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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234322 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115874 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2505 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304536 Views

61 replies

16 likes

  • 304536 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130108 Views

19 replies

38 likes

  • 130108 Views
  • 19 replies
  • 38 likes

Cannot log in without Facebook!

I have deactivated my Facebook account. I'm sick of it. But because I initially signed up through Facebook, I can't get into spotify. I have premium and love it. But I hate fb more. It would be a shame for me to end my subscription of spotify over my...

Newbie

I have deactivated my Facebook account. I'm sick of it. But because I initially signed up through Facebook, I can't get into spotify. I have premium and love it. But I hate fb more. It would be a sha...

Jordi

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Only listen on app

Okay so I can only listen to a song whilst the app is open and my iPhone 5c is unlocked. Im on the latest iOS 8 and I have primium. I'm connected to wifi and nothing is working.

Casual Listener

Okay so I can only listen to a song whilst the app is open and my iPhone 5c is unlocked. Im on the latest iOS 8 and I have primium. I'm connected to wifi and nothing is working.

M0HX

Community Legend

524 Views

1 replies

0 likes

iPhone 5c can't play music off app
  • 524 Views
  • 1 replies
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3.7.0 update problems

After the spotify update 3.7.0 on the 10th of August, everytime i attempt to open the app on my iphone 4 ( ios 7.1.2) it asks me to log in. i enter my details and it crashes, can anyone help?

Newbie

After the spotify update 3.7.0 on the 10th of August, everytime i attempt to open the app on my iphone 4 ( ios 7.1.2) it asks me to log in. i enter my details and it crashes, can anyone help?

Jason

Spotify Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Spotify (login failed error)

well... One I got signed our randomly... I tried to sign back in but it says login failed (you can only use spotify abroad for 14 days) ... I'm using Facebook to connect... I've tried everything like deleting the app... I've also disconnect it from F...

Casual Listener

well... One I got signed our randomly... I tried to sign back in but it says login failed (you can only use spotify abroad for 14 days) ... I'm using Facebook to connect... I've tried everything like...

Jason

Spotify Legend

724 Views

2 replies

0 likes

Help me!
  • 724 Views
  • 2 replies
  • 0 likes

iPhone app freezes if I start offline

Increasingly, Spotify freezes when I open it while I have no signal (while underground commuting). I have to kill the app and restart a few times till it responds. I'm on iPhone 6 and latest version of Spotify

Casual Listener

Increasingly, Spotify freezes when I open it while I have no signal (while underground commuting). I have to kill the app and restart a few times till it responds. I'm on iPhone 6 and latest version ...

Jason

Spotify Legend

955 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Help needed getting local files from PC spotify to mobile app.

Hey, I have a few local songs on the desktop version of spotify - things like remixes that aren't available to stream. I downloaded them online and moved them from "local files" to my playlist. However, I'm having trouble figuring out how to access t...

Newbie

Hey,   I have a few local songs on the desktop version of spotify - things like remixes that aren't available to stream. I downloaded them online and moved them from "local files" to my playli...

598 Views

0 replies

0 likes

  • 598 Views
  • 0 replies
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Overseas Listening

I made my account in the U.S. But am in England for holiday. It says that I cannot use spirit overseas for more than 14 days? However I live in Dubai. Once I go back to Dubai will the account work?

Newbie

I made my account in the U.S. But am in England for holiday. It says that I cannot use spirit overseas for more than 14 days? However I live in Dubai. Once I go back to Dubai will the account work?

452 Views

0 replies

0 likes

  • 452 Views
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Solved!! Error 127/"An Error Occurred, Try Again"

Hi there,I suddenly developed this issue following a storage limit warning stopping me from searching the library. I seem able to play my own playlists, radio, Now, etc. but can't search the library without this error.The red bar with Error 127 is vi...

Regular

Hi there, I suddenly developed this issue following a storage limit warning stopping me from searching the library. I seem able to play my own playlists, radio, Now, etc. but can't search the libr...

Whiteroam

Regular

5831 Views

3 replies

0 likes

error 127
try again
  • 5831 Views
  • 3 replies
  • 0 likes

Can not login on iphone to my existing spotify account

I have changed device to iphone. When I try to login on Spotify I get the message "Du har redan skapat ett konto med den här e-postadressen" (You have already created an account with this email address). This is true but the thing is that I am not tr...

Casual Listener

I have changed device to iphone. When I try to login on Spotify I get the message "Du har redan skapat ett konto med den här e-postadressen" (You have already created an account with this email ...

Jason

Spotify Legend

1008 Views

1 replies

0 likes

  • 1008 Views
  • 1 replies
  • 0 likes

total playlist length

I cannot find the total time of my playlists using the I pad app. i read it was to be by the offline toggle. it is not on the I pad. super annoying.

Newbie

I cannot find the total time of my playlists using the I pad app. i read it was to be by the offline toggle. it is not on the I pad. super annoying.

reillybramble

Newbie

2023 Views

2 replies

0 likes

  • 2023 Views
  • 2 replies
  • 0 likes

Solved!! Spotify crash on start

Iphone 4iOS 7.1.2Hello. Spotify has recently begun crashing on start. I have been unable to start it at all.As soon as I discovered this issue, I did the following things:1. Close all apps. Open Spotify. Crash.2.) Restart device. Crash.3.) Uninstall/...

Visitor

Iphone 4 iOS 7.1.2 Hello. Spotify has recently begun crashing on start. I have been unable to start it at all. As soon as I discovered this issue, I did the following things: 1. Close all a...

mchangesq

Music Fan

2780 Views

11 replies

0 likes

Spotify crash iphone 4 iOS7.1.2 (current)
  • 2780 Views
  • 11 replies
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Local files aren't syncing to iPhone

I'm trying to add local files to my iPhone. I've followed all the instructions provided. I added them to a new playlist on the desktop application, synced to my phone correctly (the new playlist appears on my phone) yet when I set 'Available offline'...

Visitor

I'm trying to add local files to my iPhone.   I've followed all the instructions provided. I added them to a new playlist on the desktop application, synced to my phone correctly (the new play...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes

option to listen offline doesn't come up

when i listen to a playlist the listen offline tab doesnt show up. i have a premium subscription and am using an i phone 4s

Casual Listener

when i listen to a playlist the listen offline tab doesnt show up. i have a premium subscription and am using an i phone 4s

DasPeter

Community Legend

523 Views

3 replies

0 likes

  • 523 Views
  • 3 replies
  • 0 likes

Spotify posting to wrong twitter account - help!

How do I disconnect Twitter on ipad from posting to a particular twitter account? I have my own Twitter account and one that I manage for a sports club, and every time I save a track on Spotify (premium) it posts to the sports club Twitter.....embarr...

Casual Listener

How do I disconnect Twitter on ipad from posting to a particular twitter account?  I have my own Twitter account and one that I manage for a sports club, and every time I save a track on Spotify...

BucksBlackCat

Casual Listener

749 Views

2 replies

0 likes

  • 749 Views
  • 2 replies
  • 0 likes

Spotify doesn't play more than one song on iPhone /

Spotify doesn't play more than one song on iPhonealready deleted and reinstalled app, which didn't help

Regular

Spotify doesn't play more than one song on iPhone already deleted and reinstalled app, which didn't help

Renauer

Regular

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

cannot log in to supported apps

Hi, I have an iphone 5s w/ spotify premium, which works great. But I also have soundhound and runkeeper apps that are supported with direct linds to spotify. However, whenever I try to connect those apps to spotify, I end up in some kind of loop. It ...

Newbie

Hi, I have an iphone 5s w/ spotify premium, which works great.  But I also have soundhound and runkeeper apps that are supported with direct linds to spotify.  However, whenever I try to co...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Disappearing new downloaded and offline saved albums

Dear anybody,I'm a Spotify premium user for about 1 year now. All of a sudden problems arose with new downloaded albums and offline saved songs. Ones I've searched for a new artist, added a couple of his albums and then saved and downloaded all the s...

Newbie

Dear anybody, I'm a Spotify premium user for about 1 year now. All of a sudden problems arose with new downloaded albums and offline saved songs. Ones I've searched for a new artist, added a coupl...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Unsaving offline tracks from any menu

Noticed that if you download a track from, say, the playlist menu, you can't remove it unless you access it through the same menu. Wouldn't it make more sense to be able to deselect available offline from anywhere?

Music Fan

Noticed that if you download a track from, say, the playlist menu, you can't remove it unless you access it through the same menu. Wouldn't it make more sense to be able to deselect available offline...

509 Views

0 replies

0 likes

iOS
save to device
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Solved!! ? How turn of shuffle off on spotify premium: iPhone app?

I have Sp Premium and cannot turn the shuffle off in my iOS App ?????? Current posts do not address this Thanks

Casual Listener

I have Sp Premium and cannot turn the shuffle off in my iOS App  ?????? Current posts do not address this  Thanks

bualosh

Newbie

4208 Views

4 replies

2 likes

  • 4208 Views
  • 4 replies
  • 2 likes