Help Wizard

Step 1


No music on spotify

No music on spotify







Operating System

Windows 10


My Question or Issue

 I noticed that some songs on my friends playlist werent shown that were shown on my phone, I tried installing spotify again, and now there's no music. Not anywhere, every playlist is empty. I tried installing again but it didn't work.

2 Replies

Hey there @eetu-mix1!


Can you try the following: 


1. open Notepad as an administrator (right-click - Open as Administrator)
2. go to File - Open and navigate to


3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open.
4. The file is opened. You will see a block of text with # in front of each line and might see entries like

Check for any entries with spotify or fastly in the address. Examples may look like: 

(and any variations inbetween)
5. If you do find any, you can delete the line. You can also add a # in front of the line, that's 'commenting out'.
6. Save your changes. Restart Spotify.


Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon. Cheers!

Did not seem to work

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