Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84828 Views

40 replies

68 likes

  • 84828 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

802341 Views

505 replies

64 likes

  • 802341 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

kazash

Visitor

25715 Views

27 replies

7 likes

  • 25715 Views
  • 27 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3166 Views

0 replies

4 likes

  • 3166 Views
  • 0 replies
  • 4 likes

Ruined Song/Album Organisation

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web?I used to browse my saved/ticked selection of music via albums as I find it's the mos...

Gig Goer

Why did Spotify find it necessary to remove individually saved / ticked songs from being listed in the user library in the album section of all platforms except web? I used to browse my ...

561 Views

0 replies

0 likes

Android
Indexing
iphone
Music
Organisation
PC
  • 561 Views
  • 0 replies
  • 0 likes

Force Spotify to display original artist names

Spotify started translating Russian artist names into English. Is there a way to force it to display original names in Cyrillic, or (at least) to send the original artist names to Last.fm?

Newbie

Spotify started translating Russian artist names into English. Is there a way to force it to display original names in Cyrillic, or (at least) to send the original artist names to Last.fm?  

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Spotify wont plau any music/playlists at all on my pc

I have been having a issue with my spotify skipping some songs and now it wont play any music, my playlists are blank as well. I downloaded the spotify app to my pc from the website. I did everything from doing a fresh install, downloading the one fe...

Newbie

  I have been having a issue with my spotify skipping some songs and now it wont play any music, my playlists are blank as well. I downloaded the spotify app to my pc from the website. I did ev...

409 Views

0 replies

2 likes

  • 409 Views
  • 0 replies
  • 2 likes

Solved!! Spotify does not play certain songs

The desktop version (on Windows 10) of my Spotify does not play some songs, while some others it does. When it happens the name of the song becomes green and the play button turn into pause, but there is no loaded image of the song at the bottom left...

Casual Listener

The desktop version (on Windows 10) of my Spotify does not play some songs, while some others it does. When it happens the name of the song becomes green and the play button turn into pause, but ther...

Señorflip

Gig Goer

6147 Views

11 replies

5 likes

  • 6147 Views
  • 11 replies
  • 5 likes

no results when seraching for music

On my windows phone when i search for music there always no result at all. Got this problem for a month. I reinstalled two times... Same problem. I cant search for an artist or a song...

Casual Listener

 On my windows phone when i search for music there always no result at all. Got this problem for a month. I reinstalled two times... Same problem. I cant search for an artist or a song... &nbsp...

smiley_rylee

Newbie

1501 Views

3 replies

0 likes

  • 1501 Views
  • 3 replies
  • 0 likes

Can't use radio, discovery weekly and release radar are uncomplete

PlanPremiumCountry Germany Operating SystemWindows 10,etcMy Question or IssueHello Spotify Community,I need some help. My Spotify is acting really really weird. I have Premium. I stream music on spotify every day. But for 1 month my Spotify is acting...

Casual Listener

Plan Premium Country  Germany   Operating System Windows 10,etc My Question or Issue Hello Spotify Community, I need some help. My Spotify is acting really really weird. I have Pre...

Jeremy1Brusa

Regular

758 Views

5 replies

0 likes

  • 758 Views
  • 5 replies
  • 0 likes

All of the songs in my playlists are gone, including Spotify created playlists.

I recently upgraded to Premium from a free account through a family plan; however, after upgrading and updating on my Windows 10 system, all of the songs in my playlists have ceased to exist. The playlists themselves are still there, but all of the m...

Visitor

I recently upgraded to Premium from a free account through a family plan; however, after upgrading and updating on my Windows 10 system, all of the songs in my playlists have ceased to exist. The pla...

teddylonglegs

Newbie

359 Views

1 replies

3 likes

  • 359 Views
  • 1 replies
  • 3 likes

All my albums and playlists are GONE

PlanPremium (Part of a Family plan)Country HungaryDevice Operating SystemWIN10 My Question or Issue I had some issues with the client, (Beast in Blacks songs weren't playinh) so I reinstalled it. After I logged in, all my playlists and albums were em...

Newbie

  Plan Premium (Part of a Family plan) Country  Hungary Device   Operating System WIN10   My Question or Issue  I had some issues with the client, (Beast in Blacks...

user-removed

Not applicable

560 Views

2 replies

1 likes

  • 560 Views
  • 2 replies
  • 1 likes

Solved!! all favorites gone

PlanPremiumCountry uSADevicePCOperating SystemWindows 7 My Question or Issue so i was having some other issues with polaying songs from artist pages/song i dont have saved and after reinstalling to try and fix that issue, ALL my favorite artists/song...

Newbie

  Plan Premium Country  uSA Device PC Operating System Windows 7   My Question or Issue  so i was having some other issues with polaying songs from artist pages/song i ...

user-removed

Not applicable

1150 Views

1 replies

0 likes

  • 1150 Views
  • 1 replies
  • 0 likes

Solved!! Saved songs and playlists empty on the desktop app

I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with no success. Any help will be appreciated.PlanFree/Pr...

Music Fan

I am having an issue with the desktop app where my saved songs and playlists are not showing, however on the web browser version they are still there. I have already tried reinstalling the app with n...

Deribbile

Music Fan

1233 Views

5 replies

0 likes

  • 1233 Views
  • 5 replies
  • 0 likes

Solved!! Can't play songs from any artist page

PlanPremiumCountry GermanyDeviceLaptopOperating SystemWindows 10 My Question or Issue I can't play any songs from an Artist page - I can play songs from playlists, or from saved songs, or on browse, but not on an artists page. When I try play a song ...

Newbie

Plan Premium Country  Germany Device Laptop Operating System Windows 10   My Question or Issue  I can't play any songs from an Artist page - I can play songs from playlists, ...

Deribbile

Music Fan

7137 Views

2 replies

2 likes

  • 7137 Views
  • 2 replies
  • 2 likes

Spotify Windows App won't display Sonos devices (Sonos App does, Spotify Mac does)

Hi there, We currently have 3 Sonos devices set up. On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to a Device" menu. On the same Windows 10 computer through the Sonos app, I'...

Casual Listener

Hi there,   We currently have 3 Sonos devices set up.   On my Windows 10 (Microsoft Surface Book 2015) laptop through the Spotify app, the devices do not show up in the "Connect to...

lina123

Casual Listener

933 Views

1 replies

0 likes

  • 933 Views
  • 1 replies
  • 0 likes

windows 10 mode s: spotify with edge does not work

PlanFree/PremiumCountry DevicelaptoopOperating System Windows 10 IMPORTANT: IN MODE S My Question or Issue Not able to get spotify to work in edge (edge is the only browser available in windows 10 mode s) I would prefer to use spotify in edge instead...

Newbie

Plan Free/Premium Country   Device laptoop Operating System  Windows 10 IMPORTANT: IN MODE S   My Question or Issue  Not able to get spotify to work in edge (edge is the...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

Solved!! No songs at all, all gone not playing

PlanFreeCountry United Kingdom DeviceWindows PCOperating SystemWindows 10 64 bit My Question or Issue Recently i noticed some songs wouldn't play, when i clicked on the play buttons for them they would show up black with no album cover or title and n...

Casual Listener

Plan Free Country  United Kingdom  Device Windows PC Operating System Windows 10 64 bit   My Question or Issue  Recently i noticed some songs wouldn't play, when i click...

Bahpu

Casual Listener

2497 Views

4 replies

5 likes

  • 2497 Views
  • 4 replies
  • 5 likes

All my songs are gone

PlanFreeCountry MexicoDevicePCOperating SystemWindows 10 My Question or Issue So i wanted to re install it because i was having problems with trying to listen to some songs, after i did that i wanted to check if it really worked and i couldn't listen...

Visitor

  Plan Free Country  Mexico Device PC Operating System Windows 10   My Question or Issue  So i wanted to re install it because i was having problems with trying to list...

297 Views

0 replies

0 likes

  • 297 Views
  • 0 replies
  • 0 likes

Problema memororia cronologia [ITA]

Plan:Free Country: Italia Device: PC OS: Win 10 Ciao con spotify sul mio computer ho il problema fastidioso che allo spegnimento del computer il programma dimentica quello che stavo ascoltando e alla sessione successiva devo cominciare ricerce ed eve...

Casual Listener

Plan:Free Country: Italia Device: PC OS: Win 10   Ciao con spotify sul mio computer ho il problema fastidioso che allo spegnimento del computer il programma dimentica quello che stavo ascoltan...

Guingia

Casual Listener

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Software does not open

PlanPremiumCountryBrasil Device(Notebook Acer)Operating System(Windows 10) My Question or IssueSince version 1.0.42 the software opens and closes instantly, even the uninstaller does not work.

Casual Listener

Plan Premium Country Brasil  Device (Notebook Acer) Operating System (Windows 10)   My Question or Issue Since version 1.0.42 the software opens and closes instantly, even the uni...

Billy-J

Spotify Star

594 Views

3 replies

0 likes

  • 594 Views
  • 3 replies
  • 0 likes

Solved!! EZblocker

PlanFreeCountry United StatesDeviceiPhone 7Operating SystemWindows 10 My Question or Issue Well I've been using spotify since 2016 and got EZBlocker in 2017 and It's been good and all but now I think it's broken or spotify is trying to stop people fr...

Newbie

  Plan Free Country  United States Device iPhone 7 Operating System Windows 10   My Question or Issue  Well I've been using spotify since 2016 and got EZBlocker in 2017...

user54871

Regular

4671 Views

1 replies

0 likes

  • 4671 Views
  • 1 replies
  • 0 likes

[Can't install Spotify] Use "normal" account instead administrator to install Spotify (?)

PlanFreeCountry SpainDeviceDesktop x64 bitsOperating SystemWindows 10 Pro My Question or IssueAfter I had the last problem with the songs in blank bla bla bla, I see that days after someone have finally solve it.But I had already uninstall it, and no...

Casual Listener

Plan Free Country  Spain Device Desktop x64 bits Operating System Windows 10 Pro  My Question or Issue After I had the last problem with the songs in blank bla bla bla, I see that ...

gregvp00

Casual Listener

2270 Views

1 replies

0 likes

  • 2270 Views
  • 1 replies
  • 0 likes

"the migration of your data has failed"

Hello all, i'm annoyed. Because, i have a big problem.When i install, or i uninstall spotify (pc), i have this text : "the migration of your data has failed".I have uninstall spotify much time, but nothing to do. Impossible!All playlist are empty, my...

Newbie

Hello all, i'm annoyed. Because, i have a big problem. When i install, or i uninstall spotify (pc), i have this text : "the migration of your data has failed". I have uninstall spotify much time, b...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes