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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44042 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109660 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1677 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302136 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128041 Views

19 replies

38 likes

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iPhone app not scrobbling from iPhone

iPhone 5S / iOS 8.4 last.fm credentials entered correctly (if i enter a wrong password i get an error message so the authentification seems to work) Nothing i listen to shows up in my last.fm. It works fine when i use the desktop app. It has been lik...

Newbie

iPhone 5S / iOS 8.4   last.fm credentials entered correctly (if i enter a wrong password i get an error message so the authentification seems to work)   Nothing i listen to shows up in ...

721 Views

0 replies

0 likes

IOS 8.4
iPhone 5S
last.fm
scrobbling
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music timer use on iphone

On my Ipad the music timer plays throughout the time the song is being played, so I can see how much time is left of the song. On the iphone it does not do that, Why? In my line of work it is helpful to see the amount of time left per song.

Newbie

On my Ipad the music timer plays throughout the time the song is being played, so I can see how much time is left of the song.  On the iphone it does not do that, Why?  In my line of work i...

458 Views

0 replies

0 likes

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Delete account

I would like my account permanently deleted asap; as i no longer need the service

Casual Listener

I would like my account permanently deleted asap; as i no longer need the service

Mattosaurus

Community Legend

597 Views

1 replies

0 likes

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spotify problems with ipod nano 6th generation

Hi all, I have a problem with ipod nano 6th generation: I connect it and sync with spotify, but spotify sync only mi local file and not other playlist (I try with playlist in offline/online mode). I reset my ipod, update firmware...but nothing happen...

Newbie

Hi all, I have a problem with ipod nano 6th generation:   I connect it and sync with spotify, but spotify sync only mi local file and not other playlist (I try with playlist in offline/online ...

Mattosaurus

Community Legend

2379 Views

1 replies

0 likes

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Trying to login on my IPad with new premium account

I recently upgraded to spotify premium on my android phone having previously used my GF's account. I have logged out of her account on my IPad.I then reinstalled and tried to login with my own new account. However I continue to get the following mess...

Newbie

I recently upgraded to spotify premium on my android phone having previously used my GF's account. I have logged out of her account on my IPad. I then reinstalled and tried to login with my own ne...

380 Views

0 replies

0 likes

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please help: none of my songs will play on my iPhone!

When I press play on a song it looks as though it's about to play (shows the pause button) but there's no sound and the time of the song does not change. I have tried deleting the app and re installing but that doesn't help. I'm signed up for premium...

Newbie

When I press play on a song it looks as though it's about to play (shows the pause button) but there's no sound and the time of the song does not change. I have tried deleting the app and re installi...

352 Views

0 replies

0 likes

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iphone content gone

HELP!!! Was using spotify on my iphone today and all of a sudden all of my songs have disappeared. I have nothing under songs, artists or albums but my playlists are still there and play? Where has everything gone and can I get it back? Thanks

Newbie

HELP!!! Was using spotify on my iphone today and all of a sudden all of my songs have disappeared.  I have nothing under songs, artists or albums but my playlists are still there and play? &nbs...

551 Views

0 replies

0 likes

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problem with spotify30

i subscribe to globe's spotify premium 30 promo . and it didn't send the sms for the activation. plsss help asap it just my load worth 30 pesos

Casual Listener

i subscribe to globe's spotify premium 30 promo . and it didn't send the sms for the activation. plsss help asap it just my load worth 30 pesos

user124567

Casual Listener

357 Views

1 replies

0 likes

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  • 1 replies
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Music stops after 30 seconds

Music stops playing after 30 seconds, I can change the song but nothing sounds and time line continues working.

Newbie

Music stops playing after 30 seconds, I can change the song but nothing sounds and time line continues working.

485 Views

0 replies

0 likes

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Will not stay open

Every time I open my spotify it only stays open for about ten seconds then closes on its own

Newbie

Every time I open my spotify it only stays open for about ten seconds then closes on its own

508 Views

0 replies

0 likes

Help
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7 day free trial

I want to get the 7 day free trial, but the mobile app will only give me the 30 day trial, I want to try 7 day trial, before I pay for it.

Newbie

I want to get the 7 day free trial, but the mobile app will only give me the 30 day trial, I want to try 7 day trial, before I pay for it.

464 Views

0 replies

1 likes

  • 464 Views
  • 0 replies
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Playback pauses when Spotify regains network connectivity

The past couple days, the iOS client (3.5.0.1069) has been pausing playback whenever I'm in the NYC subway and my phone regains mobile connectivity. It actually changes music playback state to paused (I can click play on the lockscreen to restart mus...

Casual Listener

The past couple days, the iOS client (3.5.0.1069) has been pausing playback whenever I'm in the NYC subway and my phone regains mobile connectivity. It actually changes music playback state to paused...

erkki

Casual Listener

467 Views

1 replies

0 likes

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  • 1 replies
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Premium spotify?

Ever since I downloaded spotify on my tablet awhile back ive always had free premium on all tablets but never on my phone and on my PlayStation Im able to choose any song Id like but have to listen to ads. Why is that?

Casual Listener

Ever since I downloaded spotify on my tablet awhile back ive always had free premium on all tablets but never on my phone and on my PlayStation Im able to choose any song Id like but have to listen t...

Jonnytalavera

Casual Listener

740 Views

2 replies

0 likes

Just curious
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Next song does not play when iPad in sleep/locked mode

I've noticed that sometimes Spotify stops playing. I play music from my iPad, via AirPlay to my Apple TV (gen 1). To be more precise, the song keeps playing when the iPad screen goes black (I've got a 2 minute lock/sleep screen setting). But when the...

Newbie

I've noticed that sometimes Spotify stops playing. I play music from my iPad, via AirPlay to my Apple TV (gen 1). To be more precise, the song keeps playing when the iPad screen goes black (I've got ...

848 Views

0 replies

1 likes

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Problem exporting BBC Playlist to spotify

Hi, I'm having trouble exporting my BBC Playlist to my spotify account. Can anyone help please?Thanks, Ben

Casual Listener

Hi, I'm having trouble exporting my BBC Playlist to my spotify account. Can anyone help please? Thanks, Ben

MandiK

Casual Listener

2181 Views

6 replies

0 likes

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How to keep my place in a list when on shuffle? [iOS]

I don't really know a way to succintly state my question so I may ramble a bit. Basically, I have a 400+ song, 24+ hour playlist I made for a week-long roadtrip, thinking that since we had less than 24 hours of driving to do we wouldn't hear any song...

Casual Listener

I don't really know a way to succintly state my question so I may ramble a bit.   Basically, I have a 400+ song, 24+ hour playlist I made for a week-long roadtrip, thinking that since we had l...

mapuya19

Community Legend

727 Views

1 replies

0 likes

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Spotify stops and will only play if I use earphones

Recently my spotify has stopped playing once I exit the app and I can't browse other apps while I'm listening to Spitify. When I enter the app, the music starts playing again, but only if I have earphones/ headphones in. Otherwise it's just silent, b...

Newbie

Recently my spotify has stopped playing once I exit the app and I can't browse other apps while I'm listening to Spitify. When I enter the app, the music starts playing again, but only if I have earp...

Mattosaurus

Community Legend

1999 Views

1 replies

0 likes

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  • 1 replies
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Locked Out

Set up spotify in foreign country. Now I'm locked out since the 14 day trial period is over. Any suggestions?

Newbie

Set up spotify in foreign country. Now I'm locked out since the 14 day trial period is over. Any suggestions?

JoeThomas

Community Legend

446 Views

1 replies

0 likes

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  • 1 replies
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Having a glitch?

While trying to listen to music, I have a gray 1inch thick line going across my screen, it's somewhere between the A-titled songs and B-titled songs. I can handle that though. But on top of that, when I click to play a song, it highlights the song I ...

Casual Listener

While trying to listen to music, I have a gray 1inch thick line going across my screen, it's somewhere between the A-titled songs and B-titled songs. I can handle that though. But on top of that, whe...

Ethan7526

Newbie

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes