Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Nice one on the update looking prettier I guess but: It's really slow. Like, REALLY slow. As in takes about twenty seconds to shuffle slow. (it cost me 10% battery to get a decent queue going earlier)Constant freezingLike, if I have my phone on hold ...
Roadie
Nice one on the update looking prettier I guess but: It's really slow. Like, REALLY slow. As in takes about twenty seconds to shuffle slow. (it cost me 10% battery to get a decent queue goi...
HoiBee
Roadie
1168 Views
3 replies
0 likes
I recently subscribed to spotify premium, but I cannot get it to connect on my Iphone. It says that I am still using a "free subscritpion", I have already tried logging out and redownloading the app -- and help would be much appreiated!!
Newbie
I recently subscribed to spotify premium, but I cannot get it to connect on my Iphone. It says that I am still using a "free subscritpion", I have already tried logging out and redownloading the app ...
HoiBee
Roadie
670 Views
1 replies
0 likes
Rather than making playlists of all of my favorite artist's albums, I've discovered that if you "follow" the Artist, and then save the album to "Your Music", then you can easily go to the Artist listing and find who you're looking for as they are in ...
Newbie
Rather than making playlists of all of my favorite artist's albums, I've discovered that if you "follow" the Artist, and then save the album to "Your Music", then you can easily go to the Artist...
975 Views
0 replies
4 likes
Hi! So before I buy Premium I want to check something. I currently don't have any money in my Google Play account but I do have a lot in my iTunes account that I need to use. I currently listen to my ipod on rare occasions and use my android phone pr...
Newbie
Hi! So before I buy Premium I want to check something. I currently don't have any money in my Google Play account but I do have a lot in my iTunes account that I need to use. I currently listen to my...
Fishtaco
Community Legend
5006 Views
1 replies
0 likes
I canceled spotify 2 weeks ago before my free trial was up, however on spotify it still says I am a premium member. Did i successfully cancel? I don't want to be on premium anymore. thanks.
Newbie
I canceled spotify 2 weeks ago before my free trial was up, however on spotify it still says I am a premium member. Did i successfully cancel? I don't want to be on premium anymore. thanks.
260 Views
0 replies
0 likes
When attempting to view by artist on iOS, it says 'an error occurred' 1) search for any artist2) tap on the artist you want3) 'an error occurred' Not very good. I tried rebooting, etc.
Newbie
When attempting to view by artist on iOS, it says 'an error occurred' 1) search for any artist 2) tap on the artist you want 3) 'an error occurred' Not very good. I tried rebootin...
ldberger44
Newbie
1442 Views
7 replies
2 likes
Installed the most recent spotify patch yesterday, now when I launch the app I see the iOS apple loading screen and then it immediately crashes. I've tried restarting the phone several times. Running iOS 8.4 and Spotify 3.5.0
Newbie
Installed the most recent spotify patch yesterday, now when I launch the app I see the iOS apple loading screen and then it immediately crashes. I've tried restarting the phone several times. Running...
410 Views
0 replies
1 likes
Whenever I choose a song, spotify plays the song that is 3 songs earlier; this only when spotify list stands in alfabetic order
Casual Listener
Whenever I choose a song, spotify plays the song that is 3 songs earlier; this only when spotify list stands in alfabetic order
Sgrypiuk
Newbie
450 Views
1 replies
2 likes
decided to re-sync my downloaded music at a higher bitrate , and by doing so i used up nearly all of my available storage space on my phone. I would like to return to the lower bit rates for my entire collection of downloads, but not finding any tool...
Music Fan
decided to re-sync my downloaded music at a higher bitrate , and by doing so i used up nearly all of my available storage space on my phone. I would like to return to the lower bit rates for my...
makettle62
Music Fan
459 Views
2 replies
0 likes
Hi, I've got an iPhone 5s and Spotify Premium and its always worked really well. I usually use it in the car or when runnign and it has been fine up until today!Now, when I play something Spotify stops playing when iPhone screen goes blank - ie power...
Regular
Hi, I've got an iPhone 5s and Spotify Premium and its always worked really well. I usually use it in the car or when runnign and it has been fine up until today! Now, when I play something Sp...
HoiBee
Roadie
845 Views
4 replies
1 likes
there are blank grey segments in the list and some songs are out of place! Some of the songs i pressed to play played a different song! Help!!
Newbie
there are blank grey segments in the list and some songs are out of place! Some of the songs i pressed to play played a different song! Help!!
482 Views
0 replies
1 likes
Hi, I signed up for the 30- day trial and I don't want an account anymore. How do I delete it?
Casual Listener
Hi, I signed up for the 30- day trial and I don't want an account anymore. How do I delete it?
OviiiOne
Community Legend
359 Views
1 replies
0 likes
My iphone 6+ won't load spotify since the upgrade yesterday - worked perfectly till then - I have seen others report same in the app review
Newbie
My iphone 6+ won't load spotify since the upgrade yesterday - worked perfectly till then - I have seen others report same in the app review
MattSuda
Spotify Star
562 Views
1 replies
0 likes
Jssica Reedy's album Transparent will not play at all,it is on Spotify's website but even there all the tracks are greyed out how do I listen to it? Can this be fixe d?
Newbie
Jssica Reedy's album Transparent will not play at all,it is on Spotify's website but even there all the tracks are greyed out how do I listen to it? Can this be fixe d?
PhantomDiesel
Roadie
4816 Views
2 replies
0 likes
I have an iphone that does not have any capacity to download my music files. I have tried, unsuccessfully, to get itunes to play through the icloud and wondered if, by purchasing Spotify Premium, I could play all of my music through Spotfiy when I do...
Newbie
I have an iphone that does not have any capacity to download my music files. I have tried, unsuccessfully, to get itunes to play through the icloud and wondered if, by purchasing Spotify Premium, I c...
PhantomDiesel
Roadie
1366 Views
2 replies
0 likes
Hi, I've just created an account and upgradet to premium. Neither the program on my macbook, nor the apps on my iphones accept username/pw, on the website it works well. I've changed PW a few times, but the problem remains the same: neither program n...
Newbie
Hi, I've just created an account and upgradet to premium. Neither the program on my macbook, nor the apps on my iphones accept username/pw, on the website it works well. I've changed PW a fe...
PhantomDiesel
Roadie
365 Views
1 replies
0 likes
For last couple of weeks, the duscover page shows the same list of recommendations. Not sure why? I am seeing this both in my iPhone and desktop. I tried logging out and in but does n't help? Is discover no longer supoprted? Discover was one of the t...
Regular
For last couple of weeks, the duscover page shows the same list of recommendations. Not sure why? I am seeing this both in my iPhone and desktop. I tried logging out and in but does n't help? Is disc...
Bindu
Regular
950 Views
9 replies
0 likes
Hi. I teach excercise classes and que the class at various second counts during the song. At the last iphone Spotify update, my seconds only appear briefly and then disappear unless I tap the screen. Is there a setting that will allow the seconds to ...
Newbie
Hi. I teach excercise classes and que the class at various second counts during the song. At the last iphone Spotify update, my seconds only appear briefly and then disappear unless I ...
DasPeter
Community Legend
415 Views
1 replies
0 likes
Recently, spotify has been malfunctioning whenever i try to shuffle play playlists. I'll begin a playlist in shuffle mode and then after a few songs, the queue of songs will clear only leaving a couple of songs that will then repeat over and over. It...
Newbie
Recently, spotify has been malfunctioning whenever i try to shuffle play playlists. I'll begin a playlist in shuffle mode and then after a few songs, the queue of songs will clear only leaving a coup...
392 Views
0 replies
0 likes