Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45006 Views

45 replies

10 likes

  • 45006 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111263 Views

116 replies

13 likes

Other
  • 111263 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1897 Views

0 replies

0 likes

iOS
  • 1897 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302810 Views

62 replies

16 likes

  • 302810 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128671 Views

19 replies

38 likes

  • 128671 Views
  • 19 replies
  • 38 likes

Songs not available on my phone

Need some help - i have about 900 songs in my 'starred' playlist which all appear on both my laptop and phone. However, about 300 of them won't play on my phone. They all play on my laptop and it has been synced and made available offline but these 3...

Casual Listener

Need some help - i have about 900 songs in my 'starred' playlist which all appear on both my laptop and phone. However, about 300 of them won't play on my phone. They all play on my laptop and it has...

benjernigan

Newbie

746 Views

3 replies

0 likes

  • 746 Views
  • 3 replies
  • 0 likes

NO ONE WILL HELP ME

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into my spotify account my premium prescription was over ...

Casual Listener

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into m...

Jadelane101

Casual Listener

730 Views

2 replies

0 likes

  • 730 Views
  • 2 replies
  • 0 likes

Still no SPOTIFY HEUTE/NOW in Germany?

Is there someone from germany who got the new style and the NOW function?

Regular

Is there someone from germany who got the new style and the NOW function?

t3mr0i

Regular

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

Can login but I am not premium on iphone

Hi I can login on computer and play music with my premium account but when I login on my iphone, it's not premium so I can not play music. I try my two iphone, both did not work. I deleted the app, log out and login for several times, still the same....

Casual Listener

Hi    I can login on computer and play music with my premium account but when I login on my iphone, it's not premium so I can not play music. I try my two iphone, both did not work. I del...

OviiiOne

Community Legend

535 Views

4 replies

0 likes

  • 535 Views
  • 4 replies
  • 0 likes

Why when I go to login in

Why when I go to login in I receive an error message saying, "Login Failed. You've already created an account with this email address."?

Newbie

Why when I go to login in I receive an error message saying, "Login Failed. You've already created an account with this email address."?

ActionCat

Gig Goer

821 Views

2 replies

0 likes

  • 821 Views
  • 2 replies
  • 0 likes

Neues Passwort

Hallo,Ich habe meine Emailadresse vergessen & kenne nur meinen Benutzernamen. Jetzt habe ich ein neues Handy und würde von dort aus gerne weiter Musik hören, kann mich aber nicht anmelden, weil ich weder das Passwort noch die Emailadresse weiß Was mu...

Newbie

Hallo, Ich habe meine Emailadresse vergessen & kenne nur meinen Benutzernamen. Jetzt habe ich ein neues Handy und würde von dort aus gerne weiter Musik hören, kann mich aber nicht anmelden, weil...

t3mr0i

Regular

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

iPhone App Crashing on iOS8

Ever since I've upgraded my iphone to iOS 8 the app keeps crashing everytime I try to sync my offline playlists. The app works fine if I turn off all my offline playlists, however as soon I turn on one the app crashes over and over again. I've alread...

Casual Listener

Ever since I've upgraded my iphone to iOS 8 the app keeps crashing everytime I try to sync my offline playlists. The app works fine if I turn off all my offline playlists, however as soon I turn on o...

olivema1

Newbie

2138 Views

11 replies

0 likes

  • 2138 Views
  • 11 replies
  • 0 likes

Why can't I login to the Spotify app?

I used to have Premium for .99 cents for three months but it expired so I decided to get Premium and pay monthly. I got charged but now I can't log in to the app. I created another account, logged out and couldn't get back in either. A message shows ...

Newbie

I used to have Premium for .99 cents for three months but it expired so I decided to get Premium and pay monthly. I got charged but now I can't log in to the app. I created another account, logged ou...

457 Views

0 replies

1 likes

  • 457 Views
  • 0 replies
  • 1 likes

Is it possible to download older spotify app?

Hello,I have an iphone 4 and the spotify mobile app isn't optimized for this device. Is it possible to download an older version of the app?Please don't email back the email listed, reply back on here would be great.Thank you.

Newbie

Hello, I have an iphone 4 and the spotify mobile app isn't optimized for this device. Is it possible to download an older version of the app? Please don't email back the email listed, reply bac...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Will spotify every fix the shuffle feature?

out of 2756 songs, the same artist played 4 times in a row. Additionally I almost never hear about 75% of my playlist. I will also hear the same exact song within 4 songs of each other. This has been a super painfull experience for a long time. I put...

Newbie

out of 2756 songs, the same artist played 4 times in a row. Additionally I almost never hear about 75% of my playlist. I will also hear the same exact song within 4 songs of each other. This has been...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Spotify Ads

I am using the free version of Spotify, on my iPhone, and I hear more ads for Spotify than I do for other companies. How are artists going to get paid ad revenue when most of the commercials are from spotify itself and i've read many artists complain...

Roadie

I am using the free version of Spotify, on my iPhone, and I hear more ads for Spotify than I do for other companies. How are artists going to get paid ad revenue when most of the commercials are from...

DasPeter

Community Legend

1513 Views

6 replies

0 likes

Other
  • 1513 Views
  • 6 replies
  • 0 likes

Playlists and my music on my Macbook but not on my Iphone/IPad

I have Spotify Premium. On my Macbook Air, I can find my whole collection of albums and music, as well as some playlists. I would like to find them on my Iphone and my Ipad, but I cannot. How can I resolve the problem??? Thank you for your help.

Music Fan

I have Spotify Premium. On my Macbook Air, I can find my whole collection of albums and music, as well as some playlists. I would like to find them on my Iphone and my Ipad, but I cannot. How ca...

654 Views

0 replies

0 likes

  • 654 Views
  • 0 replies
  • 0 likes

No green tick and won't queue

I am a Spotify Premium-user and I like to tick a lot of songs. This way they end up in my "Songs".My problem is while most of my songs get the green tick (the offline mode) - some don't. As you can see in my screenshot! I have no problem playing thes...

Casual Listener

I am a Spotify Premium-user and I like to tick a lot of songs. This way they end up in my "Songs". My problem is while most of my songs get the green tick (the offline mode) - some don't. As yo...

541 Views

0 replies

0 likes

  • 541 Views
  • 0 replies
  • 0 likes

Spotify not working on iPad

I have a iPad , iPod and iPad & playstation it works on all apart from my iPad it doesn't let me log in. It says "could not establish a connection to our spotify service. Make sure your network connection is working and try again." One my internet is...

Casual Listener

I have a iPad , iPod and iPad & playstation it works on all apart from my iPad it doesn't let me log in. It says "could not establish a connection to our spotify service. Make sure your network c...

Sam-F

Casual Listener

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

Spotify Radio Question

Im very new to Spotify, so Im still learning a lot about how to use the app on my iphone (which is where I mostly use it). So far, I think my favorite feature of Spotify is RADIO. I can listen to random songs that are similar to what I like. And I lo...

Newbie

Im very new to Spotify, so Im still learning a lot about how to use the app on my iphone (which is where I mostly use it).   So far, I think my favorite feature of Spotify is RADIO. I can list...

meahtenoha

Spotify

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

iOS app starts to shuffle tracks after it connects to the desktop app

I've had this for quite a while: if I am playing an album on my iPod app and the PC my desktop app is open, it connects to it and then starts to play the tracks shuffled (from the iPod). First I checked if by any chance I had shuffle mode on, but no ...

Visitor

I've had this for quite a while: if I am playing an album on my iPod app and the PC my desktop app is open, it connects to it and then starts to play the tracks shuffled (from the iPod). First I chec...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

No playlists, empty "Starred" with stuck "Loading" message

Well, today I've opened Spotify on my phone just to find it missing all my playlists and non-local songs. I was in offline mode before that, but even after going into "online" and restarting app several times - this still is the problem I'm facing.Al...

Newbie

Well, today I've opened Spotify on my phone just to find it missing all my playlists and non-local songs.  I was in offline mode before that, but even after going into "online" and restarting a...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

problemi app spotify

io ho un probelma , dal pc mi fa loggare a spotify , ma dal mio iphone mi continua a dire "login non riuscito" non capisco come mai, ho provato a reinstallarlo , a cambiare password, a collegarmi con il 4g e cn wifi ma nulla.non mi fa loggare a spoti...

Casual Listener

io ho un probelma , dal pc mi fa loggare a spotify , ma dal mio iphone mi continua a dire "login non riuscito" non capisco come mai, ho provato a reinstallarlo , a cambiare password, a collegarmi con...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Shuffle playlist

I have a question about how the system shuffles your playlist. I have about 70 or 80 songs and each time I turn on my music it plays the same 10 or 15 songs over and over and I never hear otherusic that I have in my list. How do I get it to play my o...

Casual Listener

I have a question about how the system shuffles your playlist. I have about 70 or 80 songs and each time I turn on my music it plays the same 10 or 15 songs over and over and I never hear otherusic t...

user-removed

Not applicable

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes