Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
14335 Views
111 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2031 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4997 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountry GermanyDeviceDesktop PC x86 Operating SystemWindows 10 Pro My Question or IssueThe following behaviour regarding playlist folders is new, persistent (couple of weeks) and I am on the latest version: 1) The content of playlist folde...
Plan Premium Country Germany Device Desktop PC x86 Operating System Windows 10 Pro My Question or Issue The following behaviour regarding playlist folders is new, pers...
422 Views
0 replies
0 likes
1. I cannot save any new albums. Clicking the save button on an album doesn't add the album to my albums page, and the icons next to the songs do not change to ticks to indicate that they have been saved. I have no issues with hitting the limit; I've...
1. I cannot save any new albums. Clicking the save button on an album doesn't add the album to my albums page, and the icons next to the songs do not change to ticks to indicate that they have been s...
Casual Listener
2758 Views
3 replies
1 likes
When listening to my own set of tracks, I some times want to listen to the latest news from P3 Nyheter på en minut or Ekot (and only the latest news) so I want to be able to queue a single news pod, but queueing a single pod episode will queue ALL po...
When listening to my own set of tracks, I some times want to listen to the latest news from P3 Nyheter på en minut or Ekot (and only the latest news) so I want to be able to queue a single news pod, ...
796 Views
0 replies
0 likes
Hi there - I have been experiencing a really strange issue BOTH when trying to launch Spotify on my PC and now when trying to uninstall it (I was hoping that would fix the problem). When running the application, it opens spotify.exe in the task manag...
Hi there - I have been experiencing a really strange issue BOTH when trying to launch Spotify on my PC and now when trying to uninstall it (I was hoping that would fix the problem). When run...
Roadie
5488 Views
1 replies
0 likes
PlanFree 30 day Trial Premium Operating SystemWindows 10 My Question or IssueSo I got premium to be able to listen along with my discord friends on spotify. But for some reason everytime I click 'Listen Along' it would allow me to join but the song w...
Plan Free 30 day Trial Premium Operating System Windows 10 My Question or Issue So I got premium to be able to listen along with my discord friends on spotify. But for some rea...
Newbie
11625 Views
1 replies
29 likes
PlanPremiumCountryAustraliaDeviceWindows 10 PC and Samsung S8 PlusOperating SystemWindows 10 This is somewhat solved, I justed wanted to put this here... I guess. But two days ago my Spotify account got hacked. Reason why I think this is because I wa...
Plan Premium Country Australia Device Windows 10 PC and Samsung S8 Plus Operating System Windows 10 This is somewhat solved, I justed wanted to put this here... I guess. But two days ...
Roadie
769 Views
1 replies
0 likes
For my playlist with 350 songs, I always start the first song of the day with shuffle and want to maintain the entire queue for the rest of the day so the same song won't appear twice. On most days I start out listening on mobile (offline) for about ...
For my playlist with 350 songs, I always start the first song of the day with shuffle and want to maintain the entire queue for the rest of the day so the same song won't appear twice. On most days I...
676 Views
0 replies
0 likes
PlanPremiumCountryAustria DevicePCOperating SystemWindows 10My Question or IssueI have a very annoying issue - I play a playlist ("Atmospheric Sci-fi Soundtracks") and all of a sudden, in the middle of a song, a rondom playlists starts playing (in my...
Plan Premium Country Austria Device PC Operating System Windows 10 My Question or Issue I have a very annoying issue - I play a playlist ("Atmospheric Sci-fi Soundtracks") and all of a...
Not applicable
2774 Views
10 replies
0 likes
PlanFree/PremiumCountry U.S.ADeviceIpad, Operating System(iOS 11.4.1 My Question or IssuePlease bring back the old layout with My Songs and recently played on the same page, I would like to be able to delete things from my recently played again. Ever...
Plan Free/Premium Country U.S.A Device Ipad, Operating System (iOS 11.4.1 My Question or Issue Please bring back the old layout with My Songs and recently played on the s...
Roadie
742 Views
1 replies
1 likes
PlanPremiumCountry United KingdomDeviceDesktopOperating SystemWindows 10 My Question or Issue i am unable to play/load any music on spotify desktop. it works fine on my phone but i cant play any music and all spotify playlists are empty(see attached ...
Plan Premium Country United Kingdom Device Desktop Operating System Windows 10 My Question or Issue i am unable to play/load any music on spotify desktop. it works fine o...
Community Legend
1136 Views
3 replies
1 likes
PlanPremiumCountry USADeviceDesktop AppOperating SystemWindows My Question or Issue New songs/podcasts will not load on my desktop app at work. For example, at my home, my release radar updated on Friday to add new songs and new podcasts have been ap...
Plan Premium Country USA Device Desktop App Operating System Windows My Question or Issue New songs/podcasts will not load on my desktop app at work. For example, at my hom...
Community Legend
740 Views
1 replies
0 likes
PlanPremiumCountry GermanyDevicePC (Windows)Operating SystemWindows 10 (64-Bit)Version 1803 My Question or Issue The Windows program lists empty songs every now and then. Check the screenshot.The program does not skip those "songs." The program gets ...
Plan Premium Country Germany Device PC (Windows) Operating System Windows 10 (64-Bit) Version 1803 My Question or Issue The Windows program lists empty songs every now a...
Community Legend
566 Views
1 replies
0 likes
Hello!My subject might sound overexaggerated but it's true. Today I decided to reinstall Spotify because there where a lot of songs that I couldn't listen to in the first place but right after my reinstallment everything went even worse.My Playlist s...
Hello! My subject might sound overexaggerated but it's true. Today I decided to reinstall Spotify because there where a lot of songs that I couldn't listen to in the first place but right ...
Community Legend
878 Views
3 replies
1 likes
Spotify recently started being broken PlanFreeCountryNetherlands Devicedesktop (2015 build) and aspire 5741Operating SystemWindows 10 pro (desktop) and home (laptop) My Question or IssueIn the spotify app when I click on play it doesn't play, but you...
Spotify recently started being broken Plan Free Country Netherlands Device desktop (2015 build) and aspire 5741 Operating System Windows 10 pro (desktop) and home (lapto...
Casual Listener
1481 Views
4 replies
0 likes
PlanPremiumCountryUSOperating SystemWindows 10My Question or IssueI am unable to play any music through my laptop, either through the web player, or the downloaded desktop app. Daily Mixes on the desktop app give the error message "Spotify can't play...
Plan Premium Country US Operating System Windows 10 My Question or Issue I am unable to play any music through my laptop, either through the web player, or the downloaded desktop app. ...
Spotify Legend
703 Views
1 replies
0 likes
PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or Issue Recently my spotify has just not been working, when I'm clicking songs the song will not play and the album cover in the bottom left won't even show up, and when I go to my...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Recently my spotify has just not been working, when I'm clicking songs the song will n...
Spotify Legend
467 Views
1 replies
1 likes
PlanFreeCountry IsraelDeviceDesktopOperating System Windows 10 My Question or Issue Any song on the pc doesn't work, It shows me my playlists are empty if though they are not, and it shows me error on some pages but on the phone everything works fine...
Plan Free Country Israel Device Desktop Operating System Windows 10 My Question or Issue Any song on the pc doesn't work, It shows me my playlists are empty if though...
Casual Listener
776 Views
2 replies
0 likes
I made a fresh install of Spotify on my pc and after that all Playlists, Library etc display as empty.empty libraryEven original spotify playlists seem to be empty.Home screen seems normal though, containing recently played tracks and daily mixes bas...
I made a fresh install of Spotify on my pc and after that all Playlists, Library etc display as empty. empty library Even original spotify playlists seem to be empty. Home screen seems norma...
Community Legend
5058 Views
5 replies
0 likes
