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Please see below the most popular frequently asked questions.

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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • frankiaro
  • Newbie
  • 385582 Views
  • 876 replies
  • 325 likes
  • 385582 Views
  • 876 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 75549 Views
  • 124 replies
  • 32 likes
  • 75549 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 16679 Views
  • 8 replies
  • 0 likes
  • 16679 Views
  • 8 replies
  • 0 likes

help appreciated

Hello, I have a 80GB IPOD model A1136. I have dowloaded spotify on my mac, but when I try and sync my playlists it adds the name of the playlist on my ipod but does not download my (offline) songs to the ipod? Can anybody help please? Thanks Sanjiv

  • Casual Listener
  • Hello, I have a 80GB IPOD model A1136. I have dowloaded spotify on my mac, but when I try and sync my playlists it adds the name of the playlist on my ipod but does not download my (offline) songs to...
  • Amarro
  • Community Legend
  • 157 Views
  • 3 replies
  • 0 likes
  • 157 Views
  • 3 replies
  • 0 likes

How to stop Spotify from automatically syncing with my iPod

Hey there, my quick search didn't get me anywhere and I apologize if the topic is already being discussed somewhere else. It's entirely possible that I didn't use the perfect keywords. I own an iPod Nano which I sync with iTunes and I'm using Spotify...

  • Newbie
  • Hey there,   my quick search didn't get me anywhere and I apologize if the topic is already being discussed somewhere else. It's entirely possible that I didn't use the perfect keywords. &...
  • milakraichete
  • Newbie
  • 1213 Views
  • 1 replies
  • 1 likes
  • 1213 Views
  • 1 replies
  • 1 likes

I can't find the PREMIUM button for the 2.0 version for IOS

My subscription got expired yesterday and I updated my app. When I log in to my account again to extend my subscription, I can't find any PREMIUM button like in the previous update (version 1.9).

  • Newbie
  • My subscription got expired yesterday and I updated my app. When I log in to my account again to extend my subscription, I can't find any PREMIUM button like in the previous update (version 1.9).
  • MichaelW
  • Community Legend
  • 1081 Views
  • 1 replies
  • 0 likes
  • 1081 Views
  • 1 replies
  • 0 likes

Solved!! Offline Mode - Disk Space

I was wondering, whenever I make an album or a song available on Offline mode, will it take up disk space on my phone? And if so, approximately how much space does an average song take up? Thanks.

  • Newbie
  • I was wondering, whenever I make an album or a song available on Offline mode, will it take up disk space on my phone? And if so, approximately how much space does an average song take up?   ...
  • MattSuda
  • Spotify Star
  • 2203 Views
  • 1 replies
  • 0 likes
  • 2203 Views
  • 1 replies
  • 0 likes

Solved!! sync local files from ipod

Hi, I've tried syncing the local files on my laptop to spotify. However it keeps copying double the number of files. I think this is because, for some reason, my itunes purchases are being saved in two locations on my computer, its possible something...

  • Community Legend
  • Hi,   I've tried syncing the local files on my laptop to spotify. However it keeps copying double the number of files. I think this is because, for some reason, my itunes purchases are being...
  • Peter__
  • Community Legend
  • 378 Views
  • 1 replies
  • 0 likes
  • 378 Views
  • 1 replies
  • 0 likes

Playlist plays offline then tracks grey out later

I can play a certain playlist offline perfectly when I first connect my ITouch to Spotify in my car when I leave home. Recently, though, when I try to reconnect in my car later, only certain songs on the list are "active." The rest are greyed out. Th...

  • Regular
  • I can play a certain playlist offline perfectly when I first connect my ITouch to Spotify in my car when I leave home. Recently, though, when I try to reconnect in my car later, only certain songs on...
  • Peter__
  • Community Legend
  • 685 Views
  • 5 replies
  • 0 likes
  • 685 Views
  • 5 replies
  • 0 likes

no me sirve offline

me instalo premium por 2 vez, la primera vez me funciono perfecto. ahora que me lo vuelvo a descargar no de sincroniza ni la mitad de mis canciones y no puedo escuchar offline.

  • Newbie
  • me instalo premium por 2 vez, la primera vez me funciono perfecto. ahora que me lo vuelvo a descargar no de sincroniza ni la mitad de mis canciones y no puedo escuchar offline.
  • MichaelW
  • Community Legend
  • 543 Views
  • 1 replies
  • 0 likes
  • 543 Views
  • 1 replies
  • 0 likes

Solved!! Iphone wont sync with computer

Ive tried syncing my iphone to my computer to download some local files but my phone doesnt show up when I go to devices. Ive tried restarting spotify on both the computer and the phone and disconnecting them both from wifi and reconnecting them agai...

  • Casual Listener
  • Ive tried syncing my iphone to my computer to download some local files but my phone doesnt show up when I go to devices. Ive tried restarting spotify on both the computer and the phone and disconnec...
  • chiefmorningwud
  • Casual Listener
  • 474 Views
  • 3 replies
  • 0 likes
  • 474 Views
  • 3 replies
  • 0 likes

Saving premade playlist to personal playlist for Sonos?

Hi, Still extremely frustrated with the lack of integration between spotify and sonos where when within the sonos app cannot browse all the premade playlists and such when in the psotify app...regardless...to get around this problem i know the best t...

  • Newbie
  • Hi, Still extremely frustrated with the lack of integration between spotify and sonos where when within the sonos app cannot browse all the premade playlists and such when in the psotify app...rega...
  • MichaelW
  • Community Legend
  • 1041 Views
  • 1 replies
  • 0 likes
  • 1041 Views
  • 1 replies
  • 0 likes

Offline troubleshoot

For some unapparent reason the new music I add to my playlist are not downloading to offline mode and frankly it is quite aggravating not being able to use my playlist.I attempted undownloading and reloading it again but then it stopped halfway throu...

  • Newbie
  • For some unapparent reason the new music I add to my playlist are not downloading to offline mode and frankly it is quite aggravating not being able to use my playlist. I attempted undownloading a...
  • Peter__
  • Community Legend
  • 618 Views
  • 1 replies
  • 0 likes
  • 618 Views
  • 1 replies
  • 0 likes

Spotify not working at all on iPhone4

My spotify is working fine on my laptop and ipad, but I can't seem to get any connection on my iphone which is what I primarily use to stream while I drive! My internet connection is fine, my artists dont load, i get erros when I search for artists, ...

  • Casual Listener
  • My spotify is working fine on my laptop and ipad, but I can't seem to get any connection on my iphone which is what I primarily use to stream while I drive! My internet connection is fine, my ar...
  • jharris2112
  • Casual Listener
  • 274 Views
  • 4 replies
  • 0 likes
  • 274 Views
  • 4 replies
  • 0 likes

afspeellijsten

Ik kan sommige speellijsten in Spotify niet beluisteren. Boven in het scherm komt de opmerking: de indeling van het bestand wordt niet ondersteund Wat is er fout?

  • Newbie
  • Ik kan sommige speellijsten in Spotify niet beluisteren. Boven in het scherm komt de opmerking: de indeling van het bestand wordt niet ondersteund   Wat is er fout?
  • suus338
  • Newbie
  • 561 Views
  • 2 replies
  • 0 likes
  • 561 Views
  • 2 replies
  • 0 likes

updated account info on Windows computer, will not log in on Ipad

I just updated my account on my Windows 7 machine. Reset my password successfully, logged in, put a credit card on the account, registered for a free month of Spotify Premium. No problems. However, I cannot log in to my account on my Ipad. Same usern...

  • Newbie
  • I just updated my account on my Windows 7 machine. Reset my password successfully, logged in, put a credit card on the account, registered for a free month of Spotify Premium. No problems.  H...
  • OviiiOne
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

How to display a list of tracks?

How to display a list of tracks? I can only find the way to choose between "Albums" or "Singles", but I can't find an option to display just a list of all tracks for an artist!?

  • Newbie
  • How to display a list of tracks?   I can only find the way to choose between "Albums" or "Singles", but I can't find an option to display just a list of all tracks for an artist!?
  • Amarro
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

7 day free trial

I didn't get the chance to try the 7 days free premium and I really want to try it before I spend money on it.

  • Newbie
  • I didn't get the chance to try the 7 days free premium and I really want to try it before I spend money on it.
  • Josh
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Can't Find Song

I really like a song called The Nights by Avicii.I can't find it anywhere on spotify. But there are other Avicii songs...?

  • Newbie
  • I really like a song called The Nights by Avicii. I can't find it anywhere on spotify. But there are other Avicii songs...?
  • Josh
  • Community Legend
  • 262 Views
  • 2 replies
  • 0 likes
  • 262 Views
  • 2 replies
  • 0 likes

Spotify Free via Apple TV on Screen (through iPad)

Hi Everyone, in the web I only found pretty old articles and stuff about streaming spotify on screen via Apple TV. Is it possible to do so with the free version of spotify? My father uses this one and we don't want to upgrade yet, but net information...

  • Casual Listener
  • Hi Everyone,   in the web I only found pretty old articles and stuff about streaming spotify on screen via Apple TV. Is it possible to do so with the free version of spotify? My father use...
  • arthurvasey
  • Gig Goer
  • 14490 Views
  • 3 replies
  • 0 likes
  • 14490 Views
  • 3 replies
  • 0 likes

Release Notes - Spotify for iOS 2.0.0

What's new in this version (2.0.0) New: We’re friends with BMW ConnectedDrive and MINI Connected vehicles. Connect your iOS device by USB to find Your Music, Browse and Radio in your car’s Multimedia menu..

ReleaseNotesiOS.jpg
  • Spotify Legend
  •   What's new in this version (2.0.0) New: We’re friends with  BMW ConnectedDrive  and  MINI Connected  vehicles. Connect your iOS device by USB to find Your Mu...
  • Manu244
  • Regular
  • 922 Views
  • 3 replies
  • 0 likes
  • 922 Views
  • 3 replies
  • 0 likes

Hi! I signed up for spotify premium student and it isn't working. HELP!

Hi! I recently paid with paypal for student spotify, through my facebook, and it hasn't updated still. I tried to do it again, because I thought maybe the payment didn't go through, but it still isn't working! Can someone please help me!

  • Casual Listener
  • Hi! I recently paid with paypal for student spotify, through my facebook, and it hasn't updated still. I tried to do it again, because I thought maybe the payment didn't go through, but it still isn'...
  • Amarro
  • Community Legend
  • 389 Views
  • 3 replies
  • 0 likes
  • 389 Views
  • 3 replies
  • 0 likes

Missing activity sidebar?!

On my Spotify app I only have the search, browse, radio, your music and settings menu tabs. I understand there should be an "activity" one in there, yet nothing's showing.My software is up to date, I've tried uninstalling and reinstalling and on my d...

  • Newbie
  • On my Spotify app I only have the search, browse, radio, your music and settings menu tabs. I understand there should be an "activity" one in there, yet nothing's showing. My software is up to dat...
  • estefan3112
  • Newbie
  • 901 Views
  • 2 replies
  • 1 likes
  • 901 Views
  • 2 replies
  • 1 likes