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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243223 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126826 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3055 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308151 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132286 Views

19 replies

38 likes

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Playlist gone after reset Iphone

I don't see my list under playlists on my new iPhone.I see the list aren't deleted but no matter what I try reset and installing spotify the lists don't appear.What is this bug?Spotify fix it now or somebody help me??Regards ole

Casual Listener

I don't see my list under playlists on my new iPhone. I see the list aren't deleted but no matter what I try reset and installing spotify the lists don't appear. What is this bug? Spotify fi...

511 Views

0 replies

0 likes

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Problems with sync list between Desktop and iPad

Hi, I have problems with the sync of my list in Desktop app and the iPad and iPhone apps. I have list in the Desktop that don't appear in the Spotify app in iPad and iPhone. The problem is that in the iPad app now I don't have any of my list, but I c...

Newbie

Hi,   I have problems with the sync of my list in Desktop app and the iPad and iPhone apps. I have list in the Desktop that don't appear in the Spotify app in iPad and iPhone. The problem is t...

414 Views

0 replies

0 likes

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All the music from an artist has disappeared except for one song.

This has happened more than once. my connection is fine, I can not think of anything that I could be doing wrong to cause this.

Newbie

This has happened more than once. my connection is fine, I can not think of anything that I could be doing wrong to cause this.

492 Views

0 replies

0 likes

Music disappearing
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Local files

i add local files to spotify on my computer, but when I'm using my iPhone or any other device with spotify on it, there are no local files available. It says goto your computer and add them. I did that. Still no local files on mobile app

Newbie

i add local files to spotify on my computer, but when I'm using my iPhone or any other device with spotify on it, there are no local files available. It says goto your computer and add them. I did th...

476 Views

0 replies

0 likes

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Log in

My account randomly logged me out one day and when I tried to log back in and it said my username and email weren't with an active account. I am currently paying for premium so I would really like to fix this problem soon. Thank you!

Visitor

My account randomly logged me out one day and when I tried to log back in and it said my username and email weren't with an active account. I am currently paying for premium so I would really like to...

369 Views

0 replies

0 likes

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Spotify not showing some songs

My Spotify app on iPhone 4s is not showing my songs that have numbers in front of them such as 1Train, but all other songs are there. In the place of those songs there is just a black box. The only things I've tried are restarting my phone, re-adding...

Visitor

My Spotify app on iPhone 4s is not showing my songs that have numbers in front of them such as 1Train, but all other songs are there. In the place of those songs there is just a black box. The only t...

548 Views

0 replies

0 likes

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spotify 3.5.0 crash on startup iPhone 4s

Hey.After installing the latest update (3.5.0) the spotify app crashes the moment I want to start it on my iphone 4s with ios 8.4. The screen goes blank and the phone reboots.Not really satisfying.Does anyone else experience this? Is this problem kno...

Newbie

Hey. After installing the latest update (3.5.0) the spotify app crashes the moment I want to start it on my iphone 4s with ios 8.4. The screen goes blank and the phone reboots. Not really satisfyin...

Erkan_Yılmaz

Community Legend

1323 Views

1 replies

0 likes

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Release of memory from offline storage

IOS 8.4 on iPad and iPhone I have several albums downloaded for offline listening. Lets say for example they are Albums A, B and C and that they each use up 1.5 gB on my device (big I know). Therefore there is 4.5 gB of memory allocated to Spotify fi...

Newbie

IOS 8.4 on iPad and iPhone   I have several albums downloaded for offline listening.  Lets say for example they are Albums A, B and C and that they each use up 1.5 gB on my device (big I ...

465 Views

0 replies

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My Premium account won't work on the iPhone app even when the correct username and password is used.

Hi there, I've had Spotify Premium for a few months now on both my laptop and iPhone. I had to uninstall the app a couple of weeks ago in order to fit the new ios update, but now after reinstalling I can only get Spotify free on my phone. I've tried ...

Newbie

Hi there,   I've had Spotify Premium for a few months now on both my laptop and iPhone. I had to uninstall the app a couple of weeks ago in order to fit the new ios update, but now after reins...

354 Views

0 replies

0 likes

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Spotify logo suddenly other green.

Something really weird happened to me, I bought a new bluetooth speaker and when I connected it my spotify logo changed color ald that actually annoys me a lot.. Is it an update or something else? How can I solve this?

Newbie

Something really weird happened to me, I bought a new bluetooth speaker and when I connected it my spotify logo changed color ald that actually annoys me a lot.. Is it an update or something else? Ho...

JuanIgnacio

Newbie

1346 Views

2 replies

0 likes

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Why can't I see all my songs on my iPhone 4s?

As stated above, have a lot of songs in my "My Music" area, but can't see all of them on my phone. I eventually created a new folder for the missing tunes, but wondering wuzzup with the "Songs" issue. Thanks, Jim

Casual Listener

As stated above, have a lot of songs in my "My Music" area, but can't see all of them on my phone. I eventually created a new folder for the missing tunes, but wondering wuzzup with the "Songs" issue...

609 Views

0 replies

0 likes

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Alternate way to log in. HELP

Recently dropped my iphone 4s and now certain parts of the screen dont respond to touch. the screen is also very glitchy, things randomly open and close as though i were touching the screen. and so in trying to move the spotify app to a clickable par...

Newbie

Recently dropped my iphone 4s and now certain parts of the screen dont respond to touch. the screen is also very glitchy, things randomly open and close as though i were touching the screen. and so i...

410 Views

0 replies

0 likes

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Solved!! Running - Recommended For You

The "Recommended for You" option doesn't seem to be available for me on the new Running feature. I only have Running Originals and Running Playlists with different genres. How do I get this?

Newbie

The "Recommended for You" option doesn't seem to be available for me on the new Running feature. I only have Running Originals and Running Playlists with different genres. How do I get this?

MadiraNofo

Regular

2932 Views

7 replies

5 likes

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Why haven't the Spotify support contacted me yet? It's been days and I haven't gotten an answer.

I have a problem where it's basically saying my account doesn't exist and all my info isn't right, I emailed Spotify days ago, but I've only received the automated email from them and nothing more. Can someone please help me?

Casual Listener

I have a problem where it's basically saying my account doesn't exist and all my info isn't right, I emailed Spotify days ago, but I've only received the automated email from them and nothing more. C...

397 Views

0 replies

0 likes

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New to iOS. Problems downloading.

Recently switched to an IPhone 6 Plus and am noticing something weird about downloading music for offline play. Only some of the songs in a playlist or album show the green downloaded arrow. Also songs are appearing in a playlist called "local files"...

Regular

Recently switched to an IPhone 6 Plus and am noticing something weird about downloading music for offline play. Only some of the songs in a playlist or album show the green downloaded arrow. Also son...

525 Views

0 replies

0 likes

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Ipod Touch last generation - error - Running on sidebar

Hi, I just bought the last ipod touch with iOS 8.3.I can't see in the menu (sidebar) the option "Running", I'm using my wifi conection. Thansk all

Newbie

Hi,   I just bought the last ipod touch with iOS 8.3. I can't see in the menu (sidebar) the option "Running", I'm using my wifi conection.   Thansk all

MaxD

Newbie

1809 Views

2 replies

0 likes

ipod touch
Running
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Playlists gone on one device

I have spotify on different devices. It's wierd, because I can see and manage all my playlists on all my devices except one. I've tried to log in and out and re-install.I'm using sonos via the device that's giving me trouble. Should it make any diffe...

Newbie

I have spotify on different devices. It's wierd, because I can see and manage all my playlists on all my devices except one. I've tried to log in and out and re-install. I'm using sonos via the de...

434 Views

0 replies

0 likes

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Solved!! Spotify won't play

For the last couple of days, I've had several issues with Spotify. My search option does not work and only shows "an error occurred" each time I try to look for an artist/song. I tried deleting and re-installing. Same problem. I should note that I co...

Newbie

For the last couple of days, I've had several issues with Spotify. My search option does not work and only shows "an error occurred" each time I try to look for an artist/song. I tried deleting and r...

JmannDriver

Newbie

1086 Views

3 replies

0 likes

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Music not playing

Hi Ive got a problem, when i filter songs a-z spotify mixes my songs up. E,j when i select a song it plays another one.Any suggestions?Thanks

Newbie

Hi Ive got a problem, when i filter songs a-z spotify mixes my songs up. E,j when i select a song it plays another one. Any suggestions? Thanks

351 Views

0 replies

0 likes

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Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis?

Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis, al pareces en mis subcripciones aparce una caduca y una activa, que puedo hacer?

Casual Listener

Pague spotify en AppStore, pero no se refleja mi pago y mi subscripción sigue gratis, al pareces en mis subcripciones aparce una caduca y una activa, que puedo hacer?

508 Views

0 replies

0 likes

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