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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

247599 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

132846 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3417 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

310391 Views

62 replies

16 likes

  • 310391 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133997 Views

19 replies

38 likes

  • 133997 Views
  • 19 replies
  • 38 likes

30 minutes free error

I just switched radio stations and the first thing that popped up was a 30 minutes free ad. The station played ONE song then went immediately to commercials. I'm thinking this is a bug.

Regular

I just switched radio stations and the first thing that popped up was a 30 minutes free ad. The station played ONE song then went immediately to commercials. I'm thinking this is a bug.

krill_dagger

Regular

863 Views

1 replies

1 likes

bug
commercials
iOS
  • 863 Views
  • 1 replies
  • 1 likes

iPhone 6: New Spotify app hides play time

Hello, I have a problem with the new Spotify app (3.4.0.684) and my iPhone 6 (iOS 8.4): the app hides the play time while screen is on and song is playing. (You know the time on the far left and the far right of the play progress bar that tells you h...

Regular

Hello,   I have a problem with the new Spotify app (3.4.0.684) and my iPhone 6 (iOS 8.4): the app hides the play time while screen is on and song is playing. (You know the time on the far left...

MattSuda

Spotify Star

663 Views

1 replies

1 likes

  • 663 Views
  • 1 replies
  • 1 likes

Release Notes - Spotify for iOS 3.4.0

What's new in this version (3.4.0) Spotify Running gives you a non-stop mix of music you love - all perfectly in time with your run.

Spotify

What's new in this version (3.4.0)   Spotify Running gives you a non-stop mix of music you love - all perfectly in time with your run.

MattSuda

Spotify Star

2031 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Available offline but not the same on all devices

Hi guys, I need to be able to have different playlists available offline on my ipad-macbook-iphone due to different sizes of storage on each device. I do NOT want ALL (same) playlists available on all devices. Is that possible? If not make it possibl...

Casual Listener

Hi guys,   I need to be able to have different playlists available offline on my ipad-macbook-iphone due to different sizes of storage on each device.   I do NOT want ALL (same) playlis...

MattSuda

Spotify Star

856 Views

3 replies

0 likes

  • 856 Views
  • 3 replies
  • 0 likes

Solved!! 8GB of Storage taken up by Spotify even though it's uninstalled

Hi I'm having a massive issue and don't seem to be able to find any kind of support number or email for spotify. I have used spotify premium for years but have, at least for the time being, decided to move to Apple Music. I always had my starred play...

Casual Listener

Hi   I'm having a massive issue and don't seem to be able to find any kind of support number or email for spotify.   I have used spotify premium for years but have, at least for the tim...

Efficated

Casual Listener

4416 Views

2 replies

0 likes

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  • 2 replies
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iPhone 5 Starts in Offline Mode

I have premium and play it on my iPhone 5. Everytime I open Spotify, it starts me in offline mode. I have checked my playback settings multiple times but it is not set to offline mode.

Casual Listener

I have premium and play it on my iPhone 5. Everytime I open Spotify, it starts me in offline mode. I have checked my playback settings multiple times but it is not set to offline mode. 

TheMarbs

Casual Listener

450 Views

2 replies

0 likes

  • 450 Views
  • 2 replies
  • 0 likes

Spotify mobile issue

There is no place for me to search, I somehow glitched spotify to let me search once, but I don't know how I did it. On my friend's phone he has a search button, but I don't. There is just browse button where the search button should be.

Newbie

There is no place for me to search, I somehow glitched spotify to let me search once, but I don't know how I did it. On my friend's phone he has a search button, but I don't. There is just browse but...

Jordi

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Unable to authorise account on Sonos

I have just updated both the Sonos and SPotify app on my Iphone 4. I now have to reauthorise my spotify account and when I try and do so it takes me to the spotify.com web page and asks me to allow pairing. When i do it comes up with 'Service Unreach...

Casual Listener

I have just updated both the Sonos and SPotify app on my Iphone 4. I now have to reauthorise my spotify account and when I try and do so it takes me to the spotify.com web page and asks me to allow p...

Jordi

Community Legend

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

No sound - songs not playing on iPad

HiI have been having problems for weeks now with spotify on my iPad not playing sound. If I close the app and restart it will sometimes play 1 song but then I can't get any more sound out of it without restarting.I have deleted and reinstalled the ap...

Newbie

Hi I have been having problems for weeks now with spotify on my iPad not playing sound. If I close the app and restart it will sometimes play 1 song but then I can't get any more sound out of it w...

Jordi

Community Legend

951 Views

1 replies

0 likes

  • 951 Views
  • 1 replies
  • 0 likes

Solved!! Versión. Got iOS 6.1.6

I had a problem with my iPhone and lost te aplicación. Now I can't download it. How can I recover te aplicación forma iOS 6.1.6.

Casual Listener

I had a problem with my iPhone and lost te aplicación. Now I can't download it. How can I recover te aplicación forma iOS 6.1.6.

user-removed

Not applicable

3956 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Solved!! How to disable Spotify Connect

So, I have a question. How can I disable Spotify Connect??? Me and my brother share the same Spotify Premium account. But, the thing is, we can't listen to music at the same time, each of us on our respective iphone, cause whenever I choose a song on...

Casual Listener

So, I have a question.   How can I disable Spotify Connect???   Me and my brother share the same Spotify Premium account. But, the thing is, we can't listen to music at the same time, e...

loriscaetano

Casual Listener

953 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Missing sort button on Spotify iPad.

As stated on the subject, where is the the sort button gone? i noticed this after the 30oct auto update on my iPad Appstore. There are no issues on previous Spotify app (at-least for me) yet this new released remove one of the neat feature that you g...

Newbie

As stated on the subject, where is the the sort button gone? i noticed this after the 30oct auto update on my iPad Appstore. There are no issues on previous Spotify app (at-least for me) yet this new...

MattSuda

Spotify Star

2746 Views

9 replies

2 likes

  • 2746 Views
  • 9 replies
  • 2 likes

Change language to English on spotify

Hi! I just bought an iphone 5s and installed spotify. My phone settings is set to swedish and sweden as country. For some reason my spotify is in some strange language. It is dutch or something like that im not really sure. Of course i want english b...

Casual Listener

Hi! I just bought an iphone 5s and installed spotify. My phone settings is set to swedish and sweden as country. For some reason my spotify is in some strange language. It is dutch or something like ...

user-removed

Not applicable

5825 Views

5 replies

1 likes

  • 5825 Views
  • 5 replies
  • 1 likes

My shazam playlist

Hi,I have premium account with cosmote in Greece.I logged in Shazam with Spotify.But, in Sporify my Shazam Playlist is empty....(there has to be 250 tags!!!) How can I load it?

Newbie

Hi, I have premium account with cosmote in Greece. I logged in Shazam with Spotify. But, in Sporify my Shazam Playlist is empty....(there has to be 250 tags!!!)   How can I load it?

578 Views

0 replies

0 likes

  • 578 Views
  • 0 replies
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App wont recognize my premium account

My ipod touch4 doesn't let me stream or listen to anything in offline mode and just upgraded! HELP PLEASE!(:

Newbie

My ipod touch4 doesn't let me stream or listen to anything in offline mode and just upgraded! HELP PLEASE!(:

Pete

Roadie

1091 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Last.m is not scrobbling

Hi guys,I realized right now that I have a problem with the scrobblling, is not working even if everything is setting, I checked and I have like entire months missing so I'm really sad, there is the chance to recover it?Thank you very much.

Casual Listener

Hi guys, I realized right now that I have a problem with the scrobblling, is not working even if everything is setting, I checked and I have like entire months missing so I'm really sad, there is th...

mike_vengeance

Roadie

586 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

iPhone 5 + Spotify Connect + PS4 app

I have the Spotify app installed on my iPhone 5 and it works perfect. Also on premium membership at the moment. I have the Spotify app installed on the PS4 and it works fine after logging in to my account using the phone. Both on the same network. NO...

Regular

I have the Spotify app installed on my iPhone 5 and it works perfect. Also on premium membership at the moment.   I have the Spotify app installed on the PS4 and it works fine after logging in...

568 Views

0 replies

0 likes

  • 568 Views
  • 0 replies
  • 0 likes

Iphone 5s - IOS 8.4 - Skipping in background when accessing other apps - with EQ on.

Iphone 5s - IOS 8.4 - Skipping in background when accessing other apps - with EQ on.No Jailbreak. Has there been a change to the way the program works in the background? Have not had this issue before. Not using any graphically intensive applications...

Gig Goer

Iphone 5s - IOS 8.4 - Skipping in background when accessing other apps - with EQ on. No Jailbreak.   Has there been a change to the way the program works in the background? Have not had this ...

user-removed

Not applicable

534 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPad issue

I have spotify premium 3.2.0.1554 stalled on my iPad Air running 8.3. When using spotify app today, each time I switched to another app, email for example or the iPad went into lock screen, spotify stopped playing music but resumes when the app is se...

Visitor

I have spotify premium 3.2.0.1554 stalled on my iPad Air running 8.3. When using spotify app today, each time I switched to another app, email for example or the iPad went into lock screen, spotify s...

user-removed

Not applicable

961 Views

4 replies

0 likes

  • 961 Views
  • 4 replies
  • 0 likes

Local Files Issue / Syncing Issue

I must that the iOS app for Spotiy seems to bring up more issues, then it fixes with every update. I now have 'local files' on my iPhone, that are greyed out. This means I can't listen to them. On my Mac I've deleted all local files, but the syncing ...

Regular

I must that the iOS app for Spotiy seems to bring up more issues, then it fixes with every update.   I now have 'local files' on my iPhone, that are greyed out. This means I can't listen to ...

GroveAitkenhead

Casual Listener

921 Views

3 replies

0 likes

  • 921 Views
  • 3 replies
  • 0 likes