Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
32744 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
96680 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
425670 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294373 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am trying to link my Spotify and Facebook accounts together on my iPad mini, but when I try to connect them from either the Spotify app, or being signed in to both accounts on the safari web browser via multiple tabs, they just go back and forth wi...
I am trying to link my Spotify and Facebook accounts together on my iPad mini, but when I try to connect them from either the Spotify app, or being signed in to both accounts on the safari web browse...
Casual Listener
1551 Views
4 replies
0 likes
l just accidentally did it right now. Im using premium so i have Connect. I have local files on Spotify Desktop then i played it on my iphone. But i closed the spotify desktop but it still plays on my Iphone. How is that possible? And how can i do it...
l just accidentally did it right now. Im using premium so i have Connect. I have local files on Spotify Desktop then i played it on my iphone. But i closed the spotify desktop but it still plays on m...
Community Legend
1244 Views
3 replies
0 likes
I just switched radio stations and the first thing that popped up was a 30 minutes free ad. The station played ONE song then went immediately to commercials. I'm thinking this is a bug.
I just switched radio stations and the first thing that popped up was a 30 minutes free ad. The station played ONE song then went immediately to commercials. I'm thinking this is a bug.
Regular
807 Views
1 replies
1 likes
Hello, I have a problem with the new Spotify app (3.4.0.684) and my iPhone 6 (iOS 8.4): the app hides the play time while screen is on and song is playing. (You know the time on the far left and the far right of the play progress bar that tells you h...
Hello, I have a problem with the new Spotify app (3.4.0.684) and my iPhone 6 (iOS 8.4): the app hides the play time while screen is on and song is playing. (You know the time on the far left...
Spotify Star
613 Views
1 replies
1 likes
What's new in this version (3.4.0) Spotify Running gives you a non-stop mix of music you love - all perfectly in time with your run.
What's new in this version (3.4.0) Spotify Running gives you a non-stop mix of music you love - all perfectly in time with your run.
Spotify Star
1920 Views
5 replies
0 likes
Hi guys, I need to be able to have different playlists available offline on my ipad-macbook-iphone due to different sizes of storage on each device. I do NOT want ALL (same) playlists available on all devices. Is that possible? If not make it possibl...
Hi guys, I need to be able to have different playlists available offline on my ipad-macbook-iphone due to different sizes of storage on each device. I do NOT want ALL (same) playlis...
Spotify Star
788 Views
3 replies
0 likes
Hi I'm having a massive issue and don't seem to be able to find any kind of support number or email for spotify. I have used spotify premium for years but have, at least for the time being, decided to move to Apple Music. I always had my starred play...
Hi I'm having a massive issue and don't seem to be able to find any kind of support number or email for spotify. I have used spotify premium for years but have, at least for the tim...
Casual Listener
4145 Views
2 replies
0 likes
I have premium and play it on my iPhone 5. Everytime I open Spotify, it starts me in offline mode. I have checked my playback settings multiple times but it is not set to offline mode.
I have premium and play it on my iPhone 5. Everytime I open Spotify, it starts me in offline mode. I have checked my playback settings multiple times but it is not set to offline mode.
Casual Listener
388 Views
2 replies
0 likes
There is no place for me to search, I somehow glitched spotify to let me search once, but I don't know how I did it. On my friend's phone he has a search button, but I don't. There is just browse button where the search button should be.
There is no place for me to search, I somehow glitched spotify to let me search once, but I don't know how I did it. On my friend's phone he has a search button, but I don't. There is just browse but...
Community Legend
353 Views
1 replies
0 likes
I have just updated both the Sonos and SPotify app on my Iphone 4. I now have to reauthorise my spotify account and when I try and do so it takes me to the spotify.com web page and asks me to allow pairing. When i do it comes up with 'Service Unreach...
I have just updated both the Sonos and SPotify app on my Iphone 4. I now have to reauthorise my spotify account and when I try and do so it takes me to the spotify.com web page and asks me to allow p...
Community Legend
681 Views
1 replies
0 likes
HiI have been having problems for weeks now with spotify on my iPad not playing sound. If I close the app and restart it will sometimes play 1 song but then I can't get any more sound out of it without restarting.I have deleted and reinstalled the ap...
Hi I have been having problems for weeks now with spotify on my iPad not playing sound. If I close the app and restart it will sometimes play 1 song but then I can't get any more sound out of it w...
Community Legend
886 Views
1 replies
0 likes
I had a problem with my iPhone and lost te aplicación. Now I can't download it. How can I recover te aplicación forma iOS 6.1.6.
I had a problem with my iPhone and lost te aplicación. Now I can't download it. How can I recover te aplicación forma iOS 6.1.6.
Not applicable
3831 Views
3 replies
1 likes
So, I have a question. How can I disable Spotify Connect??? Me and my brother share the same Spotify Premium account. But, the thing is, we can't listen to music at the same time, each of us on our respective iphone, cause whenever I choose a song on...
So, I have a question. How can I disable Spotify Connect??? Me and my brother share the same Spotify Premium account. But, the thing is, we can't listen to music at the same time, e...
Casual Listener
880 Views
2 replies
0 likes
As stated on the subject, where is the the sort button gone? i noticed this after the 30oct auto update on my iPad Appstore. There are no issues on previous Spotify app (at-least for me) yet this new released remove one of the neat feature that you g...
As stated on the subject, where is the the sort button gone? i noticed this after the 30oct auto update on my iPad Appstore. There are no issues on previous Spotify app (at-least for me) yet this new...
Spotify Star
2579 Views
9 replies
2 likes
Hi! I just bought an iphone 5s and installed spotify. My phone settings is set to swedish and sweden as country. For some reason my spotify is in some strange language. It is dutch or something like that im not really sure. Of course i want english b...
Hi! I just bought an iphone 5s and installed spotify. My phone settings is set to swedish and sweden as country. For some reason my spotify is in some strange language. It is dutch or something like ...
Not applicable
5715 Views
5 replies
1 likes
Hi,I have premium account with cosmote in Greece.I logged in Shazam with Spotify.But, in Sporify my Shazam Playlist is empty....(there has to be 250 tags!!!) How can I load it?
Hi, I have premium account with cosmote in Greece. I logged in Shazam with Spotify. But, in Sporify my Shazam Playlist is empty....(there has to be 250 tags!!!) How can I load it?
530 Views
0 replies
0 likes
My ipod touch4 doesn't let me stream or listen to anything in offline mode and just upgraded! HELP PLEASE!(:
My ipod touch4 doesn't let me stream or listen to anything in offline mode and just upgraded! HELP PLEASE!(:
Roadie
978 Views
5 replies
2 likes
Hi guys,I realized right now that I have a problem with the scrobblling, is not working even if everything is setting, I checked and I have like entire months missing so I'm really sad, there is the chance to recover it?Thank you very much.
Hi guys, I realized right now that I have a problem with the scrobblling, is not working even if everything is setting, I checked and I have like entire months missing so I'm really sad, there is th...
Roadie
524 Views
3 replies
0 likes
I have the Spotify app installed on my iPhone 5 and it works perfect. Also on premium membership at the moment. I have the Spotify app installed on the PS4 and it works fine after logging in to my account using the phone. Both on the same network. NO...
I have the Spotify app installed on my iPhone 5 and it works perfect. Also on premium membership at the moment. I have the Spotify app installed on the PS4 and it works fine after logging in...
532 Views
0 replies
0 likes
Iphone 5s - IOS 8.4 - Skipping in background when accessing other apps - with EQ on.No Jailbreak. Has there been a change to the way the program works in the background? Have not had this issue before. Not using any graphically intensive applications...
Iphone 5s - IOS 8.4 - Skipping in background when accessing other apps - with EQ on. No Jailbreak. Has there been a change to the way the program works in the background? Have not had this ...
Not applicable
491 Views
1 replies
0 likes
