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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44022 Views

44 replies

10 likes

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  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109575 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1675 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302113 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128018 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Bring back the divider

I've noticed that the divider (name a playlist "-") is not longer possible.Why? It helps a lot to create some kind of overview / hierarchy when you have a lot of playlists.I honestly don't understand why you remove functionality from the desktop app ...

Regular

I've noticed that the divider (name a playlist "-") is not longer possible. Why? It helps a lot to create some kind of overview / hierarchy when you have a lot of playlists. I honestly don't&n...

sanscolour

Regular

2037 Views

2 replies

7 likes

desktop app
divider
Divider playlist
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  • 2 replies
  • 7 likes

force spotify to stream synced songs

So its nice to have my spotify songs synced for offline use, however i dont want to take up the space it requires to sync at the highest 320kbps bit rate. I also dont want to stream at that rate when im using data though. Is there a way to force spot...

Newbie

So its nice to have my spotify songs synced for offline use, however i dont want to take up the space it requires to sync at the highest 320kbps bit rate. I also dont want to stream at that rate when...

716 Views

0 replies

1 likes

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Can't get iPhone to show up as a device

I used to be able to sync my iPhone with Spotify through desktop version on my macbook air... now, nothing that has to do with "devices" even shows up on the left hand side. My phone is connected to the same wifi as my computer, and I have the app op...

Casual Listener

I used to be able to sync my iPhone with Spotify through desktop version on my macbook air... now, nothing that has to do with "devices" even shows up on the left hand side. My phone is connected to ...

dolphin66

Casual Listener

4341 Views

8 replies

0 likes

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  • 8 replies
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Can't tell which albums are offline anymore - missing green icon

Version 3.4.0.684, iPhone 5S. Problem with Updated version! I have a number of albums marked for offline mode. Old spotify used to have a little green mark next to the albums identified as available offline (when viewing under the Albums tab). That i...

Casual Listener

Version 3.4.0.684, iPhone 5S. Problem with Updated version! I have a number of albums marked for offline mode. Old spotify used to have a little green mark next to the albums identified as available ...

Djtcf1

Newbie

770 Views

2 replies

3 likes

  • 770 Views
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  • 3 likes

Facebook and Spotify Account Link

I am trying to link my Spotify and Facebook accounts together on my iPad mini, but when I try to connect them from either the Spotify app, or being signed in to both accounts on the safari web browser via multiple tabs, they just go back and forth wi...

Casual Listener

I am trying to link my Spotify and Facebook accounts together on my iPad mini, but when I try to connect them from either the Spotify app, or being signed in to both accounts on the safari web browse...

Evannello

Casual Listener

1582 Views

4 replies

0 likes

Account
Facebook
Spotify
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Play local files from Spotify Desktop and play it on mobile (without Connect)

l just accidentally did it right now. Im using premium so i have Connect. I have local files on Spotify Desktop then i played it on my iphone. But i closed the spotify desktop but it still plays on my Iphone. How is that possible? And how can i do it...

Casual Listener

l just accidentally did it right now. Im using premium so i have Connect. I have local files on Spotify Desktop then i played it on my iphone. But i closed the spotify desktop but it still plays on m...

DasPeter

Community Legend

1597 Views

3 replies

0 likes

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  • 3 replies
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30 minutes free error

I just switched radio stations and the first thing that popped up was a 30 minutes free ad. The station played ONE song then went immediately to commercials. I'm thinking this is a bug.

Regular

I just switched radio stations and the first thing that popped up was a 30 minutes free ad. The station played ONE song then went immediately to commercials. I'm thinking this is a bug.

krill_dagger

Regular

837 Views

1 replies

1 likes

bug
commercials
iOS
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iPhone 6: New Spotify app hides play time

Hello, I have a problem with the new Spotify app (3.4.0.684) and my iPhone 6 (iOS 8.4): the app hides the play time while screen is on and song is playing. (You know the time on the far left and the far right of the play progress bar that tells you h...

Regular

Hello,   I have a problem with the new Spotify app (3.4.0.684) and my iPhone 6 (iOS 8.4): the app hides the play time while screen is on and song is playing. (You know the time on the far left...

MattSuda

Spotify Star

641 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Release Notes - Spotify for iOS 3.4.0

What's new in this version (3.4.0) Spotify Running gives you a non-stop mix of music you love - all perfectly in time with your run.

Spotify

What's new in this version (3.4.0)   Spotify Running gives you a non-stop mix of music you love - all perfectly in time with your run.

MattSuda

Spotify Star

1975 Views

5 replies

0 likes

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Solved!! Available offline but not the same on all devices

Hi guys, I need to be able to have different playlists available offline on my ipad-macbook-iphone due to different sizes of storage on each device. I do NOT want ALL (same) playlists available on all devices. Is that possible? If not make it possibl...

Casual Listener

Hi guys,   I need to be able to have different playlists available offline on my ipad-macbook-iphone due to different sizes of storage on each device.   I do NOT want ALL (same) playlis...

MattSuda

Spotify Star

817 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! 8GB of Storage taken up by Spotify even though it's uninstalled

Hi I'm having a massive issue and don't seem to be able to find any kind of support number or email for spotify. I have used spotify premium for years but have, at least for the time being, decided to move to Apple Music. I always had my starred play...

Casual Listener

Hi   I'm having a massive issue and don't seem to be able to find any kind of support number or email for spotify.   I have used spotify premium for years but have, at least for the tim...

Efficated

Casual Listener

4234 Views

2 replies

0 likes

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iPhone 5 Starts in Offline Mode

I have premium and play it on my iPhone 5. Everytime I open Spotify, it starts me in offline mode. I have checked my playback settings multiple times but it is not set to offline mode.

Casual Listener

I have premium and play it on my iPhone 5. Everytime I open Spotify, it starts me in offline mode. I have checked my playback settings multiple times but it is not set to offline mode. 

TheMarbs

Casual Listener

425 Views

2 replies

0 likes

  • 425 Views
  • 2 replies
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Spotify mobile issue

There is no place for me to search, I somehow glitched spotify to let me search once, but I don't know how I did it. On my friend's phone he has a search button, but I don't. There is just browse button where the search button should be.

Newbie

There is no place for me to search, I somehow glitched spotify to let me search once, but I don't know how I did it. On my friend's phone he has a search button, but I don't. There is just browse but...

Jordi

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Unable to authorise account on Sonos

I have just updated both the Sonos and SPotify app on my Iphone 4. I now have to reauthorise my spotify account and when I try and do so it takes me to the spotify.com web page and asks me to allow pairing. When i do it comes up with 'Service Unreach...

Casual Listener

I have just updated both the Sonos and SPotify app on my Iphone 4. I now have to reauthorise my spotify account and when I try and do so it takes me to the spotify.com web page and asks me to allow p...

Jordi

Community Legend

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

No sound - songs not playing on iPad

HiI have been having problems for weeks now with spotify on my iPad not playing sound. If I close the app and restart it will sometimes play 1 song but then I can't get any more sound out of it without restarting.I have deleted and reinstalled the ap...

Newbie

Hi I have been having problems for weeks now with spotify on my iPad not playing sound. If I close the app and restart it will sometimes play 1 song but then I can't get any more sound out of it w...

Jordi

Community Legend

915 Views

1 replies

0 likes

  • 915 Views
  • 1 replies
  • 0 likes

Solved!! Versión. Got iOS 6.1.6

I had a problem with my iPhone and lost te aplicación. Now I can't download it. How can I recover te aplicación forma iOS 6.1.6.

Casual Listener

I had a problem with my iPhone and lost te aplicación. Now I can't download it. How can I recover te aplicación forma iOS 6.1.6.

user-removed

Not applicable

3883 Views

3 replies

1 likes

  • 3883 Views
  • 3 replies
  • 1 likes

Solved!! How to disable Spotify Connect

So, I have a question. How can I disable Spotify Connect??? Me and my brother share the same Spotify Premium account. But, the thing is, we can't listen to music at the same time, each of us on our respective iphone, cause whenever I choose a song on...

Casual Listener

So, I have a question.   How can I disable Spotify Connect???   Me and my brother share the same Spotify Premium account. But, the thing is, we can't listen to music at the same time, e...

loriscaetano

Casual Listener

913 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Missing sort button on Spotify iPad.

As stated on the subject, where is the the sort button gone? i noticed this after the 30oct auto update on my iPad Appstore. There are no issues on previous Spotify app (at-least for me) yet this new released remove one of the neat feature that you g...

Newbie

As stated on the subject, where is the the sort button gone? i noticed this after the 30oct auto update on my iPad Appstore. There are no issues on previous Spotify app (at-least for me) yet this new...

MattSuda

Spotify Star

2664 Views

9 replies

2 likes

  • 2664 Views
  • 9 replies
  • 2 likes

Change language to English on spotify

Hi! I just bought an iphone 5s and installed spotify. My phone settings is set to swedish and sweden as country. For some reason my spotify is in some strange language. It is dutch or something like that im not really sure. Of course i want english b...

Casual Listener

Hi! I just bought an iphone 5s and installed spotify. My phone settings is set to swedish and sweden as country. For some reason my spotify is in some strange language. It is dutch or something like ...

user-removed

Not applicable

5776 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

My shazam playlist

Hi,I have premium account with cosmote in Greece.I logged in Shazam with Spotify.But, in Sporify my Shazam Playlist is empty....(there has to be 250 tags!!!) How can I load it?

Newbie

Hi, I have premium account with cosmote in Greece. I logged in Shazam with Spotify. But, in Sporify my Shazam Playlist is empty....(there has to be 250 tags!!!)   How can I load it?

556 Views

0 replies

0 likes

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