Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

247636 Views

27 replies

5 likes

  • 247636 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

132873 Views

119 replies

13 likes

Other
  • 132873 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3422 Views

0 replies

0 likes

iOS
  • 3422 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310400 Views

62 replies

16 likes

  • 310400 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

134008 Views

19 replies

38 likes

  • 134008 Views
  • 19 replies
  • 38 likes

Mi Suscripción no funciona

Pague la suscripción de un mes a través de mis suscripciones en el AppStore ayer alrededor de las 8 de la noche y aún mi cuenta dice que es gratisAlguien sabe que se puede hacer?

Newbie

Pague la suscripción de un mes a través de mis suscripciones en el AppStore ayer alrededor de las 8 de la noche y aún mi cuenta dice que es gratis Alguien sabe que se puede hacer?

OviiiOne

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Bug with iOS app

Hi,When I run Spotify without any internet connection it freezes and I can't access my offline synced playlists. Could you have a look at this issue ? Thanks

Casual Listener

Hi, When I run Spotify without any internet connection it freezes and I can't access my offline synced playlists. Could you have a look at this issue ? Thanks

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Yamaha rx v479

Hi, does the Spotify client in Yamaha receivers come with equalizer? If so, can I set the EQ from an iPhone through Spotufy connect?ThanksMArtin

Newbie

Hi, does the Spotify client in Yamaha receivers come with equalizer? If so, can I set the EQ from an iPhone through Spotufy connect? Thanks MArtin

986 Views

0 replies

0 likes

  • 986 Views
  • 0 replies
  • 0 likes

Cannot use this abroad ??

Hi set up new account this morning and logged in. Working fine logged out to try on my iPod( I got in NZ) and got message - cannot use abroad so uninstalled and went back to iPhone but now same message. Followed troubleshooting uninstalled etc and st...

Newbie

Hi set up new account this morning and logged in. Working fine logged out to try on my iPod( I got in NZ) and got message - cannot use abroad so uninstalled and went back to iPhone but now same messa...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Gray spaces between songs

I see gray spaces instead of my songs after making some changes on an Android and in my iPhone, list have been ruined

Regular

I see gray spaces instead of my songs after making some changes on an Android and in my iPhone, list have been ruined

HoiBee

Roadie

1775 Views

10 replies

0 likes

  • 1775 Views
  • 10 replies
  • 0 likes

Artists not saved...

Hello there, I have Spotify Premium but I didn't know that I should connect my Iphone on Spotify every month. Now my list of all artists is erased as it was not saved. What should I do to get it back? Thank you so much for your help...

Music Fan

Hello there,   I have Spotify Premium but I didn't know that I should connect my Iphone on Spotify every month. Now my list of all artists is erased as it was not saved. What should I do to ge...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Billed for premium, getting free

I arranged for free trial period on account, then decided to upgrade whilst on it. The first time it kicked me out of premium, I paid twice (via phone bill & apple a/c) by accident to resolve. When I cancelled the apple, back to free I went. Tried lo...

Newbie

I arranged for free trial period on account, then decided to upgrade whilst on it. The first time it kicked me out of premium, I paid twice (via phone bill & apple a/c) by accident to resolve. Wh...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Problem with the iOS app

Hi there:I have a problem that may seem trivial at first but after some thought seems decidedly more problematic. It concerns the ordering of the albums in the iOS app. Until a few days ago, albums were listed in alphabetical order by band name. This...

Regular

Hi there: I have a problem that may seem trivial at first but after some thought seems decidedly more problematic. It concerns the ordering of the albums in the iOS app. Until a few days ago, albums...

PapaQ

Newbie

1057 Views

4 replies

3 likes

  • 1057 Views
  • 4 replies
  • 3 likes

Songs aren't saving

Every time I try to save an album to my music.. It saves for that session while I'm in the app.. But then when I come back later.. The songs aren't in My Music library. I pay for premium!

Casual Listener

Every time I try to save an album to my music.. It saves for that session while I'm in the app.. But then when I come back later.. The songs aren't in My Music library. I pay for premium!

622 Views

0 replies

0 likes

save album
Your Music
  • 622 Views
  • 0 replies
  • 0 likes

My Music: Songs have disappeared

Hello, I spent a very long time added a lot of music to My Music. A lot of Artists were searched and a specifi set of alubums was chosen to save. I was loving all of this music on my iPhone, but then suddenly all my music has gone! When I navigate to...

Casual Listener

Hello,   I spent a very long time added a lot of music to My Music. A lot of Artists were searched and a specifi set of alubums was chosen to save.    I was loving all of this ...

sophiareagan

Newbie

5094 Views

7 replies

0 likes

  • 5094 Views
  • 7 replies
  • 0 likes

Solved!! Updated app crashes on iPad mini

I've just sighted up for a premium account and have been enjoying spotify all day. Then tonight I updated the spotify app on my iPad mini and now it crashes shortly after opening, every time. Anyone else having this problem?,

Newbie

I've just sighted up for a premium account and have been enjoying spotify all day. Then tonight I updated the spotify app on my iPad mini and now it crashes shortly after opening, every time. Anyone ...

pdemul

Spotify Legend

1453 Views

2 replies

1 likes

  • 1453 Views
  • 2 replies
  • 1 likes

My iPhone 6 won't shop up under devices on iMac

Hi all, I've just created a new playlist on my iMac that contains several local files. I want to be able to transfer these local files to my phone for offline listening. However my iPhone will not show up under devices, I have tried several methods s...

Newbie

Hi all,   I've just created a new playlist on my iMac that contains several local files. I want to be able to transfer these local files to my phone for offline listening. However my iPhone wi...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

When I select a song, the wrong song plays

I have found similar topics on the community board, but none are quite the same as mine.I have Spotify Premium and should be able to play any song I want. However, I just started having this problem where I click on a song in my main "Songs" playlist...

Newbie

I have found similar topics on the community board, but none are quite the same as mine. I have Spotify Premium and should be able to play any song I want. However, I just started having this prob...

user-removed

Not applicable

1394 Views

3 replies

1 likes

  • 1394 Views
  • 3 replies
  • 1 likes

iPhone app not scrobbling from iPhone

iPhone 5S / iOS 8.4 last.fm credentials entered correctly (if i enter a wrong password i get an error message so the authentification seems to work) Nothing i listen to shows up in my last.fm. It works fine when i use the desktop app. It has been lik...

Newbie

iPhone 5S / iOS 8.4   last.fm credentials entered correctly (if i enter a wrong password i get an error message so the authentification seems to work)   Nothing i listen to shows up in ...

750 Views

0 replies

0 likes

IOS 8.4
iPhone 5S
last.fm
scrobbling
  • 750 Views
  • 0 replies
  • 0 likes

music timer use on iphone

On my Ipad the music timer plays throughout the time the song is being played, so I can see how much time is left of the song. On the iphone it does not do that, Why? In my line of work it is helpful to see the amount of time left per song.

Newbie

On my Ipad the music timer plays throughout the time the song is being played, so I can see how much time is left of the song.  On the iphone it does not do that, Why?  In my line of work i...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Delete account

I would like my account permanently deleted asap; as i no longer need the service

Casual Listener

I would like my account permanently deleted asap; as i no longer need the service

Mattosaurus

Community Legend

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

spotify problems with ipod nano 6th generation

Hi all, I have a problem with ipod nano 6th generation: I connect it and sync with spotify, but spotify sync only mi local file and not other playlist (I try with playlist in offline/online mode). I reset my ipod, update firmware...but nothing happen...

Newbie

Hi all, I have a problem with ipod nano 6th generation:   I connect it and sync with spotify, but spotify sync only mi local file and not other playlist (I try with playlist in offline/online ...

Mattosaurus

Community Legend

2426 Views

1 replies

0 likes

  • 2426 Views
  • 1 replies
  • 0 likes

Trying to login on my IPad with new premium account

I recently upgraded to spotify premium on my android phone having previously used my GF's account. I have logged out of her account on my IPad.I then reinstalled and tried to login with my own new account. However I continue to get the following mess...

Newbie

I recently upgraded to spotify premium on my android phone having previously used my GF's account. I have logged out of her account on my IPad. I then reinstalled and tried to login with my own ne...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

please help: none of my songs will play on my iPhone!

When I press play on a song it looks as though it's about to play (shows the pause button) but there's no sound and the time of the song does not change. I have tried deleting the app and re installing but that doesn't help. I'm signed up for premium...

Newbie

When I press play on a song it looks as though it's about to play (shows the pause button) but there's no sound and the time of the song does not change. I have tried deleting the app and re installi...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes