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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84205 Views

40 replies

68 likes

  • 84205 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798610 Views

505 replies

64 likes

  • 798610 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24590 Views

26 replies

7 likes

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  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3105 Views

0 replies

4 likes

  • 3105 Views
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  • 4 likes

Can't use radio, discovery weekly and release radar are uncomplete

PlanPremiumCountry Germany Operating SystemWindows 10,etcMy Question or IssueHello Spotify Community,I need some help. My Spotify is acting really really weird. I have Premium. I stream music on spotify every day. But for 1 month my Spotify is acting...

Casual Listener

Plan Premium Country  Germany   Operating System Windows 10,etc My Question or Issue Hello Spotify Community, I need some help. My Spotify is acting really really weird. I have Pre...

Jeremy1Brusa

Regular

751 Views

5 replies

0 likes

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All of the songs in my playlists are gone, including Spotify created playlists.

I recently upgraded to Premium from a free account through a family plan; however, after upgrading and updating on my Windows 10 system, all of the songs in my playlists have ceased to exist. The playlists themselves are still there, but all of the m...

Visitor

I recently upgraded to Premium from a free account through a family plan; however, after upgrading and updating on my Windows 10 system, all of the songs in my playlists have ceased to exist. The pla...

teddylonglegs

Newbie

356 Views

1 replies

3 likes

  • 356 Views
  • 1 replies
  • 3 likes

All my albums and playlists are GONE

PlanPremium (Part of a Family plan)Country HungaryDevice Operating SystemWIN10 My Question or Issue I had some issues with the client, (Beast in Blacks songs weren't playinh) so I reinstalled it. After I logged in, all my playlists and albums were em...

Newbie

  Plan Premium (Part of a Family plan) Country  Hungary Device   Operating System WIN10   My Question or Issue  I had some issues with the client, (Beast in Blacks...

user-removed

Not applicable

560 Views

2 replies

1 likes

  • 560 Views
  • 2 replies
  • 1 likes

Solved!! all favorites gone

PlanPremiumCountry uSADevicePCOperating SystemWindows 7 My Question or Issue so i was having some other issues with polaying songs from artist pages/song i dont have saved and after reinstalling to try and fix that issue, ALL my favorite artists/song...

Newbie

  Plan Premium Country  uSA Device PC Operating System Windows 7   My Question or Issue  so i was having some other issues with polaying songs from artist pages/song i ...

user-removed

Not applicable

1150 Views

1 replies

0 likes

  • 1150 Views
  • 1 replies
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Solved!! Saved songs and playlists empty on the desktop app

I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with no success. Any help will be appreciated.PlanFree/Pr...

Music Fan

I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with n...

Deribbile

Music Fan

1225 Views

5 replies

0 likes

  • 1225 Views
  • 5 replies
  • 0 likes

Solved!! Can't play songs from any artist page

PlanPremiumCountry GermanyDeviceLaptopOperating SystemWindows 10 My Question or Issue I can't play any songs from an Artist page - I can play songs from playlists, or from saved songs, or on browse, but not on an artists page. When I try play a song ...

Newbie

Plan Premium Country  Germany Device Laptop Operating System Windows 10   My Question or Issue  I can't play any songs from an Artist page - I can play songs from playlists, ...

Deribbile

Music Fan

7131 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Spotify Windows App won't display Sonos devices (Sonos App does, Spotify Mac does)

Hi there, We currently have 3 Sonos devices set up. On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to a Device" menu. On the same Windows 10 computer through the Sonos app, I'...

Casual Listener

Hi there,   We currently have 3 Sonos devices set up.   On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to...

lina123

Casual Listener

933 Views

1 replies

0 likes

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  • 1 replies
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windows 10 mode s: spotify with edge does not work

PlanFree/PremiumCountry DevicelaptoopOperating System Windows 10 IMPORTANT: IN MODE S My Question or Issue Not able to get spotify to work in edge (edge is the only browser available in windows 10 mode s) I would prefer to use spotify in edge instead...

Newbie

Plan Free/Premium Country   Device laptoop Operating System  Windows 10 IMPORTANT: IN MODE S   My Question or Issue  Not able to get spotify to work in edge (edge is the...

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
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Solved!! No songs at all, all gone not playing

PlanFreeCountry United Kingdom DeviceWindows PCOperating SystemWindows 10 64 bit My Question or Issue Recently i noticed some songs wouldn't play, when i clicked on the play buttons for them they would show up black with no album cover or title and n...

Casual Listener

Plan Free Country  United Kingdom  Device Windows PC Operating System Windows 10 64 bit   My Question or Issue  Recently i noticed some songs wouldn't play, when i click...

Bahpu

Casual Listener

2494 Views

4 replies

5 likes

  • 2494 Views
  • 4 replies
  • 5 likes

All my songs are gone

PlanFreeCountry MexicoDevicePCOperating SystemWindows 10 My Question or Issue So i wanted to re install it because i was having problems with trying to listen to some songs, after i did that i wanted to check if it really worked and i couldn't listen...

Visitor

  Plan Free Country  Mexico Device PC Operating System Windows 10   My Question or Issue  So i wanted to re install it because i was having problems with trying to list...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Problema memororia cronologia [ITA]

Plan:Free Country: Italia Device: PC OS: Win 10 Ciao con spotify sul mio computer ho il problema fastidioso che allo spegnimento del computer il programma dimentica quello che stavo ascoltando e alla sessione successiva devo cominciare ricerce ed eve...

Casual Listener

Plan:Free Country: Italia Device: PC OS: Win 10   Ciao con spotify sul mio computer ho il problema fastidioso che allo spegnimento del computer il programma dimentica quello che stavo ascoltan...

Guingia

Casual Listener

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Software does not open

PlanPremiumCountryBrasil Device(Notebook Acer)Operating System(Windows 10) My Question or IssueSince version 1.0.42 the software opens and closes instantly, even the uninstaller does not work.

Casual Listener

Plan Premium Country Brasil  Device (Notebook Acer) Operating System (Windows 10)   My Question or Issue Since version 1.0.42 the software opens and closes instantly, even the uni...

Billy-J

Spotify Star

591 Views

3 replies

0 likes

  • 591 Views
  • 3 replies
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Solved!! EZblocker

PlanFreeCountry United StatesDeviceiPhone 7Operating SystemWindows 10 My Question or Issue Well I've been using spotify since 2016 and got EZBlocker in 2017 and It's been good and all but now I think it's broken or spotify is trying to stop people fr...

Newbie

  Plan Free Country  United States Device iPhone 7 Operating System Windows 10   My Question or Issue  Well I've been using spotify since 2016 and got EZBlocker in 2017...

user54871

Regular

4662 Views

1 replies

0 likes

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  • 1 replies
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[Can't install Spotify] Use "normal" account instead administrator to install Spotify (?)

PlanFreeCountry SpainDeviceDesktop x64 bitsOperating SystemWindows 10 Pro My Question or IssueAfter I had the last problem with the songs in blank bla bla bla, I see that days after someone have finally solve it.But I had already uninstall it, and no...

Casual Listener

Plan Free Country  Spain Device Desktop x64 bits Operating System Windows 10 Pro  My Question or Issue After I had the last problem with the songs in blank bla bla bla, I see that ...

gregvp00

Casual Listener

2268 Views

1 replies

0 likes

  • 2268 Views
  • 1 replies
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"the migration of your data has failed"

Hello all, i'm annoyed. Because, i have a big problem.When i install, or i uninstall spotify (pc), i have this text : "the migration of your data has failed".I have uninstall spotify much time, but nothing to do. Impossible!All playlist are empty, my...

Newbie

Hello all, i'm annoyed. Because, i have a big problem. When i install, or i uninstall spotify (pc), i have this text : "the migration of your data has failed". I have uninstall spotify much time, b...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Solved!! [Solved] Can't play searched music

PlanPremiumCountryCZOperating SystemWindows 10, 64-bit My Issue:dk whats the problem, I can play music from "Browse" library but if Im looking for some music through the input box most of them doesnt work. I got it on video for sure: It also pops up ...

Casual Listener

Plan Premium Country CZ Operating System Windows 10, 64-bit   My Issue: dk whats the problem, I can play music from "Browse" library but if Im looking for some music through the input bo...

Lyeeroy

Casual Listener

18198 Views

3 replies

1 likes

  • 18198 Views
  • 3 replies
  • 1 likes

Solved!! I CAN'T PLAY ALL THE SONGS ON MY PC SPOTIFY

PlanFreeCountry Hong KongDevicePCOperating SystemWindows 10 My Question or IssueI downloaded spotify on mircosoft store, i login my account but can't play the song, all the playlist don't show songs, please help, thank you

Regular

Plan Free Country  Hong Kong Device PC Operating System Windows 10   My Question or Issue I downloaded spotify on mircosoft store, i login my account but can't play the song, all ...

SmallMa

Regular

1911 Views

5 replies

1 likes

  • 1911 Views
  • 5 replies
  • 1 likes

Solved!! Some songs wont play

PlanFreeCountry U.SDeviceDesktop Operating SystemWindows 10 My Question or Issue Some songs wont play and it'll show the "local file" image. Songs in my playlist work fine, but I cant listen to any some songs outside of my playlist. I have uninstalle...

Casual Listener

  Plan Free Country  U.S Device Desktop  Operating System Windows 10   My Question or Issue  Some songs wont play and it'll show the "local file" image. Songs in m...

wqvysam

Casual Listener

1290 Views

3 replies

0 likes

  • 1290 Views
  • 3 replies
  • 0 likes

All my Music Disappeared in my playlist, and my albums are gone

All my Music Disappeared in my playlist, and my albums are gone. They still show up on my phone and other computers. But not on my main pc, is there anyway to fix this? Even the Spotfiy made playlists have no songs.

Casual Listener

All my Music Disappeared in my playlist, and my albums are gone. They still show up on my phone and other computers. But not on my main pc, is there anyway to fix this? Even the Spotfiy made playlist...

user-removed

Not applicable

1374 Views

8 replies

1 likes

  • 1374 Views
  • 8 replies
  • 1 likes

Go to browse and won't play anything

I'm using Win10 I've tried uninstall reinstall turning off cross fading and Hardware acceleration and restarting my PC entirely.. just says go to browse when on song, artist, album, station, video, and podcast.. idk what to do at this point.. Also wo...

Newbie

I'm using Win10 I've tried uninstall reinstall turning off cross fading and Hardware acceleration and restarting my PC entirely.. just says go to browse when on song, artist, album, station, video, a...

A_Musicophile

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes