Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hey.Ever since I updated the Spotify app it does not seem to sync with the desktop app. I have created palylists on my desktop that do not appear on my phone anymore. And when i add songs to old playlists on desktop, they do not appear on the phone a...
Newbie
Hey. Ever since I updated the Spotify app it does not seem to sync with the desktop app. I have created palylists on my desktop that do not appear on my phone anymore. And when i add songs to old pl...
336 Views
0 replies
0 likes
Whenever I click the free 7 day trial for premium it says oops something went wrong lets try that again. It's driving me crazy because I'd like to get rid of suggested songs in playlists. Is there a way I can get premium, or stop suggested songs from...
Newbie
Whenever I click the free 7 day trial for premium it says oops something went wrong lets try that again. It's driving me crazy because I'd like to get rid of suggested songs in playlists. Is there a ...
MattSuda
Spotify Star
368 Views
1 replies
0 likes
You have to go directly to the song in a playlist to delete it. The search playlist display should allow delete too
Newbie
You have to go directly to the song in a playlist to delete it. The search playlist display should allow delete too
MattSuda
Spotify Star
293 Views
1 replies
0 likes
Not sure if anyone else is having this issue, but on some playlists (Spotify's Global Top...for example) the Available Offline switch is not available, nor is the ability to "follow" the playlist. I thought we could listen to any track and any playli...
Casual Listener
Not sure if anyone else is having this issue, but on some playlists (Spotify's Global Top...for example) the Available Offline switch is not available, nor is the ability to "follow" the playlist. I ...
MattSuda
Spotify Star
637 Views
1 replies
0 likes
I'm tired of being spammed by you darn people !!!!
Visitor
I'm tired of being spammed by you darn people !!!!
MattSuda
Spotify Star
519 Views
3 replies
1 likes
Hey, I only want to know where the spotify connect button went after the 3.3.0.1640 update for iOS on my iPhone. That's all I wanna know and I can't find it anywhere...I did follow the instructions here: https://support.spotify.com/us/learn-more/guid...
Casual Listener
Hey, I only want to know where the spotify connect button went after the 3.3.0.1640 update for iOS on my iPhone. That's all I wanna know and I can't find it anywhere... I did follow the ins...
MattSuda
Spotify Star
2596 Views
2 replies
0 likes
Why does the iapp censor songs whereas on my computer i can listen to the uncensored version?
Casual Listener
Why does the iapp censor songs whereas on my computer i can listen to the uncensored version?
MattSuda
Spotify Star
405 Views
1 replies
0 likes
Good afternoon,My account which I pay for has locked me out and when I request a password reset with this email it tells me I am using Facebook!Facebook is not my premium account and does not have my music on it, can you please assist me in logging b...
Newbie
Good afternoon, My account which I pay for has locked me out and when I request a password reset with this email it tells me I am using Facebook! Facebook is not my premium account and does not h...
MattSuda
Spotify Star
342 Views
1 replies
0 likes
Keep have to save all the music over after closing app
Casual Listener
Keep have to save all the music over after closing app
MattSuda
Spotify Star
380 Views
2 replies
0 likes
Just right now, I brought a $10 gift card from best buy for spotify. And I tried to redeem the code and it says "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" and I'm 100% sure it was the code.also ...
Casual Listener
Just right now, I brought a $10 gift card from best buy for spotify. And I tried to redeem the code and it says "Unfortunately this Premium code does not seem to be valid. Try again or contact custom...
MattSuda
Spotify Star
523 Views
3 replies
0 likes
I bought premium today and when I sign in with my username and password I have the subscription but none of my playlists. When I sign in with Facebook I don't have the subscription but I have all my playlists. This only happens on my iPhone 5c. If I ...
Newbie
I bought premium today and when I sign in with my username and password I have the subscription but none of my playlists. When I sign in with Facebook I don't have the subscription but I have all my ...
MattSuda
Spotify Star
312 Views
1 replies
0 likes
Since Spotify update on Apple Store, it is impossible to install Spotify on my iPhone 3GS as it has to stay on the iOS6 . Do you know a way to run Spotify on iPhone 3GS (iOS6) ?Depuis la mise à jour de Spotify sur Apple Store, il est impossible d'ins...
Newbie
Since Spotify update on Apple Store, it is impossible to install Spotify on my iPhone 3GS as it has to stay on the iOS6 . Do you know a way to run Spotify on iPhone 3GS (iOS6) ? Depuis la mise à j...
MattSuda
Spotify Star
956 Views
1 replies
0 likes
help pages and community havent solved my problems with spotify and my iphone. i contact customer support, the email i recieve back just tells me " im sure your answer can be found in help, community" etc, auto response email answer. well no they hav...
Casual Listener
help pages and community havent solved my problems with spotify and my iphone. i contact customer support, the email i recieve back just tells me " im sure your answer can be found in help, community...
MattSuda
Spotify Star
383 Views
1 replies
0 likes
Spotify app doesn't compatible with Media In of Volkswagen Golf MK7, please Do you have any idea when this will be available? Thanks
Newbie
Spotify app doesn't compatible with Media In of Volkswagen Golf MK7, please Do you have any idea when this will be available? Thanks
pablo_92
Newbie
768 Views
1 replies
2 likes
Hi Guys I'm about to leave for my holiday on Friday so any fast responses would be helpful Im new to spotify and seem to be having difficulties get a few of my local files to sync to my songs page.I have ensured that I am connected to the same WI-Fi ...
Newbie
Hi Guys I'm about to leave for my holiday on Friday so any fast responses would be helpful Im new to spotify and seem to be having difficulties get a few of my local files to sync to my...
303 Views
0 replies
0 likes
Hello I am a premium member and listen a lot on my I pod. Lately in the off line mode, it will at times in random play mode not play the next song. I hit rewind then forward and the song will play. Also at times spotify will shut down by itself. I ch...
Regular
Hello I am a premium member and listen a lot on my I pod. Lately in the off line mode, it will at times in random play mode not play the next song. I hit rewind then forward and the song will p...
L8on
Casual Listener
747 Views
4 replies
0 likes
I am running on OS X 10.9.5 and iOS 8.3.Desktop Spotify is on version 1.0.7 and iOS Spotify is on version 3.3.0.I am a Premium subscriber.I am not even close to the 3,333 local file sync limit.I have plenty of space on my iPhone.When trying to sync l...
Newbie
I am running on OS X 10.9.5 and iOS 8.3. Desktop Spotify is on version 1.0.7 and iOS Spotify is on version 3.3.0. I am a Premium subscriber. I am not even close to the 3,333 local file sync limit....
L8on
Casual Listener
864 Views
1 replies
0 likes
I have followed multiple youtube tutorials and read various posts on this website but still can not get my local files to sync to my iPhone 6. I am aware that their is no longer a 'devices' tab but, I know my desktop application and mobile applicatio...
Newbie
I have followed multiple youtube tutorials and read various posts on this website but still can not get my local files to sync to my iPhone 6. I am aware that their is no longer a 'devices' tab but, ...
L8on
Casual Listener
1152 Views
1 replies
0 likes
Hi there, every time when I open the spotify app on my iPhone 6 in order to sync offline-playlists, the iphone will disconnect from my Wifi and thus prevent to download offline-playlists. Any suggestions? Thanks in advance!
Newbie
Hi there, every time when I open the spotify app on my iPhone 6 in order to sync offline-playlists, the iphone will disconnect from my Wifi and thus prevent to download offline-playlists. ...
TEDavis-154
Newbie
992 Views
1 replies
2 likes
Just upgraded to spotify premium, happy to have it but I can't login on my Iphone. I can login on my PC web browser and my IOS safari web browser. I don't understand why but I just can't login on my IOS Spotify app, It gives me the message Login fail...
Newbie
Just upgraded to spotify premium, happy to have it but I can't login on my Iphone. I can login on my PC web browser and my IOS safari web browser. I don't understand why but I just can't ...
LordRollin
Community Legend
545 Views
1 replies
0 likes