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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45004 Views

45 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111254 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1896 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302802 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128669 Views

19 replies

38 likes

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My playlists have been deleted

I need help getting my songs and playlists back. I recently reactivated Spotify to Spotify Premium and the songs disappeared. I tried logging in and out again because I read that I could have 2 profiles. I used both my user name and e-mail but spotif...

Casual Listener

I need help getting my songs and playlists back. I recently reactivated Spotify to Spotify Premium and the songs disappeared. I tried logging in and out again because I read that I could have 2 profi...

DasPeter

Community Legend

668 Views

3 replies

0 likes

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Offline sync using Cellular when switched off and connected to Wifi

Problem with Spotify or Apple iPhone6?? I have the sync over cellular switched off in Spotify, but just synced whilst connected to wifi supposedly based on the WiFi icon showing but it used about 1gb of my cellular data. Latest iPhone6 update applied...

Casual Listener

Problem with Spotify or Apple iPhone6?? I have the sync over cellular switched off in Spotify, but just synced whilst connected to wifi supposedly based on the WiFi icon showing but it used about 1gb...

TechDave88

Music Fan

7351 Views

5 replies

0 likes

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Solved!! Putting Spotify Playlists on my phone

I was wondering if I could download my Spotify playlists to my phone because I use apps that can play songs through my downloaded songs but I have all my music on spotify. Is there anyway to download all the songs on spotify to my phone?

Casual Listener

I was wondering if I could download my Spotify playlists to my phone because I use apps that can play songs through my downloaded songs but I have all my music on spotify.  Is there anyway to do...

HisOnlySon

Newbie

857 Views

3 replies

0 likes

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Re: Can't Download Playlists For Offline Use

It's 2015 and I'm having the same problem. Just started paying premium again and besides the app crashing constantly while trying to download to listen to offline, not all of them even downloaded. What's the solution? This is bs.

Music Fan

It's 2015 and I'm having the same problem. Just started paying premium again and besides the app crashing constantly while trying to download to listen to offline, not all of them even downloaded. Wh...

driveflanger

Community Legend

1492 Views

7 replies

0 likes

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Spotify NOW in Germany

Hey guys, Im living in germany and im so thirsty for the Spotify Now function. It was even a reason for me to buy an Iphone. I got the Running Beta, but thats something I wont use. Is there a ETA for a Spotify Now release in germany? Or is there anot...

Regular

Hey guys,   Im living in germany and im so thirsty for the Spotify Now function. It was even a reason for me to buy an Iphone.  I got the Running Beta, but thats something I wont use.&nb...

t3mr0i

Regular

650 Views

3 replies

0 likes

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Spotify family subscription

I had a spotify family account, and then when I renewed it, it kicked all my members off premium but me. Any help?

Newbie

I had a spotify family account, and then when I renewed it, it kicked all my members off premium but me. Any help?

pzapp

Newbie

496 Views

2 replies

0 likes

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Please help me I lost all my music

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into my spotify account my premium prescription was over ...

Casual Listener

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into m...

Jason

Spotify Legend

558 Views

1 replies

0 likes

Someone help me.
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Spotify not able to resume playing offline playlist without network connection

I got a playlist downloaded for offline play.When I stop playing the offline playlist, close Spotify from the app switcher, switch my iphone to airplane mode and re-open Spotify then I'm not able to continue to play the playlist that I paused earlier...

Composer

I got a playlist downloaded for offline play. When I stop playing the offline playlist, close Spotify from the app switcher, switch my iphone to airplane mode and re-open Spotify then I'm not able t...

635 Views

0 replies

2 likes

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New to IOS cant get it to function correctly on BMW F30

Hoping somone can suggest a fix. Have made a partial move to Apple as spotify integration on Android is pants with BMW vehicles. However at same time whiel I can get my Iphone 4 to conenct to the car and load spotiy once playing I cant see any track ...

Casual Listener

Hoping somone can suggest a fix.   Have made a partial move to Apple as spotify integration on Android is pants with BMW vehicles.   However at same time whiel I can get my Iphone 4 to ...

327 Views

0 replies

0 likes

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Trouble playing Spotify in car - keeps switching to Itunes

I connected my Iphone 5c with a BMW 318, but every time I try to play from a Spotify playlist, it switches automatically to the next track Itunes after 2 seconds. This happened both when I connected it with USB and Bluetooth, every time. I downloaded...

Newbie

I connected my Iphone 5c with a BMW 318, but every time I try to play from a Spotify playlist, it switches automatically to the next track Itunes after 2 seconds. This happened both when I ...

650 Views

0 replies

0 likes

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Synchronize my music with a premium account

Good morning, I have a premium account, but it appears as free on my ipad.I deleted the app and sing in again and my account still appears as free(I did it step many times). I can not synchronize my playlists. What I have to do to change my account t...

Newbie

Good morning,   I have a premium account, but it appears as free on my ipad.I deleted the app and sing in again and my account still appears as free(I did it step many times). I can not synchr...

LennonLamark

Newbie

471 Views

1 replies

0 likes

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Fewer songs on Alternative R&B playlist in app vs. desktop

Can someone tell me why the Alternative R&B in the iPhone app only has a faction of the songs that the desktop version has? Unsure if this is the case with other playlists.

Newbie

Can someone tell me why the Alternative R&B in the iPhone app only has a faction of the songs that the desktop version has? Unsure if this is the case with other playlists.

MissMimi

Casual Listener

477 Views

1 replies

0 likes

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My premium account won't download playlists

My premium account ran out about a month ago, i reactivated it today, my playlists are there and available online, but when I try to make the playlists available offline, nothing happens. This is happening both on my iPhone and my iPad. There doesn't...

Newbie

My premium account ran out about a month ago, i reactivated it today, my playlists are there and available online, but when I try to make the playlists available offline, nothing happens.   ...

pazoka

Newbie

3196 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Spotify notification panel ios

Hi guys I am wondering if any one can help. I currently use spotify on android and I am planning to try out ios. Does ios have the same spotify notification as android does when you pull down from the top and view notifications and you can see your s...

Newbie

Hi guys   I am wondering if any one can help.  I currently use spotify on android and I am planning to try out ios. Does ios have the same spotify notification as android does when you pu...

Fishtaco

Community Legend

651 Views

1 replies

0 likes

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Add to Playlist Bug?

When I'm online, I have the option to "add to playlist" by selecting the "..." right from within the "my music" list. However, when I'm offline, this option disappears and now I must bring up the "song page" for the "add to playlist" option to appear...

Casual Listener

When I'm online, I have the option to "add to playlist" by selecting the "..." right from within the "my music" list. However, when I'm offline, this option disappears and now I must bring up the "so...

Vivinaut

Casual Listener

479 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Lost all my saved to offline songs

hopefully i can get some help. I had a good number of songs saved for offline use on my phone to listen to while im out of the country. Sometime today, every album that i made available offline wasnt there anymore. They were still saved but i have to...

Newbie

hopefully i can get some help.  I had a good number of songs saved for offline use on my phone to listen to while im out of the country.  Sometime today, every album that i made available o...

driveflanger

Community Legend

677 Views

1 replies

0 likes

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  • 1 replies
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Album sort changed? (Ipad)

Just pulled up Spotify on my iPad, and the album section of 'Your Music' has changed completely. The album view is pretty much the only way I listen to my music, and it's been changed to where the artists beginning with a number are at the end now, a...

Regular

Just pulled up Spotify on my iPad, and the album section of 'Your Music' has changed completely. The album view is pretty much the only way I listen to my music, and it's been changed to where the ar...

Edelbeb

Roadie

3913 Views

18 replies

1 likes

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Synced File on iPhone is not the same as the Local File on laptop

I have a bunch of local files on my laptop that sync to my iPhone 6. The problem I am having (besides having to turn off the firewall to even get it to sync in the first place) is that there is one track from the Xenosaga soundtrack that got synced t...

Newbie

I have a bunch of local files on my laptop that sync to my iPhone 6. The problem I am having (besides having to turn off the firewall to even get it to sync in the first place) is that there is one t...

607 Views

0 replies

0 likes

iphone
local file
syncing
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