[bluetooth] streaming to external speaker interrupted

[fedewild]

Recently I bought a Pure Jongo T2 speaker and suddendly I faced an issue using spotify on my smartphone (HTC one M7) over bluetooth. When I play music using Spotify, the "data flow" ( sent via bluetooth ) has frequent interruptions and consequently the songs playing "has the hiccups".

Notice that when I play music stored on my phone using standard music app from google, it works smootly. So after these tests, I could attest that the issue is a kind of synchro/buffering problem between spotify and the Jongo speaker over bluetooth.

What can I try to resolve this annoying problem ?

Maybe could I check the bluetooth protocol versions compatibility ?

Thanks in advance for any hint!

[mflorant]

I have the same problem. It works fine via bluetooth in my car but not any external bluetooth speaker. Other streaming apps work fine.

[AndresM]

Hi @mflorant,

Thanks for posting on the Community.

Could you send us the Bluetooth speaker model that is not working with Spotify? Additionally, let us know if the issue started after a recent update. 

Changing tunes, send us over the make/model, OS version and Spotify version installed on your device. 

Lastly, we suggest that you perform a clean reinstall on your device (if you haven't yet) and tell us if the issue persists. 

We'll be on the lookout for your reply.