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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45021 Views

45 replies

10 likes

  • 45021 Views
  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

111300 Views

116 replies

13 likes

Other
  • 111300 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1901 Views

0 replies

0 likes

iOS
  • 1901 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302831 Views

62 replies

16 likes

  • 302831 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128691 Views

19 replies

38 likes

  • 128691 Views
  • 19 replies
  • 38 likes

Solved!! Spotify Connect Missing for Onkyo 515 Receiver

Hi this morning when I tried to play music on my iPhone 6 via my reciever on spotify I could not connect to my Onkyo Reciever as the Connect icon had disaperared. Just left with an airplay icon showing my phone, ipad and Apple TV.Tried my iPad air 2 ...

Gig Goer

Hi this morning when I tried to play music on my iPhone 6  via my reciever on spotify I could not connect to my Onkyo Reciever as the Connect icon had disaperared.  Just left with an airpla...

Ianjm

Gig Goer

3431 Views

6 replies

0 likes

  • 3431 Views
  • 6 replies
  • 0 likes

Copy track feature

I am wanting to share an individual song preferably through my blog. I write a new post each week, so feature a different song each week but of course want the reader to be able to view and listen to the current song as well as the song from previous...

Newbie

I am wanting to share an individual song preferably through my blog. I write a new post each week, so feature a different song each week but of course want the reader to be able to view and listen to...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Playlists have disappeared and songs play only 1 min.

Hi,I have spotify premium but in my iPhone suddenly the playlists have disappeared, the all songs in starred as well and when I select a song, only plays during 1 min.I have log out and log in, delete and download again the app, check in my computer ...

Casual Listener

Hi, I have spotify premium but in my iPhone suddenly the playlists have disappeared, the all songs in starred as well and when I select a song, only plays during 1 min. I have log out and log in,...

falcofranco

Casual Listener

1532 Views

9 replies

0 likes

Iphone playlists
  • 1532 Views
  • 9 replies
  • 0 likes

Syncing songs painfully slow on an iphone 6 running the latest software.

Hello there, I've been having problems syncing my tracks to spotify on my iPhone 6. It's painfully slow in that just to sync 18 tracks, the phone has to time out at least 5 times to "pause track syncing because i've been inactive for too long". Is an...

Casual Listener

Hello there,   I've been having problems syncing my tracks to spotify on my iPhone 6. It's painfully slow in that just to sync 18 tracks, the phone has to time out at least 5 times to "pause...

TechDave88

Music Fan

1104 Views

3 replies

1 likes

  • 1104 Views
  • 3 replies
  • 1 likes

Cant download offline music to Iphone?

My Iphone 6 cannot connect to my laptop, even though I am on the same WIfi. I dont even have a mobile option on the left hand side of my spotify. Probably about 4 months ago, I downloaded music through wifi with no isses, now I cant a solution. Pleas...

Regular

My Iphone 6 cannot connect to my laptop, even though I am on the same WIfi. I dont even have a mobile option on the left hand side of my spotify.  Probably about 4 months ago, I downloaded music...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

kevinharris

Black

Casual Listener

Black

kevinharris

Casual Listener

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

I just upgraded to Premium and it made a new account

I have had my spotify connected to Facebook since the beginning, I just recently tried my premium trial and loved it. When I got the email at the end of the week to upgrade I accepted and set it all up using the email.When I went to my app however it...

Visitor

I have had my spotify connected to Facebook since the beginning, I just recently tried my premium trial and loved it. When I got the email at the end of the week to upgrade I accepted and set it all ...

549 Views

0 replies

0 likes

Account
Facebook
Premium
  • 549 Views
  • 0 replies
  • 0 likes

Got charged for renewal but it went to free

I got charged 14 for my monthly premium renewal yesterday but my account is now on free has this happened to anyone else ?

Newbie

I got charged 14 for my monthly premium renewal yesterday but my account is now on free has this happened to anyone else ?

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
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Created a family plan, but i cant access premium content

Hello all. My wife has spotify and added me to create a family plan. I created my own user account and i can only access the basic features of spotify like shuffle....What am I doing wrong? i have a iphone 5s and samsung galaxy s4. I have already rei...

Newbie

Hello all. My wife has spotify and added me to create a family plan. I created my own user account and i can only access the basic features of spotify like shuffle....What am I doing wrong? i have a ...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

songs are skipping on iphone and desktop

spotify on my iphone are skipping and playing fast, also sounds like 2 songs playing at once, its also happening on my desktop, please help thank you

Newbie

spotify on my iphone are skipping and playing fast, also sounds like 2 songs playing at once, its also happening on my desktop, please help thank you 

OviiiOne

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

No premium

I have paid for my premium account and the money has been removed is there any way to fix this issue?

Newbie

I have paid for my premium account and the money has been removed is there any way to fix this issue?

DasPeter

Community Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

iOS App: Constant changes

Hello there. Please fix:-ABC Sorting in "Your Music" is defunct-Now Playing screen is missing the menu bar at the top (signal strengh etc.)-Time disappears on the now playing screen-App always opens with the "Now" option and starts playing some insig...

Visitor

Hello there.   Please fix: -ABC Sorting in "Your Music" is defunct -Now Playing screen is missing the menu bar at the top (signal strengh etc.) -Time disappears on the now playing screen -...

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
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Spotify Hanging On Launch (iOS Beta 9)

Background: I'm running iOS 9 beta on an iPhone 6 Plus connected to an Apple Watch on Watch OS 2 beta, so I'm used to everything being buggy with my phone. But until this week, I've never had an issue isolated to the Spotify app. (Kudos, Spotify devs...

Newbie

Background: I'm running iOS 9 beta on an iPhone 6 Plus connected to an Apple Watch on Watch OS 2 beta, so I'm used to everything being buggy with my phone. But until this week, I've ne...

566 Views

0 replies

0 likes

  • 566 Views
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Spotify connect

It doesn't show spotify connect on the bottom of a song & I have spotify premium.

Newbie

It doesn't show spotify connect on the bottom of a song & I have spotify premium.

243 Views

0 replies

0 likes

  • 243 Views
  • 0 replies
  • 0 likes

Record

Hello, I wonder if you can pay back premium and from the iphone app

Newbie

Hello, I wonder if you can pay back premium and from the iphone app

CameronKalic

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Spotify RUNNING

i am trying to use "running" to have music play at my running pace.It says it only works on Wifi. Is this for setting up, or for the duration? As the video introduction shows people running outside?

Newbie

i am trying to use "running" to have music play at my running pace. It says it only works on Wifi. Is this for setting up, or for the duration? As the video introduction shows people running outside?

OviiiOne

Community Legend

1281 Views

1 replies

0 likes

Running with spotify
wifi
  • 1281 Views
  • 1 replies
  • 0 likes

**bleep** you Spotify

My account hasnt **bleep**ing changed and i had to manual go in again and buy spotify. So now i have to redownload all my **bleep**ing songs to my phone and its **bleep**ing bull**bleep**. I dont see why you dont have a call center and getting ahold ...

Newbie

My account hasnt **bleep**ing changed and i had to manual go in again and buy spotify. So now i have to redownload all my **bleep**ing songs to my phone and its **bleep**ing bull**bleep**. I dont see...

MattSuda

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

BMW Connected Drive and Album Covers

I have a new BMW and use Spotify in it. It plays the music so far. But it shows only the cover of the first album. It remains on the display of the car after ending the first song and starting anoither song.What's going wrong?Thx.

Casual Listener

I have a new BMW and use Spotify in it. It plays the music so far. But it shows only the cover of the first album. It remains on the display of the car after ending the first song and starting anoith...

mlansky

Music Fan

3293 Views

4 replies

1 likes

  • 3293 Views
  • 4 replies
  • 1 likes