Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Sunsetting older app versions

Novy
1,028 Views

Hey folks,

Starting January 15th, 2022, Spotify application versions that have been released before 2017 will no longer be supported. As a result, users who were still using the older versions of the application will not be able to log in to their accounts unless they upgrade to the latest Spotify app version.

 

Spotify application versions from prior to 2017 on Android, iOS and desktop were missing certain features due to their outdated interface, and we made the decision to stop supporting them.

If you were affected by this you will be receiving an email from us soon regarding this change.

Affected users should update their Spotify to the latest version to keep using Spotify. Alternatively, you can use the Spotify Web Player from your  supported web browser

 

For additional assistance or questions, please reach out to our Customer Support or visit our Support site.