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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243896 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127940 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3112 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308594 Views

62 replies

16 likes

  • 308594 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132678 Views

19 replies

38 likes

  • 132678 Views
  • 19 replies
  • 38 likes

Landscape view on iphone

Hi Support!I can't seem to be able to get my spotify iPhone app to show landscape mode when tilted?

Casual Listener

Hi Support! I can't seem to be able to get my spotify iPhone app to show landscape mode when tilted?

Greenones

Casual Listener

1058 Views

3 replies

0 likes

Tilt landscape
  • 1058 Views
  • 3 replies
  • 0 likes

Wi-Fi problems

My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app on my phone? Thanks.

Music Fan

My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app ...

Kokafones

Music Fan

2026 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

lost all artist music on i-phone 6

I opened my premium spotify today and was playing the last artist I had played yesterday.When i went to change artists they were all listed but with "0" songs under them.I searched an artist and "saved" an album and it saved the album under the artis...

Newbie

I opened my premium spotify today and was playing the last artist I had played yesterday. When i went to change artists they were all listed but with "0" songs under them. I searched an artist and ...

jean3601

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

iOS crashing after latest update

So the iOS Spotify app crashes and never completes the startup process. This is after the latest update. I have iOS 7.1.2 and I'm running Spotify updated to 3.6.0 last 28th july. Please fix this asap. Thanks.

Newbie

So the iOS Spotify app crashes and never completes the startup process. This is after the latest update.   I have iOS 7.1.2 and I'm running Spotify updated to 3.6.0 last 28th july.   Pl...

jean3601

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Some questions regarding the iPhone app

Hi, I have an iPhone 6 Plus using the app version as I don't own a computer, and am currently on my second day of the 7-day Premium Free Trial period. I just have some questions I'd like to ask about it:1) I have an extremely large music library, and...

Newbie

Hi, I have an iPhone 6 Plus using the app version as I don't own a computer, and am currently on my second day of the 7-day Premium Free Trial period. I just have some questions I'd like to ask about...

jean3601

Community Legend

514 Views

1 replies

0 likes

Help
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BUG: Search not avail after adding song to playlist (after creating folder for playlists) - iPad app

So this sounds like an unlikely bug, but I can duplicate it again and again.Starting point: Lots of playlists, no folders. I have the latest iOS version on my iPad and the latest Spotify update.Used PC client to create a folder and moved some playlis...

Newbie

So this sounds like an unlikely bug, but I can duplicate it again and again. Starting point: Lots of playlists, no folders. I have the latest iOS version on my iPad and the latest Spotify update. U...

398 Views

0 replies

0 likes

  • 398 Views
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Valor da assinatura do spotify

I live and Brazil signed the SPOTIFY Because I saw a 3 month subscription Promotion POR 1.99 EWhen downloaded the premium version not my cases the charge was US $ 7.99 . How Can I revert Pará a promotional subscription.

Newbie

I live and Brazil signed the SPOTIFY Because I saw a 3 month subscription Promotion POR 1.99 EWhen downloaded the premium version not my cases the charge was US $ 7.99 . How Can I revert Pará a promo...

jean3601

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
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Solved!! Not logging in from iPad but logging from pc browser

Hi all, I just signed up for a premium account and I'm being able to log in by the web browser in my computer but not in my iPad or Windows Phone. Through the browser it works fine, but on the iPad or Windows Phone it always gives me 'login failed me...

Casual Listener

Hi all,   I just signed up for a premium account and I'm being able to log in by the web browser in my computer but not in my iPad or Windows Phone. Through the browser it works fine, but on t...

vitorisaia

Casual Listener

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
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Music keeps stopping while playing

I am playing music on my Bose system but music keeps stopping every 4 minutes or so ..... It's becoming a real pain!Any idea what I can do to make it keep going please?

Newbie

I am playing music on my Bose system but music keeps stopping every 4 minutes or so ..... It's becoming a real pain! Any idea what I can do to make it keep going please?

jean3601

Community Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Repayment monthly payment

Today i was charged for the monthly supply of spotify... I can withdraw from subscription and be reimbursed? I've not used yet spotify

Newbie

Today i was charged for the monthly supply of spotify... I can withdraw from subscription and be reimbursed? I've not used yet spotify

jean3601

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Only a fraction of my music appears under 'artist'

As the title says, I have probably 200 or so artists on all the music that I have saved to playlists over time, however when I go to my music then click artist there are probably only 15 artists there and all the rest are missing? It appears to be co...

Regular

As the title says, I have probably 200 or so artists on all the music that I have saved to playlists over time, however when I go to my music then click artist there are probably only 15 artists ther...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Solved!! What devices will connect and play Spotify?

I apologize if this is under the wrong heading but I didnt know which one to put it under. What devices will play the spotify app? I usually listen to the radio section of the app so I'm looking for something with WiFi. I need a device with WiFi, blu...

Newbie

I apologize if this is under the wrong heading but I didnt know which one to put it under. What devices will play the spotify app? I usually listen to the radio section of the app so I'm looking for ...

DasPeter

Community Legend

1793 Views

1 replies

0 likes

  • 1793 Views
  • 1 replies
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Install spotify is wrong and cant open / MACBOOK PRO IOS

Buen dia comunidad queria saber porque no me deja instalar el spotify siempre me dice que esta dañado y me canse de bajarlo y volver a instalarlo Sistema operativo IOS en una macbook pro nueva que compre

Visitor

Buen dia comunidad queria saber porque no me deja instalar el spotify siempre me dice que esta dañado y me canse de bajarlo y volver a instalarlo Sistema operativo IOS en una macbook pro nueva que co...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Solved!! Canadian visiting US

Will I be charged for playing spotify premium Canada while in the US on my iphone?

Newbie

Will I be charged for playing spotify premium Canada while in the US on my iphone?

JoeThomas

Community Legend

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

How can I reach my playlists on my ipod?

Hi, I can use spotify on my ipad, android phone and my computer but I cannot reach my playlists from my ipod. I signed in from facebook account, deleted app and reinstalled but still I don't see any changes. I read something here but still same.

Newbie

Hi, I can use spotify on my ipad, android phone and my computer but I cannot reach my playlists from my ipod. I signed in from facebook account, deleted app and reinstalled but still I don't see any ...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Possible Playlist Bug When Deleting Items

I've discovered a potential bug in the way additional detail is displayed for a track when you tap the ellipsis on the right side of a track in a playlist. I am in the US, using an iPhone 5 running iOS 7.1.2 and Spotify 1.4.1.4.If I have a playlist t...

Newbie

I've discovered a potential bug in the way additional detail is displayed for a track when you tap the ellipsis on the right side of a track in a playlist. I am in the US, using an iPhone 5 running i...

taralezh

Newbie

856 Views

2 replies

0 likes

iOS 7.1.2
track information
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  • 2 replies
  • 0 likes

Solved!! LOVE the new green

In the interest of blanace I thought I'd post to say I really like the new green and the fact that it's a different from mosy iOS green apps. Maybe no one noticed but spotify rebranded in March http://www.wearecollins.com/work/spotify/this green is t...

Music Fan

In the interest of blanace I thought I'd post to say I really like the new green and the fact that it's a different from mosy iOS green apps.   Maybe no one noticed but spotify rebranded in Ma...

JMol

Regular

2089 Views

3 replies

2 likes

green
Icon
  • 2089 Views
  • 3 replies
  • 2 likes

Missing album artwork when offline

I notice that album artwork is missing when I'm offling playing tracks that I've saved/downloaded for offline use. As the track is locally saved shouldn't the album artwork also be stored locally? When I go online the album artwork reappears.Bizarre?...

Music Fan

I notice that album artwork is missing when I'm offling playing tracks that I've saved/downloaded for offline use. As the track is locally saved shouldn't the album artwork also be stored locally? Wh...

Sissing

Casual Listener

1774 Views

3 replies

0 likes

  • 1774 Views
  • 3 replies
  • 0 likes

Solved!! Local Files won't sync

Hello, I hope someone is able to help me. I bought a few songs from iTunes on my iPhone, I then went to my Windows desktop and added the local files in my playlist. I'm able to listen to the songs on my desktop, but not on my iPhone. It's also imposs...

Newbie

Hello, I hope someone is able to help me. I bought a few songs from iTunes on my iPhone, I then went to my Windows desktop and added the local files in my playlist. I'm able to listen to the son...

anshulvj

Music Fan

2171 Views

2 replies

2 likes

  • 2171 Views
  • 2 replies
  • 2 likes