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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

239409 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

121335 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2794 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306330 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131361 Views

19 replies

38 likes

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iPhone 6 iOS 8.4 CRASHING

For the past 3 months (4 months in August) I've been constantly having my app crash each effing time I change a song! I am SICK and tired of it! The SpotifyCare Twitter people aren't helping with jack all, besides from asking me to do the exact same ...

Newbie

For the past 3 months (4 months in August) I've been constantly having my app crash each effing time I change a song! I am SICK and tired of it! The SpotifyCare Twitter people aren't helping with jac...

412 Views

0 replies

0 likes

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Playlist skipping back to top after a few songs

Recently when I'm playing a playlist it will play a few songs then suddenly jump back up either to the start of the playlist or to a track 3 or 4 back up the list. It does seem to favor jumping back to a couple specific songs. It's probably happened ...

Regular

Recently when I'm playing a playlist it will play a few songs then suddenly jump back up either to the start of the playlist or to a track 3 or 4 back up the list. It does seem to favor jumping back ...

577 Views

0 replies

2 likes

  • 577 Views
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Help With Putting Local Files on my Phone

I have been attempting to follow the instructons on how to put Local Files from my computer onto my phone. My phone and computer are connected to the same Wi-Fi network, but my phone cant seem to find the songs. Can anyone help me out? Much appreciat...

Newbie

I have been attempting to follow the instructons on how to put Local Files from my computer onto my phone. My phone and computer are connected to the same Wi-Fi network, but my phone cant seem to fin...

403 Views

0 replies

1 likes

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Not Happy!!!! Grey lines and wrong song playing!!!

My Spotify App on the IPod Touch 5th Gen is not fully working. There seems to be a grey section separating the songs and the first of song of each section won't play. Another issue is that when I choose a song from the 'my songs' section it decides t...

Newbie

My Spotify App on the IPod Touch 5th Gen is not fully working. There seems to be a grey section separating the songs and the first of song of each section won't play. Another issue is that when I cho...

421 Views

0 replies

0 likes

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Solved!! Spotify ios6

Hi, this may be a silly question, I have just started using the Spotify app on my ipod touch, how can I set ip up so i don't have to enter my login/password everytime? Any help appreciated.

Regular

Hi, this may be a silly question, I have just started using the Spotify app on my ipod touch, how can I set ip up so i don't have to enter my login/password everytime? Any help appreciated.

flydba

Newbie

2042 Views

5 replies

0 likes

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Synch spotify playlists on iphone

Help!!! I deleted and re-installed the app to create space, but now my playlists are gone. How to get them back?? It does show my last played music and I can see the playlists on Spotify on the computer.

Newbie

Help!!! I deleted and re-installed the app to create space, but now my playlists are gone. How to get them back??   It does show my last played music and I can see the playlists on Spotify on ...

Rorey

Spotify

489 Views

1 replies

0 likes

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Won't work on Iphone anynore

Dear All I used to have Spotify wokring perfectly fine on my iPhone. I recently relocated to a new country so I understand the 14 day policy. Hence I deleted my old account and signed up for a new Spotify account. I current and successfully signed up...

Newbie

Dear All   I used to have Spotify wokring perfectly fine on my iPhone. I recently relocated to a new country so I understand the 14 day policy. Hence I deleted my old account and signed up for...

351 Views

0 replies

0 likes

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Making my Music Library "Available Offline"

So I've gotten around the problem of transferring all my Starred songs into my new Music Library using a PC. It's okay for some but not for those without access to a PC. My new problem now is, how do I make the songs in my Music Library "Available Of...

Music Fan

So I've gotten around the problem of transferring all my Starred songs into my new Music Library using a PC. It's okay for some but not for those without access to a PC.   My new problem now...

Swanny

Community Legend

8945 Views

12 replies

16 likes

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  • 12 replies
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My music stopped

My music always stop when it comes to 1:36Can anyone help me 

Newbie

My music always stop when it comes to 1:36 Can anyone help me  

311 Views

0 replies

0 likes

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[BUG?] Music in the wrong place

Omen (the rapper) and his new album 'elephant eyes' have been put on the same profile as some heavy metal band (also called omen). Not sure why he doesn't have his own profile?

Newbie

Omen (the rapper) and his new album 'elephant eyes' have been put on the same profile as some heavy metal band (also called omen). Not sure why he doesn't have his own profile?

353 Views

0 replies

0 likes

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Iphone 6 Offline/Local Songs NOT Synching! HELP??! [Done Troubleshooting Steps]

I have had Spotfiy for years now. I really value the offline mode and being abel to download songs offline as well as adding local files. When I first had it everything synched fine as long as I had it on the same wi-fi. Every since I got an Iphone 6...

Regular

I have had Spotfiy for years now. I really value the offline mode and being abel to download songs offline as well as adding local files. When I first had it everything synched fine as long as I had ...

519 Views

0 replies

1 likes

  • 519 Views
  • 0 replies
  • 1 likes

Sending messages using iPhone/iPad not possible

Hi there, you might call me stupid, but please let me ask a question: I'm trying to send messages to another Spotify-user (follower) using my iPhone. When using the "SHARE -- SEND TO..." function my followers do not show up, and also typing in their ...

Newbie

Hi there,   you might call me stupid, but please let me ask a question:    I'm trying to send messages to another Spotify-user (follower) using my iPhone. When using the "SHARE...

slondon12

Regular

1228 Views

3 replies

0 likes

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  • 3 replies
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Solved!! "Offline Music" is empty, despite albums being available offline

Hi there. I have a number of albums set to "available offline". I can navigate to these through "my music" and play them in offline as normal. For convenience, I would like to go to the "Offline Music" section in the menu and play from there. However...

Casual Listener

Hi there.   I have a number of albums set to "available offline". I can navigate to these through "my music" and play them in offline as normal.    For convenience, I would like to...

Muximori

Casual Listener

1626 Views

3 replies

1 likes

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  • 1 likes

My Music acting weird

When I go into the "Your Music" section and scroll a big grey bar appears in the middle of the song lists and then once I click a song to play, it plays a different song. I have found out how to fix this and I don't want to delete my app and redownlo...

Newbie

When I go into the "Your Music" section and scroll a big grey bar appears in the middle of the song lists and then once I click a song to play, it plays a different song. I have found out how to fix ...

521 Views

0 replies

0 likes

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Playlist gone after reset Iphone

I don't see my list under playlists on my new iPhone.I see the list aren't deleted but no matter what I try reset and installing spotify the lists don't appear.What is this bug?Spotify fix it now or somebody help me??Regards ole

Casual Listener

I don't see my list under playlists on my new iPhone. I see the list aren't deleted but no matter what I try reset and installing spotify the lists don't appear. What is this bug? Spotify fi...

509 Views

0 replies

0 likes

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Problems with sync list between Desktop and iPad

Hi, I have problems with the sync of my list in Desktop app and the iPad and iPhone apps. I have list in the Desktop that don't appear in the Spotify app in iPad and iPhone. The problem is that in the iPad app now I don't have any of my list, but I c...

Newbie

Hi,   I have problems with the sync of my list in Desktop app and the iPad and iPhone apps. I have list in the Desktop that don't appear in the Spotify app in iPad and iPhone. The problem is t...

411 Views

0 replies

0 likes

  • 411 Views
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All the music from an artist has disappeared except for one song.

This has happened more than once. my connection is fine, I can not think of anything that I could be doing wrong to cause this.

Newbie

This has happened more than once. my connection is fine, I can not think of anything that I could be doing wrong to cause this.

487 Views

0 replies

0 likes

Music disappearing
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Local files

i add local files to spotify on my computer, but when I'm using my iPhone or any other device with spotify on it, there are no local files available. It says goto your computer and add them. I did that. Still no local files on mobile app

Newbie

i add local files to spotify on my computer, but when I'm using my iPhone or any other device with spotify on it, there are no local files available. It says goto your computer and add them. I did th...

470 Views

0 replies

0 likes

  • 470 Views
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Log in

My account randomly logged me out one day and when I tried to log back in and it said my username and email weren't with an active account. I am currently paying for premium so I would really like to fix this problem soon. Thank you!

Visitor

My account randomly logged me out one day and when I tried to log back in and it said my username and email weren't with an active account. I am currently paying for premium so I would really like to...

361 Views

0 replies

0 likes

  • 361 Views
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Spotify not showing some songs

My Spotify app on iPhone 4s is not showing my songs that have numbers in front of them such as 1Train, but all other songs are there. In the place of those songs there is just a black box. The only things I've tried are restarting my phone, re-adding...

Visitor

My Spotify app on iPhone 4s is not showing my songs that have numbers in front of them such as 1Train, but all other songs are there. In the place of those songs there is just a black box. The only t...

545 Views

0 replies

0 likes

  • 545 Views
  • 0 replies
  • 0 likes