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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234364 Views

27 replies

5 likes

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  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115905 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2508 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304548 Views

61 replies

16 likes

  • 304548 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130113 Views

19 replies

38 likes

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  • 19 replies
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Solved!! About to quit if I can't SYNC. LOCAL. TRACKS.

I'm taking deep breaths and trying my hardest to refrain from using profanity, but I am frankly baffled that it seems nobody out there can create a decent music service. I came to Spotify after being totally frustrated with iTunes' abysmal cloud func...

Casual Listener

I'm taking deep breaths and trying my hardest to refrain from using profanity, but I am frankly baffled that it seems nobody out there can create a decent music service. I came to Spotify after ...

jackblaze

Casual Listener

766 Views

1 replies

0 likes

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Listen offline - ipad, ipod and desktop

I cannot listen to the same playlist on 3 devices offline. It looks like it only can be done one or the other. The funny thing is when I select "available offline" in Ipod, the download green arrow is not shown and songs do not get offline in ipod, i...

Newbie

I cannot listen to the same playlist on 3 devices offline.  It looks like it only can be done one or the other.   The funny thing is when I select "available offline" in Ipod,&nbs...

DasPeter

Community Legend

403 Views

1 replies

0 likes

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Gray Lines, Wrong Songs Clicked, Some Songs not downloading

My Spotify is doing weird thinks. In my "Songs" that I have "checked" under "Your Music" there appears to be grey lines that are about the same size as the song choices. Under each line, there is song that is not in "Available Offline" even though I ...

Newbie

My Spotify is doing weird thinks. In my "Songs" that I have "checked" under "Your Music" there appears to be grey lines that are about the same size as the song choices. Under each line, there is son...

user-removed

Not applicable

917 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Adding Songs to Desktop App is not updating to Mobile (iPhone) App

I listen to spotify at work all day long and add songs/albums to "my music" but when I hop in the car and look for new songs/albums I've added they are not there. Even hours later. Is there a trick to get the phone app updated? Logging out then back ...

Casual Listener

I listen to spotify at work all day long and add songs/albums to "my music" but when I hop in the car and look for new songs/albums I've added they are not there.  Even hours later.  Is the...

Norcal1981

Casual Listener

726 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Offline music doesn't show up under artists...

I just made some playlists available offline, however the artists from those playlsits don't show up under the artists section of the app. Artists from 'my music' are visible, but not the ones from the offline playlists. Is this how it's supposed to ...

Newbie

I just made some playlists available offline, however the artists from those playlsits don't show up under the artists section of the app. Artists from 'my music' are visible, but not the ones from t...

368 Views

0 replies

0 likes

  • 368 Views
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Spotify Shows?!? How slow is this rollout going?

I am a premium subscriber, I got the Running update a while back, but where are the other features like Shows? The only update is that it's coming soon, but what is the definition of soon? I can't believe that a rollout for some feature upgrades is t...

Music Fan

I am a premium subscriber, I got the Running update a while back, but where are the other features like Shows?  The only update is that it's coming soon, but what is the definition of soon?&nbsp...

user-removed

Not applicable

1357 Views

1 replies

0 likes

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  • 1 replies
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What can I do if my Spotify artworks are glitching? So that every album has its respected cover art?

Hello everyone. I,m not sure if im the only user encountering this problem, but from the many users I know it seems that I.m the only one. Lately, some artwrorks, cover arts, have been glitching in a couple of ways. Sometimes, I'm listening to a song...

Visitor

Hello everyone. I,m not sure if im the only user encountering this problem, but from the many users I know it seems that I.m the only one. Lately, some artwrorks, cover arts, have been glitching in a...

373 Views

0 replies

0 likes

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Musiken spelas inte

När jag trycker på en låt så spelas den inte. Fungerar som det ska på iPad men inte iPhone. Ett tag kunde jag lyssna i ca en minut sen försvann ljudet. Nu spelar den inte alls. Har provat att logga ut och att avinstallera. Hjälper inte.

Newbie

När jag trycker på en låt så spelas den inte. Fungerar som det ska på iPad men inte iPhone. Ett tag kunde jag lyssna i ca en minut sen försvann ljudet. Nu spelar den inte alls. Har provat att logga u...

351 Views

0 replies

0 likes

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sync restarts every time I connect to wifi

every time I come home and my device connects to WiFi, Spotify begins the sync all over again - meaning it starts from 0 tracks synced and attempts to get all 1500 synced. If the app closes, crashes, or I leave home before it finishes I end up not ha...

Casual Listener

every time I come home and my device connects to WiFi, Spotify begins the sync all over again - meaning it starts from 0 tracks synced and attempts to get all 1500 synced. If the app closes, crashes,...

pquintanilla

Newbie

519 Views

1 replies

0 likes

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Pioneer doesn't show songs in display.

Running from IOS 8 and connected via AUX, the screen is just blank, is there any way besides showing the info of songs to also change tracks with the stereo? It's a car stereo by the way. Thanks!

Regular

Running from IOS 8 and connected via AUX, the screen is just blank, is there any way besides showing the info of songs to also change tracks with the stereo?   It's a car stereo by the way. &...

417 Views

0 replies

0 likes

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Multiple Charges. Twice on different days and one is pending with a Trial Fee

I have been charged not once, not twice, but three times for the month July. All charges were deducted on different days. It is impossible for my card to be charged for multiple accounts, for this is the only account I've created.

Newbie

I have been charged not once, not twice, but three times for the month July. All charges were deducted on different days. It is impossible for my card to be charged for multiple accounts, for this is...

kbrooksc

Community Legend

566 Views

1 replies

0 likes

different day
Three charges
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Spotify app crashing upon launch

Hello there Spotify community. Everytime I launch my Spotify app on my iPhone 5S, it immediately crashes after the 'loading elipses' fade out. I opened the application from my phone, then it simply closed!I've tried uninstalling it and re-installing ...

Regular

Hello there Spotify community.   Everytime I launch my Spotify app on my iPhone 5S, it immediately crashes after the 'loading elipses' fade out.   I opened the application from my phone...

Tylky

Regular

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Radio New button missing

I have just joined Premium. When I tap Radio on iPad, there is no option to create a new station. Can somebody help?

Newbie

I have just joined Premium. When I tap Radio on iPad, there is no option to create a new station. Can somebody help?

338 Views

0 replies

0 likes

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Lost playlists only on ios app

Hi!All my playlists are gone on my ios app. On desktop app I still have them. I have logged in with a same id and subscription status is still premium. I can see a couple of my playlists in "recently played" list when I access my music, but when I ch...

Newbie

Hi! All my playlists are gone on my ios app. On desktop app I still have them. I have logged in with a same id and subscription status is still premium. I can see a couple of my playlists in "recent...

331 Views

0 replies

0 likes

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How does "Available Offline" count files?

Where does Spotify get its "Available Offline" files from and how does it effect the 3,333 songs/device limit?Let's say that I have a playlist with 10 songs, 4 of which are "Local Files" on my desktop, When I save the file for "Offline" listening on ...

Music Fan

Where does Spotify get its "Available Offline" files from and how does it effect the 3,333 songs/device limit? Let's say that I have a playlist with 10 songs, 4 of which are "Local Files" on my de...

437 Views

0 replies

0 likes

  • 437 Views
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Wrong songs being played

hello,I have a weird problem. When I go into my songs on the spotify app, whatever I play it plays the wrong song. Example is currently it says "a star is born" is the first song so when I select to play it, drake - 0 to 100 plays. Drake - 0 to 100 s...

Newbie

hello, I have a weird problem. When I go into my songs on the spotify app, whatever I play it plays the wrong song. Example is currently it says "a star is born" is the first song so when I select...

Davant908

Regular

411 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

My friend list is not populating when attempting to share a track with people.

Like the Subject says, I cannot get my friend list to populate with people I am friends with through Spotify. I cannot share a track with anyone while on my iPhone. I have to get on my PC and share stuff from there. I have logged in and out. I have d...

Casual Listener

Like the Subject says, I cannot get my friend list to populate with people I am friends with through Spotify. I cannot share a track with anyone while on my iPhone. I have to get on my PC and share s...

518 Views

0 replies

0 likes

  • 518 Views
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Spotify can't play any songs and radios when premium free trial expired.

I join the premium free trial for 7 days and today is expired that turn into free account I don't renew the premium and my iphone5 can't play any songs and radios that it always pop up" premium only" dialog I try to re-install it and re-login,It does...

Newbie

I join the premium free trial for 7 days and today is expired that turn into free account   I don't renew the premium and my iphone5 can't play any songs and radios that it always pop up" prem...

399 Views

0 replies

0 likes

  • 399 Views
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Artist/Album loading error

Hello, I am a premium subscriber and any time I search for an artist or album it will not load any information. It just says "error occurred". I have tried updating the app, which did not work. I also tried deleting and then reinstalling the app whic...

Newbie

Hello, I am a premium subscriber and any time I search for an artist or album it will not load any information. It just says "error occurred". I have tried updating the app, which did not work. I als...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
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Crash while Syncing - Touch IOS 6.1.6 and Spotify App 1.8.1.8

I have been struggling with the spotify app since the previous version. In fact it has been a nightmare since the new look came out. I am also running the specs as above. I have tried all the suggestions - including re installing my firmware through ...

Regular

I have been struggling with the spotify app since the previous version. In fact it has been a nightmare since the new look came out. I am also running the specs as above. I have tried all the sug...

Theothistle

Roadie

1160 Views

2 replies

3 likes

  • 1160 Views
  • 2 replies
  • 3 likes