Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
MattSuda
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
MattSuda
Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...
Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...
meahtenoha
Hi, I am a Premium member living in the US. When I first created this Spotify account, I used my Facebook account to create it. I have since deactivated my Facebook, and wish to keep it that way. However, I can only seem to login to my Spotify by rea...
My Question or Issue On the phone, when sorting a playlist we have multiple options to sort e.g. By song name, artist, length of song, custom, etc.On the desktop you can only sort by the cateogies of the columns, meaning there is no option to sort by...
PlanPremiumCountry USADeviceLenovo Ideapad 320Operating SystemWindows 10 Home My Question or Issue I am playing spotify but after I pause a song, it may decide to mute itself, but when I try to unmute it in volume mixer, it doesn't unmute, I restart ...
My Question or IssueThis only happens in my podcasts, but my episodes will get stuck near the end, retaining their 'unfinished' symbol on the left. When I try to play the episode, it just skips to the next one (or the one after that if the next one i...
PlanPremiumCountryJapanDeviceiPhone 8 Plus, PCOperating SystemiOS 12.1.1, Windows 10 My Question or Issue On both devices, even though my OS and website are set to english, when I see my Wrapped 2018 information, the artists names are in japanese.It'...
PlanPremiunCountry BrazilDeviceWindows 10Operating SystemWindows 10 My Question or Issue before the last update I was using spotify with 2 audio interface, one normal and one bluetooth (my pc has 4 audio interfaces). The spotify always played in blue...
PlanPremium FamilyCountry United StatesDeviceDell Latitude Operating SystemWindows 10 My Question or IssueMy job requires us to lock our computer when not at our desk. Everytime I lock my computer, whenever I return and log-back in I get the "can't p...
PlanPremiumCountry CanadaDevice(PC)Operating System(Windows 10) My Question or Issue So as I went to check my spotify wrapped 2018, I noticed that the sound quality when I play songs on that is much higher/(louder?) than the quality I have on my desk...
PlanPremiumCountrySweden DevicePCOperating SystemWindows 10 IssueWhen Spotify switch to the next song on the playlist it starts about halv way in. Its not everytime, but often enough.Ive notised its happend to atleast two songs most often:Five Finger...
PlanPremiumCountry BrazilDevicePCOperating SystemWindows 10 PRO Redstone 5 My Question or Issue Hey the "Show Desktop overlay when using media keys" option is broken. I have it set to OFF which does nothing when Spotify opens. You have to go in, turn...
PlanFreeCountryUSA DevicePCOperating SystemWindows 10 My Question or Issue I was searching in Spotify to add songs to a playlist. After adding dozens of songs I realized that some of the songs were coming from my itunes library. This was unexpected a...
PlanPremiumCountrySwedenDeviceAll My Question or IssueHow do I web link a search result?In a very old version you could right-click. Now, I tried to form the link https://open.spotify.com/search/search+words+here manually, but it gives a blank page.
The left corner song banner setting was introduced and fixed with the issue below:https://community.spotify.com/t5/Desktop-Windows/Can-t-play-the-current-song/td-p/1302172 However, this setting is not respected after every Spotify upgrade. I always h...
PlanPremiumCountrySwedenOperating SystemWindows 7 My Question or Issue I've been having trouble installing Spotify (I get Error code: 18) so I was directed to download the Spotify Full Installer. It worked and I now have Spotify installed, however it...
PlanPremiumCountryCzech RepublicDeviceAny device I use (Win 10, Android My Question or IssuePlease I need help. One particular album by Queen (Bohemian Rhapsody Live) is constantly reappearing in my playlist. I select an album, the first song plays s...
PlanFreeCountryCanadaDevice Operating SystemWindows 10 My Question or IssueIf I Had and Role Model aren't explicit even though they say they are. The **bleep** - Skit and I'm Shady aren't explicit but they're in the explicit version of the album? Las...
PlanPremiumCountryGermany DeviceWindows AppOperating SystemWindows 10 My Question or Issue I've found an old and closed issue "Buy & download as MP3s".This is what I want. Find the downloaded MP3s on the hard drive.I would also pay extra fee for the ...
PlanPremiumCountry U.S.A.DeviceSamsung M7 multiroom speakers Operating SystemAndroid, Chrome, Windows 7My Question or IssueEvery since Spotify Connect became available to free users it disconnects after a few songs even though I am a Premium subscrib...
I used to be able to switch flawlessly between Spotify Mobile to Spotify Desktop vice versa. In recent days, I've noticed that even with Spotify Desktop logged on, my app on mobile will not have the option to play and switch the song on my desktop an...
PlanPremiumCountryDenmark DeviceLenovo new-ish business laptopOperating SystemWindows 10, all updated My Question or Issue Hi SpotifyThis is a minor thing, really, I just pondered about it When clicking Browse and scrolling to Genres and Moods, the v...