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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38229 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103729 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1355 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299518 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126244 Views

19 replies

38 likes

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  • 19 replies
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Different song playing than what I click?

Ive had this problem for about a week or so, whenever I click a certain song it plays something different than what I hit. It also isnt showing my songs that have numbers, but plays them if I hit the first few somgs on the list. I tested it a while a...

Newbie

Ive had this problem for about a week or so, whenever I click a certain song it plays something different than what I hit. It also isnt showing my songs that have numbers, but plays them if I hit the...

343 Views

0 replies

0 likes

  • 343 Views
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Don't sync down Apple Music tracks please!

I think I've found the cause of many of my "it doesn't play on iOS, but does on my Mac" problems. I'd played with Apple Music a week ago. In doing that, a few of my local tracks end up with Apple Music DRM versions (I still have my old non-DRMed trac...

Regular

I think I've found the cause of many of my "it doesn't play on iOS, but does on my Mac" problems. I'd played with Apple Music a week ago. In doing that, a few of my local tracks end up with Apple Mus...

355 Views

0 replies

0 likes

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Sync'ing over Wifi is SO SLOW

I just bought an iphone6 (ios 8.4) w/ latest Spotify version. I'm using desktop Spotify 0.9.15.27. (b/c it has the devices tab)I am trying to sync my offline/local files but it's so very slow I did the no-autolock and left Spotify sync'ing over night...

Music Fan

I just bought an iphone6 (ios 8.4) w/ latest Spotify version.  I'm using desktop Spotify 0.9.15.27. (b/c it has the devices tab) I am trying to sync my offline/local files but it's so very...

492 Views

0 replies

0 likes

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Solved!! 440 megs but no local files?

Trying to trm the fat on my iphone and spotify says the app is only 90 megs but it's taking up 440? I don't have any local files. What have I done?

Regular

Trying to trm the fat on my iphone and spotify says the app is only 90 megs but it's taking up 440? I don't have any local files. What have I done?

aussiepaul

Regular

868 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify Connect Missing for Onkyo 515 Receiver

Hi this morning when I tried to play music on my iPhone 6 via my reciever on spotify I could not connect to my Onkyo Reciever as the Connect icon had disaperared. Just left with an airplay icon showing my phone, ipad and Apple TV.Tried my iPad air 2 ...

Gig Goer

Hi this morning when I tried to play music on my iPhone 6  via my reciever on spotify I could not connect to my Onkyo Reciever as the Connect icon had disaperared.  Just left with an airpla...

Ianjm

Gig Goer

3345 Views

6 replies

0 likes

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  • 6 replies
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Copy track feature

I am wanting to share an individual song preferably through my blog. I write a new post each week, so feature a different song each week but of course want the reader to be able to view and listen to the current song as well as the song from previous...

Newbie

I am wanting to share an individual song preferably through my blog. I write a new post each week, so feature a different song each week but of course want the reader to be able to view and listen to...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Playlists have disappeared and songs play only 1 min.

Hi,I have spotify premium but in my iPhone suddenly the playlists have disappeared, the all songs in starred as well and when I select a song, only plays during 1 min.I have log out and log in, delete and download again the app, check in my computer ...

Casual Listener

Hi, I have spotify premium but in my iPhone suddenly the playlists have disappeared, the all songs in starred as well and when I select a song, only plays during 1 min. I have log out and log in,...

falcofranco

Casual Listener

1493 Views

9 replies

0 likes

Iphone playlists
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Syncing songs painfully slow on an iphone 6 running the latest software.

Hello there, I've been having problems syncing my tracks to spotify on my iPhone 6. It's painfully slow in that just to sync 18 tracks, the phone has to time out at least 5 times to "pause track syncing because i've been inactive for too long". Is an...

Casual Listener

Hello there,   I've been having problems syncing my tracks to spotify on my iPhone 6. It's painfully slow in that just to sync 18 tracks, the phone has to time out at least 5 times to "pause...

TechDave88

Music Fan

1084 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Cant download offline music to Iphone?

My Iphone 6 cannot connect to my laptop, even though I am on the same WIfi. I dont even have a mobile option on the left hand side of my spotify. Probably about 4 months ago, I downloaded music through wifi with no isses, now I cant a solution. Pleas...

Regular

My Iphone 6 cannot connect to my laptop, even though I am on the same WIfi. I dont even have a mobile option on the left hand side of my spotify.  Probably about 4 months ago, I downloaded music...

312 Views

0 replies

0 likes

  • 312 Views
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kevinharris

Black

Casual Listener

Black

kevinharris

Casual Listener

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
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I just upgraded to Premium and it made a new account

I have had my spotify connected to Facebook since the beginning, I just recently tried my premium trial and loved it. When I got the email at the end of the week to upgrade I accepted and set it all up using the email.When I went to my app however it...

Visitor

I have had my spotify connected to Facebook since the beginning, I just recently tried my premium trial and loved it. When I got the email at the end of the week to upgrade I accepted and set it all ...

540 Views

0 replies

0 likes

Account
Facebook
Premium
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Got charged for renewal but it went to free

I got charged 14 for my monthly premium renewal yesterday but my account is now on free has this happened to anyone else ?

Newbie

I got charged 14 for my monthly premium renewal yesterday but my account is now on free has this happened to anyone else ?

333 Views

0 replies

0 likes

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Created a family plan, but i cant access premium content

Hello all. My wife has spotify and added me to create a family plan. I created my own user account and i can only access the basic features of spotify like shuffle....What am I doing wrong? i have a iphone 5s and samsung galaxy s4. I have already rei...

Newbie

Hello all. My wife has spotify and added me to create a family plan. I created my own user account and i can only access the basic features of spotify like shuffle....What am I doing wrong? i have a ...

245 Views

0 replies

0 likes

  • 245 Views
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songs are skipping on iphone and desktop

spotify on my iphone are skipping and playing fast, also sounds like 2 songs playing at once, its also happening on my desktop, please help thank you

Newbie

spotify on my iphone are skipping and playing fast, also sounds like 2 songs playing at once, its also happening on my desktop, please help thank you 

OviiiOne

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

No premium

I have paid for my premium account and the money has been removed is there any way to fix this issue?

Newbie

I have paid for my premium account and the money has been removed is there any way to fix this issue?

DasPeter

Community Legend

306 Views

1 replies

0 likes

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  • 1 replies
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iOS App: Constant changes

Hello there. Please fix:-ABC Sorting in "Your Music" is defunct-Now Playing screen is missing the menu bar at the top (signal strengh etc.)-Time disappears on the now playing screen-App always opens with the "Now" option and starts playing some insig...

Visitor

Hello there.   Please fix: -ABC Sorting in "Your Music" is defunct -Now Playing screen is missing the menu bar at the top (signal strengh etc.) -Time disappears on the now playing screen -...

247 Views

0 replies

0 likes

  • 247 Views
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Spotify Hanging On Launch (iOS Beta 9)

Background: I'm running iOS 9 beta on an iPhone 6 Plus connected to an Apple Watch on Watch OS 2 beta, so I'm used to everything being buggy with my phone. But until this week, I've never had an issue isolated to the Spotify app. (Kudos, Spotify devs...

Newbie

Background: I'm running iOS 9 beta on an iPhone 6 Plus connected to an Apple Watch on Watch OS 2 beta, so I'm used to everything being buggy with my phone. But until this week, I've ne...

552 Views

0 replies

0 likes

  • 552 Views
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Spotify connect

It doesn't show spotify connect on the bottom of a song & I have spotify premium.

Newbie

It doesn't show spotify connect on the bottom of a song & I have spotify premium.

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

Record

Hello, I wonder if you can pay back premium and from the iphone app

Newbie

Hello, I wonder if you can pay back premium and from the iphone app

CameronKalic

Roadie

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes