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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38171 Views

41 replies

10 likes

  • 38171 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103680 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1354 Views

0 replies

0 likes

iOS
  • 1354 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299500 Views

61 replies

16 likes

  • 299500 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126232 Views

19 replies

38 likes

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  • 19 replies
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Premium subscriber "travelling abroad" and unable to log on.

Hi there, I signed up in Canada with a Canadian address for premium. When in Canada and U.S. (Where I'm currently travelling) I can't access Spotify as the error message about travelling abroad pops up. I should be able to access spotifuggle everywhe...

Newbie

Hi there,   I signed up in Canada with a Canadian address for premium. When in Canada and U.S. (Where I'm currently travelling) I can't access Spotify as the error message about travelling abr...

DasPeter

Community Legend

368 Views

1 replies

0 likes

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  • 1 replies
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EC touch login with Spotify

I have a premium Spotify account and tried to login to my account on the EC touch app. But everytime I enter my email and passward that is 100% correct. It tells me that is a bad username or password. How can I just login ??

Newbie

I have a premium Spotify account and tried to login to my account on the EC touch app. But everytime I enter my email and passward that is 100% correct. It tells me that is a bad username or password...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Solved!! [3.5.0][Bug][Feedback] Bug in Songs list when sorted by title

In the latest version of Spotify for iOS, if you sort the list by title, you get two bugs. As you can see in the image below, the bottom grey bar seperates the last song starting with B (Budapest) from the first song starting with a C (Calamity Song)...

Regular

In the latest version of Spotify for iOS, if you sort the list by title, you get two bugs.   As you can see in the image below, the bottom grey bar seperates the last song starting with B (Bud...

meahtenoha

Spotify

5631 Views

15 replies

8 likes

3.5.0
bug
songs
Your Music
  • 5631 Views
  • 15 replies
  • 8 likes

DJay 2 Spotify logged in as "."

I cannot login into my Spotify account through dJay 2. Whenever I attempt to login into my account, Spotify reads that it is logged in as "." even after multiple attempts of logging out of this "account" and logging into my actual account. Any sugges...

Newbie

I cannot login into my Spotify account through dJay 2. Whenever I attempt to login into my account, Spotify reads that it is logged in as "." even after multiple attempts of logging out of this "acco...

MattSuda

Spotify Star

880 Views

1 replies

0 likes

Djay 2
Login Errors
  • 880 Views
  • 1 replies
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Problems playing music in my car since using iPhone 6 with IOS 8.4

Hy guys, since I updated my IPhone 6 on IOS 8.4 (introducing Apple Music) Spotify dosn´t work well in my car (one year old Audi). There is no playlist shown on the car displays, I can´t regulate the volume, I can´t switch the titels. The car display ...

Casual Listener

Hy guys,   since I updated my IPhone 6 on IOS 8.4 (introducing Apple Music) Spotify dosn´t work well in my car (one year old Audi). There is no playlist shown on the car displays, I can´t...

Robopro

Casual Listener

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

iPad dumb question...re: queue and buttons

Hello,i downloaded spotify premium to my iPad and iPhone and it seems quite good...Questions. figured out the first one .... 2. When it shows the artist and has the play buttons beside it I get the play button and fast forward rewind buttons....what ...

Casual Listener

Hello, i downloaded spotify premium to my iPad and iPhone and it seems quite good... Questions.   figured out the first one ....     2. When it shows the artist and has the play...

user-removed

Not applicable

1187 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

radio

is there a way to un-thumbs up a song if you accidently give it a thumbs up?

Casual Listener

is there a way to un-thumbs up a song if you accidently give it a thumbs up?

410 Views

0 replies

0 likes

  • 410 Views
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Playlist error message?

Hello I'm trying to share my playlists with my friends. Started in particular. But for some reason, whenever they click on my playlists button via phone(it's all I use) it displays an "error occurred" message.I have restartedRedownloaded uninstalledE...

Visitor

Hello I'm trying to share my playlists with my friends. Started in particular. But for some reason, whenever they click on my playlists button via phone(it's all I use) it displays an "error occurred...

521 Views

0 replies

0 likes

iphone 5
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Solved!! Spotify does not start on iPhone 4S after latest update

Hello, I have been unable to open Spotify on my phone after installing the August 10th update. More specifically, the loading screen comes up, lingers for about 30-40 seconds and then shuttles me back to the dashboard. I have uninstalled and reinstal...

Casual Listener

Hello, I have been unable to open Spotify on my phone after installing the August 10th update. More specifically, the loading screen comes up, lingers for about 30-40 seconds and then shuttles m...

mariopiazzesi

Regular

901 Views

3 replies

1 likes

  • 901 Views
  • 3 replies
  • 1 likes

"Song Not Synched"

Hello, I added songs to my desktop app from my local files and they play perfectly fine on it. However, whenever I tried to move it to a playlist to synch on my phone, it would just appear in grey colored font and would say "Song Not Synched". I have...

Casual Listener

Hello,   I added songs to my desktop app from my local files and they play perfectly fine on it. However, whenever I tried to move it to a playlist to synch on my phone, it would just appear i...

MattSuda

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Cannot browse playlists on car radio

DescriptionWhen using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radio. I am currently not able to get this information on my radio when using Sp...

Regular

Description When using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radio. I am currently not a...

1231 Views

0 replies

4 likes

  • 1231 Views
  • 0 replies
  • 4 likes

Removing shuffle as default

Any clue as to how I remove shuffle as the default way to play a playlist in an iphone? This seems to have just arrived for me with the latest version of spotify that I've downloaded

Newbie

Any clue as to how I remove shuffle as the default way to play a playlist in an iphone? This seems to have just arrived for me with the latest version of spotify that I've downloaded

dan1980

Newbie

1237 Views

1 replies

11 likes

  • 1237 Views
  • 1 replies
  • 11 likes

Solved!! Spotify crashes in iOS9 when ads are queued to play

As the subject states. In iOS9, when listening to Spotify it will play music fine, up until the point where an ad should play (Free accounts). The app will then crash and you cannot resume playing without uninstalling and reinstalling the app, and pl...

Regular

As the subject states.   In iOS9, when listening to Spotify it will play music fine, up until the point where an ad should play (Free accounts). The app will then crash and you cannot resume p...

maxxmka

Regular

2441 Views

6 replies

4 likes

  • 2441 Views
  • 6 replies
  • 4 likes

Problems with Albums

Just went through a whole of my old CD's and saved them as Album's in Spotify (Windows PC). The Albums appear on my Windows and Mac Spotify, but aren't coming up in my iPhone Spotify. I can still see Albums (on iPhone) that I added a couple of weeks ...

Newbie

Just went through a whole of my old CD's and saved them as Album's in Spotify (Windows PC).   The Albums appear on my Windows and Mac Spotify, but aren't coming up in my iPhone Spoti...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Running starts not the music

Hello, today, i want to use the function RUNNING. I made the procedure of the manuale and the Spotify-App says much times "Tempo detected" but the music doesn't start.What is my failure? Can somebody help me? Thanks

Regular

Hello,   today, i want to use the function RUNNING. I made the procedure of the manuale and the Spotify-App says much times "Tempo detected" but the music doesn't start. What is my failu...

Te-Punkt

Regular

480 Views

2 replies

0 likes

  • 480 Views
  • 2 replies
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Not receiving premium from appstore

Im at Beale AFB in california i ordered stopitfy premium from the appstore for $13 and i as i completed the purchase spotify said it was not available in my region but im in california and in the united states im quite angry please help ive signed in...

Newbie

Im at Beale AFB in california i ordered stopitfy premium from the appstore for $13 and i as i completed the purchase spotify said it was not available in my region but im in california and in the uni...

MattSuda

Spotify Star

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Problems with making music available offline on iOS

I've got an iPhone 6 with over 50GB of space still free. Most of my songs have downloaded for offline use, which is great, but there are still a bunch showing with a grey arrow rather than a green one. I've tried turning my phone off and on again, cl...

Newbie

I've got an iPhone 6 with over 50GB of space still free.  Most of my songs have downloaded for offline use, which is great, but there are still a bunch showing with a grey arrow rather than a gr...

MattSuda

Spotify Star

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

I cant connect to facebook from spotify

Im trying to link to Facebook from my iphone spotify account. Wheb i press connect facebook opens, then spotify opens and i go back to the same screen where i began and nothing happen. What can i do??

Visitor

Im trying to link to Facebook from my iphone spotify account. Wheb i press connect facebook opens, then spotify opens and i go back to the same screen where i began and nothing happen. What can i do??

MattSuda

Spotify Star

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Solved!! Multiple issues experienced with Spotify

Hey everyone,Out of nowhere, Spotify began having issues on my Iphone 5. First, music would just stop playing around the 1 minute mark. Fastforwarding the song allowed it to play for maybe 30 seconds at most but then the song would mysteriously stop ...

Casual Listener

Hey everyone, Out of nowhere, Spotify began having issues on my Iphone 5. First, music would just stop playing around the 1 minute mark. Fastforwarding the song allowed it to play for maybe 30 secon...

Timchang920809

Casual Listener

1266 Views

2 replies

0 likes

  • 1266 Views
  • 2 replies
  • 0 likes