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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38367 Views

41 replies

10 likes

  • 38367 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103764 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1360 Views

0 replies

0 likes

iOS
  • 1360 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299530 Views

61 replies

16 likes

  • 299530 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126254 Views

19 replies

38 likes

  • 126254 Views
  • 19 replies
  • 38 likes

Cancel subscription

How can I cancel my subscription before premium trial offer ends so I will not have to pay ?

Newbie

How can I cancel my subscription before premium trial offer ends so I will not have to pay ?

mapuya19

Community Legend

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
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spotify stoped working after update 3.4.0

After todays update nothing works when i try to use spotify on my iPhone 6+. Works perfect on PC and my iPad (which I haven´t updated yet) Anyone else having the same problems?

Casual Listener

After todays update nothing works when i try to use spotify on my iPhone 6+. Works perfect on PC and my iPad (which I haven´t updated yet)   Anyone else having the same problems?   &nbs...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
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Save album, but don't download it on iPhone

Hi. Is there a way to just save an album to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the "availalbe offline" switch is off.

Casual Listener

Hi.   Is there a way to just save an album to your music without making it available offline. When I hit "save" button on iPhone it automatically downloads all the album even if the "availalbe...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
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Music output from iPhone will drop when I access Facebook and get messages..Help?

When I leave the Spotify app and access Facebook or I get a message, the output volume from my phone (when plugged in to an aux cable) will drop almost to half of the volume I had it at and won't return to normal unless I pause the song and press pla...

Newbie

When I leave the Spotify app and access Facebook or I get a message, the output volume from my phone (when plugged in to an aux cable) will drop almost to half of the volume I had it at and won't ret...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
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Filter probleme for the albums

Heu,The problem on my spotify ( iphone ) is that when i look into my albums, the order is not correct ! For example, i found a ZZ Top album under AC/DC's albums. Is it a known bug ? Any solutions ?

Casual Listener

Heu, The problem on my spotify ( iphone ) is that when i look into my albums, the order is not correct ! For example, i found a ZZ Top album under AC/DC's albums. Is it a known bug ? Any solutions ?

bilbobobbins

Music Fan

776 Views

3 replies

2 likes

  • 776 Views
  • 3 replies
  • 2 likes

Clarification on Offline Mode and stored content

I have been saving playlists to my iPhone to listen to in the car and avoid using data. Obviously I don't want to take my phone "offline" while in my car and I eave my data on at all times. My question is if the song/file has been downloaded to my de...

Newbie

I have been saving playlists to my iPhone to listen to in the car and avoid using data. Obviously I don't want to take my phone "offline" while in my car and I eave my data on at all times. &nb...

MattSuda

Spotify Star

1415 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotify used 600mb of data?!

When I got the app. I downloaded all my songs to the storage using wifi. I listen to hours of music each day. And I pay for a subscription. I know spotify connects to the Internet to post Facebook stuff and what not. But I don't understand how in a m...

Newbie

When I got the app. I downloaded all my songs to the storage using wifi. I listen to hours of music each day. And I pay for a subscription. I know spotify connects to the Internet to post Facebook st...

knr41095

Music Fan

730 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Landscape mode on iPhone

Currently spotify looks pretty horrible on my device. The app needs to be update for the resolution change on the bigger screens. I would also like to see spotify make use of the Landscape mode apple has embraced, as it offers a view far superior to ...

Casual Listener

Currently spotify looks pretty horrible on my device. The app needs to be update for the resolution change on the bigger screens. I would also like to see spotify make use of the ...

Ozstl

Newbie

3396 Views

8 replies

4 likes

iphone 6 plus
  • 3396 Views
  • 8 replies
  • 4 likes

Radio station stops

Why does my radio station always stop after 7 to 10 songs?

Newbie

Why does my radio station always stop after 7 to 10 songs?

user-removed

Not applicable

2440 Views

4 replies

5 likes

  • 2440 Views
  • 4 replies
  • 5 likes

Solved!! Spotify Crashes

I have a 2011 Ford Fusion Sport with Nav. when I connect my iPhone 6 via USB, I open my Spotify App to play my music after I select a song if I lock my phone or leave the app, after about a minute and a half into the first song the app crashes and cl...

Casual Listener

I have a 2011 Ford Fusion Sport with Nav. when I connect my iPhone 6 via USB, I open my Spotify App to play my music after I select a song if I lock my phone or leave the app, after about a minute an...

gawdaniel

Casual Listener

2179 Views

5 replies

0 likes

Linux
Mac
Web Player
Windows
  • 2179 Views
  • 5 replies
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Help Scrobble

I can't scrobble either on my computer or iPhone

Newbie

I can't scrobble either on my computer or iPhone

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
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Song not playing

Every time I open the app on my iPhone 6 and attempt to play a song it will switch screens to the song but won't play the song. It just stays on 0:00. I tried deleting the app and re downloading and re log in several times, but I keep getting the sam...

Casual Listener

Every time I open the app on my iPhone 6 and attempt to play a song it will switch screens to the song but won't play the song. It just stays on 0:00. I tried deleting the app and re downloading and ...

Eelkins52

Casual Listener

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Podcasts not showing up under "Word" no "Shows" genre

I'm unable to find Podcasts anywhere on my iPhone or iPad running latest version 3.4.0They say it should be listed under the "Word" or "Shows" Genre, but I don't see it. Please help, I'm looking for Twit podcasts. Thanks!

Newbie

I'm unable to find Podcasts anywhere on my iPhone or iPad running latest version 3.4.0 They say it should be listed under the "Word" or "Shows" Genre, but I don't see it.   Please help, I'm l...

855 Views

0 replies

3 likes

  • 855 Views
  • 0 replies
  • 3 likes

Songs don't play complete / music is turned off but spotify keeps running

Hi guys!Since two days (no update) spotify keeps running but don't play any music. only for about 1 min and then the music stops, but it still keeps running. on my macbook and ipad it is still working. only on my iphone.i also uninstall the app but i...

Newbie

Hi guys! Since two days (no update) spotify keeps running but don't play any music. only for about 1 min and then the music stops, but it still keeps running.  on my macbook and ipad it is sti...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Spotify Connect doesn't work as it used to do

Hey Guys, I just noticed that since 3.4.0 I can't switch songs via iPhone using the Control Center, insted I have to open up the Spotify app completly.The new green as awfull as well.. but thats just my 2 cents ^^

Casual Listener

Hey Guys,   I just noticed that since 3.4.0 I can't switch songs via iPhone using the Control Center, insted I have to open up the Spotify app completly. The new green as awfull as well.. b...

NeonCrow

Casual Listener

1257 Views

6 replies

0 likes

  • 1257 Views
  • 6 replies
  • 0 likes

Solved!! Spotify app not opening after 3.3.0 update

Hello,Today I updated to Spotify 3.3.0 on iPhone 4S with iOS 7.1.2.Spotify app does not even open. I deleted and re-installed it but it still does not work.Thanks for help.Nedim

Visitor

Hello, Today I updated to Spotify 3.3.0 on iPhone 4S with iOS 7.1.2. Spotify app does not even open. I deleted and re-installed it but it still does not work. Thanks for help. Nedim   ...

Pricilla

Spotify

2566 Views

16 replies

0 likes

  • 2566 Views
  • 16 replies
  • 0 likes

Can't add new tracks to existing playlists.

Hi,I have spotify on my iPhone 5, premium membership, up u til the last week or so all has worked fine but now I can't add any tracks to existing playlists. I can create a new playlist but once it's created I can't put any new tracks on it.I have the...

Casual Listener

Hi, I have spotify on my iPhone 5, premium membership, up u til the last week or so all has worked fine but now I can't add any tracks to existing playlists. I can create a new playlist but once it'...

501 Views

0 replies

0 likes

Playlist problem
  • 501 Views
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  • 0 likes

Revert to old layout

How can I revert from beta back to the version I had before, without the "now, moments, running"?

Newbie

How can I revert from beta back to the version I had before, without the "now, moments, running"?

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes