Announcements

Help Wizard

Step 1

NEXT STEP

Recover deleted starred playlist

Solved!

Recover deleted starred playlist

Hi, i've deleted all the songs in my playlist "starred" yesterday evening and I'm really sad and want it back. Can somebody help me? 😞

My wife is going berserk.
Reply

Accepted Solutions
Marked as solution

Thank u so much. Most appreciated. Life saver.

View solution in original post

Marked as solution

Hey @Stescott100 ! Welcome to the community 🙂

If you could get in touch with the customer services team directly using the online contact form they will be able to restore those for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

View solution in original post

18 Replies

Sorry for being lame but please also tell me how to recover, ie once i get the playlist how to copy in the right place on my mac and so it sync with all devices Many thanks.

Hey! Welcome to the community 🙂

If you fill in the form in the 3rd bullet point on the playlist recovery topic a member of the Spotify team will try and restore those tracks into your playlist for you. 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Not to worry Jags, i've rescued those tracks for you and you should see them when you next log in.


--------------------------------------------------------------

For Twitter support, find us at @SpotifyCares.

Follow me on Spotify.

Top man Jamie!

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Marked as solution

Thank u so much. Most appreciated. Life saver.

I deleted my starred playlist yesterday 20/11/2013 can someone restore it for me

Marked as solution

Hey @Stescott100 ! Welcome to the community 🙂

If you could get in touch with the customer services team directly using the online contact form they will be able to restore those for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

My starred list got deleted by accident. 
Username "Oterloop"

can you help me fix this?

I accidentially deleted my starred list.

Please help me recover it, i need my music!

Hi. Is Starred listed on your playlist recovery page? If not, please use the online contact form and someone at Spotify will restore it for you. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.

It wasn't on the recovery page, i already tried to email them.. 

Maybe i dont get their response since my email linked with spotify is "corrupt" unable to log onto..

 

Is there a log of some sort of my profile and playlists? Perhaps that way i could "restore" it? 🙂

Try using the alternative contact form where you can specify the address:
https://www.spotify.com/about-us/contact/contact-spotify-account/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

I accidently deleted my starred too! Is there anyway that can be recovered to earlier today?

Get in touch with spotify here and they'll restore the tracks you deleted for you. If you get an automated response directing you back to the community or to the help pages, make sure to reply to it directly to speed things along.

Hi Moderators,

 

I Accidentally deleted my starred tracks too, not the playlist itself just the tracks in the playlist. Because of the change to the new system with adding to your music I can't see any starred tracks anywhere now. I treid all the contact forms but no luck thus far.

 

Desperately seeking help here

 

Sincerely

Joshua

 

Username

mainmanjosh

Restoring starred tracks is something the support guys will need to do for you. If you haven't tried yet, get in touch via Twitter it is normally the fastest way!: @SpotifyCares.

If you don't have twitter, just reply to the automated email reply you will have received when you submitted your case and that will bump your email over to an adviser. 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hey i deleted my starred cus i was sick of them haha,

i had many tousen starred..  been in spotify as pro since day one..  please i need help mr admin or moderators.. please recover my starred 😄   thanks:D 

 

brsd spotify entusiast from NORWAY

@xhacktly 

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random