Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
45015 Views
45 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
111277 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
440172 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302820 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
hello,I have a weird problem. When I go into my songs on the spotify app, whatever I play it plays the wrong song. Example is currently it says "a star is born" is the first song so when I select to play it, drake - 0 to 100 plays. Drake - 0 to 100 s...
hello, I have a weird problem. When I go into my songs on the spotify app, whatever I play it plays the wrong song. Example is currently it says "a star is born" is the first song so when I select...
Regular
410 Views
1 replies
0 likes
Like the Subject says, I cannot get my friend list to populate with people I am friends with through Spotify. I cannot share a track with anyone while on my iPhone. I have to get on my PC and share stuff from there. I have logged in and out. I have d...
Like the Subject says, I cannot get my friend list to populate with people I am friends with through Spotify. I cannot share a track with anyone while on my iPhone. I have to get on my PC and share s...
516 Views
0 replies
0 likes
I join the premium free trial for 7 days and today is expired that turn into free account I don't renew the premium and my iphone5 can't play any songs and radios that it always pop up" premium only" dialog I try to re-install it and re-login,It does...
I join the premium free trial for 7 days and today is expired that turn into free account I don't renew the premium and my iphone5 can't play any songs and radios that it always pop up" prem...
397 Views
0 replies
0 likes
Hello, I am a premium subscriber and any time I search for an artist or album it will not load any information. It just says "error occurred". I have tried updating the app, which did not work. I also tried deleting and then reinstalling the app whic...
Hello, I am a premium subscriber and any time I search for an artist or album it will not load any information. It just says "error occurred". I have tried updating the app, which did not work. I als...
372 Views
0 replies
0 likes
I have been struggling with the spotify app since the previous version. In fact it has been a nightmare since the new look came out. I am also running the specs as above. I have tried all the suggestions - including re installing my firmware through ...
I have been struggling with the spotify app since the previous version. In fact it has been a nightmare since the new look came out. I am also running the specs as above. I have tried all the sug...
Roadie
1155 Views
2 replies
3 likes
What happened to the ability to view track time and the amount of time remaining in the song? Also, in the new display, you can't see any information at the top of your phone such as time of day, battery life, wifi signal, etc. Please bring all of th...
What happened to the ability to view track time and the amount of time remaining in the song? Also, in the new display, you can't see any information at the top of your phone such as time of day, bat...
Casual Listener
2588 Views
6 replies
5 likes
I keep trying to add my iPod Touch as one of my premium offline devices, but it won't show up under devices.
I keep trying to add my iPod Touch as one of my premium offline devices, but it won't show up under devices.
381 Views
0 replies
0 likes
iTunes/Music has an easy way to search your library by selecting the letter on the right side of the screen. Does Spotify have an easy way like this or do I have to continue scrolling, scrolling, scrolling through everything until I reach the latter ...
iTunes/Music has an easy way to search your library by selecting the letter on the right side of the screen. Does Spotify have an easy way like this or do I have to continue scrolling...
Community Legend
885 Views
3 replies
0 likes
Hi all, hoping someone can clarify for me. Despite my efforts to play with the settings, delete unused playlists, etc., my Spotify iPhone app (newest version) is talking up 6.5Gs of space and I have nothing saved to the phone itself. My iPad app, on ...
Hi all, hoping someone can clarify for me. Despite my efforts to play with the settings, delete unused playlists, etc., my Spotify iPhone app (newest version) is talking up 6.5Gs of space and I have ...
Community Legend
1460 Views
4 replies
0 likes
Hello there,I would like to find my list of artists on my Iphone 4s and my Ipad as it is on my Macbook but I cannot. I have Spotify Premium and I thought I could find the same lists when I sign in but it is not. How can I do, can you help me Please? ...
Hello there, I would like to find my list of artists on my Iphone 4s and my Ipad as it is on my Macbook but I cannot. I have Spotify Premium and I thought I could find the same lists when I sign in ...
528 Views
0 replies
0 likes
Hallo ich habe das Problem das ich des öfteren tracksprünge habe, so als ob ich den shuffel Modus aktiviert hätte. Da ich zum größten Teil Hörbücher auf spotify höre stört das doch sehr .
Hallo ich habe das Problem das ich des öfteren tracksprünge habe, so als ob ich den shuffel Modus aktiviert hätte. Da ich zum größten Teil Hörbücher auf spotify höre stört das doch sehr .
Community Legend
399 Views
1 replies
0 likes
Hey all, i tried to install Spotify on my iPhone 6.A week ago i deleted this app because I had no space for my videos on an event. Now I want to install the app and in the App Store I can click on this cloud icon ... then it turns to a +Update icon.I...
Hey all, i tried to install Spotify on my iPhone 6. A week ago i deleted this app because I had no space for my videos on an event. Now I want to install the app and in the App Sto...
409 Views
0 replies
1 likes
How do I stop song sync onto my iPhone device?
How do I stop song sync onto my iPhone device?
Spotify Legend
2093 Views
7 replies
0 likes
Trying to download Spotify on my first gen iPad and it says I need iOS 6.0 to install. I am not given the option to install the most recent compatible version like I get on other apps. I found the Spotify for iOS 4.0 app, but why should I be forced t...
Trying to download Spotify on my first gen iPad and it says I need iOS 6.0 to install. I am not given the option to install the most recent compatible version like I get on other apps. I found the Sp...
Gig Goer
73944 Views
19 replies
0 likes
If you already have an iCloud backup in place, which includes the IOS6 Spotify app, you should reset your iPod, delete all content and configurations and then reinstall the Cloud (!) backup. In my case, it's loading all apps from the cloud ("restorin...
If you already have an iCloud backup in place, which includes the IOS6 Spotify app, you should reset your iPod, delete all content and configurations and then reinstall the Cloud (!) backup. In my ca...
560 Views
0 replies
0 likes
i don't want to have a subscription with spotify anymore
i don't want to have a subscription with spotify anymore
371 Views
0 replies
0 likes
Ive had this problem for about a week or so, whenever I click a certain song it plays something different than what I hit. It also isnt showing my songs that have numbers, but plays them if I hit the first few somgs on the list. I tested it a while a...
Ive had this problem for about a week or so, whenever I click a certain song it plays something different than what I hit. It also isnt showing my songs that have numbers, but plays them if I hit the...
353 Views
0 replies
0 likes
I think I've found the cause of many of my "it doesn't play on iOS, but does on my Mac" problems. I'd played with Apple Music a week ago. In doing that, a few of my local tracks end up with Apple Music DRM versions (I still have my old non-DRMed trac...
I think I've found the cause of many of my "it doesn't play on iOS, but does on my Mac" problems. I'd played with Apple Music a week ago. In doing that, a few of my local tracks end up with Apple Mus...
365 Views
0 replies
0 likes
I just bought an iphone6 (ios 8.4) w/ latest Spotify version. I'm using desktop Spotify 0.9.15.27. (b/c it has the devices tab)I am trying to sync my offline/local files but it's so very slow I did the no-autolock and left Spotify sync'ing over night...
I just bought an iphone6 (ios 8.4) w/ latest Spotify version. I'm using desktop Spotify 0.9.15.27. (b/c it has the devices tab) I am trying to sync my offline/local files but it's so very...
501 Views
0 replies
0 likes
Trying to trm the fat on my iphone and spotify says the app is only 90 megs but it's taking up 440? I don't have any local files. What have I done?
Trying to trm the fat on my iphone and spotify says the app is only 90 megs but it's taking up 440? I don't have any local files. What have I done?
Regular
908 Views
3 replies
0 likes
