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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2037 Views

0 replies

2 likes

  • 2037 Views
  • 0 replies
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150263 Views

83 replies

27 likes

  • 150263 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138234 Views

294 replies

22 likes

  • 138234 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11272 Views

1 replies

6 likes

  • 11272 Views
  • 1 replies
  • 6 likes

Friend Activity Limit

PlanPremiumCountryUSADeviceWindows 10 PC My Question or Issue So I feel like most people can share the sentiment that the Friend Activity has been a bit wonky over the past few months. However, I have one issue that cropped up that does not seem to h...

Casual Listener

Plan Premium Country USA Device Windows 10 PC   My Question or Issue   So I feel like most people can share the sentiment that the Friend Activity has been a bit wonky over the pas...

Mantisentil

Community Legend

4372 Views

2 replies

4 likes

Desktop
Facebook
Friend Activity
  • 4372 Views
  • 2 replies
  • 4 likes

Windows App changes volume on iOS device when transferring playback

PlanPremiumCountryUSA DeviceiPhone X iOS 12.1.2App version 8.4.79.933 Operating SystemWindows 10 build 18091.0.96.181.gf6bc1b6b (Windows Store version) My Question or IssueWhen transferring playback from my phone to my desktop, Spotify will change th...

Regular

Plan Premium Country USA   Device iPhone X iOS 12.1.2 App version 8.4.79.933   Operating System Windows 10 build 1809 1.0.96.181.gf6bc1b6b (Windows Store version)   My Que...

jw2k_fr

Regular

825 Views

1 replies

1 likes

iOS
volume
Windows
  • 825 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Queue changing to the start of the playlist

PlanPremiumCountryUSA DeviceCustom Built Windows 10 PC (Have also experienced problem on iPhone and Mac)Operating SystemWindows 10 (Have also experienced problem on iOS 11 and 12, and Mac High Sierra and Mojave) My Question or IssueSo it seems that t...

Newbie

Plan Premium Country USA   Device Custom Built Windows 10 PC (Have also experienced problem on iPhone and Mac) Operating System Windows 10 (Have also experienced problem on iOS 11 and 12...

Yordan

Moderator

8987 Views

6 replies

5 likes

Echo
iOS
Mac
Windows 10
  • 8987 Views
  • 6 replies
  • 5 likes

Spotify for Windows 10 not scrobbling and not displaying current song as Discord status

My device is a laptop, with Windows 10 as the operating system. I've tried reinstalling the Spotify app multiple times and it doesn't fix the issue mentioned on the subject.

Visitor

My device is a laptop, with Windows 10 as the operating system. I've tried reinstalling the Spotify app multiple times and it doesn't fix the issue mentioned on the subject.

879 Views

0 replies

2 likes

Discord
last.fm
scrobbling
  • 879 Views
  • 0 replies
  • 2 likes

Only able to play 4 tracks of Boris Brejcha - 22 (Album)

PlanPremiumCountry BelgiumDevicePC & Android PhoneOperating SystemWindows 10 & Android 6 My Question or Issue Today I've noticed that I'm only able to play 4 tracks of Boris Brejcha's "22" Album.What can be the reason for this issue?https://open.spot...

Casual Listener

Plan Premium Country  Belgium Device PC & Android Phone Operating System Windows 10 & Android 6   My Question or Issue   Today I've noticed that I'm only able to pla...

Smlth

Casual Listener

749 Views

4 replies

1 likes

  • 749 Views
  • 4 replies
  • 1 likes

can't listen one song on Spotify Desktop.

PlanPremiumCountryItaly Device(PC)Operating System(Windows 10) My Question or IssueHi, i can't listen one song on spotify, i tried disabling hw accelleration, but nothing. Also, on PC i can't see the song on my library.

Regular

Plan Premium Country Italy   Device (PC) Operating System (Windows 10)   My Question or Issue Hi, i can't listen one song on spotify, i tried disabling hw accelleration, but noth...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

[Radio] 'Ban' Artist from Radio

PlanFree/PremiumCountry Device My Question or Issue my question is why can I ot get the album station to know what songs are playing?

Music Fan

Plan Free/Premium Country   Device   My Question or Issue  my question is why can I ot get the album station to know what songs are playing?

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error al instalar Spotify

PlanFreeCountrySpainDevicePCOperating SystemWindows 7 Desde hace unos dias me fallaba Spotify, cuando lo abria me daba un error en linea y se cerraba el programa ("APPCRASH"), decido desinstalar y volver a instalar de nuevo, y ya ni siquiera lo insta...

Newbie

  Plan Free Country Spain Device PC Operating System Windows 7   Desde hace unos dias me fallaba Spotify, cuando lo abria me daba un error en linea y se cerraba el programa ("APPC...

Jemi

Spotify Legend

5606 Views

1 replies

0 likes

  • 5606 Views
  • 1 replies
  • 0 likes

Can no longer create radio stations

Plan:Family PremiumCountry:AustraliaOperating System:Windows 10 1809 October 2018 Update/ Spotify App from Microsoft StoreIssue:There is no 'Create New Station +' button in the Radio category in the desktop app. Furthermore, creating a playlist based...

Newbie

Plan: Family Premium Country: Australia Operating System: Windows 10 1809 October 2018 Update/ Spotify App from Microsoft Store Issue: There is no 'Create New Station +' button in the Radio ca...

moderndrummer44

Casual Listener

17370 Views

54 replies

37 likes

Radio
Windows 10 October update
  • 17370 Views
  • 54 replies
  • 37 likes

Can't Find Friends to follow or new Facebook contacts

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows 10 My Question or Issue I am unable to add new Facebook friends, even though I have recently added new friends on Facebook they are not coming up on the Spotify app (desktop or android)

Music Fan

  Plan Premium Country  Australia Device PC Operating System Windows 10   My Question or Issue    I am unable to add new Facebook friends, even though I have rece...

513 Views

0 replies

1 likes

Friends
  • 513 Views
  • 0 replies
  • 1 likes

Superuser Contribution Songs saved to library refuse to play - show up as unavalible

FamilyPremiumNew Zealand Device(Macbook Pro late 2014) In the last couple of days, Spotify has refused all requests to play songs saved to my personal library, saying that they are unavailable. I use the google chrome web player, and the browser is u...

Newbie

Family Premium New Zealand   Device (Macbook Pro late 2014)     In the last couple of days, Spotify has refused all requests to play songs saved to my personal library, saying ...

Guido

Spotify Legend

910 Views

4 replies

0 likes

  • 910 Views
  • 4 replies
  • 0 likes

All songs In library come up as "unavailable" and won't play

PlanPremiumCountry AustraliaDeviceAsus (Microsoft, Windows 10)Operating SystemWindows 10 My Question or Issue Since Christmas everytime I go into my library then click on "Songs" and try to play ANY song in my songs list, it comes up with a message s...

Casual Listener

Plan Premium Country  Australia Device Asus (Microsoft, Windows 10) Operating System Windows 10   My Question or Issue  Since Christmas everytime I go into my library then cl...

IJustWantMySong

Casual Listener

750 Views

2 replies

0 likes

  • 750 Views
  • 2 replies
  • 0 likes

Solved!! Spotify installer won’t open - W10

PlanPremiumCountry SlovakiaDeviceDesktopOperating SystemWindows 10 My Question or Issue Hi, i wanted to reinstall Spotify app because of some update errors when start. First i uninstalled Spotify throught Control panel, then downloaded installer from...

Casual Listener

Plan Premium Country  Slovakia Device Desktop Operating System Windows 10   My Question or Issue   Hi, i wanted to reinstall Spotify app because of some update errors when s...

Herfinnur

Regular

3175 Views

4 replies

0 likes

  • 3175 Views
  • 4 replies
  • 0 likes

Spotify doesn't show any device listed

PlanPremiumCountry USA Operating SystemWindows 10 My Question or IssueRecently my "Devices available" doesn't show any devices listed. Before it used to show about 3-4 device listed using my spotify and now there isn't any. I did a unisntall and rein...

Casual Listener

Plan Premium Country  USA   Operating System Windows 10   My Question or Issue Recently my "Devices available" doesn't show any devices listed. Before it used to show about 3-...

412 Views

0 replies

3 likes

  • 412 Views
  • 0 replies
  • 3 likes

[Closed] System tray icon bug

I'm on desktop premium version on Windows 10 (Surface Book 2). The minimize to tray system option won't work anymore. The spotify icon is always displayed in the botton right corner.I uninstalled and reinstalled spotify and it won't change.Please fix...

Music Fan

  I'm on desktop premium version on Windows 10 (Surface Book 2).   The minimize to tray system option won't work anymore. The spotify icon is always displayed in the botton right corner....

dikiz

Music Fan

4791 Views

6 replies

1 likes

bug
  • 4791 Views
  • 6 replies
  • 1 likes

Connection between Iphone and windows

PlanpremiumCountry USDeviceIphone8 My Question or Issue My IPhone keeps appearing and disappearing from my connections list on Spotify both in the app and on my PC. If I play a song on my pc it will randomly connect and update the play bar on my phon...

Newbie

  Plan premium Country  US Device Iphone8   My Question or Issue  My IPhone keeps appearing and disappearing from my connections list on Spotify both in the app and on my...

898 Views

0 replies

0 likes

  • 898 Views
  • 0 replies
  • 0 likes

Radio from Song is not longer infinite

PlanPremium CountryUSA Operating SystemWindows 10 My Question or Issue Radio from a song is no longer infinite. Before when the visible list would reach the last track, the rest of the tracks would nobe un-fade and it would continue. Now it's finite....

Roadie

Plan Premium   Country USA     Operating System Windows 10   My Question or Issue   Radio from a song is no longer infinite. Before when the visible list would re...

543 Views

0 replies

8 likes

  • 543 Views
  • 0 replies
  • 8 likes

Play Button not working

DeviceAcer Aspire E15 Notebook Operating SystemWindows 10 My Question or Issue Whenever I hit "Share" on my recent track or copy the song URI and paste into a Play Button, if I try to make a post with the link on any social media (Facebook, Twitter.....

Newbie

 Device Acer Aspire E15 Notebook   Operating System Windows 10   My Question or Issue  Whenever I hit "Share" on my recent track or copy the song URI and paste into a Play ...

sarahelii

Visitor

1023 Views

1 replies

0 likes

OneRPM
  • 1023 Views
  • 1 replies
  • 0 likes

Spotify not showing as "Listening to" on Discord

PlanPremiumCountryUSADeviceWindows Operating SystemWindows 10 My Question or Issue So, im trying to figure out why my Spotify isnt showing what im listening to on Discord. It just started doing and and i dont know why. Ive Restarted my pc and it stil...

Casual Listener

Plan Premium Country USA Device Windows  Operating System Windows 10   My Question or Issue  So, im trying to figure out why my Spotify isnt showing what im listening to on D...

Boxxy_tK

Casual Listener

7369 Views

3 replies

4 likes

  • 7369 Views
  • 3 replies
  • 4 likes

Local files can't play

PlanPremium for FamilyCountryNorway Operating SystemW7 My Question or Issue I've tried to play local files before, with no success. (.mp3)Last night i tried again and suddenly it worked. Finaly. (.mp3)But when i tried to play same files today it's no...

Newbie

Plan Premium for Family Country Norway   Operating System W7   My Question or Issue  I've tried to play local files before, with no success. (.mp3) Last night i tried again a...

254 Views

0 replies

0 likes

  • 254 Views
  • 0 replies
  • 0 likes