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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237990 Views

27 replies

5 likes

  • 237990 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

119232 Views

117 replies

13 likes

Other
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  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2723 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305632 Views

62 replies

16 likes

  • 305632 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130947 Views

19 replies

38 likes

  • 130947 Views
  • 19 replies
  • 38 likes

Will not stay open

Every time I open my spotify it only stays open for about ten seconds then closes on its own

Newbie

Every time I open my spotify it only stays open for about ten seconds then closes on its own

518 Views

0 replies

0 likes

Help
  • 518 Views
  • 0 replies
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7 day free trial

I want to get the 7 day free trial, but the mobile app will only give me the 30 day trial, I want to try 7 day trial, before I pay for it.

Newbie

I want to get the 7 day free trial, but the mobile app will only give me the 30 day trial, I want to try 7 day trial, before I pay for it.

482 Views

0 replies

1 likes

  • 482 Views
  • 0 replies
  • 1 likes

Playback pauses when Spotify regains network connectivity

The past couple days, the iOS client (3.5.0.1069) has been pausing playback whenever I'm in the NYC subway and my phone regains mobile connectivity. It actually changes music playback state to paused (I can click play on the lockscreen to restart mus...

Casual Listener

The past couple days, the iOS client (3.5.0.1069) has been pausing playback whenever I'm in the NYC subway and my phone regains mobile connectivity. It actually changes music playback state to paused...

erkki

Casual Listener

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Premium spotify?

Ever since I downloaded spotify on my tablet awhile back ive always had free premium on all tablets but never on my phone and on my PlayStation Im able to choose any song Id like but have to listen to ads. Why is that?

Casual Listener

Ever since I downloaded spotify on my tablet awhile back ive always had free premium on all tablets but never on my phone and on my PlayStation Im able to choose any song Id like but have to listen t...

Jonnytalavera

Casual Listener

751 Views

2 replies

0 likes

Just curious
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Next song does not play when iPad in sleep/locked mode

I've noticed that sometimes Spotify stops playing. I play music from my iPad, via AirPlay to my Apple TV (gen 1). To be more precise, the song keeps playing when the iPad screen goes black (I've got a 2 minute lock/sleep screen setting). But when the...

Newbie

I've noticed that sometimes Spotify stops playing. I play music from my iPad, via AirPlay to my Apple TV (gen 1). To be more precise, the song keeps playing when the iPad screen goes black (I've got ...

858 Views

0 replies

1 likes

  • 858 Views
  • 0 replies
  • 1 likes

Problem exporting BBC Playlist to spotify

Hi, I'm having trouble exporting my BBC Playlist to my spotify account. Can anyone help please?Thanks, Ben

Casual Listener

Hi, I'm having trouble exporting my BBC Playlist to my spotify account. Can anyone help please? Thanks, Ben

MandiK

Casual Listener

2228 Views

6 replies

0 likes

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  • 6 replies
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How to keep my place in a list when on shuffle? [iOS]

I don't really know a way to succintly state my question so I may ramble a bit. Basically, I have a 400+ song, 24+ hour playlist I made for a week-long roadtrip, thinking that since we had less than 24 hours of driving to do we wouldn't hear any song...

Casual Listener

I don't really know a way to succintly state my question so I may ramble a bit.   Basically, I have a 400+ song, 24+ hour playlist I made for a week-long roadtrip, thinking that since we had l...

mapuya19

Community Legend

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Spotify stops and will only play if I use earphones

Recently my spotify has stopped playing once I exit the app and I can't browse other apps while I'm listening to Spitify. When I enter the app, the music starts playing again, but only if I have earphones/ headphones in. Otherwise it's just silent, b...

Newbie

Recently my spotify has stopped playing once I exit the app and I can't browse other apps while I'm listening to Spitify. When I enter the app, the music starts playing again, but only if I have earp...

Mattosaurus

Community Legend

2012 Views

1 replies

0 likes

  • 2012 Views
  • 1 replies
  • 0 likes

Locked Out

Set up spotify in foreign country. Now I'm locked out since the 14 day trial period is over. Any suggestions?

Newbie

Set up spotify in foreign country. Now I'm locked out since the 14 day trial period is over. Any suggestions?

JoeThomas

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Having a glitch?

While trying to listen to music, I have a gray 1inch thick line going across my screen, it's somewhere between the A-titled songs and B-titled songs. I can handle that though. But on top of that, when I click to play a song, it highlights the song I ...

Casual Listener

While trying to listen to music, I have a gray 1inch thick line going across my screen, it's somewhere between the A-titled songs and B-titled songs. I can handle that though. But on top of that, whe...

Ethan7526

Newbie

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Different Prices?

Spotify advertises that premium costs 9.99 yet charges my itunes acount $12.00. Is this due to taxes, and if not why am I paying more?

Casual Listener

Spotify advertises that premium costs 9.99 yet charges my itunes acount $12.00. Is this due to taxes, and if not why am I paying more? 

Mattosaurus

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Background usage

Spotify used to continue playing in the background while using other apps like Facebook etc., as well as when I closed my screen so I could put it in my pocket. It has stopped doing that and only plays while the app is open and selected. Why did this...

Newbie

Spotify used to continue playing in the background while using other apps like Facebook etc., as well as when I closed my screen so I could put it in my pocket. It has stopped doing that and only pla...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

What's going on!?!

Hi, well I go to play my songs from a playlist and click on the one I want. It either skips it or skips 20 seconds, goes normal for a bit and then skips another 20 seconds. It's doing it now, I'm getting 5 seconds into a song and it skips to half way...

Newbie

Hi, well I go to play my songs from a playlist and click on the one I want. It either skips it or skips 20 seconds, goes normal for a bit and then skips another 20 seconds. It's doing it now, I'm get...

OviiiOne

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Personal songs

When I put my numbers by alfabetic order, there always comes a grey block (between each letter). Is this normal?

Casual Listener

When I put my numbers by alfabetic order, there always comes a grey block (between each letter). Is this normal?

OviiiOne

Community Legend

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
  • 0 likes

Music won't play

I have just upgraded to spotify premium but for some reason it won't let me play music, it spears like it is on the screen but there's no sound. I have checked my normal music on my phone and it's fine so I'm confused?

Newbie

I have just upgraded to spotify premium but for some reason it won't let me play music, it spears like it is on the screen but there's no sound. I have checked my normal music on my phone and it's fi...

philtymps

Casual Listener

6918 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

iOS download issues again again

It been almost two years now since you have been claiming to solve the download issue on ios, yet, it keeps on coming and all you give as soltion is the same - unstiall,.... well, the issue is when I have 10gb of music, uninstalling the app is way wa...

Casual Listener

It been almost two years now since you have been claiming to solve the download issue on ios, yet, it keeps on coming and all you give as soltion is the same - unstiall,.... well, the issue is when I...

HoiBee

Roadie

1031 Views

4 replies

1 likes

  • 1031 Views
  • 4 replies
  • 1 likes

How to change Facebook accounts

Hi my ex girlfriend is still using my spotify I changed my password but her Facebook account is still logged into my spotify and for the life of me I can't figure out how to change it to my Facebook account, any help please?

Casual Listener

Hi my ex girlfriend is still using my spotify I changed my password but her Facebook account is still logged into my spotify and for the life of me I can't figure out how to change it to my Facebook ...

HoiBee

Roadie

1156 Views

2 replies

0 likes

change Facebook
Facebook
  • 1156 Views
  • 2 replies
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Too many problems to list in one thread title

Nice one on the update looking prettier I guess but: It's really slow. Like, REALLY slow. As in takes about twenty seconds to shuffle slow. (it cost me 10% battery to get a decent queue going earlier)Constant freezingLike, if I have my phone on hold ...

Roadie

Nice one on the update looking prettier I guess but:   It's really slow. Like, REALLY slow. As in takes about twenty seconds to shuffle slow. (it cost me 10% battery to get a decent queue goi...

HoiBee

Roadie

1289 Views

3 replies

0 likes

  • 1289 Views
  • 3 replies
  • 0 likes

Premium won't connect to spotify on my phone

I recently subscribed to spotify premium, but I cannot get it to connect on my Iphone. It says that I am still using a "free subscritpion", I have already tried logging out and redownloading the app -- and help would be much appreiated!!

Newbie

I recently subscribed to spotify premium, but I cannot get it to connect on my Iphone. It says that I am still using a "free subscritpion", I have already tried logging out and redownloading the app ...

HoiBee

Roadie

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
  • 0 likes

Saving albums to My Music not syncing across devices

Rather than making playlists of all of my favorite artist's albums, I've discovered that if you "follow" the Artist, and then save the album to "Your Music", then you can easily go to the Artist listing and find who you're looking for as they are in ...

Newbie

Rather than making playlists of all of my favorite artist's albums, I've discovered that if you "follow" the Artist, and then save the album to "Your Music", then you can easily go to the Artist...

1067 Views

0 replies

4 likes

  • 1067 Views
  • 0 replies
  • 4 likes