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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234399 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115953 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2510 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304563 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130127 Views

19 replies

38 likes

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Making my Music Library "Available Offline"

So I've gotten around the problem of transferring all my Starred songs into my new Music Library using a PC. It's okay for some but not for those without access to a PC. My new problem now is, how do I make the songs in my Music Library "Available Of...

Music Fan

So I've gotten around the problem of transferring all my Starred songs into my new Music Library using a PC. It's okay for some but not for those without access to a PC.   My new problem now...

Swanny

Community Legend

8925 Views

12 replies

16 likes

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My music stopped

My music always stop when it comes to 1:36Can anyone help me 

Newbie

My music always stop when it comes to 1:36 Can anyone help me  

307 Views

0 replies

0 likes

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[BUG?] Music in the wrong place

Omen (the rapper) and his new album 'elephant eyes' have been put on the same profile as some heavy metal band (also called omen). Not sure why he doesn't have his own profile?

Newbie

Omen (the rapper) and his new album 'elephant eyes' have been put on the same profile as some heavy metal band (also called omen). Not sure why he doesn't have his own profile?

351 Views

0 replies

0 likes

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Iphone 6 Offline/Local Songs NOT Synching! HELP??! [Done Troubleshooting Steps]

I have had Spotfiy for years now. I really value the offline mode and being abel to download songs offline as well as adding local files. When I first had it everything synched fine as long as I had it on the same wi-fi. Every since I got an Iphone 6...

Regular

I have had Spotfiy for years now. I really value the offline mode and being abel to download songs offline as well as adding local files. When I first had it everything synched fine as long as I had ...

515 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Sending messages using iPhone/iPad not possible

Hi there, you might call me stupid, but please let me ask a question: I'm trying to send messages to another Spotify-user (follower) using my iPhone. When using the "SHARE -- SEND TO..." function my followers do not show up, and also typing in their ...

Newbie

Hi there,   you might call me stupid, but please let me ask a question:    I'm trying to send messages to another Spotify-user (follower) using my iPhone. When using the "SHARE...

slondon12

Regular

1227 Views

3 replies

0 likes

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Solved!! "Offline Music" is empty, despite albums being available offline

Hi there. I have a number of albums set to "available offline". I can navigate to these through "my music" and play them in offline as normal. For convenience, I would like to go to the "Offline Music" section in the menu and play from there. However...

Casual Listener

Hi there.   I have a number of albums set to "available offline". I can navigate to these through "my music" and play them in offline as normal.    For convenience, I would like to...

Muximori

Casual Listener

1610 Views

3 replies

1 likes

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  • 1 likes

My Music acting weird

When I go into the "Your Music" section and scroll a big grey bar appears in the middle of the song lists and then once I click a song to play, it plays a different song. I have found out how to fix this and I don't want to delete my app and redownlo...

Newbie

When I go into the "Your Music" section and scroll a big grey bar appears in the middle of the song lists and then once I click a song to play, it plays a different song. I have found out how to fix ...

519 Views

0 replies

0 likes

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Playlist gone after reset Iphone

I don't see my list under playlists on my new iPhone.I see the list aren't deleted but no matter what I try reset and installing spotify the lists don't appear.What is this bug?Spotify fix it now or somebody help me??Regards ole

Casual Listener

I don't see my list under playlists on my new iPhone. I see the list aren't deleted but no matter what I try reset and installing spotify the lists don't appear. What is this bug? Spotify fi...

508 Views

0 replies

0 likes

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Problems with sync list between Desktop and iPad

Hi, I have problems with the sync of my list in Desktop app and the iPad and iPhone apps. I have list in the Desktop that don't appear in the Spotify app in iPad and iPhone. The problem is that in the iPad app now I don't have any of my list, but I c...

Newbie

Hi,   I have problems with the sync of my list in Desktop app and the iPad and iPhone apps. I have list in the Desktop that don't appear in the Spotify app in iPad and iPhone. The problem is t...

409 Views

0 replies

0 likes

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All the music from an artist has disappeared except for one song.

This has happened more than once. my connection is fine, I can not think of anything that I could be doing wrong to cause this.

Newbie

This has happened more than once. my connection is fine, I can not think of anything that I could be doing wrong to cause this.

484 Views

0 replies

0 likes

Music disappearing
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Local files

i add local files to spotify on my computer, but when I'm using my iPhone or any other device with spotify on it, there are no local files available. It says goto your computer and add them. I did that. Still no local files on mobile app

Newbie

i add local files to spotify on my computer, but when I'm using my iPhone or any other device with spotify on it, there are no local files available. It says goto your computer and add them. I did th...

467 Views

0 replies

0 likes

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Log in

My account randomly logged me out one day and when I tried to log back in and it said my username and email weren't with an active account. I am currently paying for premium so I would really like to fix this problem soon. Thank you!

Visitor

My account randomly logged me out one day and when I tried to log back in and it said my username and email weren't with an active account. I am currently paying for premium so I would really like to...

360 Views

0 replies

0 likes

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Spotify not showing some songs

My Spotify app on iPhone 4s is not showing my songs that have numbers in front of them such as 1Train, but all other songs are there. In the place of those songs there is just a black box. The only things I've tried are restarting my phone, re-adding...

Visitor

My Spotify app on iPhone 4s is not showing my songs that have numbers in front of them such as 1Train, but all other songs are there. In the place of those songs there is just a black box. The only t...

542 Views

0 replies

0 likes

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spotify 3.5.0 crash on startup iPhone 4s

Hey.After installing the latest update (3.5.0) the spotify app crashes the moment I want to start it on my iphone 4s with ios 8.4. The screen goes blank and the phone reboots.Not really satisfying.Does anyone else experience this? Is this problem kno...

Newbie

Hey. After installing the latest update (3.5.0) the spotify app crashes the moment I want to start it on my iphone 4s with ios 8.4. The screen goes blank and the phone reboots. Not really satisfyin...

Erkan_Yılmaz

Community Legend

1312 Views

1 replies

0 likes

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Release of memory from offline storage

IOS 8.4 on iPad and iPhone I have several albums downloaded for offline listening. Lets say for example they are Albums A, B and C and that they each use up 1.5 gB on my device (big I know). Therefore there is 4.5 gB of memory allocated to Spotify fi...

Newbie

IOS 8.4 on iPad and iPhone   I have several albums downloaded for offline listening.  Lets say for example they are Albums A, B and C and that they each use up 1.5 gB on my device (big I ...

458 Views

0 replies

0 likes

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My Premium account won't work on the iPhone app even when the correct username and password is used.

Hi there, I've had Spotify Premium for a few months now on both my laptop and iPhone. I had to uninstall the app a couple of weeks ago in order to fit the new ios update, but now after reinstalling I can only get Spotify free on my phone. I've tried ...

Newbie

Hi there,   I've had Spotify Premium for a few months now on both my laptop and iPhone. I had to uninstall the app a couple of weeks ago in order to fit the new ios update, but now after reins...

346 Views

0 replies

0 likes

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Spotify logo suddenly other green.

Something really weird happened to me, I bought a new bluetooth speaker and when I connected it my spotify logo changed color ald that actually annoys me a lot.. Is it an update or something else? How can I solve this?

Newbie

Something really weird happened to me, I bought a new bluetooth speaker and when I connected it my spotify logo changed color ald that actually annoys me a lot.. Is it an update or something else? Ho...

JuanIgnacio

Newbie

1319 Views

2 replies

0 likes

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Why can't I see all my songs on my iPhone 4s?

As stated above, have a lot of songs in my "My Music" area, but can't see all of them on my phone. I eventually created a new folder for the missing tunes, but wondering wuzzup with the "Songs" issue. Thanks, Jim

Casual Listener

As stated above, have a lot of songs in my "My Music" area, but can't see all of them on my phone. I eventually created a new folder for the missing tunes, but wondering wuzzup with the "Songs" issue...

604 Views

0 replies

0 likes

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Alternate way to log in. HELP

Recently dropped my iphone 4s and now certain parts of the screen dont respond to touch. the screen is also very glitchy, things randomly open and close as though i were touching the screen. and so in trying to move the spotify app to a clickable par...

Newbie

Recently dropped my iphone 4s and now certain parts of the screen dont respond to touch. the screen is also very glitchy, things randomly open and close as though i were touching the screen. and so i...

406 Views

0 replies

0 likes

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Solved!! Running - Recommended For You

The "Recommended for You" option doesn't seem to be available for me on the new Running feature. I only have Running Originals and Running Playlists with different genres. How do I get this?

Newbie

The "Recommended for You" option doesn't seem to be available for me on the new Running feature. I only have Running Originals and Running Playlists with different genres. How do I get this?

MadiraNofo

Regular

2905 Views

7 replies

5 likes

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  • 7 replies
  • 5 likes