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Premium Family

Ivan
163,293 Views

 

What is Premium Family?

Premium Family is a discount subscription for up to 6 family members who live together. The subscription plan includes a separate Spotify account for each user, so everyone keeps their own music and login details. 

 

 

How to use Premium Family as a manager?

The Premium Family manager is the member who signs up for the plan and gets charged by Spotify on a monthly basis. The manager can also invite or remove members by logging in to their Family page

 

 

How to use Premium Family as a member?

Members can join a Family plan once the manager has sent them an invite. To accept the invite, you must live at the same address as the plan manager. Make sure you're logged in to your own Spotify account and provide the correct address by either using location services or entering it manually & make sure you're not using any VPN services 🙌🏼


What additional features does the plan offer for the main account?

Change address -  If you move or the wrong details were entered at signup, the plan manager can change the address by logging in to their Family page. Existing members may be asked to confirm the new address to continue using the plan.

Manage explicit content -. The plan manager can choose to allow or block content marked as explicit for each member of the plan. Keep in mind that our explicit tags are based on information we receive from the rights-holders. It’s possible some explicit content may not be tagged, so won’t be blocked from playing with these steps. 

 

 

How does the billing work?

Spotify only charges the plan manager, never the invited members. If you happen to see unexpected charges, you can check our guide for finding any additional accountsThe full amount is being charged monthly, regardless of whether or not any members join. 


Do I need to cancel my personal Premium before joining?
If your current Premium plan is associated with a partner, you will first need to cancel with them and wait for your current Premium time to end before joining.
If you have a direct subscription, your billing will switch automatically and you won’t need to cancel anything on your end 🙂

Note: If you're a member of another Family/ Duo plan, you'd need to revert back to to Spotify free before joining the new plan. Keep in mind that you can only change your Family/ Duo plan once every 12 months. 

In case the plan manager decides to switch between Family & Duo, this will not affect the invited members and the new plan will be considered the same plan for them. 

The 12 months start counting from the first time you change plans. If you try switching more than once, you’ll get the error message You can’t join this plan

 

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