Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
23368 Views
10 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
905968 Views
540 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
45248 Views
40 replies
8 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Plan Premium Country Norway Device Desktop Operating System Windows 10 My IssueMy internet is really bad, so while watching video tutorials with music in the background I didn't want Spotify to use up any bandwidth. So I switched on Offline Mode to o...
Plan Premium Country Norway Device Desktop Operating System Windows 10 My Issue My internet is really bad, so while watching video tutorials with music in...
423 Views
0 replies
0 likes
PlanPremiumCountryNorwayDeviceiPhone XSOperating SystemWindows 10 My Question or IssueI can not play some songs on my PC but works fine on my Phone (my friend have the same problem) Example On PC:I see the new Album an artist posted and I press play ...
Plan Premium Country Norway Device iPhone XS Operating System Windows 10 My Question or Issue I can not play some songs on my PC but works fine on my Phone (my friend have the same p...
Regular
5543 Views
20 replies
9 likes
I get 2 different errors when I try to play a song. Mostly I get "Spotify canot play this right now. If you have the file on your computer you can import it." but sometimes it jumps from song to song to song too fast for them to begin playing (not ev...
I get 2 different errors when I try to play a song. Mostly I get "Spotify canot play this right now. If you have the file on your computer you can import it." but sometimes it jumps from song to song...
Community Legend
1404 Views
3 replies
0 likes
PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 Pro, version 1809NVIDIA Display driver version: 419.17Spotify client version: 1.1.0.237.g378f6f25 My Question or Issue The Spotify client window, when moved, stutters and moves in a blocky f...
Plan Premium Country Finland Device PC Operating System Windows 10 Pro, version 1809 NVIDIA Display driver version: 419.17 Spotify client version: 1.1.0.237.g378f6f25 My Questi...
608 Views
0 replies
1 likes
tengo cuenta premium, en la aplicacion del telefono no tengo ningun problema, en la pc hay canciones que no se reproducen, les doy play a es como si no existieran en la lista de reproduccion aparaece el simbolo "NaN" en la parte del tiempo de duracio...
tengo cuenta premium, en la aplicacion del telefono no tengo ningun problema, en la pc hay canciones que no se reproducen, les doy play a es como si no existieran en la lista de reproduccion aparaece...
Community Legend
3906 Views
1 replies
1 likes
Hey so i star my computer opened spotify and all my song and song in my playlist are gone but i can see the playlist name etc. On my phone i have all my song and everything works fine.I tried uninstallig spotify and reinstalling it and it didnt work....
Hey so i star my computer opened spotify and all my song and song in my playlist are gone but i can see the playlist name etc. On my phone i have all my song and everything works fine. I tried unins...
Community Legend
636 Views
3 replies
1 likes
Country DenmarkDeviceSpotify apps across all platforms. PC/Mobile etc. My Question or Issue I haven't been able to play "Vicetone - Walk Thru Fire" for the last couple of months. It displays the error message "Spotify can't play this right now. If yo...
Country Denmark Device Spotify apps across all platforms. PC/Mobile etc. My Question or Issue I haven't been able to play "Vicetone - Walk Thru Fire" for the last cou...
Roadie
504 Views
1 replies
0 likes
Plan - Premium Country - US Devices - iPhone 10s (works perfectly fine, has all songs) and Windows (doesn't work)Operating Systems - (iOS 12.1.4, Windows 10,) My Issue - The desktop version of my Spotify randomly stopped working, I can't play any mus...
Plan - Premium Country - US Devices - iPhone 10s (works perfectly fine, has all songs) and Windows (doesn't work) Operating Systems - (iOS 12.1.4, Windows 10,) ...
Casual Listener
3465 Views
2 replies
0 likes
Hi, my spotify started by not playing any songs that weren't in my playlist and wouldn't add songs that I would add to my playlists on my PC but would add on my phone. A few days ago, no songs would show up in any playlist I would open. I have tried ...
Hi, my spotify started by not playing any songs that weren't in my playlist and wouldn't add songs that I would add to my playlists on my PC but would add on my phone. A few days ago, no songs would ...
Community Legend
936 Views
1 replies
0 likes
PlanPremiumCountry United StatesDevicePCOperating System Windows 10My Question or Issue I have been having this issue for a while but its been getting really annoying, It started off a couple months ago when i first got premium anything added to my p...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I have been having this issue for a while but its been getting reall...
Casual Listener
1366 Views
3 replies
0 likes
PlanFreeCountry IsraelDevicePCOperating SystemWindows 10 My Question or IssueMy issue is simple, spotify wont play any songs, buffers all of the time before displaying this. AND always shows this on pc. How ever i tried playing it on mutliple other n...
Plan Free Country Israel Device PC Operating System Windows 10 My Question or Issue My issue is simple, spotify wont play any songs, buffers all of the time before displaying t...
Community Legend
558 Views
2 replies
0 likes
Hi! I use the free version of Spotify on a Windows 10 Pro PC. Whenever I tryed to play some songs nothing happened and they had no title or artist, as shown in the pic below. Now it happens on every song that I play, after reinstalling Spotify.
Hi! I use the free version of Spotify on a Windows 10 Pro PC. Whenever I tryed to play some songs nothing happened and they had no title or artist, as shown in the pic below. Now it happens o...
Community Legend
833 Views
1 replies
1 likes
PlanPremiumCountryCanadaDeviceBrand new Windows 10 PCOperating SystemWindows 10 My Question or IssueOriginally my windows spotify app was randomly not playing certain songs, after doing some google fu i tried a few troubleshooting suggestions. I did ...
Plan Premium Country Canada Device Brand new Windows 10 PC Operating System Windows 10 My Question or Issue Originally my windows spotify app was randomly not playing certain...
Casual Listener
1169 Views
2 replies
0 likes
PlanPremium CountryCanada DeviceMacBook Pro Mid-2012Operating SystemWindows 10 via BootCamp My Question or Issue Starting yesterday (Feb 22, 2019), Spotify has been opening on it's own when I start my computer even though I have it set to not open an...
Plan Premium Country Canada Device MacBook Pro Mid-2012 Operating System Windows 10 via BootCamp My Question or Issue Starting yesterday (Feb 22, 2019), Spotify...
Community Legend
1067 Views
1 replies
0 likes
PlanPremiumCountry USADeviceASUS LabtopOperating SystemWindows 10 My Question or Issue When I try opening up spotify it gives me this error.Does anyone know how to fix this? I've tried deleting all the Spotify files and restarting my computer and it ...
Plan Premium Country USA Device ASUS Labtop Operating System Windows 10 My Question or Issue When I try opening up spotify it gives me this error. Does anyon...
Spotify Legend
10197 Views
2 replies
0 likes
PlanFreeCountryGermany DevicePCOperating SystemWindows 10 My Question or Issue For some time now I have had the problem that my music is not updated anymore, so I logged out once and logged in again and all my music was gone. I've already reinstalled...
Plan Free Country Germany Device PC Operating System Windows 10 My Question or Issue For some time now I have had the problem that my music is not updated any...
Newbie
1105 Views
4 replies
0 likes
This issue began a couple weeks ago and is getting worse. It is completely unpredictable. I will be listening to music and suddenly it will go silent because the next song won't play. Sometimes it happens with every other song in an album, sometimes ...
This issue began a couple weeks ago and is getting worse. It is completely unpredictable. I will be listening to music and suddenly it will go silent because the next song won't play. Sometimes it ha...
Community Legend
1437 Views
2 replies
5 likes
Im using windows 10 and every time i want to hear music, spotify uses 50% of my CPU. I already tried with un-/reinstall but it did not help. I also shut down some settings.
Im using windows 10 and every time i want to hear music, spotify uses 50% of my CPU. I already tried with un-/reinstall but it did not help. I also shut down some settings.
Community Legend
2615 Views
1 replies
0 likes
PlanFreeCountry UKDevicePCOperating SystemWindows 10 My Question or Issue I have multiple playlists that i have created with lots of songs in each on however all of a sudden the Spotify app on my pc isn't showing any songs in any playlists. This is n...
Plan Free Country UK Device PC Operating System Windows 10 My Question or Issue I have multiple playlists that i have created with lots of songs in each on however a...
Casual Listener
1418 Views
3 replies
1 likes
PlanPremiumCountryBrasil Operating SystemWindows 7 My Question or Issue Boa noite, pessoal! Desde que comecei a utilizar o app do Spotify versão desktop, venho tendo problemas para visualizar as atividades de amigos. Está habilitada e alguns amigos j...
Plan Premium Country Brasil Operating System Windows 7 My Question or Issue Boa noite, pessoal! Desde que comecei a utilizar o app do Spotify versão deskto...
Spotify Star
3906 Views
5 replies
1 likes
