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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243890 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127921 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3112 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308593 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132671 Views

19 replies

38 likes

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  • 19 replies
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Why won't Spotify let me rotate view to landscape?

This drives me mad! Many song titles don't fit on to a 'portrait' oriented iPhone screen. Why is the app set up so it is locked in portrait? Let me rotate to I can actually read the track information!! Please!!!!!!!!

Newbie

This drives me mad! Many song titles don't fit on to a 'portrait' oriented iPhone screen. Why is the app set up so it is locked in portrait? Let me rotate to I can actually read the track informa...

chadman

Newbie

4034 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Followed & personal playlists won't sync for offline listening

I click the button to Save an album or follow a playlist and then wait for it to sync Your device and operating system - iPhone 6 iOS 8.4 Type of Spotify account you have - Premium The app version of Spotify you’re using: - Spotify v3.7.0 - Currently...

Regular

I click the button to Save an album or follow a playlist and then wait for it to sync Your device and operating system - iPhone 6 iOS 8.4 Type of Spotify account you have - Premium The app version of...

jw2k_fr

Regular

590 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Spotify music make fade down with the ios 8.4.1 update

Hi, today i updated my IPhone 6 to ios 8.4.1 and when i listen Spotify (3.7.0), the music go to fade down, every time that the phone it's been automatically blocked or manually and only works when the playlist it's visible. (it doesn't matter if the ...

Newbie

Hi, today i updated my IPhone 6 to ios 8.4.1 and when i listen Spotify (3.7.0), the music go to fade down, every time that the phone it's been automatically blocked or manually and only works when th...

Foifton

Casual Listener

3513 Views

4 replies

2 likes

apple
bugs
ios 8.4.1
iphone
wtf
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  • 4 replies
  • 2 likes

What is the proper way to sync owned music to IOS?

Example... I have a album from Def Leppard. There is a playlist called "Def Leppard" and the songs are synced from my local library to the Mac desktop app. The app plays them fine. I do a offline sync to my iPhone 6+. Everything works great for a few...

Casual Listener

  Example...  I have a album from Def Leppard.  There is a playlist called "Def Leppard" and the songs are synced from my local library to the Mac desktop app.  The app plays the...

521 Views

0 replies

0 likes

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Mood /genre play list not.accessible via sonos

I can play Spotify on my phone and have possibility to access genre and mood playlist but when I access spotify via sonos it does not give me the option and the whole layout is different to how it is direct from my phone help pls ?

Newbie

I can play Spotify on my phone and have possibility to access genre and mood playlist but when I access spotify via sonos it does not give me the option and the whole layout is different to how it is...

Jason

Spotify Legend

533 Views

1 replies

0 likes

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  • 1 replies
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iTunes overriding Spotify on playback in Chevy Silverado

anyone getting this issue or know how to fix it? I plug my iPhone 6 plus into the USB port in the middle console and when I try to play music from Spotify, iTunes keeps overriding and playing the first song in my song list. I have to constantly press...

Newbie

anyone getting this issue or know how to fix it? I plug my iPhone 6 plus into the USB port in the middle console and when I try to play music from Spotify, iTunes keeps overriding and playing the fir...

ljorellana

Newbie

1071 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify crashes when opening

Spotify app is crashing everytime i open it. Restarted my device, removed and reloaded the app. Still crashes

Casual Listener

Spotify app is crashing everytime i open it. Restarted my device, removed and reloaded the app. Still crashes

Failurebyedsign

Casual Listener

648 Views

2 replies

0 likes

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Playlist not syncing

I have done a clean reinstall on my iphone but my lists won't sync. i don't know what to do here...

Casual Listener

I have done a clean reinstall on my iphone but my lists won't sync. i don't know what to do here...

tartil-gb

Newbie

1023 Views

1 replies

0 likes

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  • 1 replies
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Spotify crashes on startup iPhone5

I have been experiencing intermittent crashing with Spotify app on my iPhone5 with a premium account. Out of nowhere it will crash on start up and doesn't reopen. Here are the things I have tried/read/etc: Delete app and reinstallClose app, restart d...

Casual Listener

I have been experiencing intermittent crashing with Spotify app on my iPhone5 with a premium account. Out of nowhere it will crash on start up and doesn't reopen. Here are the things I have trie...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Local files will not sync to iphone

Hello! OS/X, iPhone 5, Spotify Premium; everthing has been freshly updated, Spotify has been reinstalled multiple times on both devices, same results. Local files will not sync to the iPhone from OS/X over wifi or over usb. Multiple wifi networks tes...

Casual Listener

Hello!   OS/X, iPhone 5, Spotify Premium; everthing has been freshly updated, Spotify has been reinstalled multiple times on both devices, same results.   Local files will not sync to t...

user-removed

Not applicable

1251 Views

4 replies

0 likes

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  • 4 replies
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Ads on Premium?!

Why?! I got this today for the first. Two ads back to back. This is not what I signed up for. Anyone else seen these? I will check on my laptop tomorrow to see if it is isolated to iOS only.

Casual Listener

Why?! I got this today for the first. Two ads back to back. This is not what I signed up for. Anyone else seen these? I will check on my laptop tomorrow to see if it is isolated to iOS only. 

Jpena53

Casual Listener

523 Views

1 replies

0 likes

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  • 1 replies
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New iPhone. Will my offline files roam to the new device?

I had some offline songs and my iPhone died. I got another one and was wondering if these files will roam back down to the new phone of if I have to go and find all the songs again and make available offline?. I didn't have any playlists. Thanks,

Newbie

I had some offline songs and my iPhone died. I got another one and was wondering if these files will roam back down to the new phone of if I have to go and find all the songs again and make available...

447 Views

0 replies

0 likes

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2 iphones and want spotify on both

I just received a new work cell. Both the new phone and my personal phone are iphone 6's. I have a Premium account. I downloaded the app on the new phone and went to sign in. I received the message: Login Failed. You've already created an account wit...

Newbie

I just received a new work cell.  Both the new phone and my personal phone are iphone 6's.  I have a Premium account.  I downloaded the app on the new phone and went to sign in.&n...

345 Views

0 replies

0 likes

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"Save" and "Remove" on iOS playlists have stopped working.

On both my iPad and iPod, you can save (+) or remove (-) a song from "Your Music" while using a playlist. But now it doesn't work. (I reinstalled both iOS Spotify apps) It still registers the change but if you look up the song under artist you will s...

Casual Listener

  On both my iPad and iPod, you can save (+) or remove (-) a song from "Your Music" while using a playlist. But now it doesn't work. (I reinstalled both iOS Spotify apps) It still registers the...

391 Views

0 replies

0 likes

  • 391 Views
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So, trying to use Spotify connect on my iPhone and the 'Connect' button isn't there anymore??

I used to love connecting Spotify to my Amazon fire stick, and my laptop but now the Connect button which used to be next to the play/pause button isn't there anymore. Unsure why as it still shows up on my laptop?

Newbie

I used to love connecting Spotify to my Amazon fire stick, and my laptop but now the Connect button which used to be next to the play/pause button isn't there anymore. Unsure why as it still shows up...

user-removed

Not applicable

1637 Views

2 replies

0 likes

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  • 2 replies
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Spotify on iPod 4th gen - car connectivity problem

Hi, apologies if this is in the wrong place: (The low down) iPod 4th Gen - iOS (6.1.6) When connecting via USB to 2013 Vauxhall Astra, the head unit displays song track / artist / how long the song has been playing for etc. Problem: I am unable to ch...

Casual Listener

Hi, apologies if this is in the wrong place:   (The low down)   iPod 4th Gen - iOS (6.1.6)    When connecting via USB to 2013 Vauxhall Astra, the head unit displays song tra...

leiah8853

Regular

1924 Views

9 replies

0 likes

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app won't start with iphone 4 after the newest update

There was an update yesterday 08/10 on my spotify, but now the app won't start.When I try to do it it crashes, please fix this spotify! Or if anyone could help me I apreciate itthanks

Newbie

There was an update yesterday 08/10 on my spotify, but now the app won't start.When I try to do it it crashes, please fix this spotify!  Or if anyone could help me I apreciate it thanks

MRuppert

Newbie

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
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Not able to sync offline tracks on my ipod touch

Hi.... I used to be able to sync tracks to my ipod touch using the offline function quite easily but a few months ago the view on my spotify completely changed and now i just dont have a clue how to do it!It used to show my ipod on the menu when it w...

Newbie

Hi.... I used to be able to sync tracks to my ipod touch using the offline function quite easily but a few months ago the view on my spotify completely changed and now i just dont have a clue how to ...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
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