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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38148 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103647 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1354 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299486 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126228 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Logged into Spotify as "." and cannot log out

I cannot login to my Spotify account as I am permanently logged into a bogus account titled "." How do I fix this, please?Thank you in advance!

Newbie

I cannot login to my Spotify account as I am permanently logged into a bogus account titled "." How do I fix this, please? Thank you in advance!

DasPeter

Community Legend

701 Views

1 replies

0 likes

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Solved!! All songs saved to my iPhone are suddenly gone

Hi Spotify, I use an iPhone 6 with iOS 8.1.2 and I have Spotify version 2.2.0.2464 installed (Premium user). A few hours ago I was listening to some of the songs that I had saved locally on my iPhone. The entire list of songs (Your music > Songs) was...

Casual Listener

Hi Spotify,   I use an iPhone 6 with iOS 8.1.2 and I have Spotify version 2.2.0.2464 installed (Premium user).   A few hours ago I was listening to some of the songs that I had...

joshakatz

Newbie

7967 Views

4 replies

0 likes

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Solved!! Spotify constant crashes in loadingscreen

Hello! My Spotify on my iPhone 4 constantly crashing. I can't even open the app anymore. I don't really know why because it never happend before. I am using a premium account for the purpose of using Spotify on the phone. This is pretty frustrating w...

Casual Listener

Hello!   My Spotify on my iPhone 4 constantly crashing. I can't even open the app anymore. I don't really know why because it never happend before. I am using a premium account for the purpo...

AGeekWithProbs

Casual Listener

7482 Views

20 replies

1 likes

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  • 20 replies
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Spotify NOW & Shows - an urban myth?

This "feature" was announced back on May 20th and we are almost 12 weeks to the day and it seems many premium users still do not have any of the new enhancements. Can Spotify give a real answer to when these are coming out rather than the typical "co...

Music Fan

This "feature" was announced back on May 20th and we are almost 12 weeks to the day and it seems many premium users still do not have any of the new enhancements.  Can Spotify give a real answer...

mapuya19

Community Legend

612 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

I want my local files on my phone.

I would like to have some of my personal music that is not on spotify to listen to on my iPhone, how do I make it so I can put it onto my phone? The local files play fine on my PC but I would like them on my phone. T.I.A

Casual Listener

I would like to have some of my personal music that is not on spotify to listen to on my iPhone, how do I make it so I can put it onto my phone? The local files play fine on my PC but I would like th...

swizy47

Casual Listener

994 Views

2 replies

0 likes

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Local music flies won't play on iphone

I have songs on my Windows computer that I have ripped from CDs and bought from iTunes. I can play them on the computer. But they show up as greyed out on my iphone. Here are the circumstances: --I have my computer and my iphone on the same internet ...

Casual Listener

I have songs on my Windows computer that I have ripped from CDs and bought from iTunes. I can play them on the computer. But they show up as greyed out on my iphone. Here are the circumstances: ...

ArmsAsuncion

Roadie

733 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Dissapeared / empty playlists

Hi everyone, for some reason I can't find my playlists anymore with my Iphone 5s. At the 'my music' section it just finds my favorites but the list is empty (or at least, not loading the songs) and my other playlists are all gone. Furthermore, I can'...

Casual Listener

Hi everyone,   for some reason I can't find my playlists anymore with my Iphone 5s. At the 'my music' section it just finds my favorites but the list is empty (or at least, not loading the son...

Remia00

Casual Listener

710 Views

5 replies

0 likes

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I earned premium and I cant use music offline

I earned premium, and I put to some playlists "available offline" but when I turned down the wi if I wasn't able to listen music offline

Casual Listener

I earned premium, and I put to some playlists "available offline" but when I turned down the wi if I wasn't able to listen music offline

user-removed

Not applicable

736 Views

3 replies

0 likes

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  • 3 replies
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iphone storage

Hi. Simple question. If I delete a song on my iphone because the phone is full, do I lose the song from my spotify account? Or is there a way to "save" the song on my laptop but delete it from my iphone? Thanks

Newbie

Hi. Simple question. If I delete a song on my iphone because the phone is full, do I lose the song from my spotify account?   Or is there a way to "save" the song on my laptop but delete it fr...

driveflanger

Community Legend

563 Views

1 replies

0 likes

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  • 1 replies
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Solved!! All my songs are 'available offline' but don't actually play when there's no internet connection?

All my songs in 'My Music' have been downloaded and are available offline, they all show the green arrow however random songs (quite a few) wont play when my iphone isnt connected to the internet, how do I fix this? Its very frustrating. My phone doe...

Newbie

All my songs in 'My Music' have been downloaded and are available offline, they all show the green arrow however random songs (quite a few) wont play when my iphone isnt connected to the internet, ho...

ToolboxT

Roadie

793 Views

1 replies

0 likes

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  • 1 replies
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discover page error

I keep getting the message ""An error occurred" when I try to go to my Discover page on IOS. this has happened on both iPhone and iPad. I've tried reinstalling app but only fixes Discover for a short time before error again.

Regular

I keep getting the message ""An error occurred" when I try to go to my Discover page on IOS. this has happened on both iPhone and iPad. I've tried reinstalling app but only fixes Discover for a short...

Rschelle

Regular

1480 Views

9 replies

0 likes

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  • 9 replies
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iPhone Unable to Search. "An Error Occurred - Try again"

iPhone Unable to Search. "An Error Occurred - Try again" I am PremiumI am Not OfflineI reset My iPhonePlease HelpArmando - AZThr33

Casual Listener

iPhone Unable to Search. "An Error Occurred - Try again"   I am Premium I am Not Offline I reset My iPhone Please Help Armando - AZThr33

493 Views

0 replies

0 likes

iphone
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Unable to log in to Spotify app on iPhone 5

=== START OF TEMPLATE === DescriptionI am unable to log into the spotify app on the iphone 5. There is no issue with my account or logging in on the web player. I have disconnected all users, completed a clean reinstall of the app but whenever I try ...

Casual Listener

 === START OF TEMPLATE ===   Description I am unable to log into the spotify app on the iphone 5. There is no issue with my account or logging in on the web player. I have disconnected a...

thingy003

Casual Listener

609 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

New update not working on IPhone 4

After the new update out today (10/08/2015) the Spotify app will not open on my IPhone 4. I've tried restarting the phone to see if that works but nothing.

Newbie

After the new update out today (10/08/2015) the Spotify app will not open on my IPhone 4. I've tried restarting the phone to see if that works but nothing.

jean3601

Community Legend

1015 Views

1 replies

0 likes

IPHONE 4
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Carplay and spotify problem since v3.5.0

Hi, since the v3.5.0 it is not possible to choose a title in a playlist because the content of the playlist is not shown. It goes like this: You tap on a playlist and normally it showed the titles inside the playlist. Actually you tap on the playlist...

Newbie

Hi,   since the v3.5.0 it is not possible to choose a title in a playlist because the content of the playlist is not shown. It goes like this: You tap on a playlist and normally it showed the ...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Can't add albums to My Music.

Help. When I try to add albums to My Music they disappear after a few minutes. For example... I was viewing an album on my iPhone and hit the Save button. The button changed to Saved and I could go to My Albums and sort by recently added and there it...

Casual Listener

Help. When I try to add albums to My Music they disappear after a few minutes. For example... I was viewing an album on my iPhone and hit the Save button. The button changed to Saved and I could go t...

Adam_B

Spotify

1217 Views

6 replies

1 likes

  • 1217 Views
  • 6 replies
  • 1 likes

Week's tips!

Hey!Spotify have started something called "the week's tip". (I don't know the exactly name in what it's called in English...)I got a couple of good songs there that I forgot to save in another list. Today it's Monday, so it came new songs. Is there a...

Casual Listener

Hey! Spotify have started something called "the week's tip". (I don't know the exactly name in what it's called in English...) I got a couple of good songs there that I forgot to save in another li...

537 Views

0 replies

0 likes

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Spotify's volume is noticeably lower than other players'

It's been for more than a month already. Equalizer is turned off completely. I've tried many different players and streaming services like Rdio, Apple Music, Vox, Tuneshell and what I noticed is that they sound a lot louder than Spotify. I have to tu...

Casual Listener

It's been for more than a month already. Equalizer is turned off completely. I've tried many different players and streaming services like Rdio, Apple Music, Vox, Tuneshell and what I noticed is that...

1094 Views

0 replies

1 likes

  • 1094 Views
  • 0 replies
  • 1 likes

Deleting the app

HiI have limited memory on my phone and i need more space, can i delete my Spotify app for a while and then download it again in a while and my music will still be there?Surely it is all saved with my account, so I wouldn't lose everything?Thank you

Newbie

Hi I have limited memory on my phone and i need more space, can i delete my Spotify app for a while and then download it again in a while and my music will still be there? Surely it is all saved wi...

Imgrund

Music Fan

396 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How to display all songs by artist?

How can I view all the songs by an artist? It is a real pain to search for a specific song when you don't remember the name. This is a much requested function... Maybe someone can make a Cydia tweak?

Newbie

How can I view all the songs by an artist? It is a real pain to search for a specific song when you don't remember the name. This is a much requested function... Maybe someone can make a Cydia tweak?

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes