Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • morefluff
  • Casual Listener
  • 35615 Views
  • 213 replies
  • 16 likes
  • 35615 Views
  • 213 replies
  • 16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2583 Views
  • 1 replies
  • 6 likes
  • 2583 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 141863 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 141863 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 57022 Views
  • 0 replies
  • 33 likes
  • Windows
  • 57022 Views
  • 0 replies
  • 33 likes

Solved!!Superuser Contribution Spotify plays but suddenly sound disapear

PlanPremiumCountry SwedenDevice(iPhone 8 plus + Windows 7)Operating System(iOS 12.0.1, Android Oreo, Windows 10,etc.) My Question or Issue I am listening the music and in middle of the song the sound disapear but it looks like it is still streaming. ...

  • Regular
  • Plan Premium Country  Sweden Device (iPhone 8 plus  + Windows 7) Operating System (iOS 12.0.1, Android Oreo, Windows 10,etc.)   My Question or Issue  I am listening...
  • Peter
  • Spotify Legend
  • 295 Views
  • 1 replies
  • 1 likes
  • 295 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify starts up with Windows even though I disabled this option???

DevicePCOperating SystemWindows 10 My Question or Issue So from time to time Spotify starts up when I log into my computer, even though I disabled this option in the settings menu. And yes, I quadruple-checked if this option is indeed disabled. Still...

  • Casual Listener
  •  Device PC Operating System Windows 10   My Question or Issue  So from time to time Spotify starts up when I log into my computer, even though I disabled this option in the setti...
  • Peter
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login- firewall

I have been having basically the same problem as this guy: https://community.spotify.com/t5/Desktop-Mac/Suddenly-I-can-t-log-in-to-spotify-because-of-a-quot-firewall/td-p/1141695 No solution is seen there however. Basically I cannot login to spotify ...

  • Newbie
  • I have been having basically the same problem as this guy:   https://community.spotify.com/t5/Desktop-Mac/Suddenly-I-can-t-log-in-to-spotify-because-of-a-quot-firewall/td-p/1141695   No...
  • Peter
  • Spotify Legend
  • 4833 Views
  • 1 replies
  • 1 likes
  • 4833 Views
  • 1 replies
  • 1 likes

Superuser Contribution VIEW PLAYLIST LENGTH ON COMPUTER WEBSITE

Simple question. Why can't I see the length of my playlist on my computers Spotify website? I can see it on my phone app! Please give me a solution.Thanks

  • Newbie
  •   Simple question. Why can't I see the length of my playlist on my computers Spotify website? I can see it on my phone app!  Please give me a solution. Thanks
  • Peter
  • Spotify Legend
  • 1790 Views
  • 1 replies
  • 0 likes
  • 1790 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can only listen to what I have saved to my "Favorite Songs"....

It's been happening since last night. I can only listen to what I have saved to my "Favorite Songs," and when I go to my Artists or Albums, apparently it thinks I have nothing saved at all. What in the world is happening? What can I do so I can liste...

  • Regular
  •   It's been happening since last night.   I can only listen to what I have saved to my "Favorite Songs," and when I go to my Artists or Albums, apparently it thinks I have nothi...
  • Peter
  • Spotify Legend
  • 220 Views
  • 1 replies
  • 1 likes
  • 220 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify App on my windows isn't playing any songs. It is just skipping through all of them.

CountrySingaporeSubscriptionPremiumDeviceHP SpectreOperating SystemWindows 10 My Question or Issue Spotify is working on my other systems (i.e. android phone and ipod touch) but when I tried playing on my computer, it skips through the whole list of ...

  • Newbie
  •     Country Singapore Subscription Premium Device HP Spectre Operating System Windows 10   My Question or Issue  Spotify is working on my other systems (i.e. android p...
  • Peter
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 2 likes
  • 257 Views
  • 1 replies
  • 2 likes

Superuser Contribution Dragging album into folder to create playlist names the playlist by album name, then artist name

PlanPremiumCountry US Operating SystemWindows 10 My Question or Issue If I'm viewing an album, and want to save it as a playlist, I know of two quick ways to do so:1. click the little button with three dots next to the "save" button, and select "add ...

  • Regular
  • Plan Premium Country  US   Operating System Windows 10   My Question or Issue  If I'm viewing an album, and want to save it as a playlist, I know of two quick ways to do ...
  • Peter
  • Spotify Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Solved!! No Music Plays - Requires a re-install each day

Plan: FreeCountry: UKDevice: Windows PCOperating System: Windows 10 Pro My Question or Issue:Since Tuesday (13/11/18), when I start Spotify (Spotify is configured not to start when Windows starts), no songs play. I double click a song or highlight a ...

  • Casual Listener
  • Plan: Free Country: UK Device: Windows PC Operating System: Windows 10 Pro   My Question or Issue: Since Tuesday (13/11/18), when I start Spotify (Spotify is configured not to start...
  • DanMoss
  • Casual Listener
  • 655 Views
  • 1 replies
  • 0 likes
  • 655 Views
  • 1 replies
  • 0 likes

Song Popup

PlanFreeCountry ItalyDeviceDesktopOperating SystemWindows 10 My Question or IssueSome months ago everytime I was pressing the volume buttons a popup next to the volume was appearing. Even If for some people It was annoying, I found it very useful, es...

  • Newbie
  • Plan Free Country  Italy Device Desktop Operating System Windows 10   My Question or Issue Some months ago everytime I was pressing the volume buttons a popup next to the volume w...
  • 413 Views
  • 0 replies
  • 0 likes
  • 413 Views
  • 0 replies
  • 0 likes

This Playlist is Currently Empty

Operating SystemWindows 10 My Question or Issue

Untitled.png
  • Casual Listener
  • Operating SystemWindows 10   My Question or Issue
  • gempaada
  • Casual Listener
  • 751 Views
  • 1 replies
  • 2 likes
  • 751 Views
  • 1 replies
  • 2 likes

Understanding the Queue

Forgive me if this belongs in general help. I'm not sure if this is a bug, a feature, or just stupidity on my part. At work, I've been recently using the queue to listen to music to load up albums if I have a minute or two of idle time instead of wai...

  • Roadie
  • Forgive me if this belongs in general help. I'm not sure if this is a bug, a feature, or just stupidity on my part.  At work, I've been recently using the queue to listen to music to load up a...
  • bbedo
  • Roadie
  • 1334 Views
  • 2 replies
  • 0 likes
  • 1334 Views
  • 2 replies
  • 0 likes

spotify cuts out when using my HEOS sound bar

I have the HEO app on my Iphone and when I try to stream Spotify via bluetooth it cuts out every 15mins or so and I have to reconnect.PlanPremiumCountry AustraliaDevice(iPhone 8,Operating Systemwindows My Question or Issue

  • Casual Listener
  • I have the HEO app on my Iphone and when I try to stream Spotify  via bluetooth it cuts out every 15mins or so and I have to reconnect. Plan Premium Country  Australia Device (iPhone ...
  • jodybronovich
  • Casual Listener
  • 327 Views
  • 2 replies
  • 0 likes
  • 327 Views
  • 2 replies
  • 0 likes

I can´t play songs that are not in my playlist!

PlanFreeCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue I can´t play songs that I have not added to my playlist from before. When I try to play these songs I have not added to my playlist frpm before, I get a picture with a blac...

Picture.PNG
  • Newbie
  • Plan Free Country  Sweden Device PC Operating System Windows 10   My Question or Issue  I can´t play songs that I have not added to my playlist from before. When I try to pla...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

adding new songs and not showing

PlanFreeCountry TurkeyDeviceNotebookOperating SystemWindows 10 My Question or Issuewhen add some songs to a list, the not showing them and when adding again it says already added and new ones will be duplicate. even i add them as duplicates they also...

  • Casual Listener
  • Plan Free Country  Turkey Device Notebook Operating System Windows 10   My Question or Issue when add some songs to a list, the not showing them and when adding again it says alre...
  • 324 Views
  • 0 replies
  • 0 likes
  • add
    New Songs
  • 324 Views
  • 0 replies
  • 0 likes

Cant change my country

hey im living in israel but somehow my account is set to canada, i succses to login (via web only, but with software it dosent let me to log in) when i try to change my country settings to israel and clicking the save button, it says "We're sorry, th...

  • Newbie
  • hey im living in israel but somehow my account is set to canada, i succses to login (via web only, but with software it dosent let me to log in) when i try to change my country settings to israel and...
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

Spotify Connect won't change device

I'm having an issue with Spotify Connect today - it won't let me change playback device, which I have always been able to do before. I last played a song on one of my Echo Dots. Spotify got stubbornly stuck on that song on that device, and wouldn't a...

  • Regular
  •   I'm having  an issue with Spotify Connect today - it won't let me change playback device, which I have always been able to do before. I last played a song on one of my Echo Dots. Spotify...
  • DaveAmes12
  • Regular
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Some Questions about creating Playlists

Plan PremiumCountry AustriaWindows 8.1 Desktop My Question or IssueMy song library on Spotify now includes about 1000 songs and I would like to organize them now in playlists.Why is not it possible to mark multiple songs and move them all together to...

  • Casual Listener
  • Plan Premium Country Austria Windows 8.1 Desktop   My Question or Issue My song library on Spotify now includes about 1000 songs and I would like to organize them now in playlists...
  • ardacebi
  • Composer
  • 171 Views
  • 3 replies
  • 0 likes
  • 171 Views
  • 3 replies
  • 0 likes

I can't share Spotify on Instagram Stories

I tried to solve them by updating both applications but the problem persists. What I've noticed is that the option to share in the stories of Instagram is enabled until the moment I start a session on the Instagram account, where this option disappea...

  • Gig Goer
  • I tried to solve them by updating both applications but the problem persists.   What I've noticed is that the option to share in the stories of Instagram is enabled until the moment I start a...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Can't play songs that haven't been saved

PlanPremium Country Brazil DevicePC Operating SystemWindows 10 My Question or Issue I can't play any songs that haven't been saved to my library yet (for example, when I search for a song or click on one of the suggested playlists in the Browse scree...

  • Regular
  • Plan Premium   Country  Brazil   Device PC   Operating System Windows 10   My Question or Issue  I can't play any songs that haven't been saved to my librar...
  • Avynnic
  • Newbie
  • 291 Views
  • 4 replies
  • 2 likes
  • 291 Views
  • 4 replies
  • 2 likes