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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234312 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115867 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2505 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304531 Views

61 replies

16 likes

  • 304531 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130108 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Spotify crashes on iPhone 5s

My Spotify and iOS are the latest version, today when I open the app on my iPhone 5S the iphone will reboot immediately, I tried to unistall and reinstall the app but the problem is still! I'm premium user for years and never met this before

Casual Listener

My Spotify and iOS are the latest version, today when I open the app on my iPhone 5S the iphone will reboot immediately, I tried to unistall and reinstall the app but the problem is still! I'm premiu...

Miss9090

Newbie

1782 Views

8 replies

0 likes

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Solved!! iPad app crashing after update v3.6.0.923

Hi, after spotify was updated just 1-2 days ago its totally an unusable app. I can search for music i can do everything but i cant play a song... Dont know what they updated but the main thing isnt working. I tap to play and the app crashes every sin...

Casual Listener

Hi, after spotify was updated just 1-2 days ago its totally an unusable app. I can search for music i can do everything but i cant play a song... Dont know what they updated but the main thing isnt w...

Jafitzpa12

Casual Listener

2974 Views

12 replies

1 likes

Crash
crashing
updatefail
  • 2974 Views
  • 12 replies
  • 1 likes

Solved!! your music

i can't access my artists page in "Your music" when i'm offline shouldn't i be able to since its all music i downloaded onto my phone anyways?

Casual Listener

i can't access my artists page in "Your music" when i'm offline shouldn't i be able to since its all music i downloaded onto my phone anyways?

nunnnun

Community Legend

691 Views

1 replies

0 likes

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  • 1 replies
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Are my iTunes playlists playing my actual songs or Spotify's version of my actual songs?

I'm wondering if my iTunes playlists' songs were imported or is Spotify playing their version based on the title and artist from my iTunes playlists? - New Spotify user (premium)

Casual Listener

I'm wondering if my iTunes playlists' songs were imported or is Spotify playing their version based on the title and artist from my iTunes playlists?   - New Spotify user (premium)

nunnnun

Community Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Solved!! No music played or just 20 sec of a song

I have looked around the board and found others with this problem. Sometimes a song will play for 20 seconds and then stop, but it is still "playing". When I switch somgs, the new one wont play. Sometimes it will play straight through, but the next s...

Casual Listener

I have looked around the board and found others with this problem. Sometimes a song will play for 20 seconds and then stop, but it is still "playing". When I switch somgs, the new one wont play. Some...

Kentsune

Casual Listener

791 Views

2 replies

0 likes

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  • 2 replies
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Song is literally broken

spotify:track:1lfGEWowXCsZlGG60zy3dP Song does not work properly, just listen to it, it skips throughout the song.

Newbie

spotify:track:1lfGEWowXCsZlGG60zy3dP   Song does not work properly, just listen to it, it skips throughout the song.   😞  

331 Views

0 replies

0 likes

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Lost all songs

You know where you can tap the + button to add a song to the "Songs" folder. Well 3 days ago I went onto my iPhone to find all of them have been deleted. I have also went on to my desktop PC and they are not their either. I'm pretty annoyed at this a...

Casual Listener

You know where you can tap the + button to add a song to the "Songs" folder. Well 3 days ago I went onto my iPhone to find all of them have been deleted. I have also went on to my desktop PC and they...

22hwuned66i6unh

Newbie

2431 Views

13 replies

0 likes

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  • 13 replies
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Premium subscriber "travelling abroad" and unable to log on.

Hi there, I signed up in Canada with a Canadian address for premium. When in Canada and U.S. (Where I'm currently travelling) I can't access Spotify as the error message about travelling abroad pops up. I should be able to access spotifuggle everywhe...

Newbie

Hi there,   I signed up in Canada with a Canadian address for premium. When in Canada and U.S. (Where I'm currently travelling) I can't access Spotify as the error message about travelling abr...

DasPeter

Community Legend

385 Views

1 replies

0 likes

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  • 1 replies
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EC touch login with Spotify

I have a premium Spotify account and tried to login to my account on the EC touch app. But everytime I enter my email and passward that is 100% correct. It tells me that is a bad username or password. How can I just login ??

Newbie

I have a premium Spotify account and tried to login to my account on the EC touch app. But everytime I enter my email and passward that is 100% correct. It tells me that is a bad username or password...

519 Views

0 replies

0 likes

  • 519 Views
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Solved!! [3.5.0][Bug][Feedback] Bug in Songs list when sorted by title

In the latest version of Spotify for iOS, if you sort the list by title, you get two bugs. As you can see in the image below, the bottom grey bar seperates the last song starting with B (Budapest) from the first song starting with a C (Calamity Song)...

Regular

In the latest version of Spotify for iOS, if you sort the list by title, you get two bugs.   As you can see in the image below, the bottom grey bar seperates the last song starting with B (Bud...

meahtenoha

Spotify

5790 Views

15 replies

8 likes

3.5.0
bug
songs
Your Music
  • 5790 Views
  • 15 replies
  • 8 likes

DJay 2 Spotify logged in as "."

I cannot login into my Spotify account through dJay 2. Whenever I attempt to login into my account, Spotify reads that it is logged in as "." even after multiple attempts of logging out of this "account" and logging into my actual account. Any sugges...

Newbie

I cannot login into my Spotify account through dJay 2. Whenever I attempt to login into my account, Spotify reads that it is logged in as "." even after multiple attempts of logging out of this "acco...

MattSuda

Spotify Star

902 Views

1 replies

0 likes

Djay 2
Login Errors
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Problems playing music in my car since using iPhone 6 with IOS 8.4

Hy guys, since I updated my IPhone 6 on IOS 8.4 (introducing Apple Music) Spotify dosn´t work well in my car (one year old Audi). There is no playlist shown on the car displays, I can´t regulate the volume, I can´t switch the titels. The car display ...

Casual Listener

Hy guys,   since I updated my IPhone 6 on IOS 8.4 (introducing Apple Music) Spotify dosn´t work well in my car (one year old Audi). There is no playlist shown on the car displays, I can´t...

Robopro

Casual Listener

569 Views

2 replies

0 likes

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  • 2 replies
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iPad dumb question...re: queue and buttons

Hello,i downloaded spotify premium to my iPad and iPhone and it seems quite good...Questions. figured out the first one .... 2. When it shows the artist and has the play buttons beside it I get the play button and fast forward rewind buttons....what ...

Casual Listener

Hello, i downloaded spotify premium to my iPad and iPhone and it seems quite good... Questions.   figured out the first one ....     2. When it shows the artist and has the play...

user-removed

Not applicable

1249 Views

3 replies

0 likes

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  • 3 replies
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radio

is there a way to un-thumbs up a song if you accidently give it a thumbs up?

Casual Listener

is there a way to un-thumbs up a song if you accidently give it a thumbs up?

428 Views

0 replies

0 likes

  • 428 Views
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Playlist error message?

Hello I'm trying to share my playlists with my friends. Started in particular. But for some reason, whenever they click on my playlists button via phone(it's all I use) it displays an "error occurred" message.I have restartedRedownloaded uninstalledE...

Visitor

Hello I'm trying to share my playlists with my friends. Started in particular. But for some reason, whenever they click on my playlists button via phone(it's all I use) it displays an "error occurred...

531 Views

0 replies

0 likes

iphone 5
  • 531 Views
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Solved!! Spotify does not start on iPhone 4S after latest update

Hello, I have been unable to open Spotify on my phone after installing the August 10th update. More specifically, the loading screen comes up, lingers for about 30-40 seconds and then shuttles me back to the dashboard. I have uninstalled and reinstal...

Casual Listener

Hello, I have been unable to open Spotify on my phone after installing the August 10th update. More specifically, the loading screen comes up, lingers for about 30-40 seconds and then shuttles m...

mariopiazzesi

Regular

943 Views

3 replies

1 likes

  • 943 Views
  • 3 replies
  • 1 likes

"Song Not Synched"

Hello, I added songs to my desktop app from my local files and they play perfectly fine on it. However, whenever I tried to move it to a playlist to synch on my phone, it would just appear in grey colored font and would say "Song Not Synched". I have...

Casual Listener

Hello,   I added songs to my desktop app from my local files and they play perfectly fine on it. However, whenever I tried to move it to a playlist to synch on my phone, it would just appear i...

MattSuda

Spotify Star

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes