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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80942 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774730 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17680 Views

17 replies

5 likes

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  • 17 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2776 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Solved!! Help needed!

My Question or IssueHiI'm not able to find my 'local files' folder on my windows PC at all...seems to have disappeared. How do I get it back??I wanted to transfer my own music from YouTube to spotify using the local files folder but I couldn't spot i...

Casual Listener

    My Question or Issue Hi I'm not able to find my 'local files' folder on my windows PC at all...seems to have disappeared. How do I get it back??I wanted to transfer my own music fro...

Mura2108

Visitor

1269 Views

4 replies

0 likes

p
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Spotify Doesn't Work

PlanFree/PremiumCountryUnited StatesDeviceLaptopOperating SystemWindows 10 (formerly known as Windows 7) My Question or IssueSpotify will not work on my computer at all. About a month ago (or you can pretend it was yesterday, the timeframe doesn't ma...

Newbie

Plan Free/Premium Country United States Device Laptop Operating System Windows 10 (formerly known as Windows 7)   My Question or Issue Spotify will not work on my computer at all. Abou...

Brunelicia

Community Legend

566 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

No puedo reproducir canciones en mi computador

PlanFreeCountry MX DeviceSamsung S5 - Laptop HPOperating SystemAndroid - Windows 10 My Question or IssueLo que pasa mi cuenta en mi celular está en perfecto estado, escucho las canciones que me plazca y las agrego a las playlist que quiero, hasta bus...

Newbie

    Plan Free Country MX   Device Samsung S5 - Laptop HP Operating System Android - Windows 10   My Question or Issue Lo que pasa mi cuenta en mi celular está en perfe...

Brunelicia

Community Legend

1209 Views

1 replies

0 likes

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ayuda no reproduce las canciones

entre a mi playlist y no aparecia ninguna de mis canciones, fui a buscar una cancion y aparecia pero en el momento que la voy a escuchar queda como si no lo ubiese puesto, en el celular si que anda y estan las canciones, pero en la pc no, ya llevo va...

Newbie

entre a mi playlist y no aparecia ninguna de mis canciones, fui a buscar una cancion y aparecia pero en el momento que la voy a escuchar queda como si no lo ubiese puesto, en el celular si que anda y...

Brunelicia

Community Legend

1476 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Repeat one song button is gone!!!!!!

For some reason the last week I am unable to repeat one song I am not sure what is wrong but I am a premium member and should not be having these problems. I pay monthly so I have the option and now it is taken away from me and I am not okay with thi...

Newbie

For some reason the last week I am unable to repeat one song I am not sure what is wrong but I am a premium member and should not be having these problems. I pay monthly so I have the option and now ...

y1m1od-f_hlh

Casual Listener

157713 Views

62 replies

41 likes

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  • 62 replies
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Spotify Windows 10 problem

Hi, I installed Spotify on my new pc with Windows 10. Everything was fine but once I log in I can't select any song because it won't play. No matter how many times I reinstall it, the problem still there. I tried to log in with another account and th...

Visitor

Hi, I installed Spotify on my new pc with Windows 10. Everything was fine but once I log in I can't select any song because it won't play. No matter how many times I reinstall it, the problem still t...

Mantisentil

Community Legend

924 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I can't play anything any music

PlanFreeCountryTaiwanDevicePCOperating SystemWindows 10My Question or IssueI tried reinstall spotify and reboot my computer 3 times and it won't worksThere are nothing in my Favorite Songs and whatever I click it shows nothingBut APP on my phone stil...

Visitor

  Plan Free Country Taiwan Device PC Operating System Windows 10 My Question or Issue I tried reinstall spotify and reboot my computer 3 times and it won't works There...

Mantisentil

Community Legend

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes

Discover Tab Hasn't Updated Over A Month!

PlanPremiumCountry USA Operating SystemWindows 10 & Android My Question or Issue One of my favorite features of Spotify, the Discover tab, has not updated it's recommendations in over a month, perhaps longer. I see the new releases change every week ...

Casual Listener

Plan Premium Country  USA   Operating System Windows 10 & Android   My Question or Issue  One of my favorite features of Spotify, the Discover tab, has not updated it...

zealotlee

Casual Listener

521 Views

2 replies

2 likes

  • 521 Views
  • 2 replies
  • 2 likes

Error 18

Everytime Spotify updates itself and attempts to reinstall the update I get error 18. This has happened 10 times. I've had to completely reinstall and install it again 10 times. I don't want to deal with this anymore. I've seen posts on here about er...

Newbie

Everytime Spotify updates itself and attempts to reinstall the update I get error 18. This has happened 10 times. I've had to completely reinstall and install it again 10 times. I don't want to deal ...

OneByBoo

Roadie

575 Views

1 replies

0 likes

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  • 1 replies
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Harmon Kardon speaker no longer plays the correct song after upgrading to premium

PlanPremiumCountryUS DeviceHarmon Kardon speakerOperating System My Question or IssueI have a Harmon kardon speaker I play spotify with via voice commands. It has always worked perfectly until today after I upgraded to premium. Now it will not play a...

Newbie

Plan Premium Country US   Device Harmon Kardon speaker Operating System   My Question or Issue I have a Harmon kardon speaker I play spotify with via voice commands. It has always...

OneByBoo

Roadie

1538 Views

1 replies

0 likes

  • 1538 Views
  • 1 replies
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Delete entire library

When i started using spotify, i didnt realize i had as many songs as i did. I planned on moing my apple music library over, but while apple allows 100,000 songs...spotify only allows 10,000. Because of this, i cant like songs anymore because i added ...

Casual Listener

When i started using spotify, i didnt realize i had as many songs as i did. I planned on moing my apple music library over, but while apple allows 100,000 songs...spotify only allows 10,000. Because ...

MrFleharty

Casual Listener

5941 Views

4 replies

0 likes

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  • 4 replies
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Solved!! All songs gone from Spotify. I mean ALL of them.

Country USADevice Alienware 17 R3Operating SystemWindows 10 So basically there is no songs whatsoever on my app.I have tried uninstalling/reinstalling, restarting my device, powering it all the way off and all the way back on, and this has been going...

Casual Listener

Country  USA Device  Alienware 17 R3 Operating System Windows 10   So basically there is no songs whatsoever on my app. I have tried uninstalling/reinstalling, restarting my de...

Bittencourt

Spotify Star

3855 Views

7 replies

0 likes

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  • 7 replies
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I cant play any song on spotify ,not even on spotify browser

PlanFreeCountry RomaniaDevicePcOperating SystemWindows 10 My Question or Issue I cant play any somg on spotify , when I try to play it , it dousent work ,my favorite song is not there , but on my phone I can see it and play it , but on pc I cant ,I c...

Newbie

Plan Free Country  Romania Device Pc Operating System Windows 10   My Question or Issue  I cant play any somg on spotify , when I try to play it , it dousent work ,my favorit...

user-removed

Not applicable

2029 Views

8 replies

1 likes

  • 2029 Views
  • 8 replies
  • 1 likes

All of my saved albums now have every song in them saved rather than just the ones I picked .

PlanPremiumOperating SystemWindows 10My Question or IssueWith the recent update every single one of my albums now have the entire album saved. But when I click view full album it only shows the songs that I saved. Did this happen with anyone else?

Regular

Plan Premium Operating System Windows 10 My Question or Issue With the recent update every single one of my albums now have the entire album saved. But when I click view full album it only shows...

Mantisentil

Community Legend

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Friend Feed Still Not Working

PlanPreimiumCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue I am still having issues with not being able to see my friend's activity even though people are saying it is fixed. I have tried reinstalling the app but it is still n...

Regular

Plan Preimium Country  USA Device Laptop Operating System Windows 10   My Question or Issue  I am still having issues with not being able to see my friend's activity even tho...

Mantisentil

Community Legend

546 Views

2 replies

2 likes

  • 546 Views
  • 2 replies
  • 2 likes

Ideas to make collaborations on Spotify better for everyone!

PlanFree... rn ;-;Country DeviceIphone 6Operating SystemiOS (always updating) My Idea! There are major issues with the collab playlists!This is a NEEDED update, Playlists will be destroyed by others doing this. This also opens a window for trolls to ...

Casual Listener

  Plan Free... rn ;-; Country   Device Iphone 6 Operating System iOS (always updating)   My Idea!   There are major issues with the collab playlists! This is a&n...

OneByBoo

Roadie

699 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Unable to remove "grayed out" local files in "Songs"

Operating SystemWin10 My Question or Issue:With the recent update allowing you to add your own local files alongside content that is hosted by spotify's servers, I've been adding local files to my "Songs" library. If I want to change the title of the...

Casual Listener

  Operating System Win10   My Question or Issue: With the recent update allowing you to add your own local files alongside content that is hosted by spotify's servers, I've been adding...

444 Views

0 replies

0 likes

  • 444 Views
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Collab Playlists are abused, This artist continues to paste his songs into our playlist

PlanPremiumCountry USA My Question or Issue This is the second time this has happened: An artist continues to post his songs into several of myself, and many other people's playlists. we removed it twice from this playlist: https://open.spotify.com/u...

Regular

  Plan Premium Country  USA  My Question or Issue  This is the second time this has happened: An artist continues to post his songs into several of myself, and many other pe...

tumblinpanda

Casual Listener

729 Views

3 replies

2 likes

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  • 3 replies
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Superuser Contribution "Endless Mix" and radio stations run out of songs.

PlanPremiumCountryUSA Operating SystemAndroid, Windows 10. My Question or Issue When playing an "Endless Mix" or Radio Station, Spotify runs out of songs. Please fix this.

Music Fan

Plan Premium Country USA     Operating System Android, Windows 10.   My Question or Issue  When playing an "Endless Mix" or Radio Station, Spotify runs out of songs. Ple...

cnchead

Music Fan

3149 Views

14 replies

1 likes

  • 3149 Views
  • 14 replies
  • 1 likes

NOTHING IS WORKING!

Basically, I logged to my computer just I normally do, and opened spotify. When I tried to play a song none of the songs are able to play, which one by one catches on to all my devices. The only thing that Spotify works on is my phone. But, when I pl...

Casual Listener

Basically, I logged to my computer just I normally do, and opened spotify. When I tried to play a song none of the songs are able to play, which one by one catches on to all my devices. The only thin...

anonymoususer21

Casual Listener

908 Views

5 replies

0 likes

  • 908 Views
  • 5 replies
  • 0 likes