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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 86120 Views
  • 19 replies
  • 38 likes
  • 86120 Views
  • 19 replies
  • 38 likes

Favourite songs (premium account)

My favourite songs are no longer available!! I've deleted and reinstalled the app in my mobile (iPhone) but nothing changes.

  • Newbie
  • My favourite songs are no longer available!! I've deleted and reinstalled the app in my mobile (iPhone) but nothing changes.
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Solved!! Spotify 3.3.0 Green Update

The new green is freaking awful, it hurts my eyes. Come on Spotify, is this an attempt to make your app more visible compared to the upcoming Apple Music app.

  • Newbie
  • The new green is freaking awful, it hurts my eyes. Come on Spotify, is this an attempt to make your app more visible compared to the upcoming Apple Music app.
  • LEDWORKS
  • Casual Listener
  • 4612 Views
  • 40 replies
  • 25 likes
  • 4612 Views
  • 40 replies
  • 25 likes

Grey blocks appear throughout my songs and it wont play the song selected.

When i scroll down through my music, grey blocks divide up songs throughout the whole library. Also, when i select a song, it plays the one 5 songs above the selcted one. I've restarted my phone and also re-installed the app and its still happening.

  • Newbie
  • When i scroll down through my music, grey blocks divide up songs throughout the whole library. Also, when i select a song, it plays the one 5 songs above the selcted one. I've restarted my phone and ...
  • taximan20
  • Casual Listener
  • 1202 Views
  • 7 replies
  • 4 likes
  • 1202 Views
  • 7 replies
  • 4 likes

Grey things

There is some sort of weird grey thing between each song in My Muisic. It started around when the latest update came, its really annoying now! HELP!

  • Casual Listener
  • There is some sort of weird grey thing between each song in My Muisic. It started around when the latest update came, its really annoying now! HELP!
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Why did you take out the free weezy album off of lil Wayne's albums? When and how can I get it back?

I had the free weezy album from lil Wayne saved to my music and now that I checked, it got deleted. I went to search "lil wayne" and the album was deleted? Why did it delete? Just to make sure it wasn't a problem with my account? I don't know

  • Newbie
  • I had the free weezy album from lil Wayne saved to my music and now that I checked, it got deleted. I went to search "lil wayne" and the album was deleted? Why did it delete? Just to make sure it was...
  • xhyperix
  • Newbie
  • 763 Views
  • 1 replies
  • 0 likes
  • 763 Views
  • 1 replies
  • 0 likes

Songs Not Able to Play Offline

For all of my songs, the first song, the first one for each letter will not play offline. It says that it has been saved and should be played offline but it just doesn't. Also, when I press on the first song of let's say songs that start with the let...

  • Newbie
  • For all of my songs, the first song, the first one for each letter will not play offline. It says that it has been saved and should be played offline but it just doesn't. Also, when I press on the fi...
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Premium

So in the app it says my subscription is free, but in the App Store "subscriptions" section it says it's good through the 23rd. I tried singing out and signing in, even deleting the app. What is happening??

  • Casual Listener
  • So in the app it says my subscription is free, but in the App Store "subscriptions" section it says it's good through the 23rd. I tried singing out and signing in, even deleting the app. What is happ...
  • Riolson3
  • Casual Listener
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Premium showing up free

Purchased a new phone downloaded app and it is showing up free and I have premium have had it for about a year and now it says free in my old phone iPhone 5 and iPhone 6 plus

  • Visitor
  • Purchased a new phone downloaded app and it is showing up free and I have premium have had it for about a year and now it says free in my old phone iPhone 5 and iPhone 6 plus
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Available Offline wont work

When I try and make my playlists "Avaliable Offline" it shows a grey circle with a grey arrow pointing down. The playlists never seem to download. But if i click on the song and let it play for a second the green arrow will apear. Now this helps the ...

  • Newbie
  • When I try and make my playlists "Avaliable Offline" it shows a grey circle with a grey arrow pointing down. The playlists never seem to download. But if i click on the song and let it play for a sec...
  • 259 Views
  • 0 replies
  • 1 likes
  • 259 Views
  • 0 replies
  • 1 likes

iPhone 6 iOS 8.4 CRASHING

For the past 3 months (4 months in August) I've been constantly having my app crash each effing time I change a song! I am SICK and tired of it! The SpotifyCare Twitter people aren't helping with jack all, besides from asking me to do the exact same ...

  • Newbie
  • For the past 3 months (4 months in August) I've been constantly having my app crash each effing time I change a song! I am SICK and tired of it! The SpotifyCare Twitter people aren't helping with jac...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Playlist skipping back to top after a few songs

Recently when I'm playing a playlist it will play a few songs then suddenly jump back up either to the start of the playlist or to a track 3 or 4 back up the list. It does seem to favor jumping back to a couple specific songs. It's probably happened ...

  • Regular
  • Recently when I'm playing a playlist it will play a few songs then suddenly jump back up either to the start of the playlist or to a track 3 or 4 back up the list. It does seem to favor jumping back ...
  • 420 Views
  • 0 replies
  • 2 likes
  • 420 Views
  • 0 replies
  • 2 likes

Help With Putting Local Files on my Phone

I have been attempting to follow the instructons on how to put Local Files from my computer onto my phone. My phone and computer are connected to the same Wi-Fi network, but my phone cant seem to find the songs. Can anyone help me out? Much appreciat...

  • Newbie
  • I have been attempting to follow the instructons on how to put Local Files from my computer onto my phone. My phone and computer are connected to the same Wi-Fi network, but my phone cant seem to fin...
  • 245 Views
  • 0 replies
  • 1 likes
  • 245 Views
  • 0 replies
  • 1 likes

Not Happy!!!! Grey lines and wrong song playing!!!

My Spotify App on the IPod Touch 5th Gen is not fully working. There seems to be a grey section separating the songs and the first of song of each section won't play. Another issue is that when I choose a song from the 'my songs' section it decides t...

  • Newbie
  • My Spotify App on the IPod Touch 5th Gen is not fully working. There seems to be a grey section separating the songs and the first of song of each section won't play. Another issue is that when I cho...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Solved!! Spotify ios6

Hi, this may be a silly question, I have just started using the Spotify app on my ipod touch, how can I set ip up so i don't have to enter my login/password everytime? Any help appreciated.

  • Regular
  • Hi, this may be a silly question, I have just started using the Spotify app on my ipod touch, how can I set ip up so i don't have to enter my login/password everytime? Any help appreciated.
  • flydba
  • Newbie
  • 1387 Views
  • 5 replies
  • 0 likes
  • 1387 Views
  • 5 replies
  • 0 likes

Synch spotify playlists on iphone

Help!!! I deleted and re-installed the app to create space, but now my playlists are gone. How to get them back?? It does show my last played music and I can see the playlists on Spotify on the computer.

  • Newbie
  • Help!!! I deleted and re-installed the app to create space, but now my playlists are gone. How to get them back??   It does show my last played music and I can see the playlists on Spotify on ...
  • Rorey
  • Spotify
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Won't work on Iphone anynore

Dear All I used to have Spotify wokring perfectly fine on my iPhone. I recently relocated to a new country so I understand the 14 day policy. Hence I deleted my old account and signed up for a new Spotify account. I current and successfully signed up...

  • Newbie
  • Dear All   I used to have Spotify wokring perfectly fine on my iPhone. I recently relocated to a new country so I understand the 14 day policy. Hence I deleted my old account and signed up for...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Making my Music Library "Available Offline"

So I've gotten around the problem of transferring all my Starred songs into my new Music Library using a PC. It's okay for some but not for those without access to a PC. My new problem now is, how do I make the songs in my Music Library "Available Of...

  • Music Fan
  • So I've gotten around the problem of transferring all my Starred songs into my new Music Library using a PC. It's okay for some but not for those without access to a PC.   My new problem now...
  • Swanny
  • Community Legend
  • 8024 Views
  • 12 replies
  • 16 likes
  • 8024 Views
  • 12 replies
  • 16 likes

My music stopped

My music always stop when it comes to 1:36Can anyone help me 

  • Newbie
  • My music always stop when it comes to 1:36 Can anyone help me  
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

[BUG?] Music in the wrong place

Omen (the rapper) and his new album 'elephant eyes' have been put on the same profile as some heavy metal band (also called omen). Not sure why he doesn't have his own profile?

  • Newbie
  • Omen (the rapper) and his new album 'elephant eyes' have been put on the same profile as some heavy metal band (also called omen). Not sure why he doesn't have his own profile?
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

Iphone 6 Offline/Local Songs NOT Synching! HELP??! [Done Troubleshooting Steps]

I have had Spotfiy for years now. I really value the offline mode and being abel to download songs offline as well as adding local files. When I first had it everything synched fine as long as I had it on the same wi-fi. Every since I got an Iphone 6...

  • Regular
  • I have had Spotfiy for years now. I really value the offline mode and being abel to download songs offline as well as adding local files. When I first had it everything synched fine as long as I had ...
  • 371 Views
  • 0 replies
  • 1 likes
  • 371 Views
  • 0 replies
  • 1 likes