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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 48206 Views
  • 15 replies
  • 36 likes
  • 48206 Views
  • 15 replies
  • 36 likes

FYI: special characters in playlist name affects offline sync

I had an issue where I was unable to sync a playlist for offline availability on my iPhone 6. I think I traced the issue: I had a special character (a plus sign, i.e. "+") in my playlist name, which was somehow preventing me from syncing my music. I ...

  • Newbie
  • I had an issue where I was unable to sync a playlist for offline availability on my iPhone 6.     I think I traced the issue: I had a special character (a plus sign, i.e. "+") i...
  • 1047 Views
  • 0 replies
  • 1 likes
  • 1047 Views
  • 0 replies
  • 1 likes

Spotify won't sync offline playlists

After an error message said that I lost download capablilites on my iPhone 6 Plus, all of my downloaded playlists were reset. All of my local tracks were lost, and now most of them won't sync. On some playlists, it syncs half of the songs, and on oth...

  • Regular
  • After an error message said that I lost download capablilites on my iPhone 6 Plus, all of my downloaded playlists were reset. All of my local tracks were lost, and now most of them won't sync. On som...
  • vturner830
  • Newbie
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Saved songs gone

All of my saved songs over night just disappeared and changed to the most random songs that I don't even know

  • Casual Listener
  • All of my saved songs over night just disappeared and changed to the most random songs that I don't even know
  • dinomight
  • Spotify Star
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Plays one song only

When I shuffle then go to another playlist then come back to the original one I was on the same song will come up on shuffle and I can't do anything to fix it it won't change to any other song but that song and it started when I was playing with the ...

  • Newbie
  • When I shuffle then go to another playlist then come back to the original one I was on the same song will come up on shuffle and I can't do anything to fix it it won't change to any other song but th...
  • MattSuda
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Solved!! Spotify new features in offline mode

Is it possible to make the new Spotify Now and Running features avaliable in offline mode?

  • Regular
  • Is it possible to make the new Spotify Now and Running features avaliable in offline mode?
  • MattSuda
  • Spotify Star
  • 988 Views
  • 3 replies
  • 0 likes
  • 988 Views
  • 3 replies
  • 0 likes

Spotify crashing can't open app

Anybody else having this problem. I cant open the app it just immediately closes.

  • Roadie
  • Anybody else having this problem. I cant open the app it just immediately closes. 
  • dinomight
  • Spotify Star
  • 493 Views
  • 1 replies
  • 0 likes
  • spotify app won't work
  • 493 Views
  • 1 replies
  • 0 likes

Spotify not showing devices, iPhone 6 (and PS4) not updating playlists

Hey guys, I've had this issue for a while now - I'm using my Macbook Pro and iPhone 6 (with Spotify Premium). When I add songs to my desktop playlist, the phone no longer auto updates (as it used to) and so my mobile version has playlists that are mi...

  • Newbie
  • Hey guys, I've had this issue for a while now - I'm using my Macbook Pro and iPhone 6 (with Spotify Premium). When I add songs to my desktop playlist, the phone no longer auto updates (as it used to)...
  • mastrwhil
  • Casual Listener
  • 2333 Views
  • 2 replies
  • 1 likes
  • devices
    Playlists
    Spotify
  • 2333 Views
  • 2 replies
  • 1 likes

Solved!! Is the available offline option now obsolete?

Hello folks, When accessing an album page now, we get the option to "save" it to our "you music" library. The thing is that when I save an album, it is being queued or, if I'm on wifi, being saved for offline use automatically.I found an old post whe...

  • Casual Listener
  • Hello folks,   When accessing an album page now, we get the option to "save" it to our "you music" library. The thing is that when I save an album, it is being queued or, if I'm on wifi, being...
  • MattSuda
  • Spotify Star
  • 649 Views
  • 4 replies
  • 0 likes
  • 649 Views
  • 4 replies
  • 0 likes

Spotify activ on background - still consumes battery - iOS8

Hi together, I thought it the hole time, but with the new feature in iOS8 I think it's true. Spotify drains so much battery power on my device, even if it's not used! I noticed that spotify is still active in background after I stopped the music hour...

  • Gig Goer
  • Hi together,   I thought it the hole time, but with the new feature in iOS8 I think it's true. Spotify drains so much battery power on my device, even if it's not used! I noticed that sp...
  • Alfonx
  • Regular
  • 1178 Views
  • 3 replies
  • 1 likes
  • 1178 Views
  • 3 replies
  • 1 likes

I just bought premium and it's not working

I signed out and signed back in and I deleted the app and re downloaded it. Nothing's working. What should I do?

  • Newbie
  • I signed out and signed back in and I deleted the app and re downloaded it. Nothing's working. What should I do?
  • MattSuda
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Solved!! Lowercase 's' prepended to all strings when iOS language is Romainian

There is a regression in the latest release of Spotify for iOS, version 3.1.0, that affects devices that have the system language set to Romanian. It causes a lowercase 's' to be prepended to the start of all text strings within the app. If the iOS s...

  • Casual Listener
  • There is a regression in the latest release of Spotify for iOS, version 3.1.0, that affects devices that have the system language set to Romanian. It causes a lowercase 's' to be prepended ...
  • alexstana96
  • Newbie
  • 797 Views
  • 3 replies
  • 0 likes
  • bug
    iOS
    regression
  • 797 Views
  • 3 replies
  • 0 likes

I do not get the characteristic of running spotify

last update the application and not running out spotify me, I have iphone ios 8.3 and 6 am premium, why not spotify running out?

  • Music Fan
  • last update the application and not running out spotify me, I have iphone ios 8.3 and 6 am premium, why not spotify running out?
  • luannai
  • Music Fan
  • 780 Views
  • 6 replies
  • 0 likes
  • 780 Views
  • 6 replies
  • 0 likes

Low streaming quality

Hi,I just upgraded to Premium and set the streaming audio quality to be extreme (on my iPhone. On my Mac the quality is great!) but it still is pretty low.My internet connection is not the problem, it is about 500kB/s.Any idea what I can do?Thanks in...

  • Casual Listener
  • Hi, I just upgraded to Premium and set the streaming audio quality to be extreme (on my iPhone. On my Mac the quality is great!) but it still is pretty low. My internet connection is not the proble...
  • linusg
  • Casual Listener
  • 1849 Views
  • 2 replies
  • 0 likes
  • iOS
    iphone
    quality
    streaming
    streaming quality
  • 1849 Views
  • 2 replies
  • 0 likes

Cant find album by band kreator

Its a strange thing, cant find the album Enemy of God by the band kreator on my iphone 6 or in the windows dekstop client, however in the browser version using chrome it is available, i can add it to my music but cannot play it .And the music shows n...

Clipboard01.jpg
  • Casual Listener
  • Its a strange thing, cant find the album Enemy of God by the band kreator on my iphone 6 or in the windows dekstop client, however in the browser version using chrome it is available, i can add it to...
  • MattSuda
  • Spotify Star
  • 1530 Views
  • 3 replies
  • 0 likes
  • 1530 Views
  • 3 replies
  • 0 likes

iPad 1 not visible for other devices through Connect

My iPad 1 running on iOS 5.1.1 (latest spotifiy app from Aplle store) is somehow not visible for my other devices when I want to use Spotify Connect.iMac does see my Android phone, and phone does see my iMac without any problem. All devices are conne...

  • Casual Listener
  • My iPad 1 running on iOS 5.1.1 (latest spotifiy app from Aplle store) is somehow not visible for my other devices when I want to use Spotify Connect. iMac does see my Android phone, and phone does s...
  • 258 Views
  • 0 replies
  • 1 likes
  • 258 Views
  • 0 replies
  • 1 likes

Recently added on IOS

Why cant you choose for recently added in à playlist.Because on android spotify app you can.Please explain me

  • Newbie
  • Why cant you choose for recently added in à playlist. Because on android spotify app you can. Please explain me
  • MattSuda
  • Spotify Star
  • 421 Views
  • 1 replies
  • 0 likes
  • recently added
    why
  • 421 Views
  • 1 replies
  • 0 likes

New update

Where is the new ruining feature they're advertising with an update?

  • Casual Listener
  • Where is the new ruining feature they're advertising with an update?
  • Pete
  • Roadie
  • 444 Views
  • 3 replies
  • 0 likes
  • 444 Views
  • 3 replies
  • 0 likes

Wish List

I'd like to start a Wish list thread. I think the version I have .4.23.11 is severly lacking on the Iphone and if there's some features I mention here that do exist, please let me know. (Although the fact that I can't find them easily would be part o...

  • Casual Listener
  • I'd like to start a Wish list thread.    I think the version I have .4.23.11 is severly lacking on the Iphone and if there's some features I mention here that do exist, please let me know...
  • MattSuda
  • Spotify Star
  • 3307 Views
  • 9 replies
  • 1 likes
  • 3307 Views
  • 9 replies
  • 1 likes

Spoify crashes on startup

Hello! I have an iPad air 2 running iOS 8.1.2 and the latest version of spotify premium. Recently, after the latest update, I cannot open spotify. Every time I redownload it (I clear its cache and wiped it off my system) asks me to log in. I then get...

  • Newbie
  • Hello! I have an iPad air 2 running iOS 8.1.2 and the latest version of spotify premium. Recently, after the latest update, I cannot open spotify. Every time I redownload it (I clear its cache and wi...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Google Maps too quiet when using with spotify over bluetooth

I just got a new car (Subaru) without an integrated nav system. The only option is to use google maps on my phone in combo with playing music from the phone. The way the Bluetooth works, the stereo does not reliably fade to allow the driver to hear t...

  • Newbie
  • I just got a new car (Subaru) without an integrated nav system. The only option is to use google maps on my phone in combo with playing music from the phone. The way the Bluetooth works, the stereo d...
  • LordRollin
  • Community Legend
  • 1438 Views
  • 1 replies
  • 0 likes
  • 1438 Views
  • 1 replies
  • 0 likes