Help - Desktop Windows

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
lokonji
Music Fan
26431 Views
193 replies
16 likes

26431 Views
193 replies
16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
2141 Views
1 replies
6 likes

2141 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
141277 Views
0 replies
26 likes
Mac
Windows

141277 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
56547 Views
0 replies
33 likes
Windows

56547 Views
0 replies
33 likes

Playlist image, description and title being removed.

I had made a playlist for the upcoming Reading Festival in England. The previous playlist picture contained an image that, I assume, was claimed by festival republic and removed. I have since changed the image (to one that I took myself) and descript...

lawson_f
Regular
I had made a playlist for the upcoming Reading Festival in England. The previous playlist picture contained an image that, I assume, was claimed by festival republic and removed. I have since changed...
2018-11-24 11:17:34 AM
2018-11-24 12:03:59 PM
Sebasty
Spotify Star
1048 Views
1 replies
2 likes

1048 Views
1 replies
2 likes

Superuser Contribution Unable to add thousands of local songs (7500+ songs) to my library

PlanPremiumCountryUSDeviceCustom desktop PC (Ryzen 7 1800x, 16GB DDR4-3200MHz, RTX 2080)Operating SystemWindows 10 64-bit My Question or IssueI recently upgraded to premium and am trying to integrate my local collection of music I've built up over ma...

AndrewBlizard
Gig Goer
Plan Premium Country US Device Custom desktop PC (Ryzen 7 1800x, 16GB DDR4-3200MHz, RTX 2080) Operating System Windows 10 64-bit My Question or Issue I recently upgraded to premium a...
2018-10-19 8:57:45 PM
2018-11-24 10:27:45 AM
Peter
Spotify Legend
274 Views
3 replies
0 likes

274 Views
3 replies
0 likes

Wrong song?

PlanPremiumCountryNorth AmericaDevicePCOperating SystemWindows 7 My Question or IssueWhenever I attempt to play the song Instagram by DEAN, the song Indica Badu from Logic comes uo? I've tried closing, and reinstalling spotify and nothing works. Is t...

elijahr
Newbie
Plan Premium Country North America Device PC Operating System Windows 7 My Question or Issue Whenever I attempt to play the song Instagram by DEAN, the song Indica Badu from Logic co...
2018-11-24 8:02:34 AM
135 Views
0 replies
0 likes

135 Views
0 replies
0 likes

Spotify stops playing after a few days

Every few days, which is when i notice it, spotify will stop playing songs. saved songs will always work, but if i try to listen to a new artist or to any song that has not been saved to my favorite songs, the album art icon will display a black squa...

Shardz3
Newbie
Every few days, which is when i notice it, spotify will stop playing songs. saved songs will always work, but if i try to listen to a new artist or to any song that has not been saved t...
2018-11-02 10:29:15 PM
2018-11-23 6:48:56 PM
Minsk
Casual Listener
419 Views
2 replies
0 likes

419 Views
2 replies
0 likes

Desktop overlay when using media keys glitch not resolved [Thinking of cancelling Spotify]

PlanPremium 1.0.93.244.g1e3a05e7 (Windows Store version)CountryUnited Kingdom DevicePC - 8700K Z370 16GB RAM 1080 TiOperating SystemWindows 10 My Question or IssueI've looked everywhere for a fix for this issue, but it hasn't been resolved [Cleared c...

ThroatierJam978
Newbie
Plan Premium 1.0.93.244.g1e3a05e7 (Windows Store version) Country United Kingdom Device PC - 8700K Z370 16GB RAM 1080 Ti Operating System Windows 10 My Question or Issue I'v...
2018-11-23 6:19:55 PM
2018-11-23 6:25:54 PM
Mantisentil
Community Legend
421 Views
1 replies
1 likes

421 Views
1 replies
1 likes

Hey spotify, how about you fix this (for the nth. time)

PlanPremiumCountryUruguay DeviceWindows DesktopOperating SystemWindows 10. Creators Update 1803 Build 17134.407 My Question or Issue Could you fix that annoying overlay with the keys? I tried everything, uninstalling, cleaning registry, enabled, disa...

mkc26
Regular
Plan Premium Country Uruguay Device Windows Desktop Operating System Windows 10. Creators Update 1803 Build 17134.407 My Question or Issue Could you fix that annoying ove...
2018-11-19 1:58:49 PM
2018-11-23 6:24:37 PM
Mantisentil
Community Legend
633 Views
9 replies
3 likes

633 Views
9 replies
3 likes

Not able to play specific playlist

PlanFreeCountryPoland DevicePCOperating SystemWindows 7 My Question or Issue I have an issue with just one playlist (And that's why we drink - podcast). Other playlists either created by me or taken from the main page do work. This playlists plays on...

Pyromacja
Casual Listener
Plan Free Country Poland Device PC Operating System Windows 7 My Question or Issue I have an issue with just one playlist (And that's why we drink - podcast). Other pla...
2018-11-17 11:46:07 PM
2018-11-23 6:18:34 PM
Pyromacja
Casual Listener
181 Views
1 replies
0 likes

181 Views
1 replies
0 likes

Just bough premium for 9.00SEK for 3 months, Got Charged 99.00SEK every month.

PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue So I saw the new black friday price for Spotify so I decided to give it a shot, after paying it I noticed something off, I got charged 99.00SEK and it will charge me the...

frolof1
Casual Listener
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue So I saw the new black friday price for Spotify so I decided to give it a shot, aft...
2018-11-22 2:32:55 PM
2018-11-23 4:30:38 PM
frolof1
Casual Listener
170 Views
1 replies
0 likes

170 Views
1 replies
0 likes

Spotify Reseller accounts?

Can anyone tell the difference with the Spotify 'reseller' accounts that I see advertised say on eBay?I am looking for a year's subscription account again and see all the reseller accounts for a cheaper price than Spotify?They say they are genuine, b...

paulc07
Regular
Can anyone tell the difference with the Spotify 'reseller' accounts that I see advertised say on eBay? I am looking for a year's subscription account again and see all the reseller accounts for a ch...
2018-11-23 3:43:25 PM
892 Views
0 replies
0 likes
Premium
reseller

892 Views
0 replies
0 likes

Unable to drag and drop album from the "Albums" library to a playlist

Title says it all, is it just for me or is this another big fail function from Spotify?

Notare
Casual Listener
Title says it all, is it just for me or is this another big fail function from Spotify?
2018-11-23 1:58:29 AM
2018-11-23 3:39:12 PM
DennyEMufc
Roadie
154 Views
1 replies
0 likes

154 Views
1 replies
0 likes

Friend activity not updating unless I close and reopen

Over the past month or 2 I've noticed that my friend activity feed doesn't update unless I'll toggle it off/on from settings. This morning when I brought it up on my laptop, it showed my most recent friend had listened to something 1d ago. When I tog...

Stevvvvvvve
Regular
Over the past month or 2 I've noticed that my friend activity feed doesn't update unless I'll toggle it off/on from settings. This morning when I brought it up on my laptop, it showed my most r...
2018-11-23 2:12:24 PM
2018-11-23 2:16:43 PM
Mantisentil
Community Legend
158 Views
1 replies
0 likes

158 Views
1 replies
0 likes

Windows 10 & tri-monitors

PlanPremiumCountry USADeviceHP elite book with 2 extra monitorsOperating Systemwindows 10 My Question or IssueOkay - so when I am at work, I use a windows 10 laptop, w/ 3 monitors (the one in the laptop + 2 externals). Whenever I use the webplayer, a...

user-removed
Visitor
Plan Premium Country USA Device HP elite book with 2 extra monitors Operating System windows 10 My Question or Issue Okay - so when I am at work, I use a windows 10 laptop, w/ ...
2018-11-16 4:30:49 PM
2018-11-23 1:34:27 PM
Mantisentil
Community Legend
249 Views
1 replies
0 likes

249 Views
1 replies
0 likes

Spotify pause mutes youtube with Bluetooth Headphones

DeviceDesktop PCOperating SystemWindows 10 64 bit Pro My Question or Issue Ok so here is the thing. When I have my CX 6.00 BT headset and I pause spotify it mutes youtube as well, to the point that I don't have sound at all in YT. It works when I tur...

SGTAce
Casual Listener
Device Desktop PC Operating System Windows 10 64 bit Pro My Question or Issue Ok so here is the thing. When I have my CX 6.00 BT headset and I pause spotify it mutes youtub...
2018-11-23 10:07:12 AM
642 Views
0 replies
2 likes
Youtube

642 Views
0 replies
2 likes

Solved!! Connection Failed

PlanPremiumCountry (Turkey)Device(Sony)Operating System(Android) My Question or Issue My issue is my phone and desktop connection always breaks. When I want to chance song I have to open my phone lock ( I am using headset for next song or start-stop ...

Pufpygotfly
Regular
Plan Premium Country (Turkey) Device (Sony) Operating System (Android) My Question or Issue My issue is my phone and desktop connection always breaks. When I want to chan...
2018-11-22 7:25:26 AM
2018-11-23 9:08:11 AM
Mantisentil
Community Legend
562 Views
7 replies
0 likes

562 Views
7 replies
0 likes

Windows client instantly skips all songs

PlanPremium DevicePCOperating SystemWindows 10 My Question or Issue When I try to play a song, it shows the album cover for a short instant before it goes away and warns me "Spotify can't play this right now. If you have the file on your computer you...

AydinBiber
Casual Listener
Plan Premium Device PC Operating System Windows 10 My Question or Issue When I try to play a song, it shows the album cover for a short instant before it goes away and wa...
2018-11-23 8:49:44 AM
2018-11-23 8:54:08 AM
AydinBiber
Casual Listener
136 Views
1 replies
0 likes

136 Views
1 replies
0 likes

Same playlist in 2 devices not syncing

PlanFreeCountry: Argentina DevicePC (Windows 10) and Sony Xperia XZ Premium (Oreo)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Same playlist (Release Radar) are not syncing the not liked songs between both devices.Both...

tanocapo
Music Fan
Plan Free Country: Argentina Device PC (Windows 10) and Sony Xperia XZ Premium (Oreo) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Questio...
2018-11-23 3:12:06 AM
113 Views
0 replies
0 likes

113 Views
0 replies
0 likes

Sootify playlist going to radio.

I keep trying to listen to my, over 14 hour playlist on shuffle mode, and after a couple hours it will just start playing radio instead of continueing with the actual playlist, i even have it downloaded ave it still happens.This happens on both my ph...

Thefox23
Newbie
I keep trying to listen to my, over 14 hour playlist on shuffle mode, and after a couple hours it will just start playing radio instead of continueing with the actual playlist, i even have it downloa...
2018-11-22 10:22:36 PM
204 Views
0 replies
0 likes

204 Views
0 replies
0 likes

How to move to another playlist while preserving song timestamps ?

PlanpremiumCountry TurkeyDeviceIntelOperating SystemWindows 10 My Question or IssueAs my playlist approached 10K songs, I tried to move it to another playlist but this time all the added songs "add dates" are changed to "now" and if I do this I will ...

12312111321
Newbie
Plan premium Country Turkey Device Intel Operating System Windows 10 My Question or Issue As my playlist approached 10K songs, I tried to move it to another playlist but this t...
2018-11-22 6:40:15 PM
149 Views
0 replies
2 likes

149 Views
0 replies
2 likes

Video overflow in desktop app

PlanPremiumCountryArgentina DevicePCOperating SystemWindows 10 My Question or Issue Hi everyone, i didnt found an easy way to report it so here is bug that i found.When i was listening a song, the video of the song appeared, and scrolled down and the...

rodrysauco
Newbie
Plan Premium Country Argentina Device PC Operating System Windows 10 My Question or Issue Hi everyone, i didnt found an easy way to report it so here is bug that i found....
2018-11-22 6:00:45 PM
113 Views
0 replies
0 likes

113 Views
0 replies
0 likes

Spotify keeps jumping song. My patience finished cancelled account

DevicePCPlanPremiumCountry SpainPC Operating SystemWin 10 My Question or Issue Spotify keeps jumping to next song after some time playing one. It happens randomly but I discovered that when the Web Spotify appears in the devices section appears this ...

mastix
Regular
Device PC Plan Premium Country Spain PC Operating System Win 10 My Question or Issue Spotify keeps jumping to next song after some time playing one. It happens...
2018-11-22 5:36:32 PM
185 Views
0 replies
2 likes

185 Views
0 replies
2 likes

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