Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83878 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795533 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23882 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
tengo cuenta premium, en la aplicacion del telefono no tengo ningun problema, en la pc hay canciones que no se reproducen, les doy play a es como si no existieran en la lista de reproduccion aparaece el simbolo "NaN" en la parte del tiempo de duracio...
tengo cuenta premium, en la aplicacion del telefono no tengo ningun problema, en la pc hay canciones que no se reproducen, les doy play a es como si no existieran en la lista de reproduccion aparaece...
Community Legend
3872 Views
1 replies
1 likes
Hey so i star my computer opened spotify and all my song and song in my playlist are gone but i can see the playlist name etc. On my phone i have all my song and everything works fine.I tried uninstallig spotify and reinstalling it and it didnt work....
Hey so i star my computer opened spotify and all my song and song in my playlist are gone but i can see the playlist name etc. On my phone i have all my song and everything works fine. I tried unins...
Community Legend
576 Views
3 replies
1 likes
Country DenmarkDeviceSpotify apps across all platforms. PC/Mobile etc. My Question or Issue I haven't been able to play "Vicetone - Walk Thru Fire" for the last couple of months. It displays the error message "Spotify can't play this right now. If yo...
Country Denmark Device Spotify apps across all platforms. PC/Mobile etc. My Question or Issue I haven't been able to play "Vicetone - Walk Thru Fire" for the last cou...
Roadie
457 Views
1 replies
0 likes
Plan - Premium Country - US Devices - iPhone 10s (works perfectly fine, has all songs) and Windows (doesn't work)Operating Systems - (iOS 12.1.4, Windows 10,) My Issue - The desktop version of my Spotify randomly stopped working, I can't play any mus...
Plan - Premium Country - US Devices - iPhone 10s (works perfectly fine, has all songs) and Windows (doesn't work) Operating Systems - (iOS 12.1.4, Windows 10,) ...
Casual Listener
3423 Views
2 replies
0 likes
Hi, my spotify started by not playing any songs that weren't in my playlist and wouldn't add songs that I would add to my playlists on my PC but would add on my phone. A few days ago, no songs would show up in any playlist I would open. I have tried ...
Hi, my spotify started by not playing any songs that weren't in my playlist and wouldn't add songs that I would add to my playlists on my PC but would add on my phone. A few days ago, no songs would ...
Community Legend
905 Views
1 replies
0 likes
PlanPremiumCountry United StatesDevicePCOperating System Windows 10My Question or Issue I have been having this issue for a while but its been getting really annoying, It started off a couple months ago when i first got premium anything added to my p...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I have been having this issue for a while but its been getting reall...
Casual Listener
1275 Views
3 replies
0 likes
PlanFreeCountry IsraelDevicePCOperating SystemWindows 10 My Question or IssueMy issue is simple, spotify wont play any songs, buffers all of the time before displaying this. AND always shows this on pc. How ever i tried playing it on mutliple other n...
Plan Free Country Israel Device PC Operating System Windows 10 My Question or Issue My issue is simple, spotify wont play any songs, buffers all of the time before displaying t...
Community Legend
515 Views
2 replies
0 likes
Hi! I use the free version of Spotify on a Windows 10 Pro PC. Whenever I tryed to play some songs nothing happened and they had no title or artist, as shown in the pic below. Now it happens on every song that I play, after reinstalling Spotify.
Hi! I use the free version of Spotify on a Windows 10 Pro PC. Whenever I tryed to play some songs nothing happened and they had no title or artist, as shown in the pic below. Now it happens o...
Community Legend
804 Views
1 replies
1 likes
PlanPremiumCountryCanadaDeviceBrand new Windows 10 PCOperating SystemWindows 10 My Question or IssueOriginally my windows spotify app was randomly not playing certain songs, after doing some google fu i tried a few troubleshooting suggestions. I did ...
Plan Premium Country Canada Device Brand new Windows 10 PC Operating System Windows 10 My Question or Issue Originally my windows spotify app was randomly not playing certain...
Casual Listener
1127 Views
2 replies
0 likes
PlanPremium CountryCanada DeviceMacBook Pro Mid-2012Operating SystemWindows 10 via BootCamp My Question or Issue Starting yesterday (Feb 22, 2019), Spotify has been opening on it's own when I start my computer even though I have it set to not open an...
Plan Premium Country Canada Device MacBook Pro Mid-2012 Operating System Windows 10 via BootCamp My Question or Issue Starting yesterday (Feb 22, 2019), Spotify...
Community Legend
1030 Views
1 replies
0 likes
PlanPremiumCountry USADeviceASUS LabtopOperating SystemWindows 10 My Question or Issue When I try opening up spotify it gives me this error.Does anyone know how to fix this? I've tried deleting all the Spotify files and restarting my computer and it ...
Plan Premium Country USA Device ASUS Labtop Operating System Windows 10 My Question or Issue When I try opening up spotify it gives me this error. Does anyon...
Spotify Legend
9954 Views
2 replies
0 likes
PlanFreeCountryGermany DevicePCOperating SystemWindows 10 My Question or Issue For some time now I have had the problem that my music is not updated anymore, so I logged out once and logged in again and all my music was gone. I've already reinstalled...
Plan Free Country Germany Device PC Operating System Windows 10 My Question or Issue For some time now I have had the problem that my music is not updated any...
Newbie
996 Views
4 replies
0 likes
This issue began a couple weeks ago and is getting worse. It is completely unpredictable. I will be listening to music and suddenly it will go silent because the next song won't play. Sometimes it happens with every other song in an album, sometimes ...
This issue began a couple weeks ago and is getting worse. It is completely unpredictable. I will be listening to music and suddenly it will go silent because the next song won't play. Sometimes it ha...
Community Legend
1338 Views
2 replies
5 likes
Im using windows 10 and every time i want to hear music, spotify uses 50% of my CPU. I already tried with un-/reinstall but it did not help. I also shut down some settings.
Im using windows 10 and every time i want to hear music, spotify uses 50% of my CPU. I already tried with un-/reinstall but it did not help. I also shut down some settings.
Community Legend
2578 Views
1 replies
0 likes
PlanFreeCountry UKDevicePCOperating SystemWindows 10 My Question or Issue I have multiple playlists that i have created with lots of songs in each on however all of a sudden the Spotify app on my pc isn't showing any songs in any playlists. This is n...
Plan Free Country UK Device PC Operating System Windows 10 My Question or Issue I have multiple playlists that i have created with lots of songs in each on however a...
Casual Listener
1342 Views
3 replies
1 likes
PlanPremiumCountryBrasil Operating SystemWindows 7 My Question or Issue Boa noite, pessoal! Desde que comecei a utilizar o app do Spotify versão desktop, venho tendo problemas para visualizar as atividades de amigos. Está habilitada e alguns amigos j...
Plan Premium Country Brasil Operating System Windows 7 My Question or Issue Boa noite, pessoal! Desde que comecei a utilizar o app do Spotify versão deskto...
Spotify Star
3764 Views
5 replies
1 likes
Free version, operating on the desktop player which has been reliable for years and all of a sudden I can't play songs that arent on one of my playlists. Then I can't make a queue. So I reinstalled the desktop player for windows and not all my playli...
Free version, operating on the desktop player which has been reliable for years and all of a sudden I can't play songs that arent on one of my playlists. Then I can't make a queue. So I reinstalled t...
Newbie
1166 Views
5 replies
0 likes
My Question or Issuecan anyone help with this connect spotify desktop app to Facebook and Twitter, for some it doesnt want to or do it now, it used togoing to FB or Twitter apps I can't see a revoke or remove and app isn't there on either All I have ...
My Question or Issue can anyone help with this connect spotify desktop app to Facebook and Twitter, for some it doesnt want to or do it now, it used to going to FB or Twitter apps I can't see a rev...
Community Legend
514 Views
3 replies
0 likes
PlanFreeOperating System( Windows 8.1) My Question or Issuei use spotify for windows and when i am on playlist and spotify start the next song he skips 10 or 16 second from the song but when i add the songs to queue the software play them without any...
Plan Free Operating System ( Windows 8.1) My Question or Issue i use spotify for windows and when i am on playlist and spotify start the next song he skips 10 or 16 second from the song ...
Regular
700 Views
2 replies
0 likes
Specifically Surface's Echoes by Beyond Creation. It always skips to the next song on the album at that specific time. It's only this song too. This only seems to happen on the web player on my PC, not my phone though. I'm using windows 10.
Specifically Surface's Echoes by Beyond Creation. It always skips to the next song on the album at that specific time. It's only this song too. This only seems to happen on the web pla...
Spotify Legend
355 Views
1 replies
0 likes
