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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38120 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103633 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1354 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299483 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126227 Views

19 replies

38 likes

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spotify goes crazy on my iphone 5

so just as im listening music everything stops and i get message: "You are now controlling music on Galaxy S5" and below it - buttons PLAY HERE and CONTINUE. I am using IPHONE 5!! firsly if i hit play here music continues but stops after few sec to s...

Newbie

so just as im listening music everything stops and i get message: "You are now controlling music on Galaxy S5" and below it - buttons PLAY HERE and CONTINUE. I am using IPHONE 5!! firsly if i hit pla...

Adam_B

Spotify

838 Views

1 replies

0 likes

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iOS 7 is not available to me

Hey over here in the Stone Age, I use my daughters old skool iPod touch from you know generation3 or 4. It won't allow for an update past iOS 6.1 or something close. Am I out of luck and if so, who will be reimbursing is? Also not receiving and have ...

Newbie

Hey over here in the Stone Age, I use my daughters old skool iPod touch from you know generation3 or 4. It won't allow for an update past iOS 6.1 or something close. Am I out of luck and if so, who w...

MattSuda

Spotify Star

673 Views

1 replies

0 likes

Mac
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Solved!! Why aren't songs from an album on spotify but the rest are

I have downloaded one of my favourite albums (habits & contradictions) and it has one of my favourite songs (blessed) however it won't let me play the song and says it isn't available however other songs from the album are and when I saved the full a...

Newbie

I have downloaded one of my favourite albums (habits & contradictions) and it has one of my favourite songs (blessed) however it won't let me play the song and says it isn't available however oth...

donaldjsa68

Newbie

4186 Views

2 replies

0 likes

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Music will not play on iphone

Hi guys. Spotify had been working awesome until 2 days ago. None of the songs I have online or offline will play. I've tried uninstalling and reinstalling twice already and hasn't helped. When I try to play a song it either looks like it's loading or...

Casual Listener

Hi guys. Spotify had been working awesome until 2 days ago. None of the songs I have online or offline will play. I've tried uninstalling and reinstalling twice already and hasn't helped. When I try ...

Rockbabii

Casual Listener

1311 Views

2 replies

0 likes

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ALBUM COVERS WONT SHOW and TRACKS WONT SKIP TO NEXT SONG AUTOMATICLY

Since the last update ive noticed some very frustrating bugs: 1. Album cover wont show for most of my spotify tracks, only local files show for most part. 2. Tracks tend to just stop at the end instead of skipping to the next song. Also in these inst...

Casual Listener

Since the last update ive noticed some very frustrating bugs:   1. Album cover wont show for most of my spotify tracks, only local files show for most part.   2. Tracks tend to just...

selenesantos301

Casual Listener

1290 Views

3 replies

5 likes

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  • 3 replies
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iPod Touch 4th Gen and Spotify Premium?

Hello, I'm a bit confused about how Spotify premium works with devices such as the iPods. I just want to check to make sure I get this information correct before I purcahse an iPod Touch 4th generation. Will Spotify Premium allow me to sync all my so...

Newbie

Hello,   I'm a bit confused about how Spotify premium works with devices such as the iPods.  I just want to check to make sure I get this information correct before I purcahse an iPod T...

orangekazzie

Newbie

6977 Views

2 replies

0 likes

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Landscape view on iphone

Hi Support!I can't seem to be able to get my spotify iPhone app to show landscape mode when tilted?

Casual Listener

Hi Support! I can't seem to be able to get my spotify iPhone app to show landscape mode when tilted?

Greenones

Casual Listener

1017 Views

3 replies

0 likes

Tilt landscape
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  • 3 replies
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Wi-Fi problems

My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app on my phone? Thanks.

Music Fan

My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app ...

Kokafones

Music Fan

1908 Views

13 replies

0 likes

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lost all artist music on i-phone 6

I opened my premium spotify today and was playing the last artist I had played yesterday.When i went to change artists they were all listed but with "0" songs under them.I searched an artist and "saved" an album and it saved the album under the artis...

Newbie

I opened my premium spotify today and was playing the last artist I had played yesterday. When i went to change artists they were all listed but with "0" songs under them. I searched an artist and ...

jean3601

Community Legend

478 Views

1 replies

0 likes

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iOS crashing after latest update

So the iOS Spotify app crashes and never completes the startup process. This is after the latest update. I have iOS 7.1.2 and I'm running Spotify updated to 3.6.0 last 28th july. Please fix this asap. Thanks.

Newbie

So the iOS Spotify app crashes and never completes the startup process. This is after the latest update.   I have iOS 7.1.2 and I'm running Spotify updated to 3.6.0 last 28th july.   Pl...

jean3601

Community Legend

426 Views

1 replies

0 likes

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Some questions regarding the iPhone app

Hi, I have an iPhone 6 Plus using the app version as I don't own a computer, and am currently on my second day of the 7-day Premium Free Trial period. I just have some questions I'd like to ask about it:1) I have an extremely large music library, and...

Newbie

Hi, I have an iPhone 6 Plus using the app version as I don't own a computer, and am currently on my second day of the 7-day Premium Free Trial period. I just have some questions I'd like to ask about...

jean3601

Community Legend

501 Views

1 replies

0 likes

Help
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BUG: Search not avail after adding song to playlist (after creating folder for playlists) - iPad app

So this sounds like an unlikely bug, but I can duplicate it again and again.Starting point: Lots of playlists, no folders. I have the latest iOS version on my iPad and the latest Spotify update.Used PC client to create a folder and moved some playlis...

Newbie

So this sounds like an unlikely bug, but I can duplicate it again and again. Starting point: Lots of playlists, no folders. I have the latest iOS version on my iPad and the latest Spotify update. U...

384 Views

0 replies

0 likes

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Valor da assinatura do spotify

I live and Brazil signed the SPOTIFY Because I saw a 3 month subscription Promotion POR 1.99 EWhen downloaded the premium version not my cases the charge was US $ 7.99 . How Can I revert Pará a promotional subscription.

Newbie

I live and Brazil signed the SPOTIFY Because I saw a 3 month subscription Promotion POR 1.99 EWhen downloaded the premium version not my cases the charge was US $ 7.99 . How Can I revert Pará a promo...

jean3601

Community Legend

487 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Not logging in from iPad but logging from pc browser

Hi all, I just signed up for a premium account and I'm being able to log in by the web browser in my computer but not in my iPad or Windows Phone. Through the browser it works fine, but on the iPad or Windows Phone it always gives me 'login failed me...

Casual Listener

Hi all,   I just signed up for a premium account and I'm being able to log in by the web browser in my computer but not in my iPad or Windows Phone. Through the browser it works fine, but on t...

vitorisaia

Casual Listener

697 Views

2 replies

0 likes

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Music keeps stopping while playing

I am playing music on my Bose system but music keeps stopping every 4 minutes or so ..... It's becoming a real pain!Any idea what I can do to make it keep going please?

Newbie

I am playing music on my Bose system but music keeps stopping every 4 minutes or so ..... It's becoming a real pain! Any idea what I can do to make it keep going please?

jean3601

Community Legend

398 Views

1 replies

0 likes

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  • 1 replies
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Repayment monthly payment

Today i was charged for the monthly supply of spotify... I can withdraw from subscription and be reimbursed? I've not used yet spotify

Newbie

Today i was charged for the monthly supply of spotify... I can withdraw from subscription and be reimbursed? I've not used yet spotify

jean3601

Community Legend

402 Views

1 replies

0 likes

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  • 1 replies
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Only a fraction of my music appears under 'artist'

As the title says, I have probably 200 or so artists on all the music that I have saved to playlists over time, however when I go to my music then click artist there are probably only 15 artists there and all the rest are missing? It appears to be co...

Regular

As the title says, I have probably 200 or so artists on all the music that I have saved to playlists over time, however when I go to my music then click artist there are probably only 15 artists ther...

328 Views

0 replies

0 likes

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Solved!! What devices will connect and play Spotify?

I apologize if this is under the wrong heading but I didnt know which one to put it under. What devices will play the spotify app? I usually listen to the radio section of the app so I'm looking for something with WiFi. I need a device with WiFi, blu...

Newbie

I apologize if this is under the wrong heading but I didnt know which one to put it under. What devices will play the spotify app? I usually listen to the radio section of the app so I'm looking for ...

DasPeter

Community Legend

1649 Views

1 replies

0 likes

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Install spotify is wrong and cant open / MACBOOK PRO IOS

Buen dia comunidad queria saber porque no me deja instalar el spotify siempre me dice que esta dañado y me canse de bajarlo y volver a instalarlo Sistema operativo IOS en una macbook pro nueva que compre

Visitor

Buen dia comunidad queria saber porque no me deja instalar el spotify siempre me dice que esta dañado y me canse de bajarlo y volver a instalarlo Sistema operativo IOS en una macbook pro nueva que co...

472 Views

0 replies

0 likes

  • 472 Views
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