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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153448 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143878 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11409 Views

1 replies

6 likes

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Queue add played song to my playlist

PlanPremiumCountry DenmarkDevicePcOperating SystemWindows 10 My Question or Issue When I start to listen to my playlist and then adds a song to queue then the queue adds the song på my own playlist. How can I stop it from doing that?

Newbie

Plan Premium Country  Denmark Device Pc Operating System Windows 10   My Question or Issue  When I start to listen to my playlist and then adds a song to queue then the queue...

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SONG IS NOT AVAILABLE

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or Issue Hi there I am trying to listen to this playlist... It still shows in my recently played but cannot access it at all.. Can someone let me know what countries this album is av...

Regular

Plan Premium Country UK  Device PC Operating System Windows 10   My Question or Issue  Hi there I am trying to listen to this playlist... It still shows in my recently played...

avi312singh1

Regular

441 Views

1 replies

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Radio genres disappeared

PlanPremiumCountry U.S.DeviceHP LaptopOperating SystemWin 10 My Question or Issue I opened the app, clicked on "radio," and there were a bunch of genres listed. I clicked on a couple and got radio stations based on those genres. Then I went back to t...

Regular

  Plan Premium Country  U.S. Device HP Laptop Operating System Win 10   My Question or Issue  I opened the app, clicked on "radio," and there were a bunch of genres lis...

vtstang66

Regular

1015 Views

1 replies

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Appears On is not visible on Windows app

PlanPremiumCountryUK DeviceWindows laptopOperating SystemWindows 10 My Question or IssueHi can someone tell me where the Appears On section has gone? I want to see the playlists that my album has been added to. A while ago I found out that tracks fro...

Casual Listener

Plan Premium Country UK   Device Windows laptop Operating System Windows 10   My Question or Issue Hi can someone tell me where the Appears On section has gone? I want to see the...

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Going offline on tablet without interrupting current stream from PC

OK. I get now that this is a “personal” streaming service and I won’t be able to stream to 2 devices at the same time even with premium. So how do I go offline on my iPad to listen to downloaded content while not interrupting my wife listening on the...

Casual Listener

   OK. I get now that this is a “personal” streaming service and I won’t be able to stream to 2 devices at the same time even with premium. So how do I go offline on my iPad to listen to d...

Ortenzio

Composer

625 Views

1 replies

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Your Library > "Songs" = Blank list "Your fav songs will appear here" only on PC, not my Mobile

PlanPremiumCountry USADevice(iPhone Operating System(iOS 12.1.2) My Question or IssueGiven I am logged in via PC Desktop Spotify ApplicationWhen I access Your Library > "Songs",The list is empty, and says "Your favorite songs will appear here, Go to ...

Casual Listener

  Plan Premium Country  USA Device (iPhone 😎 Operating System (iOS 12.1.2)  My Question or Issue Given I am logged in via PC Desktop Spotify Application When I access Your ...

306 Views

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Spotify crashing with local files enabled

With the recent update, Spotify keeps crashing when local music files are enabled. It has been working without any problems for a very long time. But the newest update is crashing the app within 30 seconds if I enable local music library. I have trie...

Newbie

  With the recent update, Spotify keeps crashing when local music files are enabled.  It has been working without any problems for a very long time. But the newest update is crashing the ...

585 Views

0 replies

6 likes

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Desktop App Keeps Stopping

PlanPremiumCountry United KingdomDevicePCOperating SystemWindows 10 My Question or Issue Every time I use spotify on PC the music will eventually just stop playing and the only way for me to get it working again is to go into task manager, end task, ...

Casual Listener

Plan Premium Country  United Kingdom Device PC Operating System Windows 10   My Question or Issue  Every time I use spotify on PC the music will eventually just stop playing ...

ryandonnelly13

Casual Listener

639 Views

2 replies

1 likes

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Solved!! Cant play any songs i haven't listened to before

PlanPremium Operating SystemWindows 10 My Question or IssueI'm always looking for new music to listen to but recently i have come across an extremely annoying problem on my laptop just after buying spotify premium. I can listen to songs that are alre...

Newbie

  Plan Premium   Operating System Windows 10   My Question or Issue I'm always looking for new music to listen to but recently i have come across an extremely annoying problem ...

Marmot73

Casual Listener

2418 Views

5 replies

1 likes

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Can't login on galaxy watch

PlanPremiumCountryNetherlandsDeviceGalaxy WatchOperating SystemTizen 4.0.0.1 My Question or IssueI can't login on my galaxy watch. I have downloaded the spotify app, chose stream on wifi and filled in my username and password. I have bluetooth disabl...

Newbie

Plan Premium Country Netherlands Device Galaxy Watch Operating System Tizen 4.0.0.1   My Question or Issue I can't login on my galaxy watch. I have downloaded the spotify app, chose st...

537 Views

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"Spotify can't play this right now"

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue Any song I try to play gets the message:"Spotify can't play this right now. If you have the file on your computer you can import it" Spotify worked fine last night. I have ...

Newbie

  Plan Premium Country  USA Device PC Operating System Windows 10   My Question or Issue   Any song I try to play gets the message: "Spotify can't play this right n...

Sebasty

Community Legend

555 Views

1 replies

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Lokale Daten laden nicht aufs Handy

Hallo, ich versuche gerade Lieder von meinem Laptop über die Lokale Dateien/Playlist/Herunterladen Anleitung auf meinem Handy in Spotify verfügbar zu machen. Ich kann die Lieder herunterladen und auch per Handy Fernsteuerung speichern, aber sie ersch...

Newbie

Hallo,    ich versuche gerade Lieder von meinem Laptop über die Lokale Dateien/Playlist/Herunterladen Anleitung auf meinem Handy in  Spotify verfügbar zu machen. Ich kann die Lieder ...

489 Views

0 replies

1 likes

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"Can't play the current song."

PlanPremiumCountry USDevicePCOperating SystemWindows 10 My Question or Issue I've been getting a "can't play the current song" error on my PC all morning. Spotify will play on my phone. I have turned off the accelorator thing, as well as disconnected...

Newbie

  Plan Premium Country  US Device PC Operating System Windows 10   My Question or Issue  I've been getting a "can't play the current song" error on my PC all morning.&n...

380 Views

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Spotify prevent laptop from sleeping when i close the lid

When i close my laptop and Spotify is running on the foreground, the music keep playing, it juts lock the PC without sleeping. If i play a video on Chrome or use the Netflix app and close the lid, the laptop goes on stand by correctly.Windows 10 - As...

Casual Listener

When i close my laptop and Spotify is running on the foreground, the music keep playing, it juts lock the PC without sleeping. If i play a video on Chrome or use the Netflix app and close the lid, th...

luispe000

Visitor

3200 Views

2 replies

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Solved!! Can't play specific artists/songs

PlanFree/PremiumCountryHungaryDevicePCOperating SystemWindows 7 (64 bit, Pro) My Question or IssueFor the past month I've been unable to play songs from new artists completely. I click play on for example Loqiemean's Повес2ка album, current song stop...

Casual Listener

Plan Free/Premium Country Hungary Device PC Operating System Windows 7 (64 bit, Pro)   My Question or Issue For the past month I've been unable to play songs from new artists completel...

MattSuda

Spotify Star

5220 Views

28 replies

18 likes

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Superuser Contribution Spotify desktop version sometimes switched to other device playing and then crashed

PlanPremiumCountrySlovakia DevicePCOperating SystemWindows 7 Pro 64 My Question or Issue My Spotify Premium desktop sw often switched to play "other" device (I can´t disable this "feature") after manually switching to play back, sw crashed

Casual Listener

Plan Premium Country Slovakia  Device PC Operating System Windows 7 Pro 64   My Question or Issue   My Spotify Premium desktop sw often switched to play "other" device (I ca...

OneByBoo

Roadie

387 Views

1 replies

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Superuser Contribution Spotify doesn't load anymore after restarting laptop

PlanPremiumCountry UKDeviceWindows 10Operating SystemWindows 10 My Question or Issue Windows Spotify failed to open since a Windows update a few weeks ago, I would reinstall Spotify and then it'd launch, but after restarting/switching off computer, S...

Regular

Plan Premium Country  UK Device Windows 10 Operating System Windows 10   My Question or Issue  Windows Spotify failed to open since a Windows update a few weeks ago, I would ...

Katerina

Spotify Legend

1334 Views

2 replies

2 likes

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Add a desktop equalizer!

It's been YEARS since mobile was gifted with an equalizer, yet the desktop version still lacks this simple feature for BETTER SOUNDING MUSIC. An equalizer changes the way you hear the music, and can help immensly with cheap/poor headphones to get bet...

Music Fan

It's been YEARS since mobile was gifted with an equalizer, yet the desktop version still lacks this simple feature for BETTER SOUNDING MUSIC. An equalizer changes the way you hear the music, and can ...

OneByBoo

Roadie

574 Views

1 replies

1 likes

  • 574 Views
  • 1 replies
  • 1 likes

Old profile picture in Spotify desktop

Plan/PremiumCountry IrelandDevicepcOperating Systemwindows 10 My Question or Issue I think I first signed up for Spotify via facebook, when I did Spotify imported a profile picture and has been showing it in " Your Discover Weekly". This picture is p...

Casual Listener

Plan /Premium Country  Ireland Device pc Operating System windows 10    My Question or Issue  I think I first signed up for Spotify via facebook, when I did  Spotif...

aindriu80

Casual Listener

2633 Views

2 replies

0 likes

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Yet another radio problem

PlanPremiumCountrycruithne Devicelots Operating Systemwindows 10 My Question or IssueAnother day another update another radio problemCan someone please clarify once and for all what on earth is going on with the radio (or lack of)There are posts ever...

Roadie

Plan Premium Country cruithne   Device lots   Operating System windows 10   My Question or Issue Another day another update another radio problem Can someone please clarif...

unclesilas

Roadie

1882 Views

2 replies

10 likes

  • 1882 Views
  • 2 replies
  • 10 likes