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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234324 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115878 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2505 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304541 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130108 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Continuing to use removed tracks that have been synced

I currently use an older iPhone 4 as an iPod of sorts to sync most of my Spotify library to, and I then keep the phone on airplane to save battery. Ever since Neil Young's catalog was removed from Spotify, I've avoided turning the wifi on on the phon...

Newbie

I currently use an older iPhone 4 as an iPod of sorts to sync most of my Spotify library to, and I then keep the phone on airplane to save battery.    Ever since Neil Young's catalog was ...

DasPeter

Community Legend

1076 Views

1 replies

0 likes

Offline Access
Offline listening
Offline songs
syncing
  • 1076 Views
  • 1 replies
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Solved!! Upgrade

Comprei o premium, mas não consigo fazer upgrade. Continuo apenas com """benefícios""" do spotify free.

Casual Listener

Comprei o premium, mas não consigo fazer upgrade. Continuo apenas com """benefícios""" do spotify free.

Lunawinter

Casual Listener

1294 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Uso de funciones de spotify

Quisiera saber si alguien sabe para qué sirve la función de "sonidos de respuesta" que esta en preferencias / reproducción.

Visitor

Quisiera saber si alguien sabe para qué sirve la función de "sonidos de respuesta" que esta en preferencias / reproducción.

user-removed

Not applicable

2825 Views

9 replies

2 likes

  • 2825 Views
  • 9 replies
  • 2 likes

"Try again"

There is a user I can only view through my desktop but when I tap her name on the app it says try again. As though she only exist on the desktop version of spotify.

Newbie

There is a user I can only view through my desktop but when I tap her name on the app it says try again. As though she only exist on the desktop version of spotify.

387 Views

0 replies

0 likes

  • 387 Views
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Spotify app > iOS > starred tracks don't load/have dissappeared

I opened the app and went to Starred, but it showed that there were no tracks in the playlist. The list says it's still loading, but it takes forever. It has nothing to do with the internet connection. On my laptop everything is still there, just not...

Newbie

I opened the app and went to Starred, but it showed that there were no tracks in the playlist. The list says it's still loading, but it takes forever. It has nothing to do with the internet connectio...

715 Views

0 replies

0 likes

dissappear
Help
problem
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Cobrança indevida

Fiz a conta prêmium com os 3 primeiro meses com o valor de R$1,99 e foi cobrado no meu cartão de crédito R$10,00 . Gostaria de sabe o porque.

Newbie

Fiz a conta prêmium com os 3 primeiro meses com o valor de R$1,99 e foi cobrado no meu cartão de crédito R$10,00 . Gostaria de sabe o porque.

419 Views

0 replies

0 likes

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Premium not working

I've had spotify premium for months without any issues, but suddenly premium won't activate on my phone. I've looked at my bank statements and I've already been billed for this month. I'm not sure what to do!

Newbie

I've had spotify premium for months without any issues, but suddenly premium won't activate on my phone. I've looked at my bank statements and I've already been billed for this month. I'm not sure wh...

Nico

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
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songs

Why's that? I followed a specific playlist from my friend. When I looked at his playlist he has 40 or more but mine is 25 or something. And I looked at his playlist he has this specific song, but I don't have it! How come?

Newbie

Why's that? I followed a specific playlist from my friend. When I looked at his playlist he has 40 or more but mine is 25 or something. And I looked at his playlist he has this specific song, but I d...

jojokerboy

Casual Listener

657 Views

2 replies

0 likes

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Offline playlist on multiple devices

Hi I have a Spotify premium account and have three separate devices. As I understand it I can have offline playlists on all 3. However when I make a playlist available offline on the 3rd device it loses the offline from the first device. i have tried...

Newbie

Hi I have a Spotify premium account and have three separate devices. As I understand it I can have offline playlists on all 3. However when I make a playlist available offline on the 3rd device it lo...

300 Views

0 replies

0 likes

  • 300 Views
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syncing 7th gen ipod nano with spotify

Just picked up a new Ipod (7th gen Nano) today and can't sync it with spotify why is that? Really dont want to use itunes.

Newbie

Just picked up a new Ipod (7th gen Nano) today and can't sync it with spotify why is that?  Really dont want to use itunes. 

Jason

Spotify Legend

5189 Views

5 replies

0 likes

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I'm supposed to be premium

I'm getting really frustrated with spotify Customer Service (non existent) they sure have the nerve to charge this month (August) and have been giving me a free radio????. I've already tried all the suggestions and none are working. Help please????

Newbie

I'm getting really frustrated with spotify Customer Service (non existent) they sure have the nerve to charge this month (August) and have been giving me a free radio????. I've already tried all the ...

Jason

Spotify Legend

430 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify developer, 30 second snippets

I want a user to have a regular spotify account and listen to 30 second snippets of certain songs using my app. Is it possible?

Newbie

I want a user to have a regular spotify account and listen to 30 second snippets of certain songs using my app. Is it possible?

597 Views

0 replies

0 likes

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spotify using insane amount of data on iphone 5S

this problem has been posted here before, but it doesn't seem there has been a solution. i have a 10gb data plan and have never once gone over my data. this month, spotify alone has used over 8gb in data - 1.1gb burned up yesterday in 15 minutes of s...

Casual Listener

this problem has been posted here before, but it doesn't seem there has been a solution. i have a 10gb data plan and have never once gone over my data. this month, spotify alone has used over 8gb in ...

JMinSF

Gig Goer

696 Views

3 replies

0 likes

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Spotify stopping on iphone

Only just got spotify , whats the point , iv read everyones complaint , goodbye spotify , gunna get me a gramaphone

Newbie

Only just got spotify , whats the point , iv read everyones complaint , goodbye spotify , gunna get me a gramaphone

284 Views

0 replies

0 likes

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iPhone 4 (version 7.1.2) PAINFULLY slow with Spotify APP - Help?

Hi all, I've been using Spotify on my phone now for a few months and I've got to say that the playback is really horrendous... Songs cut out on average 2-5 times near-ish the beginningChanging between songs takes far too longScrolling is very slowThe...

Casual Listener

Hi all,   I've been using Spotify on my phone now for a few months and I've got to say that the playback is really horrendous...   Songs cut out on average 2-5 times near-ish the beginn...

958 Views

0 replies

0 likes

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Spotify App causing lot of mobile traffic

Hi, I reset the mobile data statistic of my iphone on 2015-07-25.The next time I used Spotify on my iphone was on 2015-07-28. I was going for a run and was listening to a downloaded playlist during that time.Next day I received a SMS from my carrier ...

Regular

Hi,   I reset the mobile data statistic of my iphone on 2015-07-25. The next time I used Spotify on my iphone was on 2015-07-28.   I was going for a run and was listening to a download...

thokons

Newbie

1027 Views

5 replies

0 likes

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  • 5 replies
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Upgraded to premium but still says I'm using free

Earlier today April 11, I upgraded to premium after my free trial expired. I bought it through my iTunes account and verifies that I was charged for it but the premium features were never given to me. I have used Spotify's help Q and A suggestions to...

Casual Listener

Earlier today April 11, I upgraded to premium after my free trial expired. I bought it through my iTunes account and verifies that I was charged for it but the premium features were never given to me...

Jason

Spotify Legend

7983 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Solved!! spotify iphone app issues

Hi, I have the spotify app (premium version) "Version 3.7.0" on my iphone 5 and over the last few days, the App has been crashing every time I open the app. Interestingly, the songs are playing when they connect to my car's bluetooth, but if I want t...

Regular

Hi,    I have the spotify app (premium version) "Version 3.7.0" on my iphone 5 and over the last few days, the App has been crashing every time I open the app.  Interestingly, the s...

DasPeter

Community Legend

1120 Views

4 replies

1 likes

  • 1120 Views
  • 4 replies
  • 1 likes