Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Can't install Spotify

Can't install Spotify

Plan

Free

Country

Spain

Device

PC

Operating System

Windows 7

My Question or Issue

I uninstalled Spotify one week ago and now i want to install it again. When i click on the ''SpotifySetup'' it doesn't finish and it shows me this message (Screenshot). I've tried to run it as an administrator but then it says ''Please install Spotify with a normal user''. The compatibility mode doesn't work either.

 

(Translation: Spotify can't be launched. Error code: 17)

Screenshot_1.png
Reply
1 Reply

Hey there @Dragommc,

thanks for reaching out to the community!

 

Error 17 states a bad leftovers of previous installation you made on your device.

I'd suggest the following:

 

- Using a Registry cleaner software to scan you device for issues

- Using some sort of a system cleaner to have your device scaned for issues

- After using the two, making sure your devices is fully updated

- Reinstalling Spotify

 

Let me know if you have any further questions 😃

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random