Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83170 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
789091 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
22126 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFreeCountry AustraliaDevicePCOperating SystemWindows 10 My Question or IssueI am no longer able to use the query of "tag:new" to get all of the new releases. When I search tag:new now, it comes up with only a list of about 120 releases. The funct...
Plan Free Country Australia Device PC Operating System Windows 10 My Question or Issue I am no longer able to use the query of "tag:new" to get all of the new releases. ...
Roadie
342 Views
1 replies
0 likes
My Question or IssueHiI'm not able to find my 'local files' folder on my windows PC at all...seems to have disappeared. How do I get it back??I wanted to transfer my own music from YouTube to spotify using the local files folder but I couldn't spot i...
My Question or Issue Hi I'm not able to find my 'local files' folder on my windows PC at all...seems to have disappeared. How do I get it back??I wanted to transfer my own music fro...
Visitor
1282 Views
4 replies
0 likes
PlanFree/PremiumCountryUnited StatesDeviceLaptopOperating SystemWindows 10 (formerly known as Windows 7) My Question or IssueSpotify will not work on my computer at all. About a month ago (or you can pretend it was yesterday, the timeframe doesn't ma...
Plan Free/Premium Country United States Device Laptop Operating System Windows 10 (formerly known as Windows 7) My Question or Issue Spotify will not work on my computer at all. Abou...
Community Legend
570 Views
1 replies
1 likes
PlanFreeCountry MX DeviceSamsung S5 - Laptop HPOperating SystemAndroid - Windows 10 My Question or IssueLo que pasa mi cuenta en mi celular está en perfecto estado, escucho las canciones que me plazca y las agrego a las playlist que quiero, hasta bus...
Plan Free Country MX Device Samsung S5 - Laptop HP Operating System Android - Windows 10 My Question or Issue Lo que pasa mi cuenta en mi celular está en perfe...
Community Legend
1215 Views
1 replies
0 likes
entre a mi playlist y no aparecia ninguna de mis canciones, fui a buscar una cancion y aparecia pero en el momento que la voy a escuchar queda como si no lo ubiese puesto, en el celular si que anda y estan las canciones, pero en la pc no, ya llevo va...
entre a mi playlist y no aparecia ninguna de mis canciones, fui a buscar una cancion y aparecia pero en el momento que la voy a escuchar queda como si no lo ubiese puesto, en el celular si que anda y...
Community Legend
1480 Views
1 replies
0 likes
For some reason the last week I am unable to repeat one song I am not sure what is wrong but I am a premium member and should not be having these problems. I pay monthly so I have the option and now it is taken away from me and I am not okay with thi...
For some reason the last week I am unable to repeat one song I am not sure what is wrong but I am a premium member and should not be having these problems. I pay monthly so I have the option and now ...
Casual Listener
158098 Views
62 replies
41 likes
Hi, I installed Spotify on my new pc with Windows 10. Everything was fine but once I log in I can't select any song because it won't play. No matter how many times I reinstall it, the problem still there. I tried to log in with another account and th...
Hi, I installed Spotify on my new pc with Windows 10. Everything was fine but once I log in I can't select any song because it won't play. No matter how many times I reinstall it, the problem still t...
Community Legend
935 Views
1 replies
0 likes
PlanFreeCountryTaiwanDevicePCOperating SystemWindows 10My Question or IssueI tried reinstall spotify and reboot my computer 3 times and it won't worksThere are nothing in my Favorite Songs and whatever I click it shows nothingBut APP on my phone stil...
Plan Free Country Taiwan Device PC Operating System Windows 10 My Question or Issue I tried reinstall spotify and reboot my computer 3 times and it won't works There...
Community Legend
484 Views
1 replies
1 likes
PlanPremiumCountry USA Operating SystemWindows 10 & Android My Question or Issue One of my favorite features of Spotify, the Discover tab, has not updated it's recommendations in over a month, perhaps longer. I see the new releases change every week ...
Plan Premium Country USA Operating System Windows 10 & Android My Question or Issue One of my favorite features of Spotify, the Discover tab, has not updated it...
Casual Listener
533 Views
2 replies
2 likes
Everytime Spotify updates itself and attempts to reinstall the update I get error 18. This has happened 10 times. I've had to completely reinstall and install it again 10 times. I don't want to deal with this anymore. I've seen posts on here about er...
Everytime Spotify updates itself and attempts to reinstall the update I get error 18. This has happened 10 times. I've had to completely reinstall and install it again 10 times. I don't want to deal ...
Roadie
583 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceHarmon Kardon speakerOperating System My Question or IssueI have a Harmon kardon speaker I play spotify with via voice commands. It has always worked perfectly until today after I upgraded to premium. Now it will not play a...
Plan Premium Country US Device Harmon Kardon speaker Operating System My Question or Issue I have a Harmon kardon speaker I play spotify with via voice commands. It has always...
Roadie
1547 Views
1 replies
0 likes
When i started using spotify, i didnt realize i had as many songs as i did. I planned on moing my apple music library over, but while apple allows 100,000 songs...spotify only allows 10,000. Because of this, i cant like songs anymore because i added ...
When i started using spotify, i didnt realize i had as many songs as i did. I planned on moing my apple music library over, but while apple allows 100,000 songs...spotify only allows 10,000. Because ...
Casual Listener
6005 Views
4 replies
0 likes
Country USADevice Alienware 17 R3Operating SystemWindows 10 So basically there is no songs whatsoever on my app.I have tried uninstalling/reinstalling, restarting my device, powering it all the way off and all the way back on, and this has been going...
Country USA Device Alienware 17 R3 Operating System Windows 10 So basically there is no songs whatsoever on my app. I have tried uninstalling/reinstalling, restarting my de...
Spotify Star
3887 Views
7 replies
0 likes
PlanFreeCountry RomaniaDevicePcOperating SystemWindows 10 My Question or Issue I cant play any somg on spotify , when I try to play it , it dousent work ,my favorite song is not there , but on my phone I can see it and play it , but on pc I cant ,I c...
Plan Free Country Romania Device Pc Operating System Windows 10 My Question or Issue I cant play any somg on spotify , when I try to play it , it dousent work ,my favorit...
Not applicable
2055 Views
8 replies
1 likes
PlanPremiumOperating SystemWindows 10My Question or IssueWith the recent update every single one of my albums now have the entire album saved. But when I click view full album it only shows the songs that I saved. Did this happen with anyone else?
Plan Premium Operating System Windows 10 My Question or Issue With the recent update every single one of my albums now have the entire album saved. But when I click view full album it only shows...
Community Legend
756 Views
1 replies
0 likes
PlanPreimiumCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue I am still having issues with not being able to see my friend's activity even though people are saying it is fixed. I have tried reinstalling the app but it is still n...
Plan Preimium Country USA Device Laptop Operating System Windows 10 My Question or Issue I am still having issues with not being able to see my friend's activity even tho...
Community Legend
559 Views
2 replies
2 likes
PlanFree... rn ;-;Country DeviceIphone 6Operating SystemiOS (always updating) My Idea! There are major issues with the collab playlists!This is a NEEDED update, Playlists will be destroyed by others doing this. This also opens a window for trolls to ...
Plan Free... rn ;-; Country Device Iphone 6 Operating System iOS (always updating) My Idea! There are major issues with the collab playlists! This is a&n...
Roadie
703 Views
1 replies
0 likes
Operating SystemWin10 My Question or Issue:With the recent update allowing you to add your own local files alongside content that is hosted by spotify's servers, I've been adding local files to my "Songs" library. If I want to change the title of the...
Operating System Win10 My Question or Issue: With the recent update allowing you to add your own local files alongside content that is hosted by spotify's servers, I've been adding...
447 Views
0 replies
0 likes
PlanPremiumCountry USA My Question or Issue This is the second time this has happened: An artist continues to post his songs into several of myself, and many other people's playlists. we removed it twice from this playlist: https://open.spotify.com/u...
Plan Premium Country USA My Question or Issue This is the second time this has happened: An artist continues to post his songs into several of myself, and many other pe...
Casual Listener
744 Views
3 replies
2 likes
PlanPremiumCountryUSA Operating SystemAndroid, Windows 10. My Question or Issue When playing an "Endless Mix" or Radio Station, Spotify runs out of songs. Please fix this.
Plan Premium Country USA Operating System Android, Windows 10. My Question or Issue When playing an "Endless Mix" or Radio Station, Spotify runs out of songs. Ple...
Music Fan
3197 Views
14 replies
1 likes
