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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 43269 Views
  • 15 replies
  • 36 likes
  • 43269 Views
  • 15 replies
  • 36 likes

Solved!! Keep getting requested to login

So I upgraded to the latest update just over a week ago and noticed the supposed fix for the login issue. However, after a week at least once a day I keep getting returned to the login screen.

  • Casual Listener
  • So I upgraded to the latest update just over a week ago and noticed the supposed fix for the login issue. However, after a week at least once a day I keep getting returned to the login screen.
  • Aaronlalala
  • Casual Listener
  • 61335 Views
  • 149 replies
  • 2 likes
  • 61335 Views
  • 149 replies
  • 2 likes

Premium Account shuffle only

Hi,i have a Premium-Account, but only the schuffle-free version is usable on my iPhone/iPad. Tried everything! Can someone help? Cheers

  • Newbie
  • Hi,i have a Premium-Account, but only the schuffle-free version is usable on my iPhone/iPad. Tried everything! Can someone help? Cheers
  • kbrooksc
  • Community Legend
  • 479 Views
  • 1 replies
  • 0 likes
  • 479 Views
  • 1 replies
  • 0 likes

Different playlists and sings on mac and iphone

If I change my personal playlists on my mac they wont sync with my iphone! two days ago i changed an entire playlist and on my iPhone it is still the same as before. I have tried restarting my iphone, logging in and out, syncing it from my mac and re...

  • Newbie
  • If I change my personal playlists on my mac they wont sync with my iphone! two days ago i changed an entire playlist and on my iPhone it is still the same as before. I have tried restarting my iphone...
  • lexymorgan
  • Newbie
  • 896 Views
  • 3 replies
  • 0 likes
  • 896 Views
  • 3 replies
  • 0 likes

Playlist not showing up on iPhone Spotify App...

Hi all, I'm sure this come up before, but I don't wanna search through thousands of feeds. Anyway... I've been a premium member for about 3 years now and I've never had this issue before. I've created some new playlists while using my account on my c...

  • Casual Listener
  • Hi all,   I'm sure this come up before, but I don't wanna search through thousands of feeds. Anyway...   I've been a premium member for about 3 years now and I've never had this issue b...
  • knr41095
  • Music Fan
  • 687 Views
  • 1 replies
  • 0 likes
  • 687 Views
  • 1 replies
  • 0 likes

Price for spotify

I though I should only be charged 99 DKK for Spotif,y but have been charged for many months 129 DKK. Why?

  • Casual Listener
  • I though I should only be charged 99 DKK for Spotif,y but have been charged for many months 129 DKK. Why?
  • DennisBorsting
  • Casual Listener
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Missing playlists

Have went from android to iPad and lost my playlists,when I log in it gives me profile and recognises me through my username but no playlists

  • Newbie
  • Have went from android to iPad and lost my playlists,when I log in it gives me profile and recognises me through my username but no playlists
  • Mattosaurus
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Solved!! Removing Artists from Your Music

Hello,I have made alot of songs available for me offline, and alot of them I don't want to listen to anymore.However, in order to remove these songs from my music, I have to remove them individually, which is time consuming.Strangely, there is no way...

  • Newbie
  • Hello, I have made alot of songs available for me offline, and alot of them I don't want to listen to anymore. However, in order to remove these songs from my music, I have to remove them individua...
  • nunnnun
  • Community Legend
  • 1795 Views
  • 2 replies
  • 0 likes
  • 1795 Views
  • 2 replies
  • 0 likes

Solved!! track timer on iPhone app not staying visible during song playback

I rely on the track timer during song playback, up until today it worked just fine, however now it shows up only when the song starts, then disappears and will reappear for about 2 seconds if I tap the area on the phone where the timer is displayed. ...

  • Casual Listener
  • I rely on the track timer during song playback, up until today it worked just fine, however now it shows up only when the song starts, then disappears and will reappear for about 2 seconds if I tap t...
  • nunnnun
  • Community Legend
  • 1090 Views
  • 4 replies
  • 2 likes
  • 1090 Views
  • 4 replies
  • 2 likes

iPhone: Spotify app playlist doesn't load all songs

Hi Guys, I created a playlist on my computer with at least 50+ songs on it.However, on my iPhone, despite recognising the playlist correctly, it won't recognise all songs!? It only shows 19 songs and then that's it. Does anyone have an idea what's ha...

  • Gig Goer
  • Hi Guys,   I created a playlist on my computer with at least 50+ songs on it. However, on my iPhone, despite recognising the playlist correctly, it won't recognise all songs!? It only shows 1...
  • swisscub
  • Gig Goer
  • 1300 Views
  • 3 replies
  • 0 likes
  • 1300 Views
  • 3 replies
  • 0 likes

Solved!! Spotify CONNECT not working with version 3.3.0

Since I upgraded the Spotify app to version 3.3.0.1640 on my iPad, it cannot establish a connection to my client radio (via CONNECT). The client appears in the list of devices. When I choose it, not much is happening (very short animation of the symb...

  • Visitor
  • Since I upgraded the Spotify app to version 3.3.0.1640 on my iPad, it cannot establish a connection to my client radio (via CONNECT).   The client appears in the list of devices. When I choose...
  • user-removed
  • Not applicable
  • 986 Views
  • 7 replies
  • 0 likes
  • 986 Views
  • 7 replies
  • 0 likes

Some playlists created while on computer are not showing up on iPhone

Hi all, I'm sure this come up before, but I don't wanna search through thousands of feeds. Anyway... I've been a premium member for about 3 years now and I've never had this issue before. I've created some new playlists while using my account on my c...

  • Casual Listener
  • Hi all,   I'm sure this come up before, but I don't wanna search through thousands of feeds. Anyway...   I've been a premium member for about 3 years now and I've never had this issue b...
  • billyblew
  • Casual Listener
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Starred list won't stay Synced.

Here's the problem. My starred list will sync for offline use while I'm at home connected to wifi. However, once I leave my house I lose about 1/2 of my starred list for offline use. All other playlist stayed synced for office use. No idea how to fix...

  • Newbie
  • Here's the problem.  My starred list will sync for offline use while I'm at home connected to wifi.  However, once I leave my house I lose about 1/2 of my starred list for offline use. &nbs...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

How can a switch off shuffle?

On both my ipad2 & iphone6 I cant seem to switch off shuffle. This problem appears to have only recently occurred. Pressing the green shuffle button repeatedly has the same effect in that it changes the track but thereafter it goes back into shuffle ...

  • Casual Listener
  • On both my ipad2 & iphone6 I cant seem to switch off shuffle. This problem appears to have only recently occurred.   Pressing the green shuffle button repeatedly has the same effect in tha...
  • tyson1
  • Casual Listener
  • 551 Views
  • 1 replies
  • 0 likes
  • 551 Views
  • 1 replies
  • 0 likes

Running feature doesn't show up for student account

Help! I have a Spotify student account, which is supposedly a "premium" account, but it doesn't show the running feature on my iPhone 6 Plus. However, when I log in with a newly created free account, I have the running feature. What gives Spotify!???

  • Music Fan
  • Help! I have a Spotify student account, which is supposedly a "premium" account, but it doesn't show the running feature on my iPhone 6 Plus. However, when I log in with a newly created free account,...
  • 228 Views
  • 0 replies
  • 0 likes
  • 228 Views
  • 0 replies
  • 0 likes

Spotify and in car connectivity

It's been posted before many times! Recently and long ago but in going to bring this up again. Over the years and different iPhones I've had spotify has been an issue when listening in car over Bluetooth or cable. I've had 3 different bmws with 3 dif...

  • Casual Listener
  • It's been posted before many times! Recently and long ago but in going to bring this up again. Over the years and different iPhones I've had spotify has been an issue when listening in car over B...
  • Invis_inc
  • Casual Listener
  • 790 Views
  • 2 replies
  • 1 likes
  • 790 Views
  • 2 replies
  • 1 likes

Upgraded via iTunes - not working

Hello All, I downloaded the app, loved it, then immediately ugraded to Premium via iTunes - 1 month free trial £12.99 I received an email confirmation but now the adverts have reappeared. I originally signed in voa Facebook so am worried I may have d...

  • Visitor
  • Hello All,   I downloaded the app, loved it, then immediately ugraded to Premium via iTunes - 1 month free trial £12.99   I received an email confirmation but now the adverts have reapp...
  • MichaelW
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Your Music list suddenly disappeared

I'm running Spotify on an iPhone6 with iOS8.1. My Your Music list was available and working fine last night. This morning it is gone. I restarted the app, and even the phone, and left the app open for about 20 minutes with no results. How can I force...

  • Music Fan
  • I'm running Spotify on an iPhone6 with iOS8.1. My Your Music list was available and working fine last night. This morning it is gone. I restarted the app, and even the phone, and left the app open fo...
  • user-removed
  • Not applicable
  • 532 Views
  • 4 replies
  • 0 likes
  • 532 Views
  • 4 replies
  • 0 likes

Login problems - iPhone App

Hi there, I get the message "login failed you've already created an account with this email address" but I'm not trying to create an account, I'm trying to log in. What's the problem? I can log in to the spot icy website no prob. Thanks!

  • Casual Listener
  • Hi there, I get the message "login failed you've already created an account with this email address" but I'm not trying to create an account, I'm trying to log in. What's the problem? I can log in to...
  • RipleySigourney
  • Casual Listener
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Music stops when changing app in car (carplay mode)

Hi, spotify now supports car play. Thats fine and disturbing at the same time. Whenever I connect my Iphone to my BMW, the App changes to carplay mode. When I am listening to music but want to check another app quickly, Spotify stops playing the musi...

  • Newbie
  • Hi, spotify now supports car play. Thats fine and disturbing at the same time. Whenever I connect my Iphone to my BMW, the App changes to carplay mode. When I am listening to music but want to ch...
  • lawrencek
  • Spotify Legend
  • 770 Views
  • 1 replies
  • 0 likes
  • 770 Views
  • 1 replies
  • 0 likes