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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44033 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109627 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1676 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302126 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128029 Views

19 replies

38 likes

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Solved!! My tracks keep getting greyed out! Help!

Jssica Reedy's album Transparent will not play at all,it is on Spotify's website but even there all the tracks are greyed out how do I listen to it? Can this be fixe d?

Newbie

Jssica Reedy's album Transparent will not play at all,it is on Spotify's website but even there all the tracks are greyed out how do I listen to it? Can this be fixe d?

PhantomDiesel

Roadie

4959 Views

2 replies

0 likes

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How can I play Spotify through 3G but without downloading music to my phone?

I have an iphone that does not have any capacity to download my music files. I have tried, unsuccessfully, to get itunes to play through the icloud and wondered if, by purchasing Spotify Premium, I could play all of my music through Spotfiy when I do...

Newbie

I have an iphone that does not have any capacity to download my music files. I have tried, unsuccessfully, to get itunes to play through the icloud and wondered if, by purchasing Spotify Premium, I c...

PhantomDiesel

Roadie

1472 Views

2 replies

0 likes

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  • 2 replies
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APP doesn't accept my username/pw - website does!

Hi, I've just created an account and upgradet to premium. Neither the program on my macbook, nor the apps on my iphones accept username/pw, on the website it works well. I've changed PW a few times, but the problem remains the same: neither program n...

Newbie

Hi,   I've just created an account and upgradet to premium. Neither the program on my macbook, nor the apps on my iphones accept username/pw, on the website it works well. I've changed PW a fe...

PhantomDiesel

Roadie

432 Views

1 replies

0 likes

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  • 1 replies
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Discover function for working

For last couple of weeks, the duscover page shows the same list of recommendations. Not sure why? I am seeing this both in my iPhone and desktop. I tried logging out and in but does n't help? Is discover no longer supoprted? Discover was one of the t...

Regular

For last couple of weeks, the duscover page shows the same list of recommendations. Not sure why? I am seeing this both in my iPhone and desktop. I tried logging out and in but does n't help? Is disc...

Bindu

Regular

1303 Views

9 replies

0 likes

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  • 9 replies
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How do I display seconds throughout the entirety of the song?

Hi. I teach excercise classes and que the class at various second counts during the song. At the last iphone Spotify update, my seconds only appear briefly and then disappear unless I tap the screen. Is there a setting that will allow the seconds to ...

Newbie

Hi.   I teach excercise classes and que the class at various second counts during the song.  At the last iphone Spotify update, my seconds only appear briefly and then disappear unless I ...

DasPeter

Community Legend

496 Views

1 replies

0 likes

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  • 1 replies
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Play queue malfuntioning

Recently, spotify has been malfunctioning whenever i try to shuffle play playlists. I'll begin a playlist in shuffle mode and then after a few songs, the queue of songs will clear only leaving a couple of songs that will then repeat over and over. It...

Newbie

Recently, spotify has been malfunctioning whenever i try to shuffle play playlists. I'll begin a playlist in shuffle mode and then after a few songs, the queue of songs will clear only leaving a coup...

483 Views

0 replies

0 likes

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Spotify has been inexplicably quieter on iOS since last week and that's bad news.

As a professional audio engineer, I'm very used to exactly how loud my spotify is when streaming over bluetooth at a given volume on my car stereo. Which is exactly why last week I was surpised to press play upon getting into the car and have my audi...

Casual Listener

As a professional audio engineer,  I'm very used to exactly how loud my spotify is when streaming over bluetooth at a given volume on my car stereo.  Which is exactly why last week I was su...

Jasondrake

Newbie

4184 Views

3 replies

0 likes

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Premium Account blocked

Hi, I had to create a new account just to post this message! I'm trying to access and get an answer for days now and spotify is making it very hard for me to get any further! My other account is blocked. I'm not sure how but i managed to post a messa...

Newbie

Hi,   I had to create a new account just to post this message! I'm trying to access and get an answer for days now and spotify is making it very hard for me to get any further!   M...

MattSuda

Spotify Star

718 Views

1 replies

0 likes

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Problem with the "Recently listened" section

I have a little bug on the "recently listened" section. Indeed the album and playlist covers "overlapse". It's not very convenient (and not very beautiful). Do you know about this? Maybe the problem is with me because i'm on the iOS 9 Public Beta. I'...

Visitor

I have a little bug on the "recently listened" section. Indeed the album and playlist covers "overlapse". It's not very convenient (and not very beautiful). Do you know about this? Maybe the problem ...

332 Views

0 replies

0 likes

  • 332 Views
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Problem with album cover

I have a problem in the spotify iOS app, when I play a song on the "album" section, there is no pictur for the song in the app and on the lockscreen! I'm in the Premium 7-days test period. What's the matter?

Visitor

I have a problem in the spotify iOS app, when I play a song on the "album" section, there is no pictur for the song in the app and on the lockscreen! I'm in the Premium 7-days test period. What's the...

user-removed

Not applicable

945 Views

3 replies

0 likes

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  • 3 replies
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IPad landscape orientation

In the last iOS ver 3.50, the Radio section is hidden out of view in landscape mode and you need to scroll up to see the stations when u turn it portrait it shows normally iOS 7.1.2. Has anybody seen this? Thx

Newbie

In the last iOS ver 3.50, the Radio section is hidden out of view in landscape mode and you need to scroll up to see the stations when u turn it portrait it shows normally iOS 7.1.2. Has anybody seen...

480 Views

0 replies

1 likes

  • 480 Views
  • 0 replies
  • 1 likes

Shuffle ipad

I have free account but i use spotify on a ipad mini. Why is actived shuffle?

Newbie

I have free account but i use spotify on a ipad mini. Why is actived shuffle?

OviiiOne

Community Legend

521 Views

1 replies

0 likes

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  • 1 replies
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asked for age...

When I went onto Spotify on my iPhone, a grey box came up asking why I upgraded to premium when I didn't. So I clicked "I wasn't aware...." or something like that, then it asked me for my age! Did this happen to anyone else or just me? I hope is isn'...

Newbie

When I went onto Spotify on my iPhone, a grey box came up asking why I upgraded to premium when I didn't. So I clicked "I wasn't aware...." or something like that, then it asked me for my age! Did th...

728 Views

0 replies

0 likes

age
maybe
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Can't log in

Please someone help, Okay I just started the spotify upgrade thing for the first three months are 99 cents and now I can't log into my iphone or computer and I have changed my password like three times and everytime I try to log in it just says your ...

Newbie

Please someone help, Okay I just started the spotify upgrade thing for the first three months are 99 cents and now I can't log into my iphone or computer and I have changed my password like three tim...

MattSuda

Spotify Star

406 Views

1 replies

0 likes

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  • 1 replies
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Local songs playing on computer, but not iPhone

So I have downloaded some songs online from a video to mp3 converter of remixes and other lesser known songs and put them in my spotify playlists. These songs play fine from my computer, but on my iPhone the phones appear in a darker text and gives m...

Newbie

So I have downloaded some songs online from a video to mp3 converter of remixes and other lesser known songs and put them in my spotify playlists. These songs play fine from my computer, but on my iP...

user-removed

Not applicable

1238 Views

4 replies

0 likes

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  • 4 replies
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Track Skipping Issue/Queue Issue

I recently upgraded my iPhone 6 to iOS 8.4. Seemingly at random my Spotify will decide to not follow an album or an artists track listing. For example. Say I'm listening to Pink Floyd's The Wall and I'm just viewing the album. I am listening to the s...

Newbie

I recently upgraded my iPhone 6 to iOS 8.4. Seemingly at random my Spotify will decide to not follow an album or an artists track listing. For example. Say I'm listening to Pink Floyd's The Wall and ...

411 Views

0 replies

0 likes

  • 411 Views
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The "Local Files" Playlist

I have downloaded some songs on my computer then they came in my "Local Files" Playlist on Spotify on my computer, but theese songs i can't find on my Iphones "Local Files" Playlist. They would not show up

Newbie

I have downloaded some songs on my computer then they came in my "Local Files" Playlist on Spotify on my computer, but theese songs i can't find on my Iphones "Local Files" Playlist.   They wo...

0pTicaL

Gig Goer

2875 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes