Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38339 Views

41 replies

10 likes

  • 38339 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103752 Views

115 replies

12 likes

Other
  • 103752 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1358 Views

0 replies

0 likes

iOS
  • 1358 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299525 Views

61 replies

16 likes

  • 299525 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126253 Views

19 replies

38 likes

  • 126253 Views
  • 19 replies
  • 38 likes

Deleted my Facebook & Gmail. How can I still login to my spotify premium? User ID 1238129741

I have signed up using gmail and Facebook account but lately I have deleted my accounts so because of that I can't access to my account it says email id is not associated with spotify.My user ID is 1238129741Please help asap I got so many playlist of...

Newbie

I have signed up using gmail and Facebook account but lately I have deleted my accounts so because of that I can't access to my account it says email id is not associated with spotify. My user ID is...

mike_vengeance

Roadie

389 Views

1 replies

1 likes

  • 389 Views
  • 1 replies
  • 1 likes

How do I cancel my subscription on the 1 month trial.

I need help canceling my subscription to the 1 month trial and I tried the spotty support options and it doesn't have the "do you want to cancel?" And I need help because I don't want to get charged $12.99

Newbie

I need help canceling my subscription to the 1 month trial and I tried the spotty support options and it doesn't have the "do you want to cancel?" And I need help because I don't want to get charged ...

Jordi

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

New Iphone App for Spotify missing stereo detail via bluetooth!

I was forced to upgrade recently to the new version of Spotify for my Iphone. I immediately noticed on some songs the guitar stereo track has disappeared on certain tracks. I had listened to these tracks on the previous version and all the guitars co...

Regular

I was forced to upgrade recently to the new version of Spotify for my Iphone. I immediately noticed on some songs the guitar stereo track has disappeared on certain tracks. I had listened to these tr...

Leftee

Regular

1015 Views

1 replies

0 likes

Spotify Iphone not in stereo via bluetooth
  • 1015 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Won't Pause - keeps going back to play (CarPlay)

Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode. Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the app on the phone directly after a few seconds the music starts play...

Regular

Using Spotify on iPhone 5s with Panasonic AppRadio 4 in CarPlay mode.    Getting the regular (already reported bugs) but one I can't find anywhere - when I hit PAUSE, on the unit or the a...

mmlabbd

Regular

19026 Views

16 replies

4 likes

Carplay
iOS
IOS 8.3
iPhone 5S
pause
  • 19026 Views
  • 16 replies
  • 4 likes

Solved!! Iphone 4S won't download playlists over wifi - works fine with 3G

As the topic says, my IPhone 4S won't download playlists for offline use (I'm a premium subscriber) using the wifi conection. If I switch on "Sync over 2G/3G", the songs begin to download immediately. Also, I cannot get the phone to show up in the "D...

Regular

As the topic says, my IPhone 4S won't download playlists for offline use (I'm a premium subscriber) using the wifi conection. If I switch on "Sync over 2G/3G", the songs begin to download immediately...

Jemoer

Newbie

7942 Views

27 replies

0 likes

  • 7942 Views
  • 27 replies
  • 0 likes

Solved!! Playlists wont download?

I've had Spotify Premium for a couple months now and it was working well until recently.I'm unable to download artists and albums to my spotify to play offline.I click "save" and switch everything to "available offline," but the little download arrow...

Casual Listener

I've had Spotify Premium for a couple months now and it was working well until recently. I'm unable to download artists and albums to my spotify to play offline. I click "save"  and switch eve...

Tsellers

Newbie

1189 Views

5 replies

0 likes

  • 1189 Views
  • 5 replies
  • 0 likes

Premium not updating on iPhone

I just signed up for spotify premium so I could stream to my iPhone, yet its still showing that I am a free user everytime I log into the app. I have tried deleting and redownloading it and still no luck.

Newbie

I just signed up for spotify premium so I could stream to my iPhone, yet its still showing that I am a free user everytime I log into the app. I have tried deleting and redownloading it and still no ...

ajones10

Newbie

826 Views

4 replies

0 likes

  • 826 Views
  • 4 replies
  • 0 likes

Some songs will Play on desktop but not iphone or ipad

Music saved to starred list will play on notebook but not iphone. Most songs work, but not all of them. They appear in the list but still wont play even when in online mode..

Newbie

Music saved to starred list will play on notebook but not iphone. Most songs work, but not all of them. They appear in the list but still wont play even when in online mode..

OtterD267

Newbie

1162 Views

5 replies

1 likes

  • 1162 Views
  • 5 replies
  • 1 likes

Radio Moved to Your Music - Inconsistent With Desktop/iPad

Since Running showed up in my iPhone app, the Radio is now under the Your Music section, which is fine and all, except that it shows completely different stations from my desktop and iPad app, which still have the older-looking Radio feature. When wi...

Gig Goer

Since Running showed up in my iPhone app, the Radio is now under the Your Music section, which is fine and all, except that it shows completely different stations from my desktop and iPad app, which ...

djshackesq1

Gig Goer

368 Views

1 replies

1 likes

  • 368 Views
  • 1 replies
  • 1 likes

Solved!! delete account

how do you delete your spotify account, hi my name is varsan i want to delete my account because when it told me to go to prmium i thought it meant you can go free for a month then pa if you o for another month

Newbie

how do you delete your spotify account, hi my name is varsan i want to delete my account because when it told me to go to prmium i thought it meant you can go free for a month then pa if you o for an...

MattSuda

Spotify Star

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes

How do I access Your Music on the iPad app?

I mostly listen to albums, not playlists. I used to keep all my saved albums on Spotify as playlists - but following the update I re-saved them all as saved albums under 'Your Music' (on the new desktop app for OS X) and deleted my old playlists (ass...

Casual Listener

I mostly listen to albums, not playlists.   I used to keep all my saved albums on Spotify as playlists - but following the update I re-saved them all as saved albums under 'Your Music' (on t...

user-removed

Not applicable

24971 Views

60 replies

27 likes

  • 24971 Views
  • 60 replies
  • 27 likes

Spotify Switches songs randomly!

I've had a premium account for a while, but lately a playlist will just switch randomly to a different song. WTF? I've seen many posts on this... but don't see a solution. I can listen to songs randomly on iTunes radio for free. This has become a dea...

Casual Listener

I've had a premium account for a while, but lately a playlist will just switch randomly to a different song. WTF?   I've seen many posts on this... but don't see a solution. I can liste...

malakhi

Newbie

1656 Views

3 replies

1 likes

  • 1656 Views
  • 3 replies
  • 1 likes

Solved!! using usb device

there is any way to add my spotify songs in a usb device?? 

Newbie

there is any way to add my spotify songs in a usb device??  

MattSuda

Spotify Star

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Local files won't play on iPhone app

Hi,I've read several other threads about this but no suggestions have worked for me yet. I have some local files on Spotify on my laptop, which I've then added to a new playlist, made available offline, with my iPhone and laptop on the same wifi, and...

Newbie

Hi, I've read several other threads about this but no suggestions have worked for me yet. I have some local files on Spotify on my laptop, which I've then added to a new playlist, made ava...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Can't Move songs between playlists

Is there a bug on Spotify for Iphone (latest IOS)? I can't add songs or transfer them btw playlists.

Regular

Is there a bug on Spotify for Iphone (latest IOS)? I can't add songs or transfer them btw playlists.

nunotomas

Regular

525 Views

1 replies

0 likes

Is there a bug on Spotify for Iphone (latest IOS) I can't add songs or transfer them btw playlists
  • 525 Views
  • 1 replies
  • 0 likes

Cant sync local files

Hello! So i've just bought my self a new iPhone 6. The problem is that, when I changed mobile I no longer can sync my local files.I have verified that I am on the same network on both my Macbook Pro and iPhone 6.I have tried reinstalling the app on b...

Casual Listener

Hello!   So i've just bought my self a new iPhone 6. The problem is that, when I changed mobile I no longer can sync my local files. I have verified that I am on the same network on both my M...

Nilsen

Casual Listener

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Syncing to offline mode on iPhone 5

I have just re purchased spotify premium and had to go through and re sync my songs to offline mode . However once it got nearly halfway through, about 1000 songs , it stopped and won't sync anymore . I've got 8 gb storage on my phone left and obviou...

Newbie

I have just re purchased spotify premium and had to go through and re sync my songs to offline mode . However once it got nearly halfway through, about 1000 songs , it stopped and won't sync anymore ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Having trouble playing my "Local Files" on my iphone 6

title says it all. i cannot play a large amount of my local files. here are some characteristics of my problem which may help you with a solution all my files are in mp3 formatall sources are highlighted in my preferences and the file destination has...

Newbie

title says it all. i cannot play a large amount of my local files. here are some characteristics of my problem which may help you with a solution  all my files are in mp3 format all sources a...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Spotify connect to fire tv crashes - both from ipad and iphone

I am a spotify premium user who regularly used the connect feature from various ios devices to stream through two fire tv's in different parts of the house. Following spotify ios app updates earlier this year, connect started crashing on the fire tv ...

Newbie

I am a spotify premium user who regularly used the connect feature from various ios devices to stream through two fire tv's in different parts of the house. Following spotify ios app updates earlier ...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Spotify Running

I am having trouble accessing the spotlight running feature on my iPhone. I have updated it to the latest version, but there is still no where I can find the feature. I have looked through all the settings and checked my email but I cannot find anyth...

Casual Listener

I am having trouble accessing the spotlight running feature on my iPhone. I have updated it to the latest version, but there is still no where I can find the feature. I have looked through all the se...

lucai13

Casual Listener

516 Views

2 replies

0 likes

  • 516 Views
  • 2 replies
  • 0 likes