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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32746 Views

40 replies

9 likes

  • 32746 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96680 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294374 Views

60 replies

15 likes

  • 294374 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124058 Views

19 replies

38 likes

  • 124058 Views
  • 19 replies
  • 38 likes

iPad issue

I have spotify premium 3.2.0.1554 stalled on my iPad Air running 8.3. When using spotify app today, each time I switched to another app, email for example or the iPad went into lock screen, spotify stopped playing music but resumes when the app is se...

Visitor

I have spotify premium 3.2.0.1554 stalled on my iPad Air running 8.3. When using spotify app today, each time I switched to another app, email for example or the iPad went into lock screen, spotify s...

user-removed

Not applicable

845 Views

4 replies

0 likes

  • 845 Views
  • 4 replies
  • 0 likes

Local Files Issue / Syncing Issue

I must that the iOS app for Spotiy seems to bring up more issues, then it fixes with every update. I now have 'local files' on my iPhone, that are greyed out. This means I can't listen to them. On my Mac I've deleted all local files, but the syncing ...

Regular

I must that the iOS app for Spotiy seems to bring up more issues, then it fixes with every update.   I now have 'local files' on my iPhone, that are greyed out. This means I can't listen to ...

GroveAitkenhead

Casual Listener

790 Views

3 replies

0 likes

  • 790 Views
  • 3 replies
  • 0 likes

Solved!! Album Cover not showing in update 3.4.0

Hello,I'm using Spotify 3.4.0 on my iPhone 5C (iOS 8.4) and recently I had to re-sync my Offline playlist and realize that none of the songs had their album covers.I searched the forums and the few topics with this issue said it was solved a couple u...

Casual Listener

Hello, I'm using Spotify 3.4.0 on my iPhone 5C (iOS 8.4) and recently I had to re-sync my Offline playlist and realize that none of the songs had their album covers. I searched the forums and t...

MattSuda

Spotify Star

868 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Error con iPhone 6

He actualizado spotify y solamente suena la 1ª canción, luego dejan de sonar aunque le de al play. Si reinstalo la app vuelve a sonar 1 canción y luego nada. En iphone 5 si va bien

Newbie

He actualizado spotify y solamente suena la 1ª canción, luego dejan de sonar aunque le de al play. Si reinstalo la app vuelve a sonar 1 canción y luego nada. En iphone 5 si va bien

Ivan92

Community Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
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Music wont sync

As the topic says, my music wont sync, i have an iphone 4 with 3.7g available, i've done literally everything it says in every post about this but nothing works, right now i am trying que set offline mode solution but it doesnt sync anyways, i have g...

Newbie

As the topic says, my music wont sync, i have an iphone 4 with 3.7g available, i've done literally everything it says in every post about this but nothing works, right now i am trying que set offline...

Ivan92

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Account settings

All of my spotify accounts have told me I can only be abroad for 14 days which would make sense if I was abroad. I am not in the US nor have I ever lived there but thats what it says when I go into settings. Now when I try to change my country it onl...

Newbie

All of my spotify accounts have told me I can only be abroad for 14 days which would make sense if I was abroad. I am not in the US nor have I ever lived there but thats what it says when I go into s...

mike_vengeance

Roadie

1239 Views

1 replies

0 likes

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  • 1 replies
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Deleted my Facebook & Gmail. How can I still login to my spotify premium? User ID 1238129741

I have signed up using gmail and Facebook account but lately I have deleted my accounts so because of that I can't access to my account it says email id is not associated with spotify.My user ID is 1238129741Please help asap I got so many playlist of...

Newbie

I have signed up using gmail and Facebook account but lately I have deleted my accounts so because of that I can't access to my account it says email id is not associated with spotify. My user ID is...

mike_vengeance

Roadie

373 Views

1 replies

1 likes

  • 373 Views
  • 1 replies
  • 1 likes

How do I cancel my subscription on the 1 month trial.

I need help canceling my subscription to the 1 month trial and I tried the spotty support options and it doesn't have the "do you want to cancel?" And I need help because I don't want to get charged $12.99

Newbie

I need help canceling my subscription to the 1 month trial and I tried the spotty support options and it doesn't have the "do you want to cancel?" And I need help because I don't want to get charged ...

Jordi

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

New Iphone App for Spotify missing stereo detail via bluetooth!

I was forced to upgrade recently to the new version of Spotify for my Iphone. I immediately noticed on some songs the guitar stereo track has disappeared on certain tracks. I had listened to these tracks on the previous version and all the guitars co...

Regular

I was forced to upgrade recently to the new version of Spotify for my Iphone. I immediately noticed on some songs the guitar stereo track has disappeared on certain tracks. I had listened to these tr...

Leftee

Regular

1003 Views

1 replies

0 likes

Spotify Iphone not in stereo via bluetooth
  • 1003 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Won't Pause - keeps going back to play (CarPlay)

Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode. Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the app on the phone directly after a few seconds the music starts play...

Regular

Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode.    Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the a...

mmlabbd

Regular

18825 Views

16 replies

4 likes

Carplay
iOS
IOS 8.3
iPhone 5S
pause
  • 18825 Views
  • 16 replies
  • 4 likes

Solved!! Iphone 4S won't download playlists over wifi - works fine with 3G

As the topic says, my IPhone 4S won't download playlists for offline use (I'm a premium subscriber) using the wifi conection. If I switch on "Sync over 2G/3G", the songs begin to download immediately. Also, I cannot get the phone to show up in the "D...

Regular

As the topic says, my IPhone 4S won't download playlists for offline use (I'm a premium subscriber) using the wifi conection. If I switch on "Sync over 2G/3G", the songs begin to download immediately...

Jemoer

Newbie

7789 Views

27 replies

0 likes

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  • 27 replies
  • 0 likes

Solved!! Playlists wont download?

I've had Spotify Premium for a couple months now and it was working well until recently.I'm unable to download artists and albums to my spotify to play offline.I click "save" and switch everything to "available offline," but the little download arrow...

Casual Listener

I've had Spotify Premium for a couple months now and it was working well until recently. I'm unable to download artists and albums to my spotify to play offline. I click "save"  and switch eve...

Tsellers

Newbie

1142 Views

5 replies

0 likes

  • 1142 Views
  • 5 replies
  • 0 likes

Premium not updating on iPhone

I just signed up for spotify premium so I could stream to my iPhone, yet its still showing that I am a free user everytime I log into the app. I have tried deleting and redownloading it and still no luck.

Newbie

I just signed up for spotify premium so I could stream to my iPhone, yet its still showing that I am a free user everytime I log into the app. I have tried deleting and redownloading it and still no ...

ajones10

Newbie

810 Views

4 replies

0 likes

  • 810 Views
  • 4 replies
  • 0 likes

Some songs will Play on desktop but not iphone or ipad

Music saved to starred list will play on notebook but not iphone. Most songs work, but not all of them. They appear in the list but still wont play even when in online mode..

Newbie

Music saved to starred list will play on notebook but not iphone. Most songs work, but not all of them. They appear in the list but still wont play even when in online mode..

OtterD267

Newbie

1147 Views

5 replies

1 likes

  • 1147 Views
  • 5 replies
  • 1 likes

Radio Moved to Your Music - Inconsistent With Desktop/iPad

Since Running showed up in my iPhone app, the Radio is now under the Your Music section, which is fine and all, except that it shows completely different stations from my desktop and iPad app, which still have the older-looking Radio feature. When wi...

Gig Goer

Since Running showed up in my iPhone app, the Radio is now under the Your Music section, which is fine and all, except that it shows completely different stations from my desktop and iPad app, which ...

djshackesq1

Gig Goer

356 Views

1 replies

1 likes

  • 356 Views
  • 1 replies
  • 1 likes

Solved!! delete account

how do you delete your spotify account, hi my name is varsan i want to delete my account because when it told me to go to prmium i thought it meant you can go free for a month then pa if you o for another month

Newbie

how do you delete your spotify account, hi my name is varsan i want to delete my account because when it told me to go to prmium i thought it meant you can go free for a month then pa if you o for an...

MattSuda

Spotify Star

824 Views

1 replies

0 likes

  • 824 Views
  • 1 replies
  • 0 likes

How do I access Your Music on the iPad app?

I mostly listen to albums, not playlists. I used to keep all my saved albums on Spotify as playlists - but following the update I re-saved them all as saved albums under 'Your Music' (on the new desktop app for OS X) and deleted my old playlists (ass...

Casual Listener

I mostly listen to albums, not playlists.   I used to keep all my saved albums on Spotify as playlists - but following the update I re-saved them all as saved albums under 'Your Music' (on t...

user-removed

Not applicable

24561 Views

60 replies

27 likes

  • 24561 Views
  • 60 replies
  • 27 likes

Spotify Switches songs randomly!

I've had a premium account for a while, but lately a playlist will just switch randomly to a different song. WTF? I've seen many posts on this... but don't see a solution. I can listen to songs randomly on iTunes radio for free. This has become a dea...

Casual Listener

I've had a premium account for a while, but lately a playlist will just switch randomly to a different song. WTF?   I've seen many posts on this... but don't see a solution. I can liste...

malakhi

Newbie

1615 Views

3 replies

1 likes

  • 1615 Views
  • 3 replies
  • 1 likes

Solved!! using usb device

there is any way to add my spotify songs in a usb device?? 

Newbie

there is any way to add my spotify songs in a usb device??  

MattSuda

Spotify Star

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

Local files won't play on iPhone app

Hi,I've read several other threads about this but no suggestions have worked for me yet. I have some local files on Spotify on my laptop, which I've then added to a new playlist, made available offline, with my iPhone and laptop on the same wifi, and...

Newbie

Hi, I've read several other threads about this but no suggestions have worked for me yet. I have some local files on Spotify on my laptop, which I've then added to a new playlist, made ava...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes