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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32455 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96384 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1079 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294279 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124025 Views

19 replies

38 likes

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Won't recognise both iPhones at the same time

i Have an iPhone 5, called by a name with 5, and an iPhone 6+ with 6+ in the Phone's ID., but Spotify--oh, I have a PremiuM. I need both recognized. As Stands, now,. Spotify only recognizes one at a time;!, But have tried Oh, the device is called, Ju...

Newbie

i Have an iPhone 5, called by a name with 5, and an iPhone 6+ with 6+ in the Phone's ID., but Spotify--oh, I have a PremiuM.  I need both recognized.  As Stands, now,. Spotify only recogniz...

303 Views

0 replies

0 likes

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apple carplay and shuffle

Can any one help out, if it is possibe to turn on shuffle play when in carplay mode from the head unit as i can not find it?

Casual Listener

Can any one help out, if it is possibe to turn on shuffle play when in carplay mode from the head unit as i can not find it?

584 Views

0 replies

0 likes

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Cancelled subscription to Premium, Appalled at last ditch attempt to keep my business

Hi Community I wanted to copy for you the email I sent to the last ditch 'premium@spotify' email address, which appeared as I tried to cancel my subscription. I was appalled that having struggled to get any effective technical help for months, there ...

Casual Listener

Hi Community   I wanted to copy for you the email I sent to the last ditch 'premium@spotify' email address, which appeared as I tried to cancel my subscription. I was appalled that having stru...

340 Views

0 replies

0 likes

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Album art not displaying in-car after 2015 beta update

Hi there, Ever since I updated Spotify to the beta in early 2015 I'm unable to see the album art when I plug my phone into my car. My 2015 Subaru Impreza was displaying it just fine when plugged in, but the beta was applied and it no longer displays ...

Casual Listener

Hi there,   Ever since I updated Spotify to the beta in early 2015 I'm unable to see the album art when I plug my phone into my car.  My 2015 Subaru Impreza was displaying it just fine wh...

gravespy720

Casual Listener

2349 Views

3 replies

0 likes

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Search not working when using mobile data

DescriptionWhen using mobile data, every time I try to search for tracks, I get the 'error occurred' message. A more detailed description, using numbered steps1. Be using mobile data as opposed to wifi2. Use search function What I expected to happenS...

Casual Listener

Description When using mobile data, every time I try to search for tracks, I get the 'error occurred' message.   A more detailed description, using numbered steps 1. Be using mobile dat...

mjp5196

Newbie

458 Views

1 replies

0 likes

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Solved!! BUG: Scroll and select issues with "Songs" list iOS app

UPDATE AUG 1 2015: Looks like the July 29 update fixed this bug! AWESOME!! When selecting a song from the "Songs" list, large grey boxes separate the songs according to first letter of the first word of the songs. These grey boxes seem to be messing ...

Casual Listener

UPDATE AUG 1 2015: Looks like the July 29 update fixed this bug! 🙂 AWESOME!!   When selecting a song from the "Songs" list, large grey boxes separate the songs according to first letter of th...

jessrd1992

Casual Listener

1821 Views

6 replies

3 likes

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Ford Sync AppLink - Not working ·choose playlist" command

All the commands seams to work but "choose playlist". I have latest spotifuggle 0.7.1 and latest Gen 1 Ford Sync in a Mustang with the last version. Any idea why this command does not show any playlist? All the other commands work perfectly. Thanks

Regular

All the commands seams to work but "choose playlist". I have latest spotifuggle 0.7.1 and latest Gen 1 Ford Sync in a Mustang with the last version. Any idea why this command does not show any playli...

tuliotoscano

Newbie

1322 Views

5 replies

0 likes

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Saved songs and albums missing on iOS

Yesterday all of my saved songs and albums dissapeared from my iPhone. They were all still listed on the Mac desktop player. I uninstalled Spotify, reinstalled and resynced all of the songs, spotify worked for the evening. Just started Spotify and th...

Casual Listener

Yesterday all of my saved songs and albums dissapeared from my iPhone. They were all still listed on the Mac desktop player.   I uninstalled Spotify, reinstalled and resynced all of the songs,...

MrSimmo

Newbie

1192 Views

3 replies

0 likes

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Can't add songs to playlists on iphone

When I click on add to playlist, it gives me a selection of my playlists but I can't choose any of them! Clicking on them doesn't do anything.However I can add the song to a new playlist, but only one song..

Newbie

When I click on add to playlist, it gives me a selection of my playlists but I can't choose any of them! Clicking on them doesn't do anything. However I can add the song to a new playlist, but onl...

514 Views

0 replies

0 likes

iOS playlist
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Premium purchase via iTunes not recognised in account

I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes. This was 2 weeks ago. My spotify account appears to have no record of this purchase at all. Before posting this message...

Casual Listener

I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes.  This was 2 weeks ago.  My spotify account appears to have...

423 Views

0 replies

0 likes

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Offline Problem

When I put in offline mode a playlist and it downloads all songs I close the app and then all the songs aren't in offline mode help pls

Newbie

When I put in offline mode a playlist and it downloads all songs I close the app and then all the songs aren't in offline mode help pls

DasPeter

Community Legend

367 Views

1 replies

0 likes

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Using Spotify on an iPad 1

Hi there, my wife and I are considering upgrading to Spotify Premium, as we have started using (and enjoying!) it more and more the last few weeks. However, we want to use it via our Blutooth speakers and we don't really want to use our phones or our...

Casual Listener

Hi there, my wife and I are considering upgrading to Spotify Premium, as we have started using (and enjoying!) it more and more the last few weeks. However, we want to use it via our Blutooth speaker...

Mister_Bump

Casual Listener

1073 Views

2 replies

1 likes

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My playlists have been deleted

I need help getting my songs and playlists back. I recently reactivated Spotify to Spotify Premium and the songs disappeared. I tried logging in and out again because I read that I could have 2 profiles. I used both my user name and e-mail but spotif...

Casual Listener

I need help getting my songs and playlists back. I recently reactivated Spotify to Spotify Premium and the songs disappeared. I tried logging in and out again because I read that I could have 2 profi...

DasPeter

Community Legend

624 Views

3 replies

0 likes

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Offline sync using Cellular when switched off and connected to Wifi

Problem with Spotify or Apple iPhone6?? I have the sync over cellular switched off in Spotify, but just synced whilst connected to wifi supposedly based on the WiFi icon showing but it used about 1gb of my cellular data. Latest iPhone6 update applied...

Casual Listener

Problem with Spotify or Apple iPhone6?? I have the sync over cellular switched off in Spotify, but just synced whilst connected to wifi supposedly based on the WiFi icon showing but it used about 1gb...

TechDave88

Music Fan

7269 Views

5 replies

0 likes

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Solved!! Putting Spotify Playlists on my phone

I was wondering if I could download my Spotify playlists to my phone because I use apps that can play songs through my downloaded songs but I have all my music on spotify. Is there anyway to download all the songs on spotify to my phone?

Casual Listener

I was wondering if I could download my Spotify playlists to my phone because I use apps that can play songs through my downloaded songs but I have all my music on spotify.  Is there anyway to do...

HisOnlySon

Newbie

810 Views

3 replies

0 likes

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Re: Can't Download Playlists For Offline Use

It's 2015 and I'm having the same problem. Just started paying premium again and besides the app crashing constantly while trying to download to listen to offline, not all of them even downloaded. What's the solution? This is bs.

Music Fan

It's 2015 and I'm having the same problem. Just started paying premium again and besides the app crashing constantly while trying to download to listen to offline, not all of them even downloaded. Wh...

driveflanger

Community Legend

1408 Views

7 replies

0 likes

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Spotify NOW in Germany

Hey guys, Im living in germany and im so thirsty for the Spotify Now function. It was even a reason for me to buy an Iphone. I got the Running Beta, but thats something I wont use. Is there a ETA for a Spotify Now release in germany? Or is there anot...

Regular

Hey guys,   Im living in germany and im so thirsty for the Spotify Now function. It was even a reason for me to buy an Iphone.  I got the Running Beta, but thats something I wont use.&nb...

t3mr0i

Regular

604 Views

3 replies

0 likes

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Spotify family subscription

I had a spotify family account, and then when I renewed it, it kicked all my members off premium but me. Any help?

Newbie

I had a spotify family account, and then when I renewed it, it kicked all my members off premium but me. Any help?

pzapp

Newbie

460 Views

2 replies

0 likes

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  • 2 replies
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Please help me I lost all my music

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into my spotify account my premium prescription was over ...

Casual Listener

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into m...

Jason

Spotify Legend

522 Views

1 replies

0 likes

Someone help me.
  • 522 Views
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