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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2560 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

157127 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

154980 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11552 Views

1 replies

6 likes

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Solved!! Spotify not showing any songs

PlanPremiumCountry Czech RepublicOperating SystemWindows 8 My Question or IssueMy spotify computer app won't show or play any song not just in my music library, but everything in general. (The only song in my library is something from local files, bu...

Casual Listener

Plan Premium Country  Czech Republic Operating System Windows 8  My Question or Issue My spotify computer app won't show or play any song not just in my music library, but every...

davidstok

Casual Listener

16193 Views

3 replies

3 likes

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Solved!! Lost all music on pc after reinstalling Spotify

Hi I reinstalled Spotify and when I logged back into my account only the local files were showing. However on my phone I still had all my songs in the playlist. I've tried to reinstall and delete cache. Both didn't work. Please help Thanks in advance

Newbie

Hi   I reinstalled Spotify and when I logged back into my account only the local files were showing. However on my phone I still had all my songs in the playlist. I've tried to reinstall and d...

Mantisentil

Community Legend

1253 Views

2 replies

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Can't play songs from a foreign band?

PlanFreeCountry United StatesDevice(iPhone 7)Operating System(Windows 10) My Question or Issue I'm trying to play songs from the D-Day Darlings, but they're all greyed out? Is this because I am American and they are a British band?

Newbie

  Plan Free Country  United States Device (iPhone 7) Operating System (Windows 10)   My Question or Issue  I'm trying to play songs from the D-Day Darlings, but they're...

Mantisentil

Community Legend

1268 Views

2 replies

0 likes

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Solved!! Spotify will not work on desktop

PlanFreeCountryUnited StatesDeviceDell inspironOperating SystemWindows 10 My Question or IssueI am a new spotify user, and at first it was very good. But about a week after, my desktop app stopped letting me listen to music, and stopped showing me th...

Casual Listener

Plan Free Country United States Device Dell inspiron Operating System Windows 10   My Question or Issue I am a new spotify user, and at first it was very good. But about a week after, ...

sublimelizard

Casual Listener

1005 Views

3 replies

1 likes

Other
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Daily Mix 1 issue

Hello My Daily Mix 1 has only 3 songs, and every week it is changing songs / artists but it is always 3 songs. Other daily mixes are normal. When last song ends it is not continuing even though repeat is activated. It just stops with no previous / ne...

Visitor

Hello   My Daily Mix 1 has only 3 songs, and every week it is changing songs / artists but it is always 3 songs. Other daily mixes are normal.   When last song ends it is not continuing...

isaumyam

Composer

803 Views

5 replies

1 likes

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Solved!! On specific laptop, spotify does not play.

Premium account. Netherlands. Samsung laptop. Windows 8. I was using it on my Samsung laptop, but now it simply do not play the songs. It works and it recognizes if I change the device (i.e. from phone to chromecast) but it does not play any song. Ti...

Casual Listener

Premium account. Netherlands. Samsung laptop. Windows 8.   I was using it on my Samsung laptop, but now it simply do not play the songs.  It works and it recognizes if I change the devic...

Sebasty

Community Legend

1974 Views

3 replies

0 likes

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Cant get an artist to play on Win 10 desktop app but will play mobile and through Alexa

I've run into this on a few songs using Spotify on Windows 10 that just wont play, but now I was looking to listen to Caravan Palace new single and it wouldn't play. Actually, not a single one of there songs will play. These songs do play on my mobil...

Casual Listener

I've run into this on a few songs using Spotify on Windows 10 that just wont play, but now I was looking to listen to Caravan Palace new single and it wouldn't play. Actually, not...

kenzoyd123

Casual Listener

461 Views

2 replies

0 likes

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Album Dead Ringer by Meat Loaf is shown but cannot be played....

PlanFamilyCountry ItalyDevicePCOperating SystemWindows 10 My Question or Issue The album Dead Ringer by Meat Loaf is shown but cannot be played. When trying to play, the songs are just skipped one by one. There is a blue error message a the top (see ...

Regular

Plan Family Country  Italy Device PC Operating System Windows 10   My Question or Issue  The album Dead Ringer by Meat Loaf is shown but cannot be played. When trying to...

moster67

Regular

1271 Views

2 replies

0 likes

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Import Your Own Songs from Windows 10

PlanFreeCountry USADeviceDesktopWindows 10 My Question or Issue Is there a way to import your own music from you file library on Windows 10? I have some songs that aren't on Spotify and I would like to add them to my playlists.

Newbie

Plan Free Country  USA Device Desktop Windows 10   My Question or Issue  Is there a way to import your own music from you file library on Windows 10? I have some songs that ar...

Sebasty

Community Legend

752 Views

1 replies

0 likes

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Solved!! Have the Music Quality Settings been removed recently?

PlanPremiumCountry UKOperating SystemWindows 10, Android Oxygen OS 5.0.8 Just wondering if the music quality settings have been removed from the Windows 10 desktop app and the current android build of Spotify? I've not checked my settings for a while...

Regular

Plan Premium Country  UK Operating System Windows 10, Android Oxygen OS 5.0.8   Just wondering if the music quality settings have been removed from the Windows 10 desktop app and the...

Ollyjm

Regular

5954 Views

4 replies

0 likes

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Solved!! My Spotify stopped working

PlanPremiumCountry MéxicoDevicePCOperating SystemWindows 10My Question or IssueSome days ago, I started having issues with Spotify, I've tried reinstalling it, deleting cache data, following instructions of Technical support, but nothing worked. I li...

Casual Listener

  Plan Premium Country  México Device PC Operating System Windows 10 My Question or Issue Some days ago, I started having issues with Spotify, I've tried reinstalling it, deleting...

RockstarFischer

Composer

5706 Views

7 replies

2 likes

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"This playlist is currently empty" error

Why do I get such an error??PlanPremiumCountryTurkey Operating SystemWindows 10

Visitor

Why do I get such an error?? Plan Premium Country Turkey   Operating System Windows 10  

Bittencourt

Spotify Star

1737 Views

3 replies

1 likes

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Solved!! None of my music will show, and no songs will play

I've had this issue for a while now.Whenever I load up spotify, no music shows up in my playlist on the desktop app.Even when I try to play music, it comes up highlighted green like it's playing, but it just doesn't play. On the web player, I can see...

Casual Listener

I've had this issue for a while now. Whenever I load up spotify, no music shows up in my playlist on the desktop app. Even when I try to play music, it comes up highlighted green like it's playing,...

_tomoa

Casual Listener

3057 Views

6 replies

3 likes

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Solved!! [Desktop] Canno't Use dekstop app

Plan: FreeCountry: ItalyDevice: PC DekstopOperating System: Windows 10Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist.I attach 2 screenshot, one of a playlsit i usally use and one ...

Casual Listener

Plan: Free Country: Italy Device: PC Dekstop Operating System: Windows 10 Yesterday i download the desktop version of spotify. When i logged in i canno't find any kind of music or my playlist. I...

Mantisentil

Community Legend

994 Views

3 replies

0 likes

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Solved!! Songs I haven't played in the past won't play at all

I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, it's just like the default image, the bar doesn't mo...

Casual Listener

I actually haven't checked on other devices, but on my pc at least, songs and even podcasts won't play at all, at the bottom where you'd normally see the track playing with the picture to the left, i...

Mantisentil

Community Legend

986 Views

4 replies

0 likes

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Syncing to other devices without permission

PlanFreeCountry USOperating SystemWindows 10My Question or Issue Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing up with her roku and I even get stuck with her songs and playlists in my ac...

Regular

Plan Free Country  US Operating System Windows 10 My Question or Issue  Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing ...

OneByBoo

Roadie

630 Views

1 replies

1 likes

Connect
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Web Player Only Plays Songs for 9 Seconds

Plan: PremiumCountry: USDevice: HP Laptop ProBookOperating System: Windows 10 My Question or IssueSpotify web player only plays songs for 9 seconds and then skips to the next. Or, it will rapidly skip songs before playing them. This is occurring on C...

Newbie

Plan: Premium Country: US Device: HP Laptop ProBook Operating System: Windows 10   My Question or Issue Spotify web player only plays songs for 9 seconds and then skips to t...

Sebasty

Community Legend

1133 Views

1 replies

0 likes

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  • 1 replies
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Music is not shown in playlists

PlanPremiumCountry SpainDeviceLenovo ideapad 300-15ISKOperating SystemWindows 10My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, and if I search them (for instance, an album) and try to play them, they won't b...

Newbie

Plan Premium Country  Spain Device Lenovo ideapad 300-15ISK Operating System Windows 10 My Question or Issue  Whenever I try to play any playlist, the songs in it won't be shown, a...

cassieblackwood

Regular

780 Views

2 replies

0 likes

music not played
music not shown
Playlists
problem
Windows
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Solved!! Some songs don't play.

PlanFreeCountry BrazilDeviceNotebookOperating SystemWindows 10 My Question or Issue Basically some songs just don't play and show a image like this and It's happens with a lot of songs.

Casual Listener

  Plan Free Country  Brazil Device Notebook Operating System Windows 10   My Question or Issue  Basically some songs just don't play and show a image like this  ...

cassieblackwood

Regular

13792 Views

5 replies

4 likes

  • 13792 Views
  • 5 replies
  • 4 likes