Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49284 Views
77 replies
27 likes

49284 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
75234 Views
271 replies
21 likes

75234 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5278 Views
1 replies
6 likes

5278 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145413 Views
0 replies
26 likes
Mac
Windows

145413 Views
0 replies
26 likes

Cannot use Discover Weekly List as a Root for Radio

I really like the Discover Weekly Playlist, it has a mix of just what I like, and I know that the playlist refreshes weekly. I tried creating using it as a root to create a radio or Similar Playlist. The radio option is not there anymore, again, and ...

nysteve
Roadie
I really like the Discover Weekly Playlist, it has a mix of just what I like, and I know that the playlist refreshes weekly. I tried creating using it as a root to create a radio or Similar Playlist....
2019-01-31 8:18:10 PM
280 Views
0 replies
0 likes

280 Views
0 replies
0 likes

Solved!! Spotify installer does nothing when started

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueHi, I would like to get help from the community. Recently I had some update issues with the Spotify app, so I decided to reinstall it. Once I uninstalled the original app, I downloade...

mglaedr
Regular
Plan Premium Device PC Operating System Windows 10 My Question or Issue Hi, I would like to get help from the community. Recently I had some update issues with the Spotify app,...
2019-01-04 2:23:02 PM
2019-01-31 5:44:15 PM
mglaedr
Regular
2676 Views
20 replies
4 likes

2676 Views
20 replies
4 likes

Free Spotify Premium?!

Hi, So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account. A colleague of mine, told me that Spotify Free can just sh...

PixelFy
Newbie
Hi, So I decided to install Spotify on my PC, I still had a Facebook created account, which I didn't want anymore. So I closed that account and used the same email address for my new account...
2019-01-31 2:36:34 PM
2019-01-31 5:09:44 PM
Sebasty
Community Legend
1721 Views
1 replies
0 likes

1721 Views
1 replies
0 likes

Solved!! Switching audio device causes spotify to freeze

PlanPremiumDevicePCOperating SystemWin 7 The title says it all i think.

Koroks
Newbie
Plan Premium Device PC Operating System Win 7 The title says it all i think.
2019-01-04 10:09:35 PM
2019-01-31 4:14:22 PM
user-removed
Not applicable
3769 Views
10 replies
5 likes

3769 Views
10 replies
5 likes

No Posted Solutions Work: "Spotify can't play this right now. If you have the file on your comp..."

PlanFree/PremiumCountry US Device PC (but also a Samsung Galaxy) Operating SystemWindows 10 (but also android on my phone) My Question or Issue For certain songs (for example, Bezardee), Spotify on PC offers the msg "Spotify can't play this right now...

craigwbar
Casual Listener
Plan Free/Premium Country US Device PC (but also a Samsung Galaxy) Operating System Windows 10 (but also android on my phone) My Question or Issue &nbsp...
2019-01-11 7:27:30 PM
2019-01-31 3:05:06 PM
crafte
Newbie
1159 Views
5 replies
1 likes
Spotify can't play this right now.

1159 Views
5 replies
1 likes

The library of my mobile does not synchronize with the pc

PlanPremiumCountrySpain DeviceIphone7plus and apple watch s4Operating SystemWindows 10 My Question or Issue It only synchronizes once a month, meanwhile my pc library has fewer songs than on my phone, the last songs added do not come out, there are s...

SrBas97
Casual Listener
Plan Premium Country Spain Device Iphone7plus and apple watch s4 Operating System Windows 10 My Question or Issue It only synchronizes once a month, meanwhile my pc libra...
2019-01-30 2:47:39 PM
2019-01-31 2:25:33 PM
Nico
Community Legend
345 Views
3 replies
0 likes

345 Views
3 replies
0 likes

Can only play saved music

Hello,I have Spotify free and on my laptop (windows 10) I've been having some trouble.For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doesn't appear on the bottom left, the titel and artist will stay ...

user-removed
Visitor
Hello, I have Spotify free and on my laptop (windows 10) I've been having some trouble. For about a week now I'm not able to listen to any music that I didn't save. When I try, the song doe...
2019-01-30 9:23:05 PM
2019-01-31 12:56:30 PM
forgettingcloud
Casual Listener
1048 Views
3 replies
1 likes

1048 Views
3 replies
1 likes

Steam streaming audio drivers won't work with spotify

PlanPremiumCountry NODeviceComputerOperating SystemWindows 10 My Question or Issue Hello,Not sure if this is a Spotify or steam problem.The problem is that when I enabled Steam In Home Streaming on my computer and started a game, steam prompted me to...

chosen-username
Newbie
Plan Premium Country NO Device Computer Operating System Windows 10 My Question or Issue Hello, Not sure if this is a Spotify or steam problem. The problem is that ...
2019-01-31 12:09:50 PM
516 Views
0 replies
0 likes

516 Views
0 replies
0 likes

Collaborative Playlist Issue

Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were able to see the playlist it came up on, so other of his friends can...

Ronny_Gorani
Newbie
Hey guys, I'm a regular user of Spotify, on both my computer and my phone. My friend used to have a collaberative playlist with other people, and everytime he played a song, you were ...
2019-01-31 11:16:25 AM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Superuser Contribution Spotify crashes on computer every time I remove my headphone jack.

PlanPremiumCountryNorway DevicePCOperating SystemWindows My Question or Issue I am having trouble with Spotify crashing EVERY time I unplug my headphones. The program with then repeat a second of sound endlessly. Reinstalling the program doesn't work...

Kakestykke
Casual Listener
Plan Premium Country Norway Device PC Operating System Windows My Question or Issue I am having trouble with Spotify crashing EVERY time I unplug my headphones.&nb...
2019-01-07 1:38:25 PM
2019-01-31 8:49:23 AM
taivaansusi
Newbie
4190 Views
21 replies
5 likes

4190 Views
21 replies
5 likes

Multiple issues following latest update

I have a Student account and write from Italy. I'm experiencing a couple of very annoying issues following the latest update in the desktop app. I can only play music from my favourites. I cannot add new music to favourites, nor play music from the a...

forgettingcloud
Casual Listener
I have a Student account and write from Italy. I'm experiencing a couple of very annoying issues following the latest update in the desktop app. I can only play music from my favour...
2019-01-31 2:22:44 AM
2019-01-31 7:31:39 AM
DennyEMufc
Roadie
681 Views
2 replies
0 likes

681 Views
2 replies
0 likes

Spotify won't play a majority of songs.

I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two songs became avaliable. That was yesterday, today about 80% of t...

Squawk31
Newbie
I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two...
2019-01-31 4:45:08 AM
344 Views
0 replies
3 likes

344 Views
0 replies
3 likes

Spotify search won't let me play any songs while I'm on my computer

PlanFreeCountry U.K.DevicePCOperating SystemWindows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to the side, and pressing the play button results in nothing but a symbol of a spotify r...

Matkovick
Newbie
Plan Free Country U.K. Device PC Operating System Windows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to...
2019-01-30 10:01:12 PM
2019-01-31 4:14:21 AM
USELESSDIPSH1T
Regular
1229 Views
2 replies
1 likes
can't search
PC
spotify pc
Win10
Windows 10
windows 10 enterprise
won't play

1229 Views
2 replies
1 likes

Spotify won't show the right song

PlanPremiumCountry CanadaDeviceEssential Phone PH-1, desktop PC, Alexa EchoOperating SystemAndroid 9, Windows 10, ??? My Question or Issue Hi, since few weeks maybe months I notice Spotify won't show the right song I'm listening. Most of the time it'...

Fabe56
Casual Listener
Plan Premium Country Canada Device Essential Phone PH-1, desktop PC, Alexa Echo Operating System Android 9, Windows 10, ??? My Question or Issue Hi, since few wee...
2019-01-31 2:50:42 AM
364 Views
0 replies
0 likes

364 Views
0 replies
0 likes

Popularity meter gone?

The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict how popular a song is. Is this a permanent change? Te...

pkharm
Casual Listener
The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict ho...
2019-01-31 2:10:29 AM
349 Views
0 replies
0 likes

349 Views
0 replies
0 likes

I can listen to music on my phone, but not on windows 10

Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help

Velid
Newbie
Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help
2019-01-31 1:57:49 AM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Playlist glitching

PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueSo this also a issue on the web player. I was listening to the lo-fi beats playlist (btw such a good playlist) however, when it got passed the first song (Seymour by ...

hyper2
Casual Listener
Plan Free Country United States Device PC Operating System Windows 10 My Question or Issue So this also a issue on the web player. I was listening to the lo-fi beats playlist...
2019-01-30 10:46:25 PM
2019-01-30 10:48:57 PM
hyper2
Casual Listener
474 Views
1 replies
0 likes

474 Views
1 replies
0 likes

Hard Crash in Windows 7

PlanFreeCountryUSADeviceDesktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active)Operating SystemWindows 7 (build 7601), My Question or IssueJust installed the latest update for ...

lantanadan
Newbie
Plan Free Country USA Device Desktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active) Operating System Windows 7 (build...
2019-01-30 9:26:03 PM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Error 502 and 504

PlanPremiumCountry UKDeviceDesktop & Samsung S8Operating SystemWin7 and Android My Question or IssueSpotify Browser has stopped working, circa 15:15 UK time. I've tried on Chrome, IE and on my android phone and all of them are displaying either error...

clfurness
Newbie
Plan Premium Country UK Device Desktop & Samsung S8 Operating System Win7 and Android My Question or Issue Spotify Browser has stopped working, circa 15:15 UK time. I've tr...
2019-01-30 4:57:08 PM
298 Views
0 replies
0 likes

298 Views
0 replies
0 likes

iOS app locks up. On restart, the queue resets

PlanFreeCountry USofADevice(iPad mini)Operating System(iOS 12.1.3)Spotify Appv 8.4.90 After pausing the music and switching to a different app, the Spotify app will occasionally be locked up when I go back to it. No response from the play button. Eve...

detox665
Regular
Plan Free Country USofA Device (iPad mini) Operating System (iOS 12.1.3) Spotify App v 8.4.90 After pausing the music and switching to a different app, the Spotify app w...
2019-01-30 4:39:28 PM
209 Views
0 replies
1 likes

209 Views
0 replies
1 likes

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