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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

239338 Views

27 replies

5 likes

  • 239338 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

121184 Views

118 replies

13 likes

Other
  • 121184 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2790 Views

0 replies

0 likes

iOS
  • 2790 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306254 Views

62 replies

16 likes

  • 306254 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131348 Views

19 replies

38 likes

  • 131348 Views
  • 19 replies
  • 38 likes

Premium subscriber "travelling abroad" and unable to log on.

Hi there, I signed up in Canada with a Canadian address for premium. When in Canada and U.S. (Where I'm currently travelling) I can't access Spotify as the error message about travelling abroad pops up. I should be able to access spotifuggle everywhe...

Newbie

Hi there,   I signed up in Canada with a Canadian address for premium. When in Canada and U.S. (Where I'm currently travelling) I can't access Spotify as the error message about travelling abr...

DasPeter

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

EC touch login with Spotify

I have a premium Spotify account and tried to login to my account on the EC touch app. But everytime I enter my email and passward that is 100% correct. It tells me that is a bad username or password. How can I just login ??

Newbie

I have a premium Spotify account and tried to login to my account on the EC touch app. But everytime I enter my email and passward that is 100% correct. It tells me that is a bad username or password...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Solved!! [3.5.0][Bug][Feedback] Bug in Songs list when sorted by title

In the latest version of Spotify for iOS, if you sort the list by title, you get two bugs. As you can see in the image below, the bottom grey bar seperates the last song starting with B (Budapest) from the first song starting with a C (Calamity Song)...

Regular

In the latest version of Spotify for iOS, if you sort the list by title, you get two bugs.   As you can see in the image below, the bottom grey bar seperates the last song starting with B (Bud...

meahtenoha

Spotify

5829 Views

15 replies

8 likes

3.5.0
bug
songs
Your Music
  • 5829 Views
  • 15 replies
  • 8 likes

DJay 2 Spotify logged in as "."

I cannot login into my Spotify account through dJay 2. Whenever I attempt to login into my account, Spotify reads that it is logged in as "." even after multiple attempts of logging out of this "account" and logging into my actual account. Any sugges...

Newbie

I cannot login into my Spotify account through dJay 2. Whenever I attempt to login into my account, Spotify reads that it is logged in as "." even after multiple attempts of logging out of this "acco...

MattSuda

Spotify Star

909 Views

1 replies

0 likes

Djay 2
Login Errors
  • 909 Views
  • 1 replies
  • 0 likes

Problems playing music in my car since using iPhone 6 with IOS 8.4

Hy guys, since I updated my IPhone 6 on IOS 8.4 (introducing Apple Music) Spotify dosn´t work well in my car (one year old Audi). There is no playlist shown on the car displays, I can´t regulate the volume, I can´t switch the titels. The car display ...

Casual Listener

Hy guys,   since I updated my IPhone 6 on IOS 8.4 (introducing Apple Music) Spotify dosn´t work well in my car (one year old Audi). There is no playlist shown on the car displays, I can´t...

Robopro

Casual Listener

572 Views

2 replies

0 likes

  • 572 Views
  • 2 replies
  • 0 likes

iPad dumb question...re: queue and buttons

Hello,i downloaded spotify premium to my iPad and iPhone and it seems quite good...Questions. figured out the first one .... 2. When it shows the artist and has the play buttons beside it I get the play button and fast forward rewind buttons....what ...

Casual Listener

Hello, i downloaded spotify premium to my iPad and iPhone and it seems quite good... Questions.   figured out the first one ....     2. When it shows the artist and has the play...

user-removed

Not applicable

1265 Views

3 replies

0 likes

  • 1265 Views
  • 3 replies
  • 0 likes

radio

is there a way to un-thumbs up a song if you accidently give it a thumbs up?

Casual Listener

is there a way to un-thumbs up a song if you accidently give it a thumbs up?

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Playlist error message?

Hello I'm trying to share my playlists with my friends. Started in particular. But for some reason, whenever they click on my playlists button via phone(it's all I use) it displays an "error occurred" message.I have restartedRedownloaded uninstalledE...

Visitor

Hello I'm trying to share my playlists with my friends. Started in particular. But for some reason, whenever they click on my playlists button via phone(it's all I use) it displays an "error occurred...

538 Views

0 replies

0 likes

iphone 5
  • 538 Views
  • 0 replies
  • 0 likes

Solved!! Spotify does not start on iPhone 4S after latest update

Hello, I have been unable to open Spotify on my phone after installing the August 10th update. More specifically, the loading screen comes up, lingers for about 30-40 seconds and then shuttles me back to the dashboard. I have uninstalled and reinstal...

Casual Listener

Hello, I have been unable to open Spotify on my phone after installing the August 10th update. More specifically, the loading screen comes up, lingers for about 30-40 seconds and then shuttles m...

mariopiazzesi

Regular

955 Views

3 replies

1 likes

  • 955 Views
  • 3 replies
  • 1 likes

"Song Not Synched"

Hello, I added songs to my desktop app from my local files and they play perfectly fine on it. However, whenever I tried to move it to a playlist to synch on my phone, it would just appear in grey colored font and would say "Song Not Synched". I have...

Casual Listener

Hello,   I added songs to my desktop app from my local files and they play perfectly fine on it. However, whenever I tried to move it to a playlist to synch on my phone, it would just appear i...

MattSuda

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Cannot browse playlists on car radio

DescriptionWhen using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radio. I am currently not able to get this information on my radio when using Sp...

Regular

Description When using Apple Music (IPhone5, iOS 8.4) with my car radio (Volkswagen MIB II), I can browse through a list of all albums, playlists, artists and songs on my radio. I am currently not a...

1248 Views

0 replies

4 likes

  • 1248 Views
  • 0 replies
  • 4 likes

Removing shuffle as default

Any clue as to how I remove shuffle as the default way to play a playlist in an iphone? This seems to have just arrived for me with the latest version of spotify that I've downloaded

Newbie

Any clue as to how I remove shuffle as the default way to play a playlist in an iphone? This seems to have just arrived for me with the latest version of spotify that I've downloaded

dan1980

Newbie

1271 Views

1 replies

11 likes

  • 1271 Views
  • 1 replies
  • 11 likes

Solved!! Spotify crashes in iOS9 when ads are queued to play

As the subject states. In iOS9, when listening to Spotify it will play music fine, up until the point where an ad should play (Free accounts). The app will then crash and you cannot resume playing without uninstalling and reinstalling the app, and pl...

Regular

As the subject states.   In iOS9, when listening to Spotify it will play music fine, up until the point where an ad should play (Free accounts). The app will then crash and you cannot resume p...

maxxmka

Regular

2514 Views

6 replies

4 likes

  • 2514 Views
  • 6 replies
  • 4 likes

Problems with Albums

Just went through a whole of my old CD's and saved them as Album's in Spotify (Windows PC). The Albums appear on my Windows and Mac Spotify, but aren't coming up in my iPhone Spotify. I can still see Albums (on iPhone) that I added a couple of weeks ...

Newbie

Just went through a whole of my old CD's and saved them as Album's in Spotify (Windows PC).   The Albums appear on my Windows and Mac Spotify, but aren't coming up in my iPhone Spoti...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Running starts not the music

Hello, today, i want to use the function RUNNING. I made the procedure of the manuale and the Spotify-App says much times "Tempo detected" but the music doesn't start.What is my failure? Can somebody help me? Thanks

Regular

Hello,   today, i want to use the function RUNNING. I made the procedure of the manuale and the Spotify-App says much times "Tempo detected" but the music doesn't start. What is my failu...

Te-Punkt

Regular

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Not receiving premium from appstore

Im at Beale AFB in california i ordered stopitfy premium from the appstore for $13 and i as i completed the purchase spotify said it was not available in my region but im in california and in the united states im quite angry please help ive signed in...

Newbie

Im at Beale AFB in california i ordered stopitfy premium from the appstore for $13 and i as i completed the purchase spotify said it was not available in my region but im in california and in the uni...

MattSuda

Spotify Star

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Problems with making music available offline on iOS

I've got an iPhone 6 with over 50GB of space still free. Most of my songs have downloaded for offline use, which is great, but there are still a bunch showing with a grey arrow rather than a green one. I've tried turning my phone off and on again, cl...

Newbie

I've got an iPhone 6 with over 50GB of space still free.  Most of my songs have downloaded for offline use, which is great, but there are still a bunch showing with a grey arrow rather than a gr...

MattSuda

Spotify Star

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

I cant connect to facebook from spotify

Im trying to link to Facebook from my iphone spotify account. Wheb i press connect facebook opens, then spotify opens and i go back to the same screen where i began and nothing happen. What can i do??

Visitor

Im trying to link to Facebook from my iphone spotify account. Wheb i press connect facebook opens, then spotify opens and i go back to the same screen where i began and nothing happen. What can i do??

MattSuda

Spotify Star

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Solved!! Multiple issues experienced with Spotify

Hey everyone,Out of nowhere, Spotify began having issues on my Iphone 5. First, music would just stop playing around the 1 minute mark. Fastforwarding the song allowed it to play for maybe 30 seconds at most but then the song would mysteriously stop ...

Casual Listener

Hey everyone, Out of nowhere, Spotify began having issues on my Iphone 5. First, music would just stop playing around the 1 minute mark. Fastforwarding the song allowed it to play for maybe 30 secon...

Timchang920809

Casual Listener

1297 Views

2 replies

0 likes

  • 1297 Views
  • 2 replies
  • 0 likes