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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271703 Views

58 replies

14 likes

  • 271703 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172368 Views

507 replies

108 likes

  • 172368 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114905 Views

19 replies

38 likes

  • 114905 Views
  • 19 replies
  • 38 likes

Spotify on iphone not syncing

Hey.Ever since I updated the Spotify app it does not seem to sync with the desktop app. I have created palylists on my desktop that do not appear on my phone anymore. And when i add songs to old playlists on desktop, they do not appear on the phone a...

Newbie

Hey. Ever since I updated the Spotify app it does not seem to sync with the desktop app. I have created palylists on my desktop that do not appear on my phone anymore. And when i add songs to old pl...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
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Whenever I click the free 7 day premium trial it loads a little and says oops something went wrong

Whenever I click the free 7 day trial for premium it says oops something went wrong lets try that again. It's driving me crazy because I'd like to get rid of suggested songs in playlists. Is there a way I can get premium, or stop suggested songs from...

Newbie

Whenever I click the free 7 day trial for premium it says oops something went wrong lets try that again. It's driving me crazy because I'd like to get rid of suggested songs in playlists. Is there a ...

MattSuda

Spotify Star

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Delete functionality update

You have to go directly to the song in a playlist to delete it. The search playlist display should allow delete too

Newbie

You have to go directly to the song in a playlist to delete it. The search playlist display should allow delete too

MattSuda

Spotify Star

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Solved!! Available Offline switch not available on some playlists

Not sure if anyone else is having this issue, but on some playlists (Spotify's Global Top...for example) the Available Offline switch is not available, nor is the ability to "follow" the playlist. I thought we could listen to any track and any playli...

Casual Listener

Not sure if anyone else is having this issue, but on some playlists (Spotify's Global Top...for example) the Available Offline switch is not available, nor is the ability to "follow" the playlist. I ...

MattSuda

Spotify Star

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Remove my email !

I'm tired of being spammed by you darn people !!!!

Visitor

I'm tired of being spammed by you darn people !!!!

MattSuda

Spotify Star

519 Views

3 replies

1 likes

  • 519 Views
  • 3 replies
  • 1 likes

Solved!! Where is the spotify CONNECT button after 3.3.0 update?

Hey, I only want to know where the spotify connect button went after the 3.3.0.1640 update for iOS on my iPhone. That's all I wanna know and I can't find it anywhere...I did follow the instructions here: https://support.spotify.com/us/learn-more/guid...

Casual Listener

Hey,   I only want to know where the spotify connect button went after the 3.3.0.1640 update for iOS on my iPhone. That's all I wanna know and I can't find it anywhere... I did follow the ins...

MattSuda

Spotify Star

2596 Views

2 replies

0 likes

  • 2596 Views
  • 2 replies
  • 0 likes

iphone app censoring songs

Why does the iapp censor songs whereas on my computer i can listen to the uncensored version?

Casual Listener

Why does the iapp censor songs whereas on my computer i can listen to the uncensored version?

MattSuda

Spotify Star

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Please help!

Good afternoon,My account which I pay for has locked me out and when I request a password reset with this email it tells me I am using Facebook!Facebook is not my premium account and does not have my music on it, can you please assist me in logging b...

Newbie

Good afternoon, My account which I pay for has locked me out and when I request a password reset with this email it tells me I am using Facebook! Facebook is not my premium account and does not h...

MattSuda

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

How to keep music on phone

Keep have to save all the music over after closing app

Casual Listener

Keep have to save all the music over after closing app

MattSuda

Spotify Star

380 Views

2 replies

0 likes

  • 380 Views
  • 2 replies
  • 0 likes

Redeeming My Spotify Gift Card

Just right now, I brought a $10 gift card from best buy for spotify. And I tried to redeem the code and it says "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" and I'm 100% sure it was the code.also ...

Casual Listener

Just right now, I brought a $10 gift card from best buy for spotify. And I tried to redeem the code and it says "Unfortunately this Premium code does not seem to be valid. Try again or contact custom...

MattSuda

Spotify Star

523 Views

3 replies

0 likes

  • 523 Views
  • 3 replies
  • 0 likes

Trouble getting playlists after buying premium

I bought premium today and when I sign in with my username and password I have the subscription but none of my playlists. When I sign in with Facebook I don't have the subscription but I have all my playlists. This only happens on my iPhone 5c. If I ...

Newbie

I bought premium today and when I sign in with my username and password I have the subscription but none of my playlists. When I sign in with Facebook I don't have the subscription but I have all my ...

MattSuda

Spotify Star

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Solved!! Old version of Spotify on iOS 6 in France (iPhone 3GS)

Since Spotify update on Apple Store, it is impossible to install Spotify on my iPhone 3GS as it has to stay on the iOS6 . Do you know a way to run Spotify on iPhone 3GS (iOS6) ?Depuis la mise à jour de Spotify sur Apple Store, il est impossible d'ins...

Newbie

Since Spotify update on Apple Store, it is impossible to install Spotify on my iPhone 3GS as it has to stay on the iOS6 . Do you know a way to run Spotify on iPhone 3GS (iOS6) ? Depuis la mise à j...

MattSuda

Spotify Star

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

sadly i give up with spotify.

help pages and community havent solved my problems with spotify and my iphone. i contact customer support, the email i recieve back just tells me " im sure your answer can be found in help, community" etc, auto response email answer. well no they hav...

Casual Listener

help pages and community havent solved my problems with spotify and my iphone. i contact customer support, the email i recieve back just tells me " im sure your answer can be found in help, community...

MattSuda

Spotify Star

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Spotify app doesn't compatible with Media In of Volkswagen

Spotify app doesn't compatible with Media In of Volkswagen Golf MK7, please Do you have any idea when this will be available? Thanks

Newbie

Spotify app doesn't compatible with Media In of Volkswagen Golf MK7, please Do you have any idea when this will be available?   Thanks

pablo_92

Newbie

768 Views

1 replies

2 likes

  • 768 Views
  • 1 replies
  • 2 likes

Help transferring Local files

Hi Guys I'm about to leave for my holiday on Friday so any fast responses would be helpful Im new to spotify and seem to be having difficulties get a few of my local files to sync to my songs page.I have ensured that I am connected to the same WI-Fi ...

Newbie

Hi Guys  I'm about to leave for my holiday on Friday so any fast responses would be helpful  Im new to spotify and seem to be having difficulties get a few of my local files to sync to my...

303 Views

0 replies

0 likes

  • 303 Views
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Won't play

Hello I am a premium member and listen a lot on my I pod. Lately in the off line mode, it will at times in random play mode not play the next song. I hit rewind then forward and the song will play. Also at times spotify will shut down by itself. I ch...

Regular

Hello I am a premium member and listen a lot on my I pod. Lately in the off line mode, it will at times in random play mode not play the next song. I hit rewind then forward and the song will p...

L8on

Casual Listener

747 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Certain local files not syncing while others are

I am running on OS X 10.9.5 and iOS 8.3.Desktop Spotify is on version 1.0.7 and iOS Spotify is on version 3.3.0.I am a Premium subscriber.I am not even close to the 3,333 local file sync limit.I have plenty of space on my iPhone.When trying to sync l...

Newbie

I am running on OS X 10.9.5 and iOS 8.3. Desktop Spotify is on version 1.0.7 and iOS Spotify is on version 3.3.0. I am a Premium subscriber. I am not even close to the 3,333 local file sync limit....

L8on

Casual Listener

864 Views

1 replies

0 likes

apple
iOS
local files
Mac
  • 864 Views
  • 1 replies
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Local Files Problem - iPhone 6

I have followed multiple youtube tutorials and read various posts on this website but still can not get my local files to sync to my iPhone 6. I am aware that their is no longer a 'devices' tab but, I know my desktop application and mobile applicatio...

Newbie

I have followed multiple youtube tutorials and read various posts on this website but still can not get my local files to sync to my iPhone 6. I am aware that their is no longer a 'devices' tab but, ...

L8on

Casual Listener

1152 Views

1 replies

0 likes

Local files for Spotify Mobile
  • 1152 Views
  • 1 replies
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iPhone disconnects from WiFi when Spotify app is open

Hi there, every time when I open the spotify app on my iPhone 6 in order to sync offline-playlists, the iphone will disconnect from my Wifi and thus prevent to download offline-playlists. Any suggestions? Thanks in advance!

Newbie

Hi there,   every time when I open the spotify app on my iPhone 6 in order to sync offline-playlists, the iphone will disconnect from my Wifi and thus prevent to download offline-playlists. ...

TEDavis-154

Newbie

992 Views

1 replies

2 likes

  • 992 Views
  • 1 replies
  • 2 likes

Login Failed

Just upgraded to spotify premium, happy to have it but I can't login on my Iphone. I can login on my PC web browser and my IOS safari web browser. I don't understand why but I just can't login on my IOS Spotify app, It gives me the message Login fail...

Newbie

Just upgraded to spotify premium, happy to have it but I can't login on my Iphone.  I can login on my PC web browser and my IOS safari web browser.  I don't understand why but I just can't ...

LordRollin

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes