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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44017 Views

44 replies

10 likes

  • 44017 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109560 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1674 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302111 Views

62 replies

16 likes

  • 302111 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128017 Views

19 replies

38 likes

  • 128017 Views
  • 19 replies
  • 38 likes

App wont recognize my premium account

My ipod touch4 doesn't let me stream or listen to anything in offline mode and just upgraded! HELP PLEASE!(:

Newbie

My ipod touch4 doesn't let me stream or listen to anything in offline mode and just upgraded! HELP PLEASE!(:

Pete

Roadie

1050 Views

5 replies

2 likes

  • 1050 Views
  • 5 replies
  • 2 likes

Last.m is not scrobbling

Hi guys,I realized right now that I have a problem with the scrobblling, is not working even if everything is setting, I checked and I have like entire months missing so I'm really sad, there is the chance to recover it?Thank you very much.

Casual Listener

Hi guys, I realized right now that I have a problem with the scrobblling, is not working even if everything is setting, I checked and I have like entire months missing so I'm really sad, there is th...

mike_vengeance

Roadie

556 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iPhone 5 + Spotify Connect + PS4 app

I have the Spotify app installed on my iPhone 5 and it works perfect. Also on premium membership at the moment. I have the Spotify app installed on the PS4 and it works fine after logging in to my account using the phone. Both on the same network. NO...

Regular

I have the Spotify app installed on my iPhone 5 and it works perfect. Also on premium membership at the moment.   I have the Spotify app installed on the PS4 and it works fine after logging in...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
  • 0 likes

Iphone 5s - IOS 8.4 - Skipping in background when accessing other apps - with EQ on.

Iphone 5s - IOS 8.4 - Skipping in background when accessing other apps - with EQ on.No Jailbreak. Has there been a change to the way the program works in the background? Have not had this issue before. Not using any graphically intensive applications...

Gig Goer

Iphone 5s - IOS 8.4 - Skipping in background when accessing other apps - with EQ on. No Jailbreak.   Has there been a change to the way the program works in the background? Have not had this ...

user-removed

Not applicable

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

iPad issue

I have spotify premium 3.2.0.1554 stalled on my iPad Air running 8.3. When using spotify app today, each time I switched to another app, email for example or the iPad went into lock screen, spotify stopped playing music but resumes when the app is se...

Visitor

I have spotify premium 3.2.0.1554 stalled on my iPad Air running 8.3. When using spotify app today, each time I switched to another app, email for example or the iPad went into lock screen, spotify s...

user-removed

Not applicable

900 Views

4 replies

0 likes

  • 900 Views
  • 4 replies
  • 0 likes

Local Files Issue / Syncing Issue

I must that the iOS app for Spotiy seems to bring up more issues, then it fixes with every update. I now have 'local files' on my iPhone, that are greyed out. This means I can't listen to them. On my Mac I've deleted all local files, but the syncing ...

Regular

I must that the iOS app for Spotiy seems to bring up more issues, then it fixes with every update.   I now have 'local files' on my iPhone, that are greyed out. This means I can't listen to ...

GroveAitkenhead

Casual Listener

861 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Album Cover not showing in update 3.4.0

Hello,I'm using Spotify 3.4.0 on my iPhone 5C (iOS 8.4) and recently I had to re-sync my Offline playlist and realize that none of the songs had their album covers.I searched the forums and the few topics with this issue said it was solved a couple u...

Casual Listener

Hello, I'm using Spotify 3.4.0 on my iPhone 5C (iOS 8.4) and recently I had to re-sync my Offline playlist and realize that none of the songs had their album covers. I searched the forums and t...

MattSuda

Spotify Star

913 Views

3 replies

0 likes

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  • 3 replies
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Error con iPhone 6

He actualizado spotify y solamente suena la 1ª canción, luego dejan de sonar aunque le de al play. Si reinstalo la app vuelve a sonar 1 canción y luego nada. En iphone 5 si va bien

Newbie

He actualizado spotify y solamente suena la 1ª canción, luego dejan de sonar aunque le de al play. Si reinstalo la app vuelve a sonar 1 canción y luego nada. En iphone 5 si va bien

Ivan92

Community Legend

688 Views

1 replies

0 likes

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  • 1 replies
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Music wont sync

As the topic says, my music wont sync, i have an iphone 4 with 3.7g available, i've done literally everything it says in every post about this but nothing works, right now i am trying que set offline mode solution but it doesnt sync anyways, i have g...

Newbie

As the topic says, my music wont sync, i have an iphone 4 with 3.7g available, i've done literally everything it says in every post about this but nothing works, right now i am trying que set offline...

Ivan92

Community Legend

450 Views

1 replies

0 likes

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  • 1 replies
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Account settings

All of my spotify accounts have told me I can only be abroad for 14 days which would make sense if I was abroad. I am not in the US nor have I ever lived there but thats what it says when I go into settings. Now when I try to change my country it onl...

Newbie

All of my spotify accounts have told me I can only be abroad for 14 days which would make sense if I was abroad. I am not in the US nor have I ever lived there but thats what it says when I go into s...

mike_vengeance

Roadie

1273 Views

1 replies

0 likes

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  • 1 replies
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Deleted my Facebook & Gmail. How can I still login to my spotify premium? User ID 1238129741

I have signed up using gmail and Facebook account but lately I have deleted my accounts so because of that I can't access to my account it says email id is not associated with spotify.My user ID is 1238129741Please help asap I got so many playlist of...

Newbie

I have signed up using gmail and Facebook account but lately I have deleted my accounts so because of that I can't access to my account it says email id is not associated with spotify. My user ID is...

mike_vengeance

Roadie

396 Views

1 replies

1 likes

  • 396 Views
  • 1 replies
  • 1 likes

How do I cancel my subscription on the 1 month trial.

I need help canceling my subscription to the 1 month trial and I tried the spotty support options and it doesn't have the "do you want to cancel?" And I need help because I don't want to get charged $12.99

Newbie

I need help canceling my subscription to the 1 month trial and I tried the spotty support options and it doesn't have the "do you want to cancel?" And I need help because I don't want to get charged ...

Jordi

Community Legend

566 Views

1 replies

0 likes

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  • 1 replies
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New Iphone App for Spotify missing stereo detail via bluetooth!

I was forced to upgrade recently to the new version of Spotify for my Iphone. I immediately noticed on some songs the guitar stereo track has disappeared on certain tracks. I had listened to these tracks on the previous version and all the guitars co...

Regular

I was forced to upgrade recently to the new version of Spotify for my Iphone. I immediately noticed on some songs the guitar stereo track has disappeared on certain tracks. I had listened to these tr...

Leftee

Regular

1017 Views

1 replies

0 likes

Spotify Iphone not in stereo via bluetooth
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  • 1 replies
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Solved!! Spotify Won't Pause - keeps going back to play (CarPlay)

Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode. Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the app on the phone directly after a few seconds the music starts play...

Regular

Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode.    Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the a...

mmlabbd

Regular

19142 Views

16 replies

4 likes

Carplay
iOS
IOS 8.3
iPhone 5S
pause
  • 19142 Views
  • 16 replies
  • 4 likes

Solved!! Iphone 4S won't download playlists over wifi - works fine with 3G

As the topic says, my IPhone 4S won't download playlists for offline use (I'm a premium subscriber) using the wifi conection. If I switch on "Sync over 2G/3G", the songs begin to download immediately. Also, I cannot get the phone to show up in the "D...

Regular

As the topic says, my IPhone 4S won't download playlists for offline use (I'm a premium subscriber) using the wifi conection. If I switch on "Sync over 2G/3G", the songs begin to download immediately...

Jemoer

Newbie

7992 Views

27 replies

0 likes

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  • 27 replies
  • 0 likes

Solved!! Playlists wont download?

I've had Spotify Premium for a couple months now and it was working well until recently.I'm unable to download artists and albums to my spotify to play offline.I click "save" and switch everything to "available offline," but the little download arrow...

Casual Listener

I've had Spotify Premium for a couple months now and it was working well until recently. I'm unable to download artists and albums to my spotify to play offline. I click "save"  and switch eve...

Tsellers

Newbie

1210 Views

5 replies

0 likes

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  • 5 replies
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Premium not updating on iPhone

I just signed up for spotify premium so I could stream to my iPhone, yet its still showing that I am a free user everytime I log into the app. I have tried deleting and redownloading it and still no luck.

Newbie

I just signed up for spotify premium so I could stream to my iPhone, yet its still showing that I am a free user everytime I log into the app. I have tried deleting and redownloading it and still no ...

ajones10

Newbie

834 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Some songs will Play on desktop but not iphone or ipad

Music saved to starred list will play on notebook but not iphone. Most songs work, but not all of them. They appear in the list but still wont play even when in online mode..

Newbie

Music saved to starred list will play on notebook but not iphone. Most songs work, but not all of them. They appear in the list but still wont play even when in online mode..

OtterD267

Newbie

1172 Views

5 replies

1 likes

  • 1172 Views
  • 5 replies
  • 1 likes

Radio Moved to Your Music - Inconsistent With Desktop/iPad

Since Running showed up in my iPhone app, the Radio is now under the Your Music section, which is fine and all, except that it shows completely different stations from my desktop and iPad app, which still have the older-looking Radio feature. When wi...

Gig Goer

Since Running showed up in my iPhone app, the Radio is now under the Your Music section, which is fine and all, except that it shows completely different stations from my desktop and iPad app, which ...

djshackesq1

Gig Goer

385 Views

1 replies

1 likes

  • 385 Views
  • 1 replies
  • 1 likes

Solved!! delete account

how do you delete your spotify account, hi my name is varsan i want to delete my account because when it told me to go to prmium i thought it meant you can go free for a month then pa if you o for another month

Newbie

how do you delete your spotify account, hi my name is varsan i want to delete my account because when it told me to go to prmium i thought it meant you can go free for a month then pa if you o for an...

MattSuda

Spotify Star

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes