Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Solved! Go to Solution.
Hey @Stescott100 ! Welcome to the community 🙂
If you could get in touch with the customer services team directly using the online contact form they will be able to restore those for you.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey! Welcome to the community 🙂
If you fill in the form in the 3rd bullet point on the playlist recovery topic a member of the Spotify team will try and restore those tracks into your playlist for you.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Not to worry Jags, i've rescued those tracks for you and you should see them when you next log in.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I deleted my starred playlist yesterday 20/11/2013 can someone restore it for me
Hey @Stescott100 ! Welcome to the community 🙂
If you could get in touch with the customer services team directly using the online contact form they will be able to restore those for you.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
My starred list got deleted by accident.
Username "Oterloop"
can you help me fix this?
I accidentially deleted my starred list.
Please help me recover it, i need my music!
Hi. Is Starred listed on your playlist recovery page? If not, please use the online contact form and someone at Spotify will restore it for you. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.
It wasn't on the recovery page, i already tried to email them..
Maybe i dont get their response since my email linked with spotify is "corrupt" unable to log onto..
Is there a log of some sort of my profile and playlists? Perhaps that way i could "restore" it? 🙂
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I accidently deleted my starred too! Is there anyway that can be recovered to earlier today?
Get in touch with spotify here and they'll restore the tracks you deleted for you. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.
Hi Moderators,
I Accidentally deleted my starred tracks too, not the playlist itself just the tracks in the playlist. Because of the change to the new system with adding to your music I can't see any starred tracks anywhere now. I treid all the contact forms but no luck thus far.
Desperately seeking help here
Sincerely
Joshua
Username
mainmanjosh
Restoring starred tracks is something the support guys will need to do for you. If you haven't tried yet, get in touch via Twitter it is normally the fastest way!: @SpotifyCares.
If you don't have twitter, just reply to the automated email reply you will have received when you submitted your case and that will bump your email over to an adviser.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hey i deleted my starred cus i was sick of them haha,
i had many tousen starred.. been in spotify as pro since day one.. please i need help mr admin or moderators.. please recover my starred 😄 thanks:D
brsd spotify entusiast from NORWAY
I suggest you contact support so they can help you
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
You can also tweet to @SpotifyCares on Twitter for help.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…