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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44008 Views

44 replies

10 likes

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  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109542 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1674 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302076 Views

62 replies

16 likes

  • 302076 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128013 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

How do I access Your Music on the iPad app?

I mostly listen to albums, not playlists. I used to keep all my saved albums on Spotify as playlists - but following the update I re-saved them all as saved albums under 'Your Music' (on the new desktop app for OS X) and deleted my old playlists (ass...

Casual Listener

I mostly listen to albums, not playlists.   I used to keep all my saved albums on Spotify as playlists - but following the update I re-saved them all as saved albums under 'Your Music' (on t...

user-removed

Not applicable

25148 Views

60 replies

27 likes

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  • 60 replies
  • 27 likes

Spotify Switches songs randomly!

I've had a premium account for a while, but lately a playlist will just switch randomly to a different song. WTF? I've seen many posts on this... but don't see a solution. I can listen to songs randomly on iTunes radio for free. This has become a dea...

Casual Listener

I've had a premium account for a while, but lately a playlist will just switch randomly to a different song. WTF?   I've seen many posts on this... but don't see a solution. I can liste...

malakhi

Newbie

1663 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Solved!! using usb device

there is any way to add my spotify songs in a usb device?? 

Newbie

there is any way to add my spotify songs in a usb device??  

MattSuda

Spotify Star

726 Views

1 replies

0 likes

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  • 1 replies
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Local files won't play on iPhone app

Hi,I've read several other threads about this but no suggestions have worked for me yet. I have some local files on Spotify on my laptop, which I've then added to a new playlist, made available offline, with my iPhone and laptop on the same wifi, and...

Newbie

Hi, I've read several other threads about this but no suggestions have worked for me yet. I have some local files on Spotify on my laptop, which I've then added to a new playlist, made ava...

509 Views

0 replies

0 likes

  • 509 Views
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Can't Move songs between playlists

Is there a bug on Spotify for Iphone (latest IOS)? I can't add songs or transfer them btw playlists.

Regular

Is there a bug on Spotify for Iphone (latest IOS)? I can't add songs or transfer them btw playlists.

nunotomas

Regular

534 Views

1 replies

0 likes

Is there a bug on Spotify for Iphone (latest IOS) I can't add songs or transfer them btw playlists
  • 534 Views
  • 1 replies
  • 0 likes

Cant sync local files

Hello! So i've just bought my self a new iPhone 6. The problem is that, when I changed mobile I no longer can sync my local files.I have verified that I am on the same network on both my Macbook Pro and iPhone 6.I have tried reinstalling the app on b...

Casual Listener

Hello!   So i've just bought my self a new iPhone 6. The problem is that, when I changed mobile I no longer can sync my local files. I have verified that I am on the same network on both my M...

Nilsen

Casual Listener

596 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Syncing to offline mode on iPhone 5

I have just re purchased spotify premium and had to go through and re sync my songs to offline mode . However once it got nearly halfway through, about 1000 songs , it stopped and won't sync anymore . I've got 8 gb storage on my phone left and obviou...

Newbie

I have just re purchased spotify premium and had to go through and re sync my songs to offline mode . However once it got nearly halfway through, about 1000 songs , it stopped and won't sync anymore ...

385 Views

0 replies

0 likes

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Having trouble playing my "Local Files" on my iphone 6

title says it all. i cannot play a large amount of my local files. here are some characteristics of my problem which may help you with a solution all my files are in mp3 formatall sources are highlighted in my preferences and the file destination has...

Newbie

title says it all. i cannot play a large amount of my local files. here are some characteristics of my problem which may help you with a solution  all my files are in mp3 format all sources a...

310 Views

0 replies

0 likes

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Spotify connect to fire tv crashes - both from ipad and iphone

I am a spotify premium user who regularly used the connect feature from various ios devices to stream through two fire tv's in different parts of the house. Following spotify ios app updates earlier this year, connect started crashing on the fire tv ...

Newbie

I am a spotify premium user who regularly used the connect feature from various ios devices to stream through two fire tv's in different parts of the house. Following spotify ios app updates earlier ...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
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Spotify Running

I am having trouble accessing the spotlight running feature on my iPhone. I have updated it to the latest version, but there is still no where I can find the feature. I have looked through all the settings and checked my email but I cannot find anyth...

Casual Listener

I am having trouble accessing the spotlight running feature on my iPhone. I have updated it to the latest version, but there is still no where I can find the feature. I have looked through all the se...

lucai13

Casual Listener

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

Cancel subscription

How can I cancel my subscription before premium trial offer ends so I will not have to pay ?

Newbie

How can I cancel my subscription before premium trial offer ends so I will not have to pay ?

mapuya19

Community Legend

707 Views

3 replies

0 likes

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  • 3 replies
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spotify stoped working after update 3.4.0

After todays update nothing works when i try to use spotify on my iPhone 6+. Works perfect on PC and my iPad (which I haven´t updated yet) Anyone else having the same problems?

Casual Listener

After todays update nothing works when i try to use spotify on my iPhone 6+. Works perfect on PC and my iPad (which I haven´t updated yet)   Anyone else having the same problems?   &nbs...

438 Views

0 replies

0 likes

  • 438 Views
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Save album, but don't download it on iPhone

Hi. Is there a way to just save an album to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the "availalbe offline" switch is off.

Casual Listener

Hi.   Is there a way to just save an album to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the "availalbe...

386 Views

0 replies

0 likes

  • 386 Views
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Music output from iPhone will drop when I access Facebook and get messages..Help?

When I leave the Spotify app and access Facebook or I get a message, the output volume from my phone (when plugged in to an aux cable) will drop almost to half of the volume I had it at and won't return to normal unless I pause the song and press pla...

Newbie

When I leave the Spotify app and access Facebook or I get a message, the output volume from my phone (when plugged in to an aux cable) will drop almost to half of the volume I had it at and won't ret...

383 Views

0 replies

0 likes

  • 383 Views
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Filter probleme for the albums

Heu,The problem on my spotify ( iphone ) is that when i look into my albums, the order is not correct ! For example, i found a ZZ Top album under AC/DC's albums. Is it a known bug ? Any solutions ?

Casual Listener

Heu, The problem on my spotify ( iphone ) is that when i look into my albums, the order is not correct ! For example, i found a ZZ Top album under AC/DC's albums. Is it a known bug ? Any solutions ?

bilbobobbins

Music Fan

787 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Clarification on Offline Mode and stored content

I have been saving playlists to my iPhone to listen to in the car and avoid using data. Obviously I don't want to take my phone "offline" while in my car and I eave my data on at all times. My question is if the song/file has been downloaded to my de...

Newbie

I have been saving playlists to my iPhone to listen to in the car and avoid using data. Obviously I don't want to take my phone "offline" while in my car and I eave my data on at all times. &nb...

MattSuda

Spotify Star

1440 Views

6 replies

0 likes

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  • 6 replies
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Spotify used 600mb of data?!

When I got the app. I downloaded all my songs to the storage using wifi. I listen to hours of music each day. And I pay for a subscription. I know spotify connects to the Internet to post Facebook stuff and what not. But I don't understand how in a m...

Newbie

When I got the app. I downloaded all my songs to the storage using wifi. I listen to hours of music each day. And I pay for a subscription. I know spotify connects to the Internet to post Facebook st...

knr41095

Music Fan

744 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Landscape mode on iPhone

Currently spotify looks pretty horrible on my device. The app needs to be update for the resolution change on the bigger screens. I would also like to see spotify make use of the Landscape mode apple has embraced, as it offers a view far superior to ...

Casual Listener

Currently spotify looks pretty horrible on my device. The app needs to be update for the resolution change on the bigger screens. I would also like to see spotify make use of the ...

Ozstl

Newbie

3440 Views

8 replies

4 likes

iphone 6 plus
  • 3440 Views
  • 8 replies
  • 4 likes

Radio station stops

Why does my radio station always stop after 7 to 10 songs?

Newbie

Why does my radio station always stop after 7 to 10 songs?

user-removed

Not applicable

2456 Views

4 replies

5 likes

  • 2456 Views
  • 4 replies
  • 5 likes

Solved!! Spotify Crashes

I have a 2011 Ford Fusion Sport with Nav. when I connect my iPhone 6 via USB, I open my Spotify App to play my music after I select a song if I lock my phone or leave the app, after about a minute and a half into the first song the app crashes and cl...

Casual Listener

I have a 2011 Ford Fusion Sport with Nav. when I connect my iPhone 6 via USB, I open my Spotify App to play my music after I select a song if I lock my phone or leave the app, after about a minute an...

gawdaniel

Casual Listener

2197 Views

5 replies

0 likes

Linux
Mac
Web Player
Windows
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