Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38234 Views

41 replies

10 likes

  • 38234 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103732 Views

115 replies

12 likes

Other
  • 103732 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1355 Views

0 replies

0 likes

iOS
  • 1355 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299519 Views

61 replies

16 likes

  • 299519 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126247 Views

19 replies

38 likes

  • 126247 Views
  • 19 replies
  • 38 likes

sadly i give up with spotify.

help pages and community havent solved my problems with spotify and my iphone. i contact customer support, the email i recieve back just tells me " im sure your answer can be found in help, community" etc, auto response email answer. well no they hav...

Casual Listener

help pages and community havent solved my problems with spotify and my iphone. i contact customer support, the email i recieve back just tells me " im sure your answer can be found in help, community...

MattSuda

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Spotify app doesn't compatible with Media In of Volkswagen

Spotify app doesn't compatible with Media In of Volkswagen Golf MK7, please Do you have any idea when this will be available? Thanks

Newbie

Spotify app doesn't compatible with Media In of Volkswagen Golf MK7, please Do you have any idea when this will be available?   Thanks

pablo_92

Newbie

832 Views

1 replies

2 likes

  • 832 Views
  • 1 replies
  • 2 likes

Help transferring Local files

Hi Guys I'm about to leave for my holiday on Friday so any fast responses would be helpful Im new to spotify and seem to be having difficulties get a few of my local files to sync to my songs page.I have ensured that I am connected to the same WI-Fi ...

Newbie

Hi Guys  I'm about to leave for my holiday on Friday so any fast responses would be helpful  Im new to spotify and seem to be having difficulties get a few of my local files to sync to my...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Won't play

Hello I am a premium member and listen a lot on my I pod. Lately in the off line mode, it will at times in random play mode not play the next song. I hit rewind then forward and the song will play. Also at times spotify will shut down by itself. I ch...

Regular

Hello I am a premium member and listen a lot on my I pod. Lately in the off line mode, it will at times in random play mode not play the next song. I hit rewind then forward and the song will p...

L8on

Casual Listener

895 Views

4 replies

0 likes

  • 895 Views
  • 4 replies
  • 0 likes

Certain local files not syncing while others are

I am running on OS X 10.9.5 and iOS 8.3.Desktop Spotify is on version 1.0.7 and iOS Spotify is on version 3.3.0.I am a Premium subscriber.I am not even close to the 3,333 local file sync limit.I have plenty of space on my iPhone.When trying to sync l...

Newbie

I am running on OS X 10.9.5 and iOS 8.3. Desktop Spotify is on version 1.0.7 and iOS Spotify is on version 3.3.0. I am a Premium subscriber. I am not even close to the 3,333 local file sync limit....

L8on

Casual Listener

941 Views

1 replies

0 likes

apple
iOS
local files
Mac
  • 941 Views
  • 1 replies
  • 0 likes

Local Files Problem - iPhone 6

I have followed multiple youtube tutorials and read various posts on this website but still can not get my local files to sync to my iPhone 6. I am aware that their is no longer a 'devices' tab but, I know my desktop application and mobile applicatio...

Newbie

I have followed multiple youtube tutorials and read various posts on this website but still can not get my local files to sync to my iPhone 6. I am aware that their is no longer a 'devices' tab but, ...

L8on

Casual Listener

1239 Views

1 replies

0 likes

Local files for Spotify Mobile
  • 1239 Views
  • 1 replies
  • 0 likes

iPhone disconnects from WiFi when Spotify app is open

Hi there, every time when I open the spotify app on my iPhone 6 in order to sync offline-playlists, the iphone will disconnect from my Wifi and thus prevent to download offline-playlists. Any suggestions? Thanks in advance!

Newbie

Hi there,   every time when I open the spotify app on my iPhone 6 in order to sync offline-playlists, the iphone will disconnect from my Wifi and thus prevent to download offline-playlists. ...

TEDavis-154

Newbie

1064 Views

1 replies

2 likes

  • 1064 Views
  • 1 replies
  • 2 likes

Login Failed

Just upgraded to spotify premium, happy to have it but I can't login on my Iphone. I can login on my PC web browser and my IOS safari web browser. I don't understand why but I just can't login on my IOS Spotify app, It gives me the message Login fail...

Newbie

Just upgraded to spotify premium, happy to have it but I can't login on my Iphone.  I can login on my PC web browser and my IOS safari web browser.  I don't understand why but I just can't ...

LordRollin

Community Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Synced songs disappear from iPhone

On multiple occasions, I've synced music I own from CD Purchases, ripped to iTunes, to my Spotify account on my iPhone. At the time of sync, things seem fine. I am able to listen to the music from my iPhone. As soon as I disconnect from the PC, all t...

Newbie

On multiple occasions, I've synced music I own from CD Purchases, ripped to iTunes, to my Spotify account on my iPhone.  At the time of sync, things seem fine.  I am able to listen to the m...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Solved!! Duplicate music in my phone

When I create a playlist with music from "my music"(wich are already in my phone's memory, as in "avaliable offline"), does it save thoses songs again in my phone, like, do i have the song two times?

Newbie

When I create a playlist with music from "my music"(wich are already in my phone's memory, as in "avaliable offline"), does it save thoses songs again in my phone, like, do i have the song two times?

MattSuda

Spotify Star

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Background App Refresh?

I'm not even sure this is a background app refresh issue but here it is. I have the latest version of spotify (3.4.0) running on the latest iOS version on an iPhone 5S. This has been an issue for quite a while now. If I stop using the app for a while...

Newbie

I'm not even sure this is a background app refresh issue but here it is. I have the latest version of spotify (3.4.0) running on the latest iOS version on an iPhone 5S. This has been an issue for qui...

MattSuda

Spotify Star

1580 Views

1 replies

0 likes

  • 1580 Views
  • 1 replies
  • 0 likes

2 month free trial cancelation

I have almost used up the 2 months free trial and i would like to cancel it before i get charged for it, can anyone help me please?

Casual Listener

I have almost used up the 2 months free trial and i would like to cancel it before i get charged for it, can anyone help me please?

LordRollin

Community Legend

578 Views

3 replies

0 likes

  • 578 Views
  • 3 replies
  • 0 likes

Spotify Running Issue

I've had Spotify premium for about a year now on my iPod Touch. I've heard about the Spotify Running app, and have had different updates come up for it. But the feature hasn't been implemented to the app on my iPod yet. I'm curious if maybe it is bec...

Casual Listener

I've had Spotify premium for about a year now on my iPod Touch. I've heard about the Spotify Running app, and have had different updates come up for it. But the feature hasn't been implemented to the...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Playlist

Como reproducir toda playlist desde tv sin aprepatar un play cada una

Newbie

Como reproducir toda playlist desde tv sin aprepatar un play cada una

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Solved!! Sort function for Iphone??

I was so glad today when I received the latest update containing the function to sort playlists only to find out it only applied to Ipad. Why is it so hard to get this function for Iphone? Has anybody heard of when the sorting function will be releas...

Newbie

I was so glad today when I received the latest update containing the function to sort playlists only to find out it only applied to Ipad.   Why is it so hard to get this function for Iphone?...

Aerdon

Casual Listener

2093 Views

9 replies

5 likes

  • 2093 Views
  • 9 replies
  • 5 likes

Songs take too long to load

i changed from an iPhone 6s back to iPhone 4s and now the songs are taking forever to show up. I can see all my playlists fine but when I click onto them it loads for at least 15 min or freezes eventually. Please help.

Newbie

i changed from an iPhone 6s back to iPhone 4s and now the songs are taking forever to show up. I can see all my playlists fine but when I click onto them it loads for at least 15 min or freezes event...

859 Views

0 replies

0 likes

  • 859 Views
  • 0 replies
  • 0 likes

Solved!! no album art in off-line mode with spotify app version 1.0.0.3251

I just upgraded my iphone spotify app to version 1.0.0.3251. With this version album art is not shown when listening in off-line mode. Extremely dissappointing, hoping this is just a bug and will be corrected soon. If not, how can i go back the the p...

Gig Goer

I just upgraded my iphone spotify app to version 1.0.0.3251.  With this version album art is not shown when listening in off-line mode.  Extremely dissappointing, hoping this is just a bug ...

Krampeju

Newbie

27614 Views

122 replies

7 likes

  • 27614 Views
  • 122 replies
  • 7 likes

CarPlay and Calls

If i get a call on my iPhone 6 via CarPlay on my Pioneer SPH DA 120 Spotify mutes the music and the ringtone is ringing. When i pick up the call and want to talk spotify starts to play. This Bug is since the last spotify update.Another Bug since ever...

Casual Listener

If i get a call on my iPhone 6 via CarPlay on my Pioneer SPH DA 120 Spotify mutes the music and the ringtone is ringing. When i pick up the call and want to talk spotify starts to play. This Bug is s...

Dee_Dee

Regular

2389 Views

6 replies

3 likes

  • 2389 Views
  • 6 replies
  • 3 likes

30 Day Free Trial

Is there a way that i can cancel the 30 day free trial, I cant see an option to cancel it

Newbie

Is there a way that i can cancel the 30 day free trial, I cant see an option to cancel it

MattSuda

Spotify Star

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Battery and Time Status Bar - Please reinstate

HiCan you please return the Battery and Time status bar to visible status, it is unnecessary for these to be blocked. I am now unable to keep track of time whilst Spotify is in Now Playing mode. Thanks

Gig Goer

Hi Can you please return the Battery and Time status bar to visible status, it is unnecessary for these to be blocked.   I am now unable to keep track of time whilst Spotify is in Now Playi...

MattSuda

Spotify Star

700 Views

1 replies

2 likes

  • 700 Views
  • 1 replies
  • 2 likes