Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 74885 Views
  • 79 replies
  • 27 likes
  • 74885 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nekse
  • Casual Listener
  • 89618 Views
  • 285 replies
  • 22 likes
  • 89618 Views
  • 285 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6425 Views
  • 1 replies
  • 6 likes
  • 6425 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146909 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146909 Views
  • 0 replies
  • 26 likes

steam x spotify

hello there,yes i kno there is an article on steam intergating with spotifyif you dont know what im talking about here it is:https://community.spotify.com/t5/Live-Ideas/Partnership-Steam-Integration/idi-p/991917now my question is that do we already h...

  • Newbie
  • hello there,yes i kno there is an article on steam intergating with spotify if you dont know what im talking about here it is:https://community.spotify.com/t5/Live-Ideas/Partnership-Steam-Integratio...
  • 559 Views
  • 0 replies
  • 0 likes
  • 559 Views
  • 0 replies
  • 0 likes

Ruined Song/Album Organisation

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...

  • Gig Goer
  • Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...
  • 436 Views
  • 0 replies
  • 0 likes
  • Android
    Indexing
    iphone
    music
    Organisation
    PC
  • 436 Views
  • 0 replies
  • 0 likes

Force Spotify to display original artist names

Spotify started translating Russian artist names into English. Is there a way to force it to display original names in Cyrillic, or (at least) to send the original artist names to Last.fm?

  • Newbie
  • Spotify started translating Russian artist names into English. Is there a way to force it to display original names in Cyrillic, or (at least) to send the original artist names to Last.fm?  
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

Spotify wont plau any music/playlists at all on my pc

I have been having a issue with my spotify skipping some songs and now it wont play any music, my playlists are blank as well. I downloaded the spotify app to my pc from the website. I did everything from doing a fresh install, downloading the one fe...

  • Newbie
  •   I have been having a issue with my spotify skipping some songs and now it wont play any music, my playlists are blank as well. I downloaded the spotify app to my pc from the website. I did ev...
  • 321 Views
  • 0 replies
  • 2 likes
  • 321 Views
  • 0 replies
  • 2 likes

Solved!! Spotify does not play certain songs

The desktop version (on Windows 10) of my Spotify does not play some songs, while some others it does. When it happens the name of the song becomes green and the play button turn into pause, but there is no loaded image of the song at the bottom left...

  • Casual Listener
  • The desktop version (on Windows 10) of my Spotify does not play some songs, while some others it does. When it happens the name of the song becomes green and the play button turn into pause, but ther...
  • Señorflip
  • Gig Goer
  • 4627 Views
  • 11 replies
  • 5 likes
  • 4627 Views
  • 11 replies
  • 5 likes

no results when seraching for music

On my windows phone when i search for music there always no result at all. Got this problem for a month. I reinstalled two times... Same problem. I cant search for an artist or a song...

  • Casual Listener
  •  On my windows phone when i search for music there always no result at all. Got this problem for a month. I reinstalled two times... Same problem. I cant search for an artist or a song... &nbsp...
  • smiley_rylee
  • Newbie
  • 1304 Views
  • 3 replies
  • 0 likes
  • 1304 Views
  • 3 replies
  • 0 likes

Can't use radio, discovery weekly and release radar are uncomplete

PlanPremiumCountry Germany Operating SystemWindows 10,etcMy Question or IssueHello Spotify Community,I need some help. My Spotify is acting really really weird. I have Premium. I stream music on spotify every day. But for 1 month my Spotify is acting...

  • Casual Listener
  • Plan Premium Country  Germany   Operating System Windows 10,etc My Question or Issue Hello Spotify Community, I need some help. My Spotify is acting really really weird. I have Pre...
  • Jeremy1Brusa
  • Regular
  • 500 Views
  • 5 replies
  • 0 likes
  • 500 Views
  • 5 replies
  • 0 likes

All of the songs in my playlists are gone, including Spotify created playlists.

I recently upgraded to Premium from a free account through a family plan; however, after upgrading and updating on my Windows 10 system, all of the songs in my playlists have ceased to exist. The playlists themselves are still there, but all of the m...

  • Newbie
  • I recently upgraded to Premium from a free account through a family plan; however, after upgrading and updating on my Windows 10 system, all of the songs in my playlists have ceased to exist. The pla...
  • teddylonglegs
  • Newbie
  • 233 Views
  • 1 replies
  • 3 likes
  • 233 Views
  • 1 replies
  • 3 likes

All my albums and playlists are GONE

PlanPremium (Part of a Family plan)Country HungaryDevice Operating SystemWIN10 My Question or Issue I had some issues with the client, (Beast in Blacks songs weren't playinh) so I reinstalled it. After I logged in, all my playlists and albums were em...

  • Newbie
  •   Plan Premium (Part of a Family plan) Country  Hungary Device   Operating System WIN10   My Question or Issue  I had some issues with the client, (Beast in Blacks...
  • user-removed
  • Not applicable
  • 427 Views
  • 2 replies
  • 1 likes
  • 427 Views
  • 2 replies
  • 1 likes

Solved!! all favorites gone

PlanPremiumCountry uSADevicePCOperating SystemWindows 7 My Question or Issue so i was having some other issues with polaying songs from artist pages/song i dont have saved and after reinstalling to try and fix that issue, ALL my favorite artists/song...

  • Newbie
  •   Plan Premium Country  uSA Device PC Operating System Windows 7   My Question or Issue  so i was having some other issues with polaying songs from artist pages/song i ...
  • user-removed
  • Not applicable
  • 1027 Views
  • 1 replies
  • 0 likes
  • 1027 Views
  • 1 replies
  • 0 likes

Solved!! Saved songs and playlists empty on the desktop app

I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with no success. Any help will be appreciated.PlanFree/Pr...

  • Music Fan
  • I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with n...
  • Deribbile
  • Music Fan
  • 933 Views
  • 5 replies
  • 0 likes
  • 933 Views
  • 5 replies
  • 0 likes

Solved!! Can't play songs from any artist page

PlanPremiumCountry GermanyDeviceLaptopOperating SystemWindows 10 My Question or Issue I can't play any songs from an Artist page - I can play songs from playlists, or from saved songs, or on browse, but not on an artists page. When I try play a song ...

  • Newbie
  • Plan Premium Country  Germany Device Laptop Operating System Windows 10   My Question or Issue  I can't play any songs from an Artist page - I can play songs from playlists, ...
  • Deribbile
  • Music Fan
  • 6776 Views
  • 2 replies
  • 2 likes
  • 6776 Views
  • 2 replies
  • 2 likes

Spotify Windows App won't display Sonos devices (Sonos App does, Spotify Mac does)

Hi there, We currently have 3 Sonos devices set up. On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to a Device" menu. On the same Windows 10 computer through the Sonos app, I'...

  • Casual Listener
  • Hi there,   We currently have 3 Sonos devices set up.   On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to...
  • lina123
  • Casual Listener
  • 838 Views
  • 1 replies
  • 0 likes
  • 838 Views
  • 1 replies
  • 0 likes

windows 10 mode s: spotify with edge does not work

PlanFree/PremiumCountry DevicelaptoopOperating System Windows 10 IMPORTANT: IN MODE S My Question or Issue Not able to get spotify to work in edge (edge is the only browser available in windows 10 mode s) I would prefer to use spotify in edge instead...

  • Newbie
  • Plan Free/Premium Country   Device laptoop Operating System  Windows 10 IMPORTANT: IN MODE S   My Question or Issue  Not able to get spotify to work in edge (edge is the...
  • 440 Views
  • 0 replies
  • 0 likes
  • 440 Views
  • 0 replies
  • 0 likes

Solved!! No songs at all, all gone not playing

PlanFreeCountry United Kingdom DeviceWindows PCOperating SystemWindows 10 64 bit My Question or Issue Recently i noticed some songs wouldn't play, when i clicked on the play buttons for them they would show up black with no album cover or title and n...

  • Casual Listener
  • Plan Free Country  United Kingdom  Device Windows PC Operating System Windows 10 64 bit   My Question or Issue  Recently i noticed some songs wouldn't play, when i click...
  • Bahpu
  • Casual Listener
  • 2289 Views
  • 4 replies
  • 5 likes
  • 2289 Views
  • 4 replies
  • 5 likes

All my songs are gone

PlanFreeCountry MexicoDevicePCOperating SystemWindows 10 My Question or Issue So i wanted to re install it because i was having problems with trying to listen to some songs, after i did that i wanted to check if it really worked and i couldn't listen...

  • Casual Listener
  •   Plan Free Country  Mexico Device PC Operating System Windows 10   My Question or Issue  So i wanted to re install it because i was having problems with trying to list...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Problema memororia cronologia [ITA]

Plan:Free Country: Italia Device: PC OS: Win 10 Ciao con spotify sul mio computer ho il problema fastidioso che allo spegnimento del computer il programma dimentica quello che stavo ascoltando e alla sessione successiva devo cominciare ricerce ed eve...

  • Casual Listener
  • Plan:Free Country: Italia Device: PC OS: Win 10   Ciao con spotify sul mio computer ho il problema fastidioso che allo spegnimento del computer il programma dimentica quello che stavo ascoltan...
  • Guingia
  • Casual Listener
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Software does not open

PlanPremiumCountryBrasil Device(Notebook Acer)Operating System(Windows 10) My Question or IssueSince version 1.0.42 the software opens and closes instantly, even the uninstaller does not work.

  • Casual Listener
  • Plan Premium Country Brasil  Device (Notebook Acer) Operating System (Windows 10)   My Question or Issue Since version 1.0.42 the software opens and closes instantly, even the uni...
  • Billy-J
  • Spotify Star
  • 340 Views
  • 3 replies
  • 0 likes
  • 340 Views
  • 3 replies
  • 0 likes

Solved!! EZblocker

PlanFreeCountry United StatesDeviceiPhone 7Operating SystemWindows 10 My Question or Issue Well I've been using spotify since 2016 and got EZBlocker in 2017 and It's been good and all but now I think it's broken or spotify is trying to stop people fr...

  • Newbie
  •   Plan Free Country  United States Device iPhone 7 Operating System Windows 10   My Question or Issue  Well I've been using spotify since 2016 and got EZBlocker in 2017...
  • user54871
  • Regular
  • 4157 Views
  • 1 replies
  • 0 likes
  • 4157 Views
  • 1 replies
  • 0 likes

[Can't install Spotify] Use "normal" account instead administrator to install Spotify (?)

PlanFreeCountry SpainDeviceDesktop x64 bitsOperating SystemWindows 10 Pro My Question or IssueAfter I had the last problem with the songs in blank bla bla bla, I see that days after someone have finally solve it.But I had already uninstall it, and no...

ss (2019-02-13 at 06.17.57).png
  • Casual Listener
  • Plan Free Country  Spain Device Desktop x64 bits Operating System Windows 10 Pro  My Question or Issue After I had the last problem with the songs in blank bla bla bla, I see that ...
  • gregvp00
  • Casual Listener
  • 1986 Views
  • 1 replies
  • 0 likes
  • 1986 Views
  • 1 replies
  • 0 likes