Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81896 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
781121 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
19425 Views
20 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountry ITDevicePCOperating SystemWindows 7 My Question or Issue Hi, i have a problem with the desktop app. It basically turned out to be useless due to this big bug (IMO): i cant play any music and all my playlists (either created by me a...
Plan Premium Country IT Device PC Operating System Windows 7 My Question or Issue Hi, i have a problem with the desktop app. It basically turned out to be useless due to ...
Community Legend
776 Views
1 replies
1 likes
I am running the desktop version of spotify on Win10. Since about a week ago, I was unable to play any songs on spotify. When I click the play button, it just changes to the pause icon and nothing happens. Also my favorite songs list appears to be em...
I am running the desktop version of spotify on Win10. Since about a week ago, I was unable to play any songs on spotify. When I click the play button, it just changes to the pause icon and no...
Community Legend
800 Views
1 replies
0 likes
PlanFree/PremiumCountryBrazilOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i cant play any song that isnt saved on my library. When i click on a song that isnt saved on my library the name of the song goes green but it ...
Plan Free/Premium Country Brazil Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i cant play any song that isnt saved on my library. When i c...
Community Legend
656 Views
2 replies
0 likes
PlanPremiumCountryID DeviceXiaomi Note 4Operating SystemWindows 10 My Question or Issue How did i can fix it?I dont know what happen with my spotify on windows 10
Plan Premium Country ID Device Xiaomi Note 4 Operating System Windows 10 My Question or Issue How did i can fix it? I dont know what happen with my spotify on windows ...
Community Legend
1092 Views
1 replies
0 likes
PlanFreeCountry IrelandDeviceDesktopOperating SystemWindows 10 My Question or Issue so today i opened spotify and i tried looking for a song but it was unable to play.. i went into the sys32/devices/etc and deleted the host ips.ive tried reinstalling...
Plan Free Country Ireland Device Desktop Operating System Windows 10 My Question or Issue so today i opened spotify and i tried looking for a song but it was unab...
Community Legend
399 Views
1 replies
0 likes
PlanFreeCountry USADeviceDesktop Operating System(Windows 10) My Question or IssueMy music doesnt appear on spotify after I have reinstalled the program several times. I even tried playing other music and what not but none of them play. The music on ...
Plan Free Country USA Device Desktop Operating System (Windows 10) My Question or Issue My music doesnt appear on spotify after I have reinstalled the program several tim...
Community Legend
565 Views
1 replies
1 likes
PlanPremiumCountry Czech RepublicOperating SystemWindows 8 My Question or IssueMy spotify computer app won't show or play any song not just in my music library, but everything in general. (The only song in my library is something from local files, bu...
Plan Premium Country Czech Republic Operating System Windows 8 My Question or Issue My spotify computer app won't show or play any song not just in my music library, but every...
Casual Listener
16246 Views
3 replies
3 likes
Hi I reinstalled Spotify and when I logged back into my account only the local files were showing. However on my phone I still had all my songs in the playlist. I've tried to reinstall and delete cache. Both didn't work. Please help Thanks in advance
Hi I reinstalled Spotify and when I logged back into my account only the local files were showing. However on my phone I still had all my songs in the playlist. I've tried to reinstall and d...
Community Legend
1264 Views
2 replies
0 likes
PlanFreeCountry United StatesDevice(iPhone 7)Operating System(Windows 10) My Question or Issue I'm trying to play songs from the D-Day Darlings, but they're all greyed out? Is this because I am American and they are a British band?
Plan Free Country United States Device (iPhone 7) Operating System (Windows 10) My Question or Issue I'm trying to play songs from the D-Day Darlings, but they're...
Community Legend
1276 Views
2 replies
0 likes
PlanFreeCountryUnited StatesDeviceDell inspironOperating SystemWindows 10 My Question or IssueI am a new spotify user, and at first it was very good. But about a week after, my desktop app stopped letting me listen to music, and stopped showing me th...
Plan Free Country United States Device Dell inspiron Operating System Windows 10 My Question or Issue I am a new spotify user, and at first it was very good. But about a week after, ...
Casual Listener
1014 Views
3 replies
1 likes
Hello My Daily Mix 1 has only 3 songs, and every week it is changing songs / artists but it is always 3 songs. Other daily mixes are normal. When last song ends it is not continuing even though repeat is activated. It just stops with no previous / ne...
Hello My Daily Mix 1 has only 3 songs, and every week it is changing songs / artists but it is always 3 songs. Other daily mixes are normal. When last song ends it is not continuing...
Composer
831 Views
5 replies
1 likes
Premium account. Netherlands. Samsung laptop. Windows 8. I was using it on my Samsung laptop, but now it simply do not play the songs. It works and it recognizes if I change the device (i.e. from phone to chromecast) but it does not play any song. Ti...
Premium account. Netherlands. Samsung laptop. Windows 8. I was using it on my Samsung laptop, but now it simply do not play the songs. It works and it recognizes if I change the devic...
Community Legend
1985 Views
3 replies
0 likes
I've run into this on a few songs using Spotify on Windows 10 that just wont play, but now I was looking to listen to Caravan Palace new single and it wouldn't play. Actually, not a single one of there songs will play. These songs do play on my mobil...
I've run into this on a few songs using Spotify on Windows 10 that just wont play, but now I was looking to listen to Caravan Palace new single and it wouldn't play. Actually, not...
Casual Listener
468 Views
2 replies
0 likes
PlanFamilyCountry ItalyDevicePCOperating SystemWindows 10 My Question or Issue The album Dead Ringer by Meat Loaf is shown but cannot be played. When trying to play, the songs are just skipped one by one. There is a blue error message a the top (see ...
Plan Family Country Italy Device PC Operating System Windows 10 My Question or Issue The album Dead Ringer by Meat Loaf is shown but cannot be played. When trying to...
Regular
1286 Views
2 replies
0 likes
PlanFreeCountry USADeviceDesktopWindows 10 My Question or Issue Is there a way to import your own music from you file library on Windows 10? I have some songs that aren't on Spotify and I would like to add them to my playlists.
Plan Free Country USA Device Desktop Windows 10 My Question or Issue Is there a way to import your own music from you file library on Windows 10? I have some songs that ar...
Community Legend
756 Views
1 replies
0 likes
I listened to alot still the same My Question or Issue
I listened to alot still the same My Question or Issue
Casual Listener
1295 Views
2 replies
5 likes
PlanPremiumCountry UKOperating SystemWindows 10, Android Oxygen OS 5.0.8 Just wondering if the music quality settings have been removed from the Windows 10 desktop app and the current android build of Spotify? I've not checked my settings for a while...
Plan Premium Country UK Operating System Windows 10, Android Oxygen OS 5.0.8 Just wondering if the music quality settings have been removed from the Windows 10 desktop app and the...
Regular
6025 Views
4 replies
0 likes
PlanPremiumCountry MéxicoDevicePCOperating SystemWindows 10My Question or IssueSome days ago, I started having issues with Spotify, I've tried reinstalling it, deleting cache data, following instructions of Technical support, but nothing worked. I li...
Plan Premium Country México Device PC Operating System Windows 10 My Question or Issue Some days ago, I started having issues with Spotify, I've tried reinstalling it, deleting...
Composer
5726 Views
7 replies
2 likes
Why do I get such an error??PlanPremiumCountryTurkey Operating SystemWindows 10
Why do I get such an error?? Plan Premium Country Turkey Operating System Windows 10
Spotify Star
1749 Views
3 replies
1 likes
I've had this issue for a while now.Whenever I load up spotify, no music shows up in my playlist on the desktop app.Even when I try to play music, it comes up highlighted green like it's playing, but it just doesn't play. On the web player, I can see...
I've had this issue for a while now. Whenever I load up spotify, no music shows up in my playlist on the desktop app. Even when I try to play music, it comes up highlighted green like it's playing,...
Casual Listener
3107 Views
6 replies
3 likes
