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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
32572 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
96484 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
425519 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294302 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I just made some playlists available offline, however the artists from those playlsits don't show up under the artists section of the app. Artists from 'my music' are visible, but not the ones from the offline playlists. Is this how it's supposed to ...
I just made some playlists available offline, however the artists from those playlsits don't show up under the artists section of the app. Artists from 'my music' are visible, but not the ones from t...
351 Views
0 replies
0 likes
I am a premium subscriber, I got the Running update a while back, but where are the other features like Shows? The only update is that it's coming soon, but what is the definition of soon? I can't believe that a rollout for some feature upgrades is t...
I am a premium subscriber, I got the Running update a while back, but where are the other features like Shows? The only update is that it's coming soon, but what is the definition of soon? ...
Not applicable
1332 Views
1 replies
0 likes
Hello everyone. I,m not sure if im the only user encountering this problem, but from the many users I know it seems that I.m the only one. Lately, some artwrorks, cover arts, have been glitching in a couple of ways. Sometimes, I'm listening to a song...
Hello everyone. I,m not sure if im the only user encountering this problem, but from the many users I know it seems that I.m the only one. Lately, some artwrorks, cover arts, have been glitching in a...
355 Views
0 replies
0 likes
När jag trycker på en låt så spelas den inte. Fungerar som det ska på iPad men inte iPhone. Ett tag kunde jag lyssna i ca en minut sen försvann ljudet. Nu spelar den inte alls. Har provat att logga ut och att avinstallera. Hjälper inte.
När jag trycker på en låt så spelas den inte. Fungerar som det ska på iPad men inte iPhone. Ett tag kunde jag lyssna i ca en minut sen försvann ljudet. Nu spelar den inte alls. Har provat att logga u...
333 Views
0 replies
0 likes
every time I come home and my device connects to WiFi, Spotify begins the sync all over again - meaning it starts from 0 tracks synced and attempts to get all 1500 synced. If the app closes, crashes, or I leave home before it finishes I end up not ha...
every time I come home and my device connects to WiFi, Spotify begins the sync all over again - meaning it starts from 0 tracks synced and attempts to get all 1500 synced. If the app closes, crashes,...
Newbie
485 Views
1 replies
0 likes
Running from IOS 8 and connected via AUX, the screen is just blank, is there any way besides showing the info of songs to also change tracks with the stereo? It's a car stereo by the way. Thanks!
Running from IOS 8 and connected via AUX, the screen is just blank, is there any way besides showing the info of songs to also change tracks with the stereo? It's a car stereo by the way. &...
397 Views
0 replies
0 likes
I have been charged not once, not twice, but three times for the month July. All charges were deducted on different days. It is impossible for my card to be charged for multiple accounts, for this is the only account I've created.
I have been charged not once, not twice, but three times for the month July. All charges were deducted on different days. It is impossible for my card to be charged for multiple accounts, for this is...
Community Legend
533 Views
1 replies
0 likes
Hello there Spotify community. Everytime I launch my Spotify app on my iPhone 5S, it immediately crashes after the 'loading elipses' fade out. I opened the application from my phone, then it simply closed!I've tried uninstalling it and re-installing ...
Hello there Spotify community. Everytime I launch my Spotify app on my iPhone 5S, it immediately crashes after the 'loading elipses' fade out. I opened the application from my phone...
Regular
493 Views
1 replies
0 likes
I have just joined Premium. When I tap Radio on iPad, there is no option to create a new station. Can somebody help?
I have just joined Premium. When I tap Radio on iPad, there is no option to create a new station. Can somebody help?
304 Views
0 replies
0 likes
Hi!All my playlists are gone on my ios app. On desktop app I still have them. I have logged in with a same id and subscription status is still premium. I can see a couple of my playlists in "recently played" list when I access my music, but when I ch...
Hi! All my playlists are gone on my ios app. On desktop app I still have them. I have logged in with a same id and subscription status is still premium. I can see a couple of my playlists in "recent...
312 Views
0 replies
0 likes
Where does Spotify get its "Available Offline" files from and how does it effect the 3,333 songs/device limit?Let's say that I have a playlist with 10 songs, 4 of which are "Local Files" on my desktop, When I save the file for "Offline" listening on ...
Where does Spotify get its "Available Offline" files from and how does it effect the 3,333 songs/device limit? Let's say that I have a playlist with 10 songs, 4 of which are "Local Files" on my de...
412 Views
0 replies
0 likes
hello,I have a weird problem. When I go into my songs on the spotify app, whatever I play it plays the wrong song. Example is currently it says "a star is born" is the first song so when I select to play it, drake - 0 to 100 plays. Drake - 0 to 100 s...
hello, I have a weird problem. When I go into my songs on the spotify app, whatever I play it plays the wrong song. Example is currently it says "a star is born" is the first song so when I select...
Regular
373 Views
1 replies
0 likes
Like the Subject says, I cannot get my friend list to populate with people I am friends with through Spotify. I cannot share a track with anyone while on my iPhone. I have to get on my PC and share stuff from there. I have logged in and out. I have d...
Like the Subject says, I cannot get my friend list to populate with people I am friends with through Spotify. I cannot share a track with anyone while on my iPhone. I have to get on my PC and share s...
497 Views
0 replies
0 likes
I join the premium free trial for 7 days and today is expired that turn into free account I don't renew the premium and my iphone5 can't play any songs and radios that it always pop up" premium only" dialog I try to re-install it and re-login,It does...
I join the premium free trial for 7 days and today is expired that turn into free account I don't renew the premium and my iphone5 can't play any songs and radios that it always pop up" prem...
384 Views
0 replies
0 likes
Hello, I am a premium subscriber and any time I search for an artist or album it will not load any information. It just says "error occurred". I have tried updating the app, which did not work. I also tried deleting and then reinstalling the app whic...
Hello, I am a premium subscriber and any time I search for an artist or album it will not load any information. It just says "error occurred". I have tried updating the app, which did not work. I als...
346 Views
0 replies
0 likes
I have been struggling with the spotify app since the previous version. In fact it has been a nightmare since the new look came out. I am also running the specs as above. I have tried all the suggestions - including re installing my firmware through ...
I have been struggling with the spotify app since the previous version. In fact it has been a nightmare since the new look came out. I am also running the specs as above. I have tried all the sug...
Roadie
1116 Views
2 replies
3 likes
What happened to the ability to view track time and the amount of time remaining in the song? Also, in the new display, you can't see any information at the top of your phone such as time of day, battery life, wifi signal, etc. Please bring all of th...
What happened to the ability to view track time and the amount of time remaining in the song? Also, in the new display, you can't see any information at the top of your phone such as time of day, bat...
Casual Listener
2474 Views
6 replies
5 likes
I keep trying to add my iPod Touch as one of my premium offline devices, but it won't show up under devices.
I keep trying to add my iPod Touch as one of my premium offline devices, but it won't show up under devices.
363 Views
0 replies
0 likes
iTunes/Music has an easy way to search your library by selecting the letter on the right side of the screen. Does Spotify have an easy way like this or do I have to continue scrolling, scrolling, scrolling through everything until I reach the latter ...
iTunes/Music has an easy way to search your library by selecting the letter on the right side of the screen. Does Spotify have an easy way like this or do I have to continue scrolling...
Community Legend
851 Views
3 replies
0 likes
Hi all, hoping someone can clarify for me. Despite my efforts to play with the settings, delete unused playlists, etc., my Spotify iPhone app (newest version) is talking up 6.5Gs of space and I have nothing saved to the phone itself. My iPad app, on ...
Hi all, hoping someone can clarify for me. Despite my efforts to play with the settings, delete unused playlists, etc., my Spotify iPhone app (newest version) is talking up 6.5Gs of space and I have ...
Community Legend
1395 Views
4 replies
0 likes
