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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38196 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103695 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1355 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299505 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126238 Views

19 replies

38 likes

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spotify 3.5.0 crash on startup iPhone 4s

Hey.After installing the latest update (3.5.0) the spotify app crashes the moment I want to start it on my iphone 4s with ios 8.4. The screen goes blank and the phone reboots.Not really satisfying.Does anyone else experience this? Is this problem kno...

Newbie

Hey. After installing the latest update (3.5.0) the spotify app crashes the moment I want to start it on my iphone 4s with ios 8.4. The screen goes blank and the phone reboots. Not really satisfyin...

Erkan_Yılmaz

Community Legend

1291 Views

1 replies

0 likes

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Release of memory from offline storage

IOS 8.4 on iPad and iPhone I have several albums downloaded for offline listening. Lets say for example they are Albums A, B and C and that they each use up 1.5 gB on my device (big I know). Therefore there is 4.5 gB of memory allocated to Spotify fi...

Newbie

IOS 8.4 on iPad and iPhone   I have several albums downloaded for offline listening.  Lets say for example they are Albums A, B and C and that they each use up 1.5 gB on my device (big I ...

446 Views

0 replies

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My Premium account won't work on the iPhone app even when the correct username and password is used.

Hi there, I've had Spotify Premium for a few months now on both my laptop and iPhone. I had to uninstall the app a couple of weeks ago in order to fit the new ios update, but now after reinstalling I can only get Spotify free on my phone. I've tried ...

Newbie

Hi there,   I've had Spotify Premium for a few months now on both my laptop and iPhone. I had to uninstall the app a couple of weeks ago in order to fit the new ios update, but now after reins...

336 Views

0 replies

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Spotify logo suddenly other green.

Something really weird happened to me, I bought a new bluetooth speaker and when I connected it my spotify logo changed color ald that actually annoys me a lot.. Is it an update or something else? How can I solve this?

Newbie

Something really weird happened to me, I bought a new bluetooth speaker and when I connected it my spotify logo changed color ald that actually annoys me a lot.. Is it an update or something else? Ho...

JuanIgnacio

Newbie

1229 Views

2 replies

0 likes

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Why can't I see all my songs on my iPhone 4s?

As stated above, have a lot of songs in my "My Music" area, but can't see all of them on my phone. I eventually created a new folder for the missing tunes, but wondering wuzzup with the "Songs" issue. Thanks, Jim

Casual Listener

As stated above, have a lot of songs in my "My Music" area, but can't see all of them on my phone. I eventually created a new folder for the missing tunes, but wondering wuzzup with the "Songs" issue...

592 Views

0 replies

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Alternate way to log in. HELP

Recently dropped my iphone 4s and now certain parts of the screen dont respond to touch. the screen is also very glitchy, things randomly open and close as though i were touching the screen. and so in trying to move the spotify app to a clickable par...

Newbie

Recently dropped my iphone 4s and now certain parts of the screen dont respond to touch. the screen is also very glitchy, things randomly open and close as though i were touching the screen. and so i...

397 Views

0 replies

0 likes

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Solved!! Running - Recommended For You

The "Recommended for You" option doesn't seem to be available for me on the new Running feature. I only have Running Originals and Running Playlists with different genres. How do I get this?

Newbie

The "Recommended for You" option doesn't seem to be available for me on the new Running feature. I only have Running Originals and Running Playlists with different genres. How do I get this?

MadiraNofo

Regular

2854 Views

7 replies

5 likes

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Why haven't the Spotify support contacted me yet? It's been days and I haven't gotten an answer.

I have a problem where it's basically saying my account doesn't exist and all my info isn't right, I emailed Spotify days ago, but I've only received the automated email from them and nothing more. Can someone please help me?

Casual Listener

I have a problem where it's basically saying my account doesn't exist and all my info isn't right, I emailed Spotify days ago, but I've only received the automated email from them and nothing more. C...

374 Views

0 replies

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New to iOS. Problems downloading.

Recently switched to an IPhone 6 Plus and am noticing something weird about downloading music for offline play. Only some of the songs in a playlist or album show the green downloaded arrow. Also songs are appearing in a playlist called "local files"...

Regular

Recently switched to an IPhone 6 Plus and am noticing something weird about downloading music for offline play. Only some of the songs in a playlist or album show the green downloaded arrow. Also son...

505 Views

0 replies

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Ipod Touch last generation - error - Running on sidebar

Hi, I just bought the last ipod touch with iOS 8.3.I can't see in the menu (sidebar) the option "Running", I'm using my wifi conection. Thansk all

Newbie

Hi,   I just bought the last ipod touch with iOS 8.3. I can't see in the menu (sidebar) the option "Running", I'm using my wifi conection.   Thansk all

MaxD

Newbie

1782 Views

2 replies

0 likes

ipod touch
Running
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Playlists gone on one device

I have spotify on different devices. It's wierd, because I can see and manage all my playlists on all my devices except one. I've tried to log in and out and re-install.I'm using sonos via the device that's giving me trouble. Should it make any diffe...

Newbie

I have spotify on different devices. It's wierd, because I can see and manage all my playlists on all my devices except one. I've tried to log in and out and re-install. I'm using sonos via the de...

414 Views

0 replies

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Solved!! Spotify won't play

For the last couple of days, I've had several issues with Spotify. My search option does not work and only shows "an error occurred" each time I try to look for an artist/song. I tried deleting and re-installing. Same problem. I should note that I co...

Newbie

For the last couple of days, I've had several issues with Spotify. My search option does not work and only shows "an error occurred" each time I try to look for an artist/song. I tried deleting and r...

JmannDriver

Newbie

1030 Views

3 replies

0 likes

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Music not playing

Hi Ive got a problem, when i filter songs a-z spotify mixes my songs up. E,j when i select a song it plays another one.Any suggestions?Thanks

Newbie

Hi Ive got a problem, when i filter songs a-z spotify mixes my songs up. E,j when i select a song it plays another one. Any suggestions? Thanks

335 Views

0 replies

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Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis?

Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis, al pareces en mis subcripciones aparce una caduca y una activa, que puedo hacer?

Casual Listener

Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis, al pareces en mis subcripciones aparce una caduca y una activa, que puedo hacer?

493 Views

0 replies

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Cola reproducción en iPad

Hola,en mi iPad no veo como puedo acceder a la cola de reproducción. Si encuentro la opción en iPhone, pero me esta siendo imposible encontrar la cola de reproducción en iPad... ¿alguien me ayuda por favor'gracias!Saludos.

Newbie

Hola, en mi iPad no veo como puedo acceder a la cola de reproducción. Si encuentro la opción en iPhone, pero me esta siendo imposible encontrar la cola de reproducción en iPad... ¿alguien me ayuda p...

OviiiOne

Community Legend

3216 Views

1 replies

0 likes

cola reproduccion
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Mi Suscripción no funciona

Pague la suscripción de un mes a través de mis suscripciones en el AppStore ayer alrededor de las 8 de la noche y aún mi cuenta dice que es gratisAlguien sabe que se puede hacer?

Newbie

Pague la suscripción de un mes a través de mis suscripciones en el AppStore ayer alrededor de las 8 de la noche y aún mi cuenta dice que es gratis Alguien sabe que se puede hacer?

OviiiOne

Community Legend

487 Views

1 replies

0 likes

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Bug with iOS app

Hi,When I run Spotify without any internet connection it freezes and I can't access my offline synced playlists. Could you have a look at this issue ? Thanks

Casual Listener

Hi, When I run Spotify without any internet connection it freezes and I can't access my offline synced playlists. Could you have a look at this issue ? Thanks

372 Views

0 replies

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Yamaha rx v479

Hi, does the Spotify client in Yamaha receivers come with equalizer? If so, can I set the EQ from an iPhone through Spotufy connect?ThanksMArtin

Newbie

Hi, does the Spotify client in Yamaha receivers come with equalizer? If so, can I set the EQ from an iPhone through Spotufy connect? Thanks MArtin

963 Views

0 replies

0 likes

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Cannot use this abroad ??

Hi set up new account this morning and logged in. Working fine logged out to try on my iPod( I got in NZ) and got message - cannot use abroad so uninstalled and went back to iPhone but now same message. Followed troubleshooting uninstalled etc and st...

Newbie

Hi set up new account this morning and logged in. Working fine logged out to try on my iPod( I got in NZ) and got message - cannot use abroad so uninstalled and went back to iPhone but now same messa...

333 Views

0 replies

0 likes

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