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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

44992 Views

45 replies

10 likes

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  • 45 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111234 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1887 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302791 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128661 Views

19 replies

38 likes

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Solved!! Local Files won't sync

Hello, I hope someone is able to help me. I bought a few songs from iTunes on my iPhone, I then went to my Windows desktop and added the local files in my playlist. I'm able to listen to the songs on my desktop, but not on my iPhone. It's also imposs...

Newbie

Hello, I hope someone is able to help me. I bought a few songs from iTunes on my iPhone, I then went to my Windows desktop and added the local files in my playlist. I'm able to listen to the son...

anshulvj

Music Fan

2122 Views

2 replies

2 likes

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Log in problem

When i try to LOG IN with my (since many years) mail address and password i get the messege (translated from swedish):"You have allready created a account with this e-mail address"I have installed and reinstalled the app many times.I use iPhone 5s Wh...

Regular

When i try to LOG IN with my (since many years) mail address and password i get the messege (translated from swedish): "You have allready created a account with this e-mail address" I have installe...

Puttriken

Regular

1283 Views

5 replies

0 likes

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Offline tracks do not show up in "Albums" or "Artists"

Hi, I have an iPhone 5 with iOS 8.02 and latest release of Spotify installed. Since the upgrade, my available offline music does not show up in OFFLINE MODE under Albums or Artists. I see everything in Songs but the Albums screen just shows the loadi...

Regular

Hi,   I have an iPhone 5 with iOS 8.02 and latest release of Spotify installed.  Since the upgrade, my available offline music does not show up in OFFLINE MODE under Albums or Artists.&...

andreszunigac

Newbie

12474 Views

52 replies

10 likes

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  • 52 replies
  • 10 likes

Solved!! Listening offline

Hi! I have upgraded my account recently but I don t know how to listen to my music offline! I am trying to go online from my iPhone and select 'available offline' for all the songs I'd like to listen to during my holidays, but when I switch to offlin...

Newbie

Hi! I have upgraded my account recently but I don t know how to listen to my music offline! I am trying to go online from my iPhone and select 'available offline' for all the songs I'd like to listen...

jean3601

Community Legend

755 Views

1 replies

0 likes

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spotify stops playing

over the last week or 2 i have noticed that spotify stops playing during the middle of the night. i listen to a few different playlists for background noise and never have had an issue until just recently. the playlist is set to shuffle and repeat. i...

Newbie

over the last week or 2 i have noticed that spotify stops playing during the middle of the night. i listen to a few different playlists for background noise and never have had an issue until jus...

410 Views

0 replies

0 likes

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Solved!! Spotify connect missing

Can't find the connect button on spotify 3.1.0.2150 - tried clean install.

Casual Listener

Can't find the connect button on spotify 3.1.0.2150 - tried clean install.

Ollie2

Casual Listener

11074 Views

11 replies

0 likes

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Artist search

This only happens with one artist.... I search for jason aldean, spotify finds him, but I can only see his 5 most popular songs. There is no tab for viewing all his songs, no tab for viewing all his albums.... Very frustrating, all you can select are...

Casual Listener

This only happens with one artist.... I search for jason aldean, spotify finds him, but I can only see his 5 most popular songs. There is no tab for viewing all his songs, no tab for viewing all his ...

Lokiminter

Casual Listener

598 Views

1 replies

0 likes

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Send to.

Whenever I want to send a track, album or playlist to a friend, it only appear those who are my friends on Facebook, but not those who are my friends only on Spotify. This problem happens only on my iPhone & iPad but not on my PC. Does anybody knows ...

Newbie

Whenever I want to send a track, album or playlist to a friend, it only appear those who are my friends on Facebook, but not those who are my friends only on Spotify. This problem happens only on my ...

413 Views

0 replies

0 likes

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been logged out because it's being used somewhere else.

So, this is happening all of the time after the latest updates. Happening on pc, ipad, and iphone, even when the software is only running on one of them at a time. I found a thread saying that if I go to my account, I can Signout Everywhere, so I tri...

Casual Listener

So, this is happening all of the time after the latest updates.  Happening on pc, ipad, and iphone, even when the software is only running on one of them at a time.  I found a thread saying...

driveflanger

Community Legend

821 Views

1 replies

0 likes

ipad 3
iPhone 5S
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my premium stopped working yesterday and I have tried everything, please help!

I tried everything the community and the Internet has said to do to try and get it working again and nothing seems to have worked. someone please help me!!

Newbie

I tried everything the community and the Internet has said to do to try and get it working again and nothing seems to have worked. someone please help me!!

397 Views

0 replies

0 likes

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Solved!! Queue messed up after pausing

Recently (since 3.4 or 3.5) I've been finding that when playing an album, if I pause the track while it's playing in the background (either via Bluetooth controls or when accessing another app that takes control of audio), when I return to the app, t...

Regular

Recently (since 3.4 or 3.5) I've been finding that when playing an album, if I pause the track while it's playing in the background (either via Bluetooth controls or when accessing another app that t...

TheEponymousBob

Regular

824 Views

1 replies

0 likes

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problem spotify app

i have a problem,from the pc tolog in spotify me, but from my iphone 5s i still say "login failed" i do not understand why, i tried to reinstall app,change password, connect to the 4g and wifi but nothing.i'm not log to spotify!

Casual Listener

   i have a problem,from the pc tolog in spotify me, but from my iphone 5s i still say "login failed" i do not understand why, i tried to reinstall app,change password, connect to the 4g a...

mike_vengeance

Roadie

470 Views

1 replies

0 likes

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Solved!! Use local files on external hard drive?

Hi Is it possible to use spotify to play my local files, which are on a networked external hard drive? if so, how? if not, any chance this might be coming soon? Cheers M

Newbie

Hi   Is it possible to use spotify to play my local files, which are on a networked external hard drive? if so, how? if not, any chance this might be coming soon?   Cheers   M

mike_vengeance

Roadie

3373 Views

1 replies

0 likes

external hard drive
local files
network
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Spotify Premium not working on iOS app.

On my laptop it's showing as a premium account but on my i-phone it's a free account. £9.99 has been taken out of my account each month so I know I have paid for the premium account. I have followed all the suggestions on the website but nothing seem...

Newbie

On my laptop it's showing as a premium account but on my i-phone it's a free account.  £9.99 has been taken out of my account each month so I know I have paid for the premium account. I have fol...

mike_vengeance

Roadie

455 Views

1 replies

0 likes

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  • 1 replies
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I lose all my music

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into my spotify account my premium prescription was over ...

Casual Listener

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into m...

mike_vengeance

Roadie

756 Views

1 replies

0 likes

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Syncing to an iphone

How do I sync from my Mac to an iphone. I reloaded Spotify because my iphone kept cutting out but now I have reloaded it I cannot access the playlists on my Mac.

Newbie

How do I sync from my Mac to an iphone. I reloaded Spotify because my iphone kept cutting out but now I have reloaded it I cannot access the playlists on my Mac. 

mike_vengeance

Roadie

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
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Phone Not Showing Up in Devices

i know i am asking a question that has been asked plenty of times, but my phone will not show up under devices. i have restarted my router, restarted my phone, made sure both computer and phone are connected to the same wifi, disabled mcaffee complet...

Newbie

i know i am asking a question that has been asked plenty of times, but   my phone will not show up under devices. i have restarted my router, restarted my phone, made sure both computer and ph...

mike_vengeance

Roadie

633 Views

2 replies

0 likes

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Premium upgrade purchased through iTunes not recognised

I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes. This was 2 weeks ago. My spotify account appears to have no record of this purchase at all. Before posting this message...

Casual Listener

I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes.  This was 2 weeks ago.  My spotify account appears to have...

mike_vengeance

Roadie

521 Views

1 replies

0 likes

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Device not syncing (Iphone)

Hi I have had this problem for months now. My iphone device does not show up on Mac. I have followed Spotify help advice and proceedures with out resolution. Includng checking the UPnp. I have removed and resynced, reset, reloaded. Offline has been d...

Casual Listener

Hi   I have had this problem for months now.  My iphone device does not show up on Mac.  I  have followed Spotify help advice and proceedures with out resolution.  Includng...

mike_vengeance

Roadie

537 Views

1 replies

1 likes

  • 537 Views
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  • 1 likes

Solved!! How do I add albums/artists/songs to a playlist?

I'd like to add albums and artists to a playlist. I can click the '...' button to add a single song to a queue, and then once in the queue, I can add it to the playlist (which is absolutely a HORRIBLE way to do it), but when I click '...' for an arti...

Regular

I'd like to add albums and artists to a playlist. I can click the '...' button to add a single song to a queue, and then once in the queue, I can add it to the playlist (which is absolutely a HO...

user-removed

Not applicable

1882 Views

10 replies

0 likes

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