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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137448 Views
  • 503 replies
  • 108 likes
  • 137448 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96294 Views
  • 19 replies
  • 38 likes
  • 96294 Views
  • 19 replies
  • 38 likes

Song list has blank segments and jumbled songs

there are blank grey segments in the list and some songs are out of place! Some of the songs i pressed to play played a different song! Help!!

  • Newbie
  • there are blank grey segments in the list and some songs are out of place! Some of the songs i pressed to play played a different song! Help!!
  • 420 Views
  • 0 replies
  • 1 likes
  • 420 Views
  • 0 replies
  • 1 likes

Delete account

Hi, I signed up for the 30- day trial and I don't want an account anymore. How do I delete it?

  • Casual Listener
  • Hi, I signed up for the 30- day trial and I don't want an account anymore. How do I delete it?
  • OviiiOne
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Won't load since July 14 update

My iphone 6+ won't load spotify since the upgrade yesterday - worked perfectly till then - I have seen others report same in the app review

  • Newbie
  • My iphone 6+ won't load spotify since the upgrade yesterday - worked perfectly till then - I have seen others report same in the app review
  • MattSuda
  • Spotify Star
  • 516 Views
  • 1 replies
  • 0 likes
  • iphone 6 plus
  • 516 Views
  • 1 replies
  • 0 likes

Solved!! My tracks keep getting greyed out! Help!

Jssica Reedy's album Transparent will not play at all,it is on Spotify's website but even there all the tracks are greyed out how do I listen to it? Can this be fixe d?

  • Newbie
  • Jssica Reedy's album Transparent will not play at all,it is on Spotify's website but even there all the tracks are greyed out how do I listen to it? Can this be fixe d?
  • PhantomDiesel
  • Roadie
  • 4650 Views
  • 2 replies
  • 0 likes
  • 4650 Views
  • 2 replies
  • 0 likes

How can I play Spotify through 3G but without downloading music to my phone?

I have an iphone that does not have any capacity to download my music files. I have tried, unsuccessfully, to get itunes to play through the icloud and wondered if, by purchasing Spotify Premium, I could play all of my music through Spotfiy when I do...

  • Newbie
  • I have an iphone that does not have any capacity to download my music files. I have tried, unsuccessfully, to get itunes to play through the icloud and wondered if, by purchasing Spotify Premium, I c...
  • PhantomDiesel
  • Roadie
  • 1265 Views
  • 2 replies
  • 0 likes
  • 1265 Views
  • 2 replies
  • 0 likes

APP doesn't accept my username/pw - website does!

Hi, I've just created an account and upgradet to premium. Neither the program on my macbook, nor the apps on my iphones accept username/pw, on the website it works well. I've changed PW a few times, but the problem remains the same: neither program n...

  • Newbie
  • Hi,   I've just created an account and upgradet to premium. Neither the program on my macbook, nor the apps on my iphones accept username/pw, on the website it works well. I've changed PW a fe...
  • PhantomDiesel
  • Roadie
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Discover function for working

For last couple of weeks, the duscover page shows the same list of recommendations. Not sure why? I am seeing this both in my iPhone and desktop. I tried logging out and in but does n't help? Is discover no longer supoprted? Discover was one of the t...

  • Regular
  • For last couple of weeks, the duscover page shows the same list of recommendations. Not sure why? I am seeing this both in my iPhone and desktop. I tried logging out and in but does n't help? Is disc...
  • Bindu
  • Regular
  • 775 Views
  • 9 replies
  • 0 likes
  • 775 Views
  • 9 replies
  • 0 likes

How do I display seconds throughout the entirety of the song?

Hi. I teach excercise classes and que the class at various second counts during the song. At the last iphone Spotify update, my seconds only appear briefly and then disappear unless I tap the screen. Is there a setting that will allow the seconds to ...

  • Newbie
  • Hi.   I teach excercise classes and que the class at various second counts during the song.  At the last iphone Spotify update, my seconds only appear briefly and then disappear unless I ...
  • DasPeter
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Play queue malfuntioning

Recently, spotify has been malfunctioning whenever i try to shuffle play playlists. I'll begin a playlist in shuffle mode and then after a few songs, the queue of songs will clear only leaving a couple of songs that will then repeat over and over. It...

  • Newbie
  • Recently, spotify has been malfunctioning whenever i try to shuffle play playlists. I'll begin a playlist in shuffle mode and then after a few songs, the queue of songs will clear only leaving a coup...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Spotify has been inexplicably quieter on iOS since last week and that's bad news.

As a professional audio engineer, I'm very used to exactly how loud my spotify is when streaming over bluetooth at a given volume on my car stereo. Which is exactly why last week I was surpised to press play upon getting into the car and have my audi...

  • Casual Listener
  • As a professional audio engineer,  I'm very used to exactly how loud my spotify is when streaming over bluetooth at a given volume on my car stereo.  Which is exactly why last week I was su...
  • Jasondrake
  • Newbie
  • 3648 Views
  • 3 replies
  • 0 likes
  • 3648 Views
  • 3 replies
  • 0 likes

Premium Account blocked

Hi, I had to create a new account just to post this message! I'm trying to access and get an answer for days now and spotify is making it very hard for me to get any further! My other account is blocked. I'm not sure how but i managed to post a messa...

  • Newbie
  • Hi,   I had to create a new account just to post this message! I'm trying to access and get an answer for days now and spotify is making it very hard for me to get any further!   M...
  • MattSuda
  • Spotify Star
  • 535 Views
  • 1 replies
  • 0 likes
  • 535 Views
  • 1 replies
  • 0 likes

Problem with the "Recently listened" section

I have a little bug on the "recently listened" section. Indeed the album and playlist covers "overlapse". It's not very convenient (and not very beautiful). Do you know about this? Maybe the problem is with me because i'm on the iOS 9 Public Beta. I'...

  • Visitor
  • I have a little bug on the "recently listened" section. Indeed the album and playlist covers "overlapse". It's not very convenient (and not very beautiful). Do you know about this? Maybe the problem ...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Problem with album cover

I have a problem in the spotify iOS app, when I play a song on the "album" section, there is no pictur for the song in the app and on the lockscreen! I'm in the Premium 7-days test period. What's the matter?

  • Visitor
  • I have a problem in the spotify iOS app, when I play a song on the "album" section, there is no pictur for the song in the app and on the lockscreen! I'm in the Premium 7-days test period. What's the...
  • user-removed
  • Not applicable
  • 751 Views
  • 3 replies
  • 0 likes
  • 751 Views
  • 3 replies
  • 0 likes

IPad landscape orientation

In the last iOS ver 3.50, the Radio section is hidden out of view in landscape mode and you need to scroll up to see the stations when u turn it portrait it shows normally iOS 7.1.2. Has anybody seen this? Thx

  • Newbie
  • In the last iOS ver 3.50, the Radio section is hidden out of view in landscape mode and you need to scroll up to see the stations when u turn it portrait it shows normally iOS 7.1.2. Has anybody seen...
  • 348 Views
  • 0 replies
  • 1 likes
  • 348 Views
  • 0 replies
  • 1 likes

Shuffle ipad

I have free account but i use spotify on a ipad mini. Why is actived shuffle?

  • Newbie
  • I have free account but i use spotify on a ipad mini. Why is actived shuffle?
  • OviiiOne
  • Community Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

asked for age...

When I went onto Spotify on my iPhone, a grey box came up asking why I upgraded to premium when I didn't. So I clicked "I wasn't aware...." or something like that, then it asked me for my age! Did this happen to anyone else or just me? I hope is isn'...

  • Newbie
  • When I went onto Spotify on my iPhone, a grey box came up asking why I upgraded to premium when I didn't. So I clicked "I wasn't aware...." or something like that, then it asked me for my age! Did th...
  • 524 Views
  • 0 replies
  • 0 likes
  • age
    maybe
  • 524 Views
  • 0 replies
  • 0 likes

Can't log in

Please someone help, Okay I just started the spotify upgrade thing for the first three months are 99 cents and now I can't log into my iphone or computer and I have changed my password like three times and everytime I try to log in it just says your ...

  • Newbie
  • Please someone help, Okay I just started the spotify upgrade thing for the first three months are 99 cents and now I can't log into my iphone or computer and I have changed my password like three tim...
  • MattSuda
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes