Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 27338 Views
  • 13 replies
  • 33 likes
  • 27338 Views
  • 13 replies
  • 33 likes

Solved!! Scrobble on Last.fm while iOS device is locked

Should the iOS version scrobble to Last.fm while the app is on online mode, reproducing an offline list, the device is locked and on I am on a cellular network? I've read many old posts recommending to reinstall the App but before doing that and havi...

  • Music Fan
  • Should the iOS version scrobble to Last.fm while the app is on online mode, reproducing an offline list, the device is locked and on I am on a cellular network? I've read many old posts...
  • JJMG
  • Newbie
  • 864 Views
  • 3 replies
  • 0 likes
  • iOS
    iphone
    scrobble
  • 864 Views
  • 3 replies
  • 0 likes

iOS playlists not syncing

My playlists aren't syncing to be available offline. I only had my playlist on 2 devices. I have already disabled and deleted the iCloud syncing for Spotify and it's still not working. I've tried logging out and back in, uninstalling and re-installin...

  • Newbie
  • My playlists aren't syncing to be available offline. I only had my playlist on 2 devices. I have already disabled and deleted the iCloud syncing for Spotify and it's still not working. I've tried log...
  • user-removed
  • Not applicable
  • 487 Views
  • 2 replies
  • 0 likes
  • Offline playlists unavailable
  • 487 Views
  • 2 replies
  • 0 likes

Can't play Spotify in Shazam (on iPhone)

Hello fellow Spotify users, Spotify won't connect to Shazam on my iPhone. It works fine on my iPad but every time i try to connect Shazam and Spotify I get the message " Oops! Something went wrong "... (i've attached a photo, it's in Dutch but you ge...

  • Regular
  • Hello fellow Spotify users,   Spotify won't connect to Shazam on my iPhone. It works fine on my iPad but every time i try to connect Shazam and Spotify I get the message " Oops! Something we...
  • verwoerdrv
  • Newbie
  • 1560 Views
  • 2 replies
  • 0 likes
  • 1560 Views
  • 2 replies
  • 0 likes

SPOTIFY EN EL MÓVIL

LLEVO VARIOS DÍAS QUE CUANDO CONECTO EL SPOTIFY EN EL MÓVIL NO ME SUENAN LAS CANCIONES O BIEN TARDAN MUCHO RATO EN CARGARSE, Y UNA VEZ EMPIEZA A SONAR SE VA CORTANDO LA CANCIÓN. COMO PUEDO SOLUCIONARLO? GRACIAS.

  • Newbie
  •   LLEVO VARIOS DÍAS QUE CUANDO CONECTO EL SPOTIFY EN EL MÓVIL NO ME SUENAN LAS CANCIONES O BIEN TARDAN MUCHO RATO EN CARGARSE, Y UNA VEZ EMPIEZA A SONAR SE VA CORTANDO LA CANCIÓN.   C...
  • indawx
  • Newbie
  • 366 Views
  • 3 replies
  • 0 likes
  • 366 Views
  • 3 replies
  • 0 likes

Spotify player suddenly smaller?

I opened Spotify on my iPhone 6 Plus and all seemed well, until I opened the larger player. I noticed that everything was smaller than before: the album art, the controls, everything. I did not notice an update for Spotify in the app store, so I'm as...

Screenshot
  • Music Fan
  • I opened Spotify on my iPhone 6 Plus and all seemed well, until I opened the larger player. I noticed that everything was smaller than before: the album art, the controls, everything. I did not notic...
  • cara_nc
  • Casual Listener
  • 2524 Views
  • 19 replies
  • 2 likes
  • 2524 Views
  • 19 replies
  • 2 likes

iPhone app ford audio integration

The latest version of the app (3.1) has stopped spotify working with my car. It use to work flawlessly and now I can play one song and then nothing

  • Newbie
  • The latest version of the app (3.1) has stopped spotify working with my car. It use to work flawlessly and now I can play one song and then nothing
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

New Spotify

So I downloaded the new upgrade for Spotify, didn't know that it had all the new bells and whistles (Now, Running, etc.), and I might've skipped through the whole setup thing without paying any attention, but either way, I do not have the New Spotfiy...

  • Casual Listener
  • So I downloaded the new upgrade for Spotify, didn't know that it had all the new bells and whistles (Now, Running, etc.), and I might've skipped through the whole setup thing without paying any atten...
  • Swanny
  • Community Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • New Spotify
  • 467 Views
  • 1 replies
  • 0 likes

Username changed.

I signed up to spotify with a dedicated spotify account, but then I momentarily signed in my Facebook by mistake, my username then changed to my Facebook name, I tried to log off and back on, but my Facebook name is still there, I went on to the desk...

  • Casual Listener
  • I signed up to spotify with a dedicated spotify account, but then I momentarily signed in my Facebook by mistake, my username then changed to my Facebook name, I tried to log off and back on, but my ...
  • Landygirl87
  • Casual Listener
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

Ipod nano 7th gen don't appear under device

I have an Ipod Nano that I just purchased this passed week. When connecting to spotify vie usb it does not show up under devices. I have unplugged it and plugged the usb back in several times with the same result. Can you please provide me with a sol...

  • Casual Listener
  • I have an Ipod Nano that I just purchased this passed week. When connecting to spotify vie usb it does not show up under devices. I have unplugged it and plugged the usb back in several times with th...
  • ambi_app
  • Newbie
  • 1600 Views
  • 4 replies
  • 0 likes
  • 1600 Views
  • 4 replies
  • 0 likes

Shazam fails in adding songs to automatically generated playlist

Hello,For some time Shazam cannot add songs to its automatically generated playlist on Spotify.I tried disconnecting Shazam and Spotify and then reconnecting them again, but nothing has changed.Any idea about how to fix it?

  • Casual Listener
  • Hello, For some time Shazam cannot add songs to its automatically generated playlist on Spotify. I tried disconnecting Shazam and Spotify and then reconnecting them again, but nothin...
  • PhantomDiesel
  • Roadie
  • 1039 Views
  • 1 replies
  • 0 likes
  • Playlists
    Shazam
  • 1039 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect on iPad Mini 2

I love Spotify Connect, and I use it frequently between my MacBook Air laptop and Moto X Android phone. Recently I got an iPad Mini 2, my first iOS device, and Spotify was one of the first apps I downloaded (version 3.1.0.2150). So far, it works grea...

  • Casual Listener
  • I love Spotify Connect, and I use it frequently between my MacBook Air laptop and Moto X Android phone.    Recently I got an iPad Mini 2, my first iOS device, and Spotify was one of the f...
  • PhantomDiesel
  • Roadie
  • 3768 Views
  • 4 replies
  • 0 likes
  • 3768 Views
  • 4 replies
  • 0 likes

Spotify new features for iPad

Why cant i get the new features on Spotify on my iPad?

  • Community Legend
  • Why cant i get the new features on Spotify on my iPad?
  • tleaves
  • Casual Listener
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

IPad issues

I have recently started experiencing issues with the iPad app:1) I am usually only able to listen to the first song I select. If I try to skip to the next song the play head stays at 0:00. This is affecting any song i try to stream, as well as any se...

  • Newbie
  • I have recently started experiencing issues with the iPad app: 1) I am usually only able to listen to the first song I select. If I try to skip to the next song the play head stays at 0:00. This is ...
  • DasPeter
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

I phone 6 issue

Hi I am having an issue with spotify on my iPhone ... When I press the home button the music automatically turns off or when the screen times out and goes black... The screen has to be on spotify in order for it to work ... I think it is only happeni...

  • Newbie
  • Hi I am having an issue with spotify on my iPhone ... When I press the home button the music automatically turns off or when the screen times out and goes black... The screen has to be on spotify in ...
  • PhantomDiesel
  • Roadie
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

FYI: special characters in playlist name affects offline sync

I had an issue where I was unable to sync a playlist for offline availability on my iPhone 6. I think I traced the issue: I had a special character (a plus sign, i.e. "+") in my playlist name, which was somehow preventing me from syncing my music. I ...

  • Newbie
  • I had an issue where I was unable to sync a playlist for offline availability on my iPhone 6.     I think I traced the issue: I had a special character (a plus sign, i.e. "+") i...
  • 1024 Views
  • 0 replies
  • 1 likes
  • 1024 Views
  • 0 replies
  • 1 likes

Spotify won't sync offline playlists

After an error message said that I lost download capablilites on my iPhone 6 Plus, all of my downloaded playlists were reset. All of my local tracks were lost, and now most of them won't sync. On some playlists, it syncs half of the songs, and on oth...

  • Regular
  • After an error message said that I lost download capablilites on my iPhone 6 Plus, all of my downloaded playlists were reset. All of my local tracks were lost, and now most of them won't sync. On som...
  • vturner830
  • Newbie
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Saved songs gone

All of my saved songs over night just disappeared and changed to the most random songs that I don't even know

  • Casual Listener
  • All of my saved songs over night just disappeared and changed to the most random songs that I don't even know
  • dinomight
  • Spotify Star
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Plays one song only

When I shuffle then go to another playlist then come back to the original one I was on the same song will come up on shuffle and I can't do anything to fix it it won't change to any other song but that song and it started when I was playing with the ...

  • Newbie
  • When I shuffle then go to another playlist then come back to the original one I was on the same song will come up on shuffle and I can't do anything to fix it it won't change to any other song but th...
  • MattSuda
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Solved!! Spotify new features in offline mode

Is it possible to make the new Spotify Now and Running features avaliable in offline mode?

  • Regular
  • Is it possible to make the new Spotify Now and Running features avaliable in offline mode?
  • MattSuda
  • Spotify Star
  • 922 Views
  • 3 replies
  • 0 likes
  • 922 Views
  • 3 replies
  • 0 likes

Spotify crashing can't open app

Anybody else having this problem. I cant open the app it just immediately closes.

  • Roadie
  • Anybody else having this problem. I cant open the app it just immediately closes. 
  • dinomight
  • Spotify Star
  • 470 Views
  • 1 replies
  • 0 likes
  • spotify app won't work
  • 470 Views
  • 1 replies
  • 0 likes