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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45000 Views

45 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111247 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1891 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302795 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128666 Views

19 replies

38 likes

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iPod Touch 4th Gen and Spotify Premium?

Hello, I'm a bit confused about how Spotify premium works with devices such as the iPods. I just want to check to make sure I get this information correct before I purcahse an iPod Touch 4th generation. Will Spotify Premium allow me to sync all my so...

Newbie

Hello,   I'm a bit confused about how Spotify premium works with devices such as the iPods.  I just want to check to make sure I get this information correct before I purcahse an iPod T...

orangekazzie

Newbie

6993 Views

2 replies

0 likes

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Landscape view on iphone

Hi Support!I can't seem to be able to get my spotify iPhone app to show landscape mode when tilted?

Casual Listener

Hi Support! I can't seem to be able to get my spotify iPhone app to show landscape mode when tilted?

Greenones

Casual Listener

1028 Views

3 replies

0 likes

Tilt landscape
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  • 3 replies
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Wi-Fi problems

My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app on my phone? Thanks.

Music Fan

My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app ...

Kokafones

Music Fan

1947 Views

13 replies

0 likes

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lost all artist music on i-phone 6

I opened my premium spotify today and was playing the last artist I had played yesterday.When i went to change artists they were all listed but with "0" songs under them.I searched an artist and "saved" an album and it saved the album under the artis...

Newbie

I opened my premium spotify today and was playing the last artist I had played yesterday. When i went to change artists they were all listed but with "0" songs under them. I searched an artist and ...

jean3601

Community Legend

486 Views

1 replies

0 likes

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  • 1 replies
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iOS crashing after latest update

So the iOS Spotify app crashes and never completes the startup process. This is after the latest update. I have iOS 7.1.2 and I'm running Spotify updated to 3.6.0 last 28th july. Please fix this asap. Thanks.

Newbie

So the iOS Spotify app crashes and never completes the startup process. This is after the latest update.   I have iOS 7.1.2 and I'm running Spotify updated to 3.6.0 last 28th july.   Pl...

jean3601

Community Legend

432 Views

1 replies

0 likes

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  • 1 replies
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Some questions regarding the iPhone app

Hi, I have an iPhone 6 Plus using the app version as I don't own a computer, and am currently on my second day of the 7-day Premium Free Trial period. I just have some questions I'd like to ask about it:1) I have an extremely large music library, and...

Newbie

Hi, I have an iPhone 6 Plus using the app version as I don't own a computer, and am currently on my second day of the 7-day Premium Free Trial period. I just have some questions I'd like to ask about...

jean3601

Community Legend

507 Views

1 replies

0 likes

Help
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BUG: Search not avail after adding song to playlist (after creating folder for playlists) - iPad app

So this sounds like an unlikely bug, but I can duplicate it again and again.Starting point: Lots of playlists, no folders. I have the latest iOS version on my iPad and the latest Spotify update.Used PC client to create a folder and moved some playlis...

Newbie

So this sounds like an unlikely bug, but I can duplicate it again and again. Starting point: Lots of playlists, no folders. I have the latest iOS version on my iPad and the latest Spotify update. U...

389 Views

0 replies

0 likes

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Valor da assinatura do spotify

I live and Brazil signed the SPOTIFY Because I saw a 3 month subscription Promotion POR 1.99 EWhen downloaded the premium version not my cases the charge was US $ 7.99 . How Can I revert Pará a promotional subscription.

Newbie

I live and Brazil signed the SPOTIFY Because I saw a 3 month subscription Promotion POR 1.99 EWhen downloaded the premium version not my cases the charge was US $ 7.99 . How Can I revert Pará a promo...

jean3601

Community Legend

501 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Not logging in from iPad but logging from pc browser

Hi all, I just signed up for a premium account and I'm being able to log in by the web browser in my computer but not in my iPad or Windows Phone. Through the browser it works fine, but on the iPad or Windows Phone it always gives me 'login failed me...

Casual Listener

Hi all,   I just signed up for a premium account and I'm being able to log in by the web browser in my computer but not in my iPad or Windows Phone. Through the browser it works fine, but on t...

vitorisaia

Casual Listener

704 Views

2 replies

0 likes

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Music keeps stopping while playing

I am playing music on my Bose system but music keeps stopping every 4 minutes or so ..... It's becoming a real pain!Any idea what I can do to make it keep going please?

Newbie

I am playing music on my Bose system but music keeps stopping every 4 minutes or so ..... It's becoming a real pain! Any idea what I can do to make it keep going please?

jean3601

Community Legend

403 Views

1 replies

0 likes

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Repayment monthly payment

Today i was charged for the monthly supply of spotify... I can withdraw from subscription and be reimbursed? I've not used yet spotify

Newbie

Today i was charged for the monthly supply of spotify... I can withdraw from subscription and be reimbursed? I've not used yet spotify

jean3601

Community Legend

408 Views

1 replies

0 likes

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  • 1 replies
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Only a fraction of my music appears under 'artist'

As the title says, I have probably 200 or so artists on all the music that I have saved to playlists over time, however when I go to my music then click artist there are probably only 15 artists there and all the rest are missing? It appears to be co...

Regular

As the title says, I have probably 200 or so artists on all the music that I have saved to playlists over time, however when I go to my music then click artist there are probably only 15 artists ther...

332 Views

0 replies

0 likes

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Solved!! What devices will connect and play Spotify?

I apologize if this is under the wrong heading but I didnt know which one to put it under. What devices will play the spotify app? I usually listen to the radio section of the app so I'm looking for something with WiFi. I need a device with WiFi, blu...

Newbie

I apologize if this is under the wrong heading but I didnt know which one to put it under. What devices will play the spotify app? I usually listen to the radio section of the app so I'm looking for ...

DasPeter

Community Legend

1682 Views

1 replies

0 likes

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Install spotify is wrong and cant open / MACBOOK PRO IOS

Buen dia comunidad queria saber porque no me deja instalar el spotify siempre me dice que esta dañado y me canse de bajarlo y volver a instalarlo Sistema operativo IOS en una macbook pro nueva que compre

Visitor

Buen dia comunidad queria saber porque no me deja instalar el spotify siempre me dice que esta dañado y me canse de bajarlo y volver a instalarlo Sistema operativo IOS en una macbook pro nueva que co...

483 Views

0 replies

0 likes

  • 483 Views
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Solved!! Canadian visiting US

Will I be charged for playing spotify premium Canada while in the US on my iphone?

Newbie

Will I be charged for playing spotify premium Canada while in the US on my iphone?

JoeThomas

Community Legend

670 Views

1 replies

0 likes

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How can I reach my playlists on my ipod?

Hi, I can use spotify on my ipad, android phone and my computer but I cannot reach my playlists from my ipod. I signed in from facebook account, deleted app and reinstalled but still I don't see any changes. I read something here but still same.

Newbie

Hi, I can use spotify on my ipad, android phone and my computer but I cannot reach my playlists from my ipod. I signed in from facebook account, deleted app and reinstalled but still I don't see any ...

461 Views

0 replies

0 likes

  • 461 Views
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Possible Playlist Bug When Deleting Items

I've discovered a potential bug in the way additional detail is displayed for a track when you tap the ellipsis on the right side of a track in a playlist. I am in the US, using an iPhone 5 running iOS 7.1.2 and Spotify 1.4.1.4.If I have a playlist t...

Newbie

I've discovered a potential bug in the way additional detail is displayed for a track when you tap the ellipsis on the right side of a track in a playlist. I am in the US, using an iPhone 5 running i...

taralezh

Newbie

839 Views

2 replies

0 likes

iOS 7.1.2
track information
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Solved!! LOVE the new green

In the interest of blanace I thought I'd post to say I really like the new green and the fact that it's a different from mosy iOS green apps. Maybe no one noticed but spotify rebranded in March http://www.wearecollins.com/work/spotify/this green is t...

Music Fan

In the interest of blanace I thought I'd post to say I really like the new green and the fact that it's a different from mosy iOS green apps.   Maybe no one noticed but spotify rebranded in Ma...

JMol

Regular

2057 Views

3 replies

2 likes

green
Icon
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  • 3 replies
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Missing album artwork when offline

I notice that album artwork is missing when I'm offling playing tracks that I've saved/downloaded for offline use. As the track is locally saved shouldn't the album artwork also be stored locally? When I go online the album artwork reappears.Bizarre?...

Music Fan

I notice that album artwork is missing when I'm offling playing tracks that I've saved/downloaded for offline use. As the track is locally saved shouldn't the album artwork also be stored locally? Wh...

Sissing

Casual Listener

1746 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes