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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232910 Views

27 replies

5 likes

  • 232910 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114549 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2355 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304066 Views

61 replies

16 likes

  • 304066 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129749 Views

19 replies

38 likes

  • 129749 Views
  • 19 replies
  • 38 likes

Solved!! Spotify app not opening after 3.3.0 update

Hello,Today I updated to Spotify 3.3.0 on iPhone 4S with iOS 7.1.2.Spotify app does not even open. I deleted and re-installed it but it still does not work.Thanks for help.Nedim

Visitor

Hello, Today I updated to Spotify 3.3.0 on iPhone 4S with iOS 7.1.2. Spotify app does not even open. I deleted and re-installed it but it still does not work. Thanks for help. Nedim   ...

Pricilla

Spotify

2696 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes

Can't add new tracks to existing playlists.

Hi,I have spotify on my iPhone 5, premium membership, up u til the last week or so all has worked fine but now I can't add any tracks to existing playlists. I can create a new playlist but once it's created I can't put any new tracks on it.I have the...

Casual Listener

Hi, I have spotify on my iPhone 5, premium membership, up u til the last week or so all has worked fine but now I can't add any tracks to existing playlists. I can create a new playlist but once it'...

508 Views

0 replies

0 likes

Playlist problem
  • 508 Views
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Revert to old layout

How can I revert from beta back to the version I had before, without the "now, moments, running"?

Newbie

How can I revert from beta back to the version I had before, without the "now, moments, running"?

559 Views

0 replies

0 likes

  • 559 Views
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AIrplay and latest update do not work

Once the screen is locked spotify stops playing. This is ridiculous. I'm done with Spotify after this month. Almost every other update BREAKS SOMETHING in the app that previously worked.

Casual Listener

Once the screen is locked spotify stops playing. This is ridiculous. I'm done with Spotify after this month. Almost every other update BREAKS SOMETHING in the app that previously worked. 

352 Views

0 replies

0 likes

  • 352 Views
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Offerta premium a 0.99 centesimi per tre mesi

Non mi risulta più attiva la promozione che ho fatto per tre mesi con premium a 0.99 centesimi. Come è possibile? Riprovo a farla d mi dice già attiva ma a me non funziona. Cosa posso fare?Grazie a tuttiiii

Newbie

Non mi risulta più attiva la promozione che ho fatto per tre mesi con premium a 0.99 centesimi. Come è possibile? Riprovo a farla d mi dice già attiva ma a me non funziona. Cosa posso fare? Grazie a...

468 Views

0 replies

0 likes

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Typical Streaming cache length when entering "no service" on mobile device

When you are streaming spotify radio over your mobile data while driving and travel into "no signal" area, how long of a cache is built up? I intentionally headed deeper into a T-Mobile dead spot and was expecting the song to stop within a minute or ...

Newbie

When you are streaming spotify radio over your mobile data while driving and travel into "no signal" area, how long of a cache is built up? I intentionally headed deeper into a T-Mobile dead spot and...

353 Views

0 replies

0 likes

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AirPlay speaker missing on iPad

On iPad AirPlay icon is present but speaker is not showing up. This was not and issue two weeks ago, but not I cannot fine the speaker via iPad, however other devices can find the source. Any help would be greatly appreciated.

Regular

On iPad AirPlay icon is present but speaker is not showing up. This was not and issue two weeks ago, but not I cannot fine the speaker via iPad, however other devices can find the source. Any help wo...

spkno

Regular

2886 Views

5 replies

0 likes

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  • 5 replies
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Spotify Abroad Problem

I can't log in because it says that i have 14 days outside the country i am.. But my spotify is premium.. I log in with facebook.. I tried reinstaling the app.. But i get the same log in error.. Can anybody help?

Casual Listener

I can't log in because it says that i have 14 days outside the country i am.. But my spotify is premium.. I log in with facebook.. I tried reinstaling the app.. But i get the same log in error.. Can ...

MattSuda

Spotify Star

515 Views

2 replies

0 likes

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  • 2 replies
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IOS - Error - Playlists on desktop not showing up in mobile app

Hi,I've upgraded to the latest ios app and have lost all the playlists I have on my desktop. DescriptionPlaylists on my desktop (mac) do not show up on my mobile app (ios) A more detailed description, using numbered steps1. I have done a clean reinst...

Casual Listener

Hi, I've upgraded to the latest ios app and have lost all the playlists I have on my desktop.   Description Playlists on my desktop (mac) do not show up on my mobile app (ios)   A mor...

atleykins

Newbie

631 Views

3 replies

0 likes

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  • 3 replies
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I just bought premium and it still says free on my app

I just bought premium and it still says free i untinstalled i logged out i did everything and its still not working

Newbie

I just bought premium and it still says free i untinstalled i logged out i did everything and its still not working

Tobi_asdf

Casual Listener

699 Views

4 replies

0 likes

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  • 4 replies
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Impossible de acheter

J'arrive pas a payer mon spotify premium

Newbie

J'arrive pas a payer mon spotify premium ✌️😔

Erkan_Yılmaz

Community Legend

475 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify premium on ps4

Hello if I purchase spotify premium on PS4 will I be able to use it on my other devices as well? Reason I am asking this is because premium is cheaper on the PS4 for me. 9.99SGD instead of 9.99USD

Newbie

Hello if I purchase spotify premium on PS4 will I be able to use it on my other devices as well?   Reason I am asking this is because premium is cheaper on the PS4 for me. 9.99SGD instead of 9...

mapuya19

Community Legend

559 Views

1 replies

0 likes

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  • 1 replies
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Spotify on iphone not syncing

Hey.Ever since I updated the Spotify app it does not seem to sync with the desktop app. I have created palylists on my desktop that do not appear on my phone anymore. And when i add songs to old playlists on desktop, they do not appear on the phone a...

Newbie

Hey. Ever since I updated the Spotify app it does not seem to sync with the desktop app. I have created palylists on my desktop that do not appear on my phone anymore. And when i add songs to old pl...

405 Views

0 replies

0 likes

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Whenever I click the free 7 day premium trial it loads a little and says oops something went wrong

Whenever I click the free 7 day trial for premium it says oops something went wrong lets try that again. It's driving me crazy because I'd like to get rid of suggested songs in playlists. Is there a way I can get premium, or stop suggested songs from...

Newbie

Whenever I click the free 7 day trial for premium it says oops something went wrong lets try that again. It's driving me crazy because I'd like to get rid of suggested songs in playlists. Is there a ...

MattSuda

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Delete functionality update

You have to go directly to the song in a playlist to delete it. The search playlist display should allow delete too

Newbie

You have to go directly to the song in a playlist to delete it. The search playlist display should allow delete too

MattSuda

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Solved!! Available Offline switch not available on some playlists

Not sure if anyone else is having this issue, but on some playlists (Spotify's Global Top...for example) the Available Offline switch is not available, nor is the ability to "follow" the playlist. I thought we could listen to any track and any playli...

Casual Listener

Not sure if anyone else is having this issue, but on some playlists (Spotify's Global Top...for example) the Available Offline switch is not available, nor is the ability to "follow" the playlist. I ...

MattSuda

Spotify Star

750 Views

1 replies

0 likes

  • 750 Views
  • 1 replies
  • 0 likes

Remove my email !

I'm tired of being spammed by you darn people !!!!

Visitor

I'm tired of being spammed by you darn people !!!!

MattSuda

Spotify Star

670 Views

3 replies

1 likes

  • 670 Views
  • 3 replies
  • 1 likes

Solved!! Where is the spotify CONNECT button after 3.3.0 update?

Hey, I only want to know where the spotify connect button went after the 3.3.0.1640 update for iOS on my iPhone. That's all I wanna know and I can't find it anywhere...I did follow the instructions here: https://support.spotify.com/us/learn-more/guid...

Casual Listener

Hey,   I only want to know where the spotify connect button went after the 3.3.0.1640 update for iOS on my iPhone. That's all I wanna know and I can't find it anywhere... I did follow the ins...

MattSuda

Spotify Star

2795 Views

2 replies

0 likes

  • 2795 Views
  • 2 replies
  • 0 likes