Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 34441 Views
  • 75 replies
  • 24 likes
  • 34441 Views
  • 75 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • giovlms
  • Regular
  • 64090 Views
  • 264 replies
  • 21 likes
  • 64090 Views
  • 264 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4029 Views
  • 1 replies
  • 6 likes
  • 4029 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143896 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143896 Views
  • 0 replies
  • 26 likes

Discord won't show what music I am playing?

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do I fix this error. I want my spotify on pc to sync with discord, meanwhile when I am on ps4 it shows my status on discord.

  • Newbie
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  How do I fix this error. I want my spotify on ...
  • Milkiz
  • Newbie
  • 552 Views
  • 2 replies
  • 1 likes
  • 552 Views
  • 2 replies
  • 1 likes

Spotify can't play this song right now

ould PlanStudentCountryUK Device(iPhone 6, PC and laptop)Operating System(iOS 11, Windows 10) My Question or IssueHave a problem where I can't play a specific artist (While She Sleeps) on any of my devices.My friends can all play them without any pro...

  • Visitor
  • ould Plan Student Country UK  Device (iPhone 6, PC and laptop) Operating System (iOS 11,  Windows 10)   My Question or Issue Have a problem where I can't play a specific arti...
  • htzo
  • Composer
  • 468 Views
  • 6 replies
  • 1 likes
  • 468 Views
  • 6 replies
  • 1 likes

Local files?

PlanFree/PremiumCountryPortugalDevicePCOperating SystemWindows Since last update the local files tab disappeared from the pc app as a user of those files on some playlists can you tell me how to add local files to a playlist?

  • Newbie
  • Plan Free/Premium Country Portugal Device PC Operating System Windows   Since last update the local files tab disappeared from the pc app as a user of those files on some playlists can ...
  • mashby97
  • Newbie
  • 477 Views
  • 1 replies
  • 1 likes
  • 477 Views
  • 1 replies
  • 1 likes

Spotify for Windows 10 not scrobbling and not displaying current song as Discord status

My device is a laptop, with Windows 10 as the operating system. I've tried reinstalling the Spotify app multiple times and it doesn't fix the issue mentioned on the subject.

  • Visitor
  • My device is a laptop, with Windows 10 as the operating system. I've tried reinstalling the Spotify app multiple times and it doesn't fix the issue mentioned on the subject.
  • 465 Views
  • 0 replies
  • 2 likes
  • Discord
    last.fm
    scrobbling
  • 465 Views
  • 0 replies
  • 2 likes

can't listen one song on Spotify Desktop.

PlanPremiumCountryItaly Device(PC)Operating System(Windows 10) My Question or IssueHi, i can't listen one song on spotify, i tried disabling hw accelleration, but nothing. Also, on PC i can't see the song on my library.

Screenshot_1.png photo_2019-01-06_16-08-21.jpg
  • Regular
  • Plan Premium Country Italy   Device (PC) Operating System (Windows 10)   My Question or Issue Hi, i can't listen one song on spotify, i tried disabling hw accelleration, but noth...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

[Radio] 'Ban' Artist from Radio

PlanFree/PremiumCountry Device My Question or Issue my question is why can I ot get the album station to know what songs are playing?

  • Music Fan
  • Plan Free/Premium Country   Device   My Question or Issue  my question is why can I ot get the album station to know what songs are playing?
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

All songs In library come up as "unavailable" and won't play

PlanPremiumCountry AustraliaDeviceAsus (Microsoft, Windows 10)Operating SystemWindows 10 My Question or Issue Since Christmas everytime I go into my library then click on "Songs" and try to play ANY song in my songs list, it comes up with a message s...

  • Casual Listener
  • Plan Premium Country  Australia Device Asus (Microsoft, Windows 10) Operating System Windows 10   My Question or Issue  Since Christmas everytime I go into my library then cl...
  • IJustWantMySong
  • Casual Listener
  • 517 Views
  • 2 replies
  • 0 likes
  • 517 Views
  • 2 replies
  • 0 likes

Can't Find Friends to follow or new Facebook contacts

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows 10 My Question or Issue I am unable to add new Facebook friends, even though I have recently added new friends on Facebook they are not coming up on the Spotify app (desktop or android)

  • Music Fan
  •   Plan Premium Country  Australia Device PC Operating System Windows 10   My Question or Issue    I am unable to add new Facebook friends, even though I have rece...
  • 428 Views
  • 0 replies
  • 1 likes
  • Friends
  • 428 Views
  • 0 replies
  • 1 likes

Problem with Installation

PlanPremiumCountryCzech Rep Operating SystemWindows 7 My Question or IssueHey guys, I have problem with installing Spotify. Before when I started app, it said that "SpotifyInstaller has crashed" but I got annoyed so I decided to uninstall and reinsta...

  • Newbie
  • Plan Premium Country Czech Rep    Operating System Windows 7   My Question or Issue Hey guys, I have problem with installing Spotify. Before when I started app, it said that "...
  • Andresst613
  • Newbie
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Spotify doesn't show any device listed

PlanPremiumCountry USA Operating SystemWindows 10 My Question or IssueRecently my "Devices available" doesn't show any devices listed. Before it used to show about 3-4 device listed using my spotify and now there isn't any. I did a unisntall and rein...

  • Casual Listener
  • Plan Premium Country  USA   Operating System Windows 10   My Question or Issue Recently my "Devices available" doesn't show any devices listed. Before it used to show about 3-...
  • 323 Views
  • 0 replies
  • 3 likes
  • 323 Views
  • 0 replies
  • 3 likes

Connection between Iphone and windows

PlanpremiumCountry USDeviceIphone8 My Question or Issue My IPhone keeps appearing and disappearing from my connections list on Spotify both in the app and on my PC. If I play a song on my pc it will randomly connect and update the play bar on my phon...

  • Newbie
  •   Plan premium Country  US Device Iphone8   My Question or Issue  My IPhone keeps appearing and disappearing from my connections list on Spotify both in the app and on my...
  • 419 Views
  • 0 replies
  • 0 likes
  • 419 Views
  • 0 replies
  • 0 likes

Radio from Song is not longer infinite

PlanPremium CountryUSA Operating SystemWindows 10 My Question or Issue Radio from a song is no longer infinite. Before when the visible list would reach the last track, the rest of the tracks would nobe un-fade and it would continue. Now it's finite....

  • Roadie
  • Plan Premium   Country USA     Operating System Windows 10   My Question or Issue   Radio from a song is no longer infinite. Before when the visible list would re...
  • 435 Views
  • 0 replies
  • 8 likes
  • 435 Views
  • 0 replies
  • 8 likes

Solved!! No Sound and rapid skipping - USB sound device

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSpotify skips every song before displaying "Spotify can't play this right now. ...". Every other program works fine. It seems like Spotify is unable to use the USB Soundcard (FiiO K3 U...

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue Spotify skips every song before displaying "Spotify can't play this right now. ...". Every other program works f...
  • Keydo
  • Casual Listener
  • 7038 Views
  • 5 replies
  • 1 likes
  • 7038 Views
  • 5 replies
  • 1 likes

Local files can't play

PlanPremium for FamilyCountryNorway Operating SystemW7 My Question or Issue I've tried to play local files before, with no success. (.mp3)Last night i tried again and suddenly it worked. Finaly. (.mp3)But when i tried to play same files today it's no...

  • Newbie
  • Plan Premium for Family Country Norway   Operating System W7   My Question or Issue  I've tried to play local files before, with no success. (.mp3) Last night i tried again a...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

radio can not get album radio

PlanFree/PremiumCountry canada Device lap top(Operating System(, Windows 10,etc.) My Question or Issue album station not working

  • Music Fan
  • Plan Free/Premium Country canada   Device lap top ( Operating System (, Windows 10,etc.)   My Question or Issue album station not working  
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

I can't install Spotify

PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 8 My Question or Issue I had an error about updating Spotify and I want to reinstall it. I removed all files in my computer about Spotify (especially from Users/Appdata). Then i download the in...

  • Newbie
  • Plan Premium Country  Turkey Device PC Operating System Windows 8   My Question or Issue  I had an error about updating Spotify and I want to reinstall it. I removed all file...
  • jacksonville1
  • Casual Listener
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

installation does not open

PlanPRECountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan PRE Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Problem just started.. PLAYBACK FROM SPOTIFY WAS STOPPED .... Message

Windows 10 + Android (not sure version)PremiumUK Android and Windows platforms running to SONOS system with over 6 speakers ... Has been working fine until 30 minutes ago SPOTIFY IS NOW UNUSEABLE !!!

  • Regular
  • Windows 10 + Android (not sure version) Premium UK     Android and Windows platforms running to SONOS system with over 6 speakers ... Has been working fine until 30 minutes ago  ...
  • humeka
  • Regular
  • 1081 Views
  • 4 replies
  • 0 likes
  • 1081 Views
  • 4 replies
  • 0 likes

local files not playing on Windows 10?

PlanPremium Country USDeviceMicrosoft Surface Book 2Operating SystemWindows 10 My Question or Issue I was trying to load a bunch of .m4p songs from my computer into spotify, and they appeared in local files, but are unable to be played. The last resp...

  • Newbie
  • Plan Premium   Country  US Device Microsoft Surface Book 2 Operating System Windows 10   My Question or Issue  I was trying to load a bunch of .m4p songs from my comput...
  • humeka
  • Regular
  • 737 Views
  • 2 replies
  • 0 likes
  • 737 Views
  • 2 replies
  • 0 likes

Filtering out certain things from search

My Question or IssueHi - I'd like to know, if there is an option to filter out certain things from search results.For example I am using "soundtrack tag:new" search, but half of the results are Korean soap opera albums, which I do not want to have in...

  • Casual Listener
  •   My Question or Issue Hi - I'd like to know, if there is an option to filter out certain things from search results. For example I am using "soundtrack tag:new" search, but half of the resul...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes