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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 48131 Views
  • 15 replies
  • 36 likes
  • 48131 Views
  • 15 replies
  • 36 likes

My playlists are gone and the songs I click on won't play...what

So, sometime this week I clicked on Spotify when I see that all my playlists are gone and any song I click on won't play without stopping in the beginning. At first, I tried logging out and logging on but with my user instead like what the website ke...

  • Casual Listener
  • So, sometime this week I clicked on Spotify when I see that all my playlists are gone and any song I click on won't play without stopping in the beginning. At first, I tried logging out and logging o...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Solved!! PREMIUM FREE 7 DAY TRIAL ON APP??

I want to cancel my 7 day free trial that i accidently pressed on spotify when i go into my account on spotify web it just says:Your pre-paid Premium will end on 2015-04-11. Subscribe to keep the tunes flowing, no need to re-credit your account every...

  • Visitor
  • I want to cancel my 7 day free trial that i accidently pressed on spotify when i go into my account on spotify web it just says: Your pre-paid Premium will end on 2015-04-11. Subscribe to keep the t...
  • user-removed
  • Not applicable
  • 1065 Views
  • 3 replies
  • 0 likes
  • 1065 Views
  • 3 replies
  • 0 likes

Sound does not work ios 7.1.2 iPhone 4s

Here's how I solved the no sound playback issue1. Plugged my headphones in2. Ended all other apps and then plugged my charger in - this got the volume buttons back on the iPhoneHope this helps some of the frustrated users.

  • Casual Listener
  • Here's how I solved the no sound playback issue 1. Plugged my headphones in 2. Ended all other apps and then plugged my charger in - this got the volume buttons back on the iPhone Hope this he...
  • 577 Views
  • 0 replies
  • 1 likes
  • Possible workaround
  • 577 Views
  • 0 replies
  • 1 likes

Queue & Shuffle problems

Recently found 2 very frustrating glitches:1. Queue and loop functionalities randomly turn off. The app suddenly stops shuffling songs and looping the playlist. I've encountered this both on iPad and iPhone. (Not to mention that the shuffle itself su...

  • Music Fan
  • Recently found 2 very frustrating glitches: 1. Queue and loop functionalities randomly turn off. The app suddenly stops shuffling songs and looping the playlist. I've encountered this both on iPad a...
  • Fishtaco
  • Community Legend
  • 449 Views
  • 3 replies
  • 0 likes
  • 449 Views
  • 3 replies
  • 0 likes

Solved!! No sleep-timer Function?

Hi folks,Today i changed from deezer to spotify. I Hoped to find a sleeptimer Function. Is this function in Planning or another way (Maybe another App) to Quit playing music?Regards

  • Casual Listener
  • Hi folks, Today i changed from deezer to spotify. I Hoped to find a sleeptimer Function. Is this function in Planning or another way (Maybe another App) to Quit playing music? Regards
  • Daniel1982a
  • Casual Listener
  • 1369 Views
  • 2 replies
  • 0 likes
  • 1369 Views
  • 2 replies
  • 0 likes

Premium not activating

I had spotify premium for a month, after my free 30 days. I stopped the auto renewal on the subscriptions. I have just paid for another month, after spotify emailed me saying that my premium was paused. So I went into the App Store app and paid for a...

  • Casual Listener
  • I had spotify premium for a month, after my free 30 days. I stopped the auto renewal on the subscriptions. I have just paid for another month, after spotify emailed me saying that my premium was paus...
  • MattSuda
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

New color

I hate the new color of spotify.

  • Visitor
  • I hate the new color of spotify.
  • MattSuda
  • Spotify Star
  • 804 Views
  • 4 replies
  • 4 likes
  • 804 Views
  • 4 replies
  • 4 likes

iOS Now playing time info disappeared

The spotify app continues to update and innovate on a weekly basis but the removal of vital information from the top of the screen during the now playing screen has really taken it a step backwards. I expect it will be justified as it could be seen t...

  • Newbie
  • The spotify app continues to update and innovate on a weekly basis but the removal of vital information from the top of the screen during the now playing screen has really taken it a step backwards. ...
  • 460 Views
  • 0 replies
  • 0 likes
  • battery
    now playing screen
    time
  • 460 Views
  • 0 replies
  • 0 likes

Solved!! New phone, premium not working

Hi, I recently upgraded from an iPhone 4 to an iPhone 5 and when I tried to install spotify it came up with a message that my 48 hour trial had been activated even though I have had premium for several months before switching phones! Anyone got any i...

  • Casual Listener
  • Hi, I recently upgraded from an iPhone 4 to an iPhone 5 and when I tried to install spotify it came up with a message that my 48 hour trial had been activated even though I have had premium for sever...
  • adabeilstyling
  • Newbie
  • 24373 Views
  • 5 replies
  • 0 likes
  • 24373 Views
  • 5 replies
  • 0 likes

Certain songs won't offline sync to iPhone

Hi!Just lately I am having trouble with syncing music offline to my iPhone 6.Any song which I have tried to add to the phone over the last week has not worked (no green 'available' icon displaying next to the track).I have been able to successfully s...

  • Newbie
  • Hi! Just lately I am having trouble with syncing music offline to my iPhone 6. Any song which I have tried to add to the phone over the last week has not worked (no green 'available' icon displayin...
  • 504 Views
  • 0 replies
  • 0 likes
  • iphone
    iphone6
    Offline Access
    offline play
  • 504 Views
  • 0 replies
  • 0 likes

Spotify Update 3.2.01554 - Saving Music

On the newest update of Spotify for iphone I have been having issues saving my music to my library. For one, music I save on my desktop app or on the online web application will not show up on my phone app(iphone 6 fyi). Also, when I save music direc...

  • Casual Listener
  •  On the newest update of Spotify for iphone I have been having issues saving my music to my library. For one, music I save on my desktop app or on the online web application will not show up on ...
  • Swanny
  • Community Legend
  • 2226 Views
  • 3 replies
  • 0 likes
  • 3.2
    application
    phone
    save album
    saved artists
    saved music
    saving music
    Update
  • 2226 Views
  • 3 replies
  • 0 likes

Ad will not load or play = dead app

So about a week ago all of the "click here for 30 min of ad free listening" ads stopped loading for me.What this means is that I just see the title of the ad that is supposed to to play, but the app can never leave that state (as the ad never plays a...

  • Regular
  • So about a week ago all of the "click here for 30 min of ad free listening" ads stopped loading for me. What this means is that I just see the title of the ad that is supposed to to play, but the ...
  • misterhee
  • Regular
  • 3145 Views
  • 10 replies
  • 0 likes
  • 3145 Views
  • 10 replies
  • 0 likes

Version 3.3.0 dont work in iphone4 iOS7

Version 3.3.0 dont work in iphone4 iOS 7When launch selt close quickly

  • Newbie
  • Version 3.3.0 dont work in iphone4 iOS 7 When launch selt close quickly
  • Mattosaurus
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Why cant i make my pc play "local files" from my phone

I have saved a few "local songs" in my playlists, and they have synced from my pc to my phone. But i cant use my phone to make the pc play the "local songs". I want to do this because my pc is connected to my stereo, and when i am home i dont fancy r...

  • Casual Listener
  • I have saved a few "local songs" in my playlists, and they have synced from my pc to my phone. But i cant use my phone to make the pc play the "local songs". I want to do this because my pc is connec...
  • josixx1999
  • Casual Listener
  • 296 Views
  • 2 replies
  • 1 likes
  • 296 Views
  • 2 replies
  • 1 likes

I have been charged 3 times And my subscription was cancelled. How do I get a refund

I have been charged 3 times this month and my subscription has been "paused" because they "havnt" been able to withdraw they money out of my account but my bank statement has that I was charged 3 times. How do I get a refund?

  • Newbie
  • I have been charged 3 times this month and my subscription has been "paused" because they "havnt" been able to withdraw they money out of my account but my bank statement has that I was charged 3 tim...
  • Fishtaco
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

The app does not open only AppStore

i have the premium Account. If i recieve an email with a link to a song. The link always takes me to AppStore and spotify there. Not the app in my phone. It is really annoying. How should i do to open the link directly i my installed app and not via ...

  • Visitor
  • i have the premium Account. If i recieve an email with a link to a song. The link always takes me to AppStore and spotify there. Not the app in my phone. It is really annoying. How should i do to ope...
  • Fishtaco
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

[iOS]{Mac] Missing songs from playlists

Ok So I am getting rather frustrated now.I have a few rather large playlists with over a !000 songs.In those playlists I remember adding some of my all time favourite bands and artists to, and then realise after a few months those song have just gone...

  • Casual Listener
  • Ok So I am getting rather frustrated now. I have a few rather large playlists with over a !000 songs. In those playlists I remember adding some of my all time favourite bands and artists to, and ...
  • ProcrastiLord
  • Casual Listener
  • 600 Views
  • 1 replies
  • 0 likes
  • iOS
    Mac
    Missing Music
  • 600 Views
  • 1 replies
  • 0 likes

Running

I was wondering if it will be possible to use Spotify Running without internet in the near future? I can't use it when I'm running because I don't have mobile internet for my iPhone.I'm really enjoying the music. Usually I just download the playlists...

  • Newbie
  • I was wondering if it will be possible to use Spotify Running without internet in the near future? I can't use it when I'm running because I don't have mobile internet for my iPhone. I'm really enjo...
  • Sagethefool
  • Regular
  • 326 Views
  • 1 replies
  • 0 likes
  • Running with spotify
  • 326 Views
  • 1 replies
  • 0 likes

iPhone app playing video over music

Using iPhone app 3.3.0.1640. I'm playing music from the New Music Tuesday playlist, but the Nerdist video is playing simultaneously in the bottom bar. So I'm hearing audio from both. I restarted the app, which resolved the issue.

  • Newbie
  • Using iPhone app 3.3.0.1640. I'm playing music from the New Music Tuesday playlist, but the Nerdist video is playing simultaneously in the bottom bar. So I'm hearing audio from both. I restarted...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Date and time of played track

Hi, it's nice to see you!I have important thing to know, exactly when I did play hello nasty beastie boys tracks last week. Something important happened that day and i don't know which was it. Is there any op who could help me? ... Mayby it was this ...

  • Casual Listener
  • Hi, it's nice to see you! I have important thing to know, exactly when I did play hello nasty beastie boys tracks last week. Something important happened that day and i don't know which was it. Is...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes