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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45012 Views

45 replies

10 likes

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  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111271 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1898 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302818 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128672 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify posting to wrong twitter account - help!

How do I disconnect Twitter on ipad from posting to a particular twitter account? I have my own Twitter account and one that I manage for a sports club, and every time I save a track on Spotify (premium) it posts to the sports club Twitter.....embarr...

Casual Listener

How do I disconnect Twitter on ipad from posting to a particular twitter account?  I have my own Twitter account and one that I manage for a sports club, and every time I save a track on Spotify...

BucksBlackCat

Casual Listener

747 Views

2 replies

0 likes

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  • 2 replies
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Spotify doesn't play more than one song on iPhone /

Spotify doesn't play more than one song on iPhonealready deleted and reinstalled app, which didn't help

Regular

Spotify doesn't play more than one song on iPhone already deleted and reinstalled app, which didn't help

Renauer

Regular

494 Views

2 replies

0 likes

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  • 2 replies
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cannot log in to supported apps

Hi, I have an iphone 5s w/ spotify premium, which works great. But I also have soundhound and runkeeper apps that are supported with direct linds to spotify. However, whenever I try to connect those apps to spotify, I end up in some kind of loop. It ...

Newbie

Hi, I have an iphone 5s w/ spotify premium, which works great.  But I also have soundhound and runkeeper apps that are supported with direct linds to spotify.  However, whenever I try to co...

258 Views

0 replies

0 likes

  • 258 Views
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Disappearing new downloaded and offline saved albums

Dear anybody,I'm a Spotify premium user for about 1 year now. All of a sudden problems arose with new downloaded albums and offline saved songs. Ones I've searched for a new artist, added a couple of his albums and then saved and downloaded all the s...

Newbie

Dear anybody, I'm a Spotify premium user for about 1 year now. All of a sudden problems arose with new downloaded albums and offline saved songs. Ones I've searched for a new artist, added a coupl...

333 Views

0 replies

0 likes

  • 333 Views
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Unsaving offline tracks from any menu

Noticed that if you download a track from, say, the playlist menu, you can't remove it unless you access it through the same menu. Wouldn't it make more sense to be able to deselect available offline from anywhere?

Music Fan

Noticed that if you download a track from, say, the playlist menu, you can't remove it unless you access it through the same menu. Wouldn't it make more sense to be able to deselect available offline...

507 Views

0 replies

0 likes

iOS
save to device
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Solved!! ? How turn of shuffle off on spotify premium: iPhone app?

I have Sp Premium and cannot turn the shuffle off in my iOS App ?????? Current posts do not address this Thanks

Casual Listener

I have Sp Premium and cannot turn the shuffle off in my iOS App  ?????? Current posts do not address this  Thanks

bualosh

Newbie

4195 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Solved!! All my songs disappered

Today I opened spotify and when I clicked on songs all of the songs that I have saved where gone I don't know what to do or what happened

Casual Listener

Today I opened spotify and when I clicked on songs all of the songs that I have saved where gone I don't know what to do or what happened

codylane101

Casual Listener

1811 Views

11 replies

0 likes

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Solved!! Spotify crashes on iPhone 5s

My Spotify and iOS are the latest version, today when I open the app on my iPhone 5S the iphone will reboot immediately, I tried to unistall and reinstall the app but the problem is still! I'm premium user for years and never met this before

Casual Listener

My Spotify and iOS are the latest version, today when I open the app on my iPhone 5S the iphone will reboot immediately, I tried to unistall and reinstall the app but the problem is still! I'm premiu...

Miss9090

Newbie

1772 Views

8 replies

0 likes

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Solved!! iPad app crashing after update v3.6.0.923

Hi, after spotify was updated just 1-2 days ago its totally an unusable app. I can search for music i can do everything but i cant play a song... Dont know what they updated but the main thing isnt working. I tap to play and the app crashes every sin...

Casual Listener

Hi, after spotify was updated just 1-2 days ago its totally an unusable app. I can search for music i can do everything but i cant play a song... Dont know what they updated but the main thing isnt w...

Jafitzpa12

Casual Listener

2948 Views

12 replies

1 likes

Crash
crashing
updatefail
  • 2948 Views
  • 12 replies
  • 1 likes

Solved!! your music

i can't access my artists page in "Your music" when i'm offline shouldn't i be able to since its all music i downloaded onto my phone anyways?

Casual Listener

i can't access my artists page in "Your music" when i'm offline shouldn't i be able to since its all music i downloaded onto my phone anyways?

nunnnun

Community Legend

685 Views

1 replies

0 likes

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  • 1 replies
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Are my iTunes playlists playing my actual songs or Spotify's version of my actual songs?

I'm wondering if my iTunes playlists' songs were imported or is Spotify playing their version based on the title and artist from my iTunes playlists? - New Spotify user (premium)

Casual Listener

I'm wondering if my iTunes playlists' songs were imported or is Spotify playing their version based on the title and artist from my iTunes playlists?   - New Spotify user (premium)

nunnnun

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
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Solved!! No music played or just 20 sec of a song

I have looked around the board and found others with this problem. Sometimes a song will play for 20 seconds and then stop, but it is still "playing". When I switch somgs, the new one wont play. Sometimes it will play straight through, but the next s...

Casual Listener

I have looked around the board and found others with this problem. Sometimes a song will play for 20 seconds and then stop, but it is still "playing". When I switch somgs, the new one wont play. Some...

Kentsune

Casual Listener

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
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Song is literally broken

spotify:track:1lfGEWowXCsZlGG60zy3dP Song does not work properly, just listen to it, it skips throughout the song.

Newbie

spotify:track:1lfGEWowXCsZlGG60zy3dP   Song does not work properly, just listen to it, it skips throughout the song.   😞  

331 Views

0 replies

0 likes

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Lost all songs

You know where you can tap the + button to add a song to the "Songs" folder. Well 3 days ago I went onto my iPhone to find all of them have been deleted. I have also went on to my desktop PC and they are not their either. I'm pretty annoyed at this a...

Casual Listener

You know where you can tap the + button to add a song to the "Songs" folder. Well 3 days ago I went onto my iPhone to find all of them have been deleted. I have also went on to my desktop PC and they...

22hwuned66i6unh

Newbie

2401 Views

13 replies

0 likes

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  • 13 replies
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Premium subscriber "travelling abroad" and unable to log on.

Hi there, I signed up in Canada with a Canadian address for premium. When in Canada and U.S. (Where I'm currently travelling) I can't access Spotify as the error message about travelling abroad pops up. I should be able to access spotifuggle everywhe...

Newbie

Hi there,   I signed up in Canada with a Canadian address for premium. When in Canada and U.S. (Where I'm currently travelling) I can't access Spotify as the error message about travelling abr...

DasPeter

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

EC touch login with Spotify

I have a premium Spotify account and tried to login to my account on the EC touch app. But everytime I enter my email and passward that is 100% correct. It tells me that is a bad username or password. How can I just login ??

Newbie

I have a premium Spotify account and tried to login to my account on the EC touch app. But everytime I enter my email and passward that is 100% correct. It tells me that is a bad username or password...

514 Views

0 replies

0 likes

  • 514 Views
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Solved!! [3.5.0][Bug][Feedback] Bug in Songs list when sorted by title

In the latest version of Spotify for iOS, if you sort the list by title, you get two bugs. As you can see in the image below, the bottom grey bar seperates the last song starting with B (Budapest) from the first song starting with a C (Calamity Song)...

Regular

In the latest version of Spotify for iOS, if you sort the list by title, you get two bugs.   As you can see in the image below, the bottom grey bar seperates the last song starting with B (Bud...

meahtenoha

Spotify

5712 Views

15 replies

8 likes

3.5.0
bug
songs
Your Music
  • 5712 Views
  • 15 replies
  • 8 likes

DJay 2 Spotify logged in as "."

I cannot login into my Spotify account through dJay 2. Whenever I attempt to login into my account, Spotify reads that it is logged in as "." even after multiple attempts of logging out of this "account" and logging into my actual account. Any sugges...

Newbie

I cannot login into my Spotify account through dJay 2. Whenever I attempt to login into my account, Spotify reads that it is logged in as "." even after multiple attempts of logging out of this "acco...

MattSuda

Spotify Star

892 Views

1 replies

0 likes

Djay 2
Login Errors
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  • 1 replies
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