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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150184 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137981 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11269 Views

1 replies

6 likes

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"Local files" folder doesn't show up

Hello,Where the "Local Files" section should appearin the side menu on the left, with "Artists", "Podcast", etc. , it simply doesn't.When I open the Windows desktop app, "Local Files" briefly appears in the side menu, at its normal position (for like...

Newbie

Hello, Where the "Local Files" section should appearin the side menu on the left, with "Artists", "Podcast", etc. , it simply doesn't. When I open the Windows desktop app, "Local Files" briefly app...

294 Views

0 replies

1 likes

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Solved!! Autoplay not working

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI updated my Spotify to the most recent version and the autoplay option is now back. I have it enabled, but it still will not work. I have already done a clean rein...

Visitor

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I updated my Spotify to the most recent version and the autoplay option is now back. I h...

user-removed

Not applicable

5057 Views

4 replies

1 likes

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Superuser Contribution [Desktop] Album Art missing

So I got this problem 6 months ago but this is actually triggering me more. The Album cover is missing only at the upper left corner when using media keys, I have enabled the option(Show desktop overlay when using media keys).PlanPremiumCountry Spain...

Casual Listener

So I got this problem 6 months ago but this is actually triggering me more.  The Album cover is missing only at the upper left corner when using media keys, I have enabled the option(Show deskt...

Mihail

Spotify Legend

2646 Views

5 replies

0 likes

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Recently added songs in library on Android don't show up on Windows Spotify

PlanPremiumCountry FranceDeviceComputerOperating System Windows 7 Pro 64bit My Question or Issue Hello, My Spotify on Windows 7 is not showing my recently fav songs ("Your Library" > "Songs"). However it's fine on my phone, songs aren't showing on my...

Regular

Plan Premium Country  France Device Computer Operating System  Windows 7 Pro 64bit   My Question or Issue   Hello,  My Spotify on Windows 7 is not showing my rece...

Ros68

Regular

275 Views

1 replies

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Superuser Contribution Spotify hängt sich auf und lässt sich nicht neustarten - Neuinstallation und nach kurzer Zeit wieder

Plan PremiumCountry GermanyDeviceLenovo X1 CarbonOperating SystemWindows 10 My Question or Issue Mein Spotify hängt sich auf und lässt sich nicht neustarten. Fehlermeldung "The Spotify application is not responding". Nach Neuinstallation geht es eine...

Newbie

Plan  Premium Country  Germany Device Lenovo X1 Carbon Operating System Windows 10   My Question or Issue  Mein Spotify hängt sich auf und lässt sich nicht neustarten. F...

Daisy

Spotify Legend

6801 Views

3 replies

0 likes

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Spotify unresponsive after bluetooth disconnects

PlanPremiumCountry USDevicePCOperating SystemWindows 7 My Question or Issue Recently I've started having an issue that I never had before. Anytime my bluetooth headset disconnects the Spotify program becomes unresponsive. The song is still playing bu...

Casual Listener

Plan Premium Country  US Device PC Operating System Windows 7   My Question or Issue  Recently I've started having an issue that I never had before. Anytime my bluetooth head...

beardrian

Newbie

1219 Views

3 replies

2 likes

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Your Library 'Songs' Stops Working

PlanPremiumCountry Great BritainDeviceDesktopOperating SystemWindows 10 My Question or IssueI have created over 340 Playlists and have 240 Artists on my desktop computer in Spotify and have spent many hours making sure that I have my favourite/best (...

Regular

Plan Premium Country  Great Britain Device Desktop Operating System Windows 10   My Question or Issue I have created over 340 Playlists and have 240 Artists on my desktop computer...

326 Views

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Superuser Contribution Integrate spotify with WPF application.

PlanPremiumCountry: USA DeviceDesktopOperating SystemWindows 10 My Question or Issue Can we integrate spotify with WPF aaplication?

Newbie

Plan Premium Country: USA   Device Desktop Operating System Windows 10   My Question or Issue  Can we integrate spotify with WPF aaplication?

Katerina

Spotify Legend

2238 Views

2 replies

0 likes

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So, are we ever going to make Shuffle actually shuffle?

I do not care what anyone thinks, this has been an issue since the dawn of this program. I have had it and I quit paying for premium until this is fixed. Shuffle picks maybe 30 songs and then plays them in the same order or will play them backwards a...

Newbie

I do not care what anyone thinks, this has been an issue since the dawn of this program. I have had it and I quit paying for premium until this is fixed.  Shuffle picks maybe 30 songs and the...

270 Views

0 replies

6 likes

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Spotify connect on desktop keeps reconnecting

CountryNetherlandsDeviceDesktop Operating SystemWindows 10 x64 My Question or Issue Lately i have an issue with Spotify connect in windows, not being able to probe the network properly for devices that can play music. For some reason the desktop vers...

Newbie

    Country Netherlands Device Desktop   Operating System Windows 10 x64   My Question or Issue  Lately i have an issue with Spotify connect in windows, not being ...

berserka

Newbie

681 Views

1 replies

0 likes

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Certain Songs Not Available In My Country When They Are.

Certain songs are greyed out in Spotify for me when they should not be. For example https://open.spotify.com/track/37AqT7uMhE3Fu8iqYDHa18?si=plYEyLz8RzioMdYp_uR7Kw is greyed out but I have bought the song on Play Music and it is avadible in South Afr...

Casual Listener

Certain songs are greyed out in Spotify for me when they should not be. For example https://open.spotify.com/track/37AqT7uMhE3Fu8iqYDHa18?si=plYEyLz8RzioMdYp_uR7Kw is greyed out but I have ...

Alexander9822

Casual Listener

645 Views

1 replies

0 likes

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spotify doesnt open when connected to airpods

PlanPremiumCountry NorwayDevicehp laptopOperating Systemwindows 10 My Question or Issue The spotify app wont open when i have connected to airpods. I need to disconnect them and restart the pc for it to work. it just says the spotify application is n...

Casual Listener

Plan Premium Country  Norway Device hp laptop Operating System windows 10   My Question or Issue  The spotify app wont open when i have connected to airpods. I need to discon...

612 Views

0 replies

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Crashing when connect bluetooth headphones while playing

PlanPremiumCountryGermany DevicePC - Spotify 1.0.96.181.gf6bc1b6bOperating SystemWindows 10 My Question or Issue When I connect my bluetooth headphones to my PC (Bose QC 35 II) while any song is playing on spotify, the programm hangs. The process CPU...

Casual Listener

Plan Premium Country Germany  Device PC - Spotify 1.0.96.181.gf6bc1b6b Operating System Windows 10    My Question or Issue   When I connect my bluetooth headphones...

lcm-xa_a6zkd

Newbie

4249 Views

6 replies

4 likes

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Can't Start New Radio Stations

I have been on Spotify Student Premium for a while now and have been making radio stations based on my playlists. However, recently I have not been able to find the button for making new radio stations even after scouring the desktop and smartphone a...

Newbie

    I have been on Spotify Student Premium for a while now and have been making radio stations based on my playlists. However, recently I have not been able to find the button for making ...

pesto

Newbie

587 Views

1 replies

2 likes

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Spotify Connect Issue

I was told to share this here after speaking with support. So, this is a rather odd situation. I've actually fixed my problem, however, it was so strange that I wanted to inform someone of what happened. I have been having problems recently with the ...

Newbie

I was told to share this here after speaking with support. So, this is a rather odd situation. I've actually fixed my problem, however, it was so strange that I wanted to inform someone of what hap...

747 Views

0 replies

0 likes

Connect
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Random artists showing up in my Release Radar.

My Question or IssueI have Premium now for about 8 years. There was a lapse in my account back in 2012 which is why it shows 6 years rather than 8. I listen to nothing but Drum 'n' Bass. As far as I know nobody has ever hijacked my account nor does a...

Casual Listener

    My Question or Issue I have Premium now for about 8 years. There was a lapse in my account back in 2012 which is why it shows 6 years rather than 8. I listen to nothing but Drum 'n' ...

paddotk

Regular

776 Views

1 replies

1 likes

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Connected apps randomly stop working

PlanPremiumCountryUSADeviceDell XPS 15 Operating SystemWindows 10 My Question or IssueFor the past few days, apps that I have connected to spotify have intermittedly stopped working. Specifically, last.fm and Discord both do not recognize that I am p...

Newbie

Plan Premium Country USA Device Dell XPS 15  Operating System Windows 10   My Question or Issue For the past few days, apps that I have connected to spotify have intermittedly sto...

463 Views

0 replies

1 likes

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Impossible to connect and control Spotify from Android to windows

Hi I'm using Spotify some few months now. For me it's really nice to control my music's (so Spotify too) from my Android phone to pass to next song or control the volume. But since 1st January, it's impossible to do this. I open Spotify in Windows th...

Casual Listener

Hi   I'm using Spotify some few months now.  For me it's really nice to control my music's (so Spotify too) from my Android phone to pass to next song or control the volume. But since 1st...

264 Views

0 replies

0 likes

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Cover art and Genre Icons are missing

PlanPremiumCountry CanadaDevicePCOperating SystemWindows 7 My Question or Issue See attached, icons for album art and genres are blank

Music Fan

Plan Premium Country  Canada Device PC Operating System Windows 7   My Question or Issue   See attached, icons for album art and genres are blank 

573 Views

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support
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[Desktop][Other] And That's Why We Drink Not Playing

I'm trying to play this podcast on my PC and none of the episodes are working. I do not hear anything back and the play bar will sit at 0:00 Does anybody have any suggestions?

Casual Listener

I'm trying to play this podcast on my PC and none of the episodes are working. I do not hear anything back and the play bar will sit at 0:00   Does anybody have any suggestions? 

770 Views

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Desktop
Other
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