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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234349 Views

27 replies

5 likes

  • 234349 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115900 Views

116 replies

13 likes

Other
  • 115900 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2507 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304544 Views

61 replies

16 likes

  • 304544 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130111 Views

19 replies

38 likes

  • 130111 Views
  • 19 replies
  • 38 likes

Solved!! Spotify connect missing

Can't find the connect button on spotify 3.1.0.2150 - tried clean install.

Casual Listener

Can't find the connect button on spotify 3.1.0.2150 - tried clean install.

Ollie2

Casual Listener

11098 Views

11 replies

0 likes

  • 11098 Views
  • 11 replies
  • 0 likes

Artist search

This only happens with one artist.... I search for jason aldean, spotify finds him, but I can only see his 5 most popular songs. There is no tab for viewing all his songs, no tab for viewing all his albums.... Very frustrating, all you can select are...

Casual Listener

This only happens with one artist.... I search for jason aldean, spotify finds him, but I can only see his 5 most popular songs. There is no tab for viewing all his songs, no tab for viewing all his ...

Lokiminter

Casual Listener

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Send to.

Whenever I want to send a track, album or playlist to a friend, it only appear those who are my friends on Facebook, but not those who are my friends only on Spotify. This problem happens only on my iPhone & iPad but not on my PC. Does anybody knows ...

Newbie

Whenever I want to send a track, album or playlist to a friend, it only appear those who are my friends on Facebook, but not those who are my friends only on Spotify. This problem happens only on my ...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

been logged out because it's being used somewhere else.

So, this is happening all of the time after the latest updates. Happening on pc, ipad, and iphone, even when the software is only running on one of them at a time. I found a thread saying that if I go to my account, I can Signout Everywhere, so I tri...

Casual Listener

So, this is happening all of the time after the latest updates.  Happening on pc, ipad, and iphone, even when the software is only running on one of them at a time.  I found a thread saying...

driveflanger

Community Legend

824 Views

1 replies

0 likes

ipad 3
iPhone 5S
  • 824 Views
  • 1 replies
  • 0 likes

my premium stopped working yesterday and I have tried everything, please help!

I tried everything the community and the Internet has said to do to try and get it working again and nothing seems to have worked. someone please help me!!

Newbie

I tried everything the community and the Internet has said to do to try and get it working again and nothing seems to have worked. someone please help me!!

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Solved!! Queue messed up after pausing

Recently (since 3.4 or 3.5) I've been finding that when playing an album, if I pause the track while it's playing in the background (either via Bluetooth controls or when accessing another app that takes control of audio), when I return to the app, t...

Regular

Recently (since 3.4 or 3.5) I've been finding that when playing an album, if I pause the track while it's playing in the background (either via Bluetooth controls or when accessing another app that t...

TheEponymousBob

Regular

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

problem spotify app

i have a problem,from the pc tolog in spotify me, but from my iphone 5s i still say "login failed" i do not understand why, i tried to reinstall app,change password, connect to the 4g and wifi but nothing.i'm not log to spotify!

Casual Listener

   i have a problem,from the pc tolog in spotify me, but from my iphone 5s i still say "login failed" i do not understand why, i tried to reinstall app,change password, connect to the 4g a...

mike_vengeance

Roadie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Solved!! Use local files on external hard drive?

Hi Is it possible to use spotify to play my local files, which are on a networked external hard drive? if so, how? if not, any chance this might be coming soon? Cheers M

Newbie

Hi   Is it possible to use spotify to play my local files, which are on a networked external hard drive? if so, how? if not, any chance this might be coming soon?   Cheers   M

mike_vengeance

Roadie

3379 Views

1 replies

0 likes

external hard drive
local files
network
  • 3379 Views
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Spotify Premium not working on iOS app.

On my laptop it's showing as a premium account but on my i-phone it's a free account. £9.99 has been taken out of my account each month so I know I have paid for the premium account. I have followed all the suggestions on the website but nothing seem...

Newbie

On my laptop it's showing as a premium account but on my i-phone it's a free account.  £9.99 has been taken out of my account each month so I know I have paid for the premium account. I have fol...

mike_vengeance

Roadie

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

I lose all my music

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into my spotify account my premium prescription was over ...

Casual Listener

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into m...

mike_vengeance

Roadie

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
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Syncing to an iphone

How do I sync from my Mac to an iphone. I reloaded Spotify because my iphone kept cutting out but now I have reloaded it I cannot access the playlists on my Mac.

Newbie

How do I sync from my Mac to an iphone. I reloaded Spotify because my iphone kept cutting out but now I have reloaded it I cannot access the playlists on my Mac. 

mike_vengeance

Roadie

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Phone Not Showing Up in Devices

i know i am asking a question that has been asked plenty of times, but my phone will not show up under devices. i have restarted my router, restarted my phone, made sure both computer and phone are connected to the same wifi, disabled mcaffee complet...

Newbie

i know i am asking a question that has been asked plenty of times, but   my phone will not show up under devices. i have restarted my router, restarted my phone, made sure both computer and ph...

mike_vengeance

Roadie

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
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Premium upgrade purchased through iTunes not recognised

I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes. This was 2 weeks ago. My spotify account appears to have no record of this purchase at all. Before posting this message...

Casual Listener

I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes.  This was 2 weeks ago.  My spotify account appears to have...

mike_vengeance

Roadie

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Device not syncing (Iphone)

Hi I have had this problem for months now. My iphone device does not show up on Mac. I have followed Spotify help advice and proceedures with out resolution. Includng checking the UPnp. I have removed and resynced, reset, reloaded. Offline has been d...

Casual Listener

Hi   I have had this problem for months now.  My iphone device does not show up on Mac.  I  have followed Spotify help advice and proceedures with out resolution.  Includng...

mike_vengeance

Roadie

544 Views

1 replies

1 likes

  • 544 Views
  • 1 replies
  • 1 likes

Solved!! How do I add albums/artists/songs to a playlist?

I'd like to add albums and artists to a playlist. I can click the '...' button to add a single song to a queue, and then once in the queue, I can add it to the playlist (which is absolutely a HORRIBLE way to do it), but when I click '...' for an arti...

Regular

I'd like to add albums and artists to a playlist. I can click the '...' button to add a single song to a queue, and then once in the queue, I can add it to the playlist (which is absolutely a HO...

user-removed

Not applicable

1908 Views

10 replies

0 likes

  • 1908 Views
  • 10 replies
  • 0 likes

Solved!! iPad app crashes

I've just updated my Spotify app on my iPad and Spotify crashes I have iOS 9 can you fix this asap

Casual Listener

I've just updated my Spotify app on my iPad and Spotify crashes I have iOS 9 can you fix this asap

Rechenmacher

Newbie

5180 Views

11 replies

0 likes

  • 5180 Views
  • 11 replies
  • 0 likes

Spotify stops when iPhone goes in standby.

My Spotify on iPhone stops playing when i turn OFF the screen og going to another app (non Music apps).. It startet after i updated the Spotify app. Hos Can i have background Music again?

Newbie

My Spotify on iPhone stops playing when i turn OFF the screen og going to another app (non Music apps).. It startet after i updated the Spotify app. Hos Can i have background Music again?

powerbone

Newbie

5291 Views

7 replies

3 likes

background
iOS 8
  • 5291 Views
  • 7 replies
  • 3 likes

Unsyncing an iPod Touch

So I need to disable offline on my old iPod Touch cause it no longer gets used anymore but when I go to remove it from my devices it doesn't go under iPod touch it goes under iPhone and all 3 devices I have synced for offline play are registered as i...

Newbie

So I need to disable offline on my old iPod Touch cause it no longer gets used anymore but when I go to remove it from my devices it doesn't go under iPod touch it goes under iPhone and all 3 devices...

nunnnun

Community Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

BMW integration iOs 8.3 and Spotify 3.6.0.923

I use the spotify app version 3.6.0.923 with Apple iOS 8.3 on a iPhne 4S connected with Snap-In adapter of BMW F31.Since the last update I can choose the next title with the iDrive Controller. Everytime it will be disconnected.Furthermore, spotify do...

Newbie

I use the spotify app version 3.6.0.923 with Apple iOS 8.3 on a iPhne 4S connected with Snap-In adapter of BMW F31. Since the last update I can choose the next title with the iDrive Controller. Ever...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

offline mode iPhone

I can't put my Spotify to offline mode becaus connect is running... how do I disable this, or how can i turn my spotify to offline mode?

Newbie

I can't put my Spotify to offline mode becaus connect is running... how do I disable this, or how can i turn my spotify to offline mode?

Teresa

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes