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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

239367 Views

27 replies

5 likes

  • 239367 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

121232 Views

118 replies

13 likes

Other
  • 121232 Views
  • 118 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2793 Views

0 replies

0 likes

iOS
  • 2793 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306319 Views

62 replies

16 likes

  • 306319 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131354 Views

19 replies

38 likes

  • 131354 Views
  • 19 replies
  • 38 likes

Spotify notification panel ios

Hi guys I am wondering if any one can help. I currently use spotify on android and I am planning to try out ios. Does ios have the same spotify notification as android does when you pull down from the top and view notifications and you can see your s...

Newbie

Hi guys   I am wondering if any one can help.  I currently use spotify on android and I am planning to try out ios. Does ios have the same spotify notification as android does when you pu...

Fishtaco

Community Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Add to Playlist Bug?

When I'm online, I have the option to "add to playlist" by selecting the "..." right from within the "my music" list. However, when I'm offline, this option disappears and now I must bring up the "song page" for the "add to playlist" option to appear...

Casual Listener

When I'm online, I have the option to "add to playlist" by selecting the "..." right from within the "my music" list. However, when I'm offline, this option disappears and now I must bring up the "so...

Vivinaut

Casual Listener

488 Views

1 replies

1 likes

  • 488 Views
  • 1 replies
  • 1 likes

Lost all my saved to offline songs

hopefully i can get some help. I had a good number of songs saved for offline use on my phone to listen to while im out of the country. Sometime today, every album that i made available offline wasnt there anymore. They were still saved but i have to...

Newbie

hopefully i can get some help.  I had a good number of songs saved for offline use on my phone to listen to while im out of the country.  Sometime today, every album that i made available o...

driveflanger

Community Legend

682 Views

1 replies

0 likes

  • 682 Views
  • 1 replies
  • 0 likes

Album sort changed? (Ipad)

Just pulled up Spotify on my iPad, and the album section of 'Your Music' has changed completely. The album view is pretty much the only way I listen to my music, and it's been changed to where the artists beginning with a number are at the end now, a...

Regular

Just pulled up Spotify on my iPad, and the album section of 'Your Music' has changed completely. The album view is pretty much the only way I listen to my music, and it's been changed to where the ar...

Edelbeb

Roadie

3951 Views

18 replies

1 likes

  • 3951 Views
  • 18 replies
  • 1 likes

Synced File on iPhone is not the same as the Local File on laptop

I have a bunch of local files on my laptop that sync to my iPhone 6. The problem I am having (besides having to turn off the firewall to even get it to sync in the first place) is that there is one track from the Xenosaga soundtrack that got synced t...

Newbie

I have a bunch of local files on my laptop that sync to my iPhone 6. The problem I am having (besides having to turn off the firewall to even get it to sync in the first place) is that there is one t...

620 Views

0 replies

0 likes

iphone
local file
syncing
  • 620 Views
  • 0 replies
  • 0 likes

Songs not available on my phone

Need some help - i have about 900 songs in my 'starred' playlist which all appear on both my laptop and phone. However, about 300 of them won't play on my phone. They all play on my laptop and it has been synced and made available offline but these 3...

Casual Listener

Need some help - i have about 900 songs in my 'starred' playlist which all appear on both my laptop and phone. However, about 300 of them won't play on my phone. They all play on my laptop and it has...

benjernigan

Newbie

755 Views

3 replies

0 likes

  • 755 Views
  • 3 replies
  • 0 likes

NO ONE WILL HELP ME

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into my spotify account my premium prescription was over ...

Casual Listener

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into m...

Jadelane101

Casual Listener

735 Views

2 replies

0 likes

  • 735 Views
  • 2 replies
  • 0 likes

Still no SPOTIFY HEUTE/NOW in Germany?

Is there someone from germany who got the new style and the NOW function?

Regular

Is there someone from germany who got the new style and the NOW function?

t3mr0i

Regular

672 Views

3 replies

0 likes

  • 672 Views
  • 3 replies
  • 0 likes

Can login but I am not premium on iphone

Hi I can login on computer and play music with my premium account but when I login on my iphone, it's not premium so I can not play music. I try my two iphone, both did not work. I deleted the app, log out and login for several times, still the same....

Casual Listener

Hi    I can login on computer and play music with my premium account but when I login on my iphone, it's not premium so I can not play music. I try my two iphone, both did not work. I del...

OviiiOne

Community Legend

556 Views

4 replies

0 likes

  • 556 Views
  • 4 replies
  • 0 likes

Why when I go to login in

Why when I go to login in I receive an error message saying, "Login Failed. You've already created an account with this email address."?

Newbie

Why when I go to login in I receive an error message saying, "Login Failed. You've already created an account with this email address."?

ActionCat

Gig Goer

842 Views

2 replies

0 likes

  • 842 Views
  • 2 replies
  • 0 likes

Neues Passwort

Hallo,Ich habe meine Emailadresse vergessen & kenne nur meinen Benutzernamen. Jetzt habe ich ein neues Handy und würde von dort aus gerne weiter Musik hören, kann mich aber nicht anmelden, weil ich weder das Passwort noch die Emailadresse weiß Was mu...

Newbie

Hallo, Ich habe meine Emailadresse vergessen & kenne nur meinen Benutzernamen. Jetzt habe ich ein neues Handy und würde von dort aus gerne weiter Musik hören, kann mich aber nicht anmelden, weil...

t3mr0i

Regular

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

iPhone App Crashing on iOS8

Ever since I've upgraded my iphone to iOS 8 the app keeps crashing everytime I try to sync my offline playlists. The app works fine if I turn off all my offline playlists, however as soon I turn on one the app crashes over and over again. I've alread...

Casual Listener

Ever since I've upgraded my iphone to iOS 8 the app keeps crashing everytime I try to sync my offline playlists. The app works fine if I turn off all my offline playlists, however as soon I turn on o...

olivema1

Newbie

2191 Views

11 replies

0 likes

  • 2191 Views
  • 11 replies
  • 0 likes

Why can't I login to the Spotify app?

I used to have Premium for .99 cents for three months but it expired so I decided to get Premium and pay monthly. I got charged but now I can't log in to the app. I created another account, logged out and couldn't get back in either. A message shows ...

Newbie

I used to have Premium for .99 cents for three months but it expired so I decided to get Premium and pay monthly. I got charged but now I can't log in to the app. I created another account, logged ou...

466 Views

0 replies

1 likes

  • 466 Views
  • 0 replies
  • 1 likes

Is it possible to download older spotify app?

Hello,I have an iphone 4 and the spotify mobile app isn't optimized for this device. Is it possible to download an older version of the app?Please don't email back the email listed, reply back on here would be great.Thank you.

Newbie

Hello, I have an iphone 4 and the spotify mobile app isn't optimized for this device. Is it possible to download an older version of the app? Please don't email back the email listed, reply bac...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Will spotify every fix the shuffle feature?

out of 2756 songs, the same artist played 4 times in a row. Additionally I almost never hear about 75% of my playlist. I will also hear the same exact song within 4 songs of each other. This has been a super painfull experience for a long time. I put...

Newbie

out of 2756 songs, the same artist played 4 times in a row. Additionally I almost never hear about 75% of my playlist. I will also hear the same exact song within 4 songs of each other. This has been...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Spotify Ads

I am using the free version of Spotify, on my iPhone, and I hear more ads for Spotify than I do for other companies. How are artists going to get paid ad revenue when most of the commercials are from spotify itself and i've read many artists complain...

Roadie

I am using the free version of Spotify, on my iPhone, and I hear more ads for Spotify than I do for other companies. How are artists going to get paid ad revenue when most of the commercials are from...

DasPeter

Community Legend

1564 Views

6 replies

0 likes

Other
  • 1564 Views
  • 6 replies
  • 0 likes

Playlists and my music on my Macbook but not on my Iphone/IPad

I have Spotify Premium. On my Macbook Air, I can find my whole collection of albums and music, as well as some playlists. I would like to find them on my Iphone and my Ipad, but I cannot. How can I resolve the problem??? Thank you for your help.

Music Fan

I have Spotify Premium. On my Macbook Air, I can find my whole collection of albums and music, as well as some playlists. I would like to find them on my Iphone and my Ipad, but I cannot. How ca...

664 Views

0 replies

0 likes

  • 664 Views
  • 0 replies
  • 0 likes

No green tick and won't queue

I am a Spotify Premium-user and I like to tick a lot of songs. This way they end up in my "Songs".My problem is while most of my songs get the green tick (the offline mode) - some don't. As you can see in my screenshot! I have no problem playing thes...

Casual Listener

I am a Spotify Premium-user and I like to tick a lot of songs. This way they end up in my "Songs". My problem is while most of my songs get the green tick (the offline mode) - some don't. As yo...

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

Spotify not working on iPad

I have a iPad , iPod and iPad & playstation it works on all apart from my iPad it doesn't let me log in. It says "could not establish a connection to our spotify service. Make sure your network connection is working and try again." One my internet is...

Casual Listener

I have a iPad , iPod and iPad & playstation it works on all apart from my iPad it doesn't let me log in. It says "could not establish a connection to our spotify service. Make sure your network c...

Sam-F

Casual Listener

566 Views

2 replies

0 likes

  • 566 Views
  • 2 replies
  • 0 likes