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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

139985 Views

503 replies

108 likes

  • 139985 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

98247 Views

19 replies

38 likes

  • 98247 Views
  • 19 replies
  • 38 likes

Mi código se daño al quitar la etiqueta de seguridad, me faltan 4 dígitos ¿puedo recuperar mi código

Mi código se daño al quitar la etiqueta de seguridad, me faltan 4 dígitos ¿puedo recuperar mi código?

Newbie

Mi código se daño al quitar la etiqueta de seguridad, me faltan 4 dígitos ¿puedo recuperar mi código?

Salom

Music Fan

595 Views

1 replies

7 likes

  • 595 Views
  • 1 replies
  • 7 likes

Solved!! About to quit if I can't SYNC. LOCAL. TRACKS.

I'm taking deep breaths and trying my hardest to refrain from using profanity, but I am frankly baffled that it seems nobody out there can create a decent music service. I came to Spotify after being totally frustrated with iTunes' abysmal cloud func...

Casual Listener

I'm taking deep breaths and trying my hardest to refrain from using profanity, but I am frankly baffled that it seems nobody out there can create a decent music service. I came to Spotify after ...

jackblaze

Casual Listener

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Listen offline - ipad, ipod and desktop

I cannot listen to the same playlist on 3 devices offline. It looks like it only can be done one or the other. The funny thing is when I select "available offline" in Ipod, the download green arrow is not shown and songs do not get offline in ipod, i...

Newbie

I cannot listen to the same playlist on 3 devices offline.  It looks like it only can be done one or the other.   The funny thing is when I select "available offline" in Ipod,&nbs...

DasPeter

Community Legend

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Gray Lines, Wrong Songs Clicked, Some Songs not downloading

My Spotify is doing weird thinks. In my "Songs" that I have "checked" under "Your Music" there appears to be grey lines that are about the same size as the song choices. Under each line, there is song that is not in "Available Offline" even though I ...

Newbie

My Spotify is doing weird thinks. In my "Songs" that I have "checked" under "Your Music" there appears to be grey lines that are about the same size as the song choices. Under each line, there is son...

user-removed

Not applicable

619 Views

4 replies

1 likes

  • 619 Views
  • 4 replies
  • 1 likes

Adding Songs to Desktop App is not updating to Mobile (iPhone) App

I listen to spotify at work all day long and add songs/albums to "my music" but when I hop in the car and look for new songs/albums I've added they are not there. Even hours later. Is there a trick to get the phone app updated? Logging out then back ...

Casual Listener

I listen to spotify at work all day long and add songs/albums to "my music" but when I hop in the car and look for new songs/albums I've added they are not there.  Even hours later.  Is the...

Norcal1981

Casual Listener

449 Views

2 replies

1 likes

  • 449 Views
  • 2 replies
  • 1 likes

Offline music doesn't show up under artists...

I just made some playlists available offline, however the artists from those playlsits don't show up under the artists section of the app. Artists from 'my music' are visible, but not the ones from the offline playlists. Is this how it's supposed to ...

Newbie

I just made some playlists available offline, however the artists from those playlsits don't show up under the artists section of the app. Artists from 'my music' are visible, but not the ones from t...

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Spotify Shows?!? How slow is this rollout going?

I am a premium subscriber, I got the Running update a while back, but where are the other features like Shows? The only update is that it's coming soon, but what is the definition of soon? I can't believe that a rollout for some feature upgrades is t...

Music Fan

I am a premium subscriber, I got the Running update a while back, but where are the other features like Shows?  The only update is that it's coming soon, but what is the definition of soon?&nbsp...

user-removed

Not applicable

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

What can I do if my Spotify artworks are glitching? So that every album has its respected cover art?

Hello everyone. I,m not sure if im the only user encountering this problem, but from the many users I know it seems that I.m the only one. Lately, some artwrorks, cover arts, have been glitching in a couple of ways. Sometimes, I'm listening to a song...

Regular

Hello everyone. I,m not sure if im the only user encountering this problem, but from the many users I know it seems that I.m the only one. Lately, some artwrorks, cover arts, have been glitching in a...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Musiken spelas inte

När jag trycker på en låt så spelas den inte. Fungerar som det ska på iPad men inte iPhone. Ett tag kunde jag lyssna i ca en minut sen försvann ljudet. Nu spelar den inte alls. Har provat att logga ut och att avinstallera. Hjälper inte.

Newbie

När jag trycker på en låt så spelas den inte. Fungerar som det ska på iPad men inte iPhone. Ett tag kunde jag lyssna i ca en minut sen försvann ljudet. Nu spelar den inte alls. Har provat att logga u...

247 Views

0 replies

0 likes

  • 247 Views
  • 0 replies
  • 0 likes

sync restarts every time I connect to wifi

every time I come home and my device connects to WiFi, Spotify begins the sync all over again - meaning it starts from 0 tracks synced and attempts to get all 1500 synced. If the app closes, crashes, or I leave home before it finishes I end up not ha...

Casual Listener

every time I come home and my device connects to WiFi, Spotify begins the sync all over again - meaning it starts from 0 tracks synced and attempts to get all 1500 synced. If the app closes, crashes,...

pquintanilla

Newbie

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Pioneer doesn't show songs in display.

Running from IOS 8 and connected via AUX, the screen is just blank, is there any way besides showing the info of songs to also change tracks with the stereo? It's a car stereo by the way. Thanks!

Regular

Running from IOS 8 and connected via AUX, the screen is just blank, is there any way besides showing the info of songs to also change tracks with the stereo?   It's a car stereo by the way. &...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Multiple Charges. Twice on different days and one is pending with a Trial Fee

I have been charged not once, not twice, but three times for the month July. All charges were deducted on different days. It is impossible for my card to be charged for multiple accounts, for this is the only account I've created.

Newbie

I have been charged not once, not twice, but three times for the month July. All charges were deducted on different days. It is impossible for my card to be charged for multiple accounts, for this is...

kbrooksc

Community Legend

410 Views

1 replies

0 likes

different day
Three charges
  • 410 Views
  • 1 replies
  • 0 likes

Spotify app crashing upon launch

Hello there Spotify community. Everytime I launch my Spotify app on my iPhone 5S, it immediately crashes after the 'loading elipses' fade out. I opened the application from my phone, then it simply closed!I've tried uninstalling it and re-installing ...

Regular

Hello there Spotify community.   Everytime I launch my Spotify app on my iPhone 5S, it immediately crashes after the 'loading elipses' fade out.   I opened the application from my phone...

Tylky

Regular

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Radio New button missing

I have just joined Premium. When I tap Radio on iPad, there is no option to create a new station. Can somebody help?

Newbie

I have just joined Premium. When I tap Radio on iPad, there is no option to create a new station. Can somebody help?

212 Views

0 replies

0 likes

  • 212 Views
  • 0 replies
  • 0 likes

Lost playlists only on ios app

Hi!All my playlists are gone on my ios app. On desktop app I still have them. I have logged in with a same id and subscription status is still premium. I can see a couple of my playlists in "recently played" list when I access my music, but when I ch...

Newbie

Hi! All my playlists are gone on my ios app. On desktop app I still have them. I have logged in with a same id and subscription status is still premium. I can see a couple of my playlists in "recent...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

How does "Available Offline" count files?

Where does Spotify get its "Available Offline" files from and how does it effect the 3,333 songs/device limit?Let's say that I have a playlist with 10 songs, 4 of which are "Local Files" on my desktop, When I save the file for "Offline" listening on ...

Music Fan

Where does Spotify get its "Available Offline" files from and how does it effect the 3,333 songs/device limit? Let's say that I have a playlist with 10 songs, 4 of which are "Local Files" on my de...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Wrong songs being played

hello,I have a weird problem. When I go into my songs on the spotify app, whatever I play it plays the wrong song. Example is currently it says "a star is born" is the first song so when I select to play it, drake - 0 to 100 plays. Drake - 0 to 100 s...

Newbie

hello, I have a weird problem. When I go into my songs on the spotify app, whatever I play it plays the wrong song. Example is currently it says "a star is born" is the first song so when I select...

Davant908

Regular

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

My friend list is not populating when attempting to share a track with people.

Like the Subject says, I cannot get my friend list to populate with people I am friends with through Spotify. I cannot share a track with anyone while on my iPhone. I have to get on my PC and share stuff from there. I have logged in and out. I have d...

Casual Listener

Like the Subject says, I cannot get my friend list to populate with people I am friends with through Spotify. I cannot share a track with anyone while on my iPhone. I have to get on my PC and share s...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Spotify can't play any songs and radios when premium free trial expired.

I join the premium free trial for 7 days and today is expired that turn into free account I don't renew the premium and my iphone5 can't play any songs and radios that it always pop up" premium only" dialog I try to re-install it and re-login,It does...

Newbie

I join the premium free trial for 7 days and today is expired that turn into free account   I don't renew the premium and my iphone5 can't play any songs and radios that it always pop up" prem...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Artist/Album loading error

Hello, I am a premium subscriber and any time I search for an artist or album it will not load any information. It just says "error occurred". I have tried updating the app, which did not work. I also tried deleting and then reinstalling the app whic...

Newbie

Hello, I am a premium subscriber and any time I search for an artist or album it will not load any information. It just says "error occurred". I have tried updating the app, which did not work. I als...

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes