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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45004 Views

45 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111254 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1896 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302802 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128669 Views

19 replies

38 likes

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Local music flies won't play on iphone

I have songs on my Windows computer that I have ripped from CDs and bought from iTunes. I can play them on the computer. But they show up as greyed out on my iphone. Here are the circumstances: --I have my computer and my iphone on the same internet ...

Casual Listener

I have songs on my Windows computer that I have ripped from CDs and bought from iTunes. I can play them on the computer. But they show up as greyed out on my iphone. Here are the circumstances: ...

ArmsAsuncion

Roadie

774 Views

2 replies

0 likes

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Dissapeared / empty playlists

Hi everyone, for some reason I can't find my playlists anymore with my Iphone 5s. At the 'my music' section it just finds my favorites but the list is empty (or at least, not loading the songs) and my other playlists are all gone. Furthermore, I can'...

Casual Listener

Hi everyone,   for some reason I can't find my playlists anymore with my Iphone 5s. At the 'my music' section it just finds my favorites but the list is empty (or at least, not loading the son...

Remia00

Casual Listener

731 Views

5 replies

0 likes

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I earned premium and I cant use music offline

I earned premium, and I put to some playlists "available offline" but when I turned down the wi if I wasn't able to listen music offline

Casual Listener

I earned premium, and I put to some playlists "available offline" but when I turned down the wi if I wasn't able to listen music offline

user-removed

Not applicable

748 Views

3 replies

0 likes

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iphone storage

Hi. Simple question. If I delete a song on my iphone because the phone is full, do I lose the song from my spotify account? Or is there a way to "save" the song on my laptop but delete it from my iphone? Thanks

Newbie

Hi. Simple question. If I delete a song on my iphone because the phone is full, do I lose the song from my spotify account?   Or is there a way to "save" the song on my laptop but delete it fr...

driveflanger

Community Legend

573 Views

1 replies

0 likes

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Solved!! All my songs are 'available offline' but don't actually play when there's no internet connection?

All my songs in 'My Music' have been downloaded and are available offline, they all show the green arrow however random songs (quite a few) wont play when my iphone isnt connected to the internet, how do I fix this? Its very frustrating. My phone doe...

Newbie

All my songs in 'My Music' have been downloaded and are available offline, they all show the green arrow however random songs (quite a few) wont play when my iphone isnt connected to the internet, ho...

ToolboxT

Roadie

805 Views

1 replies

0 likes

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discover page error

I keep getting the message ""An error occurred" when I try to go to my Discover page on IOS. this has happened on both iPhone and iPad. I've tried reinstalling app but only fixes Discover for a short time before error again.

Regular

I keep getting the message ""An error occurred" when I try to go to my Discover page on IOS. this has happened on both iPhone and iPad. I've tried reinstalling app but only fixes Discover for a short...

Rschelle

Regular

1512 Views

9 replies

0 likes

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iPhone Unable to Search. "An Error Occurred - Try again"

iPhone Unable to Search. "An Error Occurred - Try again" I am PremiumI am Not OfflineI reset My iPhonePlease HelpArmando - AZThr33

Casual Listener

iPhone Unable to Search. "An Error Occurred - Try again"   I am Premium I am Not Offline I reset My iPhone Please Help Armando - AZThr33

502 Views

0 replies

0 likes

iphone
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Unable to log in to Spotify app on iPhone 5

=== START OF TEMPLATE === DescriptionI am unable to log into the spotify app on the iphone 5. There is no issue with my account or logging in on the web player. I have disconnected all users, completed a clean reinstall of the app but whenever I try ...

Casual Listener

 === START OF TEMPLATE ===   Description I am unable to log into the spotify app on the iphone 5. There is no issue with my account or logging in on the web player. I have disconnected a...

thingy003

Casual Listener

616 Views

1 replies

0 likes

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New update not working on IPhone 4

After the new update out today (10/08/2015) the Spotify app will not open on my IPhone 4. I've tried restarting the phone to see if that works but nothing.

Newbie

After the new update out today (10/08/2015) the Spotify app will not open on my IPhone 4. I've tried restarting the phone to see if that works but nothing.

jean3601

Community Legend

1023 Views

1 replies

0 likes

IPHONE 4
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Carplay and spotify problem since v3.5.0

Hi, since the v3.5.0 it is not possible to choose a title in a playlist because the content of the playlist is not shown. It goes like this: You tap on a playlist and normally it showed the titles inside the playlist. Actually you tap on the playlist...

Newbie

Hi,   since the v3.5.0 it is not possible to choose a title in a playlist because the content of the playlist is not shown. It goes like this: You tap on a playlist and normally it showed the ...

449 Views

0 replies

0 likes

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Can't add albums to My Music.

Help. When I try to add albums to My Music they disappear after a few minutes. For example... I was viewing an album on my iPhone and hit the Save button. The button changed to Saved and I could go to My Albums and sort by recently added and there it...

Casual Listener

Help. When I try to add albums to My Music they disappear after a few minutes. For example... I was viewing an album on my iPhone and hit the Save button. The button changed to Saved and I could go t...

Adam_B

Spotify

1245 Views

6 replies

1 likes

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  • 1 likes

Week's tips!

Hey!Spotify have started something called "the week's tip". (I don't know the exactly name in what it's called in English...)I got a couple of good songs there that I forgot to save in another list. Today it's Monday, so it came new songs. Is there a...

Casual Listener

Hey! Spotify have started something called "the week's tip". (I don't know the exactly name in what it's called in English...) I got a couple of good songs there that I forgot to save in another li...

546 Views

0 replies

0 likes

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Spotify's volume is noticeably lower than other players'

It's been for more than a month already. Equalizer is turned off completely. I've tried many different players and streaming services like Rdio, Apple Music, Vox, Tuneshell and what I noticed is that they sound a lot louder than Spotify. I have to tu...

Casual Listener

It's been for more than a month already. Equalizer is turned off completely. I've tried many different players and streaming services like Rdio, Apple Music, Vox, Tuneshell and what I noticed is that...

1103 Views

0 replies

1 likes

  • 1103 Views
  • 0 replies
  • 1 likes

Deleting the app

HiI have limited memory on my phone and i need more space, can i delete my Spotify app for a while and then download it again in a while and my music will still be there?Surely it is all saved with my account, so I wouldn't lose everything?Thank you

Newbie

Hi I have limited memory on my phone and i need more space, can i delete my Spotify app for a while and then download it again in a while and my music will still be there? Surely it is all saved wi...

Imgrund

Music Fan

404 Views

1 replies

0 likes

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How to display all songs by artist?

How can I view all the songs by an artist? It is a real pain to search for a specific song when you don't remember the name. This is a much requested function... Maybe someone can make a Cydia tweak?

Newbie

How can I view all the songs by an artist? It is a real pain to search for a specific song when you don't remember the name. This is a much requested function... Maybe someone can make a Cydia tweak?

437 Views

0 replies

0 likes

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spotify goes crazy on my iphone 5

so just as im listening music everything stops and i get message: "You are now controlling music on Galaxy S5" and below it - buttons PLAY HERE and CONTINUE. I am using IPHONE 5!! firsly if i hit play here music continues but stops after few sec to s...

Newbie

so just as im listening music everything stops and i get message: "You are now controlling music on Galaxy S5" and below it - buttons PLAY HERE and CONTINUE. I am using IPHONE 5!! firsly if i hit pla...

Adam_B

Spotify

852 Views

1 replies

0 likes

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iOS 7 is not available to me

Hey over here in the Stone Age, I use my daughters old skool iPod touch from you know generation3 or 4. It won't allow for an update past iOS 6.1 or something close. Am I out of luck and if so, who will be reimbursing is? Also not receiving and have ...

Newbie

Hey over here in the Stone Age, I use my daughters old skool iPod touch from you know generation3 or 4. It won't allow for an update past iOS 6.1 or something close. Am I out of luck and if so, who w...

MattSuda

Spotify Star

685 Views

1 replies

0 likes

Mac
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Solved!! Why aren't songs from an album on spotify but the rest are

I have downloaded one of my favourite albums (habits & contradictions) and it has one of my favourite songs (blessed) however it won't let me play the song and says it isn't available however other songs from the album are and when I saved the full a...

Newbie

I have downloaded one of my favourite albums (habits & contradictions) and it has one of my favourite songs (blessed) however it won't let me play the song and says it isn't available however oth...

donaldjsa68

Newbie

4206 Views

2 replies

0 likes

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Music will not play on iphone

Hi guys. Spotify had been working awesome until 2 days ago. None of the songs I have online or offline will play. I've tried uninstalling and reinstalling twice already and hasn't helped. When I try to play a song it either looks like it's loading or...

Casual Listener

Hi guys. Spotify had been working awesome until 2 days ago. None of the songs I have online or offline will play. I've tried uninstalling and reinstalling twice already and hasn't helped. When I try ...

Rockbabii

Casual Listener

1329 Views

2 replies

0 likes

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ALBUM COVERS WONT SHOW and TRACKS WONT SKIP TO NEXT SONG AUTOMATICLY

Since the last update ive noticed some very frustrating bugs: 1. Album cover wont show for most of my spotify tracks, only local files show for most part. 2. Tracks tend to just stop at the end instead of skipping to the next song. Also in these inst...

Casual Listener

Since the last update ive noticed some very frustrating bugs:   1. Album cover wont show for most of my spotify tracks, only local files show for most part.   2. Tracks tend to just...

selenesantos301

Casual Listener

1310 Views

3 replies

5 likes

  • 1310 Views
  • 3 replies
  • 5 likes