How do I navigate around the Spotify Community?






Welcome to the Spotify Community! The Spotify Community is a great place where you can share your ideas, chat or ask for help with other Spotify users.


If you're new, make sure to check out this guide as well.


The Community is structured into the following areas:

  • Help Boards: This is the place to ask for help from other Spotify users, as well as find issues that are ongoing. Just pick the correct board corresponding with the platform you're having troubles for and check if there's already an existing thread with the issue you're experiencing. If not, start a new one! Our Rock Stars, Community Moderators or other Spotify users will be happy to lend a hand.
  • Chat boards: Here you can chat with other users about music, even find or share playlists you like with other Spotify users. 
  • Ideas Exchange: This is the place where you can add your support to ideas other users have suggested. There's more information about how the Ideas Exchange works here
  • FAQsThis is the Community's tribal knowledge center. You can find anything from how the Community or Spotify app feature work to troubleshooting. 
  • Stars area: If you're interested in joining the Rock Star Program, this is where you can apply. Once you join the program, you'll be able to access more boards from here. There's more info about the Rock Star Program in this FAQ.
  • Community Blog

You can easily access the different areas of the Community from the sidebar menu:

  1. Click the menuimage.png on the top of the screen or tap the menu icon: 

  2. Select the area you want to see on the sidebar that appearsimage.png


  3. Choose the specific board or double click the area's title to see all content. For example, if you click on Help, you'll see all the boards contained in the Help section. You can then click on the one you want to viewimage.png



If you're curious about the available ranks for the Community users, we'd recommend taking a look at this FAQ for more info.


You can also take a look at the Community Guidelines in here.



Didn't help? Search for more Spotify Answers, or create a new thread and ask the Community.