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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69886 Views
  • 16 replies
  • 37 likes
  • 69886 Views
  • 16 replies
  • 37 likes

iPhone app playing video over music

Using iPhone app 3.3.0.1640. I'm playing music from the New Music Tuesday playlist, but the Nerdist video is playing simultaneously in the bottom bar. So I'm hearing audio from both. I restarted the app, which resolved the issue.

  • Newbie
  • Using iPhone app 3.3.0.1640. I'm playing music from the New Music Tuesday playlist, but the Nerdist video is playing simultaneously in the bottom bar. So I'm hearing audio from both. I restarted...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Date and time of played track

Hi, it's nice to see you!I have important thing to know, exactly when I did play hello nasty beastie boys tracks last week. Something important happened that day and i don't know which was it. Is there any op who could help me? ... Mayby it was this ...

  • Casual Listener
  • Hi, it's nice to see you! I have important thing to know, exactly when I did play hello nasty beastie boys tracks last week. Something important happened that day and i don't know which was it. Is...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Glitch with new software

I installed the newest ios update for spotify and have been having issues finding and playing music on my phone. The only music that I am able to play is the music I have "available offline". I cannot search for music, the picture is what is displaye...

  • Casual Listener
  • I installed the newest ios update for spotify and have been having issues finding and playing music on my phone.  The only music that I am able to play is the music I have "available offline". &...
  • bigman8734
  • Casual Listener
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Error 404 always

I cant open my sesion always error 404

  • Newbie
  • I cant open my sesion always error 404
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Activity menu doesn't work

Hi, I have a premium account and running version 3.3.0.1640 on IOS. For several updates I see nothing in the 'Activity' item in the app. I follow people, artists, facebook friends. On the desktop I nicely see what they are listening to, but on IOS, n...

  • Regular
  • Hi,   I have a premium account and running version 3.3.0.1640 on IOS. For several updates I see nothing in the 'Activity' item in the app. I follow people, artists, facebook friends. On the de...
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

Solved!! Cannot find "Running"

Hi,I'm very excited to hear the release of Spotify Running.I just tried to use this feature on my iPhone 6 app but I cannot find "Running" on side menu in app.Does it take a few more to get it available?Or, is premium account necessary?App version is...

  • Visitor
  • Hi, I'm very excited to hear the release of Spotify Running. I just tried to use this feature on my iPhone 6 app but I cannot find "Running" on side menu in app. Does it take a few more to get...
  • Sagethefool
  • Regular
  • 4418 Views
  • 12 replies
  • 0 likes
  • Running
  • 4418 Views
  • 12 replies
  • 0 likes

Error 404, no matter what I do

No matter what I do, change my password, uninstall/reinstall the app, everything I keep getting the error 404 notification on my iphone. used the app 2 days ago and was fine, I can log into the computer and it works, just not my iphone. please help, ...

  • Newbie
  • No matter what I do, change my password, uninstall/reinstall the app, everything I keep getting the error 404 notification on my iphone. used the app 2 days ago and was fine, I can log into the compu...
  • Markrave
  • Newbie
  • 625 Views
  • 1 replies
  • 0 likes
  • 625 Views
  • 1 replies
  • 0 likes

Why can't I see singles on Spotify?

I had the Android version of the app and I could see singles from artists just fine, but now that I've moved to the iOS version I can't see singles on the Artist's page. Is this just a feature that wasn't added to certain versions or is it a bug with...

  • Casual Listener
  • I had the Android version of the app and I could see singles from artists just fine, but now that I've moved to the iOS version I can't see singles on the Artist's page. Is this just a feature that w...
  • SylpheeDashstep
  • Casual Listener
  • 2419 Views
  • 4 replies
  • 0 likes
  • 2419 Views
  • 4 replies
  • 0 likes

Solved!! new update is terrible!

hi so i guess spotify updated itself.... so the app now freezes crashes and i cant use it as easily as the previous versions. i dont know if yall realized its a music app... why udpate the screen to be harder to use and more flashy looking?? anyways ...

  • Visitor
  • hi so i guess spotify updated itself.... so the app now freezes crashes and i cant use it as easily as the previous versions. i dont know if yall realized its a music app... why udpate the screen...
  • LaurelBurnett
  • Casual Listener
  • 2967 Views
  • 21 replies
  • 11 likes
  • 2967 Views
  • 21 replies
  • 11 likes

Using GPS street navigation app with spotify - there a chance to show what song is playing?

Hi, is there a chance to show what spotify song is currently playing while using street navigation (I have skobbler which is now scout) at the same time? For example somewhere on top or bottom of the screen of my Iphone 6...? This is gonne be difficu...

  • Regular
  • Hi,   is there a chance to show what spotify song is currently playing while using street navigation (I have skobbler which is now scout) at the same time? For example somewhere on top or bott...
  • 769 Views
  • 0 replies
  • 0 likes
  • 769 Views
  • 0 replies
  • 0 likes

cannot see all followed artists

hi there i unfortunately cannot see all the artists i follow.since i have about 550 artists i follow and then i press on my nick and see them i can only see until about the letter M.anybody can help me how to see ALL the followed artists, so i can sc...

  • Newbie
  • hi there   i unfortunately cannot see all the artists i follow. since i have about 550 artists i follow and then i press on my nick and see them i can only see until about the letter M. anyb...
  • 238 Views
  • 0 replies
  • 1 likes
  • 238 Views
  • 0 replies
  • 1 likes

Spotify upgrade on Iphone now wont work!!!!

I just did a spotify upgrade on my iphone (iphone5) and now spotify plays music but with no sound. Its really slow and keeps crashing. Can you please look into this as its really annoying!! Thank you Yasmin ygrace28

  • Newbie
  • I just did a spotify upgrade on my iphone (iphone5) and now spotify plays music but with no sound. Its really slow and keeps crashing. Can you please look into this as its really annoying!!   ...
  • MattSuda
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't let me cancel and there is no option to update my payment method!!!!

There is no update payment method button or anything like that, please help before spotify forces me to cancel my card because they won't stop taking my money

  • Casual Listener
  • There is no update payment method button or anything like that, please help before spotify forces me to cancel my card because they won't stop taking my money
  • Taylor
  • Community Legend
  • 741 Views
  • 4 replies
  • 1 likes
  • 741 Views
  • 4 replies
  • 1 likes

many, many errors and bugs (iphone 6 plus)

This has been going for months now. I'm a free user. The thing is nothing is stable with the app. Sometimes the playlist that I have last played comes to scrren when I reopen, and sometimes half of the songs are seen that time. Like the list has been...

  • Regular
  • This has been going for months now. I'm a free user. The thing is nothing is stable with the app. Sometimes the playlist that I have last played comes to scrren when I reopen, and sometimes half of t...
  • Kubra
  • Regular
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes

Spotify Ports and Ip address

Good Afternoon Everyone My work place has an open evening tonight and we need to configure our wireless to allow spotify to work on an Ipad. I have did some research and i have found a group of Ip address ranges that need to be open on a certain port...

  • Newbie
  •   Good Afternoon Everyone   My work place has an open evening tonight and we need to configure our wireless to allow spotify to work on an Ipad.   I have did some research and i h...
  • 4069 Views
  • 0 replies
  • 0 likes
  • Ip address
    Ports
    Spotfy
  • 4069 Views
  • 0 replies
  • 0 likes

Solved!! 'Saved' to My music being downloaded

Hey Guys, Sorry if this is a duplicate thread - I had a look around and found similar threads but didnt answer my question I use playlists but i have a habit of saving albums to my music so I can keep track of albums i like or might want to check out...

  • Newbie
  • Hey Guys,   Sorry if this is a duplicate thread - I had a look around and found similar threads but didnt answer my question   I use playlists but i have a habit of saving albums to my ...
  • Guuu182
  • Newbie
  • 617 Views
  • 3 replies
  • 1 likes
  • 617 Views
  • 3 replies
  • 1 likes

ipad vs android app

I own an ipad mini.Bought it two years ago for a lot of money, for about 450 Euros for the small gsm modell.I use it for spotify or maybe better: I used it for spotify. It is awful sluggish. I reset the ipad and in my final tests I only had one app i...

  • Casual Listener
  • I own an ipad mini. Bought it two years ago for a lot of money, for about 450 Euros for the small gsm modell. I use it for spotify or maybe better: I used it for spotify.   It is awful slugg...
  • roadtek
  • Casual Listener
  • 589 Views
  • 2 replies
  • 0 likes
  • 589 Views
  • 2 replies
  • 0 likes

Since a couple of months spotify is not adding any song offline available

Hello, since a couple of months spotify is not adding any track into offline available mode. If I select a playlist or a song turning the green offline available button all the song are showing a grey arrow but the download never starts. Before this ...

  • Casual Listener
  • Hello, since a couple of months spotify is not adding any track into offline available mode. If I select a playlist or a song turning the green offline available button all the song are showing a gre...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Spotify upgrade would not work!

I just upgraded spotify and I did it through my facebook, I signed in using the same credentials but the upgrade would just not show up on my account! The money has also been credited from my account ... Please help

  • Newbie
  • I just upgraded spotify and I did it through my facebook, I signed in using the same credentials but the upgrade would just not show up on my account! The money has also been credited from my account...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

What happened to Spotify's song count?

I noticed the song play count has changed on the iOS interface. It used to stay on the entire song duration, but now when a song is playing, it only flashes for a couple seconds then disappears. It comes up again for a few seconds if you tap the scre...

  • Newbie
  • I noticed the song play count has changed on the iOS interface. It used to stay on the entire song duration, but now when a song is playing, it only flashes for a couple seconds then disappears. It c...
  • mapuya19
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes