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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 59899 Views
  • 16 replies
  • 36 likes
  • 59899 Views
  • 16 replies
  • 36 likes

Error

Ever since the new update, all my music is gone and I can't connect to get any new music. I'm upset because I pay 4.99 a month for my subscription. I'm not paying when I can't listen to my music. I deleted and reinstalled and nothing worked.

  • Newbie
  • Ever since the new update, all my music is gone and I can't connect to get any new music. I'm upset because I pay 4.99 a month for my subscription. I'm not paying when I can't listen to my music. I d...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

I can't add new songs to my music

I can't add new songs to my music. Every time I do they disappear within an hour. All my old songs are still there. I deleted and re installed the Spotify app and I'm still having the same problem.

  • Newbie
  • I can't add new songs to my music. Every time I do they disappear within an hour. All my old songs are still there. I deleted and re installed the Spotify app and I'm still having the same problem.
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

App keeps crashing

I'm on iOS 8.3 with an iPhone 6. I have premium subscription. For the past few day (can't remember when exactly) the Spotify app keeps crashing while playing a song.I've tried restarting, closing all open apps and uninstalling and reinstalling Spotif...

  • Newbie
  • I'm on iOS 8.3 with an iPhone 6. I have premium subscription. For the past few day (can't remember when exactly) the Spotify app keeps crashing while playing a song. I've tried restarting, closing...
  • Swanny
  • Community Legend
  • 1779 Views
  • 1 replies
  • 0 likes
  • Crash
  • 1779 Views
  • 1 replies
  • 0 likes

The volume of the ads is louder than the volume of the songs

This is especially annoying when listening with headphones. I will be listening to my music then all of a sudden an ad will come on at a ridiculous volume level and because these ads always have ridiculously annoying music it hurts my ears. I know te...

  • Roadie
  • This is especially annoying when listening with headphones. I will be listening to my music then all of a sudden an ad will come on at a ridiculous volume level and because these ads always have ridi...
  • ws1482
  • Roadie
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Release notes - Spotify for iOS 3.2.0

What's new in version 3.2.0 Minor improvements

  • Community Legend
  • What's new in version 3.2.0 Minor improvements
  • Swanny
  • Community Legend
  • 680 Views
  • 4 replies
  • 0 likes
  • 680 Views
  • 4 replies
  • 0 likes

I can delete songs on my Spotify successfuly but they look like still on my iPhone's memory.

I can easily delete them on my Spotify,but it still takes megabites on my iPhone,they are not saved or online.What can I do for deleting them on my phone's memory?

  • Newbie
  • I can easily delete them on my Spotify,but it still takes megabites on my iPhone,they are not saved or online.What can I do for deleting them on my phone's memory?
  • 464 Views
  • 0 replies
  • 0 likes
  • delete music
    Help me!
    iphone
    iPhone 5S
    Spotify
  • 464 Views
  • 0 replies
  • 0 likes

Free Account Suggested Tracks

Recently my premium subscription ended and I want to listen to one of my playlists, but I am constantly being overrun with these "suggested tracks". I put these songs in a playlist because I wanted to listen to them. If i wanted to discover other son...

  • Newbie
  • Recently my premium subscription ended and I want to listen to one of my playlists, but I am constantly being overrun with these "suggested tracks". I put these songs in a playlist because I wanted t...
  • 593 Views
  • 0 replies
  • 0 likes
  • 593 Views
  • 0 replies
  • 0 likes

iphone usb connection continually skipping tracks

Please help, I signed up for spotify for the purpose of using in my car through my iPhone 5C via USB however when I try to play it will keep skipping the tracks after a couple of secounds. Is there anything I can do to my settings to stop this? Appre...

  • Newbie
  • Please help, I signed up for spotify for the purpose of using in my car through my iPhone 5C via USB however when I try to play it will keep skipping the tracks after a couple of secounds. Is there a...
  • 544 Views
  • 0 replies
  • 0 likes
  • 544 Views
  • 0 replies
  • 0 likes

Recommended artists not changing

Hey my recommended artsits on mu ipad app haven't changed in 2 weeks. Thansk in advance

  • Regular
  • Hey my recommended artsits on mu ipad app haven't changed in 2 weeks. Thansk in advance 🙂
  • 320 Views
  • 0 replies
  • 0 likes
  • 320 Views
  • 0 replies
  • 0 likes

Track length doesnt show anymore

Hi,In the latest upgrade, the length of the track only shows a few seconds then it dissapears. It only shows up again if i tap the screen, but then it dissapears again. Can you please fix so that track length shows constantly again? Or make it option...

  • Casual Listener
  • Hi, In the latest upgrade, the length of the track only shows a few seconds then it dissapears. It only shows up again if i tap the screen, but then it dissapears again. Can you please fix so that...
  • Swanny
  • Community Legend
  • 2026 Views
  • 2 replies
  • 2 likes
  • Track length
    visuals
  • 2026 Views
  • 2 replies
  • 2 likes

How can I edit playlists while Connect is running?

Hi, I'm currently listening to Spotify using the desktop app on my Mac. I am also freeing up some space on my iPhone, so would like to turn off "available offline" on a few playlists in my Spotify iOS client. It seems thanks the the "helpful" new Con...

  • Newbie
  • Hi,  I'm currently listening to Spotify using the desktop app on my Mac. I am also freeing up some space on my iPhone, so would like to turn off "available offline" on a few playlists in my Spo...
  • Swanny
  • Community Legend
  • 614 Views
  • 2 replies
  • 0 likes
  • Connect
    iOS
    playlist editing
  • 614 Views
  • 2 replies
  • 0 likes

Solved!! Student Discount

So I am currently paying the full price for premium spotify. My friend told me they have a student price. How do I get it?

  • Casual Listener
  • So I am currently paying the full price for premium spotify. My friend told me they have a student price. How do I get it?
  • LordRollin
  • Community Legend
  • 702 Views
  • 3 replies
  • 0 likes
  • 702 Views
  • 3 replies
  • 0 likes

Problem with longer local tracks!?

So after the last update Spotify seems to get all messed up when playing local tracks. I.e. i have a local track that is over 7 hours long. It used to work fine both on the computer and ios, but now it seems I can't forward/rewind properly. Just to c...

  • Casual Listener
  • So after the last update Spotify seems to get all messed up when playing local tracks. I.e. i have a local track that is over 7 hours long. It used to work fine both on the computer and ios, but now ...
  • Zoidvash
  • Casual Listener
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes

Spotify Radio playing tracks I've Thumbs down

I have given about 50 tracks a thumbs down but they still play. How do I fix this?

  • Gig Goer
  • I have given about 50 tracks a thumbs down but they still play. How do I fix this?
  • nobodyfamous
  • Newbie
  • 422 Views
  • 1 replies
  • 1 likes
  • 422 Views
  • 1 replies
  • 1 likes

spotify on my ipod touch 4g

Hi @ll, unfortunately Spotify doesn´t work on my Ipod Touch 4g. I connect it per USB-Cable with my Laptop where I installed Spotify a few days ago. Under "devices" (German: Geräte) my Ipod doesn´t appear... It also doesn´t work when I change the USB-...

  • Newbie
  • Hi @ll,   unfortunately Spotify doesn´t work on my Ipod Touch 4g. I connect it per USB-Cable with my Laptop where I installed Spotify a few days ago. Under "devices" (German: Geräte) my Ip...
  • jeanettept
  • Newbie
  • 2941 Views
  • 3 replies
  • 1 likes
  • 2941 Views
  • 3 replies
  • 1 likes

How do I turn shuffle off on my iphone?!

I pressed the shuffle button on a playlist, it worked fine. Now I was to listen to that playlist in the normal order and I cannot turn the shuffle off. If I press the shuffle button it just skips to a different song. Am I missing something? Please he...

  • Newbie
  • I pressed the shuffle button on a playlist, it worked fine. Now I was to listen to that playlist in the normal order and I cannot turn the shuffle off. If I press the shuffle button it just skips to ...
  • MattSuda
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

The audio gets softer after update

The audio gets very soft after the update on 4/6/2015. I don't know why but it gets a lot softer and muffled. It used to be loud and clear but after updating, I was really impressed at how soft and muffled the songs have become. I hope Spotify will f...

  • Casual Listener
  • The audio gets very soft after the update on 4/6/2015. I don't know why but it gets a lot softer and muffled. It used to be loud and clear but after updating, I was really impressed at how soft and m...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes