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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32314 Views

40 replies

9 likes

  • 32314 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96303 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1076 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294258 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124016 Views

19 replies

38 likes

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  • 19 replies
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New update not working on IPhone 4

After the new update out today (10/08/2015) the Spotify app will not open on my IPhone 4. I've tried restarting the phone to see if that works but nothing.

Newbie

After the new update out today (10/08/2015) the Spotify app will not open on my IPhone 4. I've tried restarting the phone to see if that works but nothing.

jean3601

Community Legend

1003 Views

1 replies

0 likes

IPHONE 4
  • 1003 Views
  • 1 replies
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Carplay and spotify problem since v3.5.0

Hi, since the v3.5.0 it is not possible to choose a title in a playlist because the content of the playlist is not shown. It goes like this: You tap on a playlist and normally it showed the titles inside the playlist. Actually you tap on the playlist...

Newbie

Hi,   since the v3.5.0 it is not possible to choose a title in a playlist because the content of the playlist is not shown. It goes like this: You tap on a playlist and normally it showed the ...

434 Views

0 replies

0 likes

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Can't add albums to My Music.

Help. When I try to add albums to My Music they disappear after a few minutes. For example... I was viewing an album on my iPhone and hit the Save button. The button changed to Saved and I could go to My Albums and sort by recently added and there it...

Casual Listener

Help. When I try to add albums to My Music they disappear after a few minutes. For example... I was viewing an album on my iPhone and hit the Save button. The button changed to Saved and I could go t...

Adam_B

Spotify

1175 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Week's tips!

Hey!Spotify have started something called "the week's tip". (I don't know the exactly name in what it's called in English...)I got a couple of good songs there that I forgot to save in another list. Today it's Monday, so it came new songs. Is there a...

Casual Listener

Hey! Spotify have started something called "the week's tip". (I don't know the exactly name in what it's called in English...) I got a couple of good songs there that I forgot to save in another li...

511 Views

0 replies

0 likes

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Spotify's volume is noticeably lower than other players'

It's been for more than a month already. Equalizer is turned off completely. I've tried many different players and streaming services like Rdio, Apple Music, Vox, Tuneshell and what I noticed is that they sound a lot louder than Spotify. I have to tu...

Casual Listener

It's been for more than a month already. Equalizer is turned off completely. I've tried many different players and streaming services like Rdio, Apple Music, Vox, Tuneshell and what I noticed is that...

1077 Views

0 replies

1 likes

  • 1077 Views
  • 0 replies
  • 1 likes

Deleting the app

HiI have limited memory on my phone and i need more space, can i delete my Spotify app for a while and then download it again in a while and my music will still be there?Surely it is all saved with my account, so I wouldn't lose everything?Thank you

Newbie

Hi I have limited memory on my phone and i need more space, can i delete my Spotify app for a while and then download it again in a while and my music will still be there? Surely it is all saved wi...

Imgrund

Music Fan

382 Views

1 replies

0 likes

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How to display all songs by artist?

How can I view all the songs by an artist? It is a real pain to search for a specific song when you don't remember the name. This is a much requested function... Maybe someone can make a Cydia tweak?

Newbie

How can I view all the songs by an artist? It is a real pain to search for a specific song when you don't remember the name. This is a much requested function... Maybe someone can make a Cydia tweak?

414 Views

0 replies

0 likes

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spotify goes crazy on my iphone 5

so just as im listening music everything stops and i get message: "You are now controlling music on Galaxy S5" and below it - buttons PLAY HERE and CONTINUE. I am using IPHONE 5!! firsly if i hit play here music continues but stops after few sec to s...

Newbie

so just as im listening music everything stops and i get message: "You are now controlling music on Galaxy S5" and below it - buttons PLAY HERE and CONTINUE. I am using IPHONE 5!! firsly if i hit pla...

Adam_B

Spotify

821 Views

1 replies

0 likes

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iOS 7 is not available to me

Hey over here in the Stone Age, I use my daughters old skool iPod touch from you know generation3 or 4. It won't allow for an update past iOS 6.1 or something close. Am I out of luck and if so, who will be reimbursing is? Also not receiving and have ...

Newbie

Hey over here in the Stone Age, I use my daughters old skool iPod touch from you know generation3 or 4. It won't allow for an update past iOS 6.1 or something close. Am I out of luck and if so, who w...

MattSuda

Spotify Star

652 Views

1 replies

0 likes

Mac
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Solved!! Why aren't songs from an album on spotify but the rest are

I have downloaded one of my favourite albums (habits & contradictions) and it has one of my favourite songs (blessed) however it won't let me play the song and says it isn't available however other songs from the album are and when I saved the full a...

Newbie

I have downloaded one of my favourite albums (habits & contradictions) and it has one of my favourite songs (blessed) however it won't let me play the song and says it isn't available however oth...

donaldjsa68

Newbie

4163 Views

2 replies

0 likes

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Music will not play on iphone

Hi guys. Spotify had been working awesome until 2 days ago. None of the songs I have online or offline will play. I've tried uninstalling and reinstalling twice already and hasn't helped. When I try to play a song it either looks like it's loading or...

Casual Listener

Hi guys. Spotify had been working awesome until 2 days ago. None of the songs I have online or offline will play. I've tried uninstalling and reinstalling twice already and hasn't helped. When I try ...

Rockbabii

Casual Listener

1275 Views

2 replies

0 likes

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ALBUM COVERS WONT SHOW and TRACKS WONT SKIP TO NEXT SONG AUTOMATICLY

Since the last update ive noticed some very frustrating bugs: 1. Album cover wont show for most of my spotify tracks, only local files show for most part. 2. Tracks tend to just stop at the end instead of skipping to the next song. Also in these inst...

Casual Listener

Since the last update ive noticed some very frustrating bugs:   1. Album cover wont show for most of my spotify tracks, only local files show for most part.   2. Tracks tend to just...

selenesantos301

Casual Listener

1251 Views

3 replies

5 likes

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iPod Touch 4th Gen and Spotify Premium?

Hello, I'm a bit confused about how Spotify premium works with devices such as the iPods. I just want to check to make sure I get this information correct before I purcahse an iPod Touch 4th generation. Will Spotify Premium allow me to sync all my so...

Newbie

Hello,   I'm a bit confused about how Spotify premium works with devices such as the iPods.  I just want to check to make sure I get this information correct before I purcahse an iPod T...

orangekazzie

Newbie

6952 Views

2 replies

0 likes

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  • 2 replies
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Landscape view on iphone

Hi Support!I can't seem to be able to get my spotify iPhone app to show landscape mode when tilted?

Casual Listener

Hi Support! I can't seem to be able to get my spotify iPhone app to show landscape mode when tilted?

Greenones

Casual Listener

970 Views

3 replies

0 likes

Tilt landscape
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  • 3 replies
  • 0 likes

Wi-Fi problems

My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app on my phone? Thanks.

Music Fan

My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app ...

Kokafones

Music Fan

1817 Views

13 replies

0 likes

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lost all artist music on i-phone 6

I opened my premium spotify today and was playing the last artist I had played yesterday.When i went to change artists they were all listed but with "0" songs under them.I searched an artist and "saved" an album and it saved the album under the artis...

Newbie

I opened my premium spotify today and was playing the last artist I had played yesterday. When i went to change artists they were all listed but with "0" songs under them. I searched an artist and ...

jean3601

Community Legend

448 Views

1 replies

0 likes

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  • 1 replies
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iOS crashing after latest update

So the iOS Spotify app crashes and never completes the startup process. This is after the latest update. I have iOS 7.1.2 and I'm running Spotify updated to 3.6.0 last 28th july. Please fix this asap. Thanks.

Newbie

So the iOS Spotify app crashes and never completes the startup process. This is after the latest update.   I have iOS 7.1.2 and I'm running Spotify updated to 3.6.0 last 28th july.   Pl...

jean3601

Community Legend

406 Views

1 replies

0 likes

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  • 1 replies
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Some questions regarding the iPhone app

Hi, I have an iPhone 6 Plus using the app version as I don't own a computer, and am currently on my second day of the 7-day Premium Free Trial period. I just have some questions I'd like to ask about it:1) I have an extremely large music library, and...

Newbie

Hi, I have an iPhone 6 Plus using the app version as I don't own a computer, and am currently on my second day of the 7-day Premium Free Trial period. I just have some questions I'd like to ask about...

jean3601

Community Legend

480 Views

1 replies

0 likes

Help
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BUG: Search not avail after adding song to playlist (after creating folder for playlists) - iPad app

So this sounds like an unlikely bug, but I can duplicate it again and again.Starting point: Lots of playlists, no folders. I have the latest iOS version on my iPad and the latest Spotify update.Used PC client to create a folder and moved some playlis...

Newbie

So this sounds like an unlikely bug, but I can duplicate it again and again. Starting point: Lots of playlists, no folders. I have the latest iOS version on my iPad and the latest Spotify update. U...

377 Views

0 replies

0 likes

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Valor da assinatura do spotify

I live and Brazil signed the SPOTIFY Because I saw a 3 month subscription Promotion POR 1.99 EWhen downloaded the premium version not my cases the charge was US $ 7.99 . How Can I revert Pará a promotional subscription.

Newbie

I live and Brazil signed the SPOTIFY Because I saw a 3 month subscription Promotion POR 1.99 EWhen downloaded the premium version not my cases the charge was US $ 7.99 . How Can I revert Pará a promo...

jean3601

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes