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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 134372 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134372 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50988 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50988 Views
  • 0 replies
  • 32 likes

Superuser Contribution Spotify keeps defaulting to one song

Every time I boot up my computer and Spotify loads up, it loads into the same song paused at the same spot, regardless of what I listened to last on my computer or phone/other devices. I uninstalled and reinstalled Spotify, which fixed the problem fo...

  • Regular
  • Every time I boot up my computer and Spotify loads up, it loads into the same song paused at the same spot, regardless of what I listened to last on my computer or phone/other devices. I uninstalled ...
  • Alfredo
  • Roadie
  • 4017 Views
  • 5 replies
  • 3 likes
  • 4017 Views
  • 5 replies
  • 3 likes

Solved!! i have full connection yet spotify says i am offline, please help. i am on pc

i have full connection to the internet but spotify says i am offline, please help. i am on pc

  • Casual Listener
  • i have full connection to the internet but spotify says i am offline, please help. i am on pc  
  • Xxxtentacion101
  • Casual Listener
  • 4773 Views
  • 13 replies
  • 0 likes
  • 4773 Views
  • 13 replies
  • 0 likes

Superuser Contribution Cannot finish any song from the last Daft Punk album when using Spotify on W10

IssueSpotify interrupts playback or crashes when playing the latest album from Daft Punk.Original post: https://community.spotify.com/t5/Desktop-Windows/Can-t-play-Daft-Punk-on-PC/m-p/2579797 PlanPremiumCountryUK DeviceLenovo ThinkpadOperating System...

  • Newbie
  • Issue Spotify interrupts playback or crashes when playing the latest album from Daft Punk. Original post: https://community.spotify.com/t5/Desktop-Windows/Can-t-play-Daft-Punk-on-PC/m-p/257979...
  • SergioDavid
  • Roadie
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Local files sync to iPhone

PlanPremium DeviceiPhone 6s and pc with windows 10Operating SystemiOS 11, windows 10My Question or Issue I am able to listen to the local files on my conputer, but when i open the playlist in whch they are in on my phone they do not appear at all. I ...

  • Newbie
  • Plan Premium  Device iPhone 6s and pc with windows 10 Operating System iOS 11, windows 10 My Question or Issue  I am able to listen to the local files on my conputer, but when i open...
  • DutchTheODST
  • Regular
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Windows Desktop App Blank Screen

PlanPremiumCountryRomania DeviceDell Latitude 7480 Operating SystemWindows 10 My Question or Issue The application window is blank. No way to interact with the app except starting and closing it from the task bar. Similar issue to those signaled in h...

  • Casual Listener
  • Plan Premium Country Romania   Device Dell Latitude 7480  Operating System Windows 10   My Question or Issue  The application window is blank. No way to interact with t...
  • CReamflourish
  • Newbie
  • 9062 Views
  • 3 replies
  • 0 likes
  • 9062 Views
  • 3 replies
  • 0 likes

Solved!! The spotify app does not open

PlanPremiumCountry BRAZILDeviceSAMSUNG COMPUTEROperating System Windows 10My Question or Issue Hi, I'm having trouble opening the spotify app. When I click to open an error message appears. I already tried to reinstall, but it did not work.

  • Casual Listener
  •   Plan Premium Country  BRAZIL Device SAMSUNG COMPUTER Operating System  Windows 10 My Question or Issue  Hi, I'm having trouble opening the spotify app. When I click to...
  • LariF
  • Casual Listener
  • 20318 Views
  • 2 replies
  • 0 likes
  • 20318 Views
  • 2 replies
  • 0 likes

Solved!! Daily Mixes Unavailable, Friend Activity Fails to Load

PlanPremium FamilyCountryCanadaDeviceDell XPS 13Operating SystemWindows 10 My Question or IssueMy Daily Mixes are now gone as a link on my Spotify desktop application (it used to be the first link under "Your Library"). When I try to search for the D...

  • Casual Listener
  • Plan Premium Family Country Canada Device Dell XPS 13 Operating System Windows 10   My Question or Issue My Daily Mixes are now gone as a link on my Spotify desktop application (it use...
  • opaditya
  • Casual Listener
  • 2351 Views
  • 9 replies
  • 0 likes
  • 2351 Views
  • 9 replies
  • 0 likes

Solved!! App wont start, cant uninstall

Hey y'all,I'm having trouble starting the spotify-app on windows 7(as I have read, I am not the only one with this;) )When I click the spotify icon, the "frame" for the window opens,then it disappears again. It doesnt show up on task manager. I have ...

  • Casual Listener
  • Hey y'all, I'm having trouble starting the spotify-app on windows 7(as I have read, I am not the only one with this;) ) When I click the spotify icon, the "frame" for the window opens,then it disap...
  • Loxer
  • Spotify Star
  • 918 Views
  • 3 replies
  • 0 likes
  • 918 Views
  • 3 replies
  • 0 likes

Cannot search, cant use discover etc. feel cut off!

PlanPremiumCountrySweden DeviceWindows, Spotify desktopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey! I cant search anymore (nothing comes up, whatever Im searching for, things I know spotify have) on spotify and I ...

  • Newbie
  • Plan Premium Country Sweden  Device Windows, Spotify desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hey!  I cant search...
  • Loxer
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Feed de amigos não está atualizando "ao vivo"

Há mais ou menos umas semana o feed de atividades não está atualizados "ao vivo", ele só mostra o que as pessoas ouviram ontem e há dias.Já atualizei o Spotify, desintalei e instalei de novo, e nada

  • Casual Listener
  • Há mais ou menos umas semana o feed de atividades não está atualizados "ao vivo", ele só mostra o que as pessoas ouviram ontem e há dias. Já atualizei o Spotify, desintalei e instalei de novo, e nad...
  • q_-fh8yodx68m
  • Casual Listener
  • 1610 Views
  • 12 replies
  • 6 likes
  • 1610 Views
  • 12 replies
  • 6 likes

Superuser Contribution Change playlist image and description

I want to change the image of my playlist and description. I upload a picture, write a description and for a few minutes I have a new image and description. After a while I will return the original picture and description. On desktop and on Android. ...

  • Roadie
  •   I want to change the image of my playlist and description. I upload a picture, write a description and for a few minutes I have a new image and description. After a while I will return the or...
  • JulianA_Bogota
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Suggested tracks

Hi, I have a premium account and several Playlists created, but for a few days in the desktop app I no longer appear suggestions for similar songs (while in the android app there are still). Have they removed this option from the desktop app or is th...

  • Newbie
  •   Hi, I have a premium account and several Playlists created, but for a few days in the desktop app I no longer appear suggestions for similar songs (while in the android app there are still). ...
  • Loxer
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Files don't show in Add a Source

PlanFreeCountry United StatesDeviceDesktop/LaptopOperating SystemWindows 10 My Question or Issue #1 question: Adding a source (downloaded mp3) from local files is for free versions as well correct? I obviously can open add a source so I would assume ...

  • Casual Listener
  • Plan Free Country  United States Device Desktop/Laptop Operating System Windows 10   My Question or Issue  #1 question: Adding a source (downloaded mp3) from local files is f...
  • -4nvn_r5on5oo
  • Casual Listener
  • 644 Views
  • 2 replies
  • 0 likes
  • 644 Views
  • 2 replies
  • 0 likes

Memory leak in Windows 10 client when using Local Files

I have a library of 10,000+ MP3s, and Spotify fails to index it. When I add the folder with my music, Spotify slowly starts using more and more memory and slows to a crawl, making it completely unusable until I kill the process in Task Manager. Once ...

  • Casual Listener
  • I have a library of 10,000+ MP3s, and Spotify fails to index it. When I add the folder with my music, Spotify slowly starts using more and more memory and slows to a crawl, making it completely unusa...
  • ebol
  • Casual Listener
  • 307 Views
  • 2 replies
  • 0 likes
  • 307 Views
  • 2 replies
  • 0 likes

No "Start" Button and "Dein Sommer Flashback"-Playlist in Desktop-Version

PlanPremiumCountry GermanyDevice(Laptop)Operating System(Windows 7) My Question or Issue A friend of mine informed me, that there is a personal Playlist called 'Dein Sommer Flashback' (Your summer flashback). I looked through my account but was not a...

  • Casual Listener
  • Plan Premium Country  Germany Device (Laptop) Operating System (Windows 7)   My Question or Issue  A friend of mine informed me, that there is a personal Playlist called 'Dei...
  • 13qr_8t-s3h1u
  • Casual Listener
  • 563 Views
  • 4 replies
  • 0 likes
  • 563 Views
  • 4 replies
  • 0 likes

Can't play current song

Hello,So somehow Spotify doesn't play some song in some of my playlists.It doesn't skip them either, just keeps stuck at the current song without forwarding onto the next one in the queue. It tells me: ''Can't play the current song.'' Sadly I don't k...

  • Music Fan
  • Hello, So somehow Spotify doesn't play some song in some of my playlists. It doesn't skip them either, just keeps stuck at the current song without forwarding onto the next one in the queue. It tel...
  • Sebasty
  • Spotify Star
  • 716 Views
  • 7 replies
  • 0 likes
  • 716 Views
  • 7 replies
  • 0 likes

Radio, daily mix, friend feed and recommended songs don't work.

PlanFreeCountryBrazilDeviceComputerOperating SystemWindows 10 The stuff mentioned above don't work, I already tried switching accounts and reinstalling spotify, the last one worked, but after I restarted it the problem came back.

  • Casual Listener
  • Plan Free Country Brazil Device Computer Operating System Windows 10     The stuff mentioned above don't work, I already tried switching accounts and reinstalling spotify, the las...
  • theotherguy821
  • Casual Listener
  • 273 Views
  • 1 replies
  • 2 likes
  • 273 Views
  • 1 replies
  • 2 likes

Download Quality on Spotify Desktop Win7

PlanPremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 7 My Question or Issue I used to be able to select quality (Normal, High, Extreme) in my previous desktop (using work desktop hence Win7) but now I can not find that option in preferen...

  • Newbie
  • Plan Premium Country Philippines Device Desktop Operating System Windows 7   My Question or Issue  I used to be able to select quality (Normal, High, Extreme) in my previous deskt...
  • mariustholen
  • Music Fan
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Spotify launch on startup

Edit/Preferences/Advanced/Open spotify automatically when I log inis disabled but it still starts when i reboot and log in. wth?

  • Casual Listener
  • Edit/Preferences/Advanced/Open spotify automatically when I log in is disabled but it still starts when i reboot and log in. wth?
  • Shirauk
  • Regular
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

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