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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45006 Views

45 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111263 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1897 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302814 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128671 Views

19 replies

38 likes

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iPad dumb question...re: queue and buttons

Hello,i downloaded spotify premium to my iPad and iPhone and it seems quite good...Questions. figured out the first one .... 2. When it shows the artist and has the play buttons beside it I get the play button and fast forward rewind buttons....what ...

Casual Listener

Hello, i downloaded spotify premium to my iPad and iPhone and it seems quite good... Questions.   figured out the first one ....     2. When it shows the artist and has the play...

user-removed

Not applicable

1226 Views

3 replies

0 likes

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radio

is there a way to un-thumbs up a song if you accidently give it a thumbs up?

Casual Listener

is there a way to un-thumbs up a song if you accidently give it a thumbs up?

425 Views

0 replies

0 likes

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Playlist error message?

Hello I'm trying to share my playlists with my friends. Started in particular. But for some reason, whenever they click on my playlists button via phone(it's all I use) it displays an "error occurred" message.I have restartedRedownloaded uninstalledE...

Visitor

Hello I'm trying to share my playlists with my friends. Started in particular. But for some reason, whenever they click on my playlists button via phone(it's all I use) it displays an "error occurred...

528 Views

0 replies

0 likes

iphone 5
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Solved!! Spotify does not start on iPhone 4S after latest update

Hello, I have been unable to open Spotify on my phone after installing the August 10th update. More specifically, the loading screen comes up, lingers for about 30-40 seconds and then shuttles me back to the dashboard. I have uninstalled and reinstal...

Casual Listener

Hello, I have been unable to open Spotify on my phone after installing the August 10th update. More specifically, the loading screen comes up, lingers for about 30-40 seconds and then shuttles m...

mariopiazzesi

Regular

927 Views

3 replies

1 likes

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  • 3 replies
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"Song Not Synched"

Hello, I added songs to my desktop app from my local files and they play perfectly fine on it. However, whenever I tried to move it to a playlist to synch on my phone, it would just appear in grey colored font and would say "Song Not Synched". I have...

Casual Listener

Hello,   I added songs to my desktop app from my local files and they play perfectly fine on it. However, whenever I tried to move it to a playlist to synch on my phone, it would just appear i...

MattSuda

Spotify Star

421 Views

1 replies

0 likes

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Cannot browse playlists on car radio

DescriptionWhen using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radio. I am currently not able to get this information on my radio when using Sp...

Regular

Description When using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radio. I am currently not a...

1240 Views

0 replies

4 likes

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Removing shuffle as default

Any clue as to how I remove shuffle as the default way to play a playlist in an iphone? This seems to have just arrived for me with the latest version of spotify that I've downloaded

Newbie

Any clue as to how I remove shuffle as the default way to play a playlist in an iphone? This seems to have just arrived for me with the latest version of spotify that I've downloaded

dan1980

Newbie

1261 Views

1 replies

11 likes

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Solved!! Spotify crashes in iOS9 when ads are queued to play

As the subject states. In iOS9, when listening to Spotify it will play music fine, up until the point where an ad should play (Free accounts). The app will then crash and you cannot resume playing without uninstalling and reinstalling the app, and pl...

Regular

As the subject states.   In iOS9, when listening to Spotify it will play music fine, up until the point where an ad should play (Free accounts). The app will then crash and you cannot resume p...

maxxmka

Regular

2478 Views

6 replies

4 likes

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Problems with Albums

Just went through a whole of my old CD's and saved them as Album's in Spotify (Windows PC). The Albums appear on my Windows and Mac Spotify, but aren't coming up in my iPhone Spotify. I can still see Albums (on iPhone) that I added a couple of weeks ...

Newbie

Just went through a whole of my old CD's and saved them as Album's in Spotify (Windows PC).   The Albums appear on my Windows and Mac Spotify, but aren't coming up in my iPhone Spoti...

369 Views

0 replies

0 likes

  • 369 Views
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Running starts not the music

Hello, today, i want to use the function RUNNING. I made the procedure of the manuale and the Spotify-App says much times "Tempo detected" but the music doesn't start.What is my failure? Can somebody help me? Thanks

Regular

Hello,   today, i want to use the function RUNNING. I made the procedure of the manuale and the Spotify-App says much times "Tempo detected" but the music doesn't start. What is my failu...

Te-Punkt

Regular

495 Views

2 replies

0 likes

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  • 2 replies
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Not receiving premium from appstore

Im at Beale AFB in california i ordered stopitfy premium from the appstore for $13 and i as i completed the purchase spotify said it was not available in my region but im in california and in the united states im quite angry please help ive signed in...

Newbie

Im at Beale AFB in california i ordered stopitfy premium from the appstore for $13 and i as i completed the purchase spotify said it was not available in my region but im in california and in the uni...

MattSuda

Spotify Star

354 Views

1 replies

0 likes

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  • 1 replies
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Problems with making music available offline on iOS

I've got an iPhone 6 with over 50GB of space still free. Most of my songs have downloaded for offline use, which is great, but there are still a bunch showing with a grey arrow rather than a green one. I've tried turning my phone off and on again, cl...

Newbie

I've got an iPhone 6 with over 50GB of space still free.  Most of my songs have downloaded for offline use, which is great, but there are still a bunch showing with a grey arrow rather than a gr...

MattSuda

Spotify Star

589 Views

1 replies

0 likes

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I cant connect to facebook from spotify

Im trying to link to Facebook from my iphone spotify account. Wheb i press connect facebook opens, then spotify opens and i go back to the same screen where i began and nothing happen. What can i do??

Visitor

Im trying to link to Facebook from my iphone spotify account. Wheb i press connect facebook opens, then spotify opens and i go back to the same screen where i began and nothing happen. What can i do??

MattSuda

Spotify Star

615 Views

1 replies

0 likes

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Solved!! Multiple issues experienced with Spotify

Hey everyone,Out of nowhere, Spotify began having issues on my Iphone 5. First, music would just stop playing around the 1 minute mark. Fastforwarding the song allowed it to play for maybe 30 seconds at most but then the song would mysteriously stop ...

Casual Listener

Hey everyone, Out of nowhere, Spotify began having issues on my Iphone 5. First, music would just stop playing around the 1 minute mark. Fastforwarding the song allowed it to play for maybe 30 secon...

Timchang920809

Casual Listener

1279 Views

2 replies

0 likes

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Solved!! Logged into Spotify as "." and cannot log out

I cannot login to my Spotify account as I am permanently logged into a bogus account titled "." How do I fix this, please?Thank you in advance!

Newbie

I cannot login to my Spotify account as I am permanently logged into a bogus account titled "." How do I fix this, please? Thank you in advance!

DasPeter

Community Legend

714 Views

1 replies

0 likes

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Solved!! All songs saved to my iPhone are suddenly gone

Hi Spotify, I use an iPhone 6 with iOS 8.1.2 and I have Spotify version 2.2.0.2464 installed (Premium user). A few hours ago I was listening to some of the songs that I had saved locally on my iPhone. The entire list of songs (Your music > Songs) was...

Casual Listener

Hi Spotify,   I use an iPhone 6 with iOS 8.1.2 and I have Spotify version 2.2.0.2464 installed (Premium user).   A few hours ago I was listening to some of the songs that I had...

joshakatz

Newbie

7989 Views

4 replies

0 likes

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Solved!! Spotify constant crashes in loadingscreen

Hello! My Spotify on my iPhone 4 constantly crashing. I can't even open the app anymore. I don't really know why because it never happend before. I am using a premium account for the purpose of using Spotify on the phone. This is pretty frustrating w...

Casual Listener

Hello!   My Spotify on my iPhone 4 constantly crashing. I can't even open the app anymore. I don't really know why because it never happend before. I am using a premium account for the purpo...

AGeekWithProbs

Casual Listener

7595 Views

20 replies

1 likes

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Spotify NOW & Shows - an urban myth?

This "feature" was announced back on May 20th and we are almost 12 weeks to the day and it seems many premium users still do not have any of the new enhancements. Can Spotify give a real answer to when these are coming out rather than the typical "co...

Music Fan

This "feature" was announced back on May 20th and we are almost 12 weeks to the day and it seems many premium users still do not have any of the new enhancements.  Can Spotify give a real answer...

mapuya19

Community Legend

623 Views

1 replies

0 likes

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  • 1 replies
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I want my local files on my phone.

I would like to have some of my personal music that is not on spotify to listen to on my iPhone, how do I make it so I can put it onto my phone? The local files play fine on my PC but I would like them on my phone. T.I.A

Casual Listener

I would like to have some of my personal music that is not on spotify to listen to on my iPhone, how do I make it so I can put it onto my phone? The local files play fine on my PC but I would like th...

swizy47

Casual Listener

1007 Views

2 replies

0 likes

  • 1007 Views
  • 2 replies
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