Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238022 Views

27 replies

5 likes

  • 238022 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119265 Views

117 replies

13 likes

Other
  • 119265 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2724 Views

0 replies

0 likes

iOS
  • 2724 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305640 Views

62 replies

16 likes

  • 305640 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130957 Views

19 replies

38 likes

  • 130957 Views
  • 19 replies
  • 38 likes

Spotify not showing some songs

My Spotify app on iPhone 4s is not showing my songs that have numbers in front of them such as 1Train, but all other songs are there. In the place of those songs there is just a black box. The only things I've tried are restarting my phone, re-adding...

Visitor

My Spotify app on iPhone 4s is not showing my songs that have numbers in front of them such as 1Train, but all other songs are there. In the place of those songs there is just a black box. The only t...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

spotify 3.5.0 crash on startup iPhone 4s

Hey.After installing the latest update (3.5.0) the spotify app crashes the moment I want to start it on my iphone 4s with ios 8.4. The screen goes blank and the phone reboots.Not really satisfying.Does anyone else experience this? Is this problem kno...

Newbie

Hey. After installing the latest update (3.5.0) the spotify app crashes the moment I want to start it on my iphone 4s with ios 8.4. The screen goes blank and the phone reboots. Not really satisfyin...

Erkan_Yılmaz

Community Legend

1316 Views

1 replies

0 likes

  • 1316 Views
  • 1 replies
  • 0 likes

Release of memory from offline storage

IOS 8.4 on iPad and iPhone I have several albums downloaded for offline listening. Lets say for example they are Albums A, B and C and that they each use up 1.5 gB on my device (big I know). Therefore there is 4.5 gB of memory allocated to Spotify fi...

Newbie

IOS 8.4 on iPad and iPhone   I have several albums downloaded for offline listening.  Lets say for example they are Albums A, B and C and that they each use up 1.5 gB on my device (big I ...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

My Premium account won't work on the iPhone app even when the correct username and password is used.

Hi there, I've had Spotify Premium for a few months now on both my laptop and iPhone. I had to uninstall the app a couple of weeks ago in order to fit the new ios update, but now after reinstalling I can only get Spotify free on my phone. I've tried ...

Newbie

Hi there,   I've had Spotify Premium for a few months now on both my laptop and iPhone. I had to uninstall the app a couple of weeks ago in order to fit the new ios update, but now after reins...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Spotify logo suddenly other green.

Something really weird happened to me, I bought a new bluetooth speaker and when I connected it my spotify logo changed color ald that actually annoys me a lot.. Is it an update or something else? How can I solve this?

Newbie

Something really weird happened to me, I bought a new bluetooth speaker and when I connected it my spotify logo changed color ald that actually annoys me a lot.. Is it an update or something else? Ho...

JuanIgnacio

Newbie

1324 Views

2 replies

0 likes

  • 1324 Views
  • 2 replies
  • 0 likes

Why can't I see all my songs on my iPhone 4s?

As stated above, have a lot of songs in my "My Music" area, but can't see all of them on my phone. I eventually created a new folder for the missing tunes, but wondering wuzzup with the "Songs" issue. Thanks, Jim

Casual Listener

As stated above, have a lot of songs in my "My Music" area, but can't see all of them on my phone. I eventually created a new folder for the missing tunes, but wondering wuzzup with the "Songs" issue...

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
  • 0 likes

Alternate way to log in. HELP

Recently dropped my iphone 4s and now certain parts of the screen dont respond to touch. the screen is also very glitchy, things randomly open and close as though i were touching the screen. and so in trying to move the spotify app to a clickable par...

Newbie

Recently dropped my iphone 4s and now certain parts of the screen dont respond to touch. the screen is also very glitchy, things randomly open and close as though i were touching the screen. and so i...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Solved!! Running - Recommended For You

The "Recommended for You" option doesn't seem to be available for me on the new Running feature. I only have Running Originals and Running Playlists with different genres. How do I get this?

Newbie

The "Recommended for You" option doesn't seem to be available for me on the new Running feature. I only have Running Originals and Running Playlists with different genres. How do I get this?

MadiraNofo

Regular

2912 Views

7 replies

5 likes

  • 2912 Views
  • 7 replies
  • 5 likes

Why haven't the Spotify support contacted me yet? It's been days and I haven't gotten an answer.

I have a problem where it's basically saying my account doesn't exist and all my info isn't right, I emailed Spotify days ago, but I've only received the automated email from them and nothing more. Can someone please help me?

Casual Listener

I have a problem where it's basically saying my account doesn't exist and all my info isn't right, I emailed Spotify days ago, but I've only received the automated email from them and nothing more. C...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

New to iOS. Problems downloading.

Recently switched to an IPhone 6 Plus and am noticing something weird about downloading music for offline play. Only some of the songs in a playlist or album show the green downloaded arrow. Also songs are appearing in a playlist called "local files"...

Regular

Recently switched to an IPhone 6 Plus and am noticing something weird about downloading music for offline play. Only some of the songs in a playlist or album show the green downloaded arrow. Also son...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Ipod Touch last generation - error - Running on sidebar

Hi, I just bought the last ipod touch with iOS 8.3.I can't see in the menu (sidebar) the option "Running", I'm using my wifi conection. Thansk all

Newbie

Hi,   I just bought the last ipod touch with iOS 8.3. I can't see in the menu (sidebar) the option "Running", I'm using my wifi conection.   Thansk all

MaxD

Newbie

1800 Views

2 replies

0 likes

ipod touch
Running
  • 1800 Views
  • 2 replies
  • 0 likes

Playlists gone on one device

I have spotify on different devices. It's wierd, because I can see and manage all my playlists on all my devices except one. I've tried to log in and out and re-install.I'm using sonos via the device that's giving me trouble. Should it make any diffe...

Newbie

I have spotify on different devices. It's wierd, because I can see and manage all my playlists on all my devices except one. I've tried to log in and out and re-install. I'm using sonos via the de...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Solved!! Spotify won't play

For the last couple of days, I've had several issues with Spotify. My search option does not work and only shows "an error occurred" each time I try to look for an artist/song. I tried deleting and re-installing. Same problem. I should note that I co...

Newbie

For the last couple of days, I've had several issues with Spotify. My search option does not work and only shows "an error occurred" each time I try to look for an artist/song. I tried deleting and r...

JmannDriver

Newbie

1075 Views

3 replies

0 likes

  • 1075 Views
  • 3 replies
  • 0 likes

Music not playing

Hi Ive got a problem, when i filter songs a-z spotify mixes my songs up. E,j when i select a song it plays another one.Any suggestions?Thanks

Newbie

Hi Ive got a problem, when i filter songs a-z spotify mixes my songs up. E,j when i select a song it plays another one. Any suggestions? Thanks

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis?

Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis, al pareces en mis subcripciones aparce una caduca y una activa, que puedo hacer?

Casual Listener

Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis, al pareces en mis subcripciones aparce una caduca y una activa, que puedo hacer?

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Cola reproducción en iPad

Hola,en mi iPad no veo como puedo acceder a la cola de reproducción. Si encuentro la opción en iPhone, pero me esta siendo imposible encontrar la cola de reproducción en iPad... ¿alguien me ayuda por favor'gracias!Saludos.

Newbie

Hola, en mi iPad no veo como puedo acceder a la cola de reproducción. Si encuentro la opción en iPhone, pero me esta siendo imposible encontrar la cola de reproducción en iPad... ¿alguien me ayuda p...

OviiiOne

Community Legend

3234 Views

1 replies

0 likes

cola reproduccion
  • 3234 Views
  • 1 replies
  • 0 likes

Mi Suscripción no funciona

Pague la suscripción de un mes a través de mis suscripciones en el AppStore ayer alrededor de las 8 de la noche y aún mi cuenta dice que es gratisAlguien sabe que se puede hacer?

Newbie

Pague la suscripción de un mes a través de mis suscripciones en el AppStore ayer alrededor de las 8 de la noche y aún mi cuenta dice que es gratis Alguien sabe que se puede hacer?

OviiiOne

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Bug with iOS app

Hi,When I run Spotify without any internet connection it freezes and I can't access my offline synced playlists. Could you have a look at this issue ? Thanks

Casual Listener

Hi, When I run Spotify without any internet connection it freezes and I can't access my offline synced playlists. Could you have a look at this issue ? Thanks

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Yamaha rx v479

Hi, does the Spotify client in Yamaha receivers come with equalizer? If so, can I set the EQ from an iPhone through Spotufy connect?ThanksMArtin

Newbie

Hi, does the Spotify client in Yamaha receivers come with equalizer? If so, can I set the EQ from an iPhone through Spotufy connect? Thanks MArtin

976 Views

0 replies

0 likes

  • 976 Views
  • 0 replies
  • 0 likes