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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 88535 Views
  • 19 replies
  • 38 likes
  • 88535 Views
  • 19 replies
  • 38 likes

Iphone 5s - IOS 8.4 - Skipping in background when accessing other apps - with EQ on.

Iphone 5s - IOS 8.4 - Skipping in background when accessing other apps - with EQ on.No Jailbreak. Has there been a change to the way the program works in the background? Have not had this issue before. Not using any graphically intensive applications...

  • Gig Goer
  • Iphone 5s - IOS 8.4 - Skipping in background when accessing other apps - with EQ on. No Jailbreak.   Has there been a change to the way the program works in the background? Have not had this ...
  • user-removed
  • Not applicable
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

iPad issue

I have spotify premium 3.2.0.1554 stalled on my iPad Air running 8.3. When using spotify app today, each time I switched to another app, email for example or the iPad went into lock screen, spotify stopped playing music but resumes when the app is se...

  • Visitor
  • I have spotify premium 3.2.0.1554 stalled on my iPad Air running 8.3. When using spotify app today, each time I switched to another app, email for example or the iPad went into lock screen, spotify s...
  • user-removed
  • Not applicable
  • 609 Views
  • 4 replies
  • 0 likes
  • 609 Views
  • 4 replies
  • 0 likes

Local Files Issue / Syncing Issue

I must that the iOS app for Spotiy seems to bring up more issues, then it fixes with every update. I now have 'local files' on my iPhone, that are greyed out. This means I can't listen to them. On my Mac I've deleted all local files, but the syncing ...

  • Regular
  • I must that the iOS app for Spotiy seems to bring up more issues, then it fixes with every update.   I now have 'local files' on my iPhone, that are greyed out. This means I can't listen to ...
  • GroveAitkenhead
  • Casual Listener
  • 544 Views
  • 3 replies
  • 0 likes
  • 544 Views
  • 3 replies
  • 0 likes

Solved!! Album Cover not showing in update 3.4.0

Hello,I'm using Spotify 3.4.0 on my iPhone 5C (iOS 8.4) and recently I had to re-sync my Offline playlist and realize that none of the songs had their album covers.I searched the forums and the few topics with this issue said it was solved a couple u...

  • Casual Listener
  • Hello, I'm using Spotify 3.4.0 on my iPhone 5C (iOS 8.4) and recently I had to re-sync my Offline playlist and realize that none of the songs had their album covers. I searched the forums and t...
  • MattSuda
  • Spotify Star
  • 691 Views
  • 3 replies
  • 0 likes
  • 691 Views
  • 3 replies
  • 0 likes

Error con iPhone 6

He actualizado spotify y solamente suena la 1ª canción, luego dejan de sonar aunque le de al play. Si reinstalo la app vuelve a sonar 1 canción y luego nada. En iphone 5 si va bien

  • Newbie
  • He actualizado spotify y solamente suena la 1ª canción, luego dejan de sonar aunque le de al play. Si reinstalo la app vuelve a sonar 1 canción y luego nada. En iphone 5 si va bien
  • Ivan92
  • Community Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

Music wont sync

As the topic says, my music wont sync, i have an iphone 4 with 3.7g available, i've done literally everything it says in every post about this but nothing works, right now i am trying que set offline mode solution but it doesnt sync anyways, i have g...

  • Newbie
  • As the topic says, my music wont sync, i have an iphone 4 with 3.7g available, i've done literally everything it says in every post about this but nothing works, right now i am trying que set offline...
  • Ivan92
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Account settings

All of my spotify accounts have told me I can only be abroad for 14 days which would make sense if I was abroad. I am not in the US nor have I ever lived there but thats what it says when I go into settings. Now when I try to change my country it onl...

  • Newbie
  • All of my spotify accounts have told me I can only be abroad for 14 days which would make sense if I was abroad. I am not in the US nor have I ever lived there but thats what it says when I go into s...
  • mike_vengeance
  • Roadie
  • 1127 Views
  • 1 replies
  • 0 likes
  • 1127 Views
  • 1 replies
  • 0 likes

Deleted my Facebook & Gmail. How can I still login to my spotify premium? User ID 1238129741

I have signed up using gmail and Facebook account but lately I have deleted my accounts so because of that I can't access to my account it says email id is not associated with spotify.My user ID is 1238129741Please help asap I got so many playlist of...

  • Newbie
  • I have signed up using gmail and Facebook account but lately I have deleted my accounts so because of that I can't access to my account it says email id is not associated with spotify. My user ID is...
  • mike_vengeance
  • Roadie
  • 305 Views
  • 1 replies
  • 1 likes
  • 305 Views
  • 1 replies
  • 1 likes

How do I cancel my subscription on the 1 month trial.

I need help canceling my subscription to the 1 month trial and I tried the spotty support options and it doesn't have the "do you want to cancel?" And I need help because I don't want to get charged $12.99

  • Newbie
  • I need help canceling my subscription to the 1 month trial and I tried the spotty support options and it doesn't have the "do you want to cancel?" And I need help because I don't want to get charged ...
  • Jordi
  • Community Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

New Iphone App for Spotify missing stereo detail via bluetooth!

I was forced to upgrade recently to the new version of Spotify for my Iphone. I immediately noticed on some songs the guitar stereo track has disappeared on certain tracks. I had listened to these tracks on the previous version and all the guitars co...

  • Regular
  • I was forced to upgrade recently to the new version of Spotify for my Iphone. I immediately noticed on some songs the guitar stereo track has disappeared on certain tracks. I had listened to these tr...
  • Leftee
  • Regular
  • 855 Views
  • 1 replies
  • 0 likes
  • Spotify Iphone not in stereo via bluetooth
  • 855 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Won't Pause - keeps going back to play (CarPlay)

Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode. Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the app on the phone directly after a few seconds the music starts play...

  • Regular
  • Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode.    Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the a...
  • mmlabbd
  • Regular
  • 16933 Views
  • 16 replies
  • 4 likes
  • Carplay
    iOS
    IOS 8.3
    iPhone 5S
    pause
  • 16933 Views
  • 16 replies
  • 4 likes

Solved!! Iphone 4S won't download playlists over wifi - works fine with 3G

As the topic says, my IPhone 4S won't download playlists for offline use (I'm a premium subscriber) using the wifi conection. If I switch on "Sync over 2G/3G", the songs begin to download immediately. Also, I cannot get the phone to show up in the "D...

  • Regular
  • As the topic says, my IPhone 4S won't download playlists for offline use (I'm a premium subscriber) using the wifi conection. If I switch on "Sync over 2G/3G", the songs begin to download immediately...
  • Jemoer
  • Newbie
  • 5896 Views
  • 27 replies
  • 0 likes
  • 5896 Views
  • 27 replies
  • 0 likes

Solved!! Playlists wont download?

I've had Spotify Premium for a couple months now and it was working well until recently.I'm unable to download artists and albums to my spotify to play offline.I click "save" and switch everything to "available offline," but the little download arrow...

  • Casual Listener
  • I've had Spotify Premium for a couple months now and it was working well until recently. I'm unable to download artists and albums to my spotify to play offline. I click "save"  and switch eve...
  • Tsellers
  • Newbie
  • 815 Views
  • 5 replies
  • 0 likes
  • 815 Views
  • 5 replies
  • 0 likes

Premium not updating on iPhone

I just signed up for spotify premium so I could stream to my iPhone, yet its still showing that I am a free user everytime I log into the app. I have tried deleting and redownloading it and still no luck.

  • Newbie
  • I just signed up for spotify premium so I could stream to my iPhone, yet its still showing that I am a free user everytime I log into the app. I have tried deleting and redownloading it and still no ...
  • ajones10
  • Newbie
  • 631 Views
  • 4 replies
  • 0 likes
  • 631 Views
  • 4 replies
  • 0 likes

Some songs will Play on desktop but not iphone or ipad

Music saved to starred list will play on notebook but not iphone. Most songs work, but not all of them. They appear in the list but still wont play even when in online mode..

  • Newbie
  • Music saved to starred list will play on notebook but not iphone. Most songs work, but not all of them. They appear in the list but still wont play even when in online mode..
  • OtterD267
  • Newbie
  • 970 Views
  • 5 replies
  • 1 likes
  • 970 Views
  • 5 replies
  • 1 likes

Radio Moved to Your Music - Inconsistent With Desktop/iPad

Since Running showed up in my iPhone app, the Radio is now under the Your Music section, which is fine and all, except that it shows completely different stations from my desktop and iPad app, which still have the older-looking Radio feature. When wi...

  • Gig Goer
  • Since Running showed up in my iPhone app, the Radio is now under the Your Music section, which is fine and all, except that it shows completely different stations from my desktop and iPad app, which ...
  • djshackesq1
  • Gig Goer
  • 254 Views
  • 1 replies
  • 1 likes
  • 254 Views
  • 1 replies
  • 1 likes

Solved!! delete account

how do you delete your spotify account, hi my name is varsan i want to delete my account because when it told me to go to prmium i thought it meant you can go free for a month then pa if you o for another month

  • Newbie
  • how do you delete your spotify account, hi my name is varsan i want to delete my account because when it told me to go to prmium i thought it meant you can go free for a month then pa if you o for an...
  • MattSuda
  • Spotify Star
  • 632 Views
  • 1 replies
  • 0 likes
  • 632 Views
  • 1 replies
  • 0 likes

How do I access Your Music on the iPad app?

I mostly listen to albums, not playlists. I used to keep all my saved albums on Spotify as playlists - but following the update I re-saved them all as saved albums under 'Your Music' (on the new desktop app for OS X) and deleted my old playlists (ass...

  • Casual Listener
  • I mostly listen to albums, not playlists.   I used to keep all my saved albums on Spotify as playlists - but following the update I re-saved them all as saved albums under 'Your Music' (on t...
  • user-removed
  • Not applicable
  • 20938 Views
  • 60 replies
  • 27 likes
  • 20938 Views
  • 60 replies
  • 27 likes

Spotify Switches songs randomly!

I've had a premium account for a while, but lately a playlist will just switch randomly to a different song. WTF? I've seen many posts on this... but don't see a solution. I can listen to songs randomly on iTunes radio for free. This has become a dea...

  • Casual Listener
  • I've had a premium account for a while, but lately a playlist will just switch randomly to a different song. WTF?   I've seen many posts on this... but don't see a solution. I can liste...
  • malakhi
  • Newbie
  • 1298 Views
  • 3 replies
  • 1 likes
  • 1298 Views
  • 3 replies
  • 1 likes

Solved!! using usb device

there is any way to add my spotify songs in a usb device?? 

  • Newbie
  • there is any way to add my spotify songs in a usb device??  
  • MattSuda
  • Spotify Star
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes