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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

266760 Views

58 replies

14 likes

  • 266760 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

169338 Views

507 replies

108 likes

  • 169338 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

113121 Views

19 replies

38 likes

  • 113121 Views
  • 19 replies
  • 38 likes

Too many problems to list in one thread title

Nice one on the update looking prettier I guess but: It's really slow. Like, REALLY slow. As in takes about twenty seconds to shuffle slow. (it cost me 10% battery to get a decent queue going earlier)Constant freezingLike, if I have my phone on hold ...

Roadie

Nice one on the update looking prettier I guess but:   It's really slow. Like, REALLY slow. As in takes about twenty seconds to shuffle slow. (it cost me 10% battery to get a decent queue goi...

HoiBee

Roadie

1168 Views

3 replies

0 likes

  • 1168 Views
  • 3 replies
  • 0 likes

Premium won't connect to spotify on my phone

I recently subscribed to spotify premium, but I cannot get it to connect on my Iphone. It says that I am still using a "free subscritpion", I have already tried logging out and redownloading the app -- and help would be much appreiated!!

Newbie

I recently subscribed to spotify premium, but I cannot get it to connect on my Iphone. It says that I am still using a "free subscritpion", I have already tried logging out and redownloading the app ...

HoiBee

Roadie

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Saving albums to My Music not syncing across devices

Rather than making playlists of all of my favorite artist's albums, I've discovered that if you "follow" the Artist, and then save the album to "Your Music", then you can easily go to the Artist listing and find who you're looking for as they are in ...

Newbie

Rather than making playlists of all of my favorite artist's albums, I've discovered that if you "follow" the Artist, and then save the album to "Your Music", then you can easily go to the Artist...

975 Views

0 replies

4 likes

  • 975 Views
  • 0 replies
  • 4 likes

Spotify on both android and apple devices

Hi! So before I buy Premium I want to check something. I currently don't have any money in my Google Play account but I do have a lot in my iTunes account that I need to use. I currently listen to my ipod on rare occasions and use my android phone pr...

Newbie

Hi! So before I buy Premium I want to check something. I currently don't have any money in my Google Play account but I do have a lot in my iTunes account that I need to use. I currently listen to my...

Fishtaco

Community Legend

5006 Views

1 replies

0 likes

  • 5006 Views
  • 1 replies
  • 0 likes

Premium

I canceled spotify 2 weeks ago before my free trial was up, however on spotify it still says I am a premium member. Did i successfully cancel? I don't want to be on premium anymore. thanks.

Newbie

I canceled spotify 2 weeks ago before my free trial was up, however on spotify it still says I am a premium member. Did i successfully cancel? I don't want to be on premium anymore. thanks.

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes

"An Error Occurred"

When attempting to view by artist on iOS, it says 'an error occurred' 1) search for any artist2) tap on the artist you want3) 'an error occurred' Not very good. I tried rebooting, etc.

Newbie

When attempting to view by artist on iOS, it says 'an error occurred'   1) search for any artist 2) tap on the artist you want 3) 'an error occurred'   Not very good. I tried rebootin...

ldberger44

Newbie

1442 Views

7 replies

2 likes

  • 1442 Views
  • 7 replies
  • 2 likes

Crash on startup

Installed the most recent spotify patch yesterday, now when I launch the app I see the iOS apple loading screen and then it immediately crashes. I've tried restarting the phone several times. Running iOS 8.4 and Spotify 3.5.0

Newbie

Installed the most recent spotify patch yesterday, now when I launch the app I see the iOS apple loading screen and then it immediately crashes. I've tried restarting the phone several times. Running...

410 Views

0 replies

1 likes

  • 410 Views
  • 0 replies
  • 1 likes

Spotify plays other song than asked

Whenever I choose a song, spotify plays the song that is 3 songs earlier; this only when spotify list stands in alfabetic order

Casual Listener

Whenever I choose a song, spotify plays the song that is 3 songs earlier; this only when spotify list stands in alfabetic order

Sgrypiuk

Newbie

450 Views

1 replies

2 likes

  • 450 Views
  • 1 replies
  • 2 likes

re-sync at lower bit rate

decided to re-sync my downloaded music at a higher bitrate , and by doing so i used up nearly all of my available storage space on my phone. I would like to return to the lower bit rates for my entire collection of downloads, but not finding any tool...

Music Fan

decided to re-sync my downloaded music at a higher bitrate , and by doing so i used up nearly all of my available storage space on my phone.  I would like to return to the lower bit rates for my...

makettle62

Music Fan

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes

Spotify stops playing when iPhone screen goes into standby/powersave (i.e. after one minute!)

Hi, I've got an iPhone 5s and Spotify Premium and its always worked really well. I usually use it in the car or when runnign and it has been fine up until today!Now, when I play something Spotify stops playing when iPhone screen goes blank - ie power...

Regular

Hi,  I've got an iPhone 5s and Spotify Premium and its always worked really well. I usually use it in the car or when runnign and it has been fine up until today! Now, when I play something Sp...

HoiBee

Roadie

845 Views

4 replies

1 likes

  • 845 Views
  • 4 replies
  • 1 likes

Song list has blank segments and jumbled songs

there are blank grey segments in the list and some songs are out of place! Some of the songs i pressed to play played a different song! Help!!

Newbie

there are blank grey segments in the list and some songs are out of place! Some of the songs i pressed to play played a different song! Help!!

482 Views

0 replies

1 likes

  • 482 Views
  • 0 replies
  • 1 likes

Delete account

Hi, I signed up for the 30- day trial and I don't want an account anymore. How do I delete it?

Casual Listener

Hi, I signed up for the 30- day trial and I don't want an account anymore. How do I delete it?

OviiiOne

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Won't load since July 14 update

My iphone 6+ won't load spotify since the upgrade yesterday - worked perfectly till then - I have seen others report same in the app review

Newbie

My iphone 6+ won't load spotify since the upgrade yesterday - worked perfectly till then - I have seen others report same in the app review

MattSuda

Spotify Star

562 Views

1 replies

0 likes

iphone 6 plus
  • 562 Views
  • 1 replies
  • 0 likes

Solved!! My tracks keep getting greyed out! Help!

Jssica Reedy's album Transparent will not play at all,it is on Spotify's website but even there all the tracks are greyed out how do I listen to it? Can this be fixe d?

Newbie

Jssica Reedy's album Transparent will not play at all,it is on Spotify's website but even there all the tracks are greyed out how do I listen to it? Can this be fixe d?

PhantomDiesel

Roadie

4816 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

How can I play Spotify through 3G but without downloading music to my phone?

I have an iphone that does not have any capacity to download my music files. I have tried, unsuccessfully, to get itunes to play through the icloud and wondered if, by purchasing Spotify Premium, I could play all of my music through Spotfiy when I do...

Newbie

I have an iphone that does not have any capacity to download my music files. I have tried, unsuccessfully, to get itunes to play through the icloud and wondered if, by purchasing Spotify Premium, I c...

PhantomDiesel

Roadie

1366 Views

2 replies

0 likes

  • 1366 Views
  • 2 replies
  • 0 likes

APP doesn't accept my username/pw - website does!

Hi, I've just created an account and upgradet to premium. Neither the program on my macbook, nor the apps on my iphones accept username/pw, on the website it works well. I've changed PW a few times, but the problem remains the same: neither program n...

Newbie

Hi,   I've just created an account and upgradet to premium. Neither the program on my macbook, nor the apps on my iphones accept username/pw, on the website it works well. I've changed PW a fe...

PhantomDiesel

Roadie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Discover function for working

For last couple of weeks, the duscover page shows the same list of recommendations. Not sure why? I am seeing this both in my iPhone and desktop. I tried logging out and in but does n't help? Is discover no longer supoprted? Discover was one of the t...

Regular

For last couple of weeks, the duscover page shows the same list of recommendations. Not sure why? I am seeing this both in my iPhone and desktop. I tried logging out and in but does n't help? Is disc...

Bindu

Regular

950 Views

9 replies

0 likes

  • 950 Views
  • 9 replies
  • 0 likes

How do I display seconds throughout the entirety of the song?

Hi. I teach excercise classes and que the class at various second counts during the song. At the last iphone Spotify update, my seconds only appear briefly and then disappear unless I tap the screen. Is there a setting that will allow the seconds to ...

Newbie

Hi.   I teach excercise classes and que the class at various second counts during the song.  At the last iphone Spotify update, my seconds only appear briefly and then disappear unless I ...

DasPeter

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Play queue malfuntioning

Recently, spotify has been malfunctioning whenever i try to shuffle play playlists. I'll begin a playlist in shuffle mode and then after a few songs, the queue of songs will clear only leaving a couple of songs that will then repeat over and over. It...

Newbie

Recently, spotify has been malfunctioning whenever i try to shuffle play playlists. I'll begin a playlist in shuffle mode and then after a few songs, the queue of songs will clear only leaving a coup...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes