Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83626 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
792901 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23283 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFreeCountry PolandDeviceCustom Build PCOperating SystemWindows 10 64-bit My Question or Issue I have really big issue with Spotify on PC, can't find/see any song, even in playlists made by spotify, i don't know what's happened but on phone everyt...
Plan Free Country Poland Device Custom Build PC Operating System Windows 10 64-bit My Question or Issue I have really big issue with Spotify on PC, can't find/see a...
Newbie
730 Views
1 replies
1 likes
So my spotify was working (30 minutes ago) then suddenly stopped. i have done a complete reinstall, but it still wont play anything it just shows up like this? Can anybody please help me fix this. Thanks-Elaina
So my spotify was working (30 minutes ago) then suddenly stopped. i have done a complete reinstall, but it still wont play anything it just shows up like this? Can anybody please help me fix t...
376 Views
0 replies
1 likes
Alright, so i've been using spotify for the past 1/2 years just fine, on pc and mobile. But recently on the spotify desktop app, Some songs are kinda bugged.Whenever i play a song thats "bugged" It wont play. At all. It doesn't get highlighted, The p...
Alright, so i've been using spotify for the past 1/2 years just fine, on pc and mobile. But recently on the spotify desktop app, Some songs are kinda bugged. Whenever i play a song thats "bugged" It...
440 Views
0 replies
0 likes
PlanPremiumOperating SystemWindows 10IssueI can't get anything to play unless it is in my saved songs list or it was already in a previous created playlist. Anytime I trying to play something that isn't in one of the two I just get a black album cove...
Plan Premium Operating System Windows 10 Issue I can't get anything to play unless it is in my saved songs list or it was already in a previous created playlist. Anytime I trying to play somet...
Newbie
8882 Views
11 replies
7 likes
PlanFreeCountry DevicePcOperating SystemWindows 10 My Question or IssueSo i instaled spotidy on my pc because i was reinstalling things on my computer, and when i was intaling again i loged in and now my musics don't show up on my favorites and playl...
Plan Free Country Device Pc Operating System Windows 10 My Question or Issue So i instaled spotidy on my pc because i was reinstalling things on my computer, and when i was in...
Casual Listener
533 Views
2 replies
1 likes
I signed up for a free trial on my phone thinking I would get the promotional 60 day free trial but it only lasted for 7. Please help when you can! PlanFree (For now)Country The United States of AmericaDeviceIphone 6Operating SystemIOS
I signed up for a free trial on my phone thinking I would get the promotional 60 day free trial but it only lasted for 7. Please help when you can! Plan Free (For now) Country The U...
276 Views
0 replies
0 likes
PlanFreeCountryUSADeviceOptiplex 5050Operating SystemWindows 10 Pro 64-bit My Question or IssueI was wondering is the Spotify team could disable the automatic updates on PC and make it so people could do it if they wanted to. It seems like older vers...
Plan Free Country USA Device Optiplex 5050 Operating System Windows 10 Pro 64-bit My Question or Issue I was wondering is the Spotify team could disable the automatic updates on PC a...
345 Views
0 replies
0 likes
PlanFreeCountry AmericaOperating SystemWindows 10 My Question or Issue Certain songs on Spotify simply won't play, some work fine but others don't. I have tried all the solutions I've seen in the community and none of them work, so I am just gonna ma...
Plan Free Country America Operating System Windows 10 My Question or Issue Certain songs on Spotify simply won't play, some work fine but others don't. I have tried all the...
346 Views
0 replies
0 likes
solved and can be deleted
solved and can be deleted
Casual Listener
721 Views
4 replies
0 likes
I have issue with a playlist that I use to listen to and sudennly one day, in the playlist showing "This playlist is currently empty" and i cant get it why, while i can see that there is a songs then i search this playlist on the internet (in open sp...
I have issue with a playlist that I use to listen to and sudennly one day, in the playlist showing "This playlist is currently empty" and i cant get it why, while i can see that there is a songs...
Spotify Star
8504 Views
6 replies
1 likes
Hello, sorry if my English is bad, I'm French For a while I do not play music anymore, my playlist is delete all alone, but I can only read local files ! When I go on a playlist of Spotify , it tells me that it is empty ! Help me I'm in Windows 10* T...
Hello, sorry if my English is bad, I'm French 🙂 For a while I do not play music anymore, my playlist is delete all alone, but I can only read local files ! When I go on a playlist of Spotify , it te...
Casual Listener
480 Views
1 replies
1 likes
PlanPremiumCountry FranceDeviceAsus PCOperating SystemWindows 10 (the app wasn't installed from the Microsoft Store) My Question or Issue Hello !Since yesterday the PC application only shows my local files and not the entire playlist while I am conne...
Plan Premium Country France Device Asus PC Operating System Windows 10 (the app wasn't installed from the Microsoft Store) My Question or Issue Hello ! Since yesterday t...
283 Views
0 replies
0 likes
Plan: FreeDevice: PCOperating System: Windows 7 My Question or Issue Hi Short and naive description Today my Spotify stopped playing not-favourite songs [those without heart clicked] and adding any new items to favourites wasn't working as well. Now ...
Plan: Free Device: PC Operating System: Windows 7 My Question or Issue Hi Short and naive description Today my Spotify stop...
462 Views
0 replies
1 likes
hello there,yes i kno there is an article on steam intergating with spotifyif you dont know what im talking about here it is:https://community.spotify.com/t5/Live-Ideas/Partnership-Steam-Integration/idi-p/991917now my question is that do we already h...
hello there,yes i kno there is an article on steam intergating with spotify if you dont know what im talking about here it is:https://community.spotify.com/t5/Live-Ideas/Partnership-Steam-Integratio...
1218 Views
0 replies
0 likes
Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...
Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...
561 Views
0 replies
0 likes
Spotify started translating Russian artist names into English. Is there a way to force it to display original names in Cyrillic, or (at least) to send the original artist names to Last.fm?
Spotify started translating Russian artist names into English. Is there a way to force it to display original names in Cyrillic, or (at least) to send the original artist names to Last.fm?
391 Views
0 replies
0 likes
I have been having a issue with my spotify skipping some songs and now it wont play any music, my playlists are blank as well. I downloaded the spotify app to my pc from the website. I did everything from doing a fresh install, downloading the one fe...
I have been having a issue with my spotify skipping some songs and now it wont play any music, my playlists are blank as well. I downloaded the spotify app to my pc from the website. I did ev...
406 Views
0 replies
2 likes
The desktop version (on Windows 10) of my Spotify does not play some songs, while some others it does. When it happens the name of the song becomes green and the play button turn into pause, but there is no loaded image of the song at the bottom left...
The desktop version (on Windows 10) of my Spotify does not play some songs, while some others it does. When it happens the name of the song becomes green and the play button turn into pause, but ther...
Gig Goer
6100 Views
11 replies
5 likes
On my windows phone when i search for music there always no result at all. Got this problem for a month. I reinstalled two times... Same problem. I cant search for an artist or a song...
On my windows phone when i search for music there always no result at all. Got this problem for a month. I reinstalled two times... Same problem. I cant search for an artist or a song...  ...
Newbie
1497 Views
3 replies
0 likes
PlanPremiumCountry Germany Operating SystemWindows 10,etcMy Question or IssueHello Spotify Community,I need some help. My Spotify is acting really really weird. I have Premium. I stream music on spotify every day. But for 1 month my Spotify is acting...
Plan Premium Country Germany Operating System Windows 10,etc My Question or Issue Hello Spotify Community, I need some help. My Spotify is acting really really weird. I have Pre...
Regular
744 Views
5 replies
0 likes
