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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234336 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115891 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2506 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304544 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130111 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Some questions regarding the iPhone app

Hi, I have an iPhone 6 Plus using the app version as I don't own a computer, and am currently on my second day of the 7-day Premium Free Trial period. I just have some questions I'd like to ask about it:1) I have an extremely large music library, and...

Newbie

Hi, I have an iPhone 6 Plus using the app version as I don't own a computer, and am currently on my second day of the 7-day Premium Free Trial period. I just have some questions I'd like to ask about...

jean3601

Community Legend

508 Views

1 replies

0 likes

Help
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BUG: Search not avail after adding song to playlist (after creating folder for playlists) - iPad app

So this sounds like an unlikely bug, but I can duplicate it again and again.Starting point: Lots of playlists, no folders. I have the latest iOS version on my iPad and the latest Spotify update.Used PC client to create a folder and moved some playlis...

Newbie

So this sounds like an unlikely bug, but I can duplicate it again and again. Starting point: Lots of playlists, no folders. I have the latest iOS version on my iPad and the latest Spotify update. U...

395 Views

0 replies

0 likes

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Valor da assinatura do spotify

I live and Brazil signed the SPOTIFY Because I saw a 3 month subscription Promotion POR 1.99 EWhen downloaded the premium version not my cases the charge was US $ 7.99 . How Can I revert Pará a promotional subscription.

Newbie

I live and Brazil signed the SPOTIFY Because I saw a 3 month subscription Promotion POR 1.99 EWhen downloaded the premium version not my cases the charge was US $ 7.99 . How Can I revert Pará a promo...

jean3601

Community Legend

508 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Not logging in from iPad but logging from pc browser

Hi all, I just signed up for a premium account and I'm being able to log in by the web browser in my computer but not in my iPad or Windows Phone. Through the browser it works fine, but on the iPad or Windows Phone it always gives me 'login failed me...

Casual Listener

Hi all,   I just signed up for a premium account and I'm being able to log in by the web browser in my computer but not in my iPad or Windows Phone. Through the browser it works fine, but on t...

vitorisaia

Casual Listener

714 Views

2 replies

0 likes

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Music keeps stopping while playing

I am playing music on my Bose system but music keeps stopping every 4 minutes or so ..... It's becoming a real pain!Any idea what I can do to make it keep going please?

Newbie

I am playing music on my Bose system but music keeps stopping every 4 minutes or so ..... It's becoming a real pain! Any idea what I can do to make it keep going please?

jean3601

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
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Repayment monthly payment

Today i was charged for the monthly supply of spotify... I can withdraw from subscription and be reimbursed? I've not used yet spotify

Newbie

Today i was charged for the monthly supply of spotify... I can withdraw from subscription and be reimbursed? I've not used yet spotify

jean3601

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
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Only a fraction of my music appears under 'artist'

As the title says, I have probably 200 or so artists on all the music that I have saved to playlists over time, however when I go to my music then click artist there are probably only 15 artists there and all the rest are missing? It appears to be co...

Regular

As the title says, I have probably 200 or so artists on all the music that I have saved to playlists over time, however when I go to my music then click artist there are probably only 15 artists ther...

334 Views

0 replies

0 likes

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Solved!! What devices will connect and play Spotify?

I apologize if this is under the wrong heading but I didnt know which one to put it under. What devices will play the spotify app? I usually listen to the radio section of the app so I'm looking for something with WiFi. I need a device with WiFi, blu...

Newbie

I apologize if this is under the wrong heading but I didnt know which one to put it under. What devices will play the spotify app? I usually listen to the radio section of the app so I'm looking for ...

DasPeter

Community Legend

1767 Views

1 replies

0 likes

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Install spotify is wrong and cant open / MACBOOK PRO IOS

Buen dia comunidad queria saber porque no me deja instalar el spotify siempre me dice que esta dañado y me canse de bajarlo y volver a instalarlo Sistema operativo IOS en una macbook pro nueva que compre

Visitor

Buen dia comunidad queria saber porque no me deja instalar el spotify siempre me dice que esta dañado y me canse de bajarlo y volver a instalarlo Sistema operativo IOS en una macbook pro nueva que co...

484 Views

0 replies

0 likes

  • 484 Views
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Solved!! Canadian visiting US

Will I be charged for playing spotify premium Canada while in the US on my iphone?

Newbie

Will I be charged for playing spotify premium Canada while in the US on my iphone?

JoeThomas

Community Legend

674 Views

1 replies

0 likes

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  • 1 replies
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How can I reach my playlists on my ipod?

Hi, I can use spotify on my ipad, android phone and my computer but I cannot reach my playlists from my ipod. I signed in from facebook account, deleted app and reinstalled but still I don't see any changes. I read something here but still same.

Newbie

Hi, I can use spotify on my ipad, android phone and my computer but I cannot reach my playlists from my ipod. I signed in from facebook account, deleted app and reinstalled but still I don't see any ...

466 Views

0 replies

0 likes

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Possible Playlist Bug When Deleting Items

I've discovered a potential bug in the way additional detail is displayed for a track when you tap the ellipsis on the right side of a track in a playlist. I am in the US, using an iPhone 5 running iOS 7.1.2 and Spotify 1.4.1.4.If I have a playlist t...

Newbie

I've discovered a potential bug in the way additional detail is displayed for a track when you tap the ellipsis on the right side of a track in a playlist. I am in the US, using an iPhone 5 running i...

taralezh

Newbie

840 Views

2 replies

0 likes

iOS 7.1.2
track information
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Solved!! LOVE the new green

In the interest of blanace I thought I'd post to say I really like the new green and the fact that it's a different from mosy iOS green apps. Maybe no one noticed but spotify rebranded in March http://www.wearecollins.com/work/spotify/this green is t...

Music Fan

In the interest of blanace I thought I'd post to say I really like the new green and the fact that it's a different from mosy iOS green apps.   Maybe no one noticed but spotify rebranded in Ma...

JMol

Regular

2062 Views

3 replies

2 likes

green
Icon
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  • 2 likes

Missing album artwork when offline

I notice that album artwork is missing when I'm offling playing tracks that I've saved/downloaded for offline use. As the track is locally saved shouldn't the album artwork also be stored locally? When I go online the album artwork reappears.Bizarre?...

Music Fan

I notice that album artwork is missing when I'm offling playing tracks that I've saved/downloaded for offline use. As the track is locally saved shouldn't the album artwork also be stored locally? Wh...

Sissing

Casual Listener

1749 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Local Files won't sync

Hello, I hope someone is able to help me. I bought a few songs from iTunes on my iPhone, I then went to my Windows desktop and added the local files in my playlist. I'm able to listen to the songs on my desktop, but not on my iPhone. It's also imposs...

Newbie

Hello, I hope someone is able to help me. I bought a few songs from iTunes on my iPhone, I then went to my Windows desktop and added the local files in my playlist. I'm able to listen to the son...

anshulvj

Music Fan

2159 Views

2 replies

2 likes

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Log in problem

When i try to LOG IN with my (since many years) mail address and password i get the messege (translated from swedish):"You have allready created a account with this e-mail address"I have installed and reinstalled the app many times.I use iPhone 5s Wh...

Regular

When i try to LOG IN with my (since many years) mail address and password i get the messege (translated from swedish): "You have allready created a account with this e-mail address" I have installe...

Puttriken

Regular

1307 Views

5 replies

0 likes

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  • 5 replies
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Offline tracks do not show up in "Albums" or "Artists"

Hi, I have an iPhone 5 with iOS 8.02 and latest release of Spotify installed. Since the upgrade, my available offline music does not show up in OFFLINE MODE under Albums or Artists. I see everything in Songs but the Albums screen just shows the loadi...

Regular

Hi,   I have an iPhone 5 with iOS 8.02 and latest release of Spotify installed.  Since the upgrade, my available offline music does not show up in OFFLINE MODE under Albums or Artists.&...

andreszunigac

Newbie

12587 Views

52 replies

10 likes

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Solved!! Listening offline

Hi! I have upgraded my account recently but I don t know how to listen to my music offline! I am trying to go online from my iPhone and select 'available offline' for all the songs I'd like to listen to during my holidays, but when I switch to offlin...

Newbie

Hi! I have upgraded my account recently but I don t know how to listen to my music offline! I am trying to go online from my iPhone and select 'available offline' for all the songs I'd like to listen...

jean3601

Community Legend

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
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spotify stops playing

over the last week or 2 i have noticed that spotify stops playing during the middle of the night. i listen to a few different playlists for background noise and never have had an issue until just recently. the playlist is set to shuffle and repeat. i...

Newbie

over the last week or 2 i have noticed that spotify stops playing during the middle of the night. i listen to a few different playlists for background noise and never have had an issue until jus...

411 Views

0 replies

0 likes

  • 411 Views
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  • 0 likes