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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32363 Views

40 replies

9 likes

  • 32363 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96332 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1076 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294264 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124020 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Not logging in from iPad but logging from pc browser

Hi all, I just signed up for a premium account and I'm being able to log in by the web browser in my computer but not in my iPad or Windows Phone. Through the browser it works fine, but on the iPad or Windows Phone it always gives me 'login failed me...

Casual Listener

Hi all,   I just signed up for a premium account and I'm being able to log in by the web browser in my computer but not in my iPad or Windows Phone. Through the browser it works fine, but on t...

vitorisaia

Casual Listener

675 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Music keeps stopping while playing

I am playing music on my Bose system but music keeps stopping every 4 minutes or so ..... It's becoming a real pain!Any idea what I can do to make it keep going please?

Newbie

I am playing music on my Bose system but music keeps stopping every 4 minutes or so ..... It's becoming a real pain! Any idea what I can do to make it keep going please?

jean3601

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
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Repayment monthly payment

Today i was charged for the monthly supply of spotify... I can withdraw from subscription and be reimbursed? I've not used yet spotify

Newbie

Today i was charged for the monthly supply of spotify... I can withdraw from subscription and be reimbursed? I've not used yet spotify

jean3601

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Only a fraction of my music appears under 'artist'

As the title says, I have probably 200 or so artists on all the music that I have saved to playlists over time, however when I go to my music then click artist there are probably only 15 artists there and all the rest are missing? It appears to be co...

Regular

As the title says, I have probably 200 or so artists on all the music that I have saved to playlists over time, however when I go to my music then click artist there are probably only 15 artists ther...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
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Solved!! What devices will connect and play Spotify?

I apologize if this is under the wrong heading but I didnt know which one to put it under. What devices will play the spotify app? I usually listen to the radio section of the app so I'm looking for something with WiFi. I need a device with WiFi, blu...

Newbie

I apologize if this is under the wrong heading but I didnt know which one to put it under. What devices will play the spotify app? I usually listen to the radio section of the app so I'm looking for ...

DasPeter

Community Legend

1600 Views

1 replies

0 likes

  • 1600 Views
  • 1 replies
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Install spotify is wrong and cant open / MACBOOK PRO IOS

Buen dia comunidad queria saber porque no me deja instalar el spotify siempre me dice que esta dañado y me canse de bajarlo y volver a instalarlo Sistema operativo IOS en una macbook pro nueva que compre

Visitor

Buen dia comunidad queria saber porque no me deja instalar el spotify siempre me dice que esta dañado y me canse de bajarlo y volver a instalarlo Sistema operativo IOS en una macbook pro nueva que co...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
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Solved!! Canadian visiting US

Will I be charged for playing spotify premium Canada while in the US on my iphone?

Newbie

Will I be charged for playing spotify premium Canada while in the US on my iphone?

JoeThomas

Community Legend

646 Views

1 replies

0 likes

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  • 1 replies
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How can I reach my playlists on my ipod?

Hi, I can use spotify on my ipad, android phone and my computer but I cannot reach my playlists from my ipod. I signed in from facebook account, deleted app and reinstalled but still I don't see any changes. I read something here but still same.

Newbie

Hi, I can use spotify on my ipad, android phone and my computer but I cannot reach my playlists from my ipod. I signed in from facebook account, deleted app and reinstalled but still I don't see any ...

438 Views

0 replies

0 likes

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Possible Playlist Bug When Deleting Items

I've discovered a potential bug in the way additional detail is displayed for a track when you tap the ellipsis on the right side of a track in a playlist. I am in the US, using an iPhone 5 running iOS 7.1.2 and Spotify 1.4.1.4.If I have a playlist t...

Newbie

I've discovered a potential bug in the way additional detail is displayed for a track when you tap the ellipsis on the right side of a track in a playlist. I am in the US, using an iPhone 5 running i...

taralezh

Newbie

785 Views

2 replies

0 likes

iOS 7.1.2
track information
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  • 0 likes

Solved!! LOVE the new green

In the interest of blanace I thought I'd post to say I really like the new green and the fact that it's a different from mosy iOS green apps. Maybe no one noticed but spotify rebranded in March http://www.wearecollins.com/work/spotify/this green is t...

Music Fan

In the interest of blanace I thought I'd post to say I really like the new green and the fact that it's a different from mosy iOS green apps.   Maybe no one noticed but spotify rebranded in Ma...

JMol

Regular

1975 Views

3 replies

2 likes

green
Icon
  • 1975 Views
  • 3 replies
  • 2 likes

Missing album artwork when offline

I notice that album artwork is missing when I'm offling playing tracks that I've saved/downloaded for offline use. As the track is locally saved shouldn't the album artwork also be stored locally? When I go online the album artwork reappears.Bizarre?...

Music Fan

I notice that album artwork is missing when I'm offling playing tracks that I've saved/downloaded for offline use. As the track is locally saved shouldn't the album artwork also be stored locally? Wh...

Sissing

Casual Listener

1675 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Local Files won't sync

Hello, I hope someone is able to help me. I bought a few songs from iTunes on my iPhone, I then went to my Windows desktop and added the local files in my playlist. I'm able to listen to the songs on my desktop, but not on my iPhone. It's also imposs...

Newbie

Hello, I hope someone is able to help me. I bought a few songs from iTunes on my iPhone, I then went to my Windows desktop and added the local files in my playlist. I'm able to listen to the son...

anshulvj

Music Fan

2055 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Log in problem

When i try to LOG IN with my (since many years) mail address and password i get the messege (translated from swedish):"You have allready created a account with this e-mail address"I have installed and reinstalled the app many times.I use iPhone 5s Wh...

Regular

When i try to LOG IN with my (since many years) mail address and password i get the messege (translated from swedish): "You have allready created a account with this e-mail address" I have installe...

Puttriken

Regular

1205 Views

5 replies

0 likes

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  • 5 replies
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Offline tracks do not show up in "Albums" or "Artists"

Hi, I have an iPhone 5 with iOS 8.02 and latest release of Spotify installed. Since the upgrade, my available offline music does not show up in OFFLINE MODE under Albums or Artists. I see everything in Songs but the Albums screen just shows the loadi...

Regular

Hi,   I have an iPhone 5 with iOS 8.02 and latest release of Spotify installed.  Since the upgrade, my available offline music does not show up in OFFLINE MODE under Albums or Artists.&...

andreszunigac

Newbie

12008 Views

52 replies

10 likes

  • 12008 Views
  • 52 replies
  • 10 likes

Solved!! Listening offline

Hi! I have upgraded my account recently but I don t know how to listen to my music offline! I am trying to go online from my iPhone and select 'available offline' for all the songs I'd like to listen to during my holidays, but when I switch to offlin...

Newbie

Hi! I have upgraded my account recently but I don t know how to listen to my music offline! I am trying to go online from my iPhone and select 'available offline' for all the songs I'd like to listen...

jean3601

Community Legend

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

spotify stops playing

over the last week or 2 i have noticed that spotify stops playing during the middle of the night. i listen to a few different playlists for background noise and never have had an issue until just recently. the playlist is set to shuffle and repeat. i...

Newbie

over the last week or 2 i have noticed that spotify stops playing during the middle of the night. i listen to a few different playlists for background noise and never have had an issue until jus...

392 Views

0 replies

0 likes

  • 392 Views
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Solved!! Spotify connect missing

Can't find the connect button on spotify 3.1.0.2150 - tried clean install.

Casual Listener

Can't find the connect button on spotify 3.1.0.2150 - tried clean install.

Ollie2

Casual Listener

10905 Views

11 replies

0 likes

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  • 11 replies
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Artist search

This only happens with one artist.... I search for jason aldean, spotify finds him, but I can only see his 5 most popular songs. There is no tab for viewing all his songs, no tab for viewing all his albums.... Very frustrating, all you can select are...

Casual Listener

This only happens with one artist.... I search for jason aldean, spotify finds him, but I can only see his 5 most popular songs. There is no tab for viewing all his songs, no tab for viewing all his ...

Lokiminter

Casual Listener

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Send to.

Whenever I want to send a track, album or playlist to a friend, it only appear those who are my friends on Facebook, but not those who are my friends only on Spotify. This problem happens only on my iPhone & iPad but not on my PC. Does anybody knows ...

Newbie

Whenever I want to send a track, album or playlist to a friend, it only appear those who are my friends on Facebook, but not those who are my friends only on Spotify. This problem happens only on my ...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes