Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12182 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1454 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3676 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanFreeCountry USOperating SystemWindows 10My Question or Issue Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing up with her roku and I even get stuck with her songs and playlists in my ac...
Plan Free Country US Operating System Windows 10 My Question or Issue Every time I check my spotify when my sister is playing music in her room I notice that my account is syncing ...
Roadie
725 Views
1 replies
1 likes
Plan: PremiumCountry: USDevice: HP Laptop ProBookOperating System: Windows 10 My Question or IssueSpotify web player only plays songs for 9 seconds and then skips to the next. Or, it will rapidly skip songs before playing them. This is occurring on C...
Plan: Premium Country: US Device: HP Laptop ProBook Operating System: Windows 10 My Question or Issue Spotify web player only plays songs for 9 seconds and then skips to t...
Community Legend
1224 Views
1 replies
0 likes
PlanPremiumCountry SpainDeviceLenovo ideapad 300-15ISKOperating SystemWindows 10My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, and if I search them (for instance, an album) and try to play them, they won't b...
Plan Premium Country Spain Device Lenovo ideapad 300-15ISK Operating System Windows 10 My Question or Issue Whenever I try to play any playlist, the songs in it won't be shown, a...
Regular
903 Views
2 replies
0 likes
PlanFreeCountry BrazilDeviceNotebookOperating SystemWindows 10 My Question or Issue Basically some songs just don't play and show a image like this and It's happens with a lot of songs.
Plan Free Country Brazil Device Notebook Operating System Windows 10 My Question or Issue Basically some songs just don't play and show a image like this ...
Regular
14062 Views
5 replies
4 likes
PlanPremiumCountry DenmarkDeviceDesktop PCOperating SystemWindows 10 My Question or Issue My spotify has been doing this lately i have tried everything nothing seems to work, reinstalled spotify, tried looking into all the other posts about this, and...
Plan Premium Country Denmark Device Desktop PC Operating System Windows 10 My Question or Issue My spotify has been doing this lately i have tried everything nothing seem...
Casual Listener
861 Views
2 replies
1 likes
PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will not play any audio and displays "Spotify can't play this right now." when any song is se...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue When speakers are configured to 3.1 in Windows 10 sound control panel, Spotify will no...
Roadie
591 Views
1 replies
0 likes
My Question or IssueHello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do to solve this? I've tried going in to offline mode o...
My Question or Issue Hello! My saved albums don't sync between spotify on my phone, and spotify on my computer. The weird thing is that the playlists are synced, just not saved albums. What can I do...
Roadie
615 Views
1 replies
0 likes
PlanPremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue How can i add the actual played song (at the bottom of the app) to a playlist without search it in all songs in the upper window?
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue How can i add the actual played song (at the bottom of the app) to a playlist with...
Roadie
783 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceWindows 10Operating SystemWindows 10 My Question or Issue Lately every time I create a radio station from a song or artist or whatever, it takes me to what is actually a playlist. As a result, I cannot mark the s...
Plan Premium Country United States Device Windows 10 Operating System Windows 10 My Question or Issue Lately every time I create a radio station from a song or artist or ...
Spotify Legend
55010 Views
30 replies
14 likes
PlanPremiumCountry Device(PCOperating System(Windows 7) My Question or Issue For the last year, spotify has been causing (or is most likely the cause of) crashes that make my screen go grey, then black. In that time, I can not access the pc. This is ...
Plan Premium Country Device (PC Operating System (Windows 7) My Question or Issue For the last year, spotify has been causing (or is most likely the cause of) cr...
Spotify Legend
3687 Views
3 replies
0 likes
Die Suche geht in Spotify nicht mehr seit 10 Tagen !! Desktop - Win 8.1 - Suche geht NICHT!!
Die Suche geht in Spotify nicht mehr seit 10 Tagen !! Desktop - Win 8.1 - Suche geht NICHT!!
Regular
26962 Views
7 replies
1 likes
Using PC version on Windows 10 I've made a playlist and want to build it out. After searching for a song I rightclick on it and add it to my playlist and also my favorite songs. I then go to the playlist and/or my favorite songs and the song does not...
Using PC version on Windows 10 I've made a playlist and want to build it out. After searching for a song I rightclick on it and add it to my playlist and also my favorite s...
Spotify Legend
2152 Views
4 replies
3 likes
PlanPremiumCountry TurkeyDevicePCOperating SystemWindows 10 My Question or IssueMost songs can't played on desktop app. Also some of the spotify playlist's has no song in them even tho I can play them on Mobile. I can see the songs on Web browsers bu...
Plan Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue Most songs can't played on desktop app. Also some of the spotify playlist's has no song in ...
Newbie
5319 Views
12 replies
4 likes
PlanPremiumCountry GermanyDevicePC + MobileOperating SystemWindows 10 + Android Pie My Question or Issue I am usually listening to metal artists, like Amon Amarth, Rammstein, Iced Earth, Dimmu Borgir, Behemoth, etc but totally unrelated playlists kee...
Plan Premium Country Germany Device PC + Mobile Operating System Windows 10 + Android Pie My Question or Issue I am usually listening to metal artists, like Amon Amarth, ...
Not applicable
931 Views
2 replies
0 likes
PlanFreeOperating SystemWindows 10 I cant load ANYTHING. It gives me a "go to browse" option if I look into my songs, no songs even appear whenever I open a playlist, and whenever I try to play a song from my daily mixes, it will not load. I have tri...
Plan Free Operating System Windows 10 I cant load ANYTHING. It gives me a "go to browse" option if I look into my songs, no songs even appear whenever I open a playlist, and whene...
Casual Listener
5147 Views
6 replies
8 likes
PlanPremiumCountry Czech RepublicDevicePCOperating SystemWindows 10 My Question or Issue I've read on the help site to click on Radio and then Create New Station, but when i click on Radio either on windows or andriod all i see there is "Recommended ...
Plan Premium Country Czech Republic Device PC Operating System Windows 10 My Question or Issue I've read on the help site to click on Radio and then Create New Station, b...
Casual Listener
803 Views
2 replies
0 likes
PlanPremiumCountry AustraliaDevicePC, Samsung S8 PlusOperating SystemWindows 10 "Spotify can't play this right now. If you have the file on your computer you can import it."Hey there!So about two days ago my account got hacked, but thats a different ...
Plan Premium Country Australia Device PC, Samsung S8 Plus Operating System Windows 10 "Spotify can't play this right now. If you have the file on your computer you can import it...
Regular
1578 Views
11 replies
0 likes
PlanFreeCountry RomaniaDevicePCOperating SystemWindows 10 My Question or Issue Can't play some songs
Plan Free Country Romania Device PC Operating System Windows 10 My Question or Issue Can't play some songs
Roadie
428 Views
1 replies
0 likes
Hi,so recently the song radio feature has stopped working for me.The option "go to song radio" (I use the German version, so I don't know if this is the exact translation of the menu entry) is still there in the little pop-up menu when I right-click ...
Hi, so recently the song radio feature has stopped working for me. The option "go to song radio" (I use the German version, so I don't know if this is the exact translation of the menu entr...
Newbie
2720 Views
3 replies
5 likes
PlanFree/PremiumCountry United StatesDeviceDesktop (Custom PC)Operating SystemWindows 10 My Question or Issue Is anyone else having the issue where the videos won't play on the spotify desktop app or web player? The videos seem to work fine on phones...
Plan Free/Premium Country United States Device Desktop (Custom PC) Operating System Windows 10 My Question or Issue Is anyone else having the issue where the videos won't...
975 Views
0 replies
2 likes
