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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81124 Views

40 replies

68 likes

  • 81124 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776363 Views

503 replies

64 likes

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  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18140 Views

19 replies

5 likes

  • 18140 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

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After new installation: cant hear songs, no songs in playlist!!! please help

PlanFree/PremiumCountry GermanyDevicePCOperating SystemWin 7 My Question or Issue I cant hear any song, my playlists are empty on my 2. PC. After 5 reinstallations the same problem. I hope anyone can help me.

Regular

Plan Free/Premium Country  Germany Device PC Operating System Win 7   My Question or Issue  I cant hear any song, my playlists are empty on my 2. PC. After 5 reinstallations ...

Keviniceman

Regular

490 Views

2 replies

0 likes

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Recently added date is gone

PlanFreeCountrySweden DevicePC DesktopOperating SystemWindows My Question or Issue With the new Spotify update on PC recently added date is gone, when i added a song with earlier versions it said "added one day ago" so i could sort after that. attach...

Regular

Plan Free Country Sweden   Device PC Desktop Operating System Windows   My Question or Issue   With the new Spotify update on PC recently added date is gone, when i added a...

Sebasty

Community Legend

1898 Views

11 replies

0 likes

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Solved!! Can't play any song and every playlist is empty

PlanPremiumCountryGermanyDeviceComputerOperating SystemWindows My Question or IssueHello,As I said above, I can only play songs which are already on my computer. Also every playlist, not only made by me, is completely empty for me. I tried using Spot...

Casual Listener

Plan Premium Country Germany Device Computer Operating System Windows   My Question or Issue Hello, As I said above, I can only play songs which are already on my computer. Also every...

Mantisentil

Community Legend

5109 Views

4 replies

0 likes

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  • 4 replies
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All saved songs are gone

PlanFreeCountry USADeviceDesktop ComputerOperating SystemWindows 10 My Question or Issue I was having an issue with followed friends' music history not showing up in the side-bar, so I was doing trouble-shooting things like uninstall/reinstall, and u...

Casual Listener

Plan Free Country  USA Device Desktop Computer Operating System Windows 10   My Question or Issue  I was having an issue with followed friends' music history not showing up i...

nukeysenpai

Casual Listener

595 Views

2 replies

0 likes

saved songs gone
  • 595 Views
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Solved!! No Form of Spotify is working on my pc

PlanPremiumCountryUK Operating SystemWindows 10 My Question or IssueSpotify is not working on my pc at all I have uninstalled and re-installed twice already and it is currently uninstalled. However, the web player is not working either. I have no Ide...

Casual Listener

  Plan Premium Country UK    Operating System Windows 10   My Question or Issue Spotify is not working on my pc at all I have uninstalled and re-installed twice already ...

l-srd0r_j6i7

Casual Listener

1126 Views

2 replies

0 likes

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  • 2 replies
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Sorting in Search Results

PlanUnlimited.Country USADevice(PC Computer)Operating System Windows 10 My Question or Issue Why is the sort (by title/artist/album/time, etc.) within searches no longer working? Also, what about filtering results...? It worked yesterday - then a new...

Casual Listener

Plan Unlimited. Country  USA Device (PC Computer) Operating System  Windows 10   My Question or Issue   Why is the sort (by title/artist/album/time, etc.) within search...

Maixxi

Regular

507 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! My playlists on my phone is now more up to date that the one on my two pc's.

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or Issue my playlist only has a couple of songs in it after i reinstalled spotify on my computer! Somehow i only have a couple of songs on my other computer as well even though i ...

Casual Listener

Plan Premium Country Norway Device PC Operating System Windows 10   My Question or Issue  my playlist only has a couple of songs in it after i reinstalled spotify on my computer! ...

RICARDO1231

Newbie

1650 Views

3 replies

0 likes

Playlists
Troubleshooting
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[Windows] Universal App for Windows 10 (UWP)

Hello i have problem with my spotify Yesterday i was listening music and suddenly when i restarted my PC for a reason my songs doesn't appear in Favorite songs neither they were playing.It happens only on my PC app when im in my IOS App on Iphone 6 i...

Newbie

Hello i have problem with my spotify  Yesterday i was listening music and suddenly when i restarted my PC for a reason my songs doesn't appear in Favorite songs neither they were playing.It hap...

A_Musicophile

Community Legend

1541 Views

1 replies

1 likes

  • 1541 Views
  • 1 replies
  • 1 likes

spotify lag

PremiumCountry CanadaDeviceDesktopOperating Systemwindows 7 My Question or Issuei dont know why but my spotify is looping every random 3 seconds of any song Plan

Casual Listener

  Premium Country  Canada Device Desktop Operating System windows 7   My Question or Issue i dont know why but my spotify is looping every random 3 seconds of any s...

OneByBoo

Roadie

956 Views

4 replies

0 likes

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  • 4 replies
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Spotify song list on the PC fails to update when new favourite songs are added via the Spotify Web P

When I fave a song on the Spotify Web Player it doesn't update my favorite songs list of Spotify on PC.

Newbie

When I fave a song on the Spotify Web Player it doesn't update my favorite songs list of Spotify on PC.

user-removed

Not applicable

965 Views

3 replies

1 likes

  • 965 Views
  • 3 replies
  • 1 likes

"Favorite Songs" disappeared

Hello, All of my "Favorite songs" playlist disappeared, along with the possibility of "loving" specific songs in Spotify, after an update.Is there a way to recover those features? Now I can only "add" songs but it's not as intuitive as before. PlanPr...

Regular

Hello,   All of my "Favorite songs" playlist disappeared, along with the possibility of "loving" specific songs in Spotify, after an update. Is there a way to recover those features? Now I ca...

raphaelhuleux

Regular

890 Views

7 replies

0 likes

  • 890 Views
  • 7 replies
  • 0 likes

Spotify still uses bandwidth after Offline Mode is turned on

Plan Premium Country Norway Device Desktop Operating System Windows 10 My IssueMy internet is really bad, so while watching video tutorials with music in the background I didn't want Spotify to use up any bandwidth. So I switched on Offline Mode to o...

Music Fan

Plan Premium Country Norway Device Desktop Operating System Windows 10   My Issue My internet is really bad, so while watching video tutorials with music in...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Some songs do not work on PC but works on Phone

PlanPremiumCountryNorwayDeviceiPhone XSOperating SystemWindows 10 My Question or IssueI can not play some songs on my PC but works fine on my Phone (my friend have the same problem) Example On PC:I see the new Album an artist posted and I press play ...

Regular

Plan Premium Country Norway Device iPhone XS Operating System Windows 10   My Question or Issue I can not play some songs on my PC but works fine on my Phone (my friend have the same p...

KrisSs

Regular

4940 Views

20 replies

9 likes

  • 4940 Views
  • 20 replies
  • 9 likes

Can no longer play music on Windows 10 :(

I get 2 different errors when I try to play a song. Mostly I get "Spotify canot play this right now. If you have the file on your computer you can import it." but sometimes it jumps from song to song to song too fast for them to begin playing (not ev...

Casual Listener

I get 2 different errors when I try to play a song. Mostly I get "Spotify canot play this right now. If you have the file on your computer you can import it." but sometimes it jumps from song to song...

Mantisentil

Community Legend

1330 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify GUI stuttering

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 Pro, version 1809NVIDIA Display driver version: 419.17Spotify client version: 1.1.0.237.g378f6f25 My Question or Issue The Spotify client window, when moved, stutters and moves in a blocky f...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows 10 Pro, version 1809 NVIDIA Display driver version: 419.17 Spotify client version: 1.1.0.237.g378f6f25   My Questi...

558 Views

0 replies

1 likes

  • 558 Views
  • 0 replies
  • 1 likes

spotify no me reproduce algunas canciones en windows (NaN)

tengo cuenta premium, en la aplicacion del telefono no tengo ningun problema, en la pc hay canciones que no se reproducen, les doy play a es como si no existieran en la lista de reproduccion aparaece el simbolo "NaN" en la parte del tiempo de duracio...

Newbie

tengo cuenta premium, en la aplicacion del telefono no tengo ningun problema, en la pc hay canciones que no se reproducen, les doy play a es como si no existieran en la lista de reproduccion aparaece...

Mantisentil

Community Legend

3861 Views

1 replies

1 likes

  • 3861 Views
  • 1 replies
  • 1 likes

Lost all my song

Hey so i star my computer opened spotify and all my song and song in my playlist are gone but i can see the playlist name etc. On my phone i have all my song and everything works fine.I tried uninstallig spotify and reinstalling it and it didnt work....

Casual Listener

Hey so i star my computer opened spotify and all my song and song in my playlist are gone but i can see the playlist name etc. On my phone i have all my song and everything works fine. I tried unins...

Mantisentil

Community Legend

572 Views

3 replies

1 likes

  • 572 Views
  • 3 replies
  • 1 likes

Can't play particular song.

Country DenmarkDeviceSpotify apps across all platforms. PC/Mobile etc. My Question or Issue I haven't been able to play "Vicetone - Walk Thru Fire" for the last couple of months. It displays the error message "Spotify can't play this right now. If yo...

Newbie

Country  Denmark Device Spotify apps across all platforms. PC/Mobile etc.     My Question or Issue  I haven't been able to play "Vicetone - Walk Thru Fire" for the last cou...

OneByBoo

Roadie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Solved!! Desktop Spotify can't play any songs (mobile works)

Plan - Premium Country - US Devices - iPhone 10s (works perfectly fine, has all songs) and Windows (doesn't work)Operating Systems - (iOS 12.1.4, Windows 10,) My Issue - The desktop version of my Spotify randomly stopped working, I can't play any mus...

Casual Listener

Plan - Premium   Country - US   Devices - iPhone 10s (works perfectly fine, has all songs) and Windows (doesn't work) Operating Systems - (iOS 12.1.4, Windows 10,) ...

twitaker

Casual Listener

3417 Views

2 replies

0 likes

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  • 2 replies
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No songs in playlist

Hi, my spotify started by not playing any songs that weren't in my playlist and wouldn't add songs that I would add to my playlists on my PC but would add on my phone. A few days ago, no songs would show up in any playlist I would open. I have tried ...

Newbie

Hi, my spotify started by not playing any songs that weren't in my playlist and wouldn't add songs that I would add to my playlists on my PC but would add on my phone. A few days ago, no songs would ...

A_Musicophile

Community Legend

899 Views

1 replies

0 likes

  • 899 Views
  • 1 replies
  • 0 likes