Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
234362 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
115903 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
444677 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304548 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I can't put my Spotify to offline mode becaus connect is running... how do I disable this, or how can i turn my spotify to offline mode?
I can't put my Spotify to offline mode becaus connect is running... how do I disable this, or how can i turn my spotify to offline mode?
Roadie
461 Views
1 replies
0 likes
Hi all, Is it possible that an album is restricted to be played at a mobile app? I'd like to listen to the Rio 2 Soundtrack album (https://open.spotify.com/album/3ehRRrkC0MAQ9ihHgxNPF8) but it doesn't playback on my Android app. Desktop app will play...
Hi all, Is it possible that an album is restricted to be played at a mobile app? I'd like to listen to the Rio 2 Soundtrack album (https://open.spotify.com/album/3ehRRrkC0MAQ9ihHgxNPF8) but ...
1004 Views
0 replies
0 likes
Local songs wont sync to my iphone, it was working before and has become a problem recently.
Local songs wont sync to my iphone, it was working before and has become a problem recently.
Newbie
1415 Views
9 replies
0 likes
Every time id try to click on the app it would shut my iPhone off so I've tried deleting it but now even pushing the install button in the App Store makes my phone shut off. Help?!
Every time id try to click on the app it would shut my iPhone off so I've tried deleting it but now even pushing the install button in the App Store makes my phone shut off. Help?!
Newbie
472 Views
2 replies
0 likes
i Have an iPhone 5, called by a name with 5, and an iPhone 6+ with 6+ in the Phone's ID., but Spotify--oh, I have a PremiuM. I need both recognized. As Stands, now,. Spotify only recognizes one at a time;!, But have tried Oh, the device is called, Ju...
i Have an iPhone 5, called by a name with 5, and an iPhone 6+ with 6+ in the Phone's ID., but Spotify--oh, I have a PremiuM. I need both recognized. As Stands, now,. Spotify only recogniz...
329 Views
0 replies
0 likes
Can any one help out, if it is possibe to turn on shuffle play when in carplay mode from the head unit as i can not find it?
Can any one help out, if it is possibe to turn on shuffle play when in carplay mode from the head unit as i can not find it?
608 Views
0 replies
0 likes
Hi Community I wanted to copy for you the email I sent to the last ditch 'premium@spotify' email address, which appeared as I tried to cancel my subscription. I was appalled that having struggled to get any effective technical help for months, there ...
Hi Community I wanted to copy for you the email I sent to the last ditch 'premium@spotify' email address, which appeared as I tried to cancel my subscription. I was appalled that having stru...
364 Views
0 replies
0 likes
Hi there, Ever since I updated Spotify to the beta in early 2015 I'm unable to see the album art when I plug my phone into my car. My 2015 Subaru Impreza was displaying it just fine when plugged in, but the beta was applied and it no longer displays ...
Hi there, Ever since I updated Spotify to the beta in early 2015 I'm unable to see the album art when I plug my phone into my car. My 2015 Subaru Impreza was displaying it just fine wh...
Casual Listener
2410 Views
3 replies
0 likes
DescriptionWhen using mobile data, every time I try to search for tracks, I get the 'error occurred' message. A more detailed description, using numbered steps1. Be using mobile data as opposed to wifi2. Use search function What I expected to happenS...
Description When using mobile data, every time I try to search for tracks, I get the 'error occurred' message. A more detailed description, using numbered steps 1. Be using mobile dat...
Newbie
491 Views
1 replies
0 likes
UPDATE AUG 1 2015: Looks like the July 29 update fixed this bug! AWESOME!! When selecting a song from the "Songs" list, large grey boxes separate the songs according to first letter of the first word of the songs. These grey boxes seem to be messing ...
UPDATE AUG 1 2015: Looks like the July 29 update fixed this bug! 🙂 AWESOME!! When selecting a song from the "Songs" list, large grey boxes separate the songs according to first letter of th...
Casual Listener
1901 Views
6 replies
3 likes
All the commands seams to work but "choose playlist". I have latest spotifuggle 0.7.1 and latest Gen 1 Ford Sync in a Mustang with the last version. Any idea why this command does not show any playlist? All the other commands work perfectly. Thanks
All the commands seams to work but "choose playlist". I have latest spotifuggle 0.7.1 and latest Gen 1 Ford Sync in a Mustang with the last version. Any idea why this command does not show any playli...
Newbie
1401 Views
5 replies
0 likes
Yesterday all of my saved songs and albums dissapeared from my iPhone. They were all still listed on the Mac desktop player. I uninstalled Spotify, reinstalled and resynced all of the songs, spotify worked for the evening. Just started Spotify and th...
Yesterday all of my saved songs and albums dissapeared from my iPhone. They were all still listed on the Mac desktop player. I uninstalled Spotify, reinstalled and resynced all of the songs,...
Newbie
1246 Views
3 replies
0 likes
When I click on add to playlist, it gives me a selection of my playlists but I can't choose any of them! Clicking on them doesn't do anything.However I can add the song to a new playlist, but only one song..
When I click on add to playlist, it gives me a selection of my playlists but I can't choose any of them! Clicking on them doesn't do anything. However I can add the song to a new playlist, but onl...
527 Views
0 replies
0 likes
I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes. This was 2 weeks ago. My spotify account appears to have no record of this purchase at all. Before posting this message...
I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes. This was 2 weeks ago. My spotify account appears to have...
451 Views
0 replies
0 likes
When I put in offline mode a playlist and it downloads all songs I close the app and then all the songs aren't in offline mode help pls
When I put in offline mode a playlist and it downloads all songs I close the app and then all the songs aren't in offline mode help pls
Community Legend
400 Views
1 replies
0 likes
Hi there, my wife and I are considering upgrading to Spotify Premium, as we have started using (and enjoying!) it more and more the last few weeks. However, we want to use it via our Blutooth speakers and we don't really want to use our phones or our...
Hi there, my wife and I are considering upgrading to Spotify Premium, as we have started using (and enjoying!) it more and more the last few weeks. However, we want to use it via our Blutooth speaker...
Casual Listener
1133 Views
2 replies
1 likes
I need help getting my songs and playlists back. I recently reactivated Spotify to Spotify Premium and the songs disappeared. I tried logging in and out again because I read that I could have 2 profiles. I used both my user name and e-mail but spotif...
I need help getting my songs and playlists back. I recently reactivated Spotify to Spotify Premium and the songs disappeared. I tried logging in and out again because I read that I could have 2 profi...
Community Legend
672 Views
3 replies
0 likes
Problem with Spotify or Apple iPhone6?? I have the sync over cellular switched off in Spotify, but just synced whilst connected to wifi supposedly based on the WiFi icon showing but it used about 1gb of my cellular data. Latest iPhone6 update applied...
Problem with Spotify or Apple iPhone6?? I have the sync over cellular switched off in Spotify, but just synced whilst connected to wifi supposedly based on the WiFi icon showing but it used about 1gb...
Music Fan
7352 Views
5 replies
0 likes
I was wondering if I could download my Spotify playlists to my phone because I use apps that can play songs through my downloaded songs but I have all my music on spotify. Is there anyway to download all the songs on spotify to my phone?
I was wondering if I could download my Spotify playlists to my phone because I use apps that can play songs through my downloaded songs but I have all my music on spotify. Is there anyway to do...
Newbie
868 Views
3 replies
0 likes
