Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Regular
14036 Views
110 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1934 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4865 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryItaly Operating SystemWindows 10 My Question or IssueUntill a couple of weeks agoo on Spotify it was possible to save music and then see it, visualize it in the artists you saved, even if you hadn't selected "Follow Artist":Now that...
Plan Premium Country Italy Operating System Windows 10 My Question or Issue Untill a couple of weeks agoo on Spotify it was possible to save music and then see it, visualize it...
Visitor
490 Views
1 replies
0 likes
PlanFreeCountryunited kingdomOperating SystemWindows 10 My Question or IssueSo about a week ago i uninstalled spotify due to a bug where only certain songs would play. So i then reinstalled it and now songs will not apear at all, this is the case in ...
Plan Free Country united kingdom Operating System Windows 10 My Question or Issue So about a week ago i uninstalled spotify due to a bug where only certain songs would play. So i then ...
Community Legend
2099 Views
1 replies
1 likes
PlanPremiumCountrygermany DeviceComputer(Windows)Operating SystemWindows 10 My Question or Issue
Plan Premium Country germany Device Computer(Windows) Operating System Windows 10 My Question or Issue
Community Legend
442 Views
1 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceWindows 10, Huawei Mate 20 liteOperating SystemWindows 10 My Question or IssueStarted yesterday, I saved a few songs on my phone to my library. When I got home, I played the same songs in the library on my compu...
Plan Premium Country The Netherlands Device Windows 10, Huawei Mate 20 lite Operating System Windows 10 My Question or Issue Started yesterday, I saved a few songs on my phone to my ...
Community Legend
709 Views
3 replies
1 likes
PlanFreeCountryLebanonDeviceMSI GS73VR 7RF Stealth ProOperating SystemWindows 10 ProMy Question or IssueGo to favorite songsSort by titleTried to delete a song which has the same name in two albums Spotify deleted both instead of the one I pressed un...
Plan Free Country Lebanon Device MSI GS73VR 7RF Stealth Pro Operating System Windows 10 Pro My Question or Issue Go to favorite songs Sort by title Tried to delete a song which has the sa...
Spotify Legend
1407 Views
7 replies
0 likes
Free, NetherlandsWindows 10 Home My Question or Issue On my laptop I have this issue where the program doesnt seem to be loading up properly. This is the result: Its not working at all, and removing/reinstalling seems to work one time and then it wil...
Free, Netherlands Windows 10 Home My Question or Issue On my laptop I have this issue where the program doesnt seem to be loading up properly. This is...
Roadie
1001 Views
3 replies
0 likes
PlanPremiumCountryUS Operating SystemWindows 10 I can't get Spotify to work at all with my computer. I've tried reinstalling, signing in and signing out, but it's apparently made the issue worse. Music won't even be played on my web browser.I'm not s...
Plan Premium Country US Operating System Windows 10 I can't get Spotify to work at all with my computer. I've tried reinstalling, signing in and signing out, but it's apparently...
Community Legend
67523 Views
3 replies
0 likes
PlanFree/PremiumCountry PortugalDevicePC and smartphoneOperating SystemWin10 and Android My Question or IssueIn portugal many musics are not start playing I hit play and time still 0:00 and not play (it may not be only in portugal)for example:365 kat...
Plan Free/Premium Country Portugal Device PC and smartphone Operating System Win10 and Android My Question or Issue In portugal many musics are not start playing I hit play...
Casual Listener
1275 Views
7 replies
0 likes
PlanPremiumCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueLocal Files Section is not showing up in spotify (ver 1.1.1.348.g9064793a).I can't add a local file to playlist anymore.
Plan Premium Country Portugal Device PC Operating System Windows 10 My Question or Issue Local Files Section is not showing up in spotify (ver 1.1.1.348.g9064793a). I can't add a lo...
Casual Listener
4469 Views
3 replies
2 likes
so certain songs wouldnt play when i pressed on them the album cover in the corner was blank and the songs just wouldt play after looking on here a lot of people said reinstall works so i tried and now no songs will play and all my playlists are empt...
so certain songs wouldnt play when i pressed on them the album cover in the corner was blank and the songs just wouldt play after looking on here a lot of people said reinstall works so i tried and n...
Casual Listener
1354 Views
2 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceWindows Desktop CustomOperating SystemWindows 10 My Question or IssueMy Spotify refuses to load any of the music from my library, it just redirects me to browse in all of my categories, Albums, Artists, Songs etc...
Plan Premium Country United Kingdom Device Windows Desktop Custom Operating System Windows 10 My Question or Issue My Spotify refuses to load any of the music from my library, it jus...
Newbie
858 Views
2 replies
0 likes
one of the below information is required. However, the more you provide the easier it will be for us to try and help. Yes my spotify loads slowly and 1 station only has 1 song when before it had 3 hours worth. What do I do and how do I fix it ? windo...
one of the below information is required. However, the more you provide the easier it will be for us to try and help. Yes my spotify loads slowly and 1 station only has 1 song when before it ha...
Community Legend
1573 Views
1 replies
0 likes
My Question or IssueHi, I no longer see suggested radio stations based on recent playlists and I am unable to create a new Radio station. I simply have ten options for artist-based stations. PlanPremiumCountryUKDeviceHP laptopOperating SystemWindows ...
My Question or Issue Hi, I no longer see suggested radio stations based on recent playlists and I am unable to create a new Radio station. I simply have ten options for artist-based stations. ...
Casual Listener
644 Views
2 replies
3 likes
PlanPremiumCountryUSDeviceHP LaptopOperating SystemWindows 10 My Question or IssueI have always had a problem using the radio feature. It says "Error Failed to load", so i uninstalled Spotify and tried a fresh install from the website. Now nothing wi...
Plan Premium Country US Device HP Laptop Operating System Windows 10 My Question or Issue I have always had a problem using the radio feature. It says "Error Failed to load", so i un...
Community Legend
527 Views
1 replies
0 likes
I have recently reinstalled spotify on my laptop and I found that all my playlists were showing empty while their names were all right. Spotify on my phone shows everything same as before.
I have recently reinstalled spotify on my laptop and I found that all my playlists were showing empty while their names were all right. Spotify on my phone shows everything same as before.
Community Legend
1395 Views
4 replies
0 likes
PlanFree/PremiumCountryAlgeriaOperating SystemWindows 10 My Question or IssueI saw older posts which say they fixed my issue with some update.Note that i have the latest version of spotify.
Plan Free/Premium Country Algeria Operating System Windows 10 My Question or Issue I saw older posts which say they fixed my issue with some update.Note that i have the latest ...
Community Legend
1763 Views
8 replies
0 likes
I have attempted to post this but was marked as spam. Here is the issue in full detail: https://justpaste.it/2g0r9 Ultimately, the issue is: Synced local files are working fine on my Desktop AND Phone in some cases, but in other cases they are ONLY w...
I have attempted to post this but was marked as spam. Here is the issue in full detail: https://justpaste.it/2g0r9 Ultimately, the issue is: Synced local files are working ...
Gig Goer
573 Views
1 replies
0 likes
PlanPremiumCountry USADeviceDell i7 LaptopOperating SystemWindows 8.1 My Question or Issue My Spotify randomly stops playing music. The progress bar continues as if it is playing but there is no sound. If I attempt to change tracks it starts giving m...
Plan Premium Country USA Device Dell i7 Laptop Operating System Windows 8.1 My Question or Issue My Spotify randomly stops playing music. The progress bar continues as if...
Casual Listener
554 Views
2 replies
0 likes
Hello. I've been trying to turn Spotify on, and all I got was a black screen with few buttons on top but nothing more, I've got no downloads in the background, and no running apps. I've got Spotify premium. been waiting for 10 minutes, still nothing.
Hello. I've been trying to turn Spotify on, and all I got was a black screen with few buttons on top but nothing more, I've got no downloads in the background, and no running apps. I've got Spotify p...
Community Legend
575 Views
1 replies
0 likes
PlanPremiumCountry PolandDeviceDell Latitute 7440Operating System Windows 7 Ent SP1 64-bit My Question or IssueI have been using Spotify for years, but recently it started to misbehave. Each time something is changed in audio devices e.g. I connect a...
Plan Premium Country Poland Device Dell Latitute 7440 Operating System Windows 7 Ent SP1 64-bit My Question or Issue I have been using Spotify for years, but r...
Casual Listener
862 Views
2 replies
1 likes
