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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81204 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776936 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18291 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

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Solved!! My music is gone

So, to start off, I use spotify for free. My computer runs on Windows 7.Now, to the issue. Well, it's actually two issues. The first issue is that music won't play. Only the music from my playlists plays, but nothing else. So, I look online for answe...

Casual Listener

So, to start off, I use spotify for free. My computer runs on Windows 7. Now, to the issue. Well, it's actually two issues. The first issue is that music won't play. Only the music from my playlis...

scarlett-star

Casual Listener

748 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Songs won't play (mostly new songs)

PlanFree DeviceLenovo LaptopWindows 10 My Question or Issue Certain songs are unable to play. They are highlighted green when I select them but a gray disc is in the corner instead of the cover, and the time bar does not move. This mainly occurs for ...

Visitor

Plan Free   Device Lenovo Laptop Windows 10   My Question or Issue  Certain songs are unable to play. They are highlighted green when I select them but a gray disc is in the co...

328 Views

0 replies

1 likes

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Track info missing in All Out 00s created by Spotify

PlanPremiumCountryUSA DeviceDesktop applicationOperating SystemWindows 10Software Version1.1.0.237.g378f6f25 My Question or Issue Many tracks in the All Out 00s are not being displayed when I open the playlist. The music does play when I start the tr...

Newbie

Plan Premium Country USA   Device Desktop application Operating System Windows 10 Software Version 1.1.0.237.g378f6f25   My Question or Issue  Many tracks in the All Out 0...

322 Views

0 replies

0 likes

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Spotify app state overrided my dektop spotify previous state when i change from one to the other

Each time that I change from spotify phone to spotify desktop, the desktop previous "state" (song/list/random option/etc...) is overriden by the spotfy phone "state" so i lost the list/song/queue or random config I was playing on my desktop before......

Roadie

Each time that I change from spotify phone to spotify desktop, the desktop previous "state" (song/list/random option/etc...) is overriden by the spotfy phone "state" 😞 so i lost the list/song/q...

cookiematt

Casual Listener

778 Views

4 replies

0 likes

Desktop
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Thank you for returning the Playlist Radio buttons!

It only took community outrage and my 10 year old account getting banned, but it was worth it! But seriously, thanks for listening and bringing it back. Please try not to randomly remove features if possible

Newbie

  It only took community outrage and my 10 year old account getting banned, but it was worth it!   But seriously, thanks for listening and bringing it back.  Please try not to rando...

328 Views

0 replies

0 likes

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Search my local music library and add to Spotify (Not import MP3, but find them online)

Premium / Australia / Win10 Pro 1803 / Spotify Store 1.1.0.237.g378f6f25 (Windows Store version) My QuestionI have the exact same question as this poster: https://community.spotify.com/t5/Android/Get-my-local-music-on-Spotify-Not-import-MP3-but-find-...

Newbie

Premium / Australia / Win10 Pro 1803 / Spotify Store 1.1.0.237.g378f6f25 (Windows Store version)     My Question I have the exact same question as this poster:  https://...

505 Views

0 replies

0 likes

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Your Library Artists Folder

PlanPremiumCountry USDeviceDesktop (Windows)Operating SystemWindows 10 My Question or IssueIn the artists folder under Your Library before the update it showed every artist that you've saved a song from but now its just showing the ones I follow and ...

Visitor

Plan Premium Country  US Device Desktop (Windows) Operating System Windows 10   My Question or Issue In the artists folder under Your Library before the update it showed every art...

Anto1ne

Newbie

1043 Views

2 replies

4 likes

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  • 2 replies
  • 4 likes

Spotify won't play, multiple devices

PlanPremiumCountry USADeviceWindows 10 (multiple systems), AndroidOperating SystemWindows 10 (multiple systems), Android My Question or IssueAs of this morning, I can't use spotify on any device. If I attempt to listen to a specific song, it doesn't ...

Regular

Plan Premium Country  USA Device Windows 10 (multiple systems), Android Operating System Windows 10 (multiple systems), Android   My Question or Issue As of this morning, I can't ...

Greybird

Regular

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
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Solved!! Can't play any song

Hello, around 2 weeks ago (or 1), my spotify started going a little crazy. I could only play songs from my favorite songs. If i tried something that wasnt in my library, it would have a black cd and wouldnt play. Only way that i could play that song ...

Casual Listener

Hello, around 2 weeks ago (or 1), my spotify started going a little crazy. I could only play songs from my favorite songs. If i tried something that wasnt in my library, it would have a black cd and ...

roybreaker

Casual Listener

620 Views

2 replies

0 likes

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No funciona el buscador de música

mi Spotify falla al intentar buscar musicaPlanPremiumCountry MexicoDevicehp elite X3Operating Systemwindows phone 10 My Question or Issue no funciona el buscador de musica... siempre me dice que intente con otras palabras

Newbie

mi Spotify falla al intentar buscar musica Plan Premium Country  Mexico Device hp elite X3 Operating System windows phone 10   My Question or Issue  no funciona el buscador ...

Flaconacho

Newbie

2622 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Solved!! I can't play any music

PlanFreeCountry PolandDevicePCOperating SystemWindows 10 My Question or IssueI can't play ant music. I tried wverything - reinstalls actually i did everything form this https://community.spotify.com/t5/Desktop-Mac/My-spotify-won-t-play-anything/td-p/...

Newbie

  Plan Free Country  Poland Device PC Operating System Windows 10   My Question or Issue I can't play ant music. I tried wverything - reinstalls actually i did everything fo...

Mantisentil

Community Legend

551 Views

1 replies

1 likes

  • 551 Views
  • 1 replies
  • 1 likes

Friend Activity Frozen

PlanFree/PremiumCountry: USA DeviceMacbook Pro late 2013 and iMac 2014 Operating SystemMac Mojave My Question or IssueFriend Activity is frozen on both my computers using the app (mac laptop and desktop at work). It's been frozen for at least two day...

Casual Listener

  Plan Free/Premium Country: USA   Device Macbook Pro late 2013 and iMac 2014  Operating System Mac Mojave   My Question or Issue Friend Activity is frozen on both my c...

Mantisentil

Community Legend

1530 Views

2 replies

1 likes

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Solved!!Superuser Contribution Spotify Won't Play Anything on my Computer, PC App and Web Player don't Work

Plan PremiumFree/PremiumCountry USA Device Asus ROG Windows 10 LaptopOperating System Windows 10 My Question or Issue I've seen that other people are having this problem as well, but I'd like to make my own thread for it. Ever since yesterday, Spotif...

Newbie

Plan Premium Free/Premium Country USA   Device Asus ROG Windows 10 Laptop Operating System Windows 10   My Question or Issue  I've seen that other people are having this proble...

Guido

Spotify Legend

2668 Views

2 replies

1 likes

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  • 1 likes

Solved!! All of my music has disapear

I don't know where my music his gone.. PlanPremiumCountry FranceOperating SystemWindows 10Spotify VersionDesktop

Casual Listener

I don't know where my music his gone..   Plan Premium Country  France Operating System Windows 10 Spotify Version Desktop 

Reiika

Casual Listener

980 Views

6 replies

1 likes

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  • 1 likes

No song is playing on desktop

If I start a playlist or song from the windows 10 desktop app, no song can't be played. It jumps from track to track without playing. If I start from android and hand over to the desktop ist works. Any ideas? Thanks...

Music Fan

If I start a playlist or song from the windows 10 desktop app, no song can't be played. It jumps from track to track without playing. If I start from android and hand over to the desktop ist works. A...

masterofsound

Music Fan

3373 Views

12 replies

2 likes

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  • 12 replies
  • 2 likes

I can not hear anything on Spotify on windows 10 desktop.

- I can only listen to music on my cell phone.- I play spotify online and no music plays, not even playlists.- I downloaded the program and no music plays either.- I've already updated all the drivers. Help please?

Newbie

- I can only listen to music on my cell phone. - I play spotify online and no music plays, not even playlists. - I downloaded the program and no music plays either. - I've already updated all the ...

Mantisentil

Community Legend

460 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! No Music Available

Hey so im on my computer and trying to listen to spotify as i game. problem is no music is showing up. i can search for songs but i cant listen to saved playlists cause apparently there is no such thing as music. anyway to fix this?

Casual Listener

  Hey so im on my computer and trying to listen to spotify as i game. problem is no music is showing up. i can search for songs but i cant listen to saved playlists cause apparently there ...

HeyItsNoki

Casual Listener

2974 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Can't play any songs on desktop app

I have Windows 10, and everytime i try to play a song it's just stuck loading. My playlists are completely empty and takes ages to load. In the bottom left where the album cover is supposed to be, it's just a black vinyl thing. Every song I've tried ...

Newbie

I have Windows 10, and everytime i try to play a song it's just stuck loading. My playlists are completely empty and takes ages to load. In the bottom left where the album cover is supposed to be, it...

Mantisentil

Community Legend

847 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! I do not get any songs, even in the official playlist

uninstall the application many times, delete the cache and nothing happens, any idea of ​​how to fix itPlanPremium DevicePc Operating SystemWindows 10

Newbie

uninstall the application many times, delete the cache and nothing happens, any idea of ​​how to fix it Plan Premium  Device Pc  Operating System Windows 10      

Mantisentil

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Spotify stops playing randomly on PC

PlanPremiumCountry UKDevicePCOperating SystemWin 10 My Question or IssueSpotify will play anything between 3-50 songs (varies every time) and will just stop playing audio but song keeps running, I am unable to pause or skip and it requires "End Task"...

Casual Listener

  Plan Premium Country  UK Device PC Operating System Win 10  My Question or Issue Spotify will play anything between 3-50 songs (varies every time) and will just stop playin...

mrambiguous

Casual Listener

42969 Views

6 replies

6 likes

  • 42969 Views
  • 6 replies
  • 6 likes