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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38212 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103714 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1355 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299511 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126239 Views

19 replies

38 likes

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Spotify app crashing upon launch

Hello there Spotify community. Everytime I launch my Spotify app on my iPhone 5S, it immediately crashes after the 'loading elipses' fade out. I opened the application from my phone, then it simply closed!I've tried uninstalling it and re-installing ...

Regular

Hello there Spotify community.   Everytime I launch my Spotify app on my iPhone 5S, it immediately crashes after the 'loading elipses' fade out.   I opened the application from my phone...

Tylky

Regular

515 Views

1 replies

0 likes

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Radio New button missing

I have just joined Premium. When I tap Radio on iPad, there is no option to create a new station. Can somebody help?

Newbie

I have just joined Premium. When I tap Radio on iPad, there is no option to create a new station. Can somebody help?

324 Views

0 replies

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Lost playlists only on ios app

Hi!All my playlists are gone on my ios app. On desktop app I still have them. I have logged in with a same id and subscription status is still premium. I can see a couple of my playlists in "recently played" list when I access my music, but when I ch...

Newbie

Hi! All my playlists are gone on my ios app. On desktop app I still have them. I have logged in with a same id and subscription status is still premium. I can see a couple of my playlists in "recent...

321 Views

0 replies

0 likes

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How does "Available Offline" count files?

Where does Spotify get its "Available Offline" files from and how does it effect the 3,333 songs/device limit?Let's say that I have a playlist with 10 songs, 4 of which are "Local Files" on my desktop, When I save the file for "Offline" listening on ...

Music Fan

Where does Spotify get its "Available Offline" files from and how does it effect the 3,333 songs/device limit? Let's say that I have a playlist with 10 songs, 4 of which are "Local Files" on my de...

425 Views

0 replies

0 likes

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Wrong songs being played

hello,I have a weird problem. When I go into my songs on the spotify app, whatever I play it plays the wrong song. Example is currently it says "a star is born" is the first song so when I select to play it, drake - 0 to 100 plays. Drake - 0 to 100 s...

Newbie

hello, I have a weird problem. When I go into my songs on the spotify app, whatever I play it plays the wrong song. Example is currently it says "a star is born" is the first song so when I select...

Davant908

Regular

390 Views

1 replies

0 likes

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My friend list is not populating when attempting to share a track with people.

Like the Subject says, I cannot get my friend list to populate with people I am friends with through Spotify. I cannot share a track with anyone while on my iPhone. I have to get on my PC and share stuff from there. I have logged in and out. I have d...

Casual Listener

Like the Subject says, I cannot get my friend list to populate with people I am friends with through Spotify. I cannot share a track with anyone while on my iPhone. I have to get on my PC and share s...

506 Views

0 replies

0 likes

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Spotify can't play any songs and radios when premium free trial expired.

I join the premium free trial for 7 days and today is expired that turn into free account I don't renew the premium and my iphone5 can't play any songs and radios that it always pop up" premium only" dialog I try to re-install it and re-login,It does...

Newbie

I join the premium free trial for 7 days and today is expired that turn into free account   I don't renew the premium and my iphone5 can't play any songs and radios that it always pop up" prem...

392 Views

0 replies

0 likes

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Artist/Album loading error

Hello, I am a premium subscriber and any time I search for an artist or album it will not load any information. It just says "error occurred". I have tried updating the app, which did not work. I also tried deleting and then reinstalling the app whic...

Newbie

Hello, I am a premium subscriber and any time I search for an artist or album it will not load any information. It just says "error occurred". I have tried updating the app, which did not work. I als...

364 Views

0 replies

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Crash while Syncing - Touch IOS 6.1.6 and Spotify App 1.8.1.8

I have been struggling with the spotify app since the previous version. In fact it has been a nightmare since the new look came out. I am also running the specs as above. I have tried all the suggestions - including re installing my firmware through ...

Regular

I have been struggling with the spotify app since the previous version. In fact it has been a nightmare since the new look came out. I am also running the specs as above. I have tried all the sug...

Theothistle

Roadie

1136 Views

2 replies

3 likes

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Track Time and Display

What happened to the ability to view track time and the amount of time remaining in the song? Also, in the new display, you can't see any information at the top of your phone such as time of day, battery life, wifi signal, etc. Please bring all of th...

Casual Listener

What happened to the ability to view track time and the amount of time remaining in the song? Also, in the new display, you can't see any information at the top of your phone such as time of day, bat...

joesuburbs

Casual Listener

2548 Views

6 replies

5 likes

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  • 6 replies
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Why is my iPod Touch not showing up

I keep trying to add my iPod Touch as one of my premium offline devices, but it won't show up under devices.

Roadie

I keep trying to add my iPod Touch as one of my premium offline devices, but it won't show up under devices.  

375 Views

0 replies

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How to scroll through Your Music by selecting a letter like on iTunes?

iTunes/Music has an easy way to search your library by selecting the letter on the right side of the screen. Does Spotify have an easy way like this or do I have to continue scrolling, scrolling, scrolling through everything until I reach the latter ...

Casual Listener

iTunes/Music has an easy way to search your library by selecting the letter on the right side of the screen.     Does Spotify have an easy way like this or do I have to continue scrolling...

Nico

Community Legend

874 Views

3 replies

0 likes

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Solved!! iPhone app eating 6.5Gs of space.

Hi all, hoping someone can clarify for me. Despite my efforts to play with the settings, delete unused playlists, etc., my Spotify iPhone app (newest version) is talking up 6.5Gs of space and I have nothing saved to the phone itself. My iPad app, on ...

Music Fan

Hi all, hoping someone can clarify for me. Despite my efforts to play with the settings, delete unused playlists, etc., my Spotify iPhone app (newest version) is talking up 6.5Gs of space and I have ...

kbrooksc

Community Legend

1426 Views

4 replies

0 likes

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My list of artists not on my Iphone 4s and Ipad

Hello there,I would like to find my list of artists on my Iphone 4s and my Ipad as it is on my Macbook but I cannot. I have Spotify Premium and I thought I could find the same lists when I sign in but it is not. How can I do, can you help me Please? ...

Music Fan

Hello there, I would like to find my list of artists on my Iphone 4s and my Ipad as it is on my Macbook but I cannot. I have Spotify Premium and I thought I could find the same lists when I sign in ...

518 Views

0 replies

0 likes

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Tracksprünge

Hallo ich habe das Problem das ich des öfteren tracksprünge habe, so als ob ich den shuffel Modus aktiviert hätte. Da ich zum größten Teil Hörbücher auf spotify höre stört das doch sehr .

Newbie

Hallo ich habe das Problem das ich des öfteren tracksprünge habe, so als ob ich den shuffel Modus aktiviert hätte. Da ich zum größten Teil Hörbücher auf spotify höre stört das doch sehr .

Nico

Community Legend

388 Views

1 replies

0 likes

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[iOS8.4] Can not install Spotify

Hey all, i tried to install Spotify on my iPhone 6.A week ago i deleted this app because I had no space for my videos on an event. Now I want to install the app and in the App Store I can click on this cloud icon ... then it turns to a +Update icon.I...

Newbie

Hey all,   i tried to install Spotify on my iPhone 6. A week ago i deleted this app because I had no space for my videos on an event.   Now I want to install the app and in the App Sto...

402 Views

0 replies

1 likes

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Solved!! Spotify for iOS 5.1.1?

Trying to download Spotify on my first gen iPad and it says I need iOS 6.0 to install. I am not given the option to install the most recent compatible version like I get on other apps. I found the Spotify for iOS 4.0 app, but why should I be forced t...

Regular

Trying to download Spotify on my first gen iPad and it says I need iOS 6.0 to install. I am not given the option to install the most recent compatible version like I get on other apps. I found the Sp...

jbaker110

Gig Goer

73768 Views

19 replies

0 likes

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The only way it worked for me was

If you already have an iCloud backup in place, which includes the IOS6 Spotify app, you should reset your iPod, delete all content and configurations and then reinstall the Cloud (!) backup. In my case, it's loading all apps from the cloud ("restorin...

Regular

If you already have an iCloud backup in place, which includes the IOS6 Spotify app, you should reset your iPod, delete all content and configurations and then reinstall the Cloud (!) backup. In my ca...

553 Views

0 replies

0 likes

Icloud backup
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