1 replies
0 likes

Solved!! Playlists empty and some songs not playables

PlanPremiumCountryItaly DeviceAsus ROG Strix LaptopOperating SystemWindows 10 My Question or IssueIt's been some days now that on my pc songs on my playlists are not shown anymore but when I log in the same profile on my smartphone the songs are ther...

GiaguarTR
Casual Listener
Plan Premium Country Italy Device Asus ROG Strix Laptop Operating System Windows 10 My Question or Issue It's been some days now that on my pc songs on my playlists are not sho...
2019-02-18 6:18:52 PM
2019-02-19 6:37:37 PM
GiaguarTR
Casual Listener
1370 Views
6 replies
4 likes

1370 Views
6 replies
4 likes

Multiple ads are playing directly behind one another

PlanFreeCountry South AfricaDeviceWindows LaptopOperating SystemWindows 10My Question or IssueAfter a few songs, usually 3 or 4, I am served multiple ads directly behind one another, which is incredibly frustrating. It's usually only 2 ads, but I've ...

user-removed
Visitor
Plan Free Country South Africa Device Windows Laptop Operating System Windows 10 My Question or Issue After a few songs, usually 3 or 4, I am served multiple ads directly beh...
2019-02-19 6:04:58 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Solved!! Spotify PC can't play or show songs that are not saved

DeviceGigabyte Aero 14 Operating SystemWindows 10 Home My Question or IssueIf I try and go to any playlist that has music I don't have saved, it won't show up. Even if I go to an album that I want to save to my library, it'll allow me to press the bu...

nekroofficial
Casual Listener
Device Gigabyte Aero 14 Operating System Windows 10 Home My Question or Issue If I try and go to any playlist that has music I don't have saved, it won't show up. Even if I g...
2019-02-19 5:42:19 PM
2019-02-19 5:43:38 PM
Bittencourt
Spotify Star
1249 Views
1 replies
0 likes

1249 Views
1 replies
0 likes

Songbar greyed out ! Can't play songs

I'm having a wierd issue. I can play songs in my playlist but if i search for a new song. The song bar is greyed out but I can see the timer of the song???? I have attached an image. I have tried re-installing but I still can't play any searched song...

RT2221
Newbie
I'm having a wierd issue. I can play songs in my playlist but if i search for a new song. The song bar is greyed out but I can see the timer of the song???? I have attached an image. I ...
2019-02-19 2:02:08 PM
2019-02-19 5:41:51 PM
Bittencourt
Spotify Star
501 Views
1 replies
1 likes

501 Views
1 replies
1 likes

Friend Feed does not work

PlanPremiumCountrySingaporeDevicePCOperating SystemWindows 10 My Question or Issue Everything was perfectly fine before today when my friends feed stopped working. Instead of displaying the few friends I follow, it simply asks me to " Find Friends". ...

q-eduzq2iv_j
Newbie
Plan Premium Country Singapore Device PC Operating System Windows 10 My Question or Issue Everything was perfectly fine before today when my friends feed stopped working. ...
2019-02-19 12:48:55 PM
2019-02-19 4:47:33 PM
smurfmama1
Casual Listener
966 Views
8 replies
8 likes

966 Views
8 replies
8 likes

If I've downloaded songs, will they still stream (use bandwidth) if I'm not in offline mode?

PlanPremium Operating SystemWindows 10

Reneux
Newbie
Plan Premium Operating System Windows 10
2019-02-19 9:57:11 AM
2019-02-19 3:49:54 PM
itu_
Community Legend
389 Views
1 replies
0 likes
Desktop
downloads

389 Views
1 replies
0 likes

Solved!! Can't play anything

Some time ago, i couldn't play new songs anymore, i had to do a clean reinstall if i wanted my playlists to update. So, i did it again today, but this time after doing it, i can't play anything on my pc. All my playlists are seen as empty, and if i t...

Fractal3
Casual Listener
Some time ago, i couldn't play new songs anymore, i had to do a clean reinstall if i wanted my playlists to update. So, i did it again today, but this time after doing it, i can't play anything on my...
2019-02-19 2:42:21 PM
2019-02-19 2:56:07 PM
Fractal3
Casual Listener
912 Views
3 replies
1 likes

912 Views
3 replies
1 likes

All Psotify songs aree gone, not just from my saved folder but every songs on spofity are gone.

PlanFreeCountry United StatesDeviceDesktopOperating SystemWindows 10 Pro My Question or IssuesI opened my Spotify application on my desktop today and I found that all of my saved songs were gone. Not only that, but all the songs from official Spotify...

tung_ng
Newbie
Plan Free Country United States Device Desktop Operating System Windows 10 Pro My Question or Issues I opened my Spotify application on my desktop today and I found tha...
2019-02-19 3:05:34 AM
2019-02-19 12:03:34 PM
Mantisentil
Community Legend
395 Views
1 replies
1 likes

395 Views
1 replies
1 likes

Solved!! Spotify doesn't play random songs outside of playlists

PlanFree CountryGermany Operating SystemWindows 10 For some reason when I use the app, Spotify randomly started to simply not play some songs. It used to also not show half of the content of random playlists or telling me they were empty all together...

Hoffnung
Casual Listener
Plan Free Country Germany Operating System Windows 10 For some reason when I use the app, Spotify randomly started to simply not play some songs. It used to also not s...
2019-02-02 4:53:26 PM
2019-02-19 6:27:18 AM
Derpo18
Casual Listener
4817 Views
4 replies
0 likes

4817 Views
4 replies
0 likes

How do I follow artists?

PlanFreeDevicePCOperating SystemWindows 7 My Question or Issue Can't find the follow button on an artist's page. It used to be there a year or so ago, but haven't seen it since.

bernardwest
Regular
Plan Free Device PC Operating System Windows 7 My Question or Issue Can't find the follow button on an artist's page. It used to be there a year or so ago, but haven't seen...
2019-02-04 11:17:35 AM
2019-02-19 5:48:44 AM
bernardwest
Regular
649 Views
6 replies
0 likes

649 Views
6 replies
0 likes

Hay canciones que no puedo escuchar en mi pc

Desde la semana pasada presento el inconveniente que pongo un artista y solo puedo escuchar algunas de sus canciones, las demas se pone en color **bleep** la caratula de el album, por otro lado trate de buscar al mismo artista en otro pc y si lograba...

Felipe36
Newbie
Desde la semana pasada presento el inconveniente que pongo un artista y solo puedo escuchar algunas de sus canciones, las demas se pone en color **bleep** la caratula de el album, por otro lado trate...
2019-02-11 8:28:17 PM
2019-02-19 3:48:51 AM
StefaTettamanzi
Newbie
2175 Views
2 replies
6 likes

2175 Views
2 replies
6 likes

Can't find any song on PC Spotify

PlanFreeCountry PolandDeviceCustom Build PCOperating SystemWindows 10 64-bit My Question or Issue I have really big issue with Spotify on PC, can't find/see any song, even in playlists made by spotify, i don't know what's happened but on phone everyt...

szescdziesiat9
Newbie
Plan Free Country Poland Device Custom Build PC Operating System Windows 10 64-bit My Question or Issue I have really big issue with Spotify on PC, can't find/see a...
2019-02-19 1:37:09 AM
2019-02-19 3:42:00 AM
Lepek5
Newbie
626 Views
1 replies
1 likes

626 Views
1 replies
1 likes

Spotify stopped working

So my spotify was working (30 minutes ago) then suddenly stopped. i have done a complete reinstall, but it still wont play anything it just shows up like this? Can anybody please help me fix this. Thanks-Elaina

elainalou-gb
Casual Listener
So my spotify was working (30 minutes ago) then suddenly stopped. i have done a complete reinstall, but it still wont play anything it just shows up like this? Can anybody please help me fix t...
2019-02-19 2:18:37 AM
266 Views
0 replies
1 likes

266 Views
0 replies
1 likes

Some songs are bugged

Alright, so i've been using spotify for the past 1/2 years just fine, on pc and mobile. But recently on the spotify desktop app, Some songs are kinda bugged.Whenever i play a song thats "bugged" It wont play. At all. It doesn't get highlighted, The p...

KittenLuv
Casual Listener
Alright, so i've been using spotify for the past 1/2 years just fine, on pc and mobile. But recently on the spotify desktop app, Some songs are kinda bugged. Whenever i play a song thats "bugged" It...
2019-02-19 1:37:56 AM
330 Views
0 replies
0 likes

330 Views
0 replies
0 likes

Hey Spotify, I think you guys broke something

PlanPremiumOperating SystemWindows 10IssueI can't get anything to play unless it is in my saved songs list or it was already in a previous created playlist. Anytime I trying to play something that isn't in one of the two I just get a black album cove...

Gamefreak
Casual Listener
Plan Premium Operating System Windows 10 Issue I can't get anything to play unless it is in my saved songs list or it was already in a previous created playlist. Anytime I trying to play somet...
2019-02-07 1:06:13 AM
2019-02-18 9:47:39 PM
tica2227
Newbie
8352 Views
11 replies
7 likes

8352 Views
11 replies
7 likes

My spotify dosen't load music or playlists

PlanFreeCountry DevicePcOperating SystemWindows 10 My Question or IssueSo i instaled spotidy on my pc because i was reinstalling things on my computer, and when i was intaling again i loged in and now my musics don't show up on my favorites and playl...

ImPedrooo
Casual Listener
Plan Free Country Device Pc Operating System Windows 10 My Question or Issue So i instaled spotidy on my pc because i was reinstalling things on my computer, and when i was in...
2019-02-18 8:14:52 PM
2019-02-18 9:01:03 PM
ImPedrooo
Casual Listener
410 Views
2 replies
1 likes

410 Views
2 replies
1 likes

Free trial lasted 7 days instead of 60

I signed up for a free trial on my phone thinking I would get the promotional 60 day free trial but it only lasted for 7. Please help when you can! PlanFree (For now)Country The United States of AmericaDeviceIphone 6Operating SystemIOS

TriggerMeTimber
Newbie
I signed up for a free trial on my phone thinking I would get the promotional 60 day free trial but it only lasted for 7. Please help when you can! Plan Free (For now) Country The U...
2019-02-18 5:55:03 PM
222 Views
0 replies
0 likes

222 Views
0 replies
0 likes

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