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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 51151 Views
  • 16 replies
  • 36 likes
  • 51151 Views
  • 16 replies
  • 36 likes

Solved!! The Spitify Connect icon is gone!

I use my iPhone 6 controlling Spotify on my LG Music Flow speakers. It worked fine for a ling time. Suddenly the icon in the lower right corner has disappeared! It just shows the repeat icon.Where is it? (And yes, I have the latest versions and reins...

  • Regular
  • I use my iPhone 6 controlling Spotify on my LG Music Flow speakers. It worked fine for a ling time. Suddenly the icon in the lower right corner has disappeared! It just shows the repeat icon. Where ...
  • Juzjul
  • Casual Listener
  • 12615 Views
  • 12 replies
  • 0 likes
  • spotify connect icon
  • 12615 Views
  • 12 replies
  • 0 likes

Solved!! Unavailable offline song still plays when I am offline

If I set a song or an artist to be unavailable offline, then why does the song or artist play when I'm offline. Also, how do I unsync songs or playlists in order to free up memory on my iPhone? Thanks.

  • Regular
  • If I set a song or an artist to be unavailable offline, then why does the song or artist play when I'm offline.   Also, how do I unsync songs or playlists in order to free up memory on my iPho...
  • Fishtaco
  • Community Legend
  • 594 Views
  • 3 replies
  • 0 likes
  • 594 Views
  • 3 replies
  • 0 likes

Local files not syncing to iPhone 5s

iMac running Yosemite 10.10.3iPhone 5s iOS 8.3 My local files used to be synced to my playlist but after an update they became "grayed out" and when i click on the file on my phone, it says "Song Not Synced". Both my iMac and iPhone are connected to ...

  • Newbie
  • iMac running Yosemite 10.10.3 iPhone 5s iOS 8.3   My local files used to be synced to my playlist but after an update they became "grayed out" and when i click on the file on my phone, it say...
  • mapuya19
  • Community Legend
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Running: personalized playlist option missing.

I've downloaded the most recent version of Spotify for iOS 8. I see the running option in my side bar. However, I'm missing the personalized playlist option. I don't understand why, as I have about 20 to 30 personalized playlists, and I've been a pre...

  • Regular
  • I've downloaded the most recent version of Spotify for iOS 8. I see the running option in my side bar. However, I'm missing the personalized playlist option. I don't understand why, as I have about 2...
  • meganlibrarian
  • Regular
  • 1798 Views
  • 5 replies
  • 0 likes
  • iOS 8
    Running
  • 1798 Views
  • 5 replies
  • 0 likes

Solved!! How to stop shuffle play

Can some tell me how to stop shuffle play for my iPhone?

  • Newbie
  • Can some tell me how to stop shuffle play for my iPhone?
  • Mattosaurus
  • Community Legend
  • 1786 Views
  • 3 replies
  • 0 likes
  • 1786 Views
  • 3 replies
  • 0 likes

Failed log in on iPhone 5

Every time I try to log into my account on my iPhone it comes up saying "login failed, you've already created an account with this email address"....yes that's the whole point, can anybody help?

  • Casual Listener
  • Every time I try to log into my account on my iPhone it comes up saying "login failed, you've already created an account with this email address"....yes that's the whole point, can anybody help?
  • Mike91
  • Casual Listener
  • 709 Views
  • 2 replies
  • 0 likes
  • 709 Views
  • 2 replies
  • 0 likes

Solved!! Use Spotify playlist with RunKeeper

Hi, I wish to know if is possible listen Spotify playlist from RunKeeper. Thanks in advance, Regards,

  • Newbie
  • Hi,   I wish to know if is possible listen Spotify playlist from RunKeeper.   Thanks in advance,   Regards, 
  • DirkB
  • Casual Listener
  • 4681 Views
  • 4 replies
  • 0 likes
  • 4681 Views
  • 4 replies
  • 0 likes

My Spotify premium doesnt work

I have had Spotify premium for several years and suddenly it doesnt work. It have changed to a Free account according to my Spotify App

  • Casual Listener
  • I have had Spotify premium for several years and suddenly it doesnt work. It have changed to a Free account according to my Spotify App
  • vincentjaro007
  • Regular
  • 1078 Views
  • 7 replies
  • 0 likes
  • 1078 Views
  • 7 replies
  • 0 likes

Solved!! Another Local Files Issue Thread!

It's really simple to sum up. My iPad and computer are on the same Wifi. I put my local files not available to stream in a playlist, and I marked that playlist to be available offline. All the songs are stilled greyed out on my iPad, and when I click...

  • Casual Listener
  • It's really simple to sum up. My iPad and computer are on the same Wifi. I put my local files not available to stream in a playlist, and I marked that playlist to be available offline. All the songs ...
  • beems
  • Music Fan
  • 947 Views
  • 1 replies
  • 1 likes
  • 947 Views
  • 1 replies
  • 1 likes

Spotify wont start on ipad

My Spotify app on my Ipad is failing to start up today.I have tried deleting and re-installing.

  • Regular
  • My Spotify app on my Ipad is failing to start up today.I have tried deleting and re-installing.
  • Fishtaco
  • Community Legend
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Not all tracks in a playlist flagged for Offline Mode are downloaded

Hey all, DescriptionSo I've got this issue where I've created playlists and marked a few of them for offline mode so I could listen to them on the go without going over my [unreasonably expensive canadian] cell phone data plan limit. It seems, howeve...

  • Casual Listener
  • Hey all,   Description So I've got this issue where I've created playlists and marked a few of them for offline mode so I could listen to them on the go without going over my [unreasonably ex...
  • Cumberbell
  • Regular
  • 796 Views
  • 8 replies
  • 0 likes
  • 796 Views
  • 8 replies
  • 0 likes

[Bug Report] Spotify stops playing music when playing online radio and iPhone locks

When listening to online radios and the iPhone locks, the next music always freezes in 10'', no meter how many times I skip a music. All controls in lockscreen doesn't respond and the music-time bar stills counting, requiring me to unlock the iPhone ...

  • Newbie
  • When listening to online radios and the iPhone locks, the next music always freezes in 10'', no meter how many times I skip a music. All controls in lockscreen doesn't respond and the music-time bar ...
  • philgin
  • Visitor
  • 488 Views
  • 2 replies
  • 0 likes
  • 488 Views
  • 2 replies
  • 0 likes

Spotify iOS 9 Recently Played display bug

I'm running the latest version of Spotify on IOS 9 (iPhone 6), and obviously this is a beta and there are bound to be issues, and I'm not complaining about this small issue, just making you guys aware of it if you're not already. Most of the time, th...

  • Regular
  • I'm running the latest version of Spotify on IOS 9 (iPhone 6), and obviously this is a beta and there are bound to be issues, and I'm not complaining about this small issue, just making you guys awar...
  • MattSuda
  • Spotify Star
  • 1799 Views
  • 2 replies
  • 0 likes
  • 1799 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Beta iOS 2015 May remove

Hi,There was a new beta option on spotify during May where the user could opt into a beta trial in app that had the new running feature as a part of it. I was wondering whether there was any way in which to revert back to the old standard version tha...

  • Casual Listener
  • Hi, There was a new beta option on spotify during May where the user could opt into a beta trial in app that had the new running feature as a part of it. I was wondering whether there was any way ...
  • AliAllMusic
  • Casual Listener
  • 1200 Views
  • 2 replies
  • 0 likes
  • Beta
    change it back
    iOS 8
  • 1200 Views
  • 2 replies
  • 0 likes

iPhone App Crash / Bug report

Hi there, hope the Spotify Dev team reads this, I just found a bug in the app: Opened spotify in Austria (not my home country) with Roaming/no Internet connection (but not airplane mode). Started playing a playlist (Starred) that was made available o...

  • Regular
  • Hi there,   hope the Spotify Dev team reads this, I just found a bug in the app:   Opened spotify in Austria (not my home country) with Roaming/no Internet connection (but not air...
  • Jordi
  • Community Legend
  • 884 Views
  • 4 replies
  • 0 likes
  • 884 Views
  • 4 replies
  • 0 likes

Bad sound quality using Spotify Equalizer 60 Hz and 150 Hz (bass)

Hi all,I recently bought an UE Boom speaker. I'm really happy with it. After a while, I noticed some sound disortion and cracks in the kick and bass while playing certain songs. I tried to reset my speaker and thought there was something wrong with i...

  • Regular
  • Hi all, I recently bought an UE Boom speaker. I'm really happy with it. After a while, I noticed some sound disortion and cracks in the kick and bass while playing certain songs. I tried to reset ...
  • 2785 Views
  • 0 replies
  • 2 likes
  • Equalizer
    Equalizer help
    Music Experience
  • 2785 Views
  • 0 replies
  • 2 likes

Offline mode not available?!!!

I am running 2.6.0.2113 and when starting the Spotify App Spotify connect is automatically activated. (I never uses Spotify connect). But when trying to set the Spotify App to offline mode the option is grey out and a message appear that offline mode...

  • Newbie
  • I am running 2.6.0.2113 and when starting the Spotify App Spotify connect is automatically activated. (I never uses Spotify connect).   But when trying to set the Spotify App to offline m...
  • holliej
  • Newbie
  • 3774 Views
  • 2 replies
  • 1 likes
  • 3774 Views
  • 2 replies
  • 1 likes

How do I use my own playlist with "Spotify Running"?

I was excited to see that the Running feature now shows up on my Spotify app. But I can't find a way to tell it to use which of my own playlists to use. I can only see the pre-made playlist from Spotify. It must just be me. I'm sure Spotify wouldn't ...

  • Music Fan
  • I was excited to see that the Running feature now shows up on my Spotify app. But I can't find a way to tell it to use which of my own playlists to use. I can only see the pre-made playlist from...
  • magicrevolver
  • Gig Goer
  • 1269 Views
  • 2 replies
  • 0 likes
  • Running
  • 1269 Views
  • 2 replies
  • 0 likes

Sync progres bar not working properly

In Spotify iOs app while downloading/syncing music, in main page have progress bar. Sometimes or maybe often progress bar (green line) not working properly.For example, in photo, when progress is 58.3% (7 of 12), progress bar shows 10-15% : It's weir...

IMG_0482.jpg
  • Casual Listener
  • In Spotify iOs app while downloading/syncing music, in main page have progress bar. Sometimes or maybe often progress bar (green line) not working properly. For example, in photo, when progress...
  • 498 Views
  • 0 replies
  • 0 likes
  • 498 Views
  • 0 replies
  • 0 likes