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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32499 Views

40 replies

9 likes

  • 32499 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96422 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1081 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294284 Views

60 replies

15 likes

  • 294284 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124026 Views

19 replies

38 likes

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  • 19 replies
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Spotify not able to resume playing offline playlist without network connection

I got a playlist downloaded for offline play.When I stop playing the offline playlist, close Spotify from the app switcher, switch my iphone to airplane mode and re-open Spotify then I'm not able to continue to play the playlist that I paused earlier...

Composer

I got a playlist downloaded for offline play. When I stop playing the offline playlist, close Spotify from the app switcher, switch my iphone to airplane mode and re-open Spotify then I'm not able t...

605 Views

0 replies

2 likes

  • 605 Views
  • 0 replies
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New to IOS cant get it to function correctly on BMW F30

Hoping somone can suggest a fix. Have made a partial move to Apple as spotify integration on Android is pants with BMW vehicles. However at same time whiel I can get my Iphone 4 to conenct to the car and load spotiy once playing I cant see any track ...

Casual Listener

Hoping somone can suggest a fix.   Have made a partial move to Apple as spotify integration on Android is pants with BMW vehicles.   However at same time whiel I can get my Iphone 4 to ...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
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Trouble playing Spotify in car - keeps switching to Itunes

I connected my Iphone 5c with a BMW 318, but every time I try to play from a Spotify playlist, it switches automatically to the next track Itunes after 2 seconds. This happened both when I connected it with USB and Bluetooth, every time. I downloaded...

Newbie

I connected my Iphone 5c with a BMW 318, but every time I try to play from a Spotify playlist, it switches automatically to the next track Itunes after 2 seconds. This happened both when I ...

631 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Synchronize my music with a premium account

Good morning, I have a premium account, but it appears as free on my ipad.I deleted the app and sing in again and my account still appears as free(I did it step many times). I can not synchronize my playlists. What I have to do to change my account t...

Newbie

Good morning,   I have a premium account, but it appears as free on my ipad.I deleted the app and sing in again and my account still appears as free(I did it step many times). I can not synchr...

LennonLamark

Newbie

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Fewer songs on Alternative R&B playlist in app vs. desktop

Can someone tell me why the Alternative R&B in the iPhone app only has a faction of the songs that the desktop version has? Unsure if this is the case with other playlists.

Newbie

Can someone tell me why the Alternative R&B in the iPhone app only has a faction of the songs that the desktop version has? Unsure if this is the case with other playlists.

MissMimi

Casual Listener

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
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My premium account won't download playlists

My premium account ran out about a month ago, i reactivated it today, my playlists are there and available online, but when I try to make the playlists available offline, nothing happens. This is happening both on my iPhone and my iPad. There doesn't...

Newbie

My premium account ran out about a month ago, i reactivated it today, my playlists are there and available online, but when I try to make the playlists available offline, nothing happens.   ...

pazoka

Newbie

3096 Views

8 replies

1 likes

  • 3096 Views
  • 8 replies
  • 1 likes

Spotify notification panel ios

Hi guys I am wondering if any one can help. I currently use spotify on android and I am planning to try out ios. Does ios have the same spotify notification as android does when you pull down from the top and view notifications and you can see your s...

Newbie

Hi guys   I am wondering if any one can help.  I currently use spotify on android and I am planning to try out ios. Does ios have the same spotify notification as android does when you pu...

Fishtaco

Community Legend

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
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Add to Playlist Bug?

When I'm online, I have the option to "add to playlist" by selecting the "..." right from within the "my music" list. However, when I'm offline, this option disappears and now I must bring up the "song page" for the "add to playlist" option to appear...

Casual Listener

When I'm online, I have the option to "add to playlist" by selecting the "..." right from within the "my music" list. However, when I'm offline, this option disappears and now I must bring up the "so...

Vivinaut

Casual Listener

452 Views

1 replies

1 likes

  • 452 Views
  • 1 replies
  • 1 likes

Lost all my saved to offline songs

hopefully i can get some help. I had a good number of songs saved for offline use on my phone to listen to while im out of the country. Sometime today, every album that i made available offline wasnt there anymore. They were still saved but i have to...

Newbie

hopefully i can get some help.  I had a good number of songs saved for offline use on my phone to listen to while im out of the country.  Sometime today, every album that i made available o...

driveflanger

Community Legend

641 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Album sort changed? (Ipad)

Just pulled up Spotify on my iPad, and the album section of 'Your Music' has changed completely. The album view is pretty much the only way I listen to my music, and it's been changed to where the artists beginning with a number are at the end now, a...

Regular

Just pulled up Spotify on my iPad, and the album section of 'Your Music' has changed completely. The album view is pretty much the only way I listen to my music, and it's been changed to where the ar...

Edelbeb

Roadie

3757 Views

18 replies

1 likes

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  • 18 replies
  • 1 likes

Synced File on iPhone is not the same as the Local File on laptop

I have a bunch of local files on my laptop that sync to my iPhone 6. The problem I am having (besides having to turn off the firewall to even get it to sync in the first place) is that there is one track from the Xenosaga soundtrack that got synced t...

Newbie

I have a bunch of local files on my laptop that sync to my iPhone 6. The problem I am having (besides having to turn off the firewall to even get it to sync in the first place) is that there is one t...

582 Views

0 replies

0 likes

iphone
local file
syncing
  • 582 Views
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Songs not available on my phone

Need some help - i have about 900 songs in my 'starred' playlist which all appear on both my laptop and phone. However, about 300 of them won't play on my phone. They all play on my laptop and it has been synced and made available offline but these 3...

Casual Listener

Need some help - i have about 900 songs in my 'starred' playlist which all appear on both my laptop and phone. However, about 300 of them won't play on my phone. They all play on my laptop and it has...

benjernigan

Newbie

708 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

NO ONE WILL HELP ME

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into my spotify account my premium prescription was over ...

Casual Listener

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into m...

Jadelane101

Casual Listener

692 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Still no SPOTIFY HEUTE/NOW in Germany?

Is there someone from germany who got the new style and the NOW function?

Regular

Is there someone from germany who got the new style and the NOW function?

t3mr0i

Regular

625 Views

3 replies

0 likes

  • 625 Views
  • 3 replies
  • 0 likes

Can login but I am not premium on iphone

Hi I can login on computer and play music with my premium account but when I login on my iphone, it's not premium so I can not play music. I try my two iphone, both did not work. I deleted the app, log out and login for several times, still the same....

Casual Listener

Hi    I can login on computer and play music with my premium account but when I login on my iphone, it's not premium so I can not play music. I try my two iphone, both did not work. I del...

OviiiOne

Community Legend

516 Views

4 replies

0 likes

  • 516 Views
  • 4 replies
  • 0 likes

Why when I go to login in

Why when I go to login in I receive an error message saying, "Login Failed. You've already created an account with this email address."?

Newbie

Why when I go to login in I receive an error message saying, "Login Failed. You've already created an account with this email address."?

ActionCat

Gig Goer

764 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Neues Passwort

Hallo,Ich habe meine Emailadresse vergessen & kenne nur meinen Benutzernamen. Jetzt habe ich ein neues Handy und würde von dort aus gerne weiter Musik hören, kann mich aber nicht anmelden, weil ich weder das Passwort noch die Emailadresse weiß Was mu...

Newbie

Hallo, Ich habe meine Emailadresse vergessen & kenne nur meinen Benutzernamen. Jetzt habe ich ein neues Handy und würde von dort aus gerne weiter Musik hören, kann mich aber nicht anmelden, weil...

t3mr0i

Regular

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

iPhone App Crashing on iOS8

Ever since I've upgraded my iphone to iOS 8 the app keeps crashing everytime I try to sync my offline playlists. The app works fine if I turn off all my offline playlists, however as soon I turn on one the app crashes over and over again. I've alread...

Casual Listener

Ever since I've upgraded my iphone to iOS 8 the app keeps crashing everytime I try to sync my offline playlists. The app works fine if I turn off all my offline playlists, however as soon I turn on o...

olivema1

Newbie

1987 Views

11 replies

0 likes

  • 1987 Views
  • 11 replies
  • 0 likes

Why can't I login to the Spotify app?

I used to have Premium for .99 cents for three months but it expired so I decided to get Premium and pay monthly. I got charged but now I can't log in to the app. I created another account, logged out and couldn't get back in either. A message shows ...

Newbie

I used to have Premium for .99 cents for three months but it expired so I decided to get Premium and pay monthly. I got charged but now I can't log in to the app. I created another account, logged ou...

447 Views

0 replies

1 likes

  • 447 Views
  • 0 replies
  • 1 likes