Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243195 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
126779 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452593 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308140 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Recently, spotify has been malfunctioning whenever i try to shuffle play playlists. I'll begin a playlist in shuffle mode and then after a few songs, the queue of songs will clear only leaving a couple of songs that will then repeat over and over. It...
Recently, spotify has been malfunctioning whenever i try to shuffle play playlists. I'll begin a playlist in shuffle mode and then after a few songs, the queue of songs will clear only leaving a coup...
502 Views
0 replies
0 likes
As a professional audio engineer, I'm very used to exactly how loud my spotify is when streaming over bluetooth at a given volume on my car stereo. Which is exactly why last week I was surpised to press play upon getting into the car and have my audi...
As a professional audio engineer, I'm very used to exactly how loud my spotify is when streaming over bluetooth at a given volume on my car stereo. Which is exactly why last week I was su...
Newbie
4229 Views
3 replies
0 likes
Hi, I had to create a new account just to post this message! I'm trying to access and get an answer for days now and spotify is making it very hard for me to get any further! My other account is blocked. I'm not sure how but i managed to post a messa...
Hi, I had to create a new account just to post this message! I'm trying to access and get an answer for days now and spotify is making it very hard for me to get any further! M...
Spotify Star
732 Views
1 replies
0 likes
I have a little bug on the "recently listened" section. Indeed the album and playlist covers "overlapse". It's not very convenient (and not very beautiful). Do you know about this? Maybe the problem is with me because i'm on the iOS 9 Public Beta. I'...
I have a little bug on the "recently listened" section. Indeed the album and playlist covers "overlapse". It's not very convenient (and not very beautiful). Do you know about this? Maybe the problem ...
341 Views
0 replies
0 likes
I have a problem in the spotify iOS app, when I play a song on the "album" section, there is no pictur for the song in the app and on the lockscreen! I'm in the Premium 7-days test period. What's the matter?
I have a problem in the spotify iOS app, when I play a song on the "album" section, there is no pictur for the song in the app and on the lockscreen! I'm in the Premium 7-days test period. What's the...
Not applicable
976 Views
3 replies
0 likes
In the last iOS ver 3.50, the Radio section is hidden out of view in landscape mode and you need to scroll up to see the stations when u turn it portrait it shows normally iOS 7.1.2. Has anybody seen this? Thx
In the last iOS ver 3.50, the Radio section is hidden out of view in landscape mode and you need to scroll up to see the stations when u turn it portrait it shows normally iOS 7.1.2. Has anybody seen...
496 Views
0 replies
1 likes
I have free account but i use spotify on a ipad mini. Why is actived shuffle?
I have free account but i use spotify on a ipad mini. Why is actived shuffle?
Community Legend
542 Views
1 replies
0 likes
When I went onto Spotify on my iPhone, a grey box came up asking why I upgraded to premium when I didn't. So I clicked "I wasn't aware...." or something like that, then it asked me for my age! Did this happen to anyone else or just me? I hope is isn'...
When I went onto Spotify on my iPhone, a grey box came up asking why I upgraded to premium when I didn't. So I clicked "I wasn't aware...." or something like that, then it asked me for my age! Did th...
748 Views
0 replies
0 likes
Community Legend
1239 Views
1 replies
0 likes
Can someone pleSe contact me
Can someone pleSe contact me
Community Legend
459 Views
1 replies
0 likes
Please someone help, Okay I just started the spotify upgrade thing for the first three months are 99 cents and now I can't log into my iphone or computer and I have changed my password like three times and everytime I try to log in it just says your ...
Please someone help, Okay I just started the spotify upgrade thing for the first three months are 99 cents and now I can't log into my iphone or computer and I have changed my password like three tim...
Spotify Star
418 Views
1 replies
0 likes
So I have downloaded some songs online from a video to mp3 converter of remixes and other lesser known songs and put them in my spotify playlists. These songs play fine from my computer, but on my iPhone the phones appear in a darker text and gives m...
So I have downloaded some songs online from a video to mp3 converter of remixes and other lesser known songs and put them in my spotify playlists. These songs play fine from my computer, but on my iP...
Not applicable
1267 Views
4 replies
0 likes
I recently upgraded my iPhone 6 to iOS 8.4. Seemingly at random my Spotify will decide to not follow an album or an artists track listing. For example. Say I'm listening to Pink Floyd's The Wall and I'm just viewing the album. I am listening to the s...
I recently upgraded my iPhone 6 to iOS 8.4. Seemingly at random my Spotify will decide to not follow an album or an artists track listing. For example. Say I'm listening to Pink Floyd's The Wall and ...
433 Views
0 replies
0 likes
I have downloaded some songs on my computer then they came in my "Local Files" Playlist on Spotify on my computer, but theese songs i can't find on my Iphones "Local Files" Playlist. They would not show up
I have downloaded some songs on my computer then they came in my "Local Files" Playlist on Spotify on my computer, but theese songs i can't find on my Iphones "Local Files" Playlist. They wo...
Gig Goer
2892 Views
2 replies
0 likes
I've noticed that the divider (name a playlist "-") is not longer possible.Why? It helps a lot to create some kind of overview / hierarchy when you have a lot of playlists.I honestly don't understand why you remove functionality from the desktop app ...
I've noticed that the divider (name a playlist "-") is not longer possible. Why? It helps a lot to create some kind of overview / hierarchy when you have a lot of playlists. I honestly don't&n...
Regular
2099 Views
2 replies
7 likes
So its nice to have my spotify songs synced for offline use, however i dont want to take up the space it requires to sync at the highest 320kbps bit rate. I also dont want to stream at that rate when im using data though. Is there a way to force spot...
So its nice to have my spotify songs synced for offline use, however i dont want to take up the space it requires to sync at the highest 320kbps bit rate. I also dont want to stream at that rate when...
746 Views
0 replies
1 likes
I used to be able to sync my iPhone with Spotify through desktop version on my macbook air... now, nothing that has to do with "devices" even shows up on the left hand side. My phone is connected to the same wifi as my computer, and I have the app op...
I used to be able to sync my iPhone with Spotify through desktop version on my macbook air... now, nothing that has to do with "devices" even shows up on the left hand side. My phone is connected to ...
Casual Listener
4405 Views
8 replies
0 likes
Version 3.4.0.684, iPhone 5S. Problem with Updated version! I have a number of albums marked for offline mode. Old spotify used to have a little green mark next to the albums identified as available offline (when viewing under the Albums tab). That i...
Version 3.4.0.684, iPhone 5S. Problem with Updated version! I have a number of albums marked for offline mode. Old spotify used to have a little green mark next to the albums identified as available ...
Newbie
803 Views
2 replies
3 likes
I am trying to link my Spotify and Facebook accounts together on my iPad mini, but when I try to connect them from either the Spotify app, or being signed in to both accounts on the safari web browser via multiple tabs, they just go back and forth wi...
I am trying to link my Spotify and Facebook accounts together on my iPad mini, but when I try to connect them from either the Spotify app, or being signed in to both accounts on the safari web browse...
Casual Listener
1625 Views
4 replies
0 likes
