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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32732 Views

40 replies

9 likes

  • 32732 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96673 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1095 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294373 Views

60 replies

15 likes

  • 294373 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124056 Views

19 replies

38 likes

  • 124056 Views
  • 19 replies
  • 38 likes

Can't Move songs between playlists

Is there a bug on Spotify for Iphone (latest IOS)? I can't add songs or transfer them btw playlists.

Regular

Is there a bug on Spotify for Iphone (latest IOS)? I can't add songs or transfer them btw playlists.

nunotomas

Regular

513 Views

1 replies

0 likes

Is there a bug on Spotify for Iphone (latest IOS) I can't add songs or transfer them btw playlists
  • 513 Views
  • 1 replies
  • 0 likes

Cant sync local files

Hello! So i've just bought my self a new iPhone 6. The problem is that, when I changed mobile I no longer can sync my local files.I have verified that I am on the same network on both my Macbook Pro and iPhone 6.I have tried reinstalling the app on b...

Casual Listener

Hello!   So i've just bought my self a new iPhone 6. The problem is that, when I changed mobile I no longer can sync my local files. I have verified that I am on the same network on both my M...

Nilsen

Casual Listener

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Syncing to offline mode on iPhone 5

I have just re purchased spotify premium and had to go through and re sync my songs to offline mode . However once it got nearly halfway through, about 1000 songs , it stopped and won't sync anymore . I've got 8 gb storage on my phone left and obviou...

Newbie

I have just re purchased spotify premium and had to go through and re sync my songs to offline mode . However once it got nearly halfway through, about 1000 songs , it stopped and won't sync anymore ...

362 Views

0 replies

0 likes

  • 362 Views
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Having trouble playing my "Local Files" on my iphone 6

title says it all. i cannot play a large amount of my local files. here are some characteristics of my problem which may help you with a solution all my files are in mp3 formatall sources are highlighted in my preferences and the file destination has...

Newbie

title says it all. i cannot play a large amount of my local files. here are some characteristics of my problem which may help you with a solution  all my files are in mp3 format all sources a...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Spotify connect to fire tv crashes - both from ipad and iphone

I am a spotify premium user who regularly used the connect feature from various ios devices to stream through two fire tv's in different parts of the house. Following spotify ios app updates earlier this year, connect started crashing on the fire tv ...

Newbie

I am a spotify premium user who regularly used the connect feature from various ios devices to stream through two fire tv's in different parts of the house. Following spotify ios app updates earlier ...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
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Spotify Running

I am having trouble accessing the spotlight running feature on my iPhone. I have updated it to the latest version, but there is still no where I can find the feature. I have looked through all the settings and checked my email but I cannot find anyth...

Casual Listener

I am having trouble accessing the spotlight running feature on my iPhone. I have updated it to the latest version, but there is still no where I can find the feature. I have looked through all the se...

lucai13

Casual Listener

485 Views

2 replies

0 likes

  • 485 Views
  • 2 replies
  • 0 likes

Cancel subscription

How can I cancel my subscription before premium trial offer ends so I will not have to pay ?

Newbie

How can I cancel my subscription before premium trial offer ends so I will not have to pay ?

mapuya19

Community Legend

661 Views

3 replies

0 likes

  • 661 Views
  • 3 replies
  • 0 likes

spotify stoped working after update 3.4.0

After todays update nothing works when i try to use spotify on my iPhone 6+. Works perfect on PC and my iPad (which I haven´t updated yet) Anyone else having the same problems?

Casual Listener

After todays update nothing works when i try to use spotify on my iPhone 6+. Works perfect on PC and my iPad (which I haven´t updated yet)   Anyone else having the same problems?   &nbs...

422 Views

0 replies

0 likes

  • 422 Views
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Save album, but don't download it on iPhone

Hi. Is there a way to just save an album to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the "availalbe offline" switch is off.

Casual Listener

Hi.   Is there a way to just save an album to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the "availalbe...

362 Views

0 replies

0 likes

  • 362 Views
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Music output from iPhone will drop when I access Facebook and get messages..Help?

When I leave the Spotify app and access Facebook or I get a message, the output volume from my phone (when plugged in to an aux cable) will drop almost to half of the volume I had it at and won't return to normal unless I pause the song and press pla...

Newbie

When I leave the Spotify app and access Facebook or I get a message, the output volume from my phone (when plugged in to an aux cable) will drop almost to half of the volume I had it at and won't ret...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Filter probleme for the albums

Heu,The problem on my spotify ( iphone ) is that when i look into my albums, the order is not correct ! For example, i found a ZZ Top album under AC/DC's albums. Is it a known bug ? Any solutions ?

Casual Listener

Heu, The problem on my spotify ( iphone ) is that when i look into my albums, the order is not correct ! For example, i found a ZZ Top album under AC/DC's albums. Is it a known bug ? Any solutions ?

bilbobobbins

Music Fan

738 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Clarification on Offline Mode and stored content

I have been saving playlists to my iPhone to listen to in the car and avoid using data. Obviously I don't want to take my phone "offline" while in my car and I eave my data on at all times. My question is if the song/file has been downloaded to my de...

Newbie

I have been saving playlists to my iPhone to listen to in the car and avoid using data. Obviously I don't want to take my phone "offline" while in my car and I eave my data on at all times. &nb...

MattSuda

Spotify Star

1367 Views

6 replies

0 likes

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  • 6 replies
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Spotify used 600mb of data?!

When I got the app. I downloaded all my songs to the storage using wifi. I listen to hours of music each day. And I pay for a subscription. I know spotify connects to the Internet to post Facebook stuff and what not. But I don't understand how in a m...

Newbie

When I got the app. I downloaded all my songs to the storage using wifi. I listen to hours of music each day. And I pay for a subscription. I know spotify connects to the Internet to post Facebook st...

knr41095

Music Fan

709 Views

1 replies

0 likes

  • 709 Views
  • 1 replies
  • 0 likes

Landscape mode on iPhone

Currently spotify looks pretty horrible on my device. The app needs to be update for the resolution change on the bigger screens. I would also like to see spotify make use of the Landscape mode apple has embraced, as it offers a view far superior to ...

Casual Listener

Currently spotify looks pretty horrible on my device. The app needs to be update for the resolution change on the bigger screens. I would also like to see spotify make use of the ...

Ozstl

Newbie

3299 Views

8 replies

4 likes

iphone 6 plus
  • 3299 Views
  • 8 replies
  • 4 likes

Radio station stops

Why does my radio station always stop after 7 to 10 songs?

Newbie

Why does my radio station always stop after 7 to 10 songs?

user-removed

Not applicable

2392 Views

4 replies

5 likes

  • 2392 Views
  • 4 replies
  • 5 likes

Solved!! Spotify Crashes

I have a 2011 Ford Fusion Sport with Nav. when I connect my iPhone 6 via USB, I open my Spotify App to play my music after I select a song if I lock my phone or leave the app, after about a minute and a half into the first song the app crashes and cl...

Casual Listener

I have a 2011 Ford Fusion Sport with Nav. when I connect my iPhone 6 via USB, I open my Spotify App to play my music after I select a song if I lock my phone or leave the app, after about a minute an...

gawdaniel

Casual Listener

2137 Views

5 replies

0 likes

Linux
Mac
Web Player
Windows
  • 2137 Views
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Help Scrobble

I can't scrobble either on my computer or iPhone

Newbie

I can't scrobble either on my computer or iPhone

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
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Song not playing

Every time I open the app on my iPhone 6 and attempt to play a song it will switch screens to the song but won't play the song. It just stays on 0:00. I tried deleting the app and re downloading and re log in several times, but I keep getting the sam...

Casual Listener

Every time I open the app on my iPhone 6 and attempt to play a song it will switch screens to the song but won't play the song. It just stays on 0:00. I tried deleting the app and re downloading and ...

Eelkins52

Casual Listener

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Podcasts not showing up under "Word" no "Shows" genre

I'm unable to find Podcasts anywhere on my iPhone or iPad running latest version 3.4.0They say it should be listed under the "Word" or "Shows" Genre, but I don't see it. Please help, I'm looking for Twit podcasts. Thanks!

Newbie

I'm unable to find Podcasts anywhere on my iPhone or iPad running latest version 3.4.0 They say it should be listed under the "Word" or "Shows" Genre, but I don't see it.   Please help, I'm l...

837 Views

0 replies

3 likes

  • 837 Views
  • 0 replies
  • 3 likes

Songs don't play complete / music is turned off but spotify keeps running

Hi guys!Since two days (no update) spotify keeps running but don't play any music. only for about 1 min and then the music stops, but it still keeps running. on my macbook and ipad it is still working. only on my iphone.i also uninstall the app but i...

Newbie

Hi guys! Since two days (no update) spotify keeps running but don't play any music. only for about 1 min and then the music stops, but it still keeps running.  on my macbook and ipad it is sti...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes