Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
32732 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
96673 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
425664 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294372 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi. I teach excercise classes and que the class at various second counts during the song. At the last iphone Spotify update, my seconds only appear briefly and then disappear unless I tap the screen. Is there a setting that will allow the seconds to ...
Hi. I teach excercise classes and que the class at various second counts during the song. At the last iphone Spotify update, my seconds only appear briefly and then disappear unless I ...
Community Legend
472 Views
1 replies
0 likes
Recently, spotify has been malfunctioning whenever i try to shuffle play playlists. I'll begin a playlist in shuffle mode and then after a few songs, the queue of songs will clear only leaving a couple of songs that will then repeat over and over. It...
Recently, spotify has been malfunctioning whenever i try to shuffle play playlists. I'll begin a playlist in shuffle mode and then after a few songs, the queue of songs will clear only leaving a coup...
450 Views
0 replies
0 likes
As a professional audio engineer, I'm very used to exactly how loud my spotify is when streaming over bluetooth at a given volume on my car stereo. Which is exactly why last week I was surpised to press play upon getting into the car and have my audi...
As a professional audio engineer, I'm very used to exactly how loud my spotify is when streaming over bluetooth at a given volume on my car stereo. Which is exactly why last week I was su...
Newbie
4115 Views
3 replies
0 likes
Hi, I had to create a new account just to post this message! I'm trying to access and get an answer for days now and spotify is making it very hard for me to get any further! My other account is blocked. I'm not sure how but i managed to post a messa...
Hi, I had to create a new account just to post this message! I'm trying to access and get an answer for days now and spotify is making it very hard for me to get any further! M...
Spotify Star
698 Views
1 replies
0 likes
I have a little bug on the "recently listened" section. Indeed the album and playlist covers "overlapse". It's not very convenient (and not very beautiful). Do you know about this? Maybe the problem is with me because i'm on the iOS 9 Public Beta. I'...
I have a little bug on the "recently listened" section. Indeed the album and playlist covers "overlapse". It's not very convenient (and not very beautiful). Do you know about this? Maybe the problem ...
320 Views
0 replies
0 likes
I have a problem in the spotify iOS app, when I play a song on the "album" section, there is no pictur for the song in the app and on the lockscreen! I'm in the Premium 7-days test period. What's the matter?
I have a problem in the spotify iOS app, when I play a song on the "album" section, there is no pictur for the song in the app and on the lockscreen! I'm in the Premium 7-days test period. What's the...
Not applicable
920 Views
3 replies
0 likes
In the last iOS ver 3.50, the Radio section is hidden out of view in landscape mode and you need to scroll up to see the stations when u turn it portrait it shows normally iOS 7.1.2. Has anybody seen this? Thx
In the last iOS ver 3.50, the Radio section is hidden out of view in landscape mode and you need to scroll up to see the stations when u turn it portrait it shows normally iOS 7.1.2. Has anybody seen...
468 Views
0 replies
1 likes
I have free account but i use spotify on a ipad mini. Why is actived shuffle?
I have free account but i use spotify on a ipad mini. Why is actived shuffle?
Community Legend
506 Views
1 replies
0 likes
When I went onto Spotify on my iPhone, a grey box came up asking why I upgraded to premium when I didn't. So I clicked "I wasn't aware...." or something like that, then it asked me for my age! Did this happen to anyone else or just me? I hope is isn'...
When I went onto Spotify on my iPhone, a grey box came up asking why I upgraded to premium when I didn't. So I clicked "I wasn't aware...." or something like that, then it asked me for my age! Did th...
703 Views
0 replies
0 likes
Community Legend
1181 Views
1 replies
0 likes
Can someone pleSe contact me
Can someone pleSe contact me
Community Legend
418 Views
1 replies
0 likes
Please someone help, Okay I just started the spotify upgrade thing for the first three months are 99 cents and now I can't log into my iphone or computer and I have changed my password like three times and everytime I try to log in it just says your ...
Please someone help, Okay I just started the spotify upgrade thing for the first three months are 99 cents and now I can't log into my iphone or computer and I have changed my password like three tim...
Spotify Star
385 Views
1 replies
0 likes
So I have downloaded some songs online from a video to mp3 converter of remixes and other lesser known songs and put them in my spotify playlists. These songs play fine from my computer, but on my iPhone the phones appear in a darker text and gives m...
So I have downloaded some songs online from a video to mp3 converter of remixes and other lesser known songs and put them in my spotify playlists. These songs play fine from my computer, but on my iP...
Not applicable
1198 Views
4 replies
0 likes
I recently upgraded my iPhone 6 to iOS 8.4. Seemingly at random my Spotify will decide to not follow an album or an artists track listing. For example. Say I'm listening to Pink Floyd's The Wall and I'm just viewing the album. I am listening to the s...
I recently upgraded my iPhone 6 to iOS 8.4. Seemingly at random my Spotify will decide to not follow an album or an artists track listing. For example. Say I'm listening to Pink Floyd's The Wall and ...
391 Views
0 replies
0 likes
I have downloaded some songs on my computer then they came in my "Local Files" Playlist on Spotify on my computer, but theese songs i can't find on my Iphones "Local Files" Playlist. They would not show up
I have downloaded some songs on my computer then they came in my "Local Files" Playlist on Spotify on my computer, but theese songs i can't find on my Iphones "Local Files" Playlist. They wo...
Gig Goer
2839 Views
2 replies
0 likes
I've noticed that the divider (name a playlist "-") is not longer possible.Why? It helps a lot to create some kind of overview / hierarchy when you have a lot of playlists.I honestly don't understand why you remove functionality from the desktop app ...
I've noticed that the divider (name a playlist "-") is not longer possible. Why? It helps a lot to create some kind of overview / hierarchy when you have a lot of playlists. I honestly don't&n...
Regular
1991 Views
2 replies
7 likes
So its nice to have my spotify songs synced for offline use, however i dont want to take up the space it requires to sync at the highest 320kbps bit rate. I also dont want to stream at that rate when im using data though. Is there a way to force spot...
So its nice to have my spotify songs synced for offline use, however i dont want to take up the space it requires to sync at the highest 320kbps bit rate. I also dont want to stream at that rate when...
698 Views
0 replies
1 likes
I used to be able to sync my iPhone with Spotify through desktop version on my macbook air... now, nothing that has to do with "devices" even shows up on the left hand side. My phone is connected to the same wifi as my computer, and I have the app op...
I used to be able to sync my iPhone with Spotify through desktop version on my macbook air... now, nothing that has to do with "devices" even shows up on the left hand side. My phone is connected to ...
Casual Listener
4276 Views
8 replies
0 likes
Version 3.4.0.684, iPhone 5S. Problem with Updated version! I have a number of albums marked for offline mode. Old spotify used to have a little green mark next to the albums identified as available offline (when viewing under the Albums tab). That i...
Version 3.4.0.684, iPhone 5S. Problem with Updated version! I have a number of albums marked for offline mode. Old spotify used to have a little green mark next to the albums identified as available ...
Newbie
739 Views
2 replies
3 likes
