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Log in problem

Log in problem

When i try to LOG IN with my (since many years) mail address and password i get the messege (translated from swedish):

"You have allready created a account with this e-mail address"

I have installed and reinstalled the app many times.

I use iPhone 5s

 

When i try to LOG IN on spotify on my computer it says (translated from swedish):

"User name or password is incorrect"

I downloaded spotify to my computer yesterday (july 24, 2015)

I use win7

 

I have no problem to log in here on the community.

Reply
5 Replies

 

*Bumped*

 

I have also used the "Log out from every device"-button here on the spotify website.

A solution please?

Hi Puttriken,

 

Have you ever logged into Spotify using your Facebook account?

Have you tried FB login for your issue yet?

Have you tried the regular email/pw login but login with your FB email and password instead?

 

Thanks,

Kitty

So there is no support? Cause when i e-mailed the support i got a auto-answer telling me to go to this community.

 

1. No

2. Yes, error 404.

3. Yes

 

Thank you for your answer.

Any ideas??

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