Help Wizard

Step 1


Cant play music and playlists suddenly became empty

Cant play music and playlists suddenly became empty







Operating System

Windows 7


My Question or Issue

 Hi, i have a problem with the desktop app. It basically turned out to be useless due to this big bug (IMO): i cant play any music and all my playlists (either created by me and not) are empty. I tried to reboot the router, clean install, reboot pc and so on but nothing worked. My account is still working like a charm on my other devices. I think is a dll problem or something like that because when i shut it down while shutting down my pc its says an error and once in a while it would not open as it says that "the spotify application can not open"

Any ideas on how to solve this?



1 Reply

Hey @ImKiza, welcome to the Community.

Hope you're doing great!


This issue seems to be under investigation.

I'd suggset adding your vote and details there as well as following the thread for future updates.

Thanks 🙂

Suggested posts