Spotify on pc doesn't work

Reply
Highlighted

Spotify on pc doesn't work

FanciestNIr
Casual Listener

Plan

Free

Country

 Israel

Device

Desktop

Operating System

 Windows 10 

My Question or Issue

 Any song on the pc doesn't work, It shows me my playlists are empty if though they are not, and it shows me error on some pages but on the phone everything works fine. Any fix?

Spotify eror_LI.jpg
2 Replies
Highlighted

Re: Spotify on pc doesn't work

Mantisentil
Community Legend

Hey there @FanciestNIr!

 

This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:

 

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
  5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them.
  7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.

 

Have a nice day!

Highlighted

Re: Spotify on pc doesn't work

FanciestNIr
Casual Listener

Tried it, the "hosts" file is empty

Spotify eror_LI.jpg
SUGGESTED POSTS